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General Musings

Why Are Kids Licking Nintendo Cartridges?

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Alright so today’s post is totally for amusement and entertainment purposes. Except for a pretty narrow use case, I don’t really see a connection with arts and cultural organizations.

I saw an article on Fast Company that reported Nintendo’s coating of Switch cartridges to prevent people from licking them is a great design choice.

Now as someone who grew up having to blow into video game cartridges to get them to work correctly my first thought was that maybe people were licking them to improve the conductivity of the contact points in order to make them work better or improve performance.

The real answer is that they are spraying a bitter tasting substance on to dissuade kids from putting the small cartridges which they may choke on into their mouths. They use a non-toxic but really bitter substance called denatonium benzoate. One milligram of the stuff in a liter of water can apparently make it inedible.

As I mentioned, the only use case I could see in the arts realm is if you run a theater or museum focused on young children and don’t want them mouthing fixtures, displays, toys and props. Honestly, there probably is a good case to be made to use the substance to maintain basic sanitary conditions in those situations.

Though while the author wishes they could buy it in Walmart, I have a suspicion that Nintendo uses a process that keeps the substance from transferring to your hands from the cartridges. Spraying it on at home or in a museum may have undesired side effects.

Being In Charge When There Is No Benefit

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Seth Godin recently made a post that resonated with me. He wrote about how in large organizations and bureaucracies things often fall through the cracks partially because no one is specifically in charge of something and people have learned not to exert themselves to take charge.

Sooner or later, we say, “I’d love to fix this, but I’m not in charge of that.”

Perhaps, though, we’ve been conditioned to say this even when it’s not true. Because being in charge means being responsible, and we may have learned that being on the hook is uncomfortable.

And so, sooner or later, no one is in charge.

Source

But he says this sort of organizational inertia doesn’t just exist for large groups:

But it’s not just giant organizations. It’s the little pocket park down the street from you that no one takes the time to clean, or the missing stop sign that no one agitated to have replaced…

The good news is that we have the option to be responsible for far more than we imagine.

Source

It was the bit about the packet park and stop sign that caught my attention. There is a crosswalk signal near work that was always a little askew. I assumed it was that way so that the sun wouldn’t completely wash out the visibility of the signal. However, after a recent wind storm one signal was pointed diagonally across the intersection and the other was best viewed from a coffee shop and bank about 30 feet before the intersection.

Last week I took pictures on the way back from lunch and sent an email to a city engineer and the whole thing was fixed before I left for work that evening.

Obviously, this is partially an illustration of it being important who you know. In this case I had been in numerous meetings with this particular city engineer discussing the impact of a major road construction project which is going to close our street and sidewalk and displace public art for a number of months.

At the time I also credited her being so friendly and accessible with contributing to the ability to increase the safety of that intersection. As much as I have met with her over the last year, if I hadn’t felt comfortable approaching her about the problem, it would still continue to be an issue today making that intersection more hazardous to cross, including for myself. I had no idea what city department handled crosswalk signals, but I knew she would know. In fact, since the signal is at the intersection of a state and city street, even she didn’t know which entity was responsible and had to ask.

As Godin writes, I contributed to the fix by taking responsibility myself. For years I have been inclined to pick up merchant’s A-frame signs that have fallen down on the sidewalk, flipped floor mats back into place so people wouldn’t slip or trip on them, and reconnected down spouts so that water wouldn’t run across the sidewalk creating a slip hazard.

For me it is a matter of a rising tide raises all boats. If the neighborhood I operate in thrives and is perceived as tidy and safe, that is to my benefit.

But as I note, even for someone inclined to do that lack of knowledge and a feeling that the solution is inaccessible will inhibit my action. So I think it isn’t just a matter of having the option to be responsible that Godin mentions, but also creating an environment organizationally and personally in which people feel comfortable approaching you looking for solutions to problems.

Did Curiosity About Bugs As A Kid Inform Our Creative Talents As Adults

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Seth Godin made a post recently that speaks to the perception you either have innate talent or you can never be successful at something. This outlook seems to operate very strongly when it comes to creative activity.

The first error we often make is believing that someone (even us) will never be good at riding a bike, because riding a bike is so difficult. When we’re not good at it, it’s obvious to everyone.

The second error is coming to the conclusion that people who are good at it are talented, born with the ability to do it. They’re not, they have simply earned a skill that translates into momentum.

There’s a difference between, “This person is a terrible public speaker,” and “this person will never be good at public speaking.”

The older I get, the more I can appreciate Godin’s point about earning a skill that translates into momentum. I suspect that abilities whose development can’t necessarily be observed as a result of physical practice like athleticism and musical performance may be the result of perspective and philosophy about the world people have developed over time, perhaps even since childhood.

Abilities related to creativity, problem-solving, interpersonal relationships, etc., may be the result of 10,000 little instances like observations of clouds and bugs, paying attention to conversations and retaining information as important, attempts at reasoning things about the world that you come across. School, socialization, family, wealth, opportunity, reading books, etc., will certainly play a part, supported by some good genes and brain chemistry perhaps. There are likely millions of musings and conclusions that we have never reflected upon as being productive toward the development of a skillset, much less that anyone around us was aware were occurring. But in the end, as Godin says, we earned the results.

Abilities that manifest as a result of our physical capacity are certainly dependent on genetics. But again as I have gotten older and experience more aches and pains, I have begun to suspect that there are some physical skills that are a result of perceptions and decisions we made as children regarding things as simple as how to walk, run, and stop. One of the things I suspect is that we are all making different decisions about how much to shift our body weight and which muscles need to be tensed when going to the cupboard to get a can of soup. I have lived in apartments where I was surprised to realize the heavy footed one stomping around was the wife who was a foot shorter and probably more than 100 lbs. lighter than her husband.

Even having developed the confidence to act as a result of some combination of decisions, perspectives, musings, etc., over the course of decades, there are often years of deliberate practice required to sit on top of that to truly excel in an area.

While genetics and other opportunities and privilege certainly contribute to the ease in which someone may obtain mastery, the more I read on the subject of innate talent vs. practice, the more I suspect that there is a lot of conscious effect and decision which is invisible to others as well as ourselves that ends up as a foundation for the skills we exhibit later in life.

Rome Was Built In A Day. But What Day Was That?

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Seth Godin recently made a post that sort of wrapped the concepts of life long learning, creation being a process, and failure being part of any endeavor.

He starts by saying Rome WAS built in a day.

Rome was built in a day.

It wasn’t finished in a day. In fact, it’s still not finished.

But the day someone said, “this is Rome,” and announced the project, it was there.

Sometimes we get hung up on the beginning, unwilling to start Rome unless we’re sure we can finish it without incident.

I appreciate his suggestion that things come into being when they are acknowledged as existing and being named. Yet something can have an acknowledged existence and not be complete. In the process things are discarded and destroyed and other things remain just as there are parts of Rome which have endured as well as have gone from existence. Or like the Colosseum it both exists as a construction people visit, albeit in a partially destroyed state, but also has some of its constituent parts which were carted away contributing to other structures in the city.

Essentially a version of the Ship of Theseus where some discarded parts are recycled and others destroyed even as others have been added.

In that context as Godin says, we can’t go into the start of some endeavor with too much expectation about the form success will take lest we become paralyzed conceptualizing all of what will be required. That is as true about initiating a creative project as it is building a city or creating ourselves.

There was a day when you came into being. Was it the day of your birth or sometime later when your personality and personal philosophy developed? Are you still being built and who is doing the building?

 

If You Are Apt To Overlook It, How Do You Know Enough To Track It?

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Seth Godin made a post a week or so ago about the need to track things that are really important, but invisible to us or transpire gradually. I sense there is something valuable for arts and cultural organizations in what he has to say, but I am having a difficult time trying to figure out how to accurately track these things. I am hoping readers may have some idea.

In his post he writes:

Gas-powered leaf blowers would disappear if the smoke they belched out was black instead of invisible.

And few people would start smoking if the deposits on their lungs ended up on their face instead.

We’re not very good at paying attention to invisible or gradual outputs.

The trick is simple: If it’s important, make it visible. If it happens over time, create a signal that brings the future into the present.

One of the first things that occurred to me as important, but may transpire gradually is employee or audience dissatisfaction. But how do you accurately track and signal this situation? How do you know whether a dozen individual complaints are related to each other or independent rumblings? In hindsight it is easier to see that comments made in a series of staff meetings over the course of a months culminated in the departure of multiple people, but at the time those comments may not have seemed to be related.

Obviously, it is good to have supervisors who are responsive and emotionally intelligent enough to head off these issues, but if the supervisors are only seeing what is happening in their area, they may not feel there is enough of an issue to report it to those with a more global view of the organization.

Conversely, you may notice a gradual increase in audience satisfaction with their experience, but may not be able to pinpoint why. Is it the new ticketing software? The receptions for audiences under 40? The advance emails telling people where to find parking? These are all great ideas and making people happy so let’s keep them and continue to make everyone happy!

Except what you didn’t know was that it was a front of house manager whose infectious enthusiasm and good training transferred through the staff to the audience. When their parents got sick, they moved back to their hometown. Gradually, that lack of leadership and energy seeps out of the experience and audiences aren’t as satisfied. Having no idea this is the cause, you try new innovative programs to which people may respond, but it isn’t quite like it was. Even if you recognize that the departed staff member was a valuable asset that had been lost, you may not realize their work sent imperceptible ripples through the organization.

Godin uses examples where the link between cause and effect is pretty well known. So there are ways to measure leaf blower exhaust that don’t depend on sight and you can monitor lung health in different ways. But there are other situations where there are multiple factors which may contribute to outputs so it is difficult to know which to make visible. What might be relevant in one community may not be in another. The social dynamic of one region of the country may enjoy the enthusiasm of the front of house manager, but it may come across as insincere and cloying in another part of the country.

But I may be overthinking this and/or coming at this from the belief that just because you can measure it, doesn’t mean it is meaningful. Some readers may immediately identify the type invisible or gradual issues Godin may be referencing that are associated with the arts and some relatively objective measures that can be used to track them.

Who Remembers When There Were Shared Comedy Bits?

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There is a lot of concern these days about intellectual property rights. Artists don’t want their work copied, sampled, superficially reproduced, etc., and have someone else profit off it.

But that wasn’t always the case, even within the last 100 years or so. A memory of old reruns I watched as a kid bubbled up this weekend where I recalled seeing an old vaudeville bit performed by a number of comedians. It is called by different names, but the line common to all the bits is “Slowly I turned,” as someone is set off into a homicidal rage upon hearing a key word.

I most clearly remember it from I Love Lucy, but I saw other comedians do it as well:

Abbott and Costello did it

The Three Stooges did it

According to Wikipedia, a lot of other folks did it or referenced it as well.

I started to wonder when the dynamic changed. I would guess it was when increasing mass media made entertainment more lucrative. When you go from having everyone making a passable living using a shared bit on the vaudeville circuit in front of a relatively limited audience to a limited number of people making a lot more money doing a bit that far larger audiences can view and go on to associate more exclusively with a single artist or comedy team, people may start to get a little protective.

I am not sure if that is actually the case of what happened. It is just a theory I had. I would be interested in learn more if anyone knows.

In the context of today where everyone is replicating the same dance or challenge for their Tiktok video, I wonder if there might be a shift back toward shared entertainment content. Though that is much more simple in theory than reality given that there have been controversies of white influencers getting credit and monetary rewards from copying the dance moves of black creators.

20th Anniversary Of Butts In The Seats

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This past Friday, February 23 marked the 20th anniversary of this blog. While Drew McManus often remembers the anniversary better than I do, I did recall the anniversary was coming up prior to the actual date.

When I first started back in 2004, I used a platform provided by my internet service provider for a total of two entries. It was quickly clear that their set up was not suitable for blogging. I ended up switching to Movable Type which I stayed on for awhile until Drew McManus invited me to join the Inside The Arts platform.  I am glad he did because the technical requirements for maintaining the blog were quickly outstripping my ability and interest.

Happily, Drew was far more skilled in such things. And while his focus on expanding his business to provide websites and ticketing CRM for arts organizations led to the sunsetting his blog, Adaptistration, his company embodies the same approach as his blog–providing useful tools and advice for arts and cultural organizations. At one time you might have read his posts or attended conference sessions on how to effectively use Google Analytics or analyze 990 filings for orchestra compensation. Now he focuses on making it easier for customers to learn about organizations, events, and feel comfortable rather than overwhelmed purchasing tickets.

