NALI And Friends

Back in early September, I wrote about the National Arts Leadership Institute and Andrew Taylor commented “that he continue[s] to be frustrated by the disconnection of leadership initiatives in the arts.” This was based on the fact that there are many such institutes and few of them talk to each other so they end up inventing the wheel over and over again.

I decided to take a look at just how many there were out there and what they were offerings. I have to admit, while I didn’t doubt Andrew, it soon became clear as I searched that I could have continued far longer than I had.

Mostly I focussed on leadership training institutes that seemed to be focussed on offering sessions at conferences so my brief research doesn’t include programs like the Kennedy Center’s Institute for Arts Management which offer longer term internship and fellowship programs rather than an attempt to offer one day seminar type classes.

The Theatre Communications Group straddled both world offering the mentor/internships of the Kennedy Center along with institutes in conjunction with conferences.

Every conference I could think of seemed to have its own institute. I can see why Andrew Taylor felt there was a lot of duplication that might benefit from merged efforts because the list of topics covered is essentially identical.

First of course, came the Southern Arts Federation’s National Arts Leadership Institute.

The Western Arts Alliance has their own. (Since they hosted a NALI session, perhaps they are thinking of merging their offerings with them.)

-Arts MidWest professional development offerings.

Arts NorthWest has them at conference and sends them on the road through Washington and Oregon

And of course, the granddaddy of them all-Association of Performing Arts Presenters offers some learning..

Like Theatre Communications Group, the national organizations for the other performing arts also offer institutes at their conferences-Dance USA, American Symphony Orchestra League, OPERA America

Americans for the Arts also holds sessions at their conferences. Alas, their Arts and Business Council’s Arts Leadership Institute is only available for arts leaders in NYC.

When I found the leadership institute for the Alliance of NY State Arts Organizations, I realized I could probably find a similar program in nearly every state and decided to stop there.

Merging all these programs into a single national program most likely isn’t the answer since certain regional organizations have strengths the others don’t. (Western Arts Federation seems to have a strong research bent, for instance.)

Some consolidation that saw conferences hosting leadership institutes generated by one of a handful of regional or national organizations (who co-ordinated syllabi to some degree with one another) might in order to ensure quality and uniformity.

Another Crazy Idea

Back in July I posted an entry about how internet sites were limiting access to their content through various means. At the end of the entry, I promised to think upon it and post a follow up later.

Well, here I am posting a follow up.

I had hoped to do a little more reading on consumer psychology before posting, but it doesn’t look as if that might happen any time soon. Since I posted last week about how new media entertainment was taking a page from live performance’s book, I figured that was enough reason to post about how we should steal a little bit from them.

At the end of my entry in July I had posted that the only way I could see arts organizations doing something similar was if the first part of the show was free and then re-entry after intermission cost the ticket price.

The more I thought about it, the less crazy it seemed. (Though granted, was still crazy.) Performing organizations frequently have free performances to try to lure people in, why not partially free performances? Also, there are a number of performing arts companies that have fundraising appeals that point out that the ticket price only pays for the show until intermission. This turns that around so you can claim the sponsors paid for you to get in the first act, now the rest of the show is up to you.

Will people go home at intermission feeling they have gotten their fill? Perhaps. Performances with a plot of some sort would probably fare better than a collection of repetory pieces. A novice theatre attendee is probably more likely to feel a need to go see the end of Death of a Salesman than a novice symphony attendee might feel compelled to hear a Mozart piece based on the Bach he heard in the first half of the evening.

On the other hand, reading the psychology of decision making scenarios Andrew Taylor presented back in May, I could see a newbie deciding that after getting a babysitter, driving and paying for parking, maybe it is worth paying for the second half.

Museums, I am still at the same place, sorry. Best I could suggest is a small exhibit in an antechamber with the ability to pay to enter the exhibit proper after getting a taste of it.

For performances, this sort of suggestion opens big cans of worms, even for those who might experiment with it only once a year to see how audiences like it.

First of all, there is front of house-instead of letting the box office and part of the usher staff go home after the show starts, their fun just begins at intermission.

Also, if you have reserved seating how do you handle that? Subscribers and those who know and trust the quality of your works will have purchased their tickets for the whole night’s performance in advance. But say that only fills up to the tenth row.

At intermission, the guy who got row Z is the first one out of the theatre because he is closest to the back, runs to the box office and buys tickets in row K so he can get closer. Guy in that seat in row K for the first act is annoyed. God forbid and people actually enjoy the show so much they start leaving during the first act to secure tickets closer to the stage.

A lot of theatres use bar code readers now so people can print of tickets at home. While you could use this and only charge people who scan in after intermission, you would then have to force people to scan in by 5 minutes to curtain so you could sell the vacant seats to people waiting at the box office before intermission was over (and of course, most empty seats will be singles and most people wanting seats will be in a party.)

Something like this would be best used either with General Admission audiences or for shows you know will be 80% sold so that you can set aside specific seats for this program and have no need to worry that you might end up with a gulf of 10 rows between your full night buyers and the half night taste testers.

The other issue is artistic-Do you end the first act with a bigger bang than necessary in hopes of luring people back for the second act even though the second act isn’t as exciting as the end of the first act lead them to believe? (I am looking at you Phantom of the Opera)

Then there are shows that are so short, an intermission makes no sense. Some shows are structured in a way that an audience loses its involvement in the momentum of the action if an intermission occurs.

Still, I have to think that there are some organizations out there for whom this sort of scheme might be just the thing they need to excite a community and provide an introduction to what the company does.

Step by Step Blogging

I do a lot of talking about the value of blogging, but until I came across the Great Dance weblog, it never occurred to me that I was remiss in not letting people know how they might go about setting one up for their project and arts organization.

Fortunately, Doug Fox at Great Dance has thought of that and has written up a white paper, “Embracing Blogs: A New Blueprint for Promoting Dance on the Internet” (Free Adobe Acrobat Reader required)

Doug does a good job walking a reader through what blogs are, what resources exist to set one up and suggesting how to use the blog to promote your organization to good effect and employ it as a revenue earning tool.

The only problem I saw with his paper, (and I posted a comment to that effect on his blog) was that the need to have donations and other transactions pass through a secure server wasn’t mentioned. If you are a novice at blogs, you probably need to know that as well.

Doug goes over resources for publishing blogs enhanced with video, still images and sound. He even has some interesting suggestions about using video on blogs to solicit feedback and even participation in the creation of a piece.

Seven Hour Thank you Letter

I have just started the first fundraising campaign the theatre has had in about three years. Prior to assuming the job, the temporary theatre director was also the executive director of another arts organization. Because of the conflict of interest with soliciting donations, he didn’t run any campaigns.

At the 1.5 week mark, we have had some modest returns though we have also seen donations from people who haven’t previously contributed which is always good.

Because the current thank you for your donations note has been used for many years, I have been working on a new thank you letter. Now it may seem like an easy thing, but I had a theme I used in my appeal letter and wanted to complement that theme with my thank you letter.

Essentially, I am trying to educate my audience about what sort of things their money is going for. It always seems to me like fundraising campaigns underscore the sexy aspects of what the money goes toward and downplays the less prestigous stuff. Either that or the appeal is so vague, you don’t know what the money is going for.

I take my inspiration, in part to a post on Artful Manager from two years ago where Andrew Taylor suggests arts organizations have a discussion about “worst practices.” My letter is a long way from mentioning mistakes we made, but that entry got me to thinking that references to less sexy, but essential needs, over time will more broadly inform my audience about elements beyond the curtain line that they can impact and feel good about.

My aim is to let people know what sort of things the money supports without making it sound so unsexy they don’t see any worth in giving again. While we aren’t buying reams of people, we are making purchases that are important to the safety of our operations and contribute to hospitality for our artists. If you aren’t in the business though, it is difficult to appreciate the significance of the materials and how grateful we are to have the funding.

Thus why it has taken me seven hours across three days to write the dang letter. I had a lot to say and then distilled the concepts down to a shorter letter, rewrote that, showed it to people, rewrote some more, rewrote, rewrote, etc, etc.

I did much the same thing with the appeal letter. But of course, I was asking for money at the time so my incentive was obvious, right? My thank you note is part of what I hope will be an ongoing relationship with my donors and ticket buyers so it is just as important as the appeal.

I want to take every opportunity I have to tell them the different aspects of my theatre’s story while attempting to avoid cliche phrases and common platitudes. I want to set my organization apart from the letters they are getting from the other non-profits by writing something different, something interesting…something brief…something sincerely gracious. And it all has to look effortless.

But it ain’t.

What Our Products Can Do For You

Back when I was registering my copy of Dreamweaver software at work, I apparently neglected to deselect a box asking them to send me info on their products by email. I usually ignore and delete the emails because I have better things to go than pursue the opt out process.

However, through either coincidence or targetted marketing, Macromedia (the guys who make Dreamweaver) got my number because the last two emails have caught my attention. The first email was about success Southern Utah University had using their software. (Granted, I might not have looked closer had I not worked at the Utah Shakespeare Festival which has its HQ there).

The second email contained a link to a short movie about the NY Philharmonic using their products. I hate to appear like I am pimping the software by posting the link here as much as I do like Dreamweaver for my modest web design needs. However, I think it is one thing to read blog entries about how technology can work for your organization and another thing to see how many ways it can be applied. It is worth watching just to look at how your website can work for you.

One warning before you watch this. While you can do all of this with the Dreamweaver program and it is fairly easy to produce a very respectable product, what the Philharmonic has done is very time consuming. Some of it requires advanced understanding and programming abilities. (Some of it only looks tough.) Note that the NY Philharmonic’s tech staff is larger than the entire staffs of most arts organizations and they farmed the work out to a design firm.

Without further ado, the NY Philharmonic Dreamweaver ad!

Everything Old Is New Again

Proof that instead of adopting new methods acknowledging that emerging entertainment technology is drawing our audiences away, we should stick to the old, well-known ways!

Well, sort of.

I had to chuckle at the irony of a pay for TV shows proposal I came across on Slate today. It is so groundbreakingly…familiar.

MIT’s Henry Jenkins, for one, has already written extensively on potential business models for online, on-demand television. Jenkins outlines a subscription model where viewers pay in advance for an entire season of downloadable episodes, providing the startup capital needed to fund production. Episodes would also be available at a higher cost on a per-episode basis, providing a steady stream of additional funds.

Just goes to show while you are learning from technology, it is learning from you too. And there is still more to learn from technology for performance organizations. A year or so ago, Andrew Taylor suggested having snippets of music on iTunes to whet the appetites of subscribers. Why not have movie snippets of proposed performances as well?

Many theatres take pictures for their brochures of upcoming shows using actors who aren’t cast in the pieces dressed in costumes that won’t be worn in the production. Why not take an exciting section of the work and provide a two minute snippet on your website or on a DVD for people to peruse. (This sort of thing is becoming less and less expensive to do.)

Based on a bit of Henry Jenkins proposal, existing subscribers could be given an opportunity to help create an upcoming season that is more likely to sell both because they feel an investment and they are picking shows that most appeal to them.

Imagine a subscription based model where viewers commit to pay a monthly fee to watch a season of episodes delivered into their homes via broadband. A pilot could be produced to test the waters and if the response looks positive, they could sell subscription which company had gotten enough subscribers to defer the initial production costs.

One might argue that allowing people to voice their opinions, even if it were in specific categories (choose which of these period comedies you like, which of these American dramas, etc), will produce an undistinguished, bland season.

Except…1) Your organization ain’t a democracy, choose what you want but don’t be surprised if the option that got 30% of the votes only fills 30% of your seats. (Might be best to allow people to rank them rather than yes or no so that psychologically people don’t decide they aren’t interested in attending at all because the one they didn’t vote for won.)

2) Video actually provides you with an opportunity that text in a brochure doesn’t convince people to attend more cutting edge stuff by presenting it in an interesting way that lets people judge if it is something they may enjoy.

3) Probably some other benefits I haven’t thought of yet.

Now you just gotta negotiate with unionized performers about what section of their contracts you gotta pay them under.

Always A Vacancy

My wanderings across the digital landscape brought me to a study on the Compass Point website. (they provide services to the non-profit sector.) The study, Help Wanted: Turnover and Vacancy In Non-Profits, is about four years old, but it examines why it is so tough to keep a non-profit organization fully staffed. (There is a similar one studying the challenges of Executive Directors, too)

The study was performed in the San Francisco Bay area and encompasses all non-profits from arts to social services, but there are some very interesting lessons to be learned.

From the executive summary, we learn the following facts:

-8% of the paid staff positions at nonprofits are vacant.
-30% of these positions have been vacant for four months or more.
-24% of the vacancies are management positions.

Which employees are leaving and why
– A striking 47% of the people leaving nonprofits are non-program staff: administrative assistants, bookkeepers, CFOs, development directors, etc. Executive directors report that the three most common reasons for staff resignation are: a great job offer elsewhere, dissatisfaction with compensation, and the cost of living in the Bay Area.

So okay, the whole cost of living in Bay Area isn’t applicable elsewhere.

There were some interesting results about where people are going.

Where exiting employees go:
The most common destination of exiting nonprofit employees is other nonprofits; 34% move on to another nonprofit agency. Moving to the for-profit sector accounts for only 20% of nonprofit turnover.

This is a good news/bad news thing. While it is great that people are sticking to the non-profit sector and continuing to enhance the sector’s ability to serve the public as a whole, non-profits are not only competing with each other for funding and, in the arts, audiences, but now have to compete for personnel as well.

Other additional interesting facts-
Of those organizations surveyed, only 13% had a person dedicated to human resources. Most everyone else had the fuctions shared by one or more other people. 47% of the respondents indicated that the executive director was the sole person developing hiring, recruitment and retention strategies.

What I found most interesting because I had never stopped to think otherwise myself is that executive directors felt a 0% turnover rate was an ultimate goal. And really, I would have immediately agreed. The study also said that EDs didn’t have any expectations that some positions would turn over more frequently than others.

