They May Be Big Brother, But At Least They Have Good Customer Service

So last week I was deluged with phone calls for the college admissions and records and financial aid offices. For a long while I thought the phone system went haywire and the voice mail system was misdirecting my calls. I pleasantly redirected peoples’ calls, silently reminding myself that it wasn’t their fault and as I am fond of saying, marketing is everyone’s job. I may be king of my castle, but I am a member of a larger organization whose interests I serve.

I soon discovered though that people were actually directly dialing my number and were not being redirected by a voice mail system. I also discovered that people only have a really vague idea about where they get pieces of information. Eventually I deduced that people were being misdirected by search engines –specifically Google. I did a search for the college on Google and to my horror found that my office number was listed as the main switchboard number. This was only true for Google. Yahoo and Bing didn’t have erroneous information.

I am not sure how it happened, but my theory is that someone tagged the theatre on Google Maps and put our phone number. My building is one of the few on campus tagged on Google maps and somehow it may have become the default phone number. Once it became the top search result, everyone started calling.

Fortunately, Google has a link that allows you to submit corrections. In fact, if you have an account, you can fix it right away. So I submitted a couple corrections from different IP addresses and submitted one from my Google account. It took about 48 hours, but the listing disappeared…..

…And was replaced by a listing for the ATM machine in the library, the location of which was also tagged. Since the telephone number listed is that of the bank, I am willing to bet that the bank has been getting calls from people who haven’t been paying attention.

But the story doesn’t quite end there. Today I received a call from someone at Google Maps verifying where it was exactly that the erroneous listing was directing people. Google may be massive, but they apparently aren’t too unwieldy to fix and then follow up on problems in a timely manner. You often don’t get that sort of response from utilities and companies whose service you actually pay for.

Probably the big lesson here is that even when you are depending on other people’s labor to contribute and correct content, the endeavor can never entirely be without cost. It would be inconceivable for Google and Wikipedia to collect and present in a meaningful way the amount of information they do if they depended solely on paid staff, but they still need to create a structure and invest resources to monitor the veracity and suitability of the material they provide. In fact, I just read today that Google doesn’t outsource the review of content flagged as inappropriate and provides counseling to the staff that processes it.

I don’t mean to turn this into a plug for Google. The whole experience just reveals the importance of monitoring and addressing mistakes and that it is possible to do so no matter what your size should you make the conscious decision.

Bringing Hope In A Hopeless World

Interesting piece in The Art Newspaper on why the arts should be funded in austere times. The article is basically an argument about the value of the arts. What immediately caught my eye was the story author Robert Hewison tells about the Council for the Encouragement of Music and the Arts, the UK’s predecessor of today’s Arts Council. In 1940 when some felt it was illogical to be doing so, the British government committed £2 million in today’s money to the council ““to show publicly and unmistakably that the Government cares about the cultural life of the country. This country is supposed to be fighting for civilisation.” The end of the article notes that the creator and first chairman of the council was “the economist John Maynard Keynes. He believed that in a recession, governments should stimulate the economy.” It was Keynes approach that many were encouraging the Obama Administration to follow to deal with the current economic environment.

Hewison summarizes why the economic benefit of the arts doesn’t work-

“But the Treasury doesn’t buy it. They can see through the “multiplier” calculations of the cultural boosters. They understand the meaning of “opportunity cost”. The money spent on artistic steel and glass could have been spent on an arms factory—and created more employment.”

and notes why the prescriptive argument of how the arts help solve myriad ills isn’t desirable-

“The New Labour government liked this argument, and directed that the arts council should use the arts “to combat social exclusion and support community developments”. The ACE found itself having to meet targets for health, education, employment and the reduction of crime—not truth, beauty or a sense of the sublime….

…. It is difficult to demonstrate a value-chain between art and social enhancement, and difficult to measure the social enhancement itself. Ministers for culture became embarrassed by this…”

Granted the conditions in the US aren’t the same as in the UK. For one thing, I could only dream of a funding structure that had “47% box office, 31% from the arts council, 12% from local authority sources and other public funding, and 9% from trusts, foundations, donors and business sponsorship.” Yes, that is 53% government funding.

The same weaknesses in those arguments exist on both sides of the Atlantic. Right now people are pondering how to make a case for the intrinsic value of the arts backed up by some measurable results for policy makers. While I think there is potential for making the case, it isn’t as easy to do as with previous arguments. There aren’t talking point lists being circulated for the intrinsic value the way they have been for the economic and prescriptive value arguments. It takes a person skilled in persuasive speech or writing to make a compelling argument in this area.

Some of Hewison’s arguments seem tinged with a desperation to employ the arts to preserve society through war or some other cataclysm.

“The value in use of the arts is that they help a society make sense of itself. They generate the symbols and rituals that create a common identity—that is why art and religion are so closely linked. Like religion, the arts give access to the spiritual. Art is a link to previous generations, and anchors us to history. Culture is a social language that we would be dumb without. “

and

“The precautionary principle tells us we have a duty to future generations to ensure that our cultural assets are passed on to them. We also have a selfish interest in sustaining the richness and diversity of those assets.”

and

Culture creates social capital, expressed as trust generated by a shared understanding of the symbols that the arts generate, and a commitment to the values they represent. It sustains the legitimacy of social institutions by ensuring that they are accepted, not imposed. Societies with an equitable distribution of cultural assets will be more cohesive, and more creative. Wellbeing, which is the true end of economic activity, depends on the quality of life that culture sustains.

My only qualms with that come in the context of Ben Cameron’s speech that I covered yesterday. I have this sense is that the manifestation of art and culture that Hewison wants to preserve differs from the direction the arts are going. I think Hewison links culture and religion in a manner that evokes monasteries preserving knowledge through the Dark Ages. I think the reality is closer to the religious reformations Cameron referenced. Both can seem pretty cataclysmic as the unfold. Even though a great deal of what is being created seems ephemeral at best, there are things being created with longevity which can serve to anchor us in history.

The question is, will the government want to support these new manifestations. Perhaps even more importantly, will people whose whole success is due to operating outside of the traditional structures want that support? I am sure it would make many in the different levels of government happy if they could find enough people to say so. (Just for the record, I am not ready to give it up yet!) Right now I think everyone dreams of a either a new operating method that doesn’t require so much funding or a new funding method that will sustain their operations. Perhaps one or the other will emerge to relief the situation.

Even though it seemed to me that Hewison was looking for a hedge against the collapse of society in some post-apocalyptic world (and perhaps I was just imposing my own fantasies on his words), he isn’t wrong to say that expressions of arts and culture do provide stability and that governments have an interest in sustaining them.

Rationally, the government should be putting more funding into the arts because of the social capital they generate. There is a sound economic argument that when the market fails to provide certain kinds of goods thought useful, then it is necessary to intervene—health and education are the usual examples. The economics of the arts are particularly prone to market failure, for it is not easy to make the advances in productivity that technology facilitates in manufacturing

The Artisan Reformation Has Begun

Nod to Andrew Taylor for providing a link via his Twitter feed to a speech Ben Cameron made at the Association of Arts Administration Educators conference. Cameron talks about many of the worrisome issues I have covered here in the past – finances, shrinking audiences who procrastinate on ticket buying, organizational succession by young arts leaders who want to reshape rather than maintain what they have inherited.

But as he moved past providing this context for his comments, he made one of the more interesting observations about the change that will be necessary in the arts by comparing it to the religious reformations of the 16th century. It seems there is ever a confluence of art and religion. He leaves some room for optimism while noting the necessity for nimbleness (my emphasis).

Both reformations have been spurred by technological breakthrough—the invention of the printing press and the subsequent widespread public access to scripture occasioned by the printing press certainly has parallel in the redistribution of knowledge with the invention of the Internet. Both reformations challenge old business structures—god forbid that the decimation of monastic orders is the metaphoric fate for today’s major institutions but only time will tell. And both reformations essentially challenged the necessity of intermediation in a spiritual relationship, challenging the notion of the gatekeeping priest or now artist.

Now the Religious Reformation did not obliterate the Catholic Church. Just as 500 years later, many people around the world still find deep meaning in high mass and formal religious institutions, I for one believe that the historic institutions that we have funded to date at their best will continue to be worthy of our investment…

But the Reformation more notably reshaped and broadened the universe of how religion would operate, who would be empowered to act, giving rise to new denominations, new religious rituals, new opportunities for the common layperson to assume responsibility for her own spiritual experience. Similarly in the arts, we are witnessing an explosion of arts organizations operating in new ways and the emergence of the hybrid artist: amateurs doing work at a professional level—a group dubbed elsewhere as the Pro-Ams—….and professional artists who choose to work outside of the traditionally hermetic arts environment, not from financial necessity but because the work they feel called to do cannot be accomplished in the narrow confines of the gallery, the concert hall or the theatre.”

He suggests that the training of arts administrators should include many of the traditional subjects of audience development, fund raising, accounting and entertainment law. But he says that for the next generation of leaders internships and practical experiences “with the political campaign, the sports complex, the environmental justice center” may be just as valid as a similar experience at an arts organization. He cites the MIT five step model of cultivating new businesses, “idea generation, training, mentoring, legal counsel and finally delivery to market capital” and wonders if this along with a more interdisciplinary focus might not serve students and the evolving industry better.

Even though his basic message isn’t anything new, the models and ideas he invokes are intriguing. Both the text and audio of his speech are available so you can pick your poison. You can even download the source audio and listen to his speech on your commute to work or while hiking.

Silly Violinist, You Dance In Train Stations

Toward the end of my work day, I received an email from a patron making a wide flung appeal:

“Opera has long been one of the arts that I don’t care about or support, but watching this video somewhat changed my mind.”

The video he refers to is the one below of the Opera Company of Philadelphia emerging from the crowds at Reading Terminal Market to perform a piece from La Traviata. The patron makes an appeal for someone on his email list to make this sort of thing happen locally and suggests a market as a site.

From my point of view, this is just part of a recent trend. Baltimore Symphony Orchestra and Washington National Opera did the same song in a Whole Foods. Another opera group also did La Traviata, though a different piece, in Valencia, Spain.

Opera seems to be for markets and musical theatre for train stations. Groups in Wellington, NZ and Antwerp, Belgium chose to give flash mob performances of “Do Re Mi” from the Sound of Music in local train stations. Perhaps Joshua Bell and Tasmin Little were ignored when they played anonymously in train stations because they chose to perform classical music rather than musical theatre and played music rather than danced.

To me it seems like an imaginative promotional stunt that will probably wear itself out pretty quickly given that everyone seems to be doing La Traviata and Sound of Music, regardless of geographical distance. But right now the idea is new, fresh and exciting to my local audience. So the question is–Are flash performances viable and how do you keep it fresh so the audiences don’t get jaded? These sort of performances can break down barriers to attendance by showing how accessible the material is. It will be necessary to make formal performances just as accessible though otherwise people will feel betrayed by a bait and switch.

People might be emboldened to stage similar events themselves, (please not High School Musical, please not High School Musical), and this could mark the start of a new populist form of performance (or a revival/revamping of some of basic staging concepts of the old pageant wagon mystery plays.)

Learn The Secret Powers of Time

Kotte.org posted an fun video of an animated talk by Philip Zimbardo about time perception. Geography, weather, religion and technology all have a part to play in how even people of the same country and culture approach time. The brief talk is fun to watch and listen to because an artist quickly illustrates what Zimbardo is talking about with little cartoons. (Well, actually a sped up movie of illustrator’s efforts.) If you would rather watch a fun video than read about people’s changing views on how their time should be used, (perhaps you feel you don’t have the time to read about the subject, for example), this may be just what you are looking for.

I had long suspected geography and weather resulted in the approach to time Zimbardo says it does so I was happy to receive that confirmation. His talk might provide insights for you as to why people are late to make decisions (including attending your performances!) in comparison to other parts of the country you may have lived. Though technology seems to be a great leveler. Zimbardo says young people don’t wear wrist watches because it is a single use device. While reasonable sounding, I am not sure how much credence I give the causality in that claim. He also touches upon that hot topic of audience relations — the need for to provide an interactive rather than passive experience, especially among males.

Take a look-

Musing on the Gifts of the Muse

In this trip down memory lane, I harken back to an entry I did mirroring one of my responses to Arts Journal’s conversation on the Wallace Foundation’s Gifts of the Muse study. Mostly I addressed some minor proof of the idea that people have an intrinsic need to surround themselves with beauty and even big retailers recognize this.

You may find some value in reviewing the Arts Journal discussion. It was one of better ones they have hosted in my mind. Even re-reading my own entry reminded me of some ideas I had that I might work toward.

What Do You Do With A Stolen Actor?

I attended a talk by minor theater deity Richard Schechner last week at an open event for the International Brecht Society Conference. He was speaking about environmental theatre (aka site specific). We just finished a site specific work last month so I was interested to hear what a person who had been doing it for decades had to say on the subject.

There were things he spoke of which matched my original desire for the work but which got scaled back by the artistic team due to various limitations and considerations. The good thing was that one of the people on the artistic team was there listening as well so we will have a common frame of reference for our next event. The talk was scheduled for longer than I thought it would be so I couldn’t stay until the end to ask questions or speak to those friends also in attendance.

I wish I had been able to speak with him because I would have liked to know how he might balance making a performance a more interactive experience with the alienation/intimidation factor of what he was doing. Some of the things he spoke about struck me as “only in a big city like NYC.” He made groups split up on entering so that they would be forced to explore the space more trying to find each other. And if they didn’t like it, they didn’t have to see his show because he had a full house every night. (That option came up a lot as he spoke about the performances he had done.) He also spoke about leaning folding chairs against the wall and letting people set them up wherever they liked without consideration of whether it would be in the way of the performance or technical operations.

My first thought was that while people may crave a more interactive experience, many are already intimidated by the thought of attending as a passive observer. How much worse might their anxiety be if they set themselves up right in the middle of some intense action? I mean I think there is too much contact when I go to a Cirque de Soleil show and one of the performers somersaults right into my lap. Okay, well that is probably too much contact for anyone, but even watching the performers move around the room playing with audience members raises some anxiety that I may be next. Though if you don’t introduce people to the concept, people can’t become more accepting of that type of interactivity. I would imagine setting has a lot to do with it. A performance in a nightclub where you expect to be bumped into and jostled might not cause the discomfort that the same activities in another place would.

The thing that really intrigued me were the rules he set up for his performances. In his production of Dionysus in 69 which is based on The Bacchae, Pentheus has an opportunity to avoid being killed. The actor goes into the audience and picks someone and starts to caress them. If the person doesn’t resist and the actor obtains satisfaction, by his own definition, from their physical contact, Dionysus loses, Penethus lives and the play ends. Schechner said there were only two times that death was avoided. Once, Pentheus ended up in a fairly torrid embrace with an audience member and left with her when they came up for air. The second time, a group of people who had seen the show and decided Pentheus was getting a raw deal abducted Pentheus when he went into the audience. The audience was dissatisfied that the show wouldn’t be concluded and Schechner called for a volunteer who would be fed the lines and actions as he/she was stripped down, anointed with blood and underwent a simulated dismemberment. Schechner said a 16 year old boy stepped forward and you could see him trembling with both fear and excitement. That is one of those powerfully visceral moments that theatre people constantly seek. Everyone is engaged in the moment because even though it is scripted, no one knows what is going to happen.

He told of another instance, I believe with Mother Courage, where they chose 15 people to come up on stage. If you were chosen you could either go up, pass being chosen on to the person next to you or leave the theatre with no recourse to return. But the show wouldn’t continue until they had 15 people. Schechner said one evening the audience apparently decided to test their resolve and the show was delayed at that point for four hours. I would say this is another one of those authentic moments in theatre, though less sought after.

I am sure people have played with the idea of propagating rules for a performance that can end it all in a potentially dissatisfying manner, but it is one of those “new to me” situations which fires the imagination. There may not be anything new under the sun, but parts of this production from 40 years ago might point the way to creating a more interesting environment for people who haven’t considered themselves as theatre attendees.

End of Multi-venue Cultural Facility Construction?

The Nonprofiteer reports that the Kresge Foundation has decided to cease providing support for the construction of new theatres.

The Nonprofiteer’s reaction seems to imply those who hadn’t jumped to build when everyone else did are being penalized while those with established facilities will continue to benefit under the new focus.

“Granting funds instead for renovation and repair means the new Kresge posture will benefit the arts groups that got while the getting was good (or, perhaps, have some other basis for grantworthiness, e.g. re-purposing of an historic building). But arts groups which have been thinking about building from scratch are now stuck contemplating Max Bialystock’s mantra: “He who hesitates is poor!”