While I didn’t initially mean to make this post an ad for his company, I have known Drew a long time, and our conversations have informed many of my posts. (He recently commented in a Zoom conference that I was the attendee he had known the longest and met in person the least.)

However, my initial inspiration to start blogging was another Andrew — Andrew Taylor, who writes the Artful Manager blog. I actually wrote to him with a comment on one of his posts shortly before starting my blog and he included my response in a later post. (Mine is the one about Chick tracts) I was so thrilled, I made it the subject of my second blog post.

There have been a lot of people who have influenced my thinking over the years. At the risk of overlooking some important ones, I will cite Carter Gilles and Nina Simon as being among those who have helped to shift my thinking and improve the way I operate professionally. The point being, this blog hasn’t emerged from a vacuum but stands on the shoulders of giants who have come before.

When I look back at some of my earlier posts, I have to cringe at some as I compare where I am now philosophically and professionally. Certainly others have stood the test of time. This blog does reflect much of the general thought about how arts and cultural organizations should operate so it is also a testament to how the general thought has evolved over the last two decades.

My view is that things have been moving in a more constructive direction in terms of being more audience and community-centric. This has manifested in orientations toward welcoming and inclusivity for community members, but also staff and volunteers. There have been increased implementation of policies to create better work environments for employees at all levels, including interns and apprentices.

Yes, there are still a ton of hostile work environments out there. You don’t have to look far or hard to find stories about organizational leaders who seem to be intentionally doing the worst they can to make people miserable. I have written about a lot of them. But you can absolutely see examples of organizations who are breaking away from the long seated mentality of the show must go on even if it destroys you/you have to pay your dues like I did/suffer for your art.

Thanks to all of you who have been reading all the while

The Measurement Used Can Alter The Impact Of Your Work

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Long time readers know that I resist the use of economic impact as a measure of value for arts and culture for many reasons. The late potter-philosopher Carter Gillies was really effective in calling attention to the myriad ways in which using inappropriate measures of value would result in meaningless data and incorrect beliefs and assumptions.

Seth Godin recently made a post that illustrated that the measure you use shapes how you perceive the impact and value of the work you do. This brings the concept that just because you can measure it, doesn’t mean the result is meaningful to a more personal, relatable level.

Godin observes that we have long been indoctrinated to believe that completion of a task is a measure of productivity.  But, he asks, if “I did all my homework” is a measure of productivity, what has the practice of completing your homework ever done for you?

The actual measures of productivity that might be useful range quite a bit:

• I did enough to not get fired.
• I did enough to get promoted.
• I did enough to get hired by a better firm.
• I solved a problem for a customer who was frustrated.
• I changed the system and now my peers are far more productive.
• I invented something that creates new possibilities and new problems.
• I created new assets that I can use (and others can as well).
• I didn’t waste today.

Pick your measurement and the impact of your chores will change.

Just because you can measure productivity in terms of work completed, it doesn’t necessarily yield results that are meaningful–except perhaps to whomever is selling the work you have completed. But there are other measurements of value that can be applied to your work, some of them far more meaningful than others. The impact of that meaning could have–and I use this term intentionally–immeasurably more value than just units of work completed over time.

Guaranteed Basic Income Programs Seem To Benefit Those With Concrete Goals

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Long time readers know I tend to pay attention to news about guaranteed basic income programs, particularly those that have artists as a target group. Thanks to a CityLab link to a story on Los Angeles’ recent foray into providing guaranteed basic income, there is more data about what approaches are most effective. This program didn’t target artists as a group, but it has some good insights.

Like most stories on the subject, there were many heartening stories about the successes people had and continued to experience after the program ended. However, this article also mentioned those who were doing well while they were receiving the $1,000 month funds, but once the program ended found themselves faced with living in their cars. Anecdotally, at least those who had problems after the funding ended weren’t spending that much differently than those who continued to thrive. (i.e. the biggest spurge spending was on rather modest once a week meals)

What seems to be the differentiating factor is whether people had concrete goals they wanted to achieve prior to receiving the monthly payment:

Participants that do achieve a measure of economic mobility, she said, are those who already had concrete goals or plans.

“What happens with guaranteed income is that it smooths that income volatility … and it creates predictability,” Castro said. “When you have that floor, that scarcity starts to go away. And we know that it calms the mind, it calms the spirit, and it creates space for people to re-imagine an alternative future, or to maybe take steps toward a goal that they’ve always had but have not been able to actualize.”

Abigail Marquez, general manager of L.A.’s Community Investment for Families Department, which ran BIG:LEAP, called guaranteed income “one effective strategy” for ending generational poverty in L.A. Such programs must be paired with workforce development, economic development and housing strategies, she said.

Knowing this, one concern I would have is that guaranteed basic income programs not gradually evolve guidelines similar to foundation grant programs where candidates for receiving the money have to provide evidence of having goals they are pursuing and just need a little bit of help gaining stability. Unfortunately, it is easy to imagine this happening because the folks putting up the money want to hear success stories and know their funds are being used effectively. Little by little, the unrestricted use nature of guaranteed basic income can become a little more restricted.

On the other hand, I feel like guaranteed basic income for artists becomes an even better idea since artists generally always have projects in mind they want to pursue. Though I am sure there are some who would say some of those projects aren’t as practical as the goals people in the L.A. Times story were working on.

News Of Their Retirement Has Been Greatly Exaggerated. AARP Doesn’t Care

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I had to cackle when I saw this post by jazz critic and music historian, Ted Gioia:

For those for whom the image isn’t populating, he writes”

I’m not sure whether I’m depressed by the AARP sponsoring the Stones, or applaud it as the obvious move.

But whether you love it or hate it, this is one more sign of the music culture’s obsession with what’s old and aging.

I am mostly submitting this for everyone’s general entertainment rather than to make an attempt at any sort of meaningful statement. I don’t have any strong thoughts on music culture’s obsession with what’s old and aging. I do think there is a degree of irony in the fact the the Rolling Stones clearly haven’t retired in the spirit of Mark Twain’s statement that reports of his death was greatly exaggerated.

Since Twain arranged his estate so that his autobiography wouldn’t be released until 100 years after his death and other papers until 400 years after his death, I wouldn’t have put it past him to disseminate news of his death as a publicity stunt similar to how the Rolling Stones have announced their retirement from touring at least a couple times now. It turns out though that Twain had a cousin in London who was seriously ill with whom the author had been confused.

Covid Restrictions May Have Resulted In Increased Social Inertia

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I recently saw a link on a CityLab story noting that since the end of Covid restrictions, people appear to be less willing to venture outside of familiar neighborhoods and locales.

As of late 2021, people remained less likely to engage in social exploration, which the study authors define as the likelihood of visiting a new place where they earn significantly more or less than than the general population. Instead, they just returned to familiar destinations.

[…]

Fewer people are visiting attractions like museums, restaurants or parks that are outside their immediate mobility radius, and they’re spending less time among residents at different socioeconomic levels.

Outside of the concerns operators of arts organizations, restaurants, parks and other attractions may have about a drop in attendance and purchases, this has implications for the overall social cohesion in the US. While most cities studied experienced this drop of mobility, places that had fewer restrictions on public assembly and in-person office work saw a smaller decrease in relation to how much people were willing to circulate to unfamiliar locations.

If the narrowed social mobility habits of residents endure, policymakers will have to contend with an extended loss in income-diverse encounters — a trend likely to further exacerbate political polarization and diminish social capital.

Yabe said the research could help decision-makers get a better sense of the trade-offs as they try to strike a balance between safety and social cohesion.

It should be noted that while this report came out in 2023, it appears the most recent data was from the end of 2021 when people were still a little wary about moving around. While this situation may not exist to the same extent as late 2021, the implications still bear attention.

Snapshot Of 2021 Arts Gives Hints About How We Got To Today

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Last week, Sunil Iyengar, Director of Research and Analysis at the National Endowment for the Arts (NEA) was on the NEA’s  Quick Study podcast (transcript) talking about the state of the arts economy for 2021 based on data from the Bureau of Economic Analysis.  While we may all wish to push 2021 out of our memory, there was some interesting data that emerged after the first year plus of Covid, including some hints of decisions and trends here in 2023.

For instance:

Despite all the setbacks for the sector in the past few years, the arts value added in 2021 expanded to a record high of one trillion dollars, over one trillion actually, representing 4.4 percent of GDP, and this growth rate more than doubles that of the US economy.  The economy as a whole grew by 5.9 percent versus 13.7 percent for arts and cultural industries.

The fine print to that is that a significant part of this growth was in category of web streaming and web publishing of arts content which moved to the top position among arts industries by size. Most of this activity was in the commercial rather than non-profit sector. Similarly, most of the categories that either regained or exceeded where they were in 2019 were in the commercial realm including “movies, broadcasting, creative advertising, and arts retail,…” Government run entities like schools, arts and cultural agencies, museums, libraries, cultural exhibits and parks also held relatively steady compared to their 2019 numbers.

Iyengar said the data showed other areas doing better than 2020, but not reaching the levels they were at in 2019.

At the top of that list I’d place a category called independent artists, writers, and performers. So these are establishments led by artists that have at least one employee on payroll. This industry gained from 2020, but at 33.5 billion is still under the 41 billion it contributed to GDP in 2019. Performing arts organizations also have not quite caught up with 2019 levels, though they’re nearly there, as is the case with fine arts schools, and custom architectural services such as woodwork and metal. Then there are a couple of industries that have been in persistent decline since 2020– arts related construction, and grant making services in the arts.

I didn’t know quite what to make of that last bit. Iyengar says these declines are based on economic activity. Given the amount of time it can take to get construction projects set into motion, it wouldn’t surprise me to learn that had not regained momentum after a pause. I am more concerned to think about what it means that grant making in the arts slowed in 2021. My read on that is that granting organizations were pulling back their giving in 2021. Though maybe with arts organizations closing, there were fewer recipients to whom to give?

An interesting observation Iyengar makes later is that while economic activity by self-employed workers is recognized as contributing to the Gross Domestic Product, the data does not distinguish the workers by industry. Iyengar says he suspects a lot of the growth in activity among arts industries is the result of cutting staff and using independent contractors.

“So what that means is I suspect that we’re seeing turbocharged growth for some arts industries even while they’ve lost workers since 2019, and that’s because they’re reverting to contractors such as self-employed artists and other workers who are not counted in the total employment figures here. So that might be why the total employment numbers are lower but we see economic growth still continuing.”

Sending My Love To You

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A little divergence from my usual posting topics. As many readers know, I moved to Loveland, CO in late Fall to take a position. As you might imagine, Valentine’s Day is something of a big deal in a place called Loveland which holds the Sweetheart Festival every year, complete with an official wedding.

However, no matter where you live, Loveland can lend you a hand spreading some love. The town has a remailing program where you can mail your Valentine’s card to the local post office and they will cancel it with a special postmark and send it along its way.  Details on the steps to make it happen are found on the remailing program website.

If Only These Problems Were Myths Of A Past Age

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If you have read Ve Le’s Non-Profit AF blog, you know that he often frames serious topics with a bit of humor, often extolling vegan cuisine and his obsession with the Oxford comma. Frequently though, he will go into full entertainment mode riffing on a theme and applying it to the non-profit world.

A couple weeks ago, he wrote a post recasting Greek myths as if they occurred in world run as a non-profit. With a hurricane recently piling on to the problems which have faced Puerto Rico over the last few years and another heading toward Florida, non-profits are going to be mobilizing to help affected communities recover. It seemed like a good time to point to humorous content before groups had to seriously dive in.

Le addresses a number of stories, but here are some of my favorites. In his retelling of the Trojan horse, the horse doesn’t contain soldiers who spread out to slay the city’s defenders:

The following days, they joined the boards of directors of several organizations in the city. They never read board packets, always stopped much more knowledgeable staff from taking bold actions, caused missed quorum, insisted on golf tournaments, and gradually ruined morale. And that was how the city of Troy fell.

In Le’s retelling of the story of Echo who had been cursed by Hera to repeat only what other people say:

One day, Echo met Narcissus and fell in love with him. “I should start a nonprofit,” he said to her. She repeated, “start a nonprofit.” He ran off and founded a nonprofit that gave used togas to poor people abroad, and Echo was heartbroken. But joke’s on Hera, because eventually, Echo became a nonprofit consultant who mainly repeated what the staff says, and boards thought she was so smart and she got paid a ton of money.

