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Do Factors Underlying Desire To Work From Home Herald An Increase In Creativity?

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Back in 2009 I wrote about a TED talk Dan Pink did on motivation. In particular, he discussed how monetary rewards was successful at motivating people in mechanical tasks, but when it came to problem solving and creative solutions, in many cases the greater the reward, the longer it took people to solve a problem.

At the time I wrote:

This may explain why arts people are able to create in the absence of monetary reward.

I wouldn’t let this get around lest people insist that paying you more may rob you of your creativity.

[…]
Pink says the new operating model should be based on:

“Autonomy- Urge to Direct Our Own Lives
Mastery- Desire to get better and better at something that matters, and
Purpose- The Yearning to do what we do in the service of something larger than ourselves.”

It seems like these concepts are beginning to increasingly manifest themselves as people start to consider work from home as an option and seek to embrace greater degrees of autonomy, mastery and purpose in their lives.

Quit Your Job, But Don’t Quit The Arts

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Perusing my archives, I came across a post about something Adam Thurman of The Mission Paradox blog wrote regarding the poor work environment in the arts. While people, including myself, were talking about this issue long before Adam wrote his piece, it is kinda depressing to think that it really took the upheaval of a pandemic for the arts and culture industry to listen and respond seriously to the insistence that things must change.

The link to Thurman’s blog is no longer active, but it was mirrored on the Americans for the Arts site .

At the time I wrote it, I only quoted his third point:

3. Don’t let them use your passion against you. Consider this:

Imagine you were a lawyer. What if I told you that there were some law firms (not all, but absolutely some) that didn’t get a damn about their employees? What if I told you that some firms were designed to bring in people and get as much out of them as possible before they burned out?

Would you believe me?

Of course you would. Hell, because it’s the legal profession you would expect such behavior.

Here’s da rub:

Some arts organizations are the exact same way. Just because the end product is art and not a legal brief doesn’t mean the place automatically values their employees. Just because the place is a non-profit doesn’t automatically make it a nice place to work.

But I also wanted to excerpt from a couple other of his points:

1. It doesn’t have to be like that. I know you’ve probably convinced yourself that all the garbage you deal with is just the cost of being in the field.

It isn’t. If the group you work for is being run poorly it is because people are ACTIVELY making choices that allow that to happen. It isn’t just a matter of circumstance. It’s an outcome of choice…

2. You are not the savior.

You’re smart. You see the problems in the organization. You care. You want to play a part in fixing them.

Good.

But not everything wants to be fixed. Some organizations have been run so poorly, for so long that they really can’t fathom another way. Don’t make it your responsibility to save them for the path they have chosen….

Perhaps most importantly since people are seriously considering getting out of arts and culture altogether, and it is wise to make that a subject of serious thought:

5. But don’t quit the arts. Quit your job, that’s fine. Just don’t do it without a plan (use that Year in Step 4 to develop it)

If you can’t find a job as an arts administrator in a great organization . . . maybe you get out the field for a while. That’s ok. You can come back.

But the arts need you. They need your skill, your experience, your energy. So maybe you join a Board of an organization, maybe you volunteer. Maybe you start your own organization.

[…]

This thing you love, the arts . . . it is your world too. It’s your world just as much as it belongs to any poet, any dancer, any actor.

It’s vital you remember that because along your path you will be confronted by those who alternate between seeing you as completely irrelevant to the artistic process on one hand and the great oppressor of artistic ambitions on the other.

That’s garbage.

You belong. Find your place. Use your skills. Help get great art into the world. It can’t happen without you.

Have Things Changed Since 2008?

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I am going to be traveling and preparing to take up a new position so I am dipping back into the archives to help provide some content while I am busy elsewhere.  One of the first entries I came across in my review of old posts seemed to be well-suited for re-examination. Back in 2009 Andrew Taylor made a post about survey work his students had done at the 2008 National Performing Arts Convention (NPAC) in Denver. Happily the links to his original post and survey results I included in my post reflecting on the survey results still work if you want to see them.

The conference was a meeting by members of different arts disciplines, including service organizations like Theatre Communications Group, Opera America, Chorus America, Dance/USA and League of American Orchestras. One of the observations made in the surveying was the different cultures of each discipline. I wonder if people feel things have changed since 2008/2009 or if this still generally describes things:

The dress and demeanor of the different service organization membership was a continual point of discussion in our evening debriefing sessions, and were often heard used as shorthand by one discipline to describe another (“take time to talk to the suits,” said one theater leader to a TCG convening, when referring to symphony professionals). Some of the difference was in rites and rituals: from the morning sing-alongs of Chorus America to the jackets and ties of League members, to the frequent and genuine hugs among Dance/USA members, to the casual and collegial atmosphere of TCG sessions.

Other differences, which manifested in more subtle ways, shed light on the deep underlying assumptions and values held by the respective disciplines. The team noticed, for example, that the word “professional” was perceived in a variety of ways in mixed-discipline caucus sessions. For many participants, “professional” staff and leadership was an indicator of high-quality arts organizations, and an obvious goal for any arts institutions. Several members of Chorus America, however, bristled at the presumption that professional staff was a metric of artistic quality, as they held deep pride in their organizations, which were run by volunteers.

Other topics I covered in my post had to do with degree of trust between arts administrators, community engagement practices, government relations, knowledge sharing throughout disciplines, as well as lack of sleep and succession planning.

While the status quo feels like it has remained in place on all these fronts, the one area covered in the survey which seems like it is finally being addressed seriously these last few years is diversity. Some of the summarized responses are a little cringe-worthy.

“Diversity was the most polarizing priority in the AmericaSpeaks process, and the issue for which there is the most disconnect in language and priorities….Some flatly stated that they did not think diversity was a priority, and others noted that people in their organizations may claim to support diversity, but don’t really mean it. Many noted ambiguity in defining diversity: that diversity “means different things to different people—there is no common agenda for inclusion.”

This was revealed in the stark differences in responses ranging from the claim that minority arts groups don’t have to make any efforts at white inclusion (“Why is it that primarily Caucasian-based groups look to ‘diversify’ their audiences while minority-based groups do not?”), to people who thought diversity meant “Getting minorities to see the importance of what we do.” Still others rejected the audience development perspective and saw the need for more systemic change. Said one respondent, “most of our organizations are not ready—we want to talk about it, but we are not prepared to become ‘diverse’ and accept the changes that may follow.” Some acknowledged that there were challenges in terms of comfort zones. Some noted that tying funding to diversity or pursuing diversity and losing money on such efforts might be counterproductive…

Respondents were more concerned with what they saw as others’ failure to address or understand diversity than with their own ability to effectively address the issue. As such, many did not envision opportunities for progress although they agreed that progress is needed.”

Here is the original survey report if you want to take a deeper dive.

Pursuit of Low Overhead Ratio Is Starving Cultural Org Of Success

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For a long time now pursuit of a low overhead ratio has been viewed as a benchmark of good governance in the non-profit sector. There have been arguments against that view, but the perception doggedly persists. Recent research specifically focused on arts and cultural non-profits indicates that these organizations actually need to be spending between 30-35% of their budget on overhead in order to be successful.

I wrote a post for ArtsHacker on the topic recently highlighting this:

As we explained in the academic journal Nonprofit and Voluntary Sector Quarterly, we found that when arts nonprofits devoted 35% of their budget to overhead, they fared best in terms of attendance.

Attendance declined, by contrast, for organizations that spent extremely low and high amounts of their budget on overhead. Groups that spent far too little saw their attendance decline by 9%. Attendance for arts groups that spent way too much on overhead fell by 30%.

While there spending too much is definitely detrimental to attendance, a sizeable portion of non-profit cultural organizations are expending far below what is beneficial.

Hop over to the Arts Hacker post to get more detail about why pursuit of a low overhead ratio sends cultural organizations into a downward spiral as well as why the researchers insist there shouldn’t be a one-size-fits-all rule of thumb about expense ratios.

You Probably Need To Be Spending More On Overhead

When You Realize Pandemic Stole Theatre, But Not Your Identity

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Last month I mentioned NPR was doing a series on theatre in the US. In fact, there is an installment in that series airing today. However, today I wanted to point out a entry in the series from early October which talks about the steps some theatres have taken to create better work environments.

In this particular episode they focus on the changes Baltimore Center Stage implemented, including the elimination of 10 out of 12 work days. I could have sworn I wrote about earlier, but can’t find that entry to it seems doubly important to draw attention to it.

…Center Stage joined a handful of other theaters pledging to do away with a practice known as “10 out of 12s.” It’s a shorthand for the hours theater workers put in. It refers to a rule where actors can’t work more than 10 hours in a 12 hour day. But once the actors are done, the crew has to go over notes and problem-solve things that didn’t work. So days for backstage workers can stretch into 14 hours, 16 hours, if not more. And those last hours always seem to take the most time.

[…]

Center Stage moved to an eight out of 10 workday, drawing praise from Lindsay Jones, a composer and sound designer for theater and film based in New York City and a member of the group No More 10 out of 12s.

[…]

From Jones’ perspective, theater as an industry has a tendency to work on autopilot and avoid any self-reflection. Jones says that when a place like Center Stage makes a move like that, it makes a broader difference.

“Their taking a stand, I believe, really did encourage others to stop and think about what they had been doing in their practices and could they make those changes,” he said.

The piece mentions other steps Center Stage has taken, including increasing compensation for staff which lead them to eliminate their internship program. Even though they had offered stipends and intern housing, they felt the arrangement was still exploitative.

But perhaps the most food for thought about what a work environment might look like in the future came near the opening of the piece which mentioned that theatre people often wrap so much of their identity around their passion for their chosen art. But that after having that taken away from them by the pandemic for a year or more:

“A lot of people realized that their identity didn’t disappear when they left theater for a year,” said Rachael Erichsen, props manager at Center Stage. “And once you realize that, then you do start to weigh those options — are the long hours, is the stress worth it for me?”

Actual Recognition That Return To Office Shouldn’t Be Return To Usual

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Yesterday Daniel Pink made the following Twitter post about OKRs – Objectives & Key Results (because apparently KPIs – Key Performance Indicators, needed to be replaced with another equally meaningless acronym?) and he suggested some NO-KRs which have plagued work culture to jettison.

Pink provided a link to a website summarizing the Charter Workplace Summit. This was the first time I have seen signs corporate employer making constructive attempts to revise the office work environment and move beyond threats or cheap perk ploys to get people to return to the office.

Some of the things that caught my attention:

Workers should be re-onboarded. “We’ve been spending all this energy on onboarding new employees in a unique and special way,” said Daisy Auger-Domínguez, chief people officer at Vice Media Group and author of Inclusion Revolution. “We need to do the same thing for our current employees.” She sees that as a way to remind colleagues why it’s important to come to the office.

Talk about what’s not working. “We owe it to our people to get really specific about where we’re growing, where we’re shrinking, where we think we have the most risk,” said Francine Katsoudas, Cisco’s chief people, policy, and purpose officer. “In doing so, we give our people a lot more power as well.” Providing transparency about a business’s challenges is also a way to enlist colleagues in navigating an economic downturn, said Kieran Luke, chief operating officer at Lunchbox. “We want everyone to see and understand, empathize, and take a sense of ownership.”

Audit your attention. “The scarcest resource that we have is not money and it is not time. It is attention,” said Didier Elzinga, CEO of Culture Amp. Organizations need to assess what they’re asking their leaders, managers, and individual employees to focus attention on amid numerous priorities. “We can actually sit down and look at it and give ourselves almost a budget,” he advised. “How are we going to prioritize the things we need [a company’s staff] to focus on?”

I particularly liked the idea of re-onboarding, especially if people have been working from home for any length of time because the shift back to the office is pretty much going to be akin to starting a new job in a new place mentally, emotionally, physically and relationship wise. In addition, the time and attention paid to new hires makes you feel special. I am sure a lot of us have resented seeing special offers advertised for new subscribers to a service, but no benefit given for 10 years of loyalty. I have recently seen people complain online about being denied the $2/hr bump in salary being advertised for new hires when they obviously had more experience and wouldn’t require a learning curve. It makes people feel their loyalty is taken for granted.

I also liked the concept that these days attention is a scarcer resource than time and money and that there needs to be clear communication across the organization about what priorities should receive the most attention.  We have all seen the posters wearily asking which of the 10 top priorities is actually the super-secret extra top priority the boss want you to focus on first.