The truth of the matter is, the study showed “certain positions as having a normal turnover rate of 60% per year, while other positions may have a turnover rate of 15% per year.” The study notes that obviously high turnover in some positions (or dependent on the size of the organization, any position) can have a more adverse effect than turnover in others.

Different plans for retention and replacement need to be made with realistic projections about how swiftly a change is expected. According to the study, the reality of the day is that many people view being in the same job for over 5 years as letting their careers stagnate. People are going to move around despite best efforts at keeping salaries and benefits competitive.

Knowing this fact doesn’t make life as an executive director any easier though. Many EDs interviewed were reluctant to discuss the impact of this prevelant trend with their boards because they felt a high turnover rate would reflect badly on their management skills. Many people in the study admitted they held on to incompetent folks because they were afraid they wouldn’t be able to find a replacement at all. The other problem with a tight labor market is that programs the non-profit planned on offering have to be limited or cancelled outright for want of staff people.

So an executive director, anxious that their board will learn about the high turnover rate keeps ineffectual workers, distributes the work of the vacant positions as well as a portion of the inefficient ones’ to the rest of the overworked staff. In order to relieve the pressure on them, the ED has to cancel other programs which brings the demoralizing realization that the organization isn’t as effective as it once was. (And lets face it, most non-profit workers are surviving on their idealism, not their pay.) It is any wonder the report on executive directors says that while EDs are just as likely to stay in the non-profit sector when they too move on, they don’t take executive director positions.

The end of the report offers strategies for avoiding turnover where it can be, accepting and planning for it where it can’t be and minimizing the impact when it does happen. These recommendations are across the board to boards of directors, non-profit organizations and funders/providers of technical assistance.

Unified Marketing

Found an interesting report on the Knight Foundation website about an initiative they funded trying to provide a central arts marketing support system for communities.

What is nice is that the case studies of the communities they worked with really run the gamut so they have lessons for everyone, including funders looking to replicate the effort in the future. One project was anchored in a new performing arts center, another was a stand alone with hopes of getting for and non-profit business, some were cooperative efforts with media companies and convention and visitor bureaus, others were focussed on arts districts.

In some cases, communities received money for planning, but either got turned down for implementation funding or decided not to apply and went forward with the plan without Knight Foundation funding.

Ambitions also differed. In some places, the funded programs tried to be the marketing resource that the small arts organizations couldn’t afford. In other places, there were too many organizations with too varied priorities and interests to serve and so the program opted to create a centralized resource for information dissemination instead.

The results were also varied. In some cases things fell apart when the grant funding stopped. In another case, it didn’t even come together but inspired organizations to explore cooperation in a new direction. In still other cases organizations continue to receive their grant funding so, while the future looks promising, it is too soon to know how they will fare when it stops.

Among the lessons the Knight Foundation learned for those of you who might be seeking to participate in a replication of their efforts on a smaller scale:

-Cooperative marketing programs may work best when they focus mainly on producing collective benefits for the local arts and culture community as whole, rather than on trying to build marketing capacity of individual organizations.

-Cooperation may be easier when local arts groups can be united around a common external challenge that can reduce their inclination to compete with one another.

-Marketing cooperation may also be easier in larger markets because of the greater potential for economies of scale, which can reduce the cost of cooperation to individual organizations and third party funders.

-Intentional efforts to be inclusive when planning a cooperative marketing venture may buy goodwill that can provide legitimacy for later decisions.

The one thing about the study results that was dispiriting was that fact that creating a central entity that functions as an arts marketing agency for those without the resources for their own staff didn’t work.

This sort of set up has always been a minor dream of community arts organizations. If it were easy to accomplish, people would have done it already all over the place to be certain. It is great that the Knight Foundation took this on because it reveals pitfalls that subsequent attempts can address in planning similar projects. It would just be nice if success were a little easier to realize, especially in smaller communities and organizations that would benefit most.

Give Me A Teen!

By way of Ben Cameron’s July 2005 Field Letter, I discovered an interesting program Berkeley Rep is doing with teens called their Teen Council.

More than just an advisory council, the theatre provides opportunities for teens to participate in poetry slams, play readings, one act play festivals, playwrighting contests and trips to Broadway.

Though it isn’t mentioned on the theatre website, Cameron’s letter talks about a recent Teen Theatre Conference the rep sponsored where students participated in panel discussions and seminars, some lead by peers, others by working professionals. Topics covered concerns about drama programs in the student’ high schools and race as well as discussions about “Stage Management, Directing Your Peers, Developing your Presence as a Theater Artist, Auditioning, Fundraising and Designing Marketing Materials.”

Even without the support of Target Stores, I think any organization could adapt some of the strategies Berkeley Rep uses here to get younger people more involved with them than just having reduced ticket night. I don’t seem myself able to do many of these things directly, but their program has sparked some interesting ideas in my brain to attract the old and young alike.

Presenter VS. Manager/Agent

About a month ago, I talked about some changes proposed for the Western Arts Alliance (WAA) Conference which the organizers hope will provide the members with the opportunities they need to do business.

Last week, WAA posted the results of Key Person’s Interviews they had conducted on the discussion board of their website. The discussion board is password protected for members only, but I have received permission to reference the results here. I offer this information to my readership at large more or less as information about trends rather than specifically offering a lot of opinion and analysis (though I will offer some!)

Artists agents/Managers and Presenters were interviewed and the results really begin to illustrate, at least for me, why WAA felt the need to change the format. In certain areas there really exists a fairly large gulf between the two groups. Some of it can never be fixed because as a member of one group, you have priorities that you can’t share with the other group and still do your job.

In other areas there is room for coming together.

One of the main goals of attendance for presenters is networking with other presenters-

“While exhibitors come to the conference with presenters as leads/prospects/targets, presenters come to the conference first and foremost for peer-to-peer interaction with other presenters.
“…opportunities for casual, relaxed, and face-to-face conversations with colleagues, including ‘deep discussions about art,’ seem to be very high on the list of presenter priorities at the conference.
” Face-to-face networking is one of the most significant factors in the curatorial process (III)…Comments to the effect of ‘�WAA should be about relationship building’ were very common.”

Artists/Managers/Agents however feel they are in an adversarial position in some instances with presenters. Many felt that presenters didn’t understand the economics of being an exhibitor as well as the artist/agents understood the economics of being a presenter. There are also mentions of a “cliquey” nature of the conference contributing to the Us vs Them atmosphere.

Others commented that they felt the presenters attending were viewing the conference as a vacation rather than a place of serious business. I wonder how moving it to Los Angeles from places like Albuquerque and Spokane will impact this feeling. There was a comment that presenters at APAP in NYC are much more business like, but I wonder if that is just because there are so many in attendance, no one notices if people have wandered off to go shopping or see a Broadway show.

On the other hand, maybe they weren’t attending WAA to conduct business but rather just scouting. There was another group of responses that exhibitors felt the people from presenting organizations in attendance weren’t empowered to make decisions.

Even more distressing perhaps for the artists/managers, among the results of the survey of presenters was that there was little relationship between showcasing and deciding to contract performers. I wonder how many people will showcase next year knowing that presenters aren’t necessarily making booking decisions as a result.

One thing both sides could agree upon was the despairing lack of ethics some presenters were exhibiting, particularly in terms of breaking contracts and agreements. Of course, no one considers themselves unethical so the last two conference sessions I have attended on ethics have been sparsely attended.

Some interesting state of the arts type results from the interviews, some of which will surprise few people.

” Presenters are moving toward more conservative programming choices because the ‘bottom line’ is factoring into programming in a much more significant way than prior to 9/11…

o Exhibitors seem concerned, even resentful, that presenters seem to be booking more pragmatically these days…

o Many exhibitors perceive presenters, particularly those in the West, are making a shift to more thematic programming and programming that is more intricately tied to arts education programs and/or arts programs within presenters’ host institutions.

I actually wrote about an aspect of this last trend right after I returned from the WAA conference. Ironically, all the schools mentioned in the article are on the East Coast so if it isn’t a trend they are noticing there yet, they will quite soon.

One last bit to mention before I am done. I have saved the best for last. There was one bit of feedback from artist/manager/agents that knocked my socks off and I wonder what it portends.

“Many exhibitors believe that the business has not changed for them, although they see it changing around them. Most exhibitors had a clear idea of their mission or vision. They’ve been doing what they’ve been doing, their niche, their network of peers and presenters, etc. were all slowly evolving.”

I really wonder what this means. It can’t be that everyone else is changing but them. Are they simply too close to the changes they are going through to notice. Or perhaps it is true that their niche is changing and they aren’t and they are feeling the adverse effects of deciding to resist the change but don’t feel they have the skills to compete in the changing world. Instead of admitting things are changing, they hold the belief it is not for them because in that scenario, they continue to be successful.

There were some additional results that might bear this out.

“A few younger exhibitors/firms clearly were aggressively seeking a continued path of growth and evolution. It was this group of exhibitors who articulated the desire to be part of WAA but not the need to be part of WAA. These are the ‘change agents’ of the industry, typified by gaining their experience at larger agencies, going out on their own and aggressively sticking to their business plan, or constantly re-aligning their business plan to respond to outside pressures/dynamics. They are agile, fearless and most like their contemporaries in other industries.

So young folks, seeing the direction things are going, leave a big agency they have worked at for years and start their own business with an eye for responding to the ebb and flow of the shifting marketplace.

Of course, there are the other guys–

“The antithesis to these ‘change agents’ were the ‘old school’: [the] impression is that some don’t see/feel the need to change their small, niche business even while they are keenly aware of how small the marketplace is for their art form and how much economic pressure the presenters are facing.

SWF Blogs for Her Romeo

Just when I thought I would have nothing of interest to blog on, (I am working on stuff, but nothing I can write about), I somehow come across Completely Pointless Movie Reviews which included a review about Utah Opera’s Romeo and Juliet.
Apparently, in an attempt to reach a younger audience, they asked Juliet to blog about how much she loves Romeo, how much she doesn’t want to marry Paris. The attempt to write like a teenager isn’t authentic enough to fool anyone I think. And the top 5 reasons to see the show that they emailed the Completely Pointless reviewer are pretty weak.

But I gotta think that it was probably the best attempt anyone had made to make a younger audience aware of the opera than had been made in the recent past. Though I suspect that plenty of young people would just see it as another example of adults trying to be cool and completely failing. Don’t know if they will make any converts out of good intentions.

Just today I saw a blog entry about an upcoming conference that is going to teach businesses to exploit blogging. The author is pretty upset that businesses are trying to co-opt blogging for their own purposes and cites a McDonald’s attempt that backfired.

Elisa at Worker Bee’s Blog touched upon a similar situationabout six months ago in relation to the arts. (Granted, it was in relation to one of my entries, but she deals with some segments of the issue better than I had.)

You gotta be careful about trying to harvest blogging for your own purposes because there are a lot of eyes watching and anything that smacks of insincerity, once detected, is loathed.

Lives Up To It’s Name

Cool As Hell Theatre Podcast lives up to its name. C.A.S.H. (as it likes to refer to itself) linked to my blog so I went over to explore.

The podcast episode I listened to (#32-Oct 11) started out with such energy and excitement, it was easy to see how powerful podcasting can be when done well. I am sure material like Michael’s will be seen as quaint and rustic down the road, but it is on the cutting edge today.

I really applaud him for taking on the subject of race and religion in theatre in the same episode because the potential answers his interviewees might give could create a tense atmosphere (as could his questions).

He asked some really great questions of his guests that would really help people who have never attended shows understand theatre in ways that newspaper stories and reviews can’t.

Edit: Just wanted to further expound upon my comments since my attention was split a little when I was finishing this entry. There were a couple things that I really liked about this podcast that I felt made it helpful for people who never attended shows.

1-Michael is honestly curious. If he doesn’t know something, he asks and isn’t afraid to be seen as ignorant.

2-Michael doesn’t pretend to be trying to do a perfect professional show for the news. He has done his research for his questions, but he still ends up mispronouncing stuff. But again, combined with the aforementioned curiousity it comes across as an honest attempt to learn rather than fumbling.

All this, combined with his absolute fearlessness about taking on hot issues like race and religion in the same show, is the sort of thing that I think will make people more likely to feel they have the tools to educate themselves and check out the arts.

Are You Protecting The Value of Your Brand?

It seems of late that Andrew Taylor’s writing on Artful Manager has been been inspiring me to connect ideas he presents with those I found in other articles. My entry yesterday is one recent example.

Usually I feel elated and proud of myself for seeing connections between ideas from different places. Some thoughts his writings evoked yesterday were rather disturbing though. I started thinking about subjects everyone wants to think they are on the right side of, but if they make an honest assessment, find they share a burden of blame.

I was reading Andrew Taylor’s Measuring Value keynote speech delivered to the NJ Theatre Alliance. It is mostly a discussion of how any institution or individual that is providing funding to a non-profit concern wants to track the value of the non-profit’s operations on the community. People and institutions are interested in a return on their investment be it serving greater numbers, how effectively these numbers are being served or any other criteria.

He goes on to note that as time goes by, it is the measures that define arts organizations rather than the mission and the elements of the organization that make it unique.

Nothing terrible about this to be sure. But it was a couple sentences he quoted that elicted some memories of other articles. The first is from psychologist Kenneth Kenniston:

“We measure the success of schools not by the kinds of human beings they promote but by whatever increases in reading scores they chalk up.”

The second is from two attendees at the conference at which Andrew spoke:

“Said one participant, “we’re constantly trying to fit ourselves into what others want us to be.” Said one funder on a panel discussion, “We’re moving away from relationship-based philanthropy,” toward funding based on matrices and aligned with corporate brand.”

I recently read two articles where school focus on what type of graduates they were producing lead to some discomforting results.

The first was Jonathan Kozol’s article in the September issue of Harper’s magazine, “Still Separate, Still Unequal: America’s Educational Apartheid.” Among the educational disparities he notes, (and as you imagine, there are many) is that at affluent schools, students have choice of electives like journalism and computer graphics while the poorer schools had vocational courses like multiple levels of hair dressing and sewing.