Yes, inevitably those who received support in their capital campaigns may not find themselves the beneficiary of programmatic and capacity building support. This is a common story as the financial situation changes for everyone from governments to families. Entities who have a need at the right time get resources that others didn’t/won’t. (And Mom loved her best too! *sniffle*) Also, the way Kresge Foundation sees it, the operating environment is shifting in a direction that can not support new construction.

“Kresge was a critical player in the 20-year cultural facility building boom that swept the arts sector.” Carle continues. “But numerous signs suggest that the building boom is over, halted by a combination of the economic recession and the staggering challenges of running capital campaigns and then covering steadily rising fixed costs. Our new grantmaking strategy is designed to assist organizations in successfully making this transition and positioning themselves for long-term sustainability.”

Their focus now will be on “Institutional Capitalization, Artists’ Support Services and Arts and Community Building.” Renovation, repair and generating a building reserve funding can be applied for under the Facility Investments and Building Reserves section of the Institutional Capitalization area. It appears to be the only area one can apply for openly. Unsolicited applications for all other sections of Institutional Capitalization as well as the Artists’ Support Services and Arts and Community Building areas are not accepted.

They do leave the door open slightly to new construction projects: “On occasion, we will entertain applications for new construction associated with exemplary sustainability practices or those that embody key principles of urban and community planning to enhance the quality of life in a place.” So perhaps if you had a project to reclaim a portion of downtown storefronts for arts use as part of a revitalization project focused on creating a walkable neighborhood, you could have a decent shot at funding.

Farming The Arts

A couple weeks ago on the Americans for the Arts blog, Joshua Russell suggested a farm system for arts leadership similar to what professional sports teams use. I got to thinking about that concept in the context of arts organizations in general.

My first thought was that there is already a farm team feeder set up for so many segments of the performing arts, going something like: high school —>college/conservatory —> professional. Depending on the discipline, then you might get into different strata for theatre companies, symphonies, dance companies where performing with one is more prestigious than another.

Farm League Actors?
Then I started thinking about whether some sort of system like this might be possible in theatre since that is the area whose training and performance system I am most familiar. There are, in fact, a number of college/conservatory theatre training programs with very close associations to LORT theatres that provide actors, stage managers and technicians with practical experience (and the theatres with less expensive labor.) But there is a lot of room for expansion. Given a huge infusion of money and a shift in funding structures, could Broadway and the League of Resident Theatres (LORT) create a feeder system? Done right, it could shift the focus away from NYC, Los Angeles and Chicago as the ultimate career goal and strengthen theatre regionally. Of course, it would take about 25-30 years for attitudes to shift sufficiently away from the holy trinity as a career destination.

Toledo Tyrones, Guthrie Triple A Team
There is already a tacit acknowledgment of stature, but I imagine some people, as a matter of ego, and there is plenty of that in the arts, might not like to have their local theatre overtly regarded as substandard to the organizations they feed into. On the other hand, a lot of people find minor league baseball games and the parks that house them to be a lot more fun and family friendly than the majors. Presumably, there would be some sort of investment of funds and resources from up the chain to sustain the system of cultivation. That might improve quality on many fronts for the single A to triple A level theatres.

Setting Down Roots

I think it would also go a long way to solve some of the concerns Scott Walters and Tom Loughlin have about the careers theatre training programs are preparing students for if there were viable career opportunities that allowed people to maintain a long term regional residency. It might not stem the tide of too many people pursuing too few opportunities, but it might keep creative people closer to home where they could apply that skill in ways that would bolster the local economy.

The Wise Farmer Plans Long Term
Ultimately, short of an immense shift in thousands of elements, I don’t anticipate this happening any time soon. At least not on a national scale. I think a single regional theatre could make a commitment to sourcing locally. They could go to a couple of training programs and commit to employing their students with an eye to keeping them around for a long time. Every college program I have been associated with has a pretty good idea what high schools feed them. The colleges and the theatre could go to them and say they look forward to seeing their students on their stages and they hope the schools continue to maintain strong arts programs. The theatre could also go around to other theatres throughout the region looking for up and coming talent.

Then the theatre could employ their board connections directly and indirectly to create a program where artists could secure good rents and mortgages and get other incentives to stay locally. In turn some of those who are attracted/retained to the area can target the feeder schools as teachers and visiting artists to help cultivate that resource–and eventually expand to other schools.

By the way, this is partially how the whole regional theatre system was supposed to work. Instead, they turned to NYC to do most of their casting. This hypothetical theatre would be looking to lure people back or give them an incentive to never go. To some degree, it would actually be healthy for the theatre to have people go away to work with other actors and organizations and then return. While Broadway may always be the gold standard in many respects, it might be best to have people going away to work in places that served regional communities because those are the audiences the theatre wants its people to learn to serve.

Shifting The Conversation
But in terms of a national movement, I think there is a better chance of Walters and Loughlin succeeding in changing the way students are trained and the way their expectations are shaped than having most theatres change how they source their talent.

Sports and Theatre
In that context, my mind turned to a comparison of the athletics and farm system for professional sports. The systems aren’t completely analogous, but there are enough similarities to speculate a little. The problem area that Walters and Loughlin identify is the college/conservatory stage where people choose to major in theatre hoping to make a career of it.

For college sports, a lot of athletes are offered scholarships to play for the school. There is a fair amount of controversy about this because there is a lot of money invested in non-academic pursuits at educational institutions. Victories bring prestige and increased donations from alumni. There is also criticism made of the fact that these students generate a lot of money for the school, but often don’t get a good education out of the deal because of low expectations of them or even lack of time to excel in both sports and academics.

Practical Professional Expectations
But the thing is, despite all the investment into the athletic programs and the players, you pretty much know that not everyone is going to get to play professionally. There are far fewer professional teams than there are college programs that can feed them. There are 32 NFL teams and about 120 college football teams in Division I alone. There are only a select few who can successfully operate at the level required by professional sports.

You occasionally hear about athletes getting short shrift on their education or having irrational expectations of being recruited to play pro right out of high school. But how many people will complain if all of Alabama’s defensive tackles didn’t get drafted to the NFL even though the school finished first in the football standings last year?

Status Enumerated
Statistically, every defensive tackle that graduates each year may have a better chance of going pro than every acting student that graduates, but for all practical purposes, the chances are the same. So what is the difference? Why aren’t more athletes taking temporary jobs, biding their time until their opportunity comes?

Well, for one thing, I think its partially that numbers help define your place in sports. You know how fast you can run, how many times you have completed an action successfully and how many times you didn’t. Personality and passion also contribute to whether someone wants you for their team, but the statistics provide a baseline comparison between you and everyone else and you know what teams value. You may think you weren’t used to your greatest potential, but you probably have few illusions about an athletics career going forward.

What Are Ian McKellen’s Stats?
In the arts, things are much more subjective. Assessment is as much about how you have improved and demonstrated you have started to grasp concepts as it is about your overall talent. Just like there are only a few people who have the ability to hit a 90 mph fastball and solve complicated physics problems, there are only a very few with magnificent acting talent. Except that personality and good looks can be just as important at the end of the day as skill. Trying harder won’t get most of us any closer to hitting that fast ball, but with such subjectivity muddying the evaluative waters, it is easy to believe success is just a matter of patience and trying hard.

In an earlier time, I think those who instructed would have had an easier time trying to disabuse their students of this notion. Now that we can watch people try out for American Idol at the mall and make it to the final rounds based heavily on charisma inspired voting, I think it is harder to convince people that the odds are greatly against them period, much less based on lack of ability.

I Didn’t Go To Class Because I Was Practicing Being A Lizard*
One of the great similarities between theatre students and athletes in Division I colleges is that grades often suffer as a result of their pursuits. (Though there is far more pressure on instructors to grade athletes more leniently.) Because of their great emotional investment in theatre, those students often neglect to complete assignments or even attend classes in favor of theatre related activities.

A number of theatre departments threaten dire consequences for students who let this happen by commission or omission. But as I have mentioned before, I think Tom Loughlin’s idea that students need to be trained to employ their abilities more widely becomes more apt. If students are going to cut class and neglect studies to do arts related stuff, you might as well have them channeling their passion toward doing something that will develop skills with wide applications.

*I didn’t skip class, but I did spend a lot of time practicing being a lizard for my scene work in Edward Albee’s Seascape

Stuff You Can Use: Free Classes!

Okay, very short entry today so that no one thinks tl;dnr from just a glance.

Fractured Atlas, which is doing a pretty great job gluing the artistic world together, is offering FREE online classes which you can start, pause and continue at your leisure.

From their blog announcement making the courses free (my emphasis so nothing is overlooked.)

Currently, there are six courses (on marketing, fundraising, professional identity, social media marketing, working with agents, and getting your sh*t together) and two video workshops (on independent contractors vs. employees, and wellness programs for dancers). We will be launching four to six more courses during April and May (on audio description for performances, presentation venues, board development, fundraising letters, financial planning, and producing) and more video workshops are in the works.

You have to sign up to be a member, but the Community Membership is free and that is all you need to access the classes. You may, however, be interested in the insurance and other benefits they offer with a paid membership so it can be beneficial to look around a little.

I just signed up myself after years of reading their blog. While I am pretty sure I have my sh*t together, you just can’t pass up the opportunity to check that out. (And I strongly suspect there may be people I am going to encourage to take the class.)

Stuff You Can Use: Ticketing Software

David Dombrosky, Executive Director at the Center for Arts Management and Technology posted a link to the results of a Ticketing Software Satisfaction Survey they conducted last year.

They broke down the results by small, medium, large and very large organizations as defined by budget. They looked at what software, services and features people were using at each level to serve their audiences. I will reiterate the report–the respondents were self-selected so the results should not be construed as representing the market share of each ticketing option.

I didn’t scrutinize the report much and what I was looking for was assuredly defined by my own criteria for a ticketing system. The thing I was interested to find as a low priority feature was barcode scanning. It makes sense that small organizations wouldn’t need it but even the very large organizations didn’t see it as a top feature. I wonder how many of those who have the ability to process bar codes actually use it.

I guess I am somewhat sensitive to the issue because our events are listed on a site that sells athletic tickets with the option of printing a pass a home. Occasionally someone asks us about that option. For us the cost is far too prohibitive and too few people order in advance to actually use the print at home option. Had we more seating capacity, it might make sense to scan the bar codes on the tickets to expedite the processing of all the at gate ticket buyers.

Even if you aren’t interested in reading about all this, the end of the report can be helpful if you are looking for new ticketing services. There are three pages of questions to ask and things to look for when evaluating ticket systems for your organization.

Reflections On Many Recent Arts Experiences

I know that my season is starting to wind down when I actually have time to get out and see other people’s performances. We who work in the arts are frequently told that if we want to stay at the peak of our powers, we should always being seeing things. When you are in the middle of your season, you tend to think that you see lots of performances because you are watching a lot of different things.

The problem is, the frame of mind you are in when you watch your own show isn’t the same as when you watch someone else’s. You are thinking about arrangements that still need to be made. You are noticing things the ushers should be doing better and trying to commit that list to memory so you can attend to it during a break. You are generally less free and open to the experience. Some times you just need to go somewhere else and have the experience free of this baggage so you can progress in your own skills and abilities.

Two Fridays ago I went to see a show that contained two pieces from a work being developed to premiere on our stage this coming October. It was a nice time and I chatted with some potential donors. Granted, it wasn’t entirely free of associations with work, but not paying for any part of the production or reception certainly frees the mind of some concerns. A sentiment that one of my colleagues from another arts organization also expressed to me.

This past Friday I went to the First Friday art walk to watch excerpts for the Celebrity Project show that is opening this coming weekend. We were trying to drum up interest in the show but also gauge what did and didn’t work. I sidling up to eavesdrop on people talking about the pieces. Pretty much all our spies overheard comments on the same issues and a revamp is in the works on a couple sections.

Saturday I went to see a Fijian group that had been brought in by the East-West Center arts program as part of the celebration of their 50th Anniversary. Before the show we were told that what we were about to see was the real deal and not something that had been altered to be more palatable for tourists.

This became apparent when the group finished their first song and then went up stage and sat down in a semi-circular huddle and continued to sing–backs turned to the audience–for another five minutes. The audience seemed mostly bemused to be ignored by the performers for that period.

During this, I had a quick cascade of thoughts:

-Hmm, maybe something like this would constitute a new approach to performances.

-No, wait, this is the opposite of the current thinking. Not only is it framed in the proscenium, it moves away from interactivity and getting the audience more invested in the performance. In fact, it is actually more alienating.

-Hey, isn’t that sort of synchronous? They are performing on platforms being built for a show by the father of alienation, Berthold Brecht. Hmm, now that I think about it, someone has probably already staged a show that makes no concessions to the needs of the audience at all, ignoring and alienating them.

-Actually, this sort of activity is probably very interactive and communal in Fiji which is why they are gathered together in a circle.  Since it isn’t designed to appease tourists, we are probably just in the wrong setting to experience it in the correct manner.

Anyway, after about five minutes the men got up and started dancing and the show went on from there. Different groups would get up to dance while those that finished moved back to the circle.

The singing never stopped continuing through the transitions between dancing groups. There would be a momentary pause as they shifted between songs. But the pauses were so brief that when combined with the split second tableaux the dancers would freeze into, the audience was generally uncertain when to clap.

I began to understand why attendees of classical music get so irked by applause at the wrong times. Breaks between movements are about 20 times longer than the minuscule pauses the Fijians took to pose and continue the same dance. Yet someone had to leap in and start clapping. By the third time I was muttering under my breath for people to wait a couple more beats by which time it would be clear if it was the end of the piece or just a designated pose point.

I have to give the Fijians a lot of props for their stamina and breath control. They sang continuously for 90 minutes without amplification. The only time a person didn’t sing was when they were dancing energetically around the stage. But then they sat back down and started singing again never appearing winded by their recent exertion.

The final interesting artistic encounter came today. The lobby of my building has a gorgeous 104′ x 23′ fresco mural by Jean Charlot. It is one of the last pieces he did before he died. Today his son came by to show the piece a muralist from Barcelona. I am very proud of the mural and I want to know everything I can about it so I brought my lunch to the lobby to see if I could learn anything new from Charlot’s son. There were some new revelations. Included were some fairly obvious motifs staring me right in the face I hadn’t recognized.

What I really appreciated was how passionately and eloquently the muralist from Barcelona spoke (either that or the translator was good at embellishing). He spoke of murals being the most primitive form of art dating back to cave walls. He talked about murals being the precursor of movies. He spoke of how in days when literacy was less widespread, murals told stories with sequences of images. However, unlike movies in which the sequence of event is set down by someone else, with a mural you can create your own story by choosing which image you will view next.

It occurred to me later that this activity is already in practice with people creating mash ups of other people’s work. As processing speeds increase in our various electronic devices, perhaps it will become even more prevalent. The problem today is that the person who created the original can become angry if people re-mix their work and share it with others. With a mural, the experience is much more personal within your own head or limited to whatever group you can gather around you to listen as you point out how you have re-imagined the sequence of events.

Who Will Fight For It?

Well my post on Tuesday on the changes in wireless microphone rules garnered the most hits in one day that I have ever received. I am actually not sure exactly where all the visitors heard about the entry. The old tracking software isn’t giving me the detailed clues I thought it would. Anyhow, if you are a returning visitor, no matter why or what the source, welcome.

Earlier this month, the Clyde Fitch report linked to my entry on the continued marginalization of arts education in the class room asking, “but who will fight for it?”

That question has been echoing in my mind for the two weeks since. The reverberations reinforced by incidents like this story highlighted by Richard Kessler over at Dewey21C on the practice of schools dropping certified arts teachers in favor of outsourcing the task to actors. Don’t get me wrong, I am all for actors getting paid to ply their craft. There is just no mystery about the long term implications of accepting ever decreasing arts exposure and experiences in education.

The other situation that has kept the question of who will fight for arts education going through my mind is that my state now has the fewest instructional days in the country due to budget cuts that furlough teachers 17 days out of the year. Last week we had 200+ students drop out of a free performance at the last minute because the furlough days had put them so far behind, they couldn’t afford the time for a field trip. For most of these students there wasn’t even the factor of having to pay for a bus because the school is so close, it regularly uses our parking lot as an assembly point for disaster drills.

Over the next month or so, the instructor of a music class for those studying to teach K-12 is going to be on our stage getting the students up and moving putting together a project. I was standing in the wings today brimming with pride for the instructor who is doing a fantastic job on this first day of getting the students to move. The thing he has them working on combines history and literature with dance and music–and that is what I saw in just this first day. There could be a lot more wrapped up in this thing before they are done.