What I was really surprised to see included in the list was the recognition that workplaces being a social environment, there is opportunity for tension. There seemed to be an acknowledgement not only that this may present a problem for people returning from a work from home setting, but that perhaps more could have been done to train people for that reality over the last few decades:

Practice real-life scenarios such as uncomfortable conversations. “We often give people an opportunity to expand their role and become managers without actually giving them the experiences that they need to practice the craft,” said Edith Cooper, co-founder of Medley. One way to do that is to create spaces, such as group coaching environments, where they can practice having difficult conversations without being judged or dismissed.

and

Physical offices are a place for conflict. “Conflict, disagreement, the brainstorm, the row, the ‘I’m sorry, we’re not on the same page here’” are important to spend time together with colleagues for, said Julia Hobsbawm, author of The Nowhere Office. In-person work—whether it’s in an office, coffee shop, or other location—is also important for training, mentoring, and social connections between people. “To hang out, to learn, or to argue,” is what in-person work time should be for, concludes Hobsbawm.

 

Pittsburgh Likes Us, But Europe Loves Us

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Jeremy Reynolds recently wrote a great piece about the Pittsburgh Symphony Orchestra’s (PSO) European tour. The article isn’t so much about what happened during the tour as it is about why orchestras tour. The insight it provides about the way orchestra operate is pretty fascinating.

People interviewed for the article admit that PSO’s touring activities don’t really benefit Pittsburgh in terms of tourism or increased business opportunities and corporations are increasingly less willing to support the orchestra’s tours.

However, European tours are apparently a great recruitment and retention tool for the orchestra. There was concern that music director and conductor Manfred Honeck might be lured away by the Chicago Symphony Orchestra which has a bigger budget and salary base, but he surprised everyone by renewing his contract with Pittsburgh–with the understanding they would continue touring.

Similarly, the role of concertmaster went unfilled for years until last Spring when David McCarroll assumed the position and part of the appeal for him was the adulation PSO received while on tour.

He said the opportunity to tour in Europe — and to be welcomed with such fervor — is something that defines a top caliber orchestra.

“I know these audiences,” he said. “The reaction to the symphony is not typical. This is not usual, it’s not normal.”

Who wouldn’t want a job where they got that kind of acclaim? Even if you have to leave your hometown to actually get it.

“We’re famous everywhere else except Pittsburgh,” said Bill Caballero, the orchestra’s principal French horn player. “We go to these places and they go crazy for us.”

Though touring can sometimes be something of a double-edged sword when it comes to recruitment. Apparently, when the Oslo Philharmonic visited Pittsburgh, PSO took the opportunity to wine and dine the music director and ultimately lured him away from Oslo.

Where you tour in Europe also apparently matters:

“Tours were this big benchmark that orchestras differentiated themselves with, right along with their base and how long their season is,” said Drew McManus, a Chicago-based orchestra consultant.

“If they went on tour, did they go to Europe? And if they went to Europe, do you mean Spain or do you mean Germany? It’s all a kind of caste system.”

There is quite a bit more detail about the tour in the article, including some nice multimedia components, so take a look and learn a little bit more about the nuances involved with orchestra touring.

Interviewing Post Covid: How Do You Want To Do It?

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Last week Barry Hessenius sent me a link to a Buzzfeed article listing answers to job interview questions, suggesting it might make a good blog post. This suggestion was well-timed because Drew McManus had also posed a question on LinkedIn about whether cover letters were useful any more, spurring a spirited conversation among arts professionals on that topic.

Between the two, there is a lot to think about in terms of how we interview, both as employers and potential candidates.  For example, in the LinkedIn discussion, Tyler Rand mentioned his company inviting people to introduce themselves by choosing from a number of formats including letters, email, personal statements, videos and showing their suitability for the position through either resumes, work samples, links to websites or LinkedIn profiles.

The Buzzfeed piece claims the list contains clever answers to tough job questions. While there are some suggestions like describing yourself in the context of your Hogwarts house and how to navigate the dreaded “what are your weaknesses” and uncomfortable salary questions, many of the tips mentioned are smart responses to typical interview questions rather than a matter of clever maneuvering.

For example asking

“What’s the biggest pain point in the company/office/on your team, and what could I do to address it if I started tomorrow?”

Can be useful in uncovering issues about the work environment that hadn’t come out during the interview, possibly revealing an organizational culture that doesn’t suit you.

Similarly,

“When they ask if you have any questions, ask what current/past employees in this role find the most rewarding and challenging about the position. If there are red flags, you’ll get them here. It’s basically asking the interviewer what the job’s strengths and weaknesses are but more effective.”

I have been asked a number of times what my plan for my first 90 days on the job will be, but it never occurred to me to turn it around and ask the obvious:

‘What are your 30/60/90 day goals for the role?’

I have asked what the goals for the new person might be and how my skillset might be applicable toward fulfilling them, but the X days horizon can give you a sense of top priorities and allow you to judge whether they are realistically attainable in that time period.

Anyone have any additional thoughts on obvious, but seldom asked questions or processes they feel are antiquated?  Are there ways you would rather interview, both as an employer or candidate, but feel stuck in a framework of expectations?  I suspect there are questions some candidates would love to ask but there is a fear of appearing too presumptuous to the prospective employer.

If Only These Problems Were Myths Of A Past Age

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If you have read Ve Le’s Non-Profit AF blog, you know that he often frames serious topics with a bit of humor, often extolling vegan cuisine and his obsession with the Oxford comma. Frequently though, he will go into full entertainment mode riffing on a theme and applying it to the non-profit world.

A couple weeks ago, he wrote a post recasting Greek myths as if they occurred in world run as a non-profit. With a hurricane recently piling on to the problems which have faced Puerto Rico over the last few years and another heading toward Florida, non-profits are going to be mobilizing to help affected communities recover. It seemed like a good time to point to humorous content before groups had to seriously dive in.

Le addresses a number of stories, but here are some of my favorites. In his retelling of the Trojan horse, the horse doesn’t contain soldiers who spread out to slay the city’s defenders:

The following days, they joined the boards of directors of several organizations in the city. They never read board packets, always stopped much more knowledgeable staff from taking bold actions, caused missed quorum, insisted on golf tournaments, and gradually ruined morale. And that was how the city of Troy fell.

In Le’s retelling of the story of Echo who had been cursed by Hera to repeat only what other people say:

One day, Echo met Narcissus and fell in love with him. “I should start a nonprofit,” he said to her. She repeated, “start a nonprofit.” He ran off and founded a nonprofit that gave used togas to poor people abroad, and Echo was heartbroken. But joke’s on Hera, because eventually, Echo became a nonprofit consultant who mainly repeated what the staff says, and boards thought she was so smart and she got paid a ton of money.

My favorite story was Le’s version of Hercules’ 12 Labors:

Those were: Plan a silent auction, diversify a board, give someone feedback, get everyone to track their expense receipts, conduct a 360 assessment without someone getting hurt, endure an icebreaker that involves making random mouth sounds, fire someone who is really nice but sucks at their job, call out a major donor for being a jerk, translate a budget into a funder’s own budget format, get more than ten likes on a social media post about an upcoming event, get a several people’s schedules to align for a meeting, and save enough for retirement.

There are about six-seven stories in all and Le has promised a part two which hasn’t surfaced yet. What I appreciate about Vu Le’s writing style is that the problems he addresses are obviously sources of frustration and anxiety for folks in the non-profit sector, but he skewers them so satirically you can feel a slight sense of relief at having an ally by your side that understands.

Org Culture More Important Than Artistic Reputation

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A couple weeks ago Aubrey Bergauer hosted a LinkedIn conversation with Karen Freeman from Advisory Board for the Arts (ABA) to discuss what mattered most to arts professionals as they sought jobs in the arts. Freeman discussed a survey ABA conducted where they asked people to prioritize between different situations in order to drill down to what really mattered. An example Freeman gives is would you rather have great pay, but so-so benefits or a lower pay rate but with better benefits.

Among the criteria people had to prioritize were things like artistic reputation, work from home, diversity, equity, and inclusion (DEI), shared governance, professional development, etc., They had over 1500 respondents from organizations around the world, though with a slightly larger representation by U.S. based groups.

Freeman shared four findings among the many that she found most interesting. The first one revealed that respondents felt their current organization had medium healthcare benefits, good management, good job security, middle of the road flexibility with work hours, fairly good progress in diversity and equity and selective transparency. Freeman notes that a majority of respondents felt their organizations operated at the highest level of artistic quality which she attributes akin to a Lake Woebegone view that everyone is above average.

The second finding is perhaps the most interesting one because it provides insight into what arts organizations can do to retain employees (~13:30 in the video). In terms of what people valued most, Inclusive Culture was valued most and Other Office, which encompassed office space and technology fell at the lowest end of the range. Inclusive culture encompasses transparency, accountability, inclusive decision-making along with diversity, inclusion and equity.

Second most important was flexibility which includes flexible hours and work from home. Next is advancement, including opportunity to advance and supervise. Next is Manager which involves good manager, professional development and internal recognition. Health care and leave came next. Second to last was artistic reputation and community import.

This raises some interesting questions. There are already surveys that indicate trumpeting artistic excellence, while important, isn’t a top draw for audiences. Now we see it is almost at the bottom in terms of what organizational staff value. So perhaps it is time to examine the amount of emphasis being placed upon it.

I should note though that it isn’t clear how many of the respondents were creators and performers. Those groups may rate artistic reputation much higher than administrative staff.

Skipping to the fourth slide (~19:25) provides a little insight. When broken down by job role, people in the C-suite (aka highest paid person’s opinion) care most about artistic reputation (even more than artistic department) along with job accountability, manager quality and transparency. C-suite place least emphasis on job schedule flexibility, work from home and DEI.

When broken down by generation (~16:40), the starkest differences were that artistic reputation was most important to baby boomers and DEI was most important to Gen Z respondents.

Freeman also mentioned that they ran some simulations to make up for some potential flaws inherent to the surveying methodology they used to get the above results. In those simulations, when choosing between higher pay or artistic reputation, 54% of people would take the job with higher pay at a place with no reputation for artistic quality.

A second simulation they ran provided the choice between a place that had high pay, but hierarchical decision making, low transparency and accountability, and performative DEI against an organization with better culture on all these dimensions, but lower pay. In that case, 63% of people would take a job with the better work culture at the expense of better pay.

This was some new data for me insofar as what I thought were the start of trends are far more deeply held values than I anticipated. If you are similarly surprised, take a look at the video.

Strippers Ask Actors Equity’s Help Securing Safe Work Environment

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A couple weeks ago I caught an NPR story about a group of strippers at a bar in LA who were working to unionize under the auspices of Actors’ Equity Association.  The dancers had been dismissed and locked out after complaining and petitioning the bar’s ownership to improve working conditions, both in terms of the physical performance environment and protection from aggressive clients. After months of striking outside the bar’s parking lot, the dancers filed to join Actors’ Equity.

One of the reasons why this story grabbed my attention was that I made a post in 2021 about how Actors’ Equity had decided to significantly lower the barriers to union membership. The union essentially provided automatic membership to members of sister unions like SAG-AFTRA, AGMA and AGVA as well as anyone who was enrolled in the union candidate program. The candidate program, which required accumulating points for performing in specific types of roles in venues operating under a union classification, was scrapped in favor of the new Open Access program which just requires that you have worked professionally as an actor or stage manager in the United States.

In reviewing the program, I noticed Open Access membership is only available until May 2023 so we will have to see how membership is handled after that. However, I initially viewed the union’s willingness to go to bat for these dancers as an extension of the Open Access program. They didn’t nudge the performers toward other unions like AVGA which represents variety/cabaret performers or SEIU which the NPR story says another group of strippers joined about 25 years ago.  I similarly wondered why the dancers approached Equity rather than another union. Was it due to the union’s presence in small performance venues in LA or perhaps Open Access has made the union appear more welcoming.

It will be interesting to see how the efforts of the dancers to unionize ends up. Likewise, I will try to keep an eye for more news on the Open Access program to see if it continues/evolves after May 2023 and if the effort achieves the diversity, equity and inclusion goals Actors’ Equity intends.

I should mention, the NPR story doesn’t just report on the strike but includes four discrete profiles of the dancers for additional perspective.

NPR Series May Help Expand Conversation About Theatre in US

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Keep your radio tuned and your ears open to your local NPR station for the next month or so, especially if you are a theatre professional. The network is doing a series over the next five weeks about the 75th anniversary of the regional theatre movement. In a piece that aired this morning, they provide a little bit of a preview of the topics they are going to hit on from the impact of Covid, to economic concerns, regional theatres as a feeder to Broadway and diversity, equity and inclusion efforts.