My favorite story was Le’s version of Hercules’ 12 Labors:

Those were: Plan a silent auction, diversify a board, give someone feedback, get everyone to track their expense receipts, conduct a 360 assessment without someone getting hurt, endure an icebreaker that involves making random mouth sounds, fire someone who is really nice but sucks at their job, call out a major donor for being a jerk, translate a budget into a funder’s own budget format, get more than ten likes on a social media post about an upcoming event, get a several people’s schedules to align for a meeting, and save enough for retirement.

There are about six-seven stories in all and Le has promised a part two which hasn’t surfaced yet. What I appreciate about Vu Le’s writing style is that the problems he addresses are obviously sources of frustration and anxiety for folks in the non-profit sector, but he skewers them so satirically you can feel a slight sense of relief at having an ally by your side that understands.

A Little Night of Georgia Music

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About three months ago I mentioned that we were having a concert filmed for public television in our venue. We recently got word that it will make its broadcast debut on Georgia Public Broadcasting on July 4. After that, it will be available to stations around the country on their schedule. (So hint, hint, you should nudge your local stations to air it.)

The show is comprised of music by Georgia musicians including, R.E.M., Ray Charles, The Allman Brothers, Outkast, Ray Charles, and B-52s.  The show is a project by Mike Mills of R.E.M., classical violinist Robert McDuffie, and Chuck Leavell formerly of The Allman Brothers and currently keyboardist for Rolling Stones.

The show features Concerto for Violin, Rock Band and String Orchestra composed by Mills. The string orchestra performing in the recording comes from the McDuffie Center for Strings at Mercer University.

A little bit of a preview below. I am sure there is more video to come.

Curiosity Satisfied By A Strange Answer

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I am not sure how I came across the article, but this Fall I came across an interview on The First Peoples Fund website with master traditional folk artist Kevin Locke. In the course of the conversation, Locke notes that what is widely known as the Native American flute is a pretty recent invention that wasn’t really part of the traditional cultural practices. The bolded section is the interviewer’s question. I don’t seem to see the interviewer identified.

In 1983 or 1982, a German American named Michael Graham Allen invented the Native American flute. It’s based on the Japanese wind instrument called a shakuhachi. I asked Allen why he did that. He said he made an original Indigenous flute but he didn’t know how to market it. He came upon this tuning system based on the Japanese shakuhachi and renamed it as a Native American flute….Pretty soon, everybody all over the world got interested in this instrument. But it’s not an Indigenous North American musical aesthetic. It’s basically Japanese. But the beautiful thing about it — and I’m not knocking it, I’m just saying people need to be aware where this instrument comes from…

And the instrument sounds so good! There are thousands of Native American flute music recordings that are just improvisational. I don’t want to discredit the music. I think it’s a great thing, but it has nothing to do with Indigenous tradition.

That in itself is a problem because the original genre associated with the Indigenous flute is a classic poetic or literary style that comes from the woodlands in the Great Lakes area, Northern Plains, and Southern Plains. And it existed for so many generations because the genre has characteristics that are uniform across most of North America. It’s a formulaic compositional pattern, even though the songs are diverse within themselves.

That’s so wild. First, I didn’t know the history of the Native American flute. Initially I had mixed feelings about its non-Indigenous origins. But what I’m hearing is that this musical instrument lifts your creativity. Is that accurate? 

Yeah. 

I don’t know exactly how to process this since it pretty much seems like a type of cultural exploitation. Though I don’t know if the article provides enough information to determine that either if it was an Indigenous instrument that had Japanese tuning and was marketed as a Native American flute.  The situation is confusing and  Locke frames it in a very gracious way and seems to indicate that it has been a medium through which other Native artists have found success. It seems like it might have been invented in the name of Indigenous peoples but they also have primary ownership of it.

It does, however, clarify my previous general sense that Japanese and Indigenous cultures developed a similar musical instrument independently of each other. Not so much I guess.  I thought it worth following Locke’s suggestion about raising awareness of the instrument’s origins and posting about it.

On Hiatus

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Apologies to my readers. The departure of some staff and absence of others has placed me in a situation where I can no longer post regularly. Hopefully this will resolve itself soon and I can return to my regular schedule. Until then, I hope you will continue to remain subscribed so you will receive notifications when my posts begin again.

I appreciate everyone’s support over the years.

Thank you

When You Actually Want Your Sidewalk To Fall To Disrepair

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More great stories of artists being part of infrastructure projects, this time from a Next City article that came out last week. I have written about these type of projects before and one of my favorite go-to examples is the Green Line project in St. Paul, MN which employed artists to help mitigate the impact light rail construction on nearby businesses.

This recent Next City piece discusses a similar effort in the small town of Grand Marais, MN that was also seeing the impact of construction:

She began by interviewing village residents about detours in their lives and turned their stories into a playful scavenger hunt of signage that reframed the construction as an exploration of unexpected life shifts. Detour signs sharing personal life stories are now installed throughout the village. With artist collaboration, this infrastructure project became an opportunity to turn road detour signs into messages of community joy.

In the article they talk about artist-in-residence programs in cities, both large and small, and the impact the artists have had on planning and design. However, what really caught my eye was another project in St. Paul, MN – Sidewalk Poetry.

“In St. Paul, Minnesota, artist Marcus Young turned common sidewalks into atlases of community stories by inviting residents to share poems printed in the concrete. City residents are invited annually to submit their poems for consideration to be printed into sidewalks as they are scheduled for replacement across the city by the public works department. Young saw this system-based work as a re-imagining of the city’s annual sidewalk maintenance program in which the city replaces 10 miles of sidewalk a year, a way to enhance a civic system to give it a new sense of relevance and appreciation.”

In the article linked in the quoted section above, they emphasize the fact that only sidewalks slated for replacement are part of the program, “never in new development, ensuring that the poems are able to be found across the entire city.” The project solicited poems in the languages of groups with high representation in St. Paul, including English, Spanish, Hmong, Somali and Dakota.

The project involves an interesting mix of priorities. While some people will request that a poem not appear in front of their home or business, the city is not able to fulfill all the requests they receive to place a poem in a specific place because they strive to balance where the poems are placed and because not every patch of sidewalk requires repair.

Gentrification Is For More Than Just City Neighborhoods

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Shelterforce posted a video and article about how the term gentrification manifests in different ways and thus doesn’t always conform to the same definition in every community, leading to the term being applied very broadly.  While this may not seem like a topic for a blog focused on arts management concerns, my organization recently received a grant to create a work addressing aspects of gentrification.

Shelterforce identifies four broad conditions people apply the term gentrification to and note that while over time all four may manifest in a community, only one may ever exist in the community.

In summary the conditions are: 1- housing costs rise, displacing residents who can’t afford rents and taxes. 2- Housing costs rise, residents aren’t displaced, but the character of the neighborhood changes over time. 3- Communities of color experience a “cultural displacement” where relevant businesses and places are lost or political displacement where power dynamics shift as wealthier, and perhaps whiter, groups flow into the neighborhood. 4- Communities who have experienced disinvestment are subject to new investment focused on attracting new businesses/residents rather than bolstering development for the benefit of current residents.

Until the last week or so I always associated gentrification with cities. In my mind it was something that occurred when there was focus placed on revitalizing neighborhoods either because artists, (perhaps displaced from somewhere else), had taken up residence in abandoned buildings leading to the area becoming the center of activity and with it a desire for an infrastructure supporting service, safety and quality of life. Or because a revitalization effort in one area created a ripple effect creating a demand for better quality of life infrastructure.

However, my mother has been recently talking to me about the changes that occurred in the local school district of the rural, update New York county in which I grew up. Both my parents started out as school teachers. My mother in particular would talk about how the disrespect and discipline problems she experienced substitute teaching in the 1980s convinced her she couldn’t return to teaching when we kids were old enough to take care of ourselves.

I always chalked it up to permissive parents and a shift toward the perception of the student as a customer of the education system. It is only recently that my mother talked about how people from NYC had moved up to our county because the school district was so highly regarded, but then started to push back against the culture that under-girded the excellence and close-knit cooperation that made the schools so attractive.

All this was invisible to me growing up. And the district was still very much rural at the time. My house was surrounded by fields of diary cows and fodder and the school buses picked up kids at their farms–as well as the housing developments speckling the hills here and there.

It is only in the last week or so that I realized that rural places can experience some of what is described as gentrification. I can also attest that not all aspects of gentrification appear together. When I went back to see the old house about five years ago, there were dozens of new houses awkwardly placed in the middle of fields, bare acres on all sides with only a few recently planted trees around them as foliage. (Other parts of the county have seen so much development, the exit off the NYS Thruway was unrecognizable from my visit even a few years earlier.)

However, despite all these new house in the area the same general stores, same pizza place, and same gas stations that were there as when I grew up.  It amazed me that there hadn’t been enough pressure to see new businesses pop up to cater to the community. Unless there is “I got mine” mindset to keep the community from being attractive to other potential arrivals. There was one enterprising farmer started growing hops and opened a microbrewery.  Many of the beer names have a Pacific Northwest theme so I wonder where their core clientele is located.

Maybe It’s Not The Performance That Should Be Streamed

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Covid forced a lot of conversations about the value of streaming content from performing arts venues and visual arts galleries.  As we emerge into more optimistic times, some groups are already planning to make streaming part of their programming mix while others are happy for the opportunity to jettison the practice.

I was reading an article in FastCompany today which discussed how video games were driving tourism to places like Ireland and Italy based on fictional depictions of the terrain, buildings and other features of those places. And the games were doing it with the encouragement and cooperation of the official tourism organizations of those places.

That called to mind the fact that movies like Star Wars and Lord of the Rings have inspired people to travel to places in Ireland and New Zealand which served as settings in those movies. Organized tours of Game of Thrones locations will take you across multiple countries.

Then there is also the issue of the quest to visit Instagrammable places by thousands threatening the natural surroundings.

This made me reflect upon the idea that it isn’t the realistic depiction of a location, but rather the idealized or creative concept overlaid on the reality which is drawing people. Yes, that is sort of central to the description of television, movies and video games and that isn’t what live arts experiences are all about.

I will admit this isn’t a fully formed idea, but it occurred to me that maybe a focus on the performance experience isn’t the way to do. I can tell you from experience that trying to stream a live event without much of the equipment used in television and movie making present yields a disappointing product.  Not to mention, even if you remember the buffering issues YouTube frequently had, they have largely ironed those out. As a result, people expect the same smooth delivery experience from an image being delivered as it is being created as they receive from a video available in its entirety before you think to ask for it.

So instead of the performances which can’t meet the quality of movie and television production without a lot of money or removing the elements that make live experiences distinct from recorded experiences, are there other things that can be centered in live streamed content to encourage people to become engaged? Is there something about the exterior of the building? The surrounding town? The buzz and bustle of the audience in the lobby or in the neighborhood prior to a show? Does that activity orient around a unique feature of the lobby?

Basically, if someone wandered in accidentally, would they have a sense they were missing out on something great and can you stream that?

Likewise, is there some element of the experience that will fire the imagination even if it is overlaid with CGI  for a movie or rendered in a video game? Is there a way to make these things come to pass? While you don’t want to misrepresent what you are all about and have people feel you oversold or did a bait and switch, people are clearly interested in viewing the reality behind the fiction.

The term “Internet famous” is used to imply a certain niche appeal, but sometimes that is enough.

Every location and organization is going to be different in terms of what is available to be leveraged. As I mentioned, this is definitely throw it on the wall to see what sticks type of suggestion. I toss it out in the hopes of shifting thinking away from the idea that the live performance is the central thing that draws people to conceptualizing what else may be perceived as valuable.

This is highly unlikely to generate long lasting engagement and shouldn’t be viewed as a way to build future audiences and donor bases. (Unless there is a connection with an existing affinity group like Lord of the Rings fans.) Knowing there will be guaranteed churn, you don’t want to sink a ton of resources into this unless you discover it results in increased local/regional resonance that leads to return visits. But emerging from Covid, a surge of buzz and activity around you might be what is needed to jump start things again.

A Grant Proposal Isn’t An Investment Pitch

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Last week Vu Le made a tweet that revealed a very troubling picture of corporations misunderstanding how non-profits operate and work that they do. This seems to be the “non-profits should be run like a business” taken to the extreme.

The goal of Morgan Stanley’s Children’s Mental Health grant program is to:

“…specifically addresses the lack of both private and public investment in children’s mental health and of effective ways to connect innovative ideas with capital.