But as I stood there thinking I have to tell the instructor’s divisional dean that they need to get him in a tenure track position and never let him go, another part of me is wondering if there is any use in having all these students work so hard if there is an ever narrowing chance of putting what they are learning into practice.

Of course, there are many schools bucking this trend and they aren’t all in the higher tax base districts. I recently nominated a local school arts program for recognition for fighting the good fight using the arts to give students an outlet for the problems they face.

I don’t want to position the arts as prescriptive only, but the truth is in the aftermath of the earthquake, a lot of Haitians came together in song. The arts are the basic factors which tie us together. So when arts teachers and artists are derided for being paid to teach and produce what is fun, it is because music does soothe the savage beast. Arts and cultural experiences answer fundamental needs.

I think people may confuse the primal emotional satisfaction they experience with the fulfillment of need they gain from disposable products. Plastic forks and paper plates allow you to continue enjoying a picnic or party rather than spending the time dealing with dirty dishes while everyone else has fun. Hearing a song/seeing a show/looking at a painting quickly puts you at ease and because you can’t identify exactly why, you equate it with the same feeling you get using disposable conveniences.

It wasn’t really until this moment that I begin to understand why people like Scott Walters often bring up the idea of slow food in relation to the arts. Just as fast food can create a disconnect and lack of appreciation for what is really invested in a well prepared meal, so too can being removed from the methods of arts production. It isn’t just a matter of lack of exposure means people don’t have an opportunity to enjoy and understand the arts, it is also a matter of not being cognizant of what has been invested in its creation.

Familiarity breeds contempt. At one time high wire circus acts were the main attraction. But as people became more familiar with the experience, there became a greater need to up the ante for the act to hold peoples’ interest. It wasn’t enough to just walk across forward and backward with and without a net. But have you ever tried to walk a rope suspended only a couple feet off the ground? I tell you, you gain a new respect for even the simple stuff.

I am not saying anything new here, of course. Studies have shown that people who have hands on creative experiences are more likely to participate in the arts later on in life.

Who will fight for the arts? Well, we all have to, even if it is in small increments every day. Certainly, the big crusaders need to be there too, but they can’t be seeking success in spite of the inaction of everyone else. If you succumb to the despair of the direction of things and give up creating opportunities to learn and experience, then there will be no one trained to teach art when someone comes looking.

Info You Can Use: Will You Have To Get Rid Of Your Wireless Mics?

You may or may not be aware that after June 12, 2010, you will no longer be able to use wireless microphones that operate in the 700 MHz range. Arts Presenters has been following this issue very closely and has put together a good resource page on the subject. The page contains information on the ruling and has a link to help you figure out if your wireless mics operate in that range. If they don’t, you can keep using them. Some microphones can be re-tuned to operate outside that range which may also be good news.

I say may because APAP also hosted a conference call on the subject. The transcript may be found here. According to one of the speakers, Matthew Nodine, chief of staff for the FCC wireless bureau, the FCC has made room in the UHF band for all those displaced by this ruling. The question is whether you can stay there or will have to move again. From my reading the experts answering the questions don’t give any concrete assurances that wireless microphones can operate in that area over the long term. They even mention there are a number of other interests who wish to operate in the same area of the white space on an unlicensed basis.

“You have competing interest in the white spaces proceeding which has to be resolved for the commission to decide exactly what rule is going forward that should apply to wireless microphones, should apply to other users, should apply to the licensees and the other licensees in the band.”

There seems to be potential for being bumped from where you are operating at a later time if the FCC decides that space should be used for WiFi or cell phone internet operations. (Just as an example. I have no idea if operating in this span of bandwidth is viable for these functions.)

On a more positive note, it sounds like theatres could actually secure some frequencies by becoming licensed to use them. (my emphasis)

“The FCC is basically setting up a licensing opportunity as one of the possible destinations for operations on a permanent basis in the TV core spectrum. The value of licensing as you may have guessed is that you have enhanced interference protection as against white space devices. You are permitted, and I will just leave it there. You also have interference protections as against all unlicensed operations. You have flexibility to conduct two-way wireless mic related operations. Queuing is permitted for licensed operations for production personnel. It also permits certain types of uses of wireless devices to key stage hands, so sort of backstage uses which are related to performance. All are encompassed under the authority which licensed operators to which they are entitled.”

If you do employ a lot of two way communications, getting licensed may be a necessity. (again, my emphasis)

On the unlicensed side, if you chose not to be licensed, it seems like first of all the only sort of interference protection that you would enjoy would be to operate on certain set aside channels in the TV core where white space devices are not allowed to operate. I think this is a proposal in the commission’s order, but it says that such operations will be limited to 50 millowatts, 5-0 millowatts max power and would probably be limited to one-way only operations. …. it seems as if the queuing and the backstage kind of radio access, the two-way capabilities are very much a part of the performance experience and part of the production values which have been built into certainly into any sort of serious professional production. It looks to us for this particular community of users, that licensed use has a lot of the characteristics which really are the bedrock of any sort of quality performance.

What happens if you keep operating your 700 MHz devices after June 12, 2010? According to FCC wireless chief of staff Nodine,

“There are penalties that are going to be associated with wireless microphone system user who is using their wireless microphone system in the 700 megahertz range after June 12th. We don’t know – we can comment on what we believe those are going to be. And that’s probably going to be a, a fairly wide range of both civil and potentially criminal penalties. And it will be looked at on a case by case basis.”

Carl Sagan Sings About The Universe

Hat tip to Artsjournal.com which had the video below as the video of the day last week. I normally don’t watch the videos there but something inspired me to and I am glad it did.

The video is a remix of Carl Sagan from the Cosmos television series with a little Stephen Hawking from the series Stephen Hawking’s Universe. The remix is an effort by Symphony of Science which creator John Boswell says “is to bring scientific knowledge and philosophy to the masses, in a novel way, through the medium of music. Science and music are two passions of mine that I aim to combine in a way that is intended to bring a meaningful message to listeners, while simultaneously providing an enjoyable musical experience.”

Right now there are four videos on the site. As is the case with so many musical groups, my favorite so far is their “early work;” their first video seen above. Symphony of Science remixes the footage from Cosmos and other science shows using auto-tune to make the speakers “sing.”

Given my recent post about interdisciplinary use of arts in education, I was pleased to see an example of someone doing just that. While the videos weren’t designed for classroom use, they could easily be used as part of instruction. The videos also reminded me of the TED video featuring Mallika Sarabhai I wrote about last month. Specifically about the quote so many people seemed to love – “You have treated the arts as the cherry on the cake. It needs to be the yeast.” I seemed to me that video editing and music helped an thirty year old science series bloom a little.

I had other concerns on my mind than watching a science show back in 1980. I never realized just how beautiful the imagery was that Sagan conjured during the series both visually and descriptively in the narration. It belies the common notion of science being dry and sterile and Symphony of Science gives it another interesting twist. I see that all 13 episodes are available on Hulu. I may have to take a look at them.

Info You Can Use: Cell Phone Donations

If you have been excited by the prospect of using cell phones as a mode of donation after hearing of the success in raising funds for Haiti, you may want to do some research and calculations. The cell phone and credit card companies have gone out of their way to make it easy to donate for Haiti relief and waived most of the ancillary costs.

You on the other hand, probably won’t be so lucky.

Hawaii Public Radio had a short piece covering a meeting sponsored by a local foundation on the subject of cell phone donations this week. (link downloads mp3 file. This link if first doesn’t work. Look for raising funds..social media) A representative from a cell phone company talked about the costs to set something like this up- $500 set up fee, $400 monthly fee and a a .35 per transaction fee.

With costs like that, it would likely only be worth your while if you had a large group of people already giving that you wanted to provide an alternative mode for donating.

Now that said, I can easily see the costs coming down as those for whom it makes sense use the service. Once all those involved with the transactions create more efficient processes, the service may become more affordable. Someone is likely to invent an app for the iPhone or Facebook which will facilitate the whole exchange and two years from now it will be a $2 billion business in $25 average increments.

Another observation that is made in the story related to social media was in regard to who one puts in charge of coordinating it. One speaker cautioned against putting the youngest person in the office in charge of social media just because they understand the software the best of anyone. “They know the tools, but they don’t understand the sophistication of your message and they don’t always understand the intangible qualities…of how you actually communicate with people out there.”

I have a suspicion this is something a lot of people have already thought to themselves but were afraid to say it for fear of showing just how out of touch with social media and its great power they are. It just takes a visit to sites like Failbooking.com to see some pretty poor choices when using Facebook. Though to be fair, I sort of question the wisdom of this water safety ad by Royal Life Saving Society Australia.

Engaging Production Blog

Over the last few months, I have been following Don Hall’s An Angry White Guy In Chicago blog as he discusses the process behind the show he is directing, The (edward) Hopper Project..

Hall directed a play based on Edward Hopper‘s iconic Nighthawks painting. He was inspired by a retrospective of the artist at the Art Institute of Chicago.

Nighthawks, Edward Hopper via Wikipedia.org

What has kept me coming back on a consistent basis is the fact that he does such a great job talking about his process and holding my interest when so many production blogs fail to do so.

So I thought I would direct a little attention his way (though he certainly doesn’t need my help) and point out some of the entries that caught my attention most:

-His discussion of how to make a play written by a group work. He acknowledges writing by committee generally isn’t going to yield anything of quality and talks about working through the conflicts he had with people who didn’t agree with his cuts. (And here is a reposting of Time Out Chicago preview piece he inserts into his blog later in which his process is described less charitably. To his glee, it seems.)

-Post about the start of rehearsal

One of the interesting things he does is reposts all the reviews of the work, starting on January 19 (if you followed the link to all the Hopper entries, just scroll up and start reading upward from the review by Joe Stead.) He then reflects, pretty fair and honestly for the guy who directed it, about the review, further discussing what his aims had been.

He acknowledges why some people may find the show difficult or dislike the style in which the show was presented. He says as much in response to one of the first reviews

“I’d be lying if I didn’t feel a sigh of relief that someone appreciated the fractured narrative structure and found it “consistent with the mystique evoked by Hopper.”

His review of reviews illuminates in one place the truth that you shouldn’t attempt to gear your show toward pleasing critics. What each seemed to think he lacked contradicted at least one other reviewer.

-One of the entries I loved the most since I have never heard of anyone else even trying to experience their show in this manner is the entry where he listens to his show being described for the blind. He laughs so hard that he approaches the point of sabotaging his own show.

However, Don does suffer some repercussions for his practice of reprinting reviews whole cloth and receives a cease and desist letter in response. The Chicago Tribune Theatre Editor pre-emptively reminds him of the limits of fair use when he provides Don with the link to the review which appeared in that paper. (I assume he does that with all the blogs and not in reaction to the desist letter.)

While I don’t wish legal action on anyone, I appreciate the reminder about the intellectual property issues and concerns one must be cognizant of when creating art. From what I understand, the cease letter was sent in reaction to reprinting a review from a web only publication. Since he fully credits and links to the original review, the only motivation I can think of for hiring a lawyer is that the advertising revenue lost by not having people visit the site. I am not sure Don was even asked to take the post down prior to receiving the letter. As more newspapers move to web only presences, I wonder if this sort of thing will become more prevalent.

Theater That Revolves (Among Other Things) Around You

It has been a busy week for me. All the entries this week were started on the day prior to the time stamp and finished after midnight. In the interests of getting to bed a little quicker, I want to offer you a short entry with this very cool video from TED.

Joshua Prince-Ramus, an architect on the Wyly Theatre of the AT&T Performing Arts Center in Dallas speaks on the process they went through to create a space that is able to recreate itself. In this building, the seating and the stage actually fly in and out providing as few as two people the ability to shift the space into multiple configurations. In addition, an audience can either enter through the lobby or directly through one of the pivoting exterior walls.

Though he admits it would take a little too long to do in a 15 minute intermission, he suggests a show could start in a thrust configuration exit to an intermission and have the audience return to a second act in arena configuration–with the audience entering and exiting through different modes of egress.

All of this designed with the aim of the building serving the needs of the artist rather than the artist fitting the work to the building.

All very cool. And *sigh* very expensive, I am sure.

Chatting In The Gauntlet

For the discomforting performance I referenced in yesterday’s entry, we had set up a seating area on stage so that audience members could sit there and watch the performance looking out at the audience in the permanent seats. The cast referred to it as a gauntlet arrangement and from the tension it evoked, it was probably an apt description.

Can’t Talk Now, I Am Acting
Part of the performance involved the participation of “volunteers” from the audience. These people were chosen from those seated on stage and at one point, they help secure a performer in a bungee rig. An interesting thing happened. One of the volunteers started chatting with the artistic director while the bungees were being flown in about how much he had wanted to take her master class and maybe even take a dance class at the college. Striking up a conversation during the performance was a pretty strange thing to do, but the show was a little strange itself. After the show he spoke with all the cast members and even emailed the group complimenting the performance.

Those that spoke to him didn’t get the sense that he normally had problems acknowledging social boundaries. He was just really excited by his experience and wanted to talk about it.

Encourage People To Text During Your Monologue?
I started to wonder if this might be a sign of things to come as people begin to expect that the ease and immediacy of social media conversations be translated into their face to face encounters. We have already seen the negative side of this with people talking on cell phones and texting during performances. But this incident Saturday night gave me some insight into the constructive possibilities if a performance was well-designed to take advantage of these impulses.

There seems to be a growing practice at conferences that people Twitter about the speaker/panels, often with the hope that someone is monitoring the tweets and will adjust the content accordingly to either address areas of interest/questions or move past the boring parts. This sort of interactivity could be harnessed for a performance to change its direction every night.

But I wonder if there is a way to create an entirely new dynamic between performers and audiences in which a more extensive interaction than the way having people call out suggestions at improv shows transpires. I don’t know exactly how it would manifest, but I can imagine the performers would act to guide things in a general direction and integrate audience members either individually or as a collective resource.

How Sharper Than A Serpents Tooth Is A Marginalized Audience

What I am fairly certain of is that it won’t be a matter of trying to adapt what is already done to include patrons. People may find some successes, but shoehorning your audience into King Lear isn’t going to cut it in the long run. The format may evolve from current practice in stages, but I think it will depart from it eventually.

The success of this idea hinges on the guy from this weekend being a sign of things to come where people are less self-conscious about stepping forward to become involved in social interactions in general rather than an outlier. Given that those who watch YouTube videos far outstrip those who contribute, I don’t expect self-consciousness to ever erode so far that everyone will want to be up on stage.

Fits With Other Trends
It occurs to me that a situation where those with training/greater experience in the arts act to guide those with less dovetails well with other trends we have been hearing about. It would allow Pro-Ams to become more involved and pursue their interests if greater opportunities existed. If arts people became more adept at directing people without arts training in various activities, then perhaps they will gain the requisite skills to drive the creative economy we are told is emerging.

Getting What I Wanted…And Then Some

From the “watch what you wish for” file. Last Friday I was driving home pondering the fact that far fewer people purchased tickets over the phone or in person than they did even five years ago. As a result we have lost an opportunity to speak with people and gain clues about what their impetus was for coming to the show and what sort of experience they expect. Certainly, we can speak with people in the lobby before the show and at intermission, but both our ability and time frame in which to act on things we learn is impaired. We also aren’t getting information like “my wife asked me to call for tickets for our friends and ourselves…” to learn who it is that initiates the attendance process.

Technology allows us to provide information and an opportunity to purchase 24 hours a day. However, I being to feel that the communication stream between our patron base and ourselves is increasingly one way. We provide the information telling them about the show on our websites, emails and stories but we get relatively little back from our community. If they didn’t buy tickets, we might not get any sign of response at all. Lack of purchase may not necessarily indicate lack of interest, just use of the wrong communication channel to reach people.

So as I was driving home Friday, I started pondering making today’s entry an open letter to our communities telling them they needed to be partners in the communication process to let us know if we were meeting their expectations.

Then came our show on Saturday.

We had advertised the performance everywhere noting that it was for mature audiences only. You couldn’t buy tickets online without seeing an image of the brash performance group making crude gestures (crotch grabbing, etc). We didn’t hide that the show might offend people. We warned people we suspected might be upset by it, including mentioning that it might not be suitable for their kids. We made a similar announcement before we opened the door that night.

Within 10 minutes people walked out and asked for a refund. I gave it without question because there was worse than that to come and I didn’t want to be accused of manipulating them into sticking around. More people walked out at a particularly intense scene. One woman threw her program book down in the row in front of me and criticized the choice of the performance while the show was continuing on stage before storming away from me. (This was the person who had come in to buy tickets and we cautioned against bringing her kids.)