Essentially, there is an expectation about the jobs students at each school will fill when they graduate regardless of their achievements or aspirations.

I mention this as something of a counterpoint to another recent article, this one from the New Yorker, “Getting In- The social logic of Ivy League admissions.” by Malcolm Gladwell. He basically talks about how the Ivy League schools shifted from merit based admissions to other criteria in order to keep their student body a predominantly WASP demographic.

Among the criteria, according to Jerome Karabel’s The Chosen, which Gladwell quotes, were manliness –

“The admissions committee viewed evidence of ‘manliness’ with particular enthusiasm. One boy gained admission despite an academic prediction of 70 because “there was apparently something manly and distinctive about him…”

Things that kept people out of the Ivy League were equally intangible-

“…they found handwritten notes scribbled in the margins of various candidates’ files. “This young woman could be one of the brightest applicants in the pool but there are several references to shyness,” read one. Another comment reads, “Seems a tad frothy.”

The Ivys’ focus shifted from merit

“to a ‘best graduates’ approach to admissions…The Ivy League schools justified their emphasis on character and personality, however, by arguing that they were searching for the students who would have the greatest success after college. They were looking for leaders, and leadership, the officials of the Ivy League believed, was not a simple matter of academic brilliance.”

True, academic success doesn’t equal success in the real world.(Witness Harvard grads and C students, George W. Bush and John Kerry.) This is another example though of how measuring the success of schools by the type of human being they promote can have negative results for certain groups.

I am not saying the No Child Left Behind measures are good. I actually slogged through writing all this to make the following suggestion–if this sort of institutionalization of expectations happens from middle schools all the way up to Ivy League, is it occuring in our arts organizations as well?

The Ivys are doing this sort of thing, Gladwell says, to protect the perception of their brand.

In the Second World War, as Yale faced plummeting enrollment and revenues, it continued to turn down qualified Jewish applicants. As Karabel writes, “In the language of sociology, Yale judged its symbolic capital to be even more precious than its economic capital.” No good brand manager would sacrifice reputation for short-term gain.

He also uses the following anecdote:

“I once had a conversation with someone who worked for an advertising agency that represented one of the big luxury automobile brands. He said that he was worried that his client’s new lower-priced line was being bought disproportionately by black women. He insisted that he did not mean this in a racist way. It was just a fact, he said. Black women would destroy the brand’s cachet. It was his job to protect his client from the attentions of the socially undesirable.”

Though this example has a tinge of racism, this is a real concern for any brand–“Sometimes when companies try to create more of a mass market, a lot of the early adopters feel the brand is being bastardized,..”(from Entrepeneur.com)

So reading these different articles this week got me thinking. Are arts organizations trying to protect their brand either consciously or unconsciously by keeping the bulk of the perceived undesirables out and just letting a token few in? We talk about needing to diversify our audiences and perform outreach to different communities. But do we really want them showing up?

The Kozol article cites schools claiming “rich variations in ethnic background” but in actuality had 2,800 black and Hispanic students, 1 Asian and 3 whites. When arts organizations are claiming to have diverse audiences, are they basing it on similarly tilted numbers? Are they only expending energy and resources to maintain a ratio at which they feel comfortable using the “ethnically diverse audience” tag.

I am not saying it is intentional or maliciously done. I am just asking people to honestly examine the situation the arts are in and figure out if the system is placing limits on who our organizations can appeal to.

If as, I quoted in Andrew Taylor’s article, arts orgs are feeling pressure to conform to a corporate brand or be what other people want us to be (ie people with money), what about feeling pressure to maintain a certain aura for individual patrons? There are certain types of people who give lots of money who essentially keep our doors open. Are we afraid they will stop giving if they feel our ballet/symphony/theatre loses its cachet?

When we read in Kozol’s article or hear on the news that in New Orleans the affluent moved to the suburbs leaving the poor in the city, can it help but enter our subconscious that if the affluent leave us, those left won’t have the means to regularly buy enough tickets or donate enough money?

I am sure there was similar hand wringing at some point over whether offically telling people not to worry about dressing up, it is okay to come in jeans, was going to destroy the brand. That hasn’t driven too many people away. But with the whole controversy over the inconsiderate patrons who come in late and talk on their cell phones or to their friends, there is already additional erosion to the brand transpiring. Can arts organizations afford to risk further potential damage to their public image?

You may damn me for being so politically incorrect and posing these insensitive questions. I am partially playing devil’s advocate, but partially serious. You may think your company is enlightened and doesn’t have any of this taint upon them. But really, unless you are wholly independent of private, foundation or government funding, I feel safe in saying you ain’t as pure as you think. I am certainly not making that claim and I live in a place where I am in the ethnic minority.

When I talked about arts organizations bearing some of the blame at the beginning of this entry, I was essentially referring to a situation I have talked about before where organizations say they aren’t elitist, but don’t make an effort to alter that perception either. I think all these questions I have posed about fear of brand erosion contributing factors to this reluctance to act. (That an some are elitist.)

But at the same time, as I noted, arts organizations are in a sort of trap of expectations. We can resolve to honestly change our programming and really go about cultivating a new audience over the long term and making our offerings accessible to them. There are foundations out there who will be thrilled to underwrite it in return for…you know it…reporting measurable results.

It is a lot tougher to change audiences and donors. Many of the decisions they make are beyond an organization’s scope of control. If they want a Cadillac and they feel you are offering an Elantra, they may leave. When they leave, the Cadillac dealer and the real estate company that specialize in multi-million dollar homes who both underwrite your shows each year may decide to leave as well. (I have seen the ad the bank puts in my playbill and the one they put in the symphony’s playbill. Its pretty clear whose money they value more.)

Then maybe some of your board members leave because they no longer have the opportunity to socialize with the people they want to network. Your fundraising capacity suffers a little more because now you no longer have the matching funds for foundation grant proposals.

In the face of such possible outcomes, is it any wonder an arts institution might feel they were making their organizational identity subservient to measurable outcomes and brand identity? Is it any wonder they keep desperately catering to a segment of the population that is quickly dying off? (And not just for their $10 billion in bequests!)

Stuck In The Middle With Nothin’

From the “clowns to the left of me, jokers to the right” file.

Last week, Artsjournal.com linked to a Backstage story about a Republican proposal in the House of Representatives to get rid of funding for the NEA, NEH and PBS. Looking at donation rates from 2001, they concluded that “The funding could easily be funded by private donations.”

The proposal was part of the Republican Study Committee’s “Operation Offset” report which looks for ways cut the federal budget to pay for the damage caused by Hurricane Katrina.

Now there are many arguements one may make against this certainly. But what inspired my entry today was the recollection of an entry on the Artful Manager a month ago about the delay in the Senate’s vote to repeal the estate tax.

The Artful Manager quotes an article by the American Arts Alliance that noted:

A 2004 Congressional Budget Office study reported that eliminating the estate tax would result in an estimated 22% decline in charitable bequests. A report issued by the Brookings Institution indicates that a repeal of the estate tax would result in a total loss of about $10 billion in charitable giving each year.

The amount the Republican Study Committee says the private sector contributed to non-profit arts in 2001–$11.5 billion. So that leaves 1.5 billion for everyone to fight over, eh?

Well actually, that is comparing apples and oranges. The 10 billion probably includes bequests to hospitals, churches, United Way, Red Cross along with arts organizations. The RSC’s $11.5 billion probably includes direct giving in fundraising campaigns as well as bequests.

The point is though, the House members are projecting private giving can make up for the loss of the NEA at the same time the Senate is considering a move which will remove the incentive for a segment of private giving. Even if the arts only get $2 billion of the annual bequests, that is still huge and there are some who will lose big.

If both efforts succeed, it will be a devestating blow from two directions for some organizations.

The vote to repeal was delayed according to Senate Finance Chair Charles Grassley, “It would appear “unseemly” for Congress to push through a repeal of the estate tax while also coping with the hurricane disaster in the Gulf” (nod to Artful Manager for the link)

What to do? Well again I must bow in deference to His Artfulness who links to the following discussion on the Western States Arts Federation website which examines it all better than I can.

New Rules for Non-Profits?

I was just perusing some websites I hadn’t looked at in a bit and came across the Panel on the Non-Profit Sector website. The panel was convened by The Independent Sector, a coalition of about 500 charities, foundations and corporate giving programs.

Back in June, the Panel on the Non-Profit Sector submitted recommendations to Congress regarding issues facing non-profit organizations. On September 30, they finished soliciting comments on a draft of supplemental recommendations they will make to Congress in October.

Their recommendations should be of interest to anyone involved with a non-profit organization. They not only outline steps Congress and the IRS should and shouldn’t take, but those that organizations themselves should enact.

The document includes proposals on Federal and State oversight of non-profits (there should be more and better coordination between state and federal level); Better Standards for Reporting to the IRS; More Stringent and Frequent Reviews of Tax Exempt Status; and Abusive Tax Shelters and Charitable Organizations, Amended Rules for Non-Cash Contributions

There are a couple areas I haven’t mentioned and the standards for different size organizations vary so the report bears reading if you have concerns in any area related to these subjects.

The sections that seemed particularly pertinent to current events were those dealing with excessive travel expenditures and compensation for Board Members and Executive Officers. Essentially, they suggest stricter standards, tougher penalties and greater transparency on Form 990-

Compensation reports on the Forms should clearly distinguish between base salary, benefits, bonuses, long-term incentive compensation, deferred compensation, and other financial arrangements or transactions treated as compensation (for example, interest-free loans or payment of a spouse’s travelexpenses) to the individual

.

There are also suggestions on the size, structure and composition of Boards. The panel cites the problem of:

Failures by boards of directors in fulfilling their fiduciary responsibilities may arise when a board leaves governing responsibility to a small number of people, some of whom may have conflicts of interest that can mar their judgment. Other problems emerge when a board disperses responsibility among many people, thereby lessening the obligations of each and by default, increasing the authority of the chief executive officer.

Many board members do not have the training or information necessary to understand adequately their fiduciary responsibilities or common practices for the boards of charitable organizations.

Other sections deal with the related issues of conflicts of interest and audit committees.

The Independent Sector has a statement of their commitment to accountability and transparency right on their main page so the nature of the suggestions, which essentially embrace these concepts, should come as no surprise to anyone.

Since this is also obviously an attempt to take a proactive stance and provide guidance to non-profits before the Sarbanes-Oxley Act starts to be applied to that sector, it will be interesting to see what steps Congress takes.

Taking Art to the Train or the Train to Art?

After my long entry of yesterday, I thought I would be brief today. Just wanted to link to a cool event in San Diego covered by Spearbearer Down Left.

San Diego Dance Theatre teams up with the Metropolitan Transit Development Board and presents site specific dance at trolley stops. Folks from NYC my be a little blase about this since you can see busker performances at every subway stop.

It seems like the dance company struck upon a good partnership with a municipal organization to bring a little art and enjoyment into people’s lives. The activities may also not only increase awareness of the dance company, but also about the physical spaces at each trolley stop. It is easy to steam along through a station to and from a train without being cognizant of one’s surroundings. Suddenly these people are integrating stairs, platforms, support beams into their performance and one sees the building with new eyes.

Actually, learning about programs like this makes me look at my surroundings with new eyes and wonder what I might make work.

Regionalitis

A very interesting discussion is transpiring across three theatre blogs in the last two weeks that really starts to give a peek at the potential blogs have for people in the arts to participate in an exchange and development of great ideas outside of a collegiate setting. There has been a lot of theoretic talk about the potential, but this is a good illustration.

Actually, I should qualify this further by saying an exchange on original topics. A couple of these blogs have a raging debate over whether Shakespeare really wrote his stuff, but that debate predates the internet.

Anyhow, the postings are on the topic of “Regionalitis,” a term coined by YS at Mirror Up To Nature in a recent entry referring to:

Regionalitis is the peculiar malady suffered by mediocre efforts of excellent playwrights. Usually regionalitis is caused by the continued and incessant performing of a play by regional and smaller theatres, having the interesting effect of perpetuating a undeserved reputation of greatness while at the same time building up an incredible expectation of the casts and directors

.

He makes this comment after seeing Tom Stoppard’s The Real Thing, in Boston essentially saying it was good, but not great enough to deserve all the performances it is getting across the country accompanied by the hype that surrounds a show that gets produced so much.

Spearbearer Down Left comments on his blog that when he saw The Real Thing at A.C.T. in San Francisco, it was “pitch perfect.” He does conceed that there may be a lot of “me-too-ism” in theatre’s and expand upon it further in a later entry saying:

…but sometimes I get the sneaking suspicion that some plays are done because they’re terrific, but sometimes they’re done because all the cool kids are doing them. I noticed a long time ago that no one really wants to discover new voices. Some do, but to truly discover one involves too big a risk. Better to almost, sort-of discover someone who’s a really hot property but not quite a theatrical household name yet.

A third blogger, Scott Walters, on Theatre Ideas throws his own hat in the ring but expands on the idea a bit himself. He feels that the repeated performances of the same plays across the country deprives people of the opportunity to see shows that speak to their place in the world.

He says that mass media has created the illusion that we are a homogeneous culture watching the same TV show and movies and reading the same books. However, he offers some observations that this might not be the case. He notes that while he lives in Asheville, NC and knows he is the same person who once lived in the middle of NYC,

I have appreciated totally different things depending on where I have lived. For instance, in NYC, rap music “made sense,” it reflected my surroundings; here in Asheville, a small city of 100,000 surrounded by the incredible natural beauty of the Blue Ridge Mountains, it seems jarring and incongruous. It seems to me that NYC people are focused much more on their inner life — their aesthetic responses, their intellectual and emotional lives; Asheville people are more tuned into the environment that surrounds them, and their souls resonate to the things they see and hear around them. A novel like The Hours drove me crazy when I read it a few months ago; in NYC, I may have thought it absolutely brilliant.