The resulting systemic funding gap has only increased with the deepening crisis in children’s mental health due to COVID-19 and ongoing social injustice issues.”

That sounds like it is a mix of a venture capital opportunity and a grant program. They do specifically say they applicants can receive up to $100,000 in grants, but as Vu Le notes, they also have to spend six weeks working on their pitches:

Early October: Finalists announced; six-week program commences, during which finalists learn from industry experts, enhance their proposals and develop their pitches.

Which makes it sound like applicants will be judged on the slickness of presentation rather than on quality of their solutions.

I do think a lot of organizations suffer from not having access to a skilled grant writer and can benefit from help and coaching, but that isn’t a problem it takes six weeks to solve.

While the program acknowledges there is a “systemic funding gap,” since there is no guarantee of funding, the only groups that can afford to invest time in generating innovative approaches to mental health services and have staff attend six weeks of pitch coaching are those who are already well-resourced enough to absorb that cost. Those at the other end of the funding gap will have had to make a heroic superheroic effort and leap of faith just to submit to the first round.

I will say that despite all the focus on new, innovative ideas, I didn’t see anything that disqualified existing programs as Vu Le’s post suggests. There is a question about whether the program is a new pilot or an existing program, but immediately follows asking how it is innovative and transformative. Pretty much every other description of the ideas they are looking for indicates a bias toward brand new rather than under recognized and underfunded.

I could hold forth at length about all the problematic dynamics operating here, but want avoid having casual readers tune out and move on. A lot of the language from the commercial sector has been creeping into non-profits and this grant program is really replete with it. The fact there is so much money at stake is sure to influence the vocabulary used by non-profit organizations going forward.

A few months back I had tweeted about my discomfort with the use of “deliverables” in the non-profit because so much of the work done does not result in discrete commodities. I think it is even less appropriate to be applying that concept and attendant time lines to addressing mental health.

 

Out Or Just Not Interested In Getting In?

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Seth Godin made a short post last week about the difference between Jargon vs. Lingo. Its brevity seems to make a clear case, but it leaves a ton of important considerations unsaid.

Jargon is intentionally off putting, and lingo reminds us how connected we are.

They might look similar, but the intent is what matters. Jargon is a place to hide, a chance to show off, a way to disconnect. Lingo, on the other hand, allows us to feel included.

You may see right off that even if you say it is intent that matters, whether something is alienating or inclusive is highly subjective. The line between feeling connected to a group because you have mastered the subject specific terminology and feeling like a privileged insider for having mastered that terminology can be really thin.

Likewise from the other side there is a difference between feeling excluded because you aren’t being provided the patience and access to participation by members of a group and failing to recognize that becoming fully initiated as an insider takes time and effort.

These dynamics obviously exist in the world of arts and culture, but rather than drawing an example from there, let me cite online gaming culture.

As an old fart, I started online gaming with text MUDs  back before the modem screech was even a thing, much less broadband existed. It was only last Memorial Day weekend decided to make a foray into MMORPGs. And already you are seeing terms that can either come across as lingo or jargon based on your relationship with these things.

Knowing that some of the conversations on these games can get pretty heated and abusive, especially in Player vs. Player combat situation (PvP), I resolved to keep my head down, watch and listen as best I could from the fringes before getting more deeply involved.

Fortunately I picked a game and servers where the language doesn’t get that abusive despite there being a lot of competitive elements. At a certain point I realized I was far too comfortable hanging out at the fringes and needed to jump in and participate in these competitive and cooperative efforts.

Once I did, I came to realize as much as I had been lurking on the fringes keeping busy doing my own thing, it had actually been detrimental to the development of my characters and enjoyment of the game. The rewards for cooperative group play are much greater as achieved faster than solo play, including the sense of shared victory. But of course, it took and continues to take, effort to learn correct timing, techniques, and development processes to become more effective and extend my survivablity.

Online gaming is definitely a place where it is easy to find yourself intentionally excluded by insiders or excluded by your own lack of interest in working to understand the particular rules of the realm which you have chosen to enter. The dynamics of the jargon-lingo line are not very clear cut.

Top Of Your Pyramid Is The Bottom Of Someone Else’s

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Hat tip to Vu Le at NonProfitAF for posting a link on social media to an essay on Medium comparing Maslow’s Hierarchy of Need to the Blackfeet Nation’s similar concept.  Maslow had lived among the Blackfeet in Alberta, Canada for six weeks when he was developing his theories. If you read the article the question of whether he appropriated the concept without crediting the Blackfeet is a complicated one.

What immediately appealed to me was the point that while Maslow’s hierarchy ends with self-actualization, that is where the Blackfeet model begins.  To a great degree it is the difference between an individually focused society and a communal one. The assumption seems to be that the community will provide the food, shelter, clothing and safety needs that provide the base of Maslow’s model and therefore you start life working on the self-actualization part and then one moves on to contributing to the welfare and perpetuity of the culture.

The Blackfoot model describes the inverse of Maslow’s Hierarchy:

1. Self-actualization. Where Maslow’s hierarchy ends with self-actualization, the Blackfoot model begins here. In their view, we are each born into the world as a spark of divinity, with a great purpose embedded in us. That means that we arrive on earth self-actualized.
[..]

4. Community Actualization. In tending to our basic needs and safety, the tribe equips us to manifest our sacred purpose, designing a model of education that supports us in expressing our gifts. Community actualization describes the Blackfoot goal that each member of the tribe manifest their purpose and have their basic needs met.
5. Cultural Perpetuity. Each member of the tribe will one day be gone. So passing on their knowledge of how to achieve community actualization and harmony with the land and other peoples gives rise to an endurance of the Blackfoot way of life, or cultural perpetuity.

The big reason this appealed to me is that it aligns with a post I wrote last May, Creativity Is Not The Last Thing People Need

As I wrote then:

It should be noted that despite the popularity of this model, there is no scientific data to back it and studies have found that different cultures prioritize needs differently.

I mention these criticisms of Maslow’s hierarchy because it is easy to look at this pyramid and get the impression that creativity has to wait until all these other needs are met. This reinforces the idea that arts and culture are a luxury that should yield before all the necessities have been addressed. I think we all know there will always be something else that needs to be solved if you subscribe to that thinking.

When I wrote that post, I had linked to the Wikipedia article on Maslow’s hierarchy which notes the Blackfeet influence but I didn’t know enough about it at the time to understand the differences in world view to apply it.  I certainly can’t make any definitive statements about how expressions of creativity might be viewed and valued in a Blackfeet society, but from the little bit that discussed in the Medium article it seems it would be viewed as more integral to everyone’s basic identity and capacity vs. a gift bestowed/possessed by a chosen few.

Where Are All The Cool Masks?

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You know, we talk about the ability the arts have to bring solutions to societal problems. There is one area in which I thought I would see a bigger contribution in the past year but didn’t and that is facemasks.

There is so much obvious potential there, but I haven’t really seen a lot of interesting or clever use of the space. Even if an artist’s purpose isn’t to solve a reluctance to wear masks, there is a motivation to sell masks by designing something people want to show off.

Now granted, the whole point of the last year has been not to come in contact with other people so not only might my experience be limited by the size of the population in my geographic location, but by the need to avoid other people.

However, I am also the person who has been doing temperature checks at the front door of a performing arts venue since July so it has been my business to pay attention to what people are or are not wearing.

I have seen some cool designs that let people show off their personality, but for the most part people show up wearing a monochromatic mask. Sometimes there is a corporate or university logo.

I have seen artistic masks for sale, but haven’t really seen many being worn.

On Hyperalleric, Francesca Magnani, showed off some of the 600 images of New Yorkers wearing masks she has taken and there is some interesting variety among those depicted. I guess I assumed it would become more of a fashion statement than it has.

In my own experience, for Christmas my nephews gave me a mask with a cat face and one with a dog face (though co-workers say it is a bear). What’s fun is that my mouth aligns with the mouth on the mask so it looks like I am speaking with a cat or dog mouth.

Somehow in the last few months I have become identified with those masks. I get more people on the street and in restaurants where I pick-up lunch asking me where the masks are when I am not wearing them than I get compliments on the masks when I am wearing them. People ask my co-workers about the dang masks.

I mean, as you can see, they are kinda fun and the dog one works with my beard even better than the cat one shown below. (I am not a cat, by the way.) But if this is the pinnacle of interesting masks out there, there is a lot more work that can be done.

Two Shows, Three Trucks

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I was talking with an agent for some Broadway show tours this week in order to get a sense of what things might look like for productions in Fall 2021/Spring 2022.  I was intrigued to learn that they were considering sending out two shows in repertory.

What that means is the same cast and crew rehearse so they are capable of mounting two different shows. This was once a common practice in theatre, and is still not terribly uncommon, especially among Shakespeare festivals.

I have seen some smaller touring productions offer this option, but never heard of it on the scale of a Broadway touring show. Given that you can do so much with projections these days, they can cut down on built set pieces to allow the tour to go out with the same number of trucks a Broadway tour of a single show would.

I am not sure if this is the right solution, but this is the first group I have spoken with that seems to acknowledged that times have changed and touring productions need to adopt new approaches.

This offers an opportunity to be more responsive when it comes to routing a show. Usually the tour of Show A will have one schedule and tour of Show B will have another schedule. It doesn’t help either me or the production company if Show A is touring near me but I want to see Show B.  The repertory approach means they can send one tour out and perform one show 150 miles away and then another show in my venue.  Since they are only sending one tour out with one set of cast and crew, there is a potential to save money vs. sending the two shows out separately.

If they were particularly well-organized and a venue had the space to shift and store things, they could feasibly do one show one night and the other show the next night and have the labor costs involved in doing so be economical for the venue.

How this might impact the quality of the show and the production values people expect, I don’t know. It is absolutely possible to execute a high quality experience with the investment of enough attention.

I suspect the first year or so of post-Covid touring will be an environment that will see even tours of single productions stumbling to find their footing and how well they handle that will be the biggest factor in the success and quality of their product.

So Would That Be A Plaque of Plays?

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On occasion I have conversations with co-workers and colleagues about how Covid-19 may change the general aesthetics of live performance in the future.

For example: Will lingering concerns about physical contact result in staging and blocking which places people at even greater distances from each other on stage? Will dance choreography change based on the limited visual scope of web cameras? (e.g. movement doesn’t range too far to the left or right) or under the influence of TikTok choreography which is dominated by upper torso movement?

We figured many movie and play scripts and performances in general would contain themes of estrangement and isolation or space, manifested in emotional, mental, physical and spiritual terms.

What hasn’t been mentioned, though it has sort of lurked unspoken at the fringes, is the likelihood of some pretty didactic works about the experience of Covid-19.

Fortunately, the satire site The Beaverton, feels no compunction about addressing this topic in their “story” titled “Health Canada warns of inevitable “spring wave” of terrible COVID-inspired Fringe plays.” (Apologies to whomever tweeted the story. I hadn’t made note of your identity.)

Apparently there is the potential for a pandemic just as virulent as the Covid virus itself:

Case modelling indicates that various poorly-written scripts and “workshop drafts” are currently incubating all across the country. Health Canada warned of asymptomatic carriers who may seem healthy, despite currently using their Notes app to brainstorm ideas for a painfully unfunny sketch comedy revue with premises like “Speed Dating on Zoom” and “rap song about CERB?”.

“These terrible Fringe plays will no doubt ravage the bodies and minds of previously-healthy Canadians,” explained Dr. Tam gravely. “The kind of outbreaks we face might include: amateur actors who just can’t project loud enough while wearing PPE masks; some kind of weird clown thing where they dress up as the coronavirus and force audience members to join them onstage; or even pathetically-misguided attempts to thematically suggest that the real virus all along was ‘social media’.”

Submitted for your amusement (and potentially inspiration for your own Covid-themed show)

We Are Gonna Need A Slower Elevator

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There has been an ongoing conversation among the arts community that there needs to be less effort invested in selling people on an arts experience and more listening to people to find out what they are looking for.

Seth Godin made a post earlier this month that encompassed that when he suggested substituting the elevator pitch with the elevator question.

The alternative is the elevator question, not the elevator pitch. To begin a conversation–not about you, but about the person you’re hoping to connect with. If you know who they are and what they want, it’s a lot more likely you can figure out if they’re a good fit for who you are and what you want. And you can take the opportunity to help them find what they need, especially if it’s not from you.