Let me just say at this juncture that the show, while quite unsettling, wasn’t providing an extreme experience. There is far more coarse language concentrated in the first 10 minutes of David Mamet’s American Buffalo. The subjects being covered frankly and with some profanity, were not pleasant ones as you might imagine. I started to realize that people may be confusing being made very uncomfortable with actual obscene acts. Far more violence and sexual situations can be seen on television and in film but there is nothing to mediate the experience when it is live.

I admit that the show made me uncomfortable as I knew it would and I approached the lobby at intermission and the end of the show with some trepidation. But I guess everyone who hated the show had already left because no one approached me with complaints.

-One woman praised me for being brave enough to present the piece. She said of the four people in her group, she liked the show the best. She also said we gave her group something to talk about on the ride home. They were one of the last people to quit the lobby that night.

-Another woman told us that she was amazed at how far the performers went with the subjects. She noted that most of the time, groups were afraid to really commit themselves to fully exploring tough subjects so she was amazed when she realized they had reached the point people usually retreated from were going to just continue on. She said something to the effect of “I have had these conversations in private before and was flabbergasted that someone was saying them aloud for all the world to hear.” She said she was going to blog on the experience. We told her we hoped she would and asked her to send us the link.

-One of our students said his perspectives had changed.

-This weekend the performers forwarded comments attendees had left on their website. The commenters repeated the sentiment about the show giving them a lot to talk about.

I was surprised that we didn’t receive any negative emails or calls about the show over the weekend. The woman who complained to me in the theatre during the performance did call today to continue her criticism. I mostly just listened and let her talk. She told me how the show was inappropriate for the type of organization she perceived we were. Even though I didn’t agree with her about the type of places these shows should be performed; the responses of other audience members clearly showed there was some value in broaching the subject, I didn’t mention any of that.

This was the conversation I was yearning to have with my audiences on Friday. I didn’t necessarily want to have a criticism infused discussion, but I was getting what I had wanted–an audience member telling me how she perceived our organization and what she valued about it.

I really don’t have any desire or ambition to upset my audiences to elicit these sort of conversations from them. I would love for them to say these things to me all the time. But even if I was having rich, meaningful conversations with my audiences all the time, I would still present challenging work that made sense for us when I had the opportunity. Conversations on those subjects are desirable as well.

Only 15 Minutes Of Fame For Tragedies?

Lucy Bernholz at Philanthropy 2173 makes some fascinating reflections on the impact of technology on giving vis a vis the Haitian earthquake relief efforts.

I confess a huge amount of skepticism when I had first heard that one could donate to the relief effort via text messaging on your cell phones. I wondered how much the phone companies were profiting off this and how big a cut the donation processors would be taking. Apparently I wasn’t the only one because according to Bernholz, the phone companies have waived the fees under pressure of public opinion.

She also talks about the possibility that those who received funds may be under greater scrutiny. I remember after Hurricane Katrina, many people were horrified to learn how great a percentage of their donations were going to administrative overhead at the Red Cross and similar organizations. The Red Cross has shown some transparency by tweeting near real time updates of the climbing donation totals. Bernholz suggests that Twitter may become the platform where this is not only reported–but where people also question what has been done with the money.

The suggestion that really grabbed my attention was her idea that technology might cause/allow people to acquire “Donor Attention Deficit Disorder”

That people all over the world can be so instantly engaged and moved to donate is certainly a good thing. But does it come with costs?

On Wednesday, January 13, #Haiti was a trending topic on Twitter all day (a measure of what the millions of tweets are discussing). By Thursday, January 14, it was gone. Does the ability to give instantly and painlessly (mobile donors won’t even see a charge for the gift until they get their next phone bill) make it extra easy to give and move on? Will “donor fatigue” be replaced by “donor A.D.D.?”

The concept that even tragedies have only 15 minutes of fame before people move on is pretty chilling. If the best tactic for successful fund raising is providing people with an opportunity to give at the point where the emotional appeal is greatest, it is going to be increasingly difficult to sustain any sort of long term support. And how long will it be before people become inured to solicitations of calculated to concentrate a great deal of emotional response in a short span. Such an approach might stunt efforts to gather support for true tragedies.

It probably doesn’t help that we are told to just give money. Granted, in this case, it just isn’t practical to become physically involved. Much less so that after Hurricane Katrina. There is also something of an underlying message that once you have given, you no longer need to be engaged with the problem. All you are being asked to do is just give money and you can accomplish that by doing something you enjoy doing everyday–text a number.

First Creative Campus Class Reports In

As I have been reading blog entries about the recent Association of Performing Arts Presenters annual conference, (APAP) I have seen mentions of Creative Campus project presentations. Since this information isn’t widely disseminated, I thought I would give the projects and the participating organizations some publicity to share the news of their success.

First a little history, APAP administers the grants program but the original idea emerged back in 2004 at the 104th American Assembly. (The paper they produced on the concept may be found here.) The first group of projects is drawing to a close (though some were only one year projects and have been completed) and the granting for the next group is in process.

Many of the organizations in the first group created dedicated webpages to archive their efforts which you may be interested in visiting.

Dartmouth College dedicated themselves to exploring the class divide in the surrounding community as well as within the college community.

The University of Nebraska Lied Center worked with multimedia performance group Troika Ranch to create a new performance piece, bring the disparate departments of the university together in creative experiences, and most interesting to me, adapt motion performance software for modern dance for use with rehabilitation patients.

This is not to be confused with the efforts of the University of Kansas Lied Center’s project, Tree of Life Creativity – Origins and Evolution which involved a intra-campus collaboration as well as partnerships with other campuses.

The University of Iowa’s Hancher Auditorium, still displaced by the damage caused by the flooding of summer 2007, commissioned the development of a world premiere, Eye Piece, in cooperation with various departments. The work explores the process of gradually losing eye sight. The topic may seem a strange one until you learn that the university’s Carver Family Center for Macular Degeneration was a project participant.

The University of North Carolina-Chapel Hill’s current theme is Diasporas. I say current, because it the description implies there is a different theme each year. Indeed, the APAP website information about the project lead me to believe it was about the death penalty. The university’s some times controversial summer reading program is a partner in this project along with the departments of communications, dramatic arts and resident LORT company, Playmakers Rep.

I wasn’t able to find information about their respective projects on the Hostos Community College or Stanford University sites, so the final project is Wesleyan University’s Feet to the Fire on global warming. This project involved interdisciplinary learning that appears to have permeated every corner of campus activities and moved out into the surrounding community. From the video summary of the project, it sounds like people who attended their events felt the power of the arts was essential to getting the message across, as was suggested in recent posting.

Even though the project officially ended last June, the university has continued to provide the experiences they initiated. Like most grant programs, I am pretty sure this was the goal–that the funded initiative will be perpetuated. If you are inspired by what you see, it is unfortunately too late to get into the current grant cycle. But it is the perfect time to start conversations about what you might like to do–including prodding a local university member of APAP to get involved.

Outsourcing Creativity To The Rich?

Newsweek recently had a short piece on the increase of Pro-Ams, though that isn’t what they called it. I don’t know that there has been a precipitous increase in the rate at which people are engaging in these activities since I wrote about it two years ago, though I would grant that it probably has since I first wrote about it four years back. I felt like they were just playing catch up on how things were developing. And not very well, either.

One of the reasons I didn’t post yesterday was because I was doing a lot of reading of other blog posts. Among them was an excellent series of posts by Ian David Moss on the Pro Am subject (h/t to Adam at The Mission Paradox). The post itself make a good argument, but his “Further Reading” links at the bottom really expound upon his point.

That point, summarized too simply in the face of many well-constructed discussions of the subject, is that as people acquire competence and are willing to perform a task for less money, or have the resources where they don’t care about their losses, starving artists ended up starving more.

It seems the age old narrative of the threat to employment coming from poor immigrants or residents of foreign countries who are willing to work more cheaply than Americans is being rewritten a little to include people who are wealthy enough or have enough leisure time. Moss mentions amateur wine makers who essentially knocked the profitability out of high end wines by accepting lower margins. But the same factors are at work when families support students through their low/no paying internships allowing them to gain valuable experience and often cachet of working for prestigious companies.

Though they didn’t refer to these things directly, in the Chronicle of Higher Education (subscription) piece I referenced four years ago, Bill Ivey and Steven Tepper did suggest that money and opportunity were going to divide those who had a variety of cultural choices from those whose choices were tightly limited.

One of the reasons economic forecasters say that the next phase of the economy will emphasize creativity is that creativity can’t be outsourced. That may be true, but as I read these blog posts, it didn’t take long to realize that it can be underbid and even crowdsourced. If you are going to be competitive in the coming economy, your are apparently going to have to get creative about being creative.

Just as today, those who can make a living in the arts are going to have to possess skills and vision beyond that of the average person. The bar is getting raised.

While I won’t deny the reality of this situation and am concerned, I guess I have a more optimistic view over the long term. I imagine it is because my facility does a pretty active business renting out to community groups. I am using some of the proceeds from rentals to support the presenting side of things so I see a lot of it as beneficial.

I will freely admit but for the support of family and friends, the quality of the work produced often wouldn’t garner much attention. Those I interact with are not necessarily moving us toward some Pro-Am utopia. There are a lot of erroneous beliefs about how simple things are to accomplish because they benefit from the efforts of professionals with Master’s degrees, additional training, long professional experience and hearts of gold.

While I agree that an increase in Pro-Ams will glut the marketplace, over the long term my hope is that amateur participation will increase appreciation for the arts and the effort that goes into them. Some will keep at it, but eventually many people are going to realize they can’t make a living doing the art for nothing and scale back. Even if they are replaced by younger folks, they will hopefully retain an interest in the areas they had invested themselves.

The complicating factor is that these Pro-Ams are likely to contribute to changing the whole game. They may not be content to do things as they have always been done and will create new standards for what live performances look like. So we may all still be in danger of losing our present jobs even as a resurgence of interest in dance, music and theatre emerges 15-20 years down the road when younger folks today approach their 40s. Which at least these days is an age where people start to re-engage with the arts.

Sing Your Way To Cleaner Water

There was an interesting TED conference video about the power of arts to drive social change from a November session in India. I have seen performance pieces that deal with sexual assault and violence before, but the speaker, Mallika Sarabhai, shows examples of using skits and songs to advance public health concerns. In this case, to teach people to filter their drinking water through clean cotton cloths folded eight times.

Some of her examples are polemical, but after finishing her first piece she points out that a performance about a controversial topic is a lot more palatable than walking in the room and announcing that you are going to talk about the controversial topic. She argues that social leaders who strive for change need to harness the universal language of the arts to bring it about.

My favorite quote: “You have treated the arts as the cherry on the cake. It needs to be the yeast.”

Bye, Bye Patio

For me, one thing that would make Mad Men better is if their efforts to market products took a bigger role and the behind the scenes drama took a smaller one. I would think Don Draper was as big a cad if he slept with 1/3 less women. It is around the time of this show that marketing started to transition toward the needs of the consumer. Prior to this the focus was either on: Production- If I make a lot of a high demand product, people will buy it; Product- If I make a high quality product, people will buy it; Selling- If I take an existing product and use different techniques to sell it, I can sell high volumes of it.

It isn’t until around 70s that conducting market research to ascertain customer tastes and designing the product with that in mind came into practice. This is a great simplification of what the different approaches were. What I have wanted to see is the company evolving toward new approaches as competition for business pressed them. The show is still pretty enjoyable in any case.

There was one episode this season, episode 4, “The Arrangements,” whose subplots resonated with me. The main one revolved around the commercial for Pepsi diet soda, Patio. The Pepsi representative wants an ad that inserts their product in a reproduction of Ann-Margaret in the opening scene of Bye-Bye Birdie (seen below). The guys at Sterling Cooper recreate the opening flawlessly, so much so I imagine there would be intellectual property lawsuits had it run without the movie studio’s permission. In the end, though everyone agrees the commercial is exactly what was requested, the Pepsi representatives say there is something wrong with it. They just can’t put their finger on it. After the clients leave, one of the ad men points out what is wrong is that the woman in the commercial isn’t Ann Margaret.

For me it was illustrative of the problem you face when trying to jump on a popular trend. If the original does well, you can only fail in the comparison by trying to copy it exactly. The best you can do is put your own original spin in something and even that may fail. Most attempts at recreation and revival are made after the impact of the original has started to fade from people’s memories.

The whole idea of riding the coattails of popularity is still new to the characters in the show they are puzzled when their attempt fails. Even though it is disappointing to them, it sort of excites me to know there was a time when advertising wasn’t as slick and calculated as it is these days. In truth, there are still areas where advertisers are stumbling today. This Friday on the On The Media radio program, there was a piece responding to a New York Times article about how DVRs are actually helping to improve the television ratings used to determine advertising rates because people AREN’T skipping commercials as everyone, including the people selling the machines, assumed they would. Shows are actually getting better ratings three days after airing than they did on their air date thanks to DVRs.

Ann Margaret

Mad Men Ad

The other part of the episode that connected with me was where a young guy comes in wanting to promote the sport of jai alai. He has a lot of money to spend and some grand ideas about how to promote it. Personally, I didn’t think the efforts would be successful, but figured maybe they were appropriate for the time period. Turns out, the ad guys figured they had a fool from whom they would soon part his money.

The thing that struck me was that as he left the meeting, the potential client said “If jai alai fails, it will be your fault” to which one of the ad guys said something to the effect of “everyone believes that.” It brought me back to a couple places I worked where the attitude was when the show did well, it was a good show but when the show did poorly, it was because the marketing department did a poor job. The truth is, there are some things the public isn’t interested in seeing. The world record audience for jai alai was set in 1975 with 15,500 people. As of today, the Philadelphia 76ers have the worst average home attendance in basket ball with about 12,000 people. The Minnesota Timberwolves which falls at 15th of 30 teams in attendance averages 17,600 people. (Source: ESPN website)

And by way of comparison, in their 1975-76 season, the 76ers averaged 12,400 in home attendance. In 1964, the year Mad Men is currently, 76ers average attendance was 4,300 (NY Knicks were about 9,200). I am sure there was a lot of promotion and work done to make basketball more popular since 1964. The presence of players like Wilt Chamberlain and Bill Russell probably helped excite the imagination of crowds in ways jai alai players didn’t. It is intangibles like the structure of a product and the personalities associated with it that create an interest in it that a lot of money can’t buy.

Well, okay, there is a lot of money being spent today to bring personalities and products together. But back then and in the trenches of arts organizations today, lots of money thrown into marketing can’t assure success. (Which assumes there is a lot of money to throw into marketing.) Actually, I can go full circle with this. The fictional ad the Sterling Cooper boys put together for Patio soda didn’t work because they didn’t bring the correct personality together with the product. The real Patio did capitalize on the personality of brand identity and became Diet Pepsi in 1964. The other Patio flavors were later phased out “because soda consumers were primarily interested in brand-name products.”

“Creativity Is Time-Consuming”

Last week I received an email from a Patricia Martin who was apparently trying to spread the word about a survey of American Life and Culture she had recently released. I get a lot of these emails but don’t often feel the subject is relevant to my blog. This time it was. What I liked about the survey results is that they are written to convince people to involve culture in their business whether it be in regard to employees, part of their customer relations or both. The format is easy and quick to read and every page has a “take away” for that section in the margins.

Since I had been reading about the feeling that the youngest generation of arts professionals didn’t have a good work ethic in the Americans for the Arts leadership salon, I was encouraged to read the following and hoped the methodology of their survey made it true.

“We found some 60-year-old bloggers held the same opinions as 24-year-old poets: they are willing to work hard in their creative endeavors. Content creators say they spend a lot of their time producing and spreading their creative expressions. They don’t spend time gaming online.This may be because creating original content is demanding—as is mastering and maintaining a social network online. Creativity is time-consuming. The time demands of a creative life, no matter what age a person is, require allegiance to one’s art.”

Other sections talk about this group valuing education and living within one’s means. I understand that there are always going to be at least some people who match these descriptions. I am hoping the percentage of those embracing these philosophies is high. I look around and it doesn’t seem it is so. We hear all about how young people are using social media technologies to spread the word about their passions, but I haven’t seen it yet. Or rather, I haven’t seen it done effectively.

The cast of the show going up in two weeks has Myspace, Facebook, Twitter and Youtube pages set up for the show. I have been keeping an eye on them and except for the Youtube page, none of them are very well developed. This isn’t a case of their approach not appealing to me. This is a matter of there not being even the most basic content on the pages to make people interested in the performances. The twitter page more or less says “going to rehearsal tonight” over and over again. They are handing out flyers with all the social media page addresses on them but there is nothing there to see. My hope is they are actually handing out the flyers we printed up with information about the show along with them.