The short piece mentions many of the conversations and activities which have unfolded over the last few years, from the mass resignations at Victory Gardens Theatre; the “We See You White American Theater” statement; the viability of subscription model and questions about the utility of the non-profit governance structure:

Theaters also started rethinking subscription plans that prioritize well-off people who can purchase a season’s worth of prime seats in advance, while leaving everyone else scrambling for leftovers. And they began reconsidering the current, frustrating governance model at most non-profits, where theater artists must answer to a volunteer board of directors, often with little theater expertise, which has all of the authority and none of the accountability.

It may be useful to have these topics discussed by an outlet outside of the usual theatre channels. Being able to point to NPR stories may end up being like the consultant effect where an outside “expert” repeats everything internal staff has been saying resulting in decisions to mobilize to achieve important goals.

Most board members and patrons don’t read American Theatre and related information sources, but many do listen to NPR and find it a credible information source. The NPR series can provide an entree for conversation or simply raise awareness among the greater community involved with arts and cultural entities around the country.

Welcoming and Belonging For All

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Last week I received an email from Arts Midwest noting that September 9-18 is Welcoming Week, an international effort to provide a welcoming experience at all levels. This includes government and social policy and action to make communities more welcoming to organizational efforts to provide a sense of belonging in workplaces and other social interactions.

The concept of creating more metaphorical doors through which people can engage with arts and cultural organizations is a frequent topic here so I wanted to call attention to the effort and some of the resources that are available. In addition to the Welcoming America website, Arts Midwest created a page of resources focuses on how arts organizations can create that sense of belonging for employees and community members with whom they interact.

Arts Midwest is also hosting a webinar on Wednesday, September 14 4 pm EDT/3 pm CDT/1 pm PDT on the topic with a focus on “how arts can transform, deepen, and enrich immigrant inclusion work. ”   Sign up if you would like to learn more.

 

“We Have A Culture of Paying Artists”

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Always happy to draw attention to the good work of arts organizations, I was pleased to get a comment on yesterday’s post about creating contests and engagement events which expect artists to work on spec.

In her comment, Eva Buttacavoli, Executive Director of The Contemporary Dayton in Ohio writes about her organization’s efforts to create the expectation that artists should be paid for their work.

In EVERYTHING we do, we have and will continue to, pay artists for their work. We actually also pay for all RFP finalists’ specs – and, as the city’s art center, we use requests for art (for festivals, lobbies, walls in blighted areas), to teach community leaders (and the folks who ultimately write the checks) that we have a culture of and expectation to pay artists – and we actually will not help promote or support any project that does not. Our artists have learned to champion themselves and their work – and have passed that expectation along to most projects for which they are invited.

She includes a link to a recent effort where artists designs were used on vinyl wraps placed on electric boxes around downtown which seems like a fun idea for other communities to pick up on – https://www.downtowndayton.org/artwraps/

Design Ain’t Free

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Last week Hyperallergic ran a piece asking why the New York Department of Sanitation (DSNY) with a budget of $1.9 billion was asking artists to submit proposals to decorate their trucks for free.

While the artists will supposedly retain all rights to their work,

…artists will receive no compensation, and that they will grant both DSNY and partner organization the Sanitation Foundation the “royalty-free, non-exclusive right to use and/or reproduce the designs for non-commercial and/or educational purposes.”

Artists will have three, seven hour work days to execute their design on a truck at the end of September.

NYC based artists, who face the city’s high cost of living are concerned about the lack of compensation in return for helping DSNY realize their goals.

A few weeks earlier I saw a similar conversation occur in response to a call by an arts advocacy group for submissions of images to be used in a national ad campaign. The winning designer would be compensated for their work. The issue was that artists were being asked to design for a major project on spec without any compensation.

If a designer is doing a logo for a local company, there is a significant amount of work they invest in research, multiple design iterations, etc,. If they are working on spec, that is a lot of time and energy invested that could be spent on other projects with guaranteed payment. For something that would be used nationally in a promotional/awareness campaign, they would likely invest that multiples more effort into research and design with the goal of making it as perfect as possible.

This is something to keep in mind when running poster contents or similar projects in relation to your arts organization. The goal of raising awareness and engagement with your organization is often a worthy one, but evaluate whether it is being done with full consideration of the time and effort that will be required to complete the task to the apparent standard. It is probably best to consult with someone who does similar work before soliciting submissions because what you imagine is a 20 minute effort may actually require two days at minimum.

Making Venue Upgrades Pleasant For Everyone

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I don’t remember exactly how, but I became aware of a grant program administered by the Community Foundation for Greater Atlanta (CFGA) called “A Place to Perform,” which supports the efforts of arts groups to access performing arts spaces.

A Place to Perform is an initiative of the Community Foundation for Greater Atlanta  created after the theatre space of the 14th Street Playhouse became unavailable to a wide range of Atlanta’s nonprofit performing arts organizations. Historically, A Place to Perform has provided grants to nonprofit arts organizations to assist them financially in gaining access to performance venues so they can produce performing arts experiences for the public throughout the metro Atlanta region.

This struck me as a great idea. Throughout my career I have frequently worked with groups who were looking to take the next step up from where ever they had been performing before. Often it was because they were attracting audiences that were too large for the spaces they used in the past or they wanted to do a show with higher production values.

Thinking about these experiences, it occurred it me that a program like the one for Greater Atlanta should also offer additional funding or include the services of some sort of guide/stage manager/technical adviser to help groups make this sort of transition.

A problem the venue staff of places at which I have worked repeatedly encountered with groups trying to make a transition from a space with smaller audience and technical capacities was a disconnect between what they envisioned and how to accomplish it.  Now granted, we often ran into the same issue with some repeat renters who seemed to start from square one year after year, but at least we had notes from early shows upon which to build.

With brand new renters it often difficult to just get to the point of creating an accurate estimate for equipment and especially labor.  Having a lighting and sound change, a curtain flying in while a set piece flies out and microphone packs being transitioned to other people can mean 10 people paying very close attention to what is going on where you had three at the smaller venue you were at previously.

If a grant program paid an experienced person to sit down and talk through your vision with you and then communicate that to the venue or even fund the person to coordinate those details through the run of the show as a stage manager or production designer, that would help the whole experience run smoother for everyone.

And yes, there is nothing keeping groups from including that in their grant application –except they don’t know that it will be helpful to have a consultant. Best approach might be to have something in the grant application and any applicant Q&A sessions encouraging people to think about whether they might need help and including it in their budgets.

This is not to say that venue staff can’t help. Every place I have worked, the staff has been willing to provide advice and patiently work with new groups. In a couple cases, staff has provided planning documents and templates which cut days off the rehearsal process.  The biggest problem has always been surprise additions which ends up over working the staff and raising the final bill for renters.

“…I had all this music inside…but I could not express it through an instrument”

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Yesterday I had the opportunity to attend a screening of the short documentary, Conducting Life, about Roderick Cox, a man who grew up here in Macon, GA who went on to become an associate conductor for the Minnesota Orchestra. Now based in Berlin, he works internationally as a guest conductor.

The documentary recounts his pursuit of music from adverse conditions. He talks about coming home from school excited to practice only to find that his keyboard had been pawned to pay utility bills. He approached Zelma Redding, widow of Otis Redding, for money to buy a French horn for school.

What interested me most was the insight into the career arc toward becoming a conductor. I have often seen documentaries or fictionalized depictions of classical musicians competing for places in an orchestra, but I really don’t recall having seen much about conductors. There is footage of him being coached at the program at Northwestern University and by Robert Spano at the Aspen Music Festival.  It was amusing to watch him get instructed to be a little more expressive in these classes and then see footage of him conducting in Minnesota and other places where he cranks it up to 11+ with such full body involvement that you hope he does yoga stretching before he gets on stage.

If anything I think the documentary didn’t go deeply enough into work he did to achieve his current position. While it does show him disappointed at not being hired at various orchestras, I can’t imagine he was only auditioning at some of the bigger name organizations like Atlanta, Cleveland, LA and Salt Lake City before ending up at Minnesota, though that might have been the case.

Admittedly, in the Q&A after the screening, Cox admitted he was a somewhat reluctant participant in the documentary. He thought it was only going to be a profile piece while he was at Aspen only to find that the director was interested enough in his story to follow him around for seven more years. So he may not have afforded the filmmakers with the access they needed to make a more detailed movie.

The Q&A afterward revealed a very humble, introspective and funny person. He gave a lot of credit to different people who helped him thus far in his career. He made it very clear that while the documentary shows Otis Redding Foundation helping him buy a French horn, the reality was that when he wanted to go to England, Spain, and France to learn to be a better conductor, the foundation helped him out each time.  He also talked about a difficult experience familiar to a lot of people who pursue arts careers where he was auditioning for major classical music institutions and friends were sending him job listings for middle school band teachers.  He was also very funny while being politic in answering about the additional challenges in conducting operas and the fact that people in his hometown can circumvent his management to contract him to conduct.

If you have the opportunity, check out the documentary at a festival or see Roderick Cox at an orchestra near you.

 

Try On Theatre, It May Fit Better Than You Think

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American Theatre recently had a great piece about an interesting approach Princeton University is using as an alternative to auditions called “Try On Theatre Days.” They describe the program as “replacing high-intensity auditions with educational workshops as a means to cast performers and stagehands for the school’s seasonal productions.”

What I appreciate about this approach is the broad invitation to the campus community to come and check out the theatre program and experience mini-lessons in various functions. This is a departure from the practice at many non-conservatory theatre programs I have worked with and encountered where the invitation to the campus community starts and ends with the audition notice. The approach that Princeton is described as using seems to do a better job of giving people the confidence they have the ability to contribute to a production both by getting them to participate in various activities and raising awareness of roles beyond performing.

There is also a hope that the process will introduce greater diversity and reduce insular clique culture in the theatre program:

The first day of the three-day process is a community day, at which all Princeton students are invited to meet the theatre department and to experience introductory-level singing, dancing, and acting workshops…The next two days are designated for students to “try on” specific shows in the upcoming season, … not only in the acting sense but also, for example, stage management, in which prospective students get the opportunity to try calling cues. The purpose is to introduce and teach students to different facets of theatre rather than make judgments about what capabilities certain students walk in the door with, and in turn let students decide if theatre is something they want to pursue.

This new process aims to level the playing field for students who didn’t have traditional theatrical training prior to attending Princeton University. The goal is to transform the student theatre culture and attract a more diverse population, as well as to reduce the cliques and the student hierarchies that often result when theatre students consistently casting their friends in productions.

The “Try On Theatre Days” grew out of an initiative where the university administration paid students to conduct teach-ins about the challenges, biases, and other discouraging factors they faced when trying to participate in productions and classes. Students interviewed by American Theatre said the result has been an increased degree of authenticity in productions, a shift in power dynamics, a rethinking of the casting process, and an improved sense capacity to participate in the creative process.

How Do You Take Your Program, Digital Or Printed?

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Last month, Washington Post Classical Music Critic Michael Andor Brodeur wrote a piece about why people like himself are unhappy with classical music organizations ditching printed programs. Most places started shifting to digital programs during Covid to cut down on opportunities to transmit the virus.

While we weren’t primarily a classical music venue, my team and I decided to go the digital route as Covid restrictions wound down for the purposes of saving money and cutting down on paper waste. For us that meant putting the program content up on lobby screens and providing QR for people to scan.

As Brodeur points out, the QR code option can be problematic because many people aren’t really adept at accessing and reading content on their phone despite the fact that it seems like everyone around us is always reading stuff on their phones. We would have a handful of large format printed programs on hand for ADA purposes and really annoyed patrons, but for the most part it worked.

For us the shift represented a modest budgetary savings and a reduction in paper waste, but for much larger organizations the decision can have a considerable impact. For the Bethesda, Maryland based National Philharmonic, it meant a savings of about $20,000. However, for the Kennedy Center which said they made the shift based on trash rather than monetary savings, there is a much greater impact.

The 1.5 million programs the center printed — for every event in its main spaces, regardless of genre — amounted to 250 tons of paper per season at an annual cost of nearly $400,000, according to Andrews. This doesn’t count the additional paper waste created for inserts, which primarily address corrections or updates, though are sometimes geared toward fundraising. (Those 1.2 million inserts could add an additional $200,000 to seasonal costs, Andrews says.) Not to mention the programs produced by renters of Kennedy Center spaces.