[…]

Instead of looking at everyone as someone who could fund you or buy from you or hire you, it might help to imagine that almost no one can do those things, but there are plenty of people you might be able to help in some other way, even if it’s only to respect them enough to not make a pitch.

The truth is, unless you are in the presence of a very narrow demographic, chances are that few people you meet can fund or buy from you. Since we know that the narrow demographic most inclined to buy from us is not sufficient to support our work long term, you do need to talk to a lot of people whose general inclination toward the arts and your organization is less known. Therefore the elevator question is going to be better alternative.

Of course, the elevator part is a misnomer for this concept because there is likely no way the conversation will effectively be completed on an elevator trip between floors. It may be months or years.

Just because you aren’t practicing to deliver a frantically paced pitch between floors doesn’t mean you should neglect to provide a focused introduction of yourself and the work you and your organization does. There is so much more you can talk about if you aren’t trying to milk a sale out of precious seconds, but people will appreciate an organized, interesting self-introduction as much as they appreciate not feeling hustled to buy into something.

You Don’t Know You Are In Water

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Seth Godin made a post today that addresses the current climate of Black Lives Matter, policing, statues, etc without directly naming any of these things.  (A week ago he mentioned he generally tries to write posts that were evergreen rather than specific to the times in which they were penned, but felt he had to unequivocally state Black Lives Matter.)

Today he points out that when you are part of the dominant culture, you don’t see it around you like the proverbial fish that aren’t aware they are in water. It isn’t until you go to another country that you recognize every small assumption comprising your daily routine needs to be examined closely just to cross the street to get breakfast.

This experience can be part of what is fun and engaging about your visit. But part of what makes it fun is that you know you can return to a familiar environment later where you will have many stories to tell. The prospect of living in that foreign place for a longer time can be more daunting.

When media images, policies and corporate standards tell someone that they are an outsider who needs to fit in in non-relevant ways, we’re establishing patterns of inequity and stress. We need to be clear about the job that needs to be done, the utility we’re seeking to create, but not erect irrelevant barriers, especially ones we can’t see without effort.

Good systems are resilient and designed to benefit the people who use them.

If the dominant culture makes it harder for people who don’t match the prevailing irrelevant metrics to contribute and thrive, it’s painful and wasteful and wrong.

If you think about the above quote from Godin a bit, you might see that there are a good many times when the dominant culture shows little regard about alienating its own members. We have seen it happen often in recent years in both large and small ways. Currently we are in a period where many people are realizing their membership isn’t as secure as they thought or that they are no longer in synch with the terms of membership. The result is, they are finding greater common cause with those who have felt themselves outsiders.

But also, lest it get lost in the macro level big societal questions being wrestled with on the national and international stage, Godin’s admonishment about good systems being resilient and designed to benefit the users is just as applicable on the micro level of your organizational business hours and admission practices.

Lottery With Your Latte

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There was an article on Arts Professional UK a couple weeks ago that presented an intriguing idea–the use of receipt lotteries to fund arts & education.

Receipt lotteries started in Taiwan in 1951 as a way to prevent under reporting of sale tax collections. Basically, every sales receipt you receive has a series of numbers printed on it. Every couple months, they have a drawing to determine a winner. A number of other countries have set up similar arrangements.

However, it doesn’t have to be done every couple months. Things could be set up so that there was a drawing for smaller prizes every Saturday and you just needed to go online to check if you won something.

There are many benefits of this. First, there isn’t a concern about gambling or that that lower income people are targeted for participation if everyone is entered when they buy groceries or go see a football game. So if your state arts and education funding comes from the lottery, you may feel less discomfort about benefiting from a problematic situation.

Second, it encourages loyalty to retailers that offer the lottery numbers on their receipts. This can be a boon for states who are concerned that online retailers are not remitting sales tax properly. If consumers prefer to buy their products from an online business that provide them a good chance to win $200 at the end of the week, retailers have an incentive to register, and therefore remit taxes, with each state.

Obviously it would be good to have a handful of lottery services that states used in common rather than requiring retailers to register individually with the 40 or so states that have sales taxes of some sort. Most places who use receipt lotteries have seen an increase in sales tax revenue.

I believe I read that in Taiwan, if you aren’t interested in participating in the lottery, there are collection boxes in to which you can drop your receipt and they will be given to charities.

Obviously, the biggest flaw in this sort of arrangement is that in times like these when no one is buying anything, then the funding available to arts and education drops to nearly nothing. But it is highly likely very little money is going to be allocated to the arts by state governments through the usual legislative process anyway.

The other problem, like with most lotteries, is that there is no guarantee the state government won’t divert the revenue being set aside for arts and education to some other cause on a regular basis either.

Changes To Butts In The Seats Email Subscriptions

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Hey loyal Butts In The Seats feed subscribers! This weekend we are changing the service that delivers posts by email. Everyone who has subscribed to the feed will be added to the new system. Since the emails will be coming from a new source, if you don’t see a post from me come Monday evening, you may want to check your spam folders to check things didn’t get caught up in there.

If the post isn’t in there, contact me via the link on the blog and we will get you set up.

You also may get an opt-in email from the blog which you will need confirm before you receive posts.

If you have been toying with the idea of having my posts delivered to you but haven’t pulled the trigger yet, you can sign up using the Subscribe button floating at the bottom right hand corner of your screen. I’d advise waiting until after the weekend so you don’t get overlooked when we migrate email addresses to the new system.

Thanks for all your support.

Perception Is More Powerful Than Money

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Today was the big day for our community’s On The Table discussion. If you aren’t familiar with the nationwide program, it is a day different groups in a community host discussions on any topic they feel needs to be addressed–including just leaving things open for whatever comes up. In our community, there were hundreds of tables hosting thousands of people doing everything from having breakfast with the mayor to discussing urban revitalization, homelessness, law enforcement, entrepreneurship, preserving oral history–you name it.

I hosted two separate sessions about Arts Midwest’s Creating Connection initiative. I will probably reflect on that in a future post.  Perhaps the most valuable bit of insight for arts and cultural organizations didn’t emerge from a conversation in my venue, nor do I believe the slated topic of conversation was about the arts.

My marketing director was having a conversation with a woman who is an artist and currently works for a foundation which funds arts initiatives. This woman admitted that she regularly attends performances at a local theater and always see the big sign encouraging her to subscribe. However, she has never subscribed because she perceives that as something old people do. She also admitted she kicks herself later for paying full price when she could be getting a good discount by subscribing.

While this is only a single anecdotal case — notice that she would rather pay full price in order to avoid being associated with her perception of a subscriber. Perception was a much greater motivator than price. That is something to think about when price is cited as the primary impediment to participation.

When she was attending a discussion at my On The Table event, this same woman talked about her previous job working for an organization that had a gallery of work by local artists. Before she started working there, she had never entered the gallery due to concerns about whether she would be allowed to enter and if she was dressed properly.

Looking at the same gallery through the windows from the street, I would describe it as having a welcoming homey quality, but that isn’t what she saw.

Her candid conversations just reinforced for me the research findings that point to just how strong an influence one’s sense of belonging has in whether people participate in an experience or not. It is the invitation to participate, how the invitation is framed, who extends it and what the experience is that matters much more than the sticker price.

Another thing that came to light was just how difficult it is to communicate the existence of opportunities that align with people’s interests. One of our ticket clerks is a law student. Above our lobby are six floors of county offices housing everything from the district attorney, county court officials, and state/local/federal law enforcement.  A number of those offices were hosting On The Table discussions about law enforcement, courts, and sentencing as a resource for the general community.

Not only did the law student not know conversations with people with whom she would be interested in speaking were occurring, she wasn’t aware that the entire On The Table program existed. Other staff felt like we couldn’t escape information about it on social media, television, radio, posters, etc., especially in the last month. Our clerk had no concept such a program existed in the world.

Part of the blame for this falls on our shoulders. Prior to today, we apparently never told one of our most trusted employees in our most public facing office that the events would be occurring across the lobby from where she sat in case anyone asked questions.

Though by the same token, she apparently doesn’t look at the event listings on our Facebook page and website with any frequency to familiarize herself with videos and other content associated with upcoming events. But even that just illustrates how difficult it is to get information in front of people and register with their attention.

Ripples Moving Fish In Other Ponds

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When I caught the name, “Penis Monologues” out of the corner of my eye, I felt a moment of trepidation that some men’s rights group was mounting a show as an aggressive counter to the Vagina Monologues. However, it turned out that the show is actually an attempt to combat the culture of “dominant male temperament” in China, a  term which is somewhat analogous to the English term, “toxic masculinity.” The show was created by a noted sexologist in China, Fang Gang.  (It should be noted that the title in Chinese doesn’t use the word “penis.” The articles doesn’t indicate what the actual title is.)

It was interesting to read how other cultures are experiencing the global conversations about gender roles. (China has had its own spate of #MeToo stories.) Many male participants in Fang’s project really had to overcome their reticence. Given that a number had never performed before, and unlike the generally empowering tone of the Vagina Monologues, the show dealt with some pretty negative subject matter, their reluctance is understandable.

But the play’s subject matter hasn’t made it easy for Tao to find willing actors. Most men she approached declined after reading monologue titles like “Penis Size,” “Domestic Abuser,” and “Erectile Dysfunction.” “They are afraid of being mocked or judged by the public,” she tells Sixth Tone.

When 42-year-old business owner Yu Lei read the play for the first time, he was shocked that it so boldly addressed taboo subjects. But after attending one of Fang’s sex-ed public lectures and seeing members of the audience calmly taking notes, he decided to join the troupe, despite never having acted before.

Tao assigned Yu to the play’s first monologue, “Date Rape,” which tells the story of a male college student forcing his girlfriend to have sex with him in a hotel room. Yu was so nervous about performing that he told his wife he was taking part in a charity event organized by White Ribbon, the advocacy organization launched by Fang in 2013 to end violence perpetrated by men against women. But he needn’t have worried: His performance wins thunderous applause from the 90 or so people in the audience, though Yu later confesses to Sixth Tone that he slightly regrets doing it. “I’m afraid people might think it was my own story,” he says.

According to article, in addition to challenging audiences to question the societal norms that men need to be dominant in their careers and relationships with women, the show also addresses some pretty ingrained binary definitions of gender.

That pain is familiar to Ye Chuyang, a queer actor portraying their own experiences in the monologue “Gender Queer.” “I don’t agree with binary gender divisions, because it limits people’s possibilities,” Ye tells Sixth Tone. “Most people think men are supposed to be macho, decisive, and strong. They don’t appreciate feminine or delicate men. Though my parents appreciate the sensitive and gentle side of me, they prefer me to be strong and tough just like other boys.”

Ye thinks the play is a chance to both educate people about sexual diversity and help more men understand the experiences of women. “If men could break the rules and speak out, women would feel encouraged and less lonely in this battle,” he says.

In addition to illustrating the power of arts and culture to facilitate conversations on difficult topics, for me this story represents the degree to which the world is becoming metaphorically smaller. We may be frustrated by lack of progress in our own local spheres, but the motion of a movement can create ripples that begins to bring resonant changes in other parts of the world.

Does Gazing Out From The Belly Of A God Provide New Perspective?

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There was an interesting video on Shanghaiist in the last week about a hotel whose architect designed three giant deities for the facade to combat rumors that the building was constructed on a cemetery.

The three deities, Fu (福), Lu (禄), and Shou (寿), represent the three attributes of a good life, “prosperity,” “status,” and “longevity,” respectively. They were added to the design of the 40-meter-tall building by a local architect to compensate for rumors that the structure was being built on top of an old cemetery.

I will let you take a look at the video first. (Let me just say I present this mostly as a diversion and basis of idle musing rather than subject for serious analysis.)

 

One of the first thoughts I had was, if this was in the US, would this be considered some form of artwashing? For example, if someone had used positive imagery on a hotel constructed on a toxic waste site or some other dubious association as a way to assuage fears.

I am not trying to conflate toxic waste with human remains. Personally, I would have no problem staying in this hotel. I have worked in enough theaters that were purported to be haunted or built on sanctified land that this doesn’t bother me. The placement of the hotel and anticipated repercussions appears it has a much stronger social and cultural significance in China than it might in the US.

I just found myself musing about cultural differences. Would something along these lines this be viewed with skepticism in the US while in China it might be viewed as an appropriate gesture given the history of the plot of land.

I also wondered why a hotel might choose to go to the expense of the extra construction. Presumably people coming from out of town wouldn’t be aware of the rumors. Though if it is the sort of place that gains more business from people visiting local residents or conducting business with government or local companies rather than tourism, they might depend more strongly on word of mouth.