It is said that very few people create online content and the majority consume it. I suspect that just like everything else in life, there is only a small percentage of those producing who have the capacity to create something worthwhile. The idealism of the millions exercising their creative powers doesn’t hold up to reality because a lot of them are playing video games rather than investing the time to hone their skills.

Perhaps I haven’t come across those dedicated to becoming effective because they are off working on getting better.

How I Used My New Lobby Toys

Drew McManus asked if I had any photos of the mobile lobby screen I described in an earlier entry in action. I hadn’t thought anyone would be interested in pictures of people watching a Powerpoint slide show so I didn’t take any pictures.

As an alternative, I thought I would post some of the slides we used. The first is the Americans for the Arts ad I described in my earlier entry. You can click on each to enlarge.

Americans for Arts Slide
Americans for Arts Slide

For the group we had performing, I had three informational slides like the one below to give attendees some background information on who they were about to see.

Dervish Slide Photo: Dervish
Dervish Slide

I also included slides about upcoming shows to whet people’s appetites.

Black Grace Slide Photo: Duncan Cole
Black Grace Slide
Celebrity Slide Photo: Michael Harada
Celebrity Slide

Finally, following the philosophy that it is especially good during tough economic times to let patrons know you have productive plans for the future, I featured a slide on a show we will be doing a year from now.

Poliahu Slide Photo: Tau Dance Theater
Poliahu Slide

One thing you may notice is that the last slide has a much smaller image than any of the previous slides. Given the size of the screen, I needed images that looked good at 72 dpi at a resolution of 1920 x 1080 lines. That last image wasn’t really able to hold its quality at those settings. Just a tip for people planning to try something similar. I am sure if I was more adept at image manipulation (and had the time), I could have made it work.

Photos: Dervish- Courtesy Dervish; Black Grace- Duncan Cole; Celebrity- Michael Harada; Poliahu- Tau Dance Theater.

Substitution Blues

Ken Davenport posted some interesting information about the impact of absenteeism in Broadway shows on Producer’s Perspective. He was curious to learn if the need to have an understudy stand in was having an impact on audiences so he commissioned someone to study the question.

The impetus for this was the increasing rate of absenteeism in Broadway shows, particularly West Side Story. I had read the NY Post article Ken links to back in August and I couldn’t believe there was such a high rate of absences given that there are no lack of performers who are just as talented waiting to step on to the Broadway stage. Cameron Mackintosh did clean house on Les Miserables when he felt the quality was flagging so it seemed pretty risky for actors to appear to be slacking off. In retrospect, I suppose there is always the teensy little chance that the Post sensationalized the problem beyond the reality.

While some respondents to the survey liked the idea of an understudy having a chance to surpass the star, absenteeism was generally seen in a negative light. The perception was that it is becoming more prevalent and that the quality is not the same. Some respondents felt that they had to apologize to the guests they asked along or advise their friends not to attend the show. On the whole, people said they are becoming more cautious about their ticket purchases.

Davenport suggests the Actors Union and Producers get together to explore the problem. It should be noted that his survey results said people thought there was more absenteeism, but there was no study done on the question of whether there actually is more absenteeism over all. Though as a practical matter, the truth has little bearing if audiences have decided the problem is widespread and are acting accordingly. As Davenport suggests, better training of understudies may begin to reverse the perception that understudies are offering a vastly inferior product.

One of the commenters on the entry suggests that the understudy notice in the program book may have a psychological effect prejudicing a person against the show before the curtain rises. (Though I have attended a show where there was a small flurry of the notices falling out when I opened the Playbill. That certainly didn’t help my confidence.) Of course, eliminating proper notice probably runs afoul New York’s fraud laws.

While reading the entry, I recalled Holly Mulcahy’s September column on The Partial Observer about substitutions in orchestra programs. I wondered if the practice of changing up a concert offering was undermining confidence in orchestras as much as changes in casts are in Broadway shows. And has anyone ever done a study on that?

#@$#^%$#@%$# SPAMMERS!

Well spammers recently co-opted a feature on our website for their own nefarious purposes. The result is, we have had to shut down a useful tool on our website until we can find a solution.

The feature enabled people to easily tell friends about a performance. A simple click of a link autofilled a form with the description text and a link to our events. It also allowed people to personalize the message with their own thoughts and remove our material entirely if they felt they could do the job on their own.

So you can probably see the opportunity for spamming. We recognized that it was open for abuse, including people looking to represent themselves as us, so we had all uses of the form blind copy us.

I had more than 4500 emails this morning. I was lucky there weren’t more, I am sure. Upon further investigation, we discovered that the measures we had put in place to thwart this sort of thing had been doing so quite well for some weeks now preventing spam from ever entering our mail queue. But the spammers found a way around it and so here we are being blacklisted by service providers.

This is quite annoying because while the feature wasn’t overwhelmingly successful, people did use it regularly to pass the word along to their friends. Now we have to find another method. Anyone have a suggestion? I imagine something with a RECAPTCHA challenge exists out there.

In the mean time, if you have a similar feature on your website but haven’t been monitoring its use, you may want to examine its recent activity.

Valuing For The Sake Of Doing So

By way of the Crunchy Con blog, I was reading Sharon Astyk’s blog entry on valuing education. She had recently come across the school books her great-grandfather used when he was a young man in Northern Maine. She reflects at length about the ways in which a formal education was valued in a time when children were needed to help with farms and teachers weren’t paid well at all. Among her observations are that while her great-grandfather left the farm to go to college, his ability to support himself as a teacher when he emerged was less assured than had he remained a farmer.

There has been a great deal of debate lately on the value of a liberal arts education. It is a conversation worth watching since the value of the arts is directly related to the value placed upon the Humanities. Astyk is pretty good at not overly romanticizing the education New Englanders received in the 1800s. The bodies of knowledge then and now were different as were the subjects pertinent to one’s daily life. Her main thesis is that education had as much value to the community eking out a living in Maine as it did the individual.

Except, that it didn’t get them nothing – the benefits were not remunerative, but communal. They were competent citizens. Quoting Virgil may have been of no actual use to a farmwife in rural Maine except this – that she knew she could, that she could teach Latin to her children were she to go west, far from schools, that she would have in her head forever the story of the founding of Rome, alongside Emerson on “Compensation,” “Barbara Freitchie” and the history of the rulers of England. We can quibble with what she knew – suggest that the history she learned might have better included different stories, that there are better poems. She would live her life in a community that had, if it had nothing else, a library, able to read fluently and enjoy when she had a few minutes alone. What we cannot argue with, I think is the value that communities found in education in these times was that education had value for its own sake, in creating educated citizens…

[…]

Despite the fact that that education cost people something, they went on providing it, because it was right, because farmwives who read poetry and fishermen who knew algebra made farmwives who wrote letters to the editor and gathered for literary gatherings and community theatricals, and fishermen who recited poetry to themselves as they drew in their lines, recited them to their children at bedtime, and stood for town council at the end of the day. We should not over-romanticize the role of education in ordinary, work-filled daily lives. Nor, however, should we understate how remarkable it was.

These days, it is what you are paying for your education and what it will yield you that matters more than the education itself.

As the cost of education continues to outstrip the economic value of education, it becomes more and more imperative that we return to valuing education in proportion to its goods – these are vast. I, the product of a liberal education, give enormous credit to mine. But I had the good fortune to have a college education much like the one my great-grandfather had, one not expected to get me much…. My friends were told that they could minor in theater but had to major in computer science or economics or something that would get them a good job, because after, all, the parents were not paying 20,000 dollars a year to let them major in the humanities…

[…]

At the lower levels, the emphasis is still on the economic value of education – but we are assured at every step that free public education has no value – you *must* go on to community college, to college, to graduate school, often at stunning cost (and the not-stunning costs are rising, as states cut subsidies to education). You must do these things because a free education cannot get you a job – simply having a high school degree is nothing. And we are so caught up in the economic value of education – and in the necessity of training students for higher education or blue-collar slavery, that we’ve entirely forgotten the value of education outside the economy – of education as a way of making people.

The emphasis above is mine. Now as the arts community starts to look at the intrinsic value of the arts and move away from justifying its existence based on economic benefits, I wonder if it is too late. Will the valuing of education for its practical career applications to the detriment of Humanities studies and even education for its own sake end up ultimately contributing to the devaluing of art for its own sake?

It makes me think that if we are going to fight for the arts, (and I don’t think we are ready to cede the battle yet), we ought to consider explicitly championing the value of the humanities and education for its own sake while we are at it. These things provide context and meaning for what we do, after all.

Neither Carrot Nor Stick Does Creativity Make

A couple links as complement to my entry yesterday on motivation, customer service and volunteers.

First, Americans for the Arts, hearing President Obama’s call for Americans to volunteer more has created a website at which people can share their stories, pictures and videos – United We Serve.

A newly posted video on TED.com has Dan Pink talking about motivation. He provides some interesting findings about motivation, namely that when it comes to performing creative tasks conditional rewards (if you complete X by Y, you will receive Z bonus) are not as effective as intrinsic rewards in obtaining results. The conditional rewards actually get in the way of creative thinking. This may explain why arts people are able to create in the absence of monetary reward.

I wouldn’t let this get around lest people insist that paying you more may rob you of your creativity.

He makes a link to our current financial difficulties saying that there is a disconnects between what science has known for over 40 years and what businesses does, which is essentially the carrot and stick approach.

Pink says the new operating model should be based on:
“Autonomy- Urge to Direct Our Own Lives
Mastery- Desire to get better and better at something that matters, and
Purpose- The Yearning to do what we do in the service of something larger than ourselves.”

Sounds a lot like the way arts organization and non-profits have been running things for awhile. If the next wave of economy is indeed going to be Creative, then perhaps non-profits and those who work for them will have something of increasing value to offer. We just need to understand what we do, how to do it well and how to teach/model it for others.

Stuff You Can Use: Tech Soup

Ah, technology! Today I was sitting in my theatre attending a meeting. A few rows ahead of me was a woman who I was supposed to meet in my theatre after the meeting. About a half hour before the meeting was schedule to end, the woman texted her assistant asking her to call me and let me know she couldn’t make our meeting. I am not quite sure why she didn’t just get up and talk to me. The room was only 1/4 full so it wouldn’t be hard to find me. People were moving in and out to use the restrooms so there was no unstated prohibition against getting up during the meeting. But I suspect this is the sort of technology use I need to expect in coming years.

With that in mind, I wanted to point out a webinar Arts Presenters held in June about non-profits using technology. Arts Presenters had a representative of Tech Soup, Becky Wiegand, talk about non-profits using technology.

Tech Soup is a non-profit which, among other things, administers technology donations and reduced fee programs to non-profit organizations for companies like Microsoft and Adobe. If a company has conditions like only wanting materials to go to health services and after school programs for kids, Tech Soup distributes the products to people who qualify. Registration with Tech Soup gives you access to these programs and require you verify your tax status and purpose.

Once your organization is set up, you can go “shopping” for software. Their web interface apparently advises you if are eligible to receive the software or not. If you don’t qualify or don’t see something you would like, you can make a request for a donation.

Tech Soup also offers articles and webinar classes to help you discover how to use technology and what the potential value might be. So you can learn about low cost donor management software and what an effective use of Facebook might be for your organization. The site also has forums upon which you can ask other members things like their experiences using software you might have or be considering.

I strongly suggest investigating Tech Soup’s site to learn more. It is probably worth listening to the webinar. It is an hour long, but this particular piece actually has a video of the slideshow/web navigation that accompanies the talk. You can see where to look on the Tech Soup site to find various resources. Ms. Wiegand also mentions a lot of other technology resources that provide information, services and software either for free or more affordably than generally available and visits some of those sites as well.

Bean Counter Hero For A Few Days

As the guy controlling the budget, I often have to either say no or ask people to scale back their plans. Therefore, it gives me great joy when I am in the position of telling artists that they are limiting themselves and need to think bigger. I had that opportunity about a month ago when I was discussing the site specific performance we are developing with a local performance group for next Spring. One of the artistic directors was telling me a board member was encouraging her to limit the action of the show around the theatre building.

My whole intention in approaching her about a site specific work was to get away from the building and exploit the potential in other nearby locations. Also, given that the show is about celebrity and achieving that status is divorced from formal performance settings these days thanks to our ability to record and distribute events from practically anywhere, it seemed counter intuitive to have everything happen in the theatre environs.

Given that we are about nine months out from the performance, I told her I felt it was premature to start eliminating some nearby locations that ignited both our imaginations. It felt great to be telling someone to keep dreaming about a performance.

I did feel a little bad for the nameless board member I was contradicting. Perhaps this person has made valuable suggestions in the past, but for a little while in my mind I was relegating them to the clueless board member bin. While I was feeling the hero, I was envisioning this faceless person as the stereotypical board member who valued the product, but didn’t quite understand the process of the organization which he/she served.

I didn’t think it is was particularly fair that board members end up playing that role in so many organizations. And let me be clear, since I was envisioning a theoretical board member, I certainly can’t say this is the case at all with the board of our partner organization. Let me also say that I realize this little fantasy is not only unfair to the anonymous board member, but likely short lived since the time will come soon enough when I will begin tugging on the reins and conform to the parsimonious administrator stereotype. Allow me this short time in the sun, eh?

There have been many discussions about how board members do it to themselves by not involving themselves enough. It is also true that organizations work to marginalize involvement so that the board is little more than a rubber stamp for their activities and then stays out of the way.

It seems this might be another argument for arts people not the subscribe to the notion that you have to be poor and suffer to be true to your art. In the nascent stages of some arts organizations, boards are comprised of fellow artists who understand and are invested in the work. At a certain point, it becomes clear that if the organization is to expand, it will require people of influence and means. If financial success were frowned upon less in the arts world, there would be less of a need to choose between those who get it and those who got it because they wouldn’t seem so mutually exclusive.

There Really Is A School of Rock

When I was visiting my sister on the East Coast this summer around the July 4th holidays, I attended a community festival where kids from The Paul Green School of Rock Music were playing. I initially thought this was an effort to cash in on the Jack Black movie, School of Rock, but the organization predates the movie and apparently served as an inspiration for it. I was actually surprised to learn there are franchises all across the country.

In a time when kids aren’t getting interactive opportunities with music in schools, (not to mention the woeful state of the current rock music scene), this school of rock’s approach may bear consideration and examination.

From their Manifesto:

“These are not your old fashioned wait -through-fifty-other-students mangling-their-songs- until-your-child’s- turn-arrives recitals, but real rock concerts at real rock venues in front of real rock audiences.

Shows are picked for their educational merit and content (for example: Queen teaches harmony, punk develops performance and stage presence and Zappa offers a crash course in musicianship). Thus, if they fail, they fail at aiming at the best. And, when they succeed, which is more often than not, they have accomplished something extraordinary.”

I wish I could remember who it was, it could have been in a movie I was watching, but I recently heard someone urge a person to consider if they wanted to be a musician or wanted to be famous. Thinking of that, I was going to suggest that these school were selling the allure of fame to kids. It may be that kids should be allowed to have fun. But there 8 year olds who may dream of being the next Yo-Yo Ma, but are already making a serious commitment to the cello.

Upon further thought, I wondered if there was any significant difference in what a school of rock and a school of cello are selling 8 year olds. Whether an 8 year old performs in a rock concert or a cello competition/recital, there is a sense of accomplishment and recognition. The cellist may have more pressure placed upon them to perform and practice, but that is based on a concern they reach a level sufficient to obtain a position in an orchestra. Few people push an 8 year old to practice out of fear they won’t gain a position in a rock band.

All things being equal in terms of their talent. If a guitarist and a cellist both give up their instrument at age 9 and pick it up again at 18, practicing assiduously, will one be a better performer than the other or enjoy performing more based on the instrument they play? If both practice equally hard from age 9 to 18 becoming excellent with their instrument, is either one guaranteed a better living than the other even though the barriers to entry are much lower for rock bands than for orchestras? The guitarist may have no problem getting into a band, but does that provide him/her a career?

Up until recently, I would say the one landing an orchestra job had a better guarantee of steady income from a single source than did a rock musician. At this point in time, I would say either is equally likely to be able to cobble a living together from freelance gigs –at least in metropolitan areas. The guitarist who devoted 10 years to practice has a much better chance of being supplanted by someone who has practiced two years than a cellist faced by the same scenario because the skills developed over that time aren’t valued as highly in rock music.