Regionalitis treats every part of the country the same ignoring this differences in life focus. (Perhaps this is why the guy in San Francisco thought the Stoppard play was great but it didn’t resonate with the guy in Boston.) He points out as another example that The Kentucky Cycle was well received regionally all over the country and won a Pultizer Prize, but did poorly in NYC. He posits that it was due to the pacing and subject did not synch with the urban vibe.

He expounds upon this idea in a later entry and later clarifies his ideas after some criticism of them.

The whole process this went through really fires up my idealism gene. One guy coins a phrase, another expands upon his idea looking at it from the vantage of artistic integrity and choices, a third guy looks at it with an eye toward tuning works to regional nuances and I summarize and regurgitate it all.

I didn’t just pull this all together simply because actually watching an idea develop over blogs excited me. It was the whole discussion that got me thinking.

It is no surprise to me that different genres of performances appeal to regions and locales in varying degrees. The idea that mass media is shaping what we do and don’t watch and listen to is nothing new to me either, especially in these days of media consolidation into the hands of a few corporations.

It never occurred to me though that what they were promoting might not, as Scott Walters puts it, make sense for all regions of the country. I always just accepted, (probably due to the media) that the new stuff was just a logical evolution from what came before. New Wave of the 80s gave way to grunge of the 90s gave way to hiphop of the 00s.

Even though I should have known better, it always seemed like popular entertainment companies were reacting to trends rather than shaping them. To a greater degree pop entertainment does. However, once a trend reaches a certain saturation point, companies jump on it and promote it to everyone. They count on a desire to be part of the in crowd to overwhelm any sense that it was incongruous to one’s lifestyle.

That is what this whole regionalitis thread is all about. Arts organizations jumping on a bandwagon and urging audiences to join all the rest of the smart people across the country in enjoying the show.

Arts organizations aren’t as successful as the major media because they don’t have as much money to throw around to convince people to join their fellow citizens. They also can’t guarantee the same experience as everyone else in the country. The AMC movie theatres in Philadelphia offer screen sizes and surround sound systems pretty comparable to those in other cities around the country.

However, the talents of actors and musicians at the theatres and symphonies in Philly aren’t the same as those in theatres elsewhere, nor are the spaces they perform in. Seeing Dali in the Philadelphia Museum of Art isn’t the same as seeing the same works in the Dali Museum in St. Petersburgh, FL.

Nor is there the sense of a collective experience when a book, CD, movie is released on the same day for everyone present when performances transpire in different seasons, months or even years.

And then there are differences in ticket prices, economic conditions, education level and a half dozen other demographic elements.

This makes something of an argument for resisting regionalitis and taking an honest look at what programming and vibe is right for your community instead of trying to ride the coattails of the successes experienced by other people in other places at other times.

Heck with a man not being able to jump into the same river twice. Regionalitis can be like trying to jump into the same river from 1,500 miles away while in the middle of a drought.

Stay A Little Bit Longer

Perhaps a positive result of the arts having to justify their value in terms of education, economic benefits, etc., apparently some colleges and universities are contracting artists using availability to do residencies as a primary criteria.

In the article “Campus Precedents” found in APAP’s September/October Inside Arts (alas, the article is not available online) Jenna Russell cites a number of schools like Ohio University and Dartmouth where residencies are scheduled before performances. She quotes Clarice Smith PAC’s (at U. of MD) Marketing Director, Charles Helm, “We won’t have [artists] here if they can’t stay longer to work with students. It is absolutely imperative.”

The residencies aren’t just in topics directly associated with performing arts either. According to the article, a residency at Dartmouth had performers rappelling down the walls of the science center lobby while a physics professor talked about the elements of momentum and gravity in the performance.

But even classes in arts subject areas are getting a more enhanced experience than they have in the past. The residencies allow students to become involved in master classes and open rehearsals essentially gaining insights and skills they won’t get in their normal classes.

Unfortunately, while the residencies have been educationally valuable to students, it hasn’t increased student attendance at performances significantly. There has been some growth, but students still comprise a minority of the audiences at these residential campuses where students can walk to the arts center and student tickets are under $10.

This is all very interesting to me since some faculty on campus have started thinking about how the events in the season can tie into their classes. I have also been thinking that perhaps my ticket prices could be a little lower for students, but that doesn’t seem to be any great incentive according to this article. I have also been following Andrew Taylor and Drew McManus’ recent entries on ticket pricing as an element in deciding to purchase.

Let He Who Has Not Sinned

Couple weeks ago I mentioned that the Western Arts Alliance wanted to change their conference layout in part because they felt the current one created an atmosphere that commodified the artists.

When the session presenters mentioned this I was thinking that wasn’t my approach at all to the conference. While this is absolutely true, I soon realized that it isn’t hard to fall into that mindset and that I had indeed committed the selfsame sin.

Before attending the conference, one of the presenters on the other islands said she would be looking for a country music act because there was a new country radio station going on air to serve a demand for that genre.

Since I had worked with country music acts before, I suggested a few people. I personally don’t like the music, but like her, I once worked for an arts organization committed to serving the local community’s interests and that was an interest they had.

A few days later I suggested a group to her whose music and videos are played on country music stations but really couldn’t be classified as such. At best, some of their music approaches bluegrass, but even that classification only describes their straight instrumental pieces.

The band would probably attract a country audience since that was where they got the majority of their airplay plus be appealing to a wider audience so they seemed perfect for her purposes. Since I am a fan of this group’s music, I told her I would be like to present them as well if she was interested in them.

So I went to the conference and talked to the group’s agent. He sent their CDs to me. I really enjoyed listening to their latest album (it is still in my car CD player) but I realized that they are even further away from sounding like bluegrass much less country. I started to think that maybe we would have to ask them to play their earlier stuff.

Now this goes on for a few minutes before I realize what an idiot I am. I am the one who is suggesting them because they don’t sound country and here I am thinking we might ask them to play the stuff that sounds closer to country so we can appeal to a certain audience.

And yes, even worse, I was thinking about them as a commodity. They weren’t offering the color and flavor I was looking for so I was thinking of asking them if they would mix some of the old stuff up for my audiences even though I really like their new stuff.

And yes, I wasn’t crediting country music fans with the intelligence and taste to appreciate their new stuff since I think most country music is trite, formulaic and full of pretensions. (I have since checked the band’s listing out on the Country Music Television website and they are getting a fair bit of due recognition. Though people are commenting on their deviation from their roots.)

So as I look back I have to think that maybe there is a danger in viewing artists as commodities. Organizations obviously want to balance their offerings with variety and appeal to the widest audience possible over the course of a season.

Even if one didn’t engage in temporary delusional consideration of dictating a group’s artistic choices, I can see how it would be easy to think about a season as a collection of slots fill rather than being on the look out for excellence that reaches out and grabs you. In such a case, walking down the aisles in the resource room at a WAA conference wouldn’t be that much different than walking down a supermarket aisle. Perhaps you pass by a flamenco group because you already have a packet from another group with a much more attractive booth. Or maybe you compare two groups based on price per performer.

Producing organizations can fall into the same trap when they look to program 1 period comedy, 1 Shakespeare, 1 Fall Musical, 1 Spring Musical and 1 Avant Garde piece every year.

I submit that this approach does not appropriately fulfill a mission of serving ones community.

When you are keeping your eyes open for something that grabs you artistically, you aren’t thinking about what slots to fill but rather how you can get them or something similarly exciting in your theatre.

Maybe you can’t afford the group next year or maybe your audience isn’t ready for that sort of show. But if you go back home thinking about how you can work the budget so that in a few years you can afford to present the exciting work or prepare your audiences to accept that sort of show, then your are contributing to the active growth of your organization and community.

I am not suggesting discarding the traditional pattern whole cloth. In fact, presenting those shows that excited you might not necessarily constitute a success. It is the journey that is valuable in this case, not the destination.

The changes enacted in the pursuit of a single, simple exciting different thing can make the difference between artistic appreciation and commodification. It can be the difference between truly offering something to the community and offering the status quo under new names.

Where You Place Your Butt Is Important Too

An article in the September/October issue of APAP‘s Inside Arts caught my eye (alas, the article is one of the few not available online) because it began with those immortal words–Butts In Seats.

The article wasn’t about getting butts in the seats, but rather the seats in which the butts would be placed. While seating is an area that faces cost cutting when renovations or construction goes over budget, there is still plenty of demand for added accoutrement.

Among the options for seating these days are built in headphones and speakers, lumbar support, infrared data transmission capabilities. The only thing the top and bottom of the line seats have in common are that they are ADA accessibility compliant and are generally larger than previous versions given that members of the public are also generally larger than previous versions.

I was somewhat intrigued by the possibilities these options would offer a venue. Obviously, one would want to limit the internet access the dataports had during a concert so that people weren’t using laptops, PDAs, etc to surf or watch movies during a concert.

But if you were looking to feed information to audience members a la Concert Companion this type of seat might facilitate such a program. If the facility would be used for conferences groups might use the dataports to beam sales figures and other information to attendees.

Built in headphones could support everything from helping those hard of hearing to carrying audio descriptions for the sight impaired to audio commentary on an orchestra piece. (On channel 2, Michael Tilson Thomas discusses the influences on this piece.)

Of course, after I get over being intrigued, I think about the upkeep and support costs of the computer server for the dataports, the perils of food and liquids falling into data and headphone ports and the normal wear and tear on you have on seating. Any place with enough seating to generate income to cover this sort of stuff will have enough work to keep at least one guy busy fixing the seats year round.

The one thing I wish the article discussed a little more was the way seating contributed to a planned mood for a space. The project manager at Minneapolis’ Walker Art Center was briefly quoted discussing how he chose seating with “pew-like back trim…designed ‘to increase the sense of a collective experience.”

I took a look at the image of the space and it appears that each person has an individual seat (unlike pews which are much more communal.) When I think of pews, I think of straight backed wooden, uncomfortable seatings. It is hard to see the seats up close, but from the coloration the seatbacks could be wood. (By the same standard, the seats look wooden as well. I can’t imagine that they aren’t cushioned though.)

While I can see where the space would lend itself to an ambiance of collective experience, I would attribute it more to the openness of the performance space than the seating.

Most new theatres promote how plush and comfortable audiences will find their seats. Since it tough to determine if these seats are cozy, I don’t know if the project manager, faced with a tight seating budget, was simply rationalizing why a stark, pew like seating arrangement was a good choice in the face of thrift.

I am sure there were inexpensive traditional looking cushioned seats since that is what audiences expect. So I go back to my earlier wish to have gotten a little more information on seat design theory.

But you know, I am kinda a geek so it may just be me.

You Should Be Better Fed Now

I have been receiving complaints about the fact my feed is not coming across very well for awhile now. I have been doing some deliberate research on a way to make a change with the least impact. I noticed when Artsjournal made their change to MovableType, a lot of the old archive links didn’t work anymore.

Finally, today I crossed my fingers and took the plunge and made a change that should straighten the feed from my blog.

It turns out, I need not have been so concerned. I went over to Technorati.com and checked out the links from other sites to my entries and they worked just fine.

Hopefully now more folks will be able to drink from the font of my wisdom more easily.

NALI Continued

My thanks to Philip Horn who was nice enough to send me the spreadsheets I referred to in my last entry.

As I mentioned in my earlier entry, the spreadsheets are a type of evaluation and planning tool that allows artists/agents/presenters look at where they are in their professional lives and where they want to be. I imagine the forms also would help the National Arts Leadership Institute decide what types of classes need to be offered, what regions they need to be offered in and perhaps, who they might tap to be future instructors.

Take a look at this Professional Development for Presenters sheet (Downloadable File in Adobe pdf format).They have the subject areas coded (artistic, business, leadership, etc) and allow the presenter to assess what their knowledge level is in each area and then presumably make plans for filling in those knowledge gaps.

They have a second spreadsheet which can help in making those plans. The Professional Development for Touring Artists (Also downloadable pdf) sheet is formatted slightly differently giving people a tool for planning when over the next few years they plan on acquiring new knowledge and skills, sharpening existing ones and taking action.

Certainly, these sheets are nothing you can’t find in any self-help book these days. However, as I mentioned, if NALI collects copies, they can be useful in planning courses and tapping into those individuals who claim they can teach the subject in their sleep. It is also of value to read the sheets if only to be aware of how much one didn’t know they didn’t know was probably worth knowing.

The Professional Development for Presenters sheet really struck a chord with me because there are a lot of similarities between it and evaluation instruments my college is developing in the course of its reaccreditation and assessment efforts. The big push these days is student learning outcomings which encompasses measuring and assessing beyond grading.

I don’t know how NALI intends to use these sheets, but in classrooms today a student would fill out the form before the start of the course showing where they felt their knowledge in the subject was, then at the end of the course they would get the sheet back and indicate where they felt their knowledge was. At this point, the teacher would also indicate on the sheet where they felt the student’s knowledge was. (In many cases, the teacher also marks the sheet at the beginning of the semester for later comparison. This wouldn’t be viable during a weekend conference though.)

This reveals all sorts of dimensions in a class. A person may get a C but feel satisfied with the class because they acquired the knowledge they sought. (Often my experience as an undergrad) Another may get an A but might be dissatisfied because they didn’t learn anything new having mastered the material earlier.

The process can also help a school, or in this case NALI, realize that what they are teaching and perhaps how they are teaching it isn’t effective if people are leaving with little more confidence in what they know than they arrived. This isn’t necessarily a bad thing. If people think they need to sign up for the “basics” course but turn out to be fairly familiar with the material, NALI can plan future offerings accordingly and rejoice at having a knowledgable constituency.

As Andrew Taylor says in his comments on the previous post it will be interesting to see how well NALI develops.

The National Arts Leadership Institute

The first session I attended at the Western Arts Alliance conference actually made the whole experience worth it in terms of professional development. I actually didn’t learn more than I already knew so much as I discovered people are really getting serious and organized about teaching good leadership skills.