I was amused by the comment made by one of the residents that the building unexpectedly became a distinctive feature of the community. I was thinking to myself, how could three 120 foot high deities NOT become a distinctive feature of the community? If nothing else, you could navigate the streets in relation to where it was on the horizon.

Perhaps people did initially see the statues as a cynical use of spectacle to make money but ended up finding that it created a unique sense of place in the neighborhood.

Thinking about all this made me start to wonder how efforts at creative placemaking might appear from the outside through the lens of other cultures. Does it appear like we are trying to manufacture a sense of community where one doesn’t exist organically? (I get the image of some foreign visitor paraphrasing Regina George “stop trying to make community happen, it isn’t not going to happen.”)

Is Creative Placemaking The Poor Man’s Gentrification?

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Part of last week I was attending the Creative Placemaking Leadership Summit for the South and Appalachian region.

I am sorry to say that one of the biggest impressions I came away with is that poverty is the rule rather than the exception in this country. Perhaps it shouldn’t have come as a surprise to me. I grew up in a rural town and spent a good part of my youth consuming government cheese, rice and powdered milk. I worked in an Appalachian community that was notorious for pill mills and opioid addiction nearly 20 years ago before it was considered so much a crisis that organizations started refusing donations from pharmaceutical companies.

But these all seemed to be generally isolated instances compared to the whole of the country. More and more I am not so sure.

I spent three days last week listening to the majority of the presenters talk about the great projects they have enacted in communities where the median income for a household of four hovers between $19,000 and $32,000 a year.

One of the questions in the first session I attended was about whether placemaking was happening predominantly in rural and impoverished communities. At the time I was thinking about all the urban gentrification that has been going on so I didn’t think that was the case, but by the time I got to the end of conference, I started to wonder if anyone was using creative placemaking as a tool in affluent urban communities. More and more it seemed like Creative Placemaking is something people turn to in order to improve economically depressed communities.

I began to suspect the effort to improve in big cities it is just termed development. If there is any creative element that emerges, it is in compliance with percent for art requirements forcing projects to add artistic elements.

Most of the presenters and attendees seemed to be from small communities. There were some people from Miami and Alameda County, CA at the conference but they talked about how their projects were improving lives in impoverished neighborhoods and creating more positive relationships with the police.  No one was talking about projects on the scale of New York City’s Highline or Hudson Yards

I will confess that this is a large chunk of cynicism talking right now. So much of what is accomplished in smaller communities is definitely due to governments, developers and community advocates entering in conversations to find innovative solutions that improve the status of the entire community. Maybe bigger cities aren’t attending these conferences because they don’t feel the need to participate since they already have developers salivating to build something. As a result, I am hearing the stories of communities with fewer resources.

At the same time I listen to people talk about all small projects they bootstrapped into being viewed as a vast improvement because it added a small walking trail and pole barn pavilion. The fact that this trail is touted as something people can use to spend time with their families after a 10 day of work almost has undertones of those commercials telling us we can improve the lives of people overseas “for pennies a day.” Except that it isn’t overseas. It is kinda dispiriting.

I don’t have to tell those of you in the arts community that even when a project clearly has improved conditions, it isn’t necessarily valued. Germaine Jenkins talked about the farm she and her colleagues at Fresh Future Farm created in North Charleston, SC, transforming an empty lot into a garden with a store that charges people on a sliding scale according to their need. Her lease is up in September with no indication of whether it will be renewed.

There was a time when people were criticizing the superficial understanding of Richard Florida’s observations of the relationship between Creative Class and vibrant communities. There was a sense that you just needed to attract creative people to place and they would take care of the rest. I feel like Creative Placemaking reflects a more sophisticated understanding that a complex mix of factors from public policy, community dynamics, business and cultural resources, etc need to be in place and requires constant attention and balancing.

Yet I am starting to wonder if people see the success of creative placemaking efforts elsewhere and perceive it to be the panacea for the problems that plague their communities.

Yet, perhaps this is what is needed at this juncture– the example of success elsewhere as a model of what should be done locally. Last week Notre Dame cathedral burned down and people apparently recognized that there was a spate of recent church burning in the US that had not received the attention and support that the cathedral did and started donating toward the restoration of those US churches. The people who are undertaking these project understand that there is a lot of hard work and consensus building required. Maybe the examples of others will bring a positive result in the long run.

Don’t Forget That Failure Is An Option

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It has only been in recent years that a message of embracing and talking about our failure has been part of a public conversation among arts and cultural organizations. I am not sure how many people are including these stories in their reports to funders, but little by little people are willing to admit that not everything has gone has planned.

Still, we don’t see a lot of articles and case studies where people are analyzing where they went wrong. It was for that reason that Madhavan Pillai’s account in Arts Management Quarterly drew my attention. Pillai had experienced great success with a walking project which drew attention to the polluted ecosystem along the Cooum River near Chennai, India. Buoyed by this success, he wanted to create an arts festival along the river to inspire people to take ownership in the well-being of the river.

The project concept was well received among partners and supporters, the goals and objectives were crystal clear. A proposal was written, presentations were made, budgetary details worked out, teams were set, their roles and responsibilities were defined and agreed on. A strong network was established without leaving a single stone unturned including a focus on public relations and advertisement. With all ingredients for a very successful international festival in place, the project failed

Among the factors Pillali attributes to the failure was actually not acknowledging that the project might fail. The other was using a democratic leadership style that sought the consent of all the partners. (my emphasis)

The overemphasis on democratic leadership, which is otherwise considered to be a best practice, turned around to become disastrous…During the high-point of crisis I was consulting team members and addressing everyone’s concerns….A consent with all members could never be reached. The mode of action instead geared towards an apologetic atmosphere with self-satisfied and settling egos within the team.

Based on this experience, I think that leadership should be trained to face failure as the most powerful source for know-how and understanding. It teaches survival, renewal and reinvention of yourself and the organization you are leading, but this learning about failure should be built in education. If the control over the team and partners is not strong, the leadership is forced to accept new ideas that emerge every day.

The lack of factoring the failure left no room to fight the crisis and I was left alone with unnerving thoughts, waiting for a miracle to happen. Irrational and persistent fear of failing kept me towards pushing my limits and digging inside to explore….As the famous proverb goes “success has hundred fathers, failure is an orphan”, I was abandoned.

A lot of interesting thoughts here. In addition to the text I bolded regarding how experiencing failure makes you stronger, Pillali’s mention of being paralyzed by fear and waiting for a miracle were not unfamiliar. I have seen a good number of arts and cultural organizations where miracle seeking in the face of a paralyzing crisis has been the default mode of operation. I have felt fortunate that I was not on the inside of those organizations because I have had the unfortunate experience of being on the inside of organizations that operated in this way.

Tell A Creative You Love Them This Valentine’s Day

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As we come up on Valentine’s Day, a little reminder that there are a lot more ways to say, “I Love You,” than speaking those specific words.

A couple years ago Gavin Aung Than created a cartoon on his Zen Pencil’s site illustrating the sentiments of filmmaker Kevin Smith that, “It costs nothing to encourage an artist.”

Here is a small screenshot from the comic. I won’t spoil the ending, but according to Smith something is lost when you discourage an artist.

Ticket Reseller War Stories

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About three years ago I wrote about the problem of ticket resellers creating website names that approximate that of performance venues or using names that imply they are the central ticketing source for your city. At the time, my venue saw people who had bought tickets at a big mark up or for events that weren’t actually happening once a year or so. Now that I have moved to new position in a new city, I see it happening ALL THE TIME.

Perhaps one of the reasons this issue is coming to light regularly is that we changed our seating configuration about two years ago resulting in the removal of two rows and various individual seats. The resellers are selling people tickets to those non-existent seats so the problems is very evident very quickly. I just attended a meeting of colleagues around the state and many of them are reporting similar issues with ticket resellers.

Right around Christmas this year, we had a show cancel and in the process of issuing refunds, we had to tell a gentleman that we couldn’t process a refund to his credit card because it wasn’t the card that purchased the tickets–it was the ticket resller’s. He was irate to say the least, especially since he paid about triple the actual cost of the tickets. He demanded we call the company and tell them the show was cancelled since he felt, perhaps correctly, that they wouldn’t believe him.

Much to my surprise, after waiting on hold for quite some time, I was able to get the company to process a refund for him.

We include a warning in all our email newsletters encouraging people to only purchase from us–but that only reaches people who have already successfully purchased tickets from us, not those wishing to attend for the first time.

If you are running into this, there are a couple things you can do. First is to do an online search using various terms like “tickets venuename theater yourtown,” varying the order and removing your venue name and only using generic terms like theater, dance, music. See what sites come up and see what they are selling your tickets for.

Contacting them to tell them to stop probably won’t work, but at least you will be aware of what customers might be seeing.  I don’t know if Google is doing a better job fighting  SEO attempts by these sites, but when I ran a search before writing this post, there were far fewer reseller sites appearing as results before my venue or even on the first page than there were in December.

However, the one that did come up before us is offering tickets in rows that no longer exist to a show that sold out in October.

Something we have done is worked with our ticket vendor to disallow credit card sales from out of state ZIP codes. We are smack in the middle of a state so it isn’t a big deal. Even if you are on a border, you may be able to do this for a significant geographic region across borders. Most ticket reseller purchases we have encountered are from the West Coast or Mountain West.

Be aware though that resellers get around this by using Visa/MasterCard branded gift cards which don’t require ZIP codes.

Another thing to watch out for is people posting on your Facebook events page saying they bought tickets but can’t make the show, encouraging people to send them a direct message and they will sell them cheaply.

Generally what these people, as well as many of the reseller sites will do, is place an order with you after people have contacted them about their “extra tickets.”  I would encourage you to delete these messages when you come across them. One of the big giveaways is that the Facebook account has been created in the last couple months and the person doesn’t live anywhere near you. They probably won’t have a record of purchasing tickets from you either. They may populate their page with pictures and friends connections to add some verisimilitude, but if you look carefully there are some clues.

Today we had a guy offering tickets for an event tonight that was born in Canada, apparently lives 300 miles or so away from us in Florida and is the CEO of a company in Poland.

I am sure there are much more sophisticated techniques other groups are using on larger venues where the return on investment makes it worth it, but I figure this will provide people with a general sense of what to watch out for.

Anyone got any stories or tips they want to share?

Is Art Dishwasher Safe?

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After long correspondence (both in years and text length), I finally had an opportunity to meet with Carter Gillies over Thanksgiving weekend.  On at least one occasion I dubbed Carter “potter-philosopher,” because he has studied and practiced both disciplines.

Carter has been a big proponent of measuring the value of the arts on their own terms rather than their instrumental value to stimulate economies, raise test scores, cure cancer and bring world peace.

We spoke and debated for many hours on these ideas. However, the really challenging conversation was the one I had with myself days later. It is a conversation that millions have had and never concluded satisfactorily.

Before I left Carter’s house, he took me back to his studio and told me to pick out whatever I wanted. I grabbed a bowl that caught my eye and Carter discussed why he liked the glaze he applied to it, pointing out the subtle golden flecks that dotted different places.

A few days later he wrote me thanking me for visiting and hoping I enjoyed eating out of the bowl.

I was mortified. How could I eat out of that bowl? It was a piece of art that represented the culmination of our relationship to this point. I had it prominently displayed on a table in front of my sofa.

But then when I thought about it, I have two mugs given to me by one of the directors of the art museum back where I previously lived in Ohio. I drink out of those all the time. In fact, I am drinking out of one of them right now, totally unplanned. To leave them in the cupboard and not use them would be a small betrayal of my relationship with her, implying they were not good enough to eat out of.

I have endowed both the bowl and mugs with value derived from my relationship with the makers. My conclusions about what the appropriate treatment of each are completely opposite and pretty illogical.

I am not even sure the question here is “what is art?”

Does mundane and common use diminish an object’s identity as art while preserving it in an untouched and stationary state except to dust it impart greater identity as an object d’art?

The makers are both in my mind and heart when I see and use these objects which is part of the value for me. Does sentimentality contribute or detract to the objective value of these items?

These are questions that can be addressed forever. But this also illustrates why it is so much easier to talk about the value of art in terms of instrumentality. Instrumental measures are things people can grasp on to much easier.