Music is a tough career choice, even if you are performing more popular music styles. I am sure along with the dream of fame, this School of Rock is mostly selling the fun and excitement of rock music to kids (hopefully sans drugs) while including some of the rigor required to master the instruments and music. One lesson the schools of cello might learn from those of rock is one of exposure. If you check out their website, the schools have their students playing at every available opportunity. It helps disseminate information about the schools and gives the kids an opportunity to play before audiences. The gig I saw them play was a mixed bag in terms of quality. The good performances did a credible job at rockin’ out.

Just Leave Those Barriers Intact, Eh?

Well, I am actually happy to confess that upon review, there aren’t as many artists being promoted by trite phrases as I implied at the end of my post yesterday. I get 40-50 emails a week from agents and artists during the off-season and close to that a day during the conference season. Even if only 1% contain trite phrases, I am seeing them with enough frequency that it feels like an epidemic.

The general area of offense I had in mind when I mentioned it yesterday is of the “ground breaking, barrier shattering, break through” ilk. I found quite a few of this type in my review. It appeared in emails, two cold call resumes I received in the last month and at least one radio advertisement I have heard lately. The closest to the truth any of these people seemed to get was the label experimental. I see the claim made a lot in reference to dance, but theatre and music make their share.

If you do modern dance with ballet, hiphop or jazz influences, you really aren’t pushing the envelop. Employing Hopi Indian influences gets intriguing. Getting the women of al Qaida to do modern dance is breaking all sorts of barriers. As is a ballet company doing something other than Nutcracker for their Christmas show.

Performance art pieces doing strange things in strange costumes that may or may not be a reference to the alienation of the individual by some force may be entertaining and thought provoking, but the ground was broken and has been pounded back down by many who have come before.

Taking a classic rock tune that appears fairly often on soft and light rock stations, turning it into an easy listening tune and calling it a break through crossover hit is just plain evil.

I have harped on the annoying overuse of “what it means to human” before. I am happy to see that phrase has moved to the fringes. I did see it used two weeks ago, but there had been a very welcome gap in our encounters. (I do pray it isn’t experiencing a revival.) I am hoping that the barrier breakers either find some other ways to talk about themselves or become involved with some legitimately innovative activities.

Use of trite marketing language generally doesn’t have any relation to the value of the performance or audience enjoyment. It does form a first impression so it definitely impacts the likelihood of being considered as a performer.

I’ll be the first to admit that writing effective copy is tough and if I am not, I will be among the first to shout Amen! Staying away from the trite stuff makes it harder but you ain’t gonna get any better allowing yourself to default to those word choices.

Artist, Promote Thy Self!

Ah summer! When a young theatre manager’s thoughts turn to…collecting promotional information for the upcoming season.

I have been trying to collect information to promote our upcoming season on the web, season brochure, press releases, etc, etc. Much of my motivation is to have most of this into my graphic designer and web person’s hands before I go on vacation so I can come back and review what they have done.

It really astounds me that so many artists are ill prepared to promote their works. I can understand not having images upon my request, especially for works in progress or when an ensemble has had some significant change over. It can be tough getting everyone together and turn around from a photoshoot in a short time.

But there are a couple groups that seem unable to verbalize what is attractive about their work. All I need is 4-5 short sentences at this juncture folks! How hard is it to formulate something to get me excited!

One group I wrote up a blurb of the general sense I would be going for and asked them to fill in some blanks. My blanks even had suggested answers along the lines of – Mitch is a well regarded musician for his virtuosity in (bluegrass, classical, rock). All that they needed to do is clarify what was unclear.

That was over a week ago. I still haven’t heard back from them.

Another group is reviving a masterwork. For two weeks I have asked them for some simple clarification about the program being revised. I saw the principal performer two weeks ago at a theatre and he assured me I would get something (along with the contract) soon. I did receive a blurb this week about the last time he worked together with a guest artist appearing in the revival–but nothing about the revival itself. I finally emailed the organization which secured the grant for the revival asking them for some general information. Their deadline for materials was a few weeks ago so presumably they have something more than I do.

Something I noticed. With one exception, the groups I do have materials for all have agents. I have started to wonder, if not for the agents sending out a standard packet of information, would most of these other groups been in a position to communicate about themselves so clearly? The one exception is a young group without an agent which sent me two fantastic pages dense with great information.

If it comes to pass that agents either sever or reduce their involvement with their less than marquee performers and artists are left to fend for themselves in some manner, it might be a bad situation for many groups.

I don’t have any illusions about my role in things becoming redundant if artists really focused on managing their own business. Yeah managing the business end saps your energy for making art.

Just like anyone associated with an arts organization should be able to passionately extemporize on the value of what they do, every artist should be able to dash off an email or a make a phone call to give a short spiel on why they are worth seeing.

Notice I say extemporize. It is a maneuver that not everyone can do but with enough practice, people can sound unpracticed doing it.

If I have the time to ponder over lunch tomorrow, perhaps my next entry will be on some of the trite phrases being bandied about in promotional messages these days. In this, neither agents nor artists hold the high ground.

Lord knows, some of them do a better job than the publicists for arts organizations. Just take a look at Greg Sandow’s rants from 2005 (read from May 25 through June 15)

New Efforts, Briefly

There have been a couple nice developments among the blogs I regularly read.

-Neill Archer Roan has begun blogging again. Unfortunately, the wonderful old material I linked to was retired when he moved to this new format.

-Scott Walters has semi-retired Theatre Ideas in favor of discussing trends and developments in the context of his <100k Project

Poor Player Tom Loughlin has started a new site, Acting in America, where actors of every stripe can tell their stories.

I see these latter two additions as a sign that arts blogging is maturing. Both men have taken subjects they spoke of passionately over the course of many blog entries and spun them off into projects aimed at serving the arts community as a whole. There may be others whom I haven’t been following who have done this already (and by all means, point me to them.) The fact the numbers are growing only supports my assertion about emerging maturity.

I also don’t mean to imply that their earlier work, or than of bloggers like myself, did not contribute to the arts community. These new efforts look to examine and develop opportunities in ways that haven’t really been tried before.

Where Are All The Good Theatre DVDs?

Last week economist Tyler Cowen pondered aloud about why there aren’t more stage plays on DVD. He had three basic theories.

1. It wouldn’t be very good. (This doesn’t stop most of what is put out on DVD. Furthermore the highly complex genre of opera on DVD works just fine and has become the industry standard.)

2. There wouldn’t be much of an audience. Yet you could sell memento copies to people who saw the plays, a few plays on DVD might hit it big, and in any case they wouldn’t cost much to produce. There are plenty of niche products on Netflix.

3. It would squash the demand for live performance. Really? Most people don’t go to the theater anyway. Those who do, in this age of 3-D cinema and TiVo, presumably enjoy live performance in a manner which is robust. It is more likely that DVD viewing would stimulate demand for the live product. Besides, they put these plays out in book form and no one thinks that is a big problem.

In my mind, it is actually the comments that really bear reading. For two pages, people debate the reasons. Some blame all the unions, producers and other entities that seek to preserve their intellectual property and financial interests. One person suggested there are play people and film people and never the twain shall meet. Others blame the cost. When you turn a movie into a DVD the primary material has been edited and is ready to go. With a play, you have the cost of the production and then the cost of filming and editing on top of it. As one commenter implied, there is also an entirely different marketing approach when promoting a DVD than a live performance. Films can effectively adapt the television ad for the theatrical release for the DVD release because people are already familiar with the material from the first advertising campaign.

The biggest general consensus though was that stage productions don’t translate well to film in terms of setting, acting technique, costuming. People have an expectation of video that staged productions can’t deliver and vice versa. An apparent theatre person using the handle, “Meisner-trained,” noted that “Much of the world’s great literature is in the form of a play — I am embarrassed at having to say this, so I won’t even provide examples. (In contrast, even “great” screenplays, like “Butch Cassidy and the Sundance Kid”, aren’t great literature!)”

The real reason I say the comments bear reading is due to the passion with which people argue for the validity of both live performance and film. These are the people you want on your board and advocating to government and civic groups on your behalf. My assumption is, “Meisner-trained” aside, there are more than just arts people reading and commenting on an economist’s blog. The Epicurean Dealmaker, for example runs a blog on mergers and acquisitions and notes, “A great many forms of art derive much of their power from the way they satisfy, push up against, and transgress their own limitations. (Think sonnets, or haiku, for example.)”

Something I was interested to note. Most of the comments dealt with Cowen’s first two hypotheses-quality and lack of demand due to poor quality/different expectations of the DVD medium. Almost no one addressed the idea that DVDs would undermine interest in live performance. Only the person who noted that recordings of Broadway shows aren’t available until after the show closes really addressed that idea. (Though there are a couple of less direct implications). While the comments on a blog entry are hardly scientific, the dearth is enough to make me question the validity of a objections to recordings on the grounds that it will undermine interest in live performance. I wouldn’t roll out a DVD of Les Miz during a local run, but I suspect that the existence of a DVD released a few years prior won’t significantly dampen interest in a live performance.

Unfulfilled Calls To Action

You Got My Hopes Up!
I received an email through my blog Friday about an audience study that has recently been completed. I was elated because generally these emails, which are essentially press releases, are on topics I have no real interest in writing about. Many are on show openings and I don’t really cover those sort of things. Unless there is some experimental marketing initiative involved, I am not terribly interested. But finally, here was something I was eager to write on. I followed the link provided and….Nothing. I followed the other link to the research organization that did the study….nothing again. I decided to wait until today and try again thinking the press people may have gotten ahead of things a little. It is now a couple hours after quitting time in both organizations’ time zones and the promised reports are still not up.

Answering A Call To Action
This goes to illustrate one of the basic tenets of advertising and promotion–Don’t issue a call to action without providing your target group an ability to act. If you have an ad for a performance saying tickets on sale now, you better have a way for people to buy tickets available or you risk losing your credibility. This can be difficult if you are doing broadcast advertising and the radio or television station is giving you free air time on an “as available” basis. If you are going to have an ad running at 6 am, you may catch a good number of people during their morning commute–including your ticket office staff who haven’t gotten in to the office yet. If you can’t provide a web address to purchase tickets at, you can at least make sure to append your ticket office number with the office hours. Technology has increased the number of hours people expect to engage in transactions so the least you can do is be specific about the hours they can actually expect to contact your organization.

In any case, I am disappointed the announcement of this report preceded its actual release by so much time. I am motivated to read it so I am likely to return to the page on a couple more occasions. Others for whom the information might be useful, like arts leaders, may move on to other things and never revisit the link. Thus a valuable opportunity is lost in a sector where a large percentage of leaders do not keep abreast of the latest literature.

Cart’s Before The Horse And Speeding Away
I thought about this issue over the weekend. While I realized that as a tool, the press release was poorly used, I also recognized that technology induced expectations are outstripping our ability to provide our constituencies with the ability to act. I have recently decided to use Twitter to support event promotion efforts at our theatre. In keeping with my philosophy of not adopting the newest technological trends as they emerge, I only decided to use Twitter when I felt it was a good tool to accomplish a goal I had and knew the story I wanted it to create for our organization. But that is a subject of another entry.

Because we really don’t have a subscriber base to speak of, a formal season announcement really isn’t important. I started posting on Twitter every time we signed a contract with an artist figuring the little informal announcements of our season had the value of putting our followers in the know early on. The tweets also serve as the first of many reminders about our season that I want entering people’s subconscious. The problem is, due to myriad factors ranging from end of fiscal year wrap up, summer vacations and general logistics, we aren’t able to make the tickets available at the moment.

Only The Freshest Tweets, Please
We don’t have a lot of people following our Twitter feed right now because it is new and I haven’t made its existence widely known while I experiment and evaluate it’s use. I don’t think I am losing a lot of sales, especially given people’s propensity of waiting until the last moment to buy tickets. But what about this time next year? Every ticket sold is important these days. If I can’t figure out an alternative and get people on board, by this time next year I could be announcing performances I am not prepared to sell tickets for. Sure, I could wait and post about them when I am ready to sell tickets, but Twitter is all about immediacy–“What are you doing right now?” Months old news is stale and moldy.

Even if I could make delayed updates work without losing any credibility, the way things are moving, that option may not be viable with the next generation of technology.

Still More Impact of the Economy

I listened in on another Arts Presenters conference call on the impact of the economy last week. The panel consisted of:

Ken Foster, Executive Director, Yerba Buena Center for the Arts
Nicole Borrelli Hearn, Manager, Artists and Attractions, Opus 3 Artists
Sandra L. Gibson, President and CEO, Association of Performing Arts Presenters
Maurine Knighton, Senior Vice-President, Program and Nonprofit Investment, Upper Manhattan Empowerment Zone

There were many sentiments and examples I had heard in earlier calls so I wasn’t as assiduous about recording them. The basic themes of the call were doing more with less and preventing worries about the current situation from infecting your organization and colleagues.

Doing More With Less discussions weren’t all dire. Ken Foster talked about how his organization was de-emphasizing number of events in a season in favor of exploring extending artists’ stays and having them involved with more while they were around. Nicole Borrelli Hearn spoke of Daniel Bernard Roumain’s New Clef Coalition where Roumain is writing a new work for youth orchestras. Orchestras can buy at a reasonable rate as a commissioning partner and then they will own the piece forever. Roumain gets a residency with the youth orchestra. (Which is really another win for the orchestra.)

There were less positive observations under this subject area. Opus3 has encountered a widespread trend of groups inquiring about cancellations which resulted in a lot of renegotiation. Commenter, Mr. MOJO, told stories of not being able to even give away extra performances to presenters who either were not interested or no longer had the staff to support it.

An observation was made, confirmed by Ken Foster as Yerba Buena’s new approach, that some presenters were scheduling two separate seasons, Fall and Spring. The Spring portion would only transpire if the economy and Fall performances enabled it. This is making performers nervous because they don’t know how to plan or if they can/should keep their company active and creating new works. Foster said committing 18 months out is making less and less sense. He acknowledges that it is a challenging situation artists who are motivated to get their works seen and that presenters’ business practices shouldn’t get in the way of that.

Now I listened to that portion of the recording a few times and I had to wonder if Foster wasn’t suggesting artists do what they have to do and perhaps find a conduit for expression that circumvents the current system.

A comment Foster made was that when times get tough, presenters’ default response is to ask for a fee reduction. I actually made a similar observation in regard to audiences dissatisfaction with a show and defaulting to asking for their money back. If you have driven to a theatre having paid for dinner and a babysitter, is getting your money back really going to make you happy? In the same sense, if you have invested resources into promoting an event, will cancellations make anyone happy? My suggestion at the time, like Foster’s now, was to seek alternatives. Audiences/Artists may provide suggested solutions that may not have occurred to you.

With that mention of minimizing negative feelings, I will segue into the second general topic- don’t let anxiety infect your organization. Foster notes he has a lot of people from the financial sector on his board and many of them project the catastrophe they are facing on to the arts organization. It takes a lot of work and projecting competence and confidence to keep such fears from taking over.

He points out that arts professionals spread negativity as well. When you are surrounded by people who don’t quite understand the business of the arts and what it is you do, there is a great temptation to commiserate when you meet someone who actually has the capacity of empathize. Talking at length about how much stuff sucks brings the whole room down. Foster isn’t saying one should gloss over reality, but he mentions he has an executive coach who is not involved in the industry with whom he can safely talk about these issues and receive guidance without demoralizing anyone.

Seek Investors–Just Be Careful Who You Tell

I have often wrote about the limitations of the 501 (c) (3) non profit status for arts organizations and how there is a need for alternatives. One of the obvious alternatives is to forget about non-profit status and incorporate as a for profit venture in pursuit of your ambitions. If you are just starting out, you and your partners may not have a lot of funding to realize your dreams and decide to seek people to invest in your new company.

According to entertainment lawyer, Gordon Firemark, you want to be very careful about using the Internet to find investors. He sees ads in Internet forums and chat rooms where people are seeking investors for independent films and stage performances. Seeking investors is subject to many securities laws the costs to comply with, Firemark says, are pretty expensive for those trying to produce on a shoestring. There are exemptions that will reduce these burdens, but unfortunately they don’t allow advertising for investors.

Exemptions from Registration: Advertising not permitted.

Although there are several exemptions from registration available, those that are most commonly available to producers of entertainment arise under SEC Regulation D. Unfortunately, these exemptions are intended for private, limited offerings, rather than offers made to the general public. As such, the regulations prohibit the use of advertising in the offer and sale of the securities.

Internet postings seeking investors ARE advertisements.