The session was presented by Philip Horn, Executive Director of the Pennsylvania Council on the Arts and Margaret Mertz of Thomas S. Kenan Institute for the Arts.

Their purpose was to solicit feedback about how to make the developing National Arts Leadership Institute (NALI) valuable and accessible for artists, managers, agents and others. They were asking the question “What do we need to know and be able to do to make ourselves and our field more successful?”

They were also asking how the session attendees envisioned themselves participating in the institute and perhaps contributing to it.

Philip took our suggestions and observations on big tear off sheets which he took home with him. He also handed out some really great self-evaluation surveys for both artists and presenters which help people assess what they do and don’t know about the industry they are in. (I thought the spreadsheets were on the Southern Arts Federation website but I can’t find them. I emailed Philip in an attempt to track them down and hope to eventually feature them here.)

These self-evaluation instruments are important because, as was pointed out in the session, “there are many on ramps to presenting.” People in the industry range from those with formal training, (though apparently few management programs teach presenting), and/or long time experience in the field to amateur members of a community group who decide they want to present a performance and people in schools who get volunteered for the task because of experience in a tangentially related field.

There were a lot of great suggestions made and to my chagrin, I was so interested in the conversation I forgot to make note of half of them.

One thing that NALI is doing to make informational sessions at conferences more valuable is to require people on panels to communicate with each other weeks in advance (apparently they often don’t discuss what they will cover until ten minutes prior to the panel) and to essentially create an outline or syllabus letting participants know exactly what they should expect to be covered.

They have already put this into practice. The Performing Arts Exchange conference being held in Memphis this coming week features a section on their website where you can download the course outlines and bios of the NALI sponsored sessions and instructors.

One of the goals is to specifically plan a cycle of NALI sponsored sessions at the regional conferences so that a person could attend the same conference over a period of 3-5 years and ultimately complete all the coursework one would theoretically need for presenting.

There was some discussion as to whether NALI was going to be granting people certification of some sort, what the qualifications would be, if there was going to be testing, what happens if you fail the test, etc. Philip and Margaret essentially felt it was too early in the development of the whole process to say.

This seems logical to me since they are in the solicitation phase of developing the whole program. While people felt that there was a need for better education and information exchange to help move the profession forward, no one was actually suggesting the creation of a certifying authority. One woman actually liked the idea of the program because it would mean she could take classes and continue working (rather than quit and go to grad school).

In the discussion of delivery channels for supplementary or even core information, Philip mentioned that community colleges seems to have the flexibility and power to create and offer arts management courses much more quickly than 4 year institutions.

I brought up blogs like Artful Manager a place where links to resources may be found. (As I noted in yesterday’s entry, I didn’t mention my own at the time. I have started to rectify that situation.)

I also mentioned podcasting as a means for disseminating important information or lessons on a weekly basis. I didn’t realize the potential power of this form the way others like the Artful Manager has until I started to recently listen to a local arts podcast .

I sent the host of this podcast a press release one day and it was on the podcast the next day. Newspapers and radio stations are picky about what they announce and when, but I think getting your info announced on podcasts focused to a specific community can end up being much more powerful a tool than print and broadcast media.

Granted, this guy’s podcast has a small audience and a probably has a dearth of material to work with at the moment so I might get booted or have to compete for time in the future. But there are alliances and relationships to be forged!

In any case, I think using podcasting to send out weekly wise thoughts from arts professional on issues of the day can become a powerful tool and be especially helpful for those managers who don’t have the money to attend conferences and the professional development sessions contained therein.

I also mentioned the way Annenberg/CPB delivers their Arts in Every Classroom programs over the web as another potential delivery medium. (I wrote about these great programs earlier.)

One thing another participant in the conversation touched briefly upon (and I expanded on with Philip after the session broke up) was the need to not to move the profession forward by educating presenters, artists and agents, but also educating organizations and municipalities.

There are a lot of cities and groups out there, perhaps driven by the idea of attracting Richard Florida’s Creative Class, who are building arts facilities without really understanding the calibre of personnel and annual infusion of resources necessary to do justice to the $50 million it took to construct the facility.

I am seeing such a case on my local horizon, but they are living it in Madison, WI. Andrew Taylor responds here.

Whew! Covered a lot of ground today and wandered a little, but this is heady and exciting stuff. I hope NALI continues with their plan and becomes a going concern. Watch this space for more coverage!

Forgetfulness Setting In

Dang it. I forgot my notes from the WAA conference to support my entry tonight at work.

I looked around for a topic to blog upon, but ultimately decided to update the Theatre Blogs section of my site with new links. Enjoy!

As I passed by The Playgoer’s blog, I came across a quote of the day from a Terry Teachout entry two years ago. (Unfortunately, because of the change in Artsjournal.com blog structure, the link to Terry’s entry is incorrect.)

There was a part of Terry’s writing that made me ashamed of myself.

The difference, of course, is that arts bloggers can’t count on a cataclysmic event to stimulate interest in what we’re doing. We’ll have to publicize ourselves, not only by linking to one another (though that’s important) but also by reaching out to potential readers who don’t yet know what a blog is. That’s why I always include the www.terryteachout.com URL in the shirttails to the pieces I write for the print media. That’s why I remind you each morning to tell someone you know about this site. People who come here will go elsewhere, too.

For all my talk about the lack of arts bloggers out there implying the need for more voices and discussion—when I had the opportunity to mention my blog at the WAA conference last week I balked.

I either didn’t mention it or glossed it over when I was talking. I don’t know why. I can honestly say I often didn’t think many of the people who were talking were that much smarter than I was (if at all) and that I didn’t want them reading the dumb stuff on my blog. (Though granted, some of my stuff isn’t the quality I would like it to be.)

Even if what I write isn’t as good as I might want, the things I link to are worthwhile reading. The only reasons I can think I didn’t mention it as much as I should have is 1- In some cases I figured I might be writing about the people in the room. 2- In other cases I didn’t think the people I was talking with would get what the whole blogging thing was about.

In the second case, I should give people the opportunity to get it or not on their own and not decide for them. In the former case, I am pretty circumspect when it comes to including identifiable details about people with whom I disagree and I also often state my criticisms to people before they ever appear on my blog. People may not like that I discuss problems and challenges here, but they aren’t learning about where I stand from my blog.

Foolish people have less reason to worry that what they say and do will show up on my blog in identifiable form and more to worry about from other people in the room gossiping about what they did.

So I am resolving now to talk more about my blogging, the great stuff I am learning through that process and promoting other intelligent bloggers in the process.

Cost of Cancellations

So I had a bit of a problem while I was at the WAA conference last week–or as some might say, an “opportunity to learn.”

An agent pulls me aside and tells me–“You know that show you booked? The one you were smart enough to recognize the talent in while your compatriots on the other islands spurned it?”

“Well, to further validate your good taste–the show was a smash at the Edinburgh Fringe and a bunch of big name producers want to have the show on the West End.”

At the same time it is supposed to be in my theatre.

Well honestly, I have to say I am thrilled for the show. But at the same time, my brochures just went out and people are buying tickets at a nice clip right now. But the show isn’t until the Spring so it is good to find out now when I have the time to announce the change. It will be good PR to have to announce the show will have to be rescheduled because it burned up Edinburgh and is going to the West End.

But my theatre is also pretty much booked up until next August at the moment between my shows and rentals so I don’t know when I will reschedule. And before the college will send out a deposit check to an artist, I have to sign a statement saying I will personally reimburse them if a group doesn’t perform.

Guess what got mailed out the day I flew to Alburquerque.

So while the agent is trying to find out if this is a sure thing, I attend round table discussions. One I want to attend is being delayed so I stick my nose in on an session about ethics. I wasn’t going to attend because the same topic was covered last year, but it ended up the panel on this one did a better job.

One of the first questions was if anyone had ever faced an artist cancelling.

I raise my hand and say funny you should mention it and tell my story.

One of the panel members says that he takes that in stride because it happens often when performers in his cabaret series end up getting a contract for a Broadway show. He knows where he stands in the pecking order. He prints up an alteration, explains why the switch is occuring and offers refunds to those who might want it.

Be that as it may, my problem is that: 1- He is talking about a secondary series being affected, not his primary audience attracter. 2- His facility has enough prestige he can easily attract an equally talented performer who is eager to appear.

In many theatres in the region, the person appearing in his secondary series is often the primary attraction for that organization and are difficult to replace.

The roundtable discussion covered the fact that artists/agents/presenters who are new to the process (and some old hands who are just clueless) need to realize the reprecussions of cancellations.

For the presenter, a cancellation can mean upset ticket buyers, an upset board who mandated certain numbers and certain types of performances, loss of revenue and a loss of prestige and credibility with the community.

For the artists, a cancellation can mean loss of income; depending on the timing, mean they are stranded between points A & B with nowhere to sleep; result in a loss of credibility with the public and perhaps with the presenters before and after the cancelling venue because they need to ask those venues for more money in order to meet expenses that week.

For agents, it means a loss of credibility with the artists and/or presenters.

Since the arts community, even nationwide, is fairly small and members tend to meet each other often, an agent/presenter/artist can find themselves increasingly ostracized for problematic behavior.

But of course, this depends on the power and influence of any of these players. Sometimes you have to bite your tongue and do business with these folks in order to please your clients/patrons and just hope they don’t decide to screw you this time around.

The end of my story, fortunately, turned out well. A day after getting the potential bad news, I am told that the West End theatres the London producers wanted weren’t available during that time so they are looking for other dates.

So I get to have my performance AND claim it burned up Edinburgh and perhaps mention it will be going to London shortly after it appears here.

Change Ain’t Easy

Well I am back from the Western Arts Alliance Conference with much to tell. The first a controversial plan WAA has to change the format of the conference.

As I noted in my last entry, because the plenary speaker had to cancel, the Marketplace Committee report scheduled for Sunday was delivered on Wednesday instead. This was lauded as a happy incident because it would allow people to discuss the changes throughout the conference.

By annual membership meeting on Sunday it became clear that it might not have been such a good thing to have people talking about it all conference because people were very angry.

The proposal for the change is found in WAA Celebrates 40 Years of Community: A Commitment to the Future.

The biggest problem people had was with The Commons proposal. Instead of continuing to replicate the pipe and drape format that even Comdex follows, the taskforce envisioned something less structured.

The pipe and drape format, they felt, commidifies what the artists and managers exhibiting have to offer. The presenters walk around and get to pick and choose who they will talk to while the exhibitors stare longingly from within the confines of their booth hoping to make eye contact while the presenters try to avoid the same.

Under the new proposal, artists/managers/agents might set up shop in different formats. Perhaps in a suite, perhaps at a bar, at a table in a common area, etc.

I had a discussion with someone about this on a shuttle ride to a venue. Ultimately, a change of format will probably be necessary as younger people enter the field. People will be communicating via cell phones, text messaging, Blackberries, etc. rather than walking up and down rows. They will flock to showcases as word gets around about what artists look most exciting. Brochures and DVDs will be replaced by presenters asking artists to send them a link to a Bittorrented movie of their work.

The problem was, the taskforce didn’t offer any solid vision of what this commons would look like. Before the meeting on Sunday, I heard presenters opposed the change because it took power out of their hands, but at the meeting it was mostly artists/managers/agents who voiced their criticism.

Among their concerns were-

-If artists/agents were set up in bars, how would presenters know where to find them?

-If they were set up in suites, the line between the haves and have nots would be extreme. William Morris and CAMI would be able to fete presenters in style and comfort while others would bankrupt themselves just arranging for a room.

-If the Commons were going to be available for meetings around the clock, did that mean the small artist who only had one person representing them would have to exhaust themselves sitting there 14 hours a day?

Currently, the resource room where the exhibitors are is only open for 2-3 hour periods before and after professional development meetings and showcases. This gives insures the majority of people, including exhibitors have an opportunity to devote their attention to just roundtables, just showcases and just discussing possible performances.

I suspect the Commons being available all the time just means managers and presenters could arrange to meet outside of the offical time in that area rather than people always being “on.” They turned the lights out on an agent and I while we were talking because they wanted to encourage us to move on to the showcases. In the future this theoretically wouldn’t happen. (I actually went to dinner with an agent and members of my consortium)

I actually had an entirely separate problem with the proposal. However, I followed an irate agent who was flabbergasted that the conference administration had actually originally considered waiting until Sunday to present this proposal to the membership so my complaint was probably forgotten pretty quickly.

I was actually impressed by this agent’s fervor. He represents a rather prominent dance company and, as he pointed out, hardly needed to be at the conference to get bookings. He said he showed up to lend support to the other artists. I have to admit, the fact his company is represented there does lend to the sense that one can contract quality artists at this conference.

My problem was mostly philisophical. The suggested changes would mean that the conference would end up in California permanently. LA, San Francisco maybe San Diego and Denver are about the only cities in the region that might have a hotel large enough to house a conference since they seemed to be so set against, as the association president put it, returning to the ugly cookie cutter, conference centers with bad lighting and loud ventilation. (I really felt bad for the conference center staff standing in the room.) The fact the conference would be able to take advantage of the wonderful theatre facilities at Disney Hall, etc was lauded.

My comment was this- LA and Disney Hall doesn’t reflect the conditions in which most of the presenting membership operates. Like me, they are in smaller, less well appointed facilities located in smaller cities. There is more benefit to the membership in seeing venues like the National Hispanic Cultural Center (gorgeous facility and ironically, contains the Roy E. Disney Performing Arts Center.) and KiMo Theatre because we can walk away from them with applicable ideas about running our own theatres.

Just in case rumors that came to my ears about the conference permanently moving to LA bolstered by the denigration of conference centers were erroneous, I asked a person on the Marketplace Task Force who refuted my view in meeting point blank if I was wrong about the permanent move.

While he allowed that there was a slight chance that they could be talked into going back to smaller cities, he pretty much doubted it would happen. (This might have been his personal preference rather than an expression of the prevailing attitude since he really appeared to want to turn the conference into APAP of the West. (You want to talk about an atmosphere of commidification, attend that conference!)