The change to digital has allowed them to bring program operations in-house rather than sending content off to Playbill. (I would imagine this is going to impact Playbill severely if others follow suit.) In addition to likely reducing the 60-70 day lead time required by having a 3rd party print their materials, this decision has brought other benefits to Kennedy Center:

Since transitioning to digital, the arts center has shifted program operations in-house, using its own stable of writers to produce essays, its own designers and its own proprietary platform to develop programs with a consistent identity across the board. This also allows programs to be scaled for the events they detail. (A one-size-fits-all program approach for both text-heavy events like operas and relatively straightforward rock or jazz performances was another source of waste.)

“It’s an evolution,” Andrews says. “It’s somewhat entrepreneurial, but at the core we’re using technology to streamline the process and reduce the total amount of paper consumption — because we are the Kennedy Center and these are big numbers.”

Many arts and cultural organizations aren’t as large an operation as the Kennedy Center so the same stable of writers who created content for the print program are going to be creating content for the digital version. Though the digital format provides a little more freedom to present information in different dimensions, orientations, and timing/ordering than print.

It may not turn out to be an issue, but one factor I haven’t come up against yet or seen anyone else address is sponsor and advertiser receptiveness to the digital format. With the print format there was always dickering about placement of logos and sponsorship content – inside cover, back cover, center break, opposite title page, etc., Despite the jockeying that went on, those placements may ultimately not be as important to individuals and organizations as they seemed to be. But I wonder if the loss of some of those options may reduce the perceived value and end up reducing sponsorship and advertising revenue.

Toward A More Artistic European Union

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As promised, I am following up on Monday’s post about about the first European Union (EU) wide survey of performing arts.

I wanted to note some of the recommendations made in the study. One of the most significant was to facilitate employment opportunities across the entire EU. The study noted that every country focused on their national performing arts entities.  Additionally, Covid restrictions have delayed the training and opportunities for younger artists to gain practical experience.

Among their proposals are to create more opportunities for artists to work across borders:

To address these concerns, the study calls for theatres around Europe to create so-called ‘third spaces’ at venues to support young artists.

Such a space would connect with theatre schools and academies to programme the work and support young artists to enter the professional theatre scene after graduating.

Similarly, the study suggests creating a ‘European Theatre Showcase’, potentially as an element added on to the European Theatre Forum, to offer a long-term perspective and provide the next generation of young artists from Europe a “much-needed industry networking space.”

Something that caught my eye were multiple statements that seemed to indicate a stark separation of interaction and dialogue between schools and training programs and performing arts venues. It hadn’t occurred to me that this might be the case given that universities can often be among the most prominent producers and presenters of performing arts in the U.S. (Association of Performing Arts Professionals which is essentially the national conference for presenters started out as Association of College, University and Community Arts Administrators (ACUCAA)) Among the proposals in this area were in regard to moving toward common standards of training and accreditation so that students were more easily employed in other countries.

Other proposals to facilitate cross-border employment included amending tax laws which often double-taxed artists; addressing sexual harassment, work environment, gender and racial disparities; mainstreaming the employment and depiction of sexual orientation, gender identity, physical and mental ability.

Another section discussed funding sustainable construction/renovation and practices with an eye to cutting energy consumption and impact on the environment.

It was interesting to read about all the factors that need to be navigated and sorted out among EU countries. Differences regarding discrimination, harassment and social standing of arts wasn’t particularly surprising. Nor was the idea that most countries focused on supporting their national arts entities.

There were many more administrative and legal hurdles noted than I imagined. If you have ever visited a European country and watched people breezing through the exit for citizens of Schengen Area countries while you queue up to be examined at customs, it is easy to think all these issues had been long settled.

Encouraging Signs In Theatre Internship Programs

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American Theatre had some encouraging news about a trend to improve summer theatre internship programs.  The need for this was seen last year as interns and other staff were walking off the job at some of the most prestigious gigs in the country.  A number of theatres are focused on making the experience more accessible, shifting from models where interns paid to participate to ones where they received pay as well as travel and housing.

Some programs are moving away from the premise that interns are a source of cheap labor and have redesigned the experience to focus on providing career training, networking and mentorship.

Gersten seems genuinely interested in providing hands-on experiences that are of primary benefit to the intern; the new program, she said, “doesn’t require their labor but does allow them to get hands-on experience. And the program combines time in an experiential setting as well as classroom time.”

Others have redesigned the application review process to allow for the selection of more diverse intern pools.

At New York Stage and Film, the application process itself has been democratized. Instead of one or two higher-ups reading applications, the company has “invited last year’s artists and staff to participate in the first round of going through applications, and of course they’re paid for each application they look at,” said Burney. He observed that this new process has “shifted the way people have access to our company” and “provided a deeper sense of belonging to the company” for its existing members.

Rosie Brownlow-Calkin who wrote the American Theatre piece notes that implementing these practices is something of a double-edged sword. The increased cost of providing a better experience means that fewer people are accepted to these programs. In some cases, this is a good thing because it allows for more one on one interaction with working professionals and hands-on experience on more meaningful projects. However, it also means fewer people are able to participate in what is viewed as an important career building experience.

Additionally, many of the organizations interviewed for the article note that federal Covid relief funding has provided for the existence of these improved intern programs. There is a very real sense that the quality of these experiences, if not the entire internship program, may be in jeopardy once those funds run out. When asked how they intended to sustain their internship programs, two of the organizations interviewed said they would ask their donors for more money which doesn’t seem to be a very concrete plan.

The fairness of these programs has been a common topic for my posts, so I am glad to see that theatres are giving serious consideration to the design of their internship programs. There is obviously more work to be done. Decisions related to these programs will be among the many needing to be addressed as arts organizations confront existential challenges of the next normal.

Repeat Of Board Tensions In Chicago

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If you hadn’t caught the news in the last week, there is a major crisis at Victory Gardens Theater in Chicago which saw the mass resignation of their current cohort of resident artists. This is a seeming repeat of similar tensions in 2020 between the theater’s board and artists which also saw the mass resignation of artists.  Subsequently, the playwright of the show in production, cullud wattah, pulled the rights to the show which had been set to close July 17, leaving the theatre without any remaining programming.

The greatest detail about the conflict is laid out in a post by isaac gomez, one of the members of the erstwhile cohort. He discusses the suspension of the Artistic Director and resignation of the Acting Managing Director whose tensions with the board came to a head when they were shut out of conversations about a major financial purchase (apparently the purchase of an adjacent building) which the directors strenuously objected.

There was also the issue of a prolonged negotiation with the candidate for the executive director position which had been unoccupied for two years .  The artist cohort learned that their input into the selection was not welcomed when they were accidentally invited to a meeting. The executive director candidate, whose hiring the artists were urging, subsequently withdrew herself from consideration at some point in all the tensions.

Overburdened due to absent leadership and unfilled positions, many of the theatre’s staff left their positions as well, much of it on the upper management level.

While gomez’s account is certainly only one side of the story, he reflects regret about the situation noting that Victory Gardens has stood by their commitment to provide a degree of stability for creative artists unseen in the broader industry. However, by not living up to written commitments about providing access and transparency in decision making, gomez and colleagues feel that the board has been unable to move beyond the toxic cycle which caused similar issues two years ago.

Similarities, Yes, But Important Differences

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” Older audiences will only be around so long. If you teach the rising generation that the theatrical experience is completely extraneous, that experience probably won’t be around for the next one.”

Sentiments like these have been expressed for some time in the performing arts world. In fact, it has been said so often it probably has risen to the level of cliche.

However, I pulled this quote from the end of a Washington Post opinion piece regarding movie theaters.   The columnist, Sonny Bunch, placed a lot of the blame on movie studios which were either streaming movies a short time after they were released in theaters or releasing the movies straight to streaming.

Judging from the comments on the piece, older audiences may not attending movies in theaters much longer either. There were complaints that movies aren’t being made for them any longer, rising concessions prices, people eating too loudly and the power recliners being uncomfortable.

While live performances share many of the same issues with movies theaters in terms of rising prices, uncomfortable seating, and being disturbed by others in the space, one advantage live experiences have is greater control of the content and nature of the experience.   There is a greater capacity to provide content that engages the community at a time, place and manner suited to the particular needs of that place.

Likewise, there is a greater ability to make a decision to provide better hospitality and experiences customized to the content of a performance, unconstrained by corporate policy.  Leaning into that in communications and social media to raise awareness and differentiate yourself rather than constantly promoting upcoming programming are among the best ways to leverage that advantage.

Arts Orgs Are Shifting Approach Post-Pandemic, Will Grantmakers?

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A link to a video presentation about a study the Michigan Arts and Culture Council commissioned of SMU DataArts popped up in my feed last week. I am not sure what inspired me to listen all the way through because I am glad I did. There were some small unexpected revelations that popped up.

For instance, right around the 30 min mark director of SMU DataArts Zannie Voss discusses how Michigan arts organizations have a higher median working capital than the national median, however the average working capital was quite a bit lower than the national average. (Reminder of median vs average) But both the median and average were close together which Voss says is unusual. After some investigation she found this was due to Michigan arts organizations having smaller budgets than the national average.

This carried over to organizations who primarily served BIPOC communities versus those who did not primarily serve BIPOC communities. Overall BIPOC serving groups in MI had the same liquidity as non-BIPOC serving groups in MI, whereas nationally BIPOC serving groups are more liquid than non-BIPOC groups.  This is due to the fact that in MI the budget size of both groups are closer to each other than their peers nationally.  Generally smaller organizations tend to be more liquid than larger ones.

Voss delves more deeply into this factor by noting that smaller BIPOC serving organizations especially tend not to grow large because there is a lot of unrecognized sweat equity being invested by people. This is one of those “you have to have money to make money” situations. If an organization can’t show a cash expense because so many people donate their effort, they don’t meet foundation/donor funding thresholds to receive more money.

She the moves into recommendations for funders as organizations try to recover from Covid restrictions. The first one is to “support grantee defined strategies for recovery and adaptation” and to “place bigger bets on BIPOC serving organizations who have been disproportionately by the pandemic and racial injustice” on the scope of decades rather than a couple years.  Another is to provide capacity building by supporting salaries and benefits for staffing and other operational expenses.

Specifically she encourages funders to focus on capacity building over organizational growth.  Instead of pushing organizations to add programs, granters should encourage organizations to set down deeper roots to ensure stability.

Likewise she advocates for the exploration of different business models, multi-year grant commitments and encouraging arts organizations to build cash reserves.

None of these suggestions are particularly new, but the pandemic reignited the discussion of many of the issues and created a context for implementing policy changes going forward.

When Good Climbing Shoes Are Important For Vocal Warm Ups

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The Artsjournal daily newsletter today linked to a Smithsonian Institution article using the title “Warm-Up Vocal Exercises From Three Very Different Classical Singing Disciplines.”  From that I assumed the disciplines would be something like opera, choral, and musical theatre and that I would learn about some distinctions I wasn’t aware of.

In fact, it was much more interesting than that. The article compared warm up practices for Western Opera, Chinese Opera, and Carnatic Music, a classical form from southern India I really hadn’t heard about before.

So there was definitely content I hadn’t known. While I was aware that different part of China had different stylistic approaches to the operatic form, I didn’t know that rehearsing in high places was part of the warm up and training regimen.

Li’s parents undertook dantian and vocal warm-ups to a much greater degree than she does today: “My parents would take fabric and tie it like a belt really tightly and go up to the mountain and practice the heptatonic scale”—a seven-note scale common in Xiqu, or traditional Chinese opera. Li tells me that elevation was important. When away from the mountains, her parents would run up to a rooftop to do their exercises.

While there are video clips of singers doing warm ups for western opera and carnatic music, I was disappointed to find there wasn’t one for Chinese Opera. I did some searching and found some video of performances, but not warm ups. I will confess to half wanting to see people scaling mountains or perching themselves on an apartment or performance facility rooftop to do their warm ups.

On the other hand, carnatic music warm ups are apparently traditionally practiced an hour or two before sunrise. The singing technique is apparently contrary to the best practices of western vocal training.

Once, a company Doraiswamy sang with hired a Western-style voice coach to teach her how to take care of her voice. Hearing her sing, the coach claimed Doraiswamy’s vocal cords wouldn’t last two years. Scared by this reaction, she didn’t sing a note for a week. In reality, South Indian singers have sung without injuring themselves for centuries. A warm-up for Western classical vocalists simply would not be used to train the voice of a classical Carnatic singer, although these exercises might seem healthier by Western standards.

Check out the article by Zofia Majewski, especially if you have an interest in vocal performance.  You are likely to catch some nuance and revelations that I have missed.

Wait, Top MBA Programs Block Grade Disclosure?