Lawyers are in agreement that any communication put on the internet for the purpose of raising money via sales of securities WILL be considered an advertisement, and thus, renders the Regulation D exemptions inapplicable. Therefore, by posting in an internet forum, chat room or social networking site, producers often make things much harder for themselves.

One way he suggests to avoid this restriction is by seeking investors who will actively participate in the project. This entails its own set of problems. First, because you will have the investors scrutinizing every choice you make. Second, because the investors share in the liabilities of the project–the very thing that provides them incentive to keep a close eye on things.

There are some other options he suggests could also be available. But of course, he suggests anyone considering any of the aforementioned consult a lawyer before pursuing them.

When Your Agent Truly Works For You

This weekend, Drew McManus and I had a brief email exchange about the Chicago Tribune piece he discusses on Adaptistration today. My organization and most of my presenting partners don’t contract for orchestra related services. Chamber music groups are about it. However, we deal with many of the same agents. I mentioned in an email to Drew that we hadn’t really seen a reduction in fees this year. However, if the reduction in programming I have seen among my partners is echoed across the country, I thought perhaps we would see low fees in the following season. I also suggested that maybe the agents would boost the fees of the marquee artists to offset the loss of revenue from others and the A-list artists would only appear in the places that could bear the higher costs but suffer no significant loss of income.

I hoped that there might be a silver lining and the economic downturn might provide opportunities where the quality emerging artist finds success doing what they have always done–work their butts off providing a consistently great product for little money, make a reputation for said effort and gain employment at venues which may not have considered them a year or two ago.

Drew responded such a thing may not come to pass under the auspices of agents. He noted that a lot of the emerging and mid-level people had been increasingly marginalized by their agencies over the years in favor of names that sold themselves. (I am greatly paraphrasing.)

I wonder if agents really can hold all the cards anymore now that technology enables artists to to make direct appeals and handle inquiries online. I am not sure about the situation with classical music but from what I have heard, fewer presenters are attending the booking conferences in favor of researching prospective performances online. This from an agent whose artists seem pretty happy.

How long though before presenters move from following up with an agent after a visit to the agency website to corresponding with the artist directly? There have already been a couple events where I have worked so extensively with the artist, I wondered why I had spoken to the agent at all. It seemed all the agent did was assure the artist they weren’t being cheated.

That might be the type of model that emerges. If an artist is touring, it is difficult to field questions and make decisions about future dates. Some centralized source that manages information will likely be important. But it doesn’t necessarily have to be a formal agency anymore. It could be a cooperative effort by artists where employees located across the country work from home to respond to inquires. Artists would still be represented by an agent(s), but in this case, the artists retain much more power in choosing which people will represent them.

If the promotional information all resides on the artists’ websites, all that is needed is a well designed central web presence to differentiate the members from others of their genre in a web search and help move it to the top of the search. Obviously, there shouldn’t be too many artists listed on the central site lest the visitor get overwhelmed by the choices.

Actually, heck with one site. If the cooperative is smart, they have a lot of specialty sites to appeal to different niches. The one for bars and clubs positions the members with one type of image. The one for colleges gives another. If there are 40-50 groups in a cooperative maybe an individual group appears with 15 others on one site that appeals to colleges, with a slightly different mix on one for small venues, on another for clubs and another for folk festivals.

Personal contact with presenters and other probable buyers is likely to always retain some importance. So perhaps the cooperative arranges for one or more of their telecommuters living near a city with a high frequency of tours to attend their performances as each group passes through so their agent can speak intelligently at conferences.

Depending on the design of the cooperatives, there could still be a lot of inequities in the representation. The groups which bring more money to the cooperative either directly or by the frequency of their performances might demand more prominent placement on websites or aggressive pushes at conferences. The larger groups may insist on agents in places their tours frequent more often leaving the others more weakly represented. They may run into a Catch-22–the small groups insist their agents book them in Raleigh so the agent can see them. Unfortunately, because the agent hasn’t seen them, she can’t speak with enough conviction to get the group a booking in Raleigh. (The solution being, if the closest the group gets to the agent is Atlanta, buy a plane ticket to Atlanta.) Over time, a group might move from one cooperative to another that better represents their philosophies.

Maybe these sort of arrangements won’t emerge but I feel pretty confident in saying that the continued development and use of technology is going to change the agent-artist dynamic over the next few years. I wouldn’t be surprised at all if the next five years brought a significant shift with agents either playing a much diminished role or being valuable for entirely different reasons than they are now.

Arts and Science Make The Whole Person

I love it when themes come together for me. Apropos to yesterday’s entry about the place of arts in the classroom, I saw that the TED site released a talk by Mae Jemison where she discusses how being analytical and creative are not mutually exclusive. In college, her studies left her about equally likely to become a doctor as a dancer. She says her mother essentially made the decision for her. While she ended up going into space, she brought an Alvin Ailey poster along for the ride on the space shuttle.

One of her observations is when she turns the common assumptions that one is either creative or analytic around. She notes that people will often joke about not being able to grasp math and science or lack creative and artistic abilities. She suggests that given the choice of jobs where you either had to be uncreative or illogical, people would seek out jobs that allowed them to do both. Granted, for many jobs these are de facto status of employees and people willingly place themselves in that situation but they still have the freedom to encounter complementary experiences.

I think her point is that people sell themselves short in relation to their analytic and creative abilities in a way that becomes self-reinforcing and gradually colors our self perception.

If arts people are truly invested in promoting arts and creativity as necessary to become a whole person, I believe that cause is best served by also promoting the idea that analytic capabilities are important and contribute toward the whole person goal as well.

Analysis and creativity can’t be divorced from one another. I think I have mentioned before that the lectures that occur in our tech theatre classes sound a lot like my high school physics class. The backstage of a theatre is one big practical physics lab. And without an analytic mind, I would have never figured out why our ticket office reports weren’t quite resolving themselves for a show last month.

Arts (Not In) Education

Dewey21C guest blogger Jane Remer makes a provocative statement I have always wondered/suspected.

The Arts Just Don’t Fit in Most of Our Schools

The arts community – arts educators, arts organizations, artists who work with schools, other friends of the arts–has tried and failed for years to make the case for the arts in every student’s life and learning environment. Claims abound for the arts as important intellectual and experiential domains as well as exceedingly effective instrumental bridges to other usually non-arts ends. These claims are rarely backed up by solid empirical research and when they are, the evidence is overwhelmingly correlational, not causal. These claims are almost never made by school people, K-20 and beyond, and only occasionally uttered by policy makers, whether top down legislators or bottom up teachers, leaders and district superintendents.

Because the concept is so depressing, one may attempt to discredit her by wondering if she truly has a basis for making this claim. If you read her bio at the bottom of the entry, you see that her background makes it very difficult to dismiss her. She has both practical and theoretical experience attempting to cultivate arts programs in some of the toughest educational environments around. One of her previous entries as guest blogger asked, “What Can We Do to Make the Arts Count As Education?” In that entry, she lays out some of the reasons the arts aren’t gaining traction in those schools which it is present.

Other than suggesting local action, Ms. Remer feels she doesn’t have any real strategies for getting the arts into schools.

Over this past weekend I tried working from the premise the arts would find no place in our schools. What were alternative outlets that could be developed? Schools would appear to be best medium for disseminating instruction and exposure but if that option is out, what is left? There are after school programs and summer camps. Unless the arts community can develop a compelling argument for parents about why their children should be allowed to participate, it is likely the groups currently being served in this way will continue to be the only ones.

We can look to the example of early educators in the United States who patiently approached people to convince them to let their children attend school. That might work but, don’t forget that the real progress in enrollment came when education became compulsory by force of law, and sometimes, at the end of a gun barrel. Tirelessly approaching people is one thing, but I am not sure the arts world is ready to lobby for martial enforcement quite yet.

Technology would appear to be the medium possessing the greatest potential for replacing schools as the method of arts education. I confess though that I suffer from a lack of imagination in this respect. I am currently only imagining progress in terms of the tools that already exist – People learning to paint or play bass from online sources. Perhaps they got the brushes, easels and instrument from a local arts organization seeking to make materials more available.

That’s all well and good except there is also the problem of a disconnect of what happens between the situation today and the one in my imagination to make young people excited and interested in the arts that they claim the free art tools and instruments and go home to practice? In essence, what makes 250,000 Venezuelan kids commit to El Sistema, and how do we get that to happen here? Smarter minds than mine have asked that very question.

Collective Action Report For NPAC 2008

Last week Andrew Taylor posted an entry about the release of a report for which his students were involved collecting information at and about last summer’s National Performing Arts Convention. The report examines the capacity for the arts disciplines to engage in collective action.

As you might imagine, I found much of it very interesting. If you don’t have the time to read the whole thing, mores the pity. It is worth jumping to page 59 of the Acrobat document. The following 20 some pages have ideas for collective action on many fronts that came out of the brain storming round tables. These are not the same ideas voted as top priority items by the attendees and may represent fresh directions for you and others to embrace at national, regional and local levels.

One aspect of the convention attendees felt was lacking was a clear sense of who was going to follow up and pursue these priorities. What will likely be helpful at the next convention is if people show up to talk about their attempts to implement some of these priorities at different levels.

Plea To The Reader
If you don’t think you will read the report, at least consider reading the rest of this entry. I often include fair sized quotes that jump out at me from reports and studies because I know people don’t feel they have the time to catch up on all the reading they think they should be doing. Part of the mission of this blog is to present some concepts that perhaps you can think about during your commute if no other time presents itself. Not everything may seem that significant to you, and that’s fair. This report contained a lot of meaty observations including some things I suspected but have rarely heard discussed. So please, read on…

Boundaries
The report began by tackling a basic question–what constitutes the performing arts? In answer to the question, “When you think and talk about the ‘performing arts’ in your region, which of the following organizations do you include in your thinking?” over 50% provided answers that were “arts-focused and primarily organized as tax-exempt. Alternate venues and commercial enterprises were identified by fewer people as part of the performing arts—yet still showed up in significant numbers.”

Lest your take away from those responses is that there was a sense of exclusivity to people’s definition of the performing arts. The report notes that the subject of what constituted the boundaries of the performing arts community was frequently debated and discussed.

Internal Divisions
But heck with those perceived to be on the outside of the performing arts boundaries. There was plenty to contend with over the perceived differences between the disciplines clearly defined as being part of the performing arts.

“Despite the common ground of the nonprofit arts leaders attending the Denver convention, our team observed frequent and obvious disconnects between the language and culture of each discipline. The dress and demeanor of the different service organization membership was a continual point of discussion in
our evening debriefing sessions, and were often heard used as shorthand by one discipline to describe another (“take time to talk to the suits,” said one theater leader to a TCG convening, when referring to symphony professionals). Some of the difference was in rites and rituals: from the morning sing-alongs of Chorus America to the jackets and ties of League members, to the frequent and genuine hugs among Dance/USA members, to the casual and collegial atmosphere of TCG sessions.

Other differences, which manifested in more subtle ways, shed light on the deep underlying assumptions and values held by the respective disciplines. The team noticed, for example, that the word “professional” was perceived in a variety of ways in mixed-discipline caucus sessions. For many participants, “professional” staff and leadership was an indicator of high-quality arts organizations, and an obvious goal for any arts institutions. Several members of Chorus America, however, bristled at the presumption that professional staff was a metric of artistic quality, as they held deep pride in their organizations, which were run by volunteers.

The observation team also saw many sessions peppered with misunderstandings and different interpretations of words and concepts that are fundamental to a collective action effort. Most of these went unnoticed by the group, and unresolved by facilitators of caucus sessions….Catalysts note the need for basic fluency in the business models and challenges of other disciplines. Says one leader, “….I talk a lot with the heads of other performing arts organizations here [from other disciplines], and it’s all right, but oftentimes when we talk I’m spending the whole time explaining the whole story so they can understand. As opposed to sitting with somebody who’s in a different community, you can start the sentence and oftentimes that person can finish your sentence for you.”

Expectation of Cross-Disciplinary Learning
That said, the report notes many went to the conference with the intent of learning about other disciplines and cultivating cross-disciplinary relationships. People were eager to learn about best practices and common challenges from other disciplines. “A full 86 percent believed that the problems and opportunities faced by a small dance company are shared more with a small theater company than with a large dance company.”

Respect to Trust
The next step toward collective action, according to the report’s author’s, is to go from respecting the other guy to trusting them.

“A full 81 and 82 percent of respondents believed leaders in the nonprofit performing arts respect each other at the national and regional/city level respectively. A lesser majority, 56 and 60 percent, believed that such leaders trust each other at the national and regional/city level. This distinction between respect and trust reinforces the distinction between acting for individual and organizational interests, and acting for the benefit of the larger community.”

Things Not Often Discussed
Two of the areas covered in the report that especially struck me were some frank discussions about diversity and the perceived role of government. Everyone talks about the need to diversify audiences and performers. In fact, most funders are interested in collecting information about racial, geographic and economic diversity of audiences and performers. What emerged in the discussion wasn’t as idealistic.

“Diversity was the most polarizing priority in the AmericaSpeaks process, and the issue for which there is the most disconnect in language and priorities….Some flatly stated that they did not think diversity was a priority, and others noted that people in their organizations may claim to support diversity, but don’t really mean it. Many noted ambiguity in defining diversity: that diversity “means different things to different people—there is no common agenda for inclusion.”

This was revealed in the stark differences in responses ranging from the claim that minority arts groups don’t have to make any efforts at white inclusion (“Why is it that primarily Caucasian-based groups look to ‘diversify’ their audiences while minority-based groups do not?”), to people who thought diversity meant “Getting minorities to see the importance of what we do.” Still others rejected the audience development perspective and saw the need for more systemic change. Said one respondent, “most of our organizations are not ready—we want to talk about it, but we are not prepared to become ‘diverse’ and accept the changes that may follow.” Some acknowledged that there were challenges in terms of comfort zones. Some noted that tying funding to diversity or pursuing diversity and losing money on such efforts might be counterproductive…

Respondents were more concerned with what they saw as others’ failure to address or understand diversity than with their own ability to effectively address the issue. As such, many did not envision opportunities for progress although they agreed that progress is needed.”

Community Engagement Approach
While some people may not be prepared to actively engage in addressing diversity in their organization, I was encouraged by the comments of one person who wasn’t talking about diversity per se. He/She did seem to embody the mindset of an organization that could achieve diversity without actively pursuing it.

“One leader notes, “That’s been one thing that we’ve been most proud of. Our whole organization takes this community engagement approach. It’s not outreach. Outreach doesn’t take into consideration who you are, what your background is, what your context is, or why people should care. That’s the fault of the old outreach concept, is saying you should come hear us, maybe we’ll come to you so you’ll come hear us. That’s missing the point, saying, ‘Where do we connect?’”

Government’s Role
In relation to the role of government (my emphasis)..

“In one intriguing disconnect, respondents in the post-convention survey hope for future NPAC connections to include elected officials from local (57 percent), state (64 percent), and national (70 percent) government. Yet not one believe such officials would influence if and how they might take action on the selected agenda items. The disconnect suggests, as we will later discuss,
that while participants see elected officials as potential focus of advocacy and engagement, they do not see them as a source of insight and knowledge—even though these actors drive the decision and governing systems that inform local policy. They are eager to talk to elected officials, but not inclined to listen

…Interestingly, some constituents with relatively greater perceived power also had relatively lower perceived knowledge of the field and its challenges (political leaders at federal, state, and local levels, for example.

From my point of view, there is a whole lot to be addressed. Quite honestly, I think this almost sums up the attitude arts organizations have toward most sources of funding. There is an eagerness to talk to funders and make your case but not a lot of willingness to have them involved in your business. Except for foundations with an arts focus, those representing funding sources don’t understand the field too well because of a desire to keep them on the fringes.

Some Tunes I Have Sung Before
There were a couple topics the report touched upon that I have addressed quite a few times in the past so I won’t get into them at length.

Lack of Knowledge
One observation that was made of convention attendees was how little knowledge people had about available resources and about how laws and policy affected those resources. The report notes that a lot of time was spent discussing how helpful it would be if some source would provide resources when in fact that very situation existed.

“These indicators suggest a systematic issue around knowledge dissemination in the field. Arts leaders either lack time or incentive to discover and use existing knowledge resources, or effective knowledge dissemination mechanisms do not exist to get this information out.”

Lack of Sleep
Which goes hand in hand with the fact most arts professionals are already over worked and may not be a wits end about how to participate in collective action.

“We have a lot of passionate and highly productive people that all tend to over-extend themselves as it is ‘for the love of their art.’ I think it is difficult for many of these same people then to prioritize what they may have to stop doing in order to thoughtfully and actively participate in this ‘national dialogue’.”