The big problem, however, as Carter points out is that we never really try to introduce the conversation with policy makers about why we value the arts.  It can be really easy to talk in a passionate way about why you value the bowl on your coffee table and the mugs in your cupboard as well as the stuff hanging on your walls.

Yes, there is no facile way to empirically say the bowl is more valuable than the mug. There is a whole lot of complicated factors that contribute to record breaking auctions at Sotheby’s .

People value art and creativity in their lives for reasons that have nothing to do with what they can sell it for or enhancing their test scores.

The first step is opening your mouth to mention that the true value of a creative expression is divorced of these measures and potentially even divorced from another person’s perception of that creative expression.

Are You Persistent or Consistent In Your Pursuit of Excellence?

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Seth Godin made a post earlier this week comparing Persistence with Consistent wherein he starts with the statement “Persistence is sort of annoying.”

He goes on to talk about the way in which consistent is the desirable opposite side of the coin,

Consistent with your statements, consistent in the content you create, consistent in the way you chip away at the problem you’re seeking to solve.

Persistence can be selfish, but consistency is generous.

And the best thing is that you only have to make the choice to be consistent once. After that, it’s simply a matter of keeping your promise.

In this context,  persistence seems to be about performance of a specific action whereas consistent is policy. In this sense persistence is approaching a challenge in the same way until it is worn down to the point you can pass. Whereas consistent is more about dedication to finding a way past that obstruction.

While both approaches never falter in achieving a singular goal, the latter entertains options regarding the methods by which this can be accomplished. In fact, consistent may be better equipped to recognize that surmounting the barrier isn’t the goal but rather getting to the place beyond the barrier and therefore there may be no reason to engage with this particular barrier at all.

What actually drew my attention to Godin’s post was that last line about keeping a promise. Working in the non-profit arts sector is often such a struggle that we feel like we can only survive with dogged persistence. Perhaps what is really needed is a focus on consistency.

If our promise to the community we serve is to provide a certain experience, a persistent approach may keep you locked into executing an approach and methods which have decreasing relevance. A determination to offer a consistently valuable experience can lead you to place more importance on needs of those you intend to serve rather place importance on the methods by which you accomplish it.

Think about it this way. If you want to keep a promise to provide excellent customer service do you do the same thing today as you did five years ago? Do you use the same approach for small groups as large? Kids as for elderly? Film audiences as for Broadway musical audiences? 2500 seat theater as for 150 seat theater?

Sure you will still make bad choices, but a consistent approach to great customer service is likely better able to take the differences of time, place, environment and expectations into account than a persistent approach.

If you are like me, Emerson’s line, “a foolish consistency is the hobgoblin of little minds,” might have come to mind when you first saw the term. In that context consistency has a negative connotation. After reading and pondering Godin’s post I wondered if it might have been better said as “a foolish persistence.” Though I learn toward consistency is a better word choice.

It should also be noted, Emerson never mentions what the characteristics of wise or non-foolish consistency are. Consistency is not necessarily negative in and of itself. Persistence isn’t either, but it does have implications of a single-mindedness that can quickly become problematic.

You may have noticed I didn’t make definitive claims about persistent being one thing and consistent being another. Ultimately, of course it isn’t about what word you use as much as what practice you embody.

Some Last Thoughts On Conferences For Awhile (Probably)

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I know I have been harping a lot on conferences of late, but you know, ’tis the season!

Because I had been in the process of moving to a new job, I just caught up with my blog feed this weekend and read Barry Hessenius’ piece on effectively exploiting the conference experience for people at different stages in their careers. Which he wrote a few weeks before my first post on the topic, proving once again that he is at the forefront of arts management theory.

Don’t misread my previous posts about how to improve the conference attendance experience as disgruntled criticisms of any conferences I have attended or contributed to. I was approaching the topic in the same spirit as I approach arts attendance experiences: questioning what it is that conferences, like the arts orgs they serve, need to do in order to provide participants with a valuable experience.

Hessenius’ post is especially useful for first time attendees because their conference experience is going to be all about networking. He identifies common features of arts conferences and provides advice about how to exploit these dynamics to best effect.

For example, regarding the plenary luncheons:

I never sit at just any table, nor am I the first one to seat myself. I wait until the tables begin to fill, quickly identify a table occupied by people I might want to talk to and those I might want to get to know. Even if your seat mates are serendipitously determined, that’s ok, because often times you end up meeting someone who will make an excellent contact. Note too that keynote speakers are often inspiring and motivating, but few keynotes will offer you much practical advice that you can use, and thus the before, and during conversations with those at your table may be more valuable to you in the long run.

The one bit of advice I felt was valuable for people of any level of conference attendance experience was in regard to preparation:

One final piece of advice:  there is a lot of talking that goes on at conferences.  Learn to listen and listen well.  And please, if there are recommended reading materials and / or research available before the conference for a session you might want to attend, don’t put that off until you are on the plane.  Do your homework, if there is any, beforehand.  If you give yourself more time to think about the subject, you’ll get more out of the presentation, and you’ll be able to formulate good questions to raise.  Relax on the plane.

If there is one phrase I have heard at conferences over the last decade or so it is along those lines. People say they meant to review a text in advance or they downloaded the book planning to read it on the plane or listen to the audio content as they drove but didn’t get to it.

I understand that. For a whole lot of people attending a conference means cramming all the work you aren’t going to be around to do into the last few days before the conference. There is even less time than usual available to preview conference content.

But as Hessenius implies, you are carving out time to attend a conference to help yourself be better at your job. If you only have a precious few days in which to do that, it is worthwhile to prepare the soil in which this valuable content can thrive and grow.

New Perspectives From A Different Part of The Country

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I mentioned last week that I was in the process of moving. Today I started a new job at the Grand Opera House in Macon, GA.

I am really excited by this opportunity. The Grand is a storied theater having undergone many evolutions, and renovations  over its, depending on how you count, 134 or 104 year history.

One of the other things that really excites me is that Macon is a Knight Foundation community.  Over the years I have written about the interesting programs they have initiated and supported in their chosen communities. I am looking forward to experiencing some of this first hand.  (As you might imagine, I now need to insert a disclaimer that The Grand Opera House benefits from their support.)

I will apologize in advance that my posting schedule might be a little irregular as I tackle the challenges of my new job. Not to mention, my furniture has yet to catch up with me and blogging while sitting on my living room floor presents some challenges.

Still, I anticipate having new perspectives and insights to offer readers in the coming months.

Have You Hugged Your Grant Panelist?

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Short post today because I just returned home after serving on a grant review panel for the state arts council.

The deputy director of the council was reminiscing about the days in the not so distant past when the review process for the main grant program took three days. Even though the panelists reviewed the applications in advance, they would spend time reviewing VHS tapes, etc as a group and discussing final thoughts on the grants across those three days.

Now it is possible to review and pre-score the grants online and likewise review videos, recordings, webpages, etc online and in advance as well. The stacks of applications for each grant program are distributed between different groups so that no group of reviewers has to spend more than a day at the arts council offices deciding on final scoring.

However….

It is still a big job to serve on the panels and potential reviewers are busy.

A month ago a colleague told me she had been asked to serve on a panel for another program, but felt some trepidation about having enough time amidst all her other commitments to review the 45 proposals that had been assigned to her group.

There was a member of my panel today whose background and expertise I felt was much needed because it aligned with the non-arts field components found in five of the grant proposals. She also expressed reservations about serving again due to the time commitment required to preview the 45 proposals.

I should note the actual time we spent reviewing the grants today was about 6 hours. That is about an appropriate number of proposals to assign a group to review for a day. But it was also only possible thanks to 25-30 hours of preparation.

The moral of my little story here is to encourage everyone to volunteer to serve on your state arts council (or NEA) grant panels when asked.

Failing that, give your panel participants a hug in thanks.

Heck, definitely give your arts council staff a hug. They vet many multiples of proposals for basic qualifications and prepare them for the grant panels. Not to mention organizing and providing orientations to the panelists in the first place.

Nothing Ambiguous In This Job Description

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A job listing for a Program Manager at the Armed Services Arts Partnership came across my social media feed today. I might not have followed the link except that I was curious what type of work the Armed Services Arts Partnership did.

I thought a lot of the job description was particularly well written in terms of being clear about what the expectations would be. The duties clearly reflected the needs of this job rather than having been cut and pasted from a generic description or another organization’s job description.

What really struck me was the “This Role Probably Does Not Make Sense For You If” section. I am not normally inspired by job descriptions, but this one made me wish I had thought to write something that reflected the expectations and culture of my organization so well. (my emphasis)

-You cannot live in the DC Metro Area.

-You are uncomfortable working in a small work environment that involves less structure than a larger organization.

-You are looking for a traditional job with a 40-hour work week.

–You are applying to this job because you think our programs are cool, but you haven’t considered the amount of work that goes into developing them.

-You don’t check your emails and deliverables at least three times before sending.

-You are approaching this job viewing veterans as victims to be saved or heroes to be revered, rather than contributors to and leaders of our community.

The “This Role Probably Makes Sense For You” section is longer and more positive. I don’t want to misrepresent the tone of the listing as being negative and exclusionary. I just appreciated that they were able to state their expectations and operational philosophy so well.

Here are some of the “Makes Sense” criteria they listed. I thought they were equally well written. They are just slightly less arresting. If this sounds like the job for you, check it out a bit more:

You are passionate about art education, community arts, performing arts, veterans affairs, mental health, civic engagement, community-building, and/or social entrepreneurship.

You are energized when working in demanding, fast-paced start-up environments where you have the ability to shape the future of an organization and movement.

You are intellectually curious and excited by opportunities to develop new skills.

You view yourself as an entrepreneur, thrive in environments where you have autonomy over your work, and are capable of managing your time effectively and efficiently.

You understand that the behind the scenes work necessary to build, plan, and improve programs is just as important the actual program delivery.

You are excited by the opportunity to lead and foster the growth of a dedicated staff.

Broadway Wrote Their National Anthem And Didn’t Tell Them

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It probably isn’t news to anyone these days that popular culture can influence what people perceive to be factual information.  While there is a lot of controversy over the intentional manipulation of information these days, I thought I would offer an amusing story I found about a situation inadvertently created by a Broadway musical 30 plus years ago to provide a little relief.

It seems diplomats have found their patriotism under suspicion thanks to Rodgers and Hammerstein’s The Sound of Music.

Perhaps it is because the musical is based upon the real Von Trapp family lending some verisimilitude, but apparently a lot of people thought (and perhaps still do think) that the song “Edelweiss” is the Austrian national anthem.

According to reports of events at the Reagan White House in 1984, the Austrian ambassador mentioned he had been expected to sing a song he barely knew.

Earlier in the day, music seemed to swirl through the luncheon Secretary of State George Shultz gave for the Austrians. And Austria’s ambassador here found out that the tune “Edelweiss” is just as sacred to Americans as apple pie and motherhood.

“There are 200 million Americans who know it’s the Austrian national anthem,” U.S. Trade Representative William E. Brock III told Ambassador Thomas Klestil at the luncheon.

“And whether you like it or not,” Brock teasingly said of the Rodgers and Hammerstein tune that became known to millions through “The Sound of Music,” “it is definitely yours.”

Klestil told about going to a Texas charity function whose theme for the evening was Austria. At one point he said he was invited to join everyone in singing “a beautiful Austrian song, ‘Edelweiss.’ ”

“I didn’t know the words,” Klestil confessed. “I said, ‘It is not an Austrian song, it is a movie song written in Hollywood.’ When I said I didn’t know the words, they were all shocked and they looked at me as if I were not a patriot.”

Just then, Muffet Brock, also registering shock, interrupted to ask: “You mean it isn’t the Austrian national anthem?”

Klestil shook his head, gave what some would have sworn was a polite gulp, looked across the table at Margit Fischer, wife of the Austrian minister of science and research, and began to sing “Edelweiss, Edelweiss . . .”

“You see,” said Klestil watching Fischer’s expressionless face, “here’s the wife of an Austrian government official and she doesn’t know it either.”

I should mention that while there has been a fair bit of conversation and self-examination in the last few years about the way other cultures are depicted in classic plays and musicals, this doesn’t fall squarely in that category. In the musical, the song is represented as piece of shared culture, albeit fictitious, but not the national anthem.

There may be an obligation to debunk erroneous notions like these, if only to prevent embarrassment. However some the belief is likely to persist simply due to the appealing defiance associated with it. Just like the story about Robert Johnson selling his soul to the devil at the crossroads will likely never die.