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This post might go a bit on the cerebral side, but bear with me it should go along pretty quickly. Thanks to Marginal Revolution blog I learned that top MBA programs have a policy of grade non-disclosure (GND) which prevents students from revealing their grades or grade point average to potential employers.  This only applies to full time MBA students, not part-time students even if they are taking the same classes taught by the same professors.  This provided something of an opportunity for researchers to do a study  by making comparisons between the two groups.

What they found was:

We study the effects of grade non-disclosure (GND) policies implemented within MBA programs at highly ranked business schools. GND precludes students from revealing their grades and grade point averages (GPAs) to employers. In the labor market, we find that GND weakens the positive relation between GPA and employer desirability. During the MBA program, we find that GND reduces students’ academic effort within courses by approximately 4.9%, relative to comparable students not subject to the policy. Consistent with our model, in which abilities are potentially correlated and students can substitute effort towards other activities in order to signal GPA-related ability, students participate in more extracurricular activities and enroll in more difficult courses under GND…

What most interested me was the idea that while student effort decreased when they knew their grades wouldn’t be reported to potential employers, they were more likely to engage in extracurricular activities and take more difficult courses. (It should be noted most part time MBA students are already employed and taking classes for promotional opportunities. If their employer is paying, it is often contingent upon maintaining a certain GPA)

I recently made a post about how classroom grades are not an accurate reflection of future performance or capacity, extrapolating that to comment that not all metrics are meaningful to decision making. This is a similar situation. While they may prefer to have GPA revealed, employers will hire MBA graduates from top programs due to reputation, networking and the fact one was admitted to the school signals something about their economic, social and educational background.

Similarly, the work of top arts organizations in communities is perceived as valuable due to reputation, networking, and status of people attending associated with it. Like economic impact, none of these factors can be used to measure the quality and value of the work in the community.

Organizations with resources can afford to pay for product created by the highly skilled and provide a great experience. If that attracts people from out of town so they spend in restaurants, shops and hotels, then a lot of people are happy for its presence.

But if people within walking distance of the space don’t feel welcome there, does the organization have value to the community?

Neighbors feeling welcome may be just as problematic a metric as others, but why is economic impact the standard against which all cultural organizations are measured?  I feel like there is a growing trend on a local level toward valuing sense of welcome, especially post-Covid. Though I would argue given the mission statements of most non-profits, welcome should be more important than economic impact.

To a large degree we make conscious decisions about what is most important when we choose where to live, work, and play based on myriad personal and social criteria.  But we like to eliminate the nebulous factors and hew to lists created using arbitrary criteria. Which is why you can see five Best Places To Live articles a week where only a few places overlap. It is fun to see your favorite places on the list, but is that information helpful for decision making?

Housing Appraisal As Art For Social Change

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Back in March I made a post about an artist’s project in Pittsburgh that called attention to the disparity in appraisals between White homeowners and Black homeowners.  In a story of art having some success at bringing about social change, that project apparently lead the U.S. Department of Housing and Urban Development (HUD) to investigate whether there might be appraisal discrimination occurring.

One part of artist Harrison K. Smith’s project involved having a house appraised, first with the Black homeowner and then with a White stand-in. The appraisal came in higher for the stand-in.

The Fair Housing Partnership of Greater Pittsburgh (FHP) filed a housing discrimination complaint against the appraisal company, Ditio Inc., which conducted the first appraisal last year, after reading about Smith’s exhibit in the news. (The second appraiser wasn’t identified.) The Fair Housing Partnership found fault not only with the appraisal discrepancy, but also in the manner in which the appraisal was carried out.

[…]

Through HUD’s administrative complaint process, the FHP is hoping to change Ditio’s appraisal practices, and potentially open the door for broader policy changes across the industry down the road. FHP says HUD is investigating the complaint and is currently in a fact-finding stage.

You can read the article about the issues FHP has raised about the appraisal process.

Check out my March post about the details of Smith’s project if you weren’t already familiar with it. There are multiple parts and the appraisal stand-in is arguably the least interesting phase given that people in other communities have attempted the same thing.

The fact he talked a museum into taking out a mortgage on one of their properties to support another segment of the project seemed much more bold and far reaching to me.

This Place Has Rats. But They Will Be Gone Soon!

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I know for a fact that for at least 30 years now, market textbooks and classes have made the distinction between marketing and advertising/promotion the first definition provided.  That has pretty much been a useless effort because people generally think of the terms as synonymous.

I don’t expect to move that needle much at all today, but I thought I would share a recent post Seth Godin made on the topic to get readers thinking about their own practices.

If an exterminator puts signs and banners in front of a fancy house when they’re inside killing rats, that’s promotion. But it’s not good marketing.

Marketing is creating the conditions for a story to spread so you can help people get to where they hope to go. Marketing is work that matters for people who care, a chance to create products and services that lead to change.

[…]

If you have to interrupt, trick or coerce people to get the word out, you might be doing too much promotion and not enough marketing.

I especially like this first illustration he uses. While it isn’t a universally applicable example of the difference, it does make the point that what is good promotion doesn’t necessarily create an environment that is in everyone’s interests.

In the same way, a message of “come see this show” is different from “this is a place that provides an opportunity to share experiences with family and friends.” The latter is part of a narrative about attaining what people aspire to rather than selling a single specific product.

My Freshman English Grade ≠ 2022 Writing Proficiency

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There was an article on The Conversation website back in March by Elisabeth Gruner discussing how she stopped giving grades on student papers in favor of comments and wished she had done so sooner.

I was reminded of Robert Pirsig’s book Zen and the Art of Motorcycle Maintenance where he mentions doing the same thing in his classes at Montana State University in the late 1950s. Pirsig’s students reacted much like Gruner’s did some 70 years later. Basically, they freak out at the prospect of not being given a grade.

I have written about Pirsig’s book before, though it has been about 15 years since my last reference to it. My experiences since then have somewhat supplemented my perspective. In recent years I have been writing on the idea that just because you can measure it, doesn’t mean the resulting data is an accurate depiction of value.

In the same way, a grade doesn’t really help you master content and improve. While an instructor can obviously provide a grade and comments, as Gruner notes, students will flip past all the comments to find the grade and then they are done.

Granted, students always have the option of ignoring comments and choose not to improve their skills. But that is a choice all humans have when faced with critique and not limited to educational settings.

The other issue is that grades and comments are only a measure of your level of mastery at a moment in time.

As I mention in my post from 15 years ago, I wrote a paper based on Pirsig’s book arguing for comments on papers in favor of grades. My professor took me at my word and didn’t give me a grade until after we discussed her comments. (She was obligated by the school to provide a grade, I didn’t feel the need for one.)

Another professor commented on another paper I wrote, observing that the grammatical mistakes were legion, but that I had done a fantastic job of capturing the voice and flavor of the work upon which I based my composition.

There was a grade on that paper. I don’t remember what it was, but I remember the comment. Arguably, my writing skills have improved since then. There have been many factors which have contributed to my higher standard of writing, but it really wasn’t the grades. Memories of my educational experience and how I professors dealt with me are what have endured.

In a similar manner, measures of value that are often applied to the arts like economic impact are meaningless.  How does economic impact inform organizational decision making? How does knowing the economic impact number influence how those in the community conduct their lives?

There is a lot of other data which will help organizations strive to do better or effect change. There are other ways in which people’s lives will be impacted by an arts organization. The value of all this can be examined and observed over the course of years.

Something I wanted to call attention to that is somewhat unrelated to my point about the relevance of grades and certain metrics used to measure organizational value. I feel this is important to note for people who want to read Pirsig, or my early posts on his book, and take some lessons from his experience with grading.

In Pirsig’s book, when he talks about his experience eliminating grading in the classroom, he mentions that the A & B students’ work improved, C students either improved a bit or stayed average, and D & F students basically kept sinking.  Basically, the idea was that the students’ natural talent and work ethic were a constant regardless of whether they were graded.

Gruner has different perspective which I think is a reflection of the differences between who got to attend university in 1958 and 2020s.

My studies confirmed my sense that sometimes what I was really grading was a student’s background. Students with educational privilege came into my classroom already prepared to write A or B papers, while others often had not had the instruction that would enable them to do so. The 14 weeks they spent in my class could not make up for the years of educational privilege their peers had enjoyed.

While I know that background influences the degree to which people are prepared for an educational experience, until I read that paragraph, my recollection of Pirsig’s observations about grading dominated my perspective.

A Little Night of Georgia Music

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About three months ago I mentioned that we were having a concert filmed for public television in our venue. We recently got word that it will make its broadcast debut on Georgia Public Broadcasting on July 4. After that, it will be available to stations around the country on their schedule. (So hint, hint, you should nudge your local stations to air it.)

The show is comprised of music by Georgia musicians including, R.E.M., Ray Charles, The Allman Brothers, Outkast, Ray Charles, and B-52s.  The show is a project by Mike Mills of R.E.M., classical violinist Robert McDuffie, and Chuck Leavell formerly of The Allman Brothers and currently keyboardist for Rolling Stones.

The show features Concerto for Violin, Rock Band and String Orchestra composed by Mills. The string orchestra performing in the recording comes from the McDuffie Center for Strings at Mercer University.

A little bit of a preview below. I am sure there is more video to come.

Best Time To Fight Burnout Is Before You Start Feeling Burned Out

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So hat tip to Roger Tomlinson who made a social media post calling attention to “A Manager’s Guide to Helping Teams Face Down Uncertainty, Burnout and Perfectionism“    It appears it is pretty much hot off the presses because it references a number of recent events which can be contributing to the stress of staff.

While the guide is written for a broad swatch of work environments, there is a great deal with which readers are likely to identify. It isn’t very long, but does have a hyperlinked index so you quickly return to where you left off.

One of the first things acknowledged in the article is that manager in particular can be doubly impacted by burnout.

In this exclusive interview, Fosslien dives deeper into three of the weighty emotions they address in the book — but from the manager’s lens specifically. “In conversations with readers, I’ve noticed how managers are feeling particularly overwhelmed and exhausted,” she says.

Many managers are struggling with what I call “burnout burnout” — providing emotional support and looking after the well being of their team has become a bigger part of their roles in the last two years, and it’s starting to take a toll.

I am not going to even try to encompass all the contributing factors for burnout and pro-active steps the piece discusses. In broad strokes, though the authors address a lot of assumptions that people make which result in the compounding of stress. If you are implementing burnout reduction tactics when you start to feel stressed, you waited too long. But that is natural and what most people end up doing. If you don’t forgive yourself for that, it will only make dealing with it worse.

Check it out. It is an easy read with helpful illustrations with concepts worth considering.

“…Black people, are just living works of art, in our culture and being.”

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For years now I have been following and writing on the Culture Track survey.   At one time the survey was being conducted every three years or so in order to measure changing trends and attitudes about arts and culture.

When Covid hit, the folks at Culture Track decided it was important to closely monitor the impact of the pandemic on perceptions of arts and culture. It seemed like there was a new phase of the study being conducted every six months. (Disclosure, my venue participated in the study and has been grateful to receive useful data as a result.)

One of the things they noticed early on was that racial minorities were underrepresented in the survey and worked with NORC at the University of Chicago to collect data to offset that disparity.   In the most recent phase of the survey, they included a qualitative segment in which they extensively interviewed fifty Black and African-American participants to gain insights that the broader survey couldn’t provide.

In early May, Wallace Foundation posted an interview with some of the co-authors of the report on the role of race and ethnicity in cultural engagement. I haven’t read that report yet, but the interview provides some interesting perspectives.

The same interview links to the qualitative report, A Place to Be Heard, A Space to Feel Held: Black Perspectives on Creativity, Trustworthiness, Welcome and Well Being  This is extremely valuable to read.  While there are reasons specific to them that may or may not cause Black residents of the United States to feel an organization is trustworthy or welcoming, there is a lot in the responses that illustrate why anyone in general would not feel a sense of trust and welcome.

The findings are broken into four sections: Creativity, Self-Care, Trustworthiness, Welcome & Belonging. While there is much to be garnered from the executive summary of the study, the respective sections offer a lot to sink your consideration into.

I am always keenly interested to hear how people perceive creative practice and the study did not disappoint.

Some preferred to frame their creativity as a state of mind (“feeling like an artist inside”), an attitude they viewed as fundamental to guiding one’s life. One participant described this as an active rather than spectatorial process: “It’s not just about appreciating creativity, but about bringing creativity from the world into yourself.” Others seemed hesitant to call themselves creative, especially if there were people in their lives who had pursued creative careers. “I am very in awe of art and artists,” said one participant. “I think we all have creative sides, I think mine is not as expressed as others’.