It will be interesting now to see how things pan out in 2008 after the LA conference.

Hopefully I Won’t Make A Wrong Turn

Okay, I am preparing to board a plane to Albuquerque in a couple hours to attend the Western Arts Alliance booking conference.

I am a little apprehensive given that my childhood hero Bugs Bunny was constantly taking a wrong turn there and ending up in all sorts of situations that he, as a cartoon could survive, but I doubt I could.

A few days ago, I got an email saying that the keynote speaker, Franc D’Ambrosio, wouldn’t be able to make it and instead there would be a presentation on the state of the arts that had previously been scheduled for Thursday.

Given my disappointment last year in the keynote speaker’s apparent lack of familiarity with the current operating environment, I have some hopes for the value of this year’s opening events.

I will let you all know how things turn out….

Edit: My mistake. The plenary speaker was a secret guest “he who will not be named” who ended up with conflicting obligations. Franc actually spoke at a lunch the next day. There was so much press about him talk and none about the secret guest, I mistook when Franc was speaking.

Only have 10 minutes on the computer bank here. Much blogging to come when I return!

Getting A Rise Out of the Catholic League

“In the guidelines you wrote up for the Lab Theatre this summer, did you list sex acts as prohibited?” asked the head of the drama department in a phone call to me this morning.

The form he was referring to was one my staff and I made up after students took advantage of the informal agreement we made with them about the lab theatre’s use this summer. After their disappointing behavior, we published an official policy with the usual prohibitions against smoking and drinking in university buildings.

The reason he was asking about sex acts is something else altogether. The drama director had asked to use the lab space for a production of edgy plays by former students and other noted up and comers in the local community.

We had already issued warnings about language and adult situations in our press about the shows but things went a little farther than expected last night. Apparently while the professor was watching the rehearsal that was going pretty well and showing promise up to the point the actors stripped down, got under a sheet and apparently left both little to the imagination and a sneaking suspicion that they weren’t acting.

I don’t mention this so much to titillate and air dirty laundry. It is quite a serious subject and one that will be monitored closely. The drama professor was previously requiring students to see the production and now, even with the changes he is insisting on, has made it completely voluntary lest students accuse him of forcing them to watch obscene material.

I thought the incident was quite apropos and timely in reference to the Camille Pagila interview I cited yesterday in which she says:

The art world has actually prided itself on getting a rise out of the people on the far right. Thinking, “We’re avant-garde.” The avante-garde is dead. It has been dead since Andy Warhol appropriated Campbell’s Soup labels and Liz Taylor and Marilyn Monroe into his art. The avante-garde is dead. Thirty years later, 40 years later, people will think they are avante-garde every time some nudnik has a thing about Madonna with elephant dung, “Oh yeah, we are getting a rise out of the Catholic League.”

She goes on to blame this approach as a strong factor in the loss of funding for arts programs across the country. I don’t necessarily agree. Serrano and Mapplethorpe were an excuse to rally support, but not the initial reason.

I do think that there are a lot of performers who go to nudity as a way to prove they are hip and avant garde because it is the easiest thing to do to provoke shock in people. It is actually quite similar to how beginning acting students often choose to employ shouting and violent gestures in their scenes because anger is easy and doesn’t require vulnerability.

As the drama professor said to me, art is more powerful when it leaves something unsaid and allows the imagination to run wild with its own projected assumptions. The acting space is barely 20×20 with only two-three rows of chairs around. The physical proximity of the audience and the circumstances that lead up to the actors getting into bed together are going to make people uncomfortable enough as it is.

Choosing not to bring the lights down at the end and instead graphically playing it out crosses the line for people and the fidelity of the play. Instead of being memorable for examining the forces that drew these people into bed together, (and believe me, they are controversial in their own right), the scene becomes all about the sex at the end. Instead of leaving thinking about the awful and repellent choices the characters made, people leave thinking about the nudity and whether what happened at the end was real.

Of course, nudity sells tickets. This has been discussed in many articles for the last twenty some odd years debating whether all the nudity that seemed to be creeping into every show on Broadway was a necessary part of the story or whether it was there for sensationalism to draw a crowd. And everyone is an artistic devotee and offended at the suggestion they are pandering just to sell some tickets.

Especially if the ticket sales are doing well.

Giving The Arts a Bad Name

The Washington National Opera is advertising for a Priority Services Coordinator. This is bad, oh so very bad.

There has been a lot of discussion about the arts being elitist for many years and lately people have been talking in specifics. This week there was a lot of commentary on Camille Pagila’s interview in The Morning News. (There is a portion quoted on Spearbearer Down Left that sums up her theme.) In the interview, she essentially says the says arts and literature has to examine what they are presenting and the context within which they are presenting it.

Elsewhere, The Playgoer lifts a quote of the day from a Guardian article on the backlash against classical music in the UK.

So amidst this environment, imagine how I cringed when I saw the Washington National Opera advertising for a Priority Services Coordinator who “is accountable for the ticketing, fulfillment, and tactics targeted toward specific segments including high-level individual and corporate donors, artists, and other VIPs.”

I don’t have a problem with the job per se. I mean, the opera is located in DC where you have congressman, lobbyists, ambassadors, etc., running around needing cultural experiences. From the size and titles of their development staff, they look to be dealing with a large number of donors too. Having a person dedicated to their needs makes good sense.

What I object to is the title of the position. Even if you are giving people preferential treatment, you aren’t dispelling the perception of elistism by announcing to the public that you if you aren’t dealing with this person, serving you is not a priority for the opera.

It is just an ill considered choice of titles I think. However, they are in DC, performing in the Kennedy Center and despite the claim of being “Your National Opera,” they are probably a little too insulated from the reality of operating an arts organization in the rest of the country to realize how poorly this reflects on the rest of us.

Yes! Finally!

Yes! After griping and whining about the dearth of arts/theatre related blogs, I followed a link to my blog back to Spearbearer Down Left whose writer is not only perceptive enough to see the wisdom in my posts, (the entry alluded to on my blog can be found here), but also has a nice listing of other theatre bloggers in the links section.

From my brief look at Spearbearer, it seems to be a nice mix of commentary and reviews about shows.

From my gleeful initial explorations of the theatre links on Spearbearer, it looks like a good mix of much the same. I look forward to reading around a bit more and having the ability to expand my commentary and exploration of the arts world from what I read.

Look for many new links appearing here soon!

Okay, So You Got a Gimmick…What Next

Since Drew McManus is the orchestra guy, I have waited a couple days to see if he would comment. It isn’t so much out of respect for him, this arts blogging business is so cutthroat after all, but simply because he is better equipt to comment than I.

But he ain’t sayin nothin so here I go.

In the Sunday, August 21 New York Times, (I am not directly linking to the article because in two weeks you will have to pay for it.), Daniel Wakin wrote a story about how different orchestras are dealing with slumping attendance.

He goes through the typical reasons people cite for declining attendance -lack of music education, short attention spans, modern media and Joseph Horowitz’s argument that there are too many concerts, among them.

He goes on to list what organizations are doing to attract people.

“The Cincinnati Symphony Orchestra, a leader in what might be called the fun-factor area, has a Thursday night series that provides free dinners…”College Nite” concerts feature postperformance parties twice a year, in which students nibble appetizers and listen to a local band (not the symphonic kind)…The orchestra’s CSO Encore! group, for young professionals, is sponsoring a “Dressed to the Nines” party at the hall for opening night, when a Beethoven symphony – no need to say which – is on the program. At the beginning of last season, the symphony even sold “Paavo’s Baack” T-shirts, a surprising accessory to Mr. Jarvi’s intelligent music-making and serious demeanor.

The Baltimore Symphony Orchestra is shaking things up too – shaking, but not stirring – with Symphony With a Twist, a series of four concerts preceded by martini bars and jazz in the lobby. The Atlanta Symphony Orchestra’s version is called Bravo.

IN Houston the focus is less on the party in the lobby than the visuals on the stage. The Houston Symphony projects images of the musicians, arms sawing and fingers flying, and the conductor, baton a-waving, on large screens in the hall. (The Omaha Symphony, the San Diego Symphony and the Philadelphia Orchestra have all tried similar experiments, as did the New York Philharmonic.) “We have to recognize that this is a visual generation,” Evans Mirageas, an orchestra marketing consultant, said. “They are used to seeing things more than they are used to hearing things.”

Many who are hearing classical music are doing so as a secondary effect of seeing things – like movies and video games. Some orchestras are trying to build on that, enticing people into concert halls by playing a symphonic version of the score to “The Lord of the Rings” and the music from the “Final Fantasy” video game, among others.”

There are some organizations who are dubious about the benefit of such programs. Many programs place symphonies in a role subservient to the other material or misrepresent what the organization is all about.

It isn’t clear if these programs will actually increase attendance to to organizations over all. Cincinatti has seen some success, but results are muddied for other locations.

I was most depressed by the news that a Knight Foundation study found that “education – like more Web material, preconcert lectures and expanded program notes – did not appear to increase ticket sales at all.”

The question that came to my mind after reading the article was whether the organizations were making any attempts to cultivate an actual appreciation for their product. It just sounds like they are employing strategies that bring in a quick buck today but aren’t focussing on deepening attendees investment in the music.

In addition to all the other factors that may contribute to a decline in attendance is the fact that we live in a transitory society. If the orchestra is all bread and circuses in one city but the city a person moves to doesn’t offer flashy programs, then symphonies as a whole may lose an audience member.

It works both ways too. A symphony may not care about the next city down the line because it doesn’t benefit them. But if the only attraction for a person is social opportunities for singles in one city and your flashy social opportunities are more geared for families, you can lose that person as a patron as easily as if you had no program at all.

I am thinking that using Drew McManus’ proposed docent program (found here, here and here oh, and here) used to complement these programs would be very valuable.

In addition to reading his reasons why, you can also read my reasoning here and here. (The Artsjournal blogs recently under went a reformatting and I just discovered the links in my entries to Drew’s blog entries no longer work. I linked to the new locations in the previous paragraph.)

Good Monday!

Today was a good day on many levels.

I got to sleep in a little because I was going to a meeting of my booking consortium in town so driving in to the office only to have to turn around and drive back an hour later didn’t make sense.

The consortium meeting was essentially called to provide an opportunity for those who aren’t attending the Western Arts Alliance Conference next month to discuss what types of groups they would like those of us who are attending to watch for.

Many of the attendees at the meeting brought along season brochures for their upcoming season and passed them around proudly. (Including me!) Since many of us are hosting the same performers, it was interesting to see each organization’s interpretation of the same artist.

Ironically, as Mr. Budget, I was looking at the interpretation first. I brought a couple copies of the other brochures back to my graphic designer and her first observation was about the amount of money the other places must have to afford such extravagant brochures.

I honestly thought her simpler design was much more powerful than the more expensive pieces. You get it in the mail, you open the first fold and BAM! the image there is so captivating you want to pay attention to the rest of the information.

The funny thing is, I gave her the same budget as last year. Then I purposely wrote less in my letter to patrons and in the descriptions so that there was more room for images and white space.

She comes back with a design on a much smaller space than last year and I ended up having to cut more text!

On the other hand, it cost about $1,500 less than last year so I edited quite happily.

One of the women at the meeting thanked me for suggesting they put a sampling of the music artists would be playing on their website. (Actually, inspired by Andrew Taylor’s post, I had suggested using iTunes to supplement a season brochure, but I will take the gratitude anyway. Unfortunately, her site is a little rough and it is tough to find the links.)

Next good thing was that I really wanted to suggest bringing a performer from last season back next season. I am still getting comments about how good he was, my radio ad rep keeps muttering about his disappointment over missing the performance and it is the artist’s 40 anniversary season.

But I fear it might be too soon to bring him back.

Fortunately, I don’t have to say a thing. One of my other partners mentions the same thing, I offer some supportive comments and while it isn’t a done deal, it wasn’t a hard sell at all to get the ball rolling.

Then when I get back to the office, I get an email from an agent saying he believes the group he represents would be happy to attend a reception thrown for them by adoring fans. This is great because not only will the fans be happy, but it will help me promote the show. (Though honestly, it is already selling so well we could be sold out before they even start their national tour.)

The last good thing was sort of a mixed blessing. We had scheduled the meeting for 4 hours but only took 1.5 hours to finish our business. Unfortunately, thinking I wouldn’t be back for 3 hours more, my staff moved cabinets and desks into my office so they could clean where they had sat. It was a little hard getting to my desk to say the least.

All in all though, a good day.

Practices that Bring Us Together

Okay this entry is more for your general information and illumination than necessarily news you can use, mull over and apply. Just fair warning for those seeking gems of wisdom. There may be some here, but they will be unintentional.

So 60ish years ago, where I am sitting was just recovering from being battered by a Japanese air attack. Nowadays, the Japanese are still launching airborne attacks and staging landings. This time they are bringing lots and lots of money to pump into the local economy. It is high vacation season in Japan and they are coming to visit.

Of course, there are plenty of Japanese in residence already. So many in fact, they have to celebrate a summer holiday that falls in July all summer long.

The O-ban is observed as part of Buddhist practice around the middle of July. Usually the celebratory aspect is observed at the same time. However, there are so many temples in Hawaii, they take turns holding celebrations every weekend from June through the start of September.

Some how I have managed to attend a festival four out of the last five years. I got started in an unlikely place–rural South Jersey. This is an unlikely place because there isn’t much of anything at all so the existence of a Buddhist temple in the middle of nowhere is rather unexpected. Once you understand the story of how the owner of a large tract of farmland requested the relocation Japanese internees during WW II to his frozen/dried food operation, you can see how the temple ended up down this backcountry road.

The food at these festivals is usually great, but hardly makes it a destination event. The dancing is pretty sedate–people walk slowly around in a circle performing simple steps and hand movements. It is actually a good community building activity because anyone from the audience can and does join in.