By the way, here is the actual National Anthem of Austria

Live Streaming Broadway Performances, Nigh or Nay?

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The “Why Won’t Broadway Livestream/Broadcast” argument has been going on for awhile now but a recent article on Fast Company suggests that time may be drawing near as Netflix’s influence and reach continues to wax.

The article is better written than many that tackle the subject because it acknowledges the objections and resistance to live streaming have a rational basis.

For instance, author Christopher Zara acknowledges there is something lost when a live performance is broadcast.

Theater is special. It’s not meant to be consumed on a screen because it’s fundamentally better than anything you’ll ever see on your computer, or your TV, or even in your local multiplex.

[…]

Even at the Tony Awards, which the Broadway League coproduces every year, the season’s best work often doesn’t hold up once it’s televised. “One of our biggest challenges is having the musical numbers on screen come off as great as they do in the theater,” St. Martin says of the awards ceremony.

At the same time, better technology and recording techniques are improving the ability to depict the live experience with greater fidelity.

Zara also mentions the concerns that broadcasts will cannibalize audiences. He cites general concerns of tour producers who fear the road business will diminish. I saw a specific example of this just a week ago where the Chicago Tribune predicted Hamilton would close in Chicago within a year because three performance venues in Wisconsin would be presenting the show.

On the other hand, Zara suggests streaming might help diversify audiences for Broadway shows given that last year ” 77% of ticket buyers were white, and most had an income of over $75,000 a year.”

Another point that often comes up in stories about why more Broadway shows aren’t broadcast is the stubbornness of the unions, all of which want to be paid. The Fast Company positions Broadway League President Charlotte St. Martin against Actors’ Equity Deputy Francis Jue in an obstruction vs. fair pay view of the situation.

Actors are compensated for streaming content via upfront payment and additional profits–a model that dates back to deals used for television. “Additional work requires additional pay,” Jue says. “Our contracts on Broadway are paying us to maintain the show on Broadway, so the additional work of creating new content distributed in a new medium is additional work.”

[…]

The League negotiates contracts with 14 different labor unions, and Actors’ Equity is just one of them. Musicians, set designers, choreographers–they all want to get paid, and St. Martin says that can be cost prohibitive for streaming outlets looking to distribute Broadway content. “They’re going to have to make it more affordable,” she says.

I think one key phrase in there is the concept that streaming payment are based on the television model. It is likely that arrangement is no longer relevant or increasingly less so and will change.

Last week in a Huffington Post interview, Anthony Ramos, who originated two roles in Hamilton talked about the lengthy negotiations the cast had to go through to get a share of the earnings.

“On Broadway, we had to negotiate with our producers to share some [earnings]. That was an ongoing process, but everybody came to an agreement,” he told HuffPost. “But we didn’t … the show didn’t financially make any of us rich. It provided for us and helped open doors to create other opportunities that helped us make money. But the show itself didn’t necessarily change my life or most people’s lives in the cast [financially]. The checks we get after that long negotiation for profit share have helped us after.”

[…]
Like in any other industry, Ramos believes success in the theater world hinges on an ability to fight for what you feel you deserve.

“People don’t take into consideration that you won’t be in the show forever. You’re doing it eight times a week. You don’t get paid when you get hurt. You have to earn every single dollar,” he said.

When I heard Oskar Eustis speak a couple years ago, I seem to recall he mentioned that providing for the Hamilton actors to share in the earnings right from the development stage was a relatively new thing. I don’t doubt that both Hamilton and live streaming will have great influence on future negotiations and challenge the standard way of doing things.

I will leave you with one of the final paragraphs from Fast Company as an argument about why streaming is probably inevitable:

Consider last season’s Dear Evan Hansen, which took home the Tony for best musical. It became a monster hit with younger audiences not just because of its storyline about an awkward high schooler who becomes a social media sensation, but because teens could discover the music on YouTube, post fan-made videos, and engage with the show in a way that would not have been possible a decade ago.

 

The Coolest Art Around

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The Harbin International Ice and Snow Festival just started a couple weeks ago. Despite temperatures which hover in the -20s, they are expecting about 1.5 million visitors before the festival ends in February.

You can see pictures of the works like the one above on a number of websites. Every year, the artists try to out do the spectacle of the year before.

However, the ice doesn’t cut and cart itself out of the Songhua River. Every year, starting in December, farmers looking for some extra money during the winter get up at 3-4 am and work 12-13 hours cutting ice blocks.

Sixth Tone had this short video below  accompanying their story about the workers who have been doing this job for years, despite swearing they will never do it again.

Like people all around the world, they raise the familiar complaint about “kids today.”

Most of the ice cutters are farmers from nearby villages, ranging in age from 30 to 55. Nobody younger is willing to take up the job. “The work is too difficult,” Tang said. “[Young people] can’t deal with the hardship. They don’t need to do this to make money.”

 

I am sure most haven’t forgotten, but just another reminder that art doesn’t just happen. The creative expression we see is just the final stage of a lot of hard work and sweat (well, if it were warm enough to sweat.)

New Year’s Resolution Moment of Zen

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For those of you looking to make resolutions in the new year, (or just appreciate good illustrations of concepts), I offer Edgar Allan Poe’s thoughts on Procrastination as illustrated on Zen Pencils.

Along the same lines are sentiments expressed by Won Hyo, an influential Buddhist thinker from Korea.

“As evening draws near, you regret that you did not practice early in the morning. The worldly pleasure which you enjoy now becomes suffering in the future. Why then are you attached to this pleasure? One moment of practice becomes lasting pleasure. Why then do you not practice?”
– Won Hyo

While he was likely speaking directly about practices like meditation, he probably recognized it can be applied to any activity in life from artistic practice to learning a new skill to exercising patience with children.

I don’t usually put a lot of stock in the worldwide inventory of words of wisdom, aphorisms, and pity sayings but this one has stuck with me for nearly 15 years. Perhaps it is because it only requires the investment of a moment.

Certainly I am going to invest more than a moment of effort in something that will provide future benefit. There is something in the psychology involved with only needing to give up a moment of current pleasure that isn’t present in Lao Tzu aphorism, “A journey of 1,000 li begins with the first step,” even though the underlying sentiment is the same.

Who likes to be faced with a 1,000 li journey? How about 360 miles? That is what 1,000 li measures out to be. Just shows how much perception factors into our decisions. That is actually the basis of Won Hyo’s enlightenment experience.

Supposedly he and a friend took shelter in an earthen structure during a rain storm one night. Once he was safe inside, he found a bowl full of refreshing water which he drained. It wasn’t until the next morning that they discovered they took shelter in a crypt and Won Hyo drank brackish water from a human skull. Nothing changed in the facts of the situation from night to day, but his perception of reality impacted his acceptance and enjoyment of the experience.

More to consider than I originally intended to lay on you my faithful readers, but there you are.

Best wishes for a happy, prosperous and thoughtful New Year.

If They Can Be A Successful Non-Profit, Why Can’t You?

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If you feel like you don’t have a clue how to run a successful non-profit and are just winging it, you probably know that you are in good company.

If you are wishing there was a book someone could give you for Christmas that explained the process to you, according to a recent piece on The Conversation, such a book doesn’t exist because no one really knows the answer.

The reason why it doesn’t exist is due to the way the successes of non-profits are studied. The author of the piece, Fredrik O. Andersson, basically blames human nature and biases for this.

When people want to know what works, they tend to focus on the successes which means they learn very little about what contributes to failures. This is known as selection bias, the most famous example being Abraham Wald’s counter intuitive suggestion to armor the parts of WWII bombers without bullet holes since presumably that is where the planes that did not return got hit.

Or as Andersson writes:

Imagine that researchers want to investigate and isolate the factors that make gamblers successful. If they study only the gamblers who win all the time, they would reach the obviously false conclusion that gambling is always profitable

Carter Gillies who frequently comments on the blog has often brought up selection bias as a problem in the mindset and approach to non-profit problems. Now here I am writing about it, validating the point he has long held. I hate it when he is right so often and identified these issues so far in advance.

Except, Carter would point out this is an example of selection bias and one of the other problems Andersson identifies- flawed memory. I am only focusing on those times Carter was right and only remembering those times because I have later come across someone else reinforcing his view.

Andersson notes that any research performed directly on non-profits only provides a snapshot view of what is making them successful (or not) at this moment of time and doesn’t really provide insight into the process leading to that success. The researchers are left to ask the non-profit board and staff  to relate what factors lead to their current state. The problem is, their memories of how things evolved is often very flawed.

This is a huge issue because everyone from founders to donors and other funders are likely to look at successful examples and determine that is the path to success that should be followed either by themselves or those they fund.

Andersson writes about working with non-profit entrepreneurs where he asked them a series of questions and then followed up 6-14 months later and asked them to recall their answers. (my emphasis)

I asked participants in the workshop about three things: why they wanted to start a new nonprofit, where they anticipated getting funding and how likely they believed it would be that they might actually launch a new organization.

[…]

Three out of 10 recalled having a different reason for wanting to start a new nonprofit than they asserted in the first survey. And both of those reasons, of course, could not be accurate.

Nearly half incorrectly recalled the source of funding they had anticipated. The expected chances of a successful launch also differed. The people who did launch a new nonprofit were somewhat more likely to say they had anticipated this success during their second interview. The people who failed to get a new nonprofit up and running were nearly 20 percent less likely to say they expected to succeed during their later interview.

[…]

Since stories are malleable, the best way to reduce the risk of hindsight bias is to observe startups from the very beginning and follow them over time.

Some people forget, others get the details mixed up and others ascribe a rationale they didn’t have in mind at the time when they’re asked about events that have already transpired.

While his sample size is admittedly small, I suspect that this general trend would be observable with larger numbers. I have written about this general issue before with artists mis-remembering the amount of work that went into their first success and attributing a big break to luck rather than effort.

Thanks For The All Creativity

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I am going use the assumption that everyone is focused on traveling for Thanksgiving and not on reading blog posts as a license to be admittedly a little lazy here and not dwell heavily on arts and cultural administration related topics today.

Over on ArtsHacker, we posted about what we were thankful for as arts administrators.  If you have been reading this blog for any length of time, you won’t be surprised to read I appreciate the efforts people and organizations are making in advocating for the cultivation of an individual’s capacity for creativity.

More importantly, they are getting out there and providing people with hands on opportunities to help them recognize that capacity.

Hope everyone has a great time with family and friends this holiday season and travel safely.

It was with some sympathy that I read today that traffic will be awful in cities that are usually great to commute in whereas places with awful traffic jams will hardly notice it has gotten worse. Be safe out there.

In a list of the 25 U.S. metros that draw the most Thanksgiving travelers, Cleveland, Ohio, turns out to have the highest spike in pre-holiday traffic—probably because on a normal day it’s generally one of the world’s less stressful cities in which to drive.

Turkey-destined slogs through towns more generally besieged by traffic—Seattle, Dallas, and San Francisco, for example—will be still be arduous, yes, but not as shockingly so. Small comfort, I know.

Forging Your Our Purpose(s)

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There was a piece in Harvard Business Review that made me realize we need to place “finding one’s purpose in life” in the same category as concepts about finding true love and instant success being experienced by special geniuses. It makes for great movie plots, but the reality is that all these things are nearly always the result of unacknowledged hard work and dedication.

The title of John Coleman’s piece, “You Don’t Find Your Purpose — You Build It” sums it up as all good titles do.

It isn’t just movies, but inspirational books/speakers and societal expectations like declaring your college major at 18 years old which reinforce this idea that we need to have a purpose to drive us through life.

In the article, Coleman expounds on the following misconceptions we have about life’s purpose.

Misconception #1: Purpose is only a thing you find.
Misconception #2: Purpose is a single thing.
Misconception #3: Purpose is stable over time.

The article is short so I will let you read the details on each if you would like to know more.

One brief passage relates back to what I have been writing about recently in regard to the idea that creativity is a personal choice and shaped by society:

In achieving professional purpose, most of us have to focus as much on making our work meaningful as in taking meaning from it. Put differently, purpose is a thing you build, not a thing you find. Almost any work can possess remarkable purpose.

Just as the individual decides whether something is a creative exercise and societal pressure often shapes that, so too can an individual determine whether what they are doing has purpose and societal pressure likewise can shape that.

I probably don’t have to point out that while these are similar dynamics, they aren’t necessarily closely related. There are plenty of creative pursuits that individuals and society don’t find to be worthwhile and plenty of things deemed to be worthy purposes that are not considered to be particularly creative.

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