The more I see people asked about creativity, the more nuance appears. I am starting to feel this is a topic we don’t talk to people about enough. In fact, the study says that in the first phase of the survey conducted shortly after Covid started, Black respondents reported participating in fewer cultural activities than the overall pool of respondents. In this qualitative survey, the range of activities people reported participating in was much broader.

Having the conversations about what people define as creative really seems to matter.

“And that idea of creativity as ubiquitous and lived was, for some, specifically tied to being Black and practicing Black culture as an important form of creative expression….As one participant put it, “I think that everybody, particularly Black people, are just living works of art, in our culture and being.”

In the trustworthiness section of the study, one of the big takeaways I had was that just because the demographic segment whom you hoped to reach are showing up, it doesn’t mean they trust your organization.

The people we spoke with can hold a “double consciousness” about cultural organizations’ trustworthiness and experiential value…they can enjoy the experience even though they don’t have a trusting relationship with it. They’re used to some amount of cognitive dissonance in these experiences: they can relish the art and overall experience even while knowing it’s problematic in important ways

Some of the issues of trustworthiness are related to who has influence and who is making the decisions are cultural organizations. There has been a fair bit of conversation these last few years about representation on executive staffs and boards. But it is also a matter of what stories and faces are appearing on stages and walls. One of the direct quotes from a participant is particularly pointed.

Traveling internationally…when you go to museums, you see what you are told in the U.S. is not true. The narrative of African race is much more out there than in the U.S. If you go to Sweden to the Nobel Prize Museum, [you’ll be] blown away by how many Brown people have won the Nobel prize. There are a whole bunch of us across the globe… I went to Mozart’s house, and I saw how he played alongside Black classical composers. Look at all this greatness we don’t talk about [in this country].”

The question of welcoming and belonging are closely related to these same factors of representation. Just because someone feels welcomed to a space, doesn’t necessarily translate into a feeling of belonging. While it is more marked when physical traits mark you as different from the rest of the crowd, most people can understand the difference because we have all had an experience where we are excited to be somewhere, but we don’t feel like we fit in. It doesn’t even need to be something like not knowing which of five forks to use at a formal wedding reception, we have all walked into a restaurant or store and shown ourselves to be outsiders by messing up the seating or ordering process.

Just as it takes time to become accustomed to the practices of a new place, making someone feel they belong is the process of small experiences over a long time. As the study points out, this can’t entirely be achieved by making an intentional effort to be hospitable to new arrivals, there are also myriad cues about who belongs, many of which will be invisible to insiders. It will likely take conversations with those with whom you have cultivated a degree of trust to identify what cues may be undermining a sense of belonging for them and their friends.

Take the time to read the report of the qualitative study. For many, there will be some things you are aware of already, things you may have already suspected, and things you haven’t been explicitly told before.  For others, it will be a lot of what you already know and will perhaps appreciate having explicitly mentioned and talked about in a manner it hasn’t been before.

Ode To The Stage Technician

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There is a saying among those who work in the technical side of live theatre and events that if someone notices what is going on, you are doing your job wrong.  The idea is that for the most part, the technical elements of an experience should enhance and complement rather than call attention to themselves.

But that is a double-edged sword because if people aren’t aware of all the pieces that have to come together, they think their goals are easy to accomplish.

No matter where I have worked, often one of the most frustrating parts of working with an inexperienced renter is having a conversation about their needs. Their perception is that a task can be accomplished by 1-2 people when it is closer to 6-8 due to all the locations and tasks to which stagehands need to attend at the same time. (Though truth be told, there are some experienced, returning renters with whom you might revisit the same conversation on an annual basis.)

Likewise, people don’t often think through their entire process. If something is dropped, flung, placed, etc., during a performance that wasn’t used during rehearsal, it is staying there unless someone is assigned in advance to pick it up.

What brought all this to mind is seeing a story about a week ago billing the performance by Mike Mills of the band R.E.M. at a university graduation as a surprise. While term was meant to the convey that it was a surprise to the audience, it could also be read as being a spur of the moment decision.

But the fact that there was a cable for him to plug in his guitar and another cable available to amplify the violin of the guy accompanying him wasn’t something that just happened to be there by chance. In all likelihood, he probably didn’t make the decision to perform that morning and asked that cables be run when he arrived. A number of people probably knew this was happening at least a week or so in advance.

One of the characteristics that makes for an excellent stage/movie/television technician is the ability to foresee the implications of a decision when it is discussed in advance of an event or pantomimed during a rehearsal. They are able to take action or make recommendations to solve the problems they anticipate.  But they can’t anticipate what isn’t communicated.

A lot of times they work miracles just in time anyway.

So just a little ode of appreciation today to all those technicians that make it all look so easy. Because they are damned if they do and damned if they don’t.

 

Measuring Our Measures

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Seth Godin recently made a post on one of my favorite topics — valuing metrics that don’t really matter.

Just because they’re easy to measure doesn’t mean they matter.

[…]

If you’re working with people who say they care about measurement, it might not pay to persuade them to stop measuring.

It might make more sense to give them useful numbers to measure instead.

Personally, I think he is a tad optimistic in thinking people will stop using easily measured data if presented with data that provides a more relevant measure, especially if it is more difficult to assemble.

Though I will admit to being gratified that I am reading posts and running into people who are questioning whether economic impact is relevant when attempting to assess the value of the arts.

As we move toward the next normal, assumptions and customary approaches are being challenged so the concept of relevant metrics is something to be continually considered.

If you are a little newer to my blog, here is an entry on the topic with links to other posts on the topic.

We Work Anti-Social Hours? Never Thought Of It That Way

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Artsjournal had recently included a link to a Guardian article reporting that people working in performing arts are twice as likely as the general population to experience depression.  This finding was a result of a review of over 100 studies by Dr. Lucie Clements.

Since the article was in The Guardian, I was curious to where the mix of studies were conducted. Whether it was the US, UK, Europe, Asia, etc. In the process, I discovered at Clements has a psychology practice directly working with dancers.  While I didn’t find a link to the study on her site, there was an interesting piece where she wonders why it is normal for psychologists to work with athletes but not dancers.

The reasons for the higher instances of depression noted in The Guardian article probably won’t come as a surprise to those of us in the performing arts.  However, having just written on Monday about the scarcity mindset and how it might apply to the arts provided some additional context. Especially in respect to the following about scarcity of time:

Antisocial working hours and late-night performances may lead to disruption to sleep or inconsistent sleep routines – a known risk factor for mental health problems.

“The inconsistency of touring and pressures of time travelling, erratic working schedules (including evenings and weekend performance) and chunks of time working away mean a lack of time for loved ones, family or social life,” says the review. “Musicians, for example, spoke of going months without seeing their children. This is important since support from loved ones is known to be one of the most significant protective factors for mental health.”

I hadn’t really thought about the fact that many of us work anti-social hours in order to provide others with the opportunity to socialize and spend time with each other. While it is true, I never thought of it as a zero sum situation where others’ gain is my loss.

Anxiety related to depictions of death and rape in performance were cited along with pressures performers face to maintain a specific weight and body type.

And of course the lack of stability resulting from Covid also factors in.

Other papers found that 24% of ballet dancers reported experiencing anxiety, along with 32% of opera singers, 52% of acting students, 60% of actors and 90% of rock musicians. Among the general population, 6% of individuals are thought to experience anxiety in any given week.

Too Preoccupied To Weed Your Fields

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So I saw the recent Dr. Strange movie this weekend and one of the biggest takeaways I had (no spoilers) was that classical music is powerful no matter what universe you are in. Though, like anything the benefit or detriment depends on whose hands are wielding it.

While that isn’t the main thrust of my post today, the movie is somewhat pertinent. I wanted to direct readers over to Drew McManus’ Adaptistration post today where he reflects on an episode of the Hidden Brain podcast on scarcity mindset.

Since I was processing our end of fiscal year appeal letters this past week, I had some time to listen to the podcast. I recognized how a lot of the problems discussed manifest in the arts, which is always beset by a scarcity mindset. One problematic product of a scarcity mindset is tunnel vision which inhibits long term planning, rationale decision making, and awareness of repercussions.

If you have seen the Dr. Strange movie, a tunnel vision approach to problem solving is basically the central driver of the entire conflict. I felt like Drew knew about my weekend plans when he wrote the post.

However, in the less supernatural, non-fiction of our daily existence, it can also be a core problem degrading the lives of individuals and organizations.

As Drew writes:

While there are numerous examples related to the ways scarcity of resources impacts decision making, I found one of the most applicable chapters is how scarcity of time impacts professionals.

Given that the orchestra sector has a long history of staffers and managers being overworked, it’s good to have examples from Mullainathan and Shafir that quantify the dynamic impact of making this environment the norm.

Listening to the podcast episode, they made some compelling arguments about people how people living near the poverty line don’t necessarily need classes on time and money management to set them on the right track, they need support systems that recognize the impact scarcity has on people’s mindsets.

They provide some interesting examples of studies that have been conducted on the topic. I was especially struck by the observations of the change in the cognitive capacity of Indian sugarcane farmers, who go through cycles of plenty and scarcity due to when they are paid for their crops.

MULLAINATHAN: We found a huge difference. So we found that post-harvest, when they’re well-off, they have much more impulse control.

VEDANTAM: Farmers who were rich tended to think about things that would help them over the long term. This matched other research that shows, for example, that farmers who are well-off tend to weed their fields more regularly than farmers who are poor. Farmers who were poor mostly focused on how to make it to next week, short-term thinking. To be clear, it’s not that poor people focus on immediate needs because that’s all they want to think about. It’s all they can think about. Scarcity captures the mind, like it did with those starving men in Minnesota. In fact, scarcity can actually lower how you perform on an IQ test.

There is a book written on the subject which Drew links to.

All this bears thinking about because careers in the arts have always been beset by a scarcity of time, resources and money. The overall internal cultural expectation is that you soldier through and pay your dues. In the context of this book and podcast, that is the very approach which inhibits the ability to think clearly and carefully about ensuring the long term survival of our individual and collective arts organizations.

It may be why, despite the stress Covid brought to our lives, greater availability of time set into motion new ideas and practices related to programming, relationship with community, and business models.

Man Those Backseat Entertainment Screens Are Getting Bigger And Bigger

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I am always interested in seeing the novel approaches people employ to present performances. I happened to catch a story last week on Vice about a guy who is bringing pop up movie experiences to public spaces in India on the back of rickshaws.  The project is somewhat cheekily called Rick Show.  The concept was adapted from a Japanese storytelling form called Kamishibai which I was totally unfamiliar with.

Kamishibai, literally translating to “paper theatre,” was a Japanese art form popular before the advent of television, where a narrator popped up on street corners with sets of illustrated boards that were placed on a miniature stage on their bicycles, and then changed each board to communicate the storyline.

The artist, who goes by the name Le Gentil Garcon, worked with an architectural college to design a container to store the stage, lighting, projector, sound system and audience seating that would fit on the back of a long rickshaw. They ship their container to their target city and pop it on the back of a rented rickshaw. Then they go around and set up in public spaces like gardens and parks.

They show short, 10-20 minute films that allow passersby to pop in and out as they like. The total length of the program is about two hours.The overall goal is to bring art house films that are usually only shown in museums and specialty movie houses to the public square mixed with an element of delight at finding something unexpected.

“I liked the fact that many people who didn’t think they were going to see an art film on this particular day start to see something made by an international artist, and it’s kind of interesting,” said Le Gentil Garçon.

Difficult To Heed Polonius’ Advice These Days

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Some notable news via American Theatre, for those who have found it difficult to heed Polonius’ advice of “neither a borrower nor lender be.” (aka pretty much all of us)  The Acting Company has created a program to pay off up to $10,000 of student loan debt for any actor that is cast as in their 2022-2023 touring company.

The loan payment is made directly to the lender at the end of the repertory season. There is language about the available grant funds being split equally between all the actors, up to a maximum of $10,000 which makes me wonder if this is funded by an endowment whose value may fluctuate due to the stock market. Or perhaps they are projecting a set number of actors will have student loan debt and if the number exceeds their projections, the share of the pool will be less.

In addition to receiving the debt relief, the website says the actors will have the opportunity to:

  • Participate in a financial literacy seminar designed to ensure their understanding of the financial impact of grant funds, and to provide overall guidance on financial management and self-advocacy for theater artists. The Actors’ Funds, Artists’ Financial Support Group, or a similar organization will be engaged to conduct a program specifically for our actors.

  • Participate in teaching artist training sessions led by TAC teaching artists and education consultants. This will add to the pool of qualified alumni available to lead The Acting Company’s education programs and provide a potential new source of income to the actors.