I go for the taiko drums though. It is really great to watch a good taiko ensemble practicing their craft. There is so much energy and the sensation of the drums vibrating your entire body is pretty cool. (samples from the group http://www.kodo.or.jp/frame.html here)

No matter where I have attended a Bon Festival though, there is wide community involvement. People of all races, cultures and religions attend, participate in the dancing and even perform. (Though I have to admit, there is an evident poise and discipline expressed by long time taiko practitoners that novices don’t have no matter how serious they try to look.)

It may be too late in many place, but if you haven’t attended one of these festivals, do a quick Google search of your locale and see if you still have time to check the festival out.

Comforting Metaphors

One of the metaphors that has always made me nervous as an arts professional is releated to the need to correctly define what your company does. If you say you make horse drawn carriages rather than that you are in the transportation industry, you will probably go out of business when the automobile rolls around.

In a world where the arts just sort of seem to be lucky to prove their relevance from moment to moment, I think it is understandable if I might wonder if I am working in a horse and buggy industry. The dying industry is usually blind and living in denial about its fate after all so it is hard to tell.

I heard a gentleman speak today at the college’s convocation (I forgot to bring the flyer home so I could credit him. Come back tomorrow for the name.) He was discussing the use of technology in the classroom. I started filing much of what he said away in my brain against the day that I get back in to teaching again.

But he also presented some metaphors which were comforting. One of the things he pointed out was that in the 1800s, ice harvesting in New England was big business sending ice all over the world. However, due to the costs, people in the southern part of the US developed a way to manufacture ice. However, the demand for ice actually increased so much, the New England harvesters actually increased production. In time, of course, refrigeration overtook ice production and yet there is still a need for ice production today (though granted, not through harvesting.)

Okay, so now I just have to worry about not being in an ice harvesting business. Given that the entertainment industry is comprised of movies, cable television, DVDs, etc., it is possible that live arts experiences are the ice harvesting of today. Plenty of demand for many, but not all entertainment forms.

The speaker also referenced the fact that at one time radio was king and then television came along and many of the radio shows were now on television. Instead of withering away, radio changed and started offering something different.

So, okay, this is no big revelation. Changing with changing times is the talk of the industry these days no matter where you go. Blogs talk about it (it was actually one of my first entries), convention speakers talk about it, everyone is saying we should do it.

Question is, how will that happen? Lots of speakers and bloggers have lengthy suggestions about that. However, thinking about things like radio and ice harvesting helps to make a confusing, overwhelming problem seem a little simpler and easy to start tackling. It also gives a point of reference so we can assess in a general way how radio stations successfully made the transition and what sort of thinking lead to the closing of thoses that failed to do so.

Edit: Gentleman in question was Paul Bowers, Asst. Prof. Mass Communications, Director of Teaching and Learning with Technology, Buena Vista University.

Art and Vocation

I always like to discover organizations that find a way to offer opportunities for people to realize artistic and “practical” pursuits.

In Providence, RI is The Steel Yard which “offers arts and technical training programs designed to increase opportunities for cultural and artistic expression, career-oriented training, and small business incubation.” So you can go there to pursue welding certification, learn how to weld for around the house chores or explore a new art form. (They also offer ceramics, blacksmithing and foundry casting.)

They also offer lectures, studio space, youth training partnerships and a locker in residence program where you can get access to their shop without being associated with any classes.

Sounds pretty cool. This is the one time I regret not being a visual artist cause they have an executive director position open. Sounds like an intriguing opportunity.

Another similar program is at the John Michael Kohler Arts Center. They have an arts and industry program where artists take up residency at the Kohler Company which manufactures plumbing supplies.

This may sound strange, but if you think about it, the company’s products require them to work in ceramics, iron and brass foundries and work with enamel. They put their equipment and materials at your disposal 24 hours a day. Only 4 people are usually in residence at any one time so accessibility to the facilities is more limited than at the Steel Yard. But everything is free to those chosen for the program, including housing, round trip transportation, materials and technical assistance. Plus you get a weekly honorarium.

The most amusing part is that many of these pieces make it back to the washrooms at the arts center. According to the arts center website, there tends to be an invasion of the opposite gender’s washroom to view these works.

Explore the washrooms yourself. It is pretty cool stuff.

Perhaps I Need Not Have Worried

A week or so ago I wondered if a radio ad rep was sabotaging his career at his corporate owned station by spending so much time working with me. I actually emailed him to that effect expressing my appreciation as well as my concern that he not lose his job. He wrote back telling me not to worry.

Today he came to meet with me for a 3rd time in 3 weeks. He has spent close to 6 hours just talking with me now. I feel a little better about his job security for two reasons- 1- He talked money today so he was no longer enshrouded by the aura of unconcerned benevolence and 2- He brought in a sheet from a Post-It self stick easel pad filled with ideas from a brainstorm session.

From the brain storm session I can assume that his company as a stronger customer-service focus than I thought. Ultimately, I think it worked for him. He suggested that I invest twice as much with them this year as last which means I will have to do less print advertising. I was going to anyway, but now it is a necessity since it will eat a big chunk of my marketing budget.

I felt uneasy about this but because of the relationship I have developed with him, I didn’t mind telling him that. However, because I was comfortable telling him that I was uneasy, I felt even more confident that this would be money wisely invested. As the objective part of my brain analyzed this reaction from the subjective part, I realized I was learning a lesson in just how powerful good customer service can be.

Later I got an email from one of my partners saying a group we are presenting in March wanted to know if their CDs could be printed in Hawaii rather than paying the cost to ship them. I called my guy at the radio station, (he is also a local musician so he knows a bit about the publishing side too), and within a fifteen minutes had an answer for me plus an to pass on to the group from a distributor to be their Pacific Rim distributor.

Yeah, I know it is called networking and good customer service, it is probably run of the mill everywhere in the business world. But having worked for non-profits that don’t have a lot of cash to toss around, I have rarely been on the receiving end so I will cherish it while I am getting it.

Meeting from Afar

Alright! With Andrew Taylor’s Artful Manager blog in reruns this week, I get to talk about a technological gizmo I noticed. (I just hate it when I find an article and he already blogged on it. I mean, then I have to find something else interesting to write about that day! The pressure!! Guess that is the price of living 4-5 hours behind him.)

Anyhow, while reading over at Salon.com, I came across a story about a company that provides people with the ability to discuss and organize projects on the web.

The software is called Basecamp created by a company called 37 Signals. The software is web based and hosted so it doesn’t matter what platform or versions of software you have (other than up to date browser software). You can use Basecamp to organize everything from weddings to building skyscrapers.

The software provides a secure central site for people to plan and discuss projects. Everyone can be aware of due dates, to do lists and contact lists. They can share and get feedback on the progress they have made and start fitting things together.

So what does this have to do with the arts? Well if you are starting discussions on an opera, ballet or play, your directors and designers may be working in places hundreds of miles from each other and in turn may be thousands of miles from the theatre the production will take place at. With this service, designs and concepts can be shared at great distances enabling progress even though one person may be going to bed when the sun is rising in the window of another.

Designers may actually be able to take on more commissions because they don’t necessarily have to travel to oversee some stages of development when digital photos will suffice. And when they do have to travel, they can be providing input on the next couple far-flung projects with which they are involved.

Travel and housing expenses will be lower for all involved because designers need not move about so much and be present at the theatre for so long a time as they have in the past.

The cost of this service is very reasonable, spanning from $12 to $99 a month. Given that the $99 rate is for 100 projects, I imagine a theatre would find that they could coordinate their entire season of 12-15 shows for a very reasonable rate. The first 30 days are free which takes a little bit of the risk away. Actually, you can set up one project for not cost at all so an organization could conceivably use it to complete an entire production as a test.

Actually, as I look back at the Basecamp website, I notice there is a link to suggested uses. They actually list theatre applications. Among their suggestions are using it for auditions storing headshots, resumes and audio files. I hadn’t thought of that! A director could actually provide guidelines for casting to someone at a theatre, have them weed out those who didn’t meet the criteria and then upload video recordings of the promising auditions for him/her to review from hundreds of miles away.

Granted, a poor quality recording could cheat many a good actor of a chance at fame if not chosen far a call back. Certainly, a camera would blunt subtle skill and charisma that is clearly apparent in person. The casting director would have to be really insistent that they really thought an actor should be called back if the show director wants to pass him/her by. But again, if the auditions are Wednesday and the call backs are on Saturday, that is time and money saved.

I would really be interested to see if arts organizations start using this sort of service. I am sure there are applications of its use no one has conceived of yet.

Ignorance or Idiocy?

Last Friday I had a stomach wrenching experience. I walked into the lobby of my theatre and saw what appeared to be a long scrape along the entire bottom of the 104 foot long Jean Charlot fresco mural adorning the wall.

The college maintenance crew had been painting the wall below the mural. In our work order to them, we specifically said not to paint the ledge below the mural for fear of damaging it. I initially thought the guy had used a wire brush or a sander on the mural.

However, when the tech director came out to inspect the mural, he pointed to the roll of 2 inch wide masking tape sitting nearby. The width of the tape matched the width of the damage. It appears the guy put masking tape directly on to the mural and unfortunately it wasn’t the low adhesive tape 3M puts out for the purpose of edging while painting. It was the regular sticky stuff.

As a result, when he removed the tape it took the paint and chunks of plaster off the wall.

I put in calls to his supervisors to halt further operations and notified the folks up the chain from me. The worst part was notifying the state office of public art which commissioned the work and has been responsible for restorations over the last 30 years.

Actually, I assume things will get more uncomfortable when they come out to survey the damage.

There were some questions that came to mind as a result of this incident. Was this guy a careless idiot or was he ignorant of the import of his actions?

My first impulse was careless idiot. Even if the mural had been painted on a cinderblock wall with plain old interior paint, chances are the tape he used was still going to remove the paint. The damage wouldn’t have been as bad, but he would still be defacing the work.

Also, when you start to remove the tape and chunks of the wall are sticking to it, why don’t you stop and reconsider what you are doing?

I honestly don’t have an answer for the second question, but the first I can give the guy the benefit of the doubt a little. When you are working in an institutional setting, there is more of a focus on the quantity of work you can complete in a day rather than the quality and precision of your work. If you aren’t familiar with the the fragile properties of fresco, you don’t know not to use the same tape you use everywhere else. Everywhere else, you remove the tape and a few flecks of paint come off, but the job looks decent enough and the scuff marks are no longer visible so it is a good job.

I also can’t help thinking this may be a result of the lack of arts in our schools. When faced with a work of art this size with detailed coloring and stylized figures, it is tough to equate it with a cinder block wall of institutional white. One should recognize that there are qualities about it that suggest approaching it with more care than usual.

I have a hard time believing that even a person who has not had formal arts classes hasn’t been enculturated enough to pick up on these cues, but perhaps I am mistaking my subjective world view as an objective reality.

Would more exposure to the arts in school prevented this from happening? I don’t really know the guy who was painting well enough to know. He may not have had classes in school, but there are strong cultural elements here on the islands that he could have been exposed to growing up that could give him a more intutive sense of beauty than a school could ever hope to.

He just might have just been mindlessly doing what he does every day of the week in building after building not considering that this instance was quite different.

I know this is getting into the whole “what is art” debate, but anyone have any thoughts?

Searching In Boxes

Well, as promised long ago, I have finally started to update my links section to list helpful arts related blogs and web resources. I have only gotten as far last March in my search for valuable links I have mentioned so there are more resource links, if not blog links, to come.

We have been cleaning out the technical director’s office these past two weeks because the clutter was threatening to consume students. We managed to free up about 400 cubic feet of space in the back of the office thus far. Since the piles of…valued possessions (*cough*) started migrating across the scene shop, the secretary started boxing books up to free up some maneuvering space.

It wasn’t until 2 days later I found out that the TD had told a student he would lend her his stage management book if he could find it at home. His book, of course, was not at home but in his office and I had been holding said book reminiscing about my stint as a stage manager years ago.

As I started searching through the boxes to find it, it occurred to me that it might be worth mentioning the book as a resource on the old blog here.

The book I was searching for was an old copy of Lawrence Stern’s Stage Management. It is the bible of stage management and was actually the first text on the subject.

Since it was first written, two other texts have come in to wide use, Thomas Kelly’s The Backstage Guide to Stage Management, and Daniel A. Ionazzi’s The Stage Management Handbook.

Now I haven’t read or used the Ionazzi or Kelly book, but about as many people swear by Kelly as they do for Stern. I know size doesn’t matter. But I have to ask–why the heck is the Stern book $60.00+ and the Kelly book with only 50 fewer pages is ~$20.00? I suspect it is because of the resources and forms in the Stern appendices, but still, geez.

All that aside, for those of you who don’t know, the stage manager is the linchpin of any performance. The director, designers, technicians, actors, etc create the product and the stage manager serves as quality control.

After rehearsals are through, the director and designers leave. The stage manager, having taken copious notes on everything that occurred during rehearsals, is in charge. The SM makes sure everything and everybody is where they are supposed to be, doing what they are supposed to be doing at the exact time it is supposed to happen night after night. If things get sloppy, they must take steps to tighten things up.

If the performance is happening in a union house, they make sure things are being run according to union rules. (Though there is often another member of the cast who monitors the sitation from a different perspective.)

Essentially stage management is one of the toughest, most thankless jobs in the performing arts. If anyone is going to be the target of pent up frustrations, it is often the stage manager. I have done the job so I know.

Some times the person can be a power seeking jerk and deserves the ire directed her way. Other times, the person seems so unperturbable it is a little weird. I fell somewhere in between.

I never did find that book tonight. I will have to go back tomorrow and root around some more. I want this woman to do well as stage manager because she has dreams of getting outta here and working on the Mainland. She has really set herself apart from other students with her willingness to commit to doing thing well. We will all be proud to have her claim she learned her craft here.

Things Are The Same All Over

Two articles shared the same webpage over a Artsjournal.com today. The first is one talking about Pittsburgh Ballet’s decision to perform to recorded music to save money. The decision was made to preserve the ballet’s budget. They aren’t the first ballet company to go this route and according to the article, they probably won’t be the last.