Lack of Succession
Finally, there is the issue of emerging leadership. According to the report, 79% of respondents to pre-convention surveys were worried a little to alot about identifying new blood and succession planning. At the convention however, “it was striking how little conversation focused on the discovery and development of future leaders, and the skills and abilities they might require. There were a few specific sessions that touched on the topic, but the issue received little traction or attention elsewhere.”

I imagine it comes as no surprise that the performing arts sector has quite a few issues to address. You need not have attended the convention to come to that conclusion. But since the report notes that one of the major historical hurdles to collective action has been that the various disciplines don’t sit down and talk to each other, the fact they did so and produced quite a few pages of ideas for collective action likely represents a valuable first step.

Stars of Google Reader

I came across a number of interesting posts on blogs I follow on my Google Reader account and starred them for later review. Thought I would share a few…

Ken Davenport addresses some myths and rules to consider before investing in a Broadway show.

He also provides some interesting insight about wanting your first big project to be the Great American “X,” citing the examples (and advice) of Hal Prince and Stephen Spielberg.

Given the recent story about a mystery donor giving millions to different schools across the country with the provision the schools will not try to find out the donor(s) identity, the Non-Profit Law Blog entry about formulating a policy about what sort of donations you will and won’t accept seemed rather timely. Some recipients of this anonymous largess have checked with Homeland Security to ascertain the funds were obtained legally.

Traditional Canon Still Brave New World For Many

Today was the presentation of final projects for the Semester of Shakespeare the literature classes participate in. (It is also the observation of Shakespeare’s birthday!) I have a little bit of a personal investment in the event because I encouraged the literature people to engage in interdisciplinary events with some performances we were presenting a few years back. The literature professors ran with it and have done something on a different Shakespearean play since then. This has included public viewings of films, stage combat classes and interaction with period music. It all ends with an event like tonight’s. The students present projects in the theatre courtyard and then everyone comes inside to watch performances of excerpts from the script and period music. This year’s play was The Tempest. Some of the projects were pretty clever and included trivia games where you advanced on a board laid out on the ground and wore some costume pieces. Others looked like they stole action figurines from younger brothers that morning to glue on poster board. Actually, there was one group that used action figures to make their own movie version of the play. Another group used the old vortex in a soda bottle science experiment in order to create a sort of literal representation of a tempest. Shakespeare may seem like a poor choice as a recurring theme since his works are essentially the default people envision when they think of plays. The NEA’s Shakespeare Initiative was seen by many as an attempt to appease critics because his works were seen as generally non-offensive. (There is plenty fodder for controversy, but it is a known quantity.) While the language is perceived as challenging, the ubiquitous presence of the plays and their influence on culture means they aren’t really seen as pushing any boundaries. The number of times I have seen The Tempest alone…. Hard as it is to believe, there are quite a few people for whom the plays are completely new and represent virgin horizons. What has been analyzed, interpreted and reimagined to death for some of us, comprises the pinnacle of cultural mastery to many with little experience with the works. No small number observed that tonight was their first time in a theatre as I helped hand out playbills. For that alone, the literature department’s efforts tastes a little of victory to me. (Also, a lot of the students baked cookies for their displays. I had been tied up with work into the evening so it also tasted like dinner.) The hope I think we all share is that the students find the experience of this past semester an enriching one that cultivates an appreciation for Shakespeare and theatre. They certainly had to delve into the themes and language to produce their projects. One student rendered a scene into the local creole which meant he had to understand the original text fairly well. Now if the professors really want to get their students’ interested, they will choose Titus Andronicus. It has ludicrous amounts of blood and gore to hold everyone’s attention and except for Julie Taymor’s film version, I have never seen it.

Does The Audience Serve The Community?

Performing arts organizations are very much aware that they are increasingly at a disadvantage offering entertainment in a single location at set times in an environment when it can be obtained on demand, paused and continued. This weekend I really started wondering if we are ceding too much ground without a fight. Today, Artjournal.com happened to link to a piece on The Guardian website by Mark Ravenhill where he expressed something akin to my thoughts.

“But on one subject there does seem to be an almost universal consensus, and that is that you – the reader, the listener – are bored, most of the time. Look at any contemporary guide to making art, or working in the media, and the assumption is that an audience’s natural state is one of restless ennui. Our job as writers is to provide a sort of espresso shot. Grab them quickly, grab them hard – otherwise they will change channels or walk away.”

What I was thinking this weekend is that while we always talk about arts organizations needing to better serve their communities. We often hear how we have to change our processes and our thinking to acknowledge the changing expectations of our audiences. This is absolutely correct. We need to evaluate the ten thousand things we do every day in the context of shifting expectations.

But I got to wondering. Are our audience members serving their community very well? Don’t they have a responsibility to the larger group and are we complicit in letting them get away with shirking it?

This weekend we presented our annual dance festival where invited groups of students and professional companies perform short pieces. I have sort of resigned myself to the fact people are going to walk in at 30, 45, 60, 75 and 90 minutes into the show. I think that perhaps I have started ceding too much in the way of lowered expectations to our audience.

We do close the box office 30-45 minutes after the show has started when it appears the trickle has finally abated. We still end up turning 10-15 people away who don’t have tickets but admitting that many or more who do. You know, the people carrying the pieces of paper with the time emblazoned across them who should therefore know things started 75 minutes ago?

Over the last decade or so I have trying to shift away from the disapproving figure looking at his watch noting just how late people are. It used to be that you ended up watching television monitors or wandering around the lobby if you missed the last late seating interval. Recently, I have begun to wonder if the kinder, gentler, forgiving approach in hopes of making the attendance experience of a dwindling audience feel more welcome may be counterproductive in the long term.

What really annoys me isn’t so much the late arrivals but the early departures from events after friends have performed. I have addressed this in the past. When there are children involved either as audience members or performers, the message this conveys is that the arts have no value outside of an acquaintance’s involvement in them. For older people, it further socializes the idea that the live experience is disposable.

The dance pieces this weekend weren’t lengthy or based on some abstract concept. Each group had about seven to nine minutes to perform so if you didn’t like what you saw, it was over shortly. The first piece of the night was a satire of ballet. Even if you don’t know enough about ballet to get some of the jokes, a lot of it was just physical comedy. I can think of a number of reasons why people might choose not to attend in the first place, but once one is in the theatre, it was fairly clear one need not be an initiate to enjoy the performance.

Lest you think I am attributing poor intentions to people who had other motivations for leaving, a few groups told us outright they were leaving because their friend was done dancing. (The same thing happens with our choral concerts.)

Getting back to the idea of the individual’s responsibility. Attending a live performance constitutes a relationship. It is a relationship between you, the audience and more importantly, the performers. This is the case even with those you don’t know personally. These performers can only be at a specific place at a time which dictates some of the constraints of the performance. Even though you seem to be one of possibly a very large group in the audience, how you conduct yourself has a definite impact.

This is the message the arts need to convey. Not in an explicit lecture, but in the subtext of what we communicate be it in person or via the technological tools we employ. Last week I was musing about what back to basics value the arts can embody. I am starting to think maybe it is personal relationships.

People are beginning to become disenchanted with a situation where they have 10,000 Facebook friends, but no one to bring them chicken soup when they are sick. While we have grown tolerant of it, I’ll bet people would prefer not to be placed on pause while someone answers their cellphone or displaced by a texted conversation.

Half the battle can be won by heeding the advice we have been receiving for years–provide places and opportunities for people to socialize. In some respects that is the easy part because it just involves money for renovations, furniture and staffing.

The other part of the equation is communicating the values of responsibilities to the community without preaching. It is a fine line between encouraging people to arrive promptly and remain, and adopting policies which make them feel like they are being punished for breaking the rules. For those with little experience in attending performances, it may sound contradictory to tell them not to feel inhibited about expressing approval for a wonderful performance even though people are glaring at them but that they should heed the glares when they start screaming and whistling as their friend appears on stage. One calls attention to an excellent performance, the other calls attention to you and your relationship with an individual.

Printing guidelines in programs and on your website counts on people taking the time to review them. Also, at first glance they appear to be the hidebound list of rules which intimidate some from attending in the first place. Curtain speeches can be more personable but….is preaching the the choir of prompt people.

Surely, something should be said otherwise you miss the opportunity to reinforce the value of the experience you are offering. The repercussions of not doing so might not be immediate but manifest in the next generation (or absence thereof). If you stay positive, you can be explicit and thank people for valuing the experience of live performance unmediated and insulated by technology. You welcome the opportunity to discuss the performance in person with the audience in the lobby or coffee shop after the show. And if they need time to digest the experience, you would love to read their comments on the organization’s web forum later.

Interacting with the late comers/early departers in a constructive way is tough. They already know they are breaking a convention and are prepared for any conversation, including directions to the restrooms, to be instilled with some degree of disapproval or scolding. The one approach that comes to mind leaves a lot of opportunity for patronizing tones to creep in.

My thought is that the ushers in the lobby be gracious and say he/she will escort the late comers in since it can be difficult to get ones bearings in the dark. While awaiting an appropriate break in the action, the group lingers near photos of the performers. I haven’t worked out the gist of the conversation yet because everything I think of can easily slide into the wrong tone. Essentially using the photos to give a face to the performers, the discussion touches on how long the rehearsals were and how much concentration is needed to perform before a live audience. How much the late comers will hopefully enjoy the performance and how important their approval is to the performers.

As you might surmise, the subtext is about how the performers and audience interact. While the artists are professional and will give their 110% performance regardless of audience size or reaction, things are likely to go to 125%+ for a good audience. I don’t want the performers to be vague and distant in those people’s minds, especially if their seats are indeed far from the stage. I want the late comers to feel a connection between themselves and the performers, seek them out on stage, realize the importance of their presence and hopefully, of their responsibilities, relative to those assembled in the facility.

The opportunity to actually see and interact with performers at some juncture contributes to this goal. I have made plenty of other entries about aloof artists and administrators so I won’t get into those aspects of the experience.

I am going to continue to think on the whole idea of reminding people they have a responsibility to the community rather than believing we need to passively accept shifting expectations. I would like to hear other people’s thoughts on this matter. Remember, I am not suggesting this stance be adopted to rationalize not changing. I merely propose that faced with millions of people Twittering everywhere they go, it doesn’t automatically follow that we need to accede to the expectation of Twittering being permitted during performances.

I am also intrigued by the idea of the arts embodying the values of personal contact and would be interested in seeing if anyone has any thoughts along these lines. I think much can be accomplished if we avoid declarative statements like You should/shouldn’t, must/mustn’t… Something as simple as, “(Discipline), It’s All About Contact” on a poster and ten thousand images can immediately be plugged in below the caption and a campaign begins.

When Artists Go To War…They Bring Their Accordions?

Last month, the Tyler Art School declared war on their fellow Philadelphia area art schools, University of the Arts, Pennsylvania Academy of Fine Arts, Moore College of Art and Design and the Art Institute of Philadelphia. The Tyler Art School was relocating to the Temple University campus and apparently decided to incite some dialog among their art school brethren by offering the ancient gift of belligerents, the Trojan Horse.

The Tyler students constructed 12 foot high Trojan horses out of cardboard and snuck them on to the other campus with a note announcing their arrival in Philadelphia. (Photos and the note may be found here.. Video of the construction here.) I am thinking the only way they were able to do this on four campuses without being stopped by security is that the security folks were all too familiar with arts students moving strange things around campus.

The University of the Arts retaliation has been documented on YouTube. (Does anyone know what is with the accordion? The folks on Philebrity mentioned it as well. Some inside joke?)

A Moore College response, wherein they critique craftsmanship of the letter and horse, is likewise found on YouTube.

According to a story on the Temple University website, the Philadelphia Academy of Fine Art also responded. They returned the Trojan horse altering it to resemble a chariot and placing a statue of Helen of Troy atop it stating, “We have added a cast of Helen of Troy to illustrate how once again beauty defeated the beast.”

As far as the tradition of mascot stealing and college pranks goes, this seems a lot of fun. Hopefully it doesn’t escalate into a situation where the schools have to use paint thinner to undo the last foray onto their campuses.

This might be the sort of thing arts organizations in different places could engage in to draw attention and pique the interest of their communities. When the public is watching and wondering what the friendly rivals are going to do to each other next, they end up taking greater note of what each is currently doing on their stages and galleries.

The most engaging form of cooperation may be feigned discord. Imagine a group of chamber musicians who publicly call out a museum or gallery saying they have had enough tolerating their smug attitude throughout the winter and it is time to have it out. The musicians challenge the visual artists to a showdown at high noon in front of city hall in two weeks. They will be playing a certain composer and dare the artists to put their money where their mouth is and show up with a visual interpretation of the musical piece.

For the next two weeks, each group talks smack about the other on their blogs and signs in front of their buildings. Then at high noon they “face off” with the audience getting the opportunity for a free concert and mini art walk during their lunch break. Only downside of this particular scenario is that people may believe performances and visual art pieces can be thrown together in two weeks. Having the rivalry play out over months might lose its draw. Hopefully the edge to the attention the groups call to themselves would raise interest among people in the community. This sort of thing might help erode subconscious impressions that arts interaction is a passive experience and lend a sense of action and vibrancy.

Artists As The New Entrepreneur

I was reading an interview on Inc.com with Jim Collins, author of Built to Last in which he says being an entrepreneur is less risky, though much more ambiguous, than working for someone else.

Not risk. Ambiguity. People confuse the two. My students used to come to me at Stanford and say, “I’d really like to do something on my own, but I’m just not ready to take that much risk. So I took the job with IBM.” And I would say, “You’re not ready for risk? What’s the first thing you learn about investing? Never put all your eggs in one basket. You’ve just put all your eggs in one basket that is held by somebody else.” As an entrepreneur, you know what the risks are. You see them. You understand them. You manage them. If you join someone else’s company, you may not know those risks, and not because they don’t exist. You just can’t see them, and so you can’t manage them. That’s a much more exposed position than the entrepreneur faces. But there’s lower ambiguity on the paint-by-numbers path: very clear but more risky. The entrepreneurial path: very ambiguous but less risk. Of course, the truth is that it’s all ambiguous, anyway. If you think you can predict the future, you’re crazy.

One of my first thoughts was that if this were true and everyone thought this way, everyone would be an entrepreneur and no one would be around to work. Is it the illusion of security predicated on the belief that a company has a business model and system that will ensure salary and medical insurance payments are made that causes so many to work for another instead of themselves? Who wants to handle all the legal paperwork and accounting associated with running one’s own business when you can work for someone who has lawyers and accountants to do that work already? (Though lately few are investing too much confidence in accountants and lawyers.)

But on the flip side of things, I wondered if the relative lack of security associated with working in the arts is one of the reasons so many arts organizations pop up. If the prospects of success are chancy across the board, I suppose it is logical that you cast your lot with the devil you know rather than joining someone else. You figure you can out economize them. If they are putting on good shows eating frozen pizza, you can do a better job while surviving on ramen noodles all the while hoping you will be eating better at some point down the road.

I think people in the non-profit sector embody Collin’s vision of entrepreneurs pretty well in that many do understand the risk and ambiguity involved with working for another or one’s self. I almost wonder if it might not be worthwhile encouraging people in the arts to apply this energy and willingness to endeavors outside of the arts. We have all been told, if you can imagine doing something else, do that rather than pursue a career in the arts. I am sure everyone has envisioned what that something else might be. In some cases, it might involve working for someone else, but that vision might be easily be diverted to working for oneself.

I really suspect that the internal drive an arts person has that sustains them in starving for their art is the exact same drive entrepreneurs employ in starting up their companies. The only difference is that the arts person may see growing their vision to a 500 employee company as selling out. To be fair, the whole process of meeting with venture capitalists, dealing with human resources, accounting and laws can seem intimidating and impregnable barriers. They say the next phase of the economy will emphasize the creatives. What if this might portend the emergence of organizations and processes which take advantage of the drive and vision of the artist and facilitates with the removal of the barriers either through training or performance of those functions in a manner which the artist can easily relate.

Let me be clear, I am not necessarily talking about empowering artists to be more successful artists. Yes, it would be great if solid arts organizations emerged. I am referring instead to arts people bringing their drive to the thing they would do if they weren’t in the arts. I am thinking about directing that drive toward game and software design to restaurants to human resource companies.

Wouldn’t be heartening to have worked in the arts for 10-15 years and realize that your hard work and relentless drive proves you may just have the tenacity to embrace the risks inherent to starting up a new company and there are people who want to help you do it?