  • Complete a season-end survey documenting their experience with the program and its impact on their artistic, professional, and financial wellbeing

Companies have long offered to pay the tuition of employees in order to help with their career advancement. The fact that The Acting Company is offering student loan debt relief is a reflection of national conversation about student loan debt. It will be interesting to see if the tuition payment benefit is replaced or joined by debt relief as an employment benefit.

I suspect it may not be offered to the degree college tuition is. Not every employee will be interested in attending college, but a large percentage of employees may be carrying student debt.  But companies seeking skilled labor may choose to offer debt relief in order to remain competitive.

 

Would You Pay For News In Return For Tax Credits?

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There was a story last month on Nieman Lab looking at how successful a tax credit for digital news subscriptions has been in Canada.  The intent was to help news organizations stay in business and according to the article, there is a similar bill being considered in the U.S.

Unfortunately, the number of people taking advantage of the program, which allows you to write off 15% of your subscription, has been pretty small. Only about 1% of Canadian taxpayers claimed a credit and some news organizations didn’t apply to be part of the program.

Some news orgs that may have qualified have declined to apply. A number of those that were deemed qualified Canadian journalism organizations have pitched the tax credit to existing subscribers, and used it as a perk to entice new ones.

At The Logic, … information on the tax credit was sent to all existing subscribers and advertised to potential subscribers, …

The end result was “negligible,” Skok said.

Rather than prompting new subscribers to sign up, Skok said, “the people who would have subscribed anyway are using the credit.” Skok suggests that subscribers weren’t swayed because they wouldn’t see the benefit until tax time and because the 15% credit was too low to change many minds on paying for news.

That doesn’t bode well for the corresponding bill proposed in the US which covers 80% of the subscription cost, but requires a multi-year commitment.

…cost of a local newspaper subscription or donation to a local news nonprofit in the first year, and 50% in the subsequent four years. So in order to earn the full $250 credit, you’d have to spend at least $312.50 on subscriptions or nonprofit news donations in the first year, or $500 in the following four years.

That’s a lot more than what most Americans pay for local news currently. Just 20% of people living in the United States say they pay for online news of any kind,…

However, the news outlet doesn’t need to be digital print media. It could be a local television or radio station as well so presumably NPR and PBS stations could benefit by seeing larger donations over multiple years.

Unfortunately, since this is a tax credit, people in lower income brackets who don’t pay taxes wouldn’t benefit if they made an attempt to support local news outlets.

What caught my eye in the article about the US bill is that it incentivizes small businesses to increase their advertising. My first thought was that this would benefit arts organizations until making the obvious realization that most arts organizations don’t pay taxes. On the other hand, it might allow arts organizations to promote activities which generate taxable unrelated business income and bolster an additional income stream.

A tax credit of up to $5,000 for small businesses that buy ads in their local publications. Small businesses could use this tax credit to advertise with local news sites, newspapers, television, or radio. As with the tax credit for individuals, local businesses would foot 20% of the costs the first year and 50% in the following years. So a local business could quintuple their current advertising in Year 1 and double it in Years 2 through 5 at zero net cost. Under the Senate bill, to qualify as “small,” businesses must have no more than 50 employees.

From what I can tell, the House version of the bill went to Ways and Means committee last June. Unless it got wrapped up in another bill it may be languishing there.

As great as this bill, which has bipartian support, may sound in terms of reviving local journalism, the article notes that most local news outlets have been bought up and drained of assets by hedge funds. So a lot of the money would end up being channeled to large corporations despite the limits on employees in the bill’s definition of local news entity.

On the other hand, the opportunity to garner greater support may see the emergence of new news outlets on the local level.

Art Reflects Life. So Should Your Mission Statement

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Scott Walters made a Twitter post yesterday that suggested organizations start their existence with a Quality of Life Statement rather than Mission Statement or Values Statement.  Intrigued about where he was going with this, I popped over to his blog post on the subject.  He starts with a brief criticism that non-profit mission statements are usually so broad they are meaningless and pretty much interchangeable with those of other organizations.

He moves quickly into discussing the concept of quality of life statements (QoLS) proposed by Shannon Hayes. Hayes focus is mostly on use of QoLS by individuals and families to determine how they want to conduct their lives and relationships.  Walters does a good job of showing how answering the questions Hayes suggests for developing these statements can be applied to arts organizations.

For example:

2. “List the people that you want to populate your daily life.

…I sincerely believe that, if this question had been discussed long ago, the 6-day/8-performance week of most professional theaters would never have happened. The current theater world is notoriously hostile to families and extremely difficult on relationships. It can be very difficult to just have a life outside the theater. How might your theater support growth and happiness of members’s whole lives, not just their artistic lives?

3. “Describe the home and land surrounding you as you want it to be

…For instance, are kids welcome to hang out at rehearsal, even if they are not quiet like a mouse? Is there a theater cat? When a spectator opens the door, how are they greeted? What about after the show–is there a place for the spectators to gather to have a refreshment and talk about the show? Do the performers join them? If an audience members encounters a company member at the grocery store, how do you want them to talk to each other? How is that embodied by the way you lay out your space?

There are five points in total that Walters cites and comments on similarly. Now as we move into a next normal environment and recognize the need to do better in serving our community and meeting diversity, equity and inclusion, even established arts organizations would do well to use these questions as guides to their introspection.

While QoLS are focused on a family/organization’s internal members, Walters implication that the resulting conversations should inform external facing statements of mission and values that reflect the specific existence of the arts organization is valid.  Even if you don’t go through the practice of answering questions to develop a quality of life statement, a mission statement should grow from the reality of who you are rather than from a boilerplate form.

Inheriting Your Great-Great Grandparents’ Investment In Your Future

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Early in April you may have seen that Yellowstone National Park is celebrating its 150th Anniversary by offering an Inheritance Pass for $1500 with the catch that it can’t be used for another 150 years.

Well, actually while the pass isn’t usable until 2172, purchasers get a complimentary annual pass good for a year after the first use.  I am calling attention to this not to suggest this as a possible program, (I mean right now how many of us can guarantee access to our programming in 10 years much less 150), but rather to point out that there is often at least a small niche interest in bespoke arrangements. In this case, the target is families committed to conservation.  It can be worthwhile to be flexible about exploring those opportunities.

Their hope is that the Inheritance Pass—a campaign created by advertising agency Havas Chicago— could create an important legacy among families that are committed to conservation.

Those who choose to invest in the Inheritance Pass will receive it as soon as August of this year. It will feature the name of the donor on the back. Yellowstone Forever says that the money it raises through the campaign will go toward supporting scientific studies, trail maintenance, and wildlife conservation, among other projects.

I tried to find out how many people might have taken advantage of this program in the few weeks it has been available but couldn’t find any information. 

Quite honestly, even though they promise to keep track of the ownership of the passes, I think purchasers have to acknowledge buying the pass is tantamount to making a straight donation to the park. Will there even be websites and email addresses by which to contact Yellowstone Forever to retrieve a lost pass in 150 years?

In terms of my earlier reference to donor programs with niche appeal, the pass one receives is a physical token to accompany the concept of investing in the park to benefit future generations. It would be great if families actually retained the pass across five generations (based on a generation being about 30 years), and presented it for redemption. But the pass is just an appealing prop in a conservation donation campaign.

I would be interested in knowing how they calculate the tax deductible portion of the pass. Do they use $1500 less the current cost of an annual pass to figure out the received benefit value vs. the donated portion? Or will it be the cost of the pass in 150 years which may exceed $1500?

(Actually, given that the person making the donation will receive no benefit, I would assume the whole amount is deductible if they refuse the complimentary annual pass available in 2022.)

You Don’t Have To Wait To Grow Up To Be An Artist

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Last month, Coco Allred, a teaching artist in Philadelphia had a post on Americans for the Arts about President Biden’s visit to one of the classes she teaches.  She started out with the best part right at the beginning:

On March 11, 2022, President Joseph R. Biden asked Maria, a second-grade student at Luis Muñoz Marín Elementary School in North Philadelphia, “What kind of art do you like?” Maria said, “Painting.” President Biden replied, “Do you think you’ll be a painter when you grow up?” Maria said with confidence, “I already am one.”

As Maria’s teacher, I felt proud of how she identified herself as an artist and added, “That’s the great thing about being an artist—you don’t have to wait to grow up to become one.”

Back in 2014 I made a post about a talk Jamie Bennett, then Executive Director of Art Place America, gave where he observed that people have an easier time seeing themselves on the continuum with athletes than with artists, even if they are fairly invested in a creative practice. So the fact that child views herself as an artist is greatly encouraging to me. Hopefully more kids are growing up with this perspective.

If you watch the video included in Allred’s post where the kids are interacting with President Biden, (around 20:30 mark) a student makes an comment drawing parallels between learning/teaching basketball and artistic skills. Her observation was clearly more sophisticated than the president, (or I for that matter), expected from the student.

She Made Sure We Ain’t Gonna Lose Touch With Soul

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I want to take the opportunity to call attention to an article in the NY Times this past Sunday focused on Zelma Redding, wife of the singer Otis Redding, Jr.  The Otis Redding Foundation is a close neighbor to my theater. We can see the back door of their offices from the lobby doors of the theater.   Zelma is only in the offices on occasion. The last time I saw her was a week before Covid shut everything down two years ago. However, her daughter Karla and grandson Justin are very visible, accessible and involved in the community. (I just congratulated Justin on the NY Times article in a crosswalk while returning from lunch today.)

Just as the article notes, Karla, Justin and other members of the family are active on numerous boards around the community.  But the Otis Redding Foundation has a number of programs of their own focused on music education. They have afterschool lessons and run two summer camps, one of which is focused on training kids for the music business and has seen them travel and perform in Nashville as part of the camp experience.

If you walked into their offices, you would hardly believe they run such extensive operations out of such a small space.  They actually announced construction of the Otis Redding Center for the Arts on March a half block from their current offices. It will be focused on serving students 5-18 who have interests in all aspects of music, from performance to recording technology.  Right now Justin is flying around the country raising money for the center. If anyone has any interest in being involved with the project, reach out to them.

The article does a great job of discussing the environment into which Otis Redding was launching his career and in which the Foundation operates in today. There is a Confederate statue right outside the foundation offices on a street with a history of Black owned businesses. The county’s efforts to move it have been stymied by lawsuits. The Foundation has had to be neutral on calls to have Otis Redding’s statue replace the current statue, just as they had to be with the push to have the city auditorium named for Redding.

Before I had read the NY Times article, I ended up having lunch with an elder statesman musician who grew up here and had gigged with The Pinetoppers when Otis Redding was a member prior to joining the horn section for Sam and Dave. He discussed the virulently racist mayor of Macon who nonetheless loved Otis Redding that is also mentioned in the NY Times article. (He also talked about touring in the Jim Crow era. While he made light of the situations, they must have been tense to terrifying when they happened.)

Similarly,  it is indeed “complicated” that when he died Redding had been a partner in a record label that later ended up carrying a lot of Southern Rock acts that employed Confederate symbols in their marketing.

But the Foundation probably wouldn’t even be around today if not for the dogged efforts of Zelma Redding. After Otis Redding’s death, while raising four kids, she went back to school and learned the music business, eventually opening her own music related businesses. All the way, she had to fight to make sure she was getting the royalties and payments from Otis’ work that were due his estate.

So give the article a read. It is such a great encapsulation of so many issues that remain relevant today.

Becoming One Of The Unseen Creative Artists

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Yesterday we had David Grindle, Executive Director of USITT (United States Institute for Theatre Technology) , speak at my theater about “The Unseen Arts Economy.”

If you aren’t familiar with it, USITT was founded “to promote dialogue, research, and learning among practitioners of theatre design and technology.”  They basically are plugged into knowing what technology the smallest theaters and bars through to Disney, Cirque d’ Soelil and movie productions are using.  USITT is also invested in promoting safety and training in all the crafts and technologies practiced and utilized in these places.

If you weren’t previously aware of USITT, then Grindle’s talk was for you. While I thought it would have a slightly different focus, Grindle did a really good job of talking discussing all the unseen labor and laborers that contribute to events and productions.  I have seen other people talk about all the opportunities for non-performing artists that exist, but never did they make such a compelling case as Grindle. He smoothly wove anecdotes together with “if you are a person who enjoys X, then there are these jobs…” in a manner that made his talk relevant to the listeners and didn’t feel like a recitation.

In his view, it isn’t just the lack of arts in schools that is an issue, it is the disappearance of home ec/family and consumer sciences that is also problematic. He said the lack of people with fundamental skills in sewing and other crafting skills has become cause for concern.

Most of the audience was comprised of college students with perhaps a few high school students thrown in. Initially, when he asked if there were any questions and no one came forward, I was worried that he was talking to people who were primarily interested in performing on stage. But after a few questions, things started opening up. Some people definitely were interested in working behind the scenes when they walked in. There were others for whom Grindle’s talk had revealed some options they hadn’t been aware of.

While I am sure Grindle is a busy person individually, if anyone has an interest in having someone speak on similar topics, I am sure the folks at USITT can point you to some members who can do a credible job of it.

Monopolies, Not Lack of Curiosity May Have Killed American Theater

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Scott Walters is a blogger I started following 15+ years ago. His work has gone through various focuses and iterations, but is always very interesting and insightful. He recently returned to the blogosphere with posts on Theatre Inspiration. He started out with a series on the wrong turns theater has made in the United States. Just as you will often see articles about how classical music concerts weren’t always the staid, rule-bound affairs they are today, Walters points out we didn’t always do things  in theatre the way we do now.

Walters says the first wrong turn theatre made was the birth of The Syndicate. While it no longer exists its influence is deeply entrenched in current practices.  One of the first blow your mind facts he lays on readers is that there used to be TONS of performances spaces around the country from which artists made a relatively good living.  In 1900 Iowa alone had 1300 opera houses. I looked it up, the population of Iowa was 2.2 million in 1900 and about 3.1 million today. I think it is safe to say there are far fewer venues now than there were then despite the increase in population. This somewhat belies the notion that a lack of interest and investment in the arts is the result of the United States’ founding by stoic Puritans.

Walters writes:

The same was true across the country. Often, one of the first things that was built in towns as they were founded were “opera houses” (i.e., rooms for performances to take place). They weren’t necessarily elaborate, but they were important to townspeople. Music, theatre, dance were all important to communities, no matter how small, and performers were able to support themselves providing that work.

Basically actor-managers would travel the country with their troupes arranging for gigs for themselves. This changed in 1896 when a group of six men who owned a string of theaters across the country got together and formed The Syndicate, in part to cut down on competition with each other and increase efficiency so that a tour didn’t show up to the same town ready to present the same show. However, as they gained power and influence they were quickly able to squash competition and require artists that wanted to perform to contract with them for whatever price they decided to pay.

If you are thinking, with thousands of performance spaces scattered throughout every state how could they have possibly ended up controlling them all? The very decentralized nature of venue ownership should work against them, right? Well that was the same thought about the internet, wasn’t it and look how that turned out.

But the reality is, they didn’t need to control it all. Walters quotes Landis K. Magnuson:

Although the Syndicate controlled the bulk of first-class theaters in the major metropolitan centers, the fact that it controlled the theaters in communities located between such theater centers provided its true source of power. Without access to these smaller towns, non-Syndicate companies simply could not afford the long jumps from one chief city to another. Thus the Syndicate actually needed to own or manage only a small percentage of this nation’s theaters in order to effectively dominate the business of touring theatrical productions–to monopolize “the road.”

The Syndicate used their power to drive artist managed groups and rival venues out of business. Many tried to resist. Sarah Bernhardt would only perform in tents in an attempt to avoid Syndicate controlled theaters. The Syndicate would tend to book lighter, entertaining fare instead of serious drama. Walters quotes writer Norman Hapgood who observed this suppressed the work of many talented playwrights and actors.

Since The Syndicate was based out of New York City, that was where the tours originated and therefore where all the shows were cast. The impact of this persists today and people have long wondered why it is necessary for actors who live in NC need to move to NYC so that they can return to NC to perform.

Walters writes:

If all this sounds familiar, it’s not surprising–little has changed since 1900. Theatre is still controlled by risk-averse commercial producers and theatre owners who are interested only in using theatre to make a tremendous profit through the production of shallow, pleasant plays. And theatre artists still feel pressured to live in New York in order to have a hope of making a living, because regional theatres across America do most if not all of their casting there. Artists are thought of and think of themselves as employees who must ask permission (i.e., audition) in order to do their art, and are told who they will work with, when they will work, and where they will work.

Walters’ work is deeply interesting in a time when the performing arts industry is considering what changes will be necessary to adapt to changing expectations and operational environment. Take the time to read it and reflect on some of the forces and events that have gotten us where we are today.

Where Is Your Favorite Podcast Getting Its Material?

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h/t to Isaac Butler who retweeted a somewhat horrifying thread written by author Brendan Koerner recounting how one of his Atlantic articles, two of his books and a WIRED piece he authored have been ripped off by podcasters.

Koerner recounts how the person who created a podcast based on his Atlantic article blatantly told him he was going to rip it off.

A couple people Koerner confronts do give some cursory acknowledgements. He feels it is insufficient, but doesn’t have the energy to fight all these battles.

Given the ever broadening proliferation of podcasts, this is going to be something to which to pay attention. People want to jump on the wave but if they don’t have original material to share, apparently they don’t have many scruples about stealing it.

I suspect we are going to see people getting paid speaking engagements or interest in developing expanded work based on their podcasts only to find there are credible claims of plagiarism and theft.

But even if it goes no further than podcast episodes, as Koerner points out, people are creating ad revenue supported episodes that compete with his books and spoil the plot twists in his writing.

Artist Coding Switch Code Switch

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A couple weeks ago there was an article in the L.A. Times about Artists Who Code, an organization created after the pandemic hit by two Broadway performers to help artists transition into careers in coding. The two were a married couple who were having difficulty seeing the possibility of creating a stable life.

“With every big Broadway credit that I earned and the higher the ladder I climbed, I actually did an analysis; I saw my net worth going down,” she says. “I felt less and less powerful with each year I spent in the industry continuing to audition, and feeling things like typecasting and constant unemployment, and many physical injuries — it just all became very frustrating.”

Catherine Ricafort McCreary and Scott McCreary had enrolled in a coding boot camp in 2018 and had started transitioning to coding jobs when the pandemic hit. Seeing their friends in the arts struggling during the pandemic, they created Artists Who Code as a way to provide direction and support to those seeking to transition to coding.

Ricafort McCreary and McCreary built a free mini-curriculum of resources for Artists Who Code. These include advising members on how to choose a coding boot camp, setting up a mentorship program to help artists in different phases of their coding journey and offering advice on the job search and nailing technical interviews.

[…]

“It’s like a code switch. As an artist, you don’t know what a Google Calendar invite is,” McCreary says. “Absorbing the etiquette of this new world and knowing what is appropriate and what’s not and how to reach out to people, and how to advocate for yourself and how to communicate the skills that you as an artist bring to the table.”

In the early days of Artists Who Code, the couple worked to find ways to walk through technical concepts and jargon for those who were unfamiliar.

[…]

For Ricafort McCreary and McCreary, one of the most crucial aspects of Artists Who Code is the formation of a community to help artists navigate the identity crisis that often comes with changing careers. Making a new résumé is particularly painful; much of the feedback they have received, and have given, is to minimize their achievements in the arts to make space for discussing their expertise in, say, engineering. “It feels like that’s your soul and you’re crushing it and making space for this other thing,” McCreary says.

As I was reading this, I was thinking that Drew McManus might find people in this group to be helpful. As an artist who codes himself, he founded Venture Industries which provides a lot of technical services for artists and arts organizations. He has used me as a guinea pig on a couple of his projects and the user experience elements seem to be among the earliest considerations he addresses in the creation of new products.

That may be one of the competitive advantages artists have in programming. Something might work well as designed, but if people are reluctant to use it because the navigation isn’t intuitive, then it will have a difficult time being successful. And if your organization has chosen to use that service for ticket sales, donations, website, etc., poor UX design can be detrimental to the relationship you are trying to develop.

We hired someone with an artistic background a few months back and were teaching him how to use one of our pieces of software. Within the first two hours he blurted out that the UX design was awful. UX is not a niche terminology only shared by designers and software engineers. People are becoming increasingly aware of it and its value.

May Have Spoken Too Soon About Salary Transparency Efforts

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Apropos to my post yesterday about New York City requiring employers to list their salary range starting next month, I was happy to Vu Le’s tweet about Washington State passing a similar law.

However, there was bit of a “maybe I spoke too soon..” moment at the end of the Seattle Times article which mentioned that the NYC law may be amended before it goes into effect. Sure enough, two days ago The City reported that amendments are being introduced which may create loopholes and delay implementation until November.

“While the amendments are being sold as innocuous tweaks, when you read them closely they would essentially undo much of [the new law],” said Seher Khawaja, senior counsel for Legal Momentum, a national advocacy group for girls and women. “We think it would really undermine the impact of the law by excluding a large sector of New York’s workforce from the protections.”

One of the people quoted in the article represents a business group in NYC. Her rationale for not publicizing salary ranges because it might lead to salary inflation sounds a little flimsy given that the salary and compensation packages of CEOs and others have continued out of proportion to that of the employees despite not being publicized.

Among the other concerns, she said larger businesses risk getting out-bid by competitors if they make their salary ceilings public. She said the public postings could also spark salary inflation during a hiring crunch when current workers see a maximum posted that’s much higher than what it’s been historically.

The article about the transparency law in Washington notes that it doesn’t go into effect for another 10 months. Given that NYC’s law is facing revision only about a month out from its implementation is a warning to advocates to remain vigilant until the rules go into effect.  The Seattle Times piece quoted a business professor at University of Washington who observed it may take years for the effects of a law to be seen because inequities accumulate over people’s careers. How effective a law is at eliminating those inequities will require observation of years.

Starting Small And Building Momentum

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Last month, The Art Newspaper reported that NYC would begin requiring all employers to disclose the salary range of jobs starting on May 15. Many saw this as a positive step for the arts world as well as the employment environment at large, especially since it applies to many different employment arrangements, including internships.

The new ruling, an amendment to New York City Human Rights Law passed by the city council last December, applies to roles that are remote or in-person, permanent and short-term contracts, and to interns. Any company with more than four employees must adhere to it or risk civil penalties rising to $125,000 from the New York City Commission on Human Rights.

[…]

This small shift, he says, could transform the hiring process, and potentially the wage structure, of some of the top cultural institutions in the US, many of which have been subject to activist campaigns and union pushes in recent years due to huge internal wage inequalities

[…]

Finkelpearl describes New York City’s new law as being “long overdue” and sees it as part of a “generational shift around how people look at their jobs”. He points out that it comes in the wake of the so-called Great Resignation, or the Big Quit, which saw millions of workers across the country resign from their jobs during 2021.

A tidbit I found interesting came near the end of the article where it was noted that New York State (NYS) had made it illegal for employers to ask about salary history in January 2020, but that New York City had passed that law in October 2017. As far as I can tell, New York State hasn’t passed a law about wage transparency similar to NYC’s, but there was a subtle implication that it may come in the future.

While we have seen some state governments use preemption to overrule laws made on the municipal level, there are frequently times that city level laws can evolve to encompass the whole state –even in the face of preemption. The Ballotpedia article on preemption I just linked to cites NYS governor’s override of NYC’s plastic bag ban in 2017, but a statewide ban was eventually implemented in 2020.

I bring this up because there may be some hope and value in advocating for arts and cultural causes on the local level and seeing it expand to the state. Of course, a large segment of the population needs to see the need/value to have an investment in putting laws and rules forward.  The report by the American Academy of Arts and Sciences I wrote about yesterday frames the need to support culture in terms of extant support for other industry segments.   Or as in the case of Minnesota’s Legacy Fund, Art & Culture made common cause with wildlife/wilderness preservation.

What Do We Need From Artists And What Do Artists Need From Us

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Last week Laura Zabel, Executive Director of Springboard for the Arts, has a piece on CityLab discussing the contributions artists can bring to pandemic recovery. She references a report issued by the American Academy of Arts and Sciences that lays out policies to better support cultural organizations and workers. I haven’t read the report yet, but the title “Art is Work,” seems like a pretty good start. Near the close of her article Zabel writes along those same lines.

Artists’ contributions to the work of imagining and enacting a healthier future can be profound, but they do not come about by magic. Art is labor, and unless we build better and more equitable systems of support for artists, we will continue to miss out on this vital ingredient to help build a more just, more connected, and more human world.

The general theme of the article deals with the ability of arts projects to help solve problems, permit people to confront difficult issues, and learn about unfamiliar topics.  She mentions a number of projects that have been mounted to address immigration, communities split by construction projects and economic stability that may serve as inspiration for similar projects in your communities.

 

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Butts In The Seats by Joe Patti is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
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