The move has Drew McManus worried that this is not only a harbinger of the rise of recorded accompaniment, but that mission statements will be used to justify gutting artistic value for economic reasons.

Which leads me to the second article I mentioned earlier. It seems our brethern in Australia are also facing the necessity of making A Better Case for the Arts, as discussed on Artsjournal.com earlier this year in response to a recent Rand report. (I have discussed this before.)

An excerpt from a speech Prof. David Throsby made in the last couple days was printed in the Sydney Morning Herald.

Throsby’s speech sounds much the same as the discussion on Artsjournal.com and the points the Rand report makes:

More and more do arts organisations feel they have to demonstrate their financial rather than their artistic prowess as a means of obtaining funds to support their existence. Arts festivals big and small commission economic impact studies to trumpet their success in creating employment, raising local incomes and encouraging tourism; understanding their cultural impacts often seems to take second place.

Actually, he cites the Rand report right after he cites a similar report made by a British policy group, Demos, titled Capturing Cultural Value.

…John Holden, takes up these arguments, writing that “the value of culture cannot be expressed only with statistics. Audience numbers give us a poor picture of how culture enriches us.” He goes on to argue for a reshaping of the way in which public funding of culture is undertaken. He suggests the need for a language capable of reflecting, recognising and capturing the full range of values expressed through culture, drawing on ideas from anthropology, environmentalism and the debate about “public value” in the field of public sector management.

I wouldn’t be surprised if similar articles started to appear in Germany, France, Spain, et.al. (Or perhaps it is the English speakers’ epidemic.) Looks like everyone is facing the same dilemmia about how to resolve artistic sensibilities with capitalist ones at about the same time.

Good Service Can Be Surprising

I have to say that sometimes I find great customer service in places I don’t expect. About half way through the season last year I started doing radio spots with local stations owned by Cox Broadcasting. The lead ad rep is a really great guy and took the time to sit down and discuss what I was looking for with the ad buy I was doing. I was really impressed by the attention he gave me considering I really wasn’t spending much at all.

Last week he sat down with me to discuss what I was envisioning about the next season. We talked about what I felt the competition for the theatre was, what our audience was, how we differed from other theatres on the island. This took about 2-3 hours.

He came back today and had some suggestions for me about increasing our exposure that had nothing to do with buying time on his station. Some of it he could help me with, some we would have to do on our own. He had more questions for me because after our last meeting, he realized he hadn’t gotten a full enough picture to make a suggestion. We spent another 2 hours talking today–and he left with a promise to have a plan for our meeting next week.

Now I have to tell you, the ratio of time he is spending talking to me trying to get a good sense of our business so he can build a lasting relationship with my organization to the amount of money I will spend can’t be profitable.

At this point I am wondering if this guy is gonna lose his job. His company is very corporate. I sent over a CD for a group we were presenting last year that had been nominated for the local equivalent of the Grammys. The program managers for two stations decided it didn’t fit the mix that their market research said people wanted to listen to so they wouldn’t play it.

However since they are also the stations closest to the genre of the performers we were hosting, I took air time. We sold the show out based a large part on the ads. Someone listening must have wanted to hear the group.

So based on this, I am thinking the company might be scrutinizing the time management of their sales people to insure they efficiently selling air time. On the other hand, this guy is a lead sales guy. Whenever I am talking about buying time on multiple stations, he brings the reps for the other stations out to meet me and does most of the talking. People pretty much defer to him.

Unless he is pulling a Jerry Maguire and has decided to treat customers like people instead of commodities thereby sabotaging his career, I am thinking whatever he is doing is working for his bosses.

So the lesson I walk away with today- Even if the behemoth corporation’s only interest in people seems to be based on what demographic they fall in to, there can be cogs in the great machine whose concern extends beyond that point.

Health Care for Artists

About a month ago I made brief mention in an entry of NYFA article that discusses how a hospital in Brooklyn is offering low cost health services to artists in NYC.

I actually made Laura Colby’s (agent mention in article) acquaintance a year ago and emailed her with praise for her efforts. She told me there are similar efforts being made all over the country and I should keep my eye open for them.

I forgot that suggestion until today when I came across a section on the Folk Alliance website listing all sorts of health resources for artists.

Along with a listing of insurance companies, the website has links to pages dealing with industry hazards like tinnitus, performance anxiety and hand care of musicians. One of the most amusingly titled links is The Accordian: A Back Breaker. The webpage includes a 7 part series of articles on the best way to enjoy playing and how to choose the instrument that is right for you.

Much to my surprise, there was also a link to a Performing Arts Medicine program at Ithaca College. I guess it shouldn’t be a surprise. There are sports medicine programs, why not performing arts medicine? I mean, except for the fact that athletic programs in schools and professional sports organizations have more money to toss around than their arts counterparts.

But wouldn’t you know it, a Google search on the subject turned up a number of such programs, including a Performing Arts Medicine Association.

Taking up Laura’s challenge, I also did a Google Search for non-union entities that offer help with artist health care.

Washington State, Rhode Island and Texas have a mixture of resources and advocacy efforts for artist coverage going on right now.

The Artists Foundation in Boston directs people to some insurance sources. They also make people aware of the hazardous materials they may be coming in contact with depending on the type of art they are pursuing.

Out in LA, the Center for Cultural Innovation offers medical and dental coverage for $19.95 a year. I saw some implication that it is an introductory rate. Still, pretty dang good unless it just covers bandaids and dental floss.

The Actor’s Fund provides healthcare and support for all entertainment industry professionals. (I actually didn’t know they were a separate entity from Actors’ Equity until today.) They even have their own nursing home.

Fractured Atlas seems to offer the largest listing of resources as it contains a database of health insurance providers for their members listed by state.

It is no surprise health coverage is a big issue for artists–heck it is a big issue for most people. Hopefully as time progresses, similar programs will emerge as more and more people realize this is an issue that needs attention.

Programs like the one in Brooklyn is actually win-win. In exchange for the low rates, some artists promise to perform in the various wards. For some people, there may not be any more potent an encounter with the arts than when they are feeling their most weak and vulnerable.

Audience Reviews

Looking to revisit the idea of audiences reviewing performances, I took a look at some research Greg Beuthin over at Extension 311 had done on the subject. Though I did a Google search similar to the one he lists in addition to using some keywords of my own, I didn’t find much more than he. Even worse, the one theatre I found in my last search that appeared to be setting up a way for performers and directors to blog has removed their website entirely. Though others like My London Life , a chronicle of a London based director’s experiences, are going ahead strong. (Though understandably with some commentary on the recent bombings.)

In fact, of the sites he links, many of those that offer the opportunity to review don’t have any posted. The exceptions are fringe festivals (which he says really encourage their audiences to do so). He uses the examples of San Francisco Fringe and Edinburgh Fringe (The Edinburgh ones are more like advertisements from people who have seen the pieces elsewhere since the festival doesn’t actually start for another week.)

One of the best audience review sites in terms of the detail to which people go in discussing the experiences is On The Boards. I have been critical of their editorial policy in the past, but I have never questioned the quality of their entries which seems to remain high.

Rating Your Tour

New York Times had a terrific story (picked up by Artsjournal.com today) about a website that will do for traveling artists what Tripadvisor.com does for hotel seekers. GoTour.org (hosted/sponsored by The Field) provides a place where artists can post and receive advice about how to go about performing at certain venues, how audiences in different parts of North America react to different types of music, where good eats can be found, etc. You can search venues by state or by region–a helpful feature if you are considering regional tours.

The website is well organized and attractive. However, its biggest strength is also its biggest weakness–it depends on people to enter the information. This is a strength in that you get some good practical advice from people who have been there. Their experience is subjective perhaps, but it is much better advice than you will get from buying a book on touring North America.

Depending on user input is also a weakness because, well, there is nothing entered in the website. While there are local guides for New York City, there isn’t a single venue listed for the place, nothing at all listed for Philadelphia (or any part of PA except Allentown). I found listing for venues that no longer exist. (The NYT article says the website is celebrating its first anniversary, but I found entries from 2001 and the site has a 2003 copyright.)

Regardless of the shape it is in now, I am posting about it in the hope that readers will contribute to it and flesh it out a bit. It has a great potential for being useful to artists so everyone do your bit and update it!

New Ways to Pay?

Again from our friends at Artsjournal.com is a Wired article about how Internet content may not be free for much longer. (But just above it was this blog entry about how classical music fans were overjoyed that downloads of Beethoven from the BBC exceeded that of U2–except the Beethoven was free so it is unfair to compare. People like free stuff.)

The Wired article points out that television was free when it started, but now that the delivery medium has evolved, we pay for it, as basis for claiming at at some point we will regularly pay for internet content as well.

Much of the article is devoted to discussing the pitfalls of transitioning from free to pay-for-content. The worst being alienating all those who currently patronize your site and sending them to your competitor.

The very end of the article mentions that blogs will probably always be free. This might be dangerous for some websites if they cede an opinion shaping position totally over to blogs.

This was interesting and all, but the reason I chose it for today’s entry is because it got me thinking that perhaps there were other ways to structure access to performances, museums and the like.

In fact, IDG is a living example of this. The company operates 300 websites and employs about 200 online strategies — free content, cheap content, expensive content, content that requires an onerous registration process, and content that requires little more than an e-mail address and ZIP code. In some cases, a website may have three-quarters free content and a quarter requiring registration or a subscription. Or, it could offer a subscription for $150 a year but give it away if the reader fills out a detailed registration form.

Obviously applying these ideas for arts organizations where people are present physically is different from the internet where their presence is virtual and easier to limit.

Honestly, the only application I have been able to come up with that is directly associated with the structures the article mentions is for museums. You can peruse this gallery with limited Mucha prints for free, but if you want to see a more detailed exhibit, you have to pay. Unless theatres dance and concert halls let people in for the first half for free and then made them pay to come back in after intermission, I can’t see it working exactly the same for live performances.

Though perhaps the perception of some value for free while the suckers paid to go back in would provide an inducement for people to attend where a totally free or totally paid event might not. I will have to think upon this whole subject some more and post about it later.

Strange Funding Methods

There is a really fascinating article in the Gotham Gazette this month (It came to my attention via Artsjournal.com)about the arts funding process in NYC.

What makes it fascinating is the history of politics that must be behind the process to have it turn out the way it does.

There are 34 institutions that are guaranteed to share 80% of the funding year after year (ranging from $750,000 to $2 mil). Then there are 175 line item organizations that appear year after year by name that get a smaller piece of the money ($22,000 to $115,000 at this point).

Then there are about 200 groups chosen by city council members to receive money this year with no promise of money next year.

Whatever money remains is available via the Cultural Development Fund. Organizations must fill out a 25 page form that is subject to a peer review panel.

What is really strange though is who are the haves and who are the have nots. The Metropolitian Museum is among the 34 who are guaranteed large amounts of funding ($22 mil this year), the Metropolitian Opera, with a similar budget and high regard, is not (they get $134,000).

The Bronx County Historical Society is among the 34 guaranteed. The historical societies of the other boroughs are not. The Vivian Beaumont in Lincoln Center has as many visitors in a week as the Bronx Historical Society has in a year and the society gets $200,000 to the Beaumont’s $17,000.

The answers to many of these puzzles is politics. According to one commentator, the difference in the classifications is that someone lobbied 25 years ago to be numbered among the 34 and others did not.

There are other elements that come together in this situation that I haven’t mentioned and there are attempts by some to overhaul the system (apparently some defunct groups were awarded money because they were on the automatic funding list).

The whole article is worth reading. I can’t imagine that New York City is alone in this sort of arrangement. It may be educational for people to realize the power of politicking, as demeaning and smarmy as it may feel, could yield funding for life.

Let Your Creativity Shine!

Courtesy of our friends at Artsjournal.com is a story on the BBC website about how the 21st may become the century of amateur culture. The article cites how podcasting, blogs and digital photos have really empowered people with the ability to share bits of themselves.

The article heavily quotes Lawrence Lessig who created the Creative Commons, basically a way for content creators to state what portions of their creations they will and won’t allow other people to use.

The content of my blog, for example, has always had a Creative Commons license on it. Click the icon in the lower right column under the calendar and entry listings to view the details of it.

The story makes the move by many media companies to limit the usage of material they control like the last flare of a fire before it burns itself out. Though they concede that big media will always be in a strong position to create and control, amateurs will find themselves in a much better position to influence tastes than they have ever been before.

The BBC itself is digitizing its archives to allow people to remix their sounds and images in order to create something new. There is no mention about what restrictions they place on the use of the material in terms of giving recognition to the creators of the original pieces, but I imagine they won’t be onerous.

Jinxed Myself

Well in my last entry, I guess I must have been too smug about feeling I had achieved a degree of mastery over my domain after a year. The next day I experienced some of the political garbage I mentioned came home to roost. I try to adhere to the rule that one shouldn’t blog when angry so I pretty much had to stay away from my computer for a couple days. I am still peeved, but can resist editorializing.

Still, so that I am not tempted, I will talk about something other than work.

As a follow up to my previous entries on the Honolulu Symphony, is this KHPR interview with Gideon Toeplitz, the 17-year head of the Pittsburgh Symphony who has been chosen to oversee the transition to new leadership. (The full interview may be available by podcast, contact the host Noe Tanigawa if you are interested.)

Toeplitz is at the symphony as the member of a consulting group that was contracted to help with the transition. Because he has other projects, Toeplitz will only be available 2 weeks out of the month. He feels that the symphony’s problem is that the local audience doesn’t feel classical music is relevant. Like many symphonies, the Honolulu pops program makes money and supports the classical programming.

According to a recent article, Toeplitz is looking to straddle classical and pops by perhaps offering light classical. He notes Arthur Fielder made his name on light classical.

The one comment he made in the interview that I found interesting was a story about the Pittsburgh Symphony international travels. Apparently, when the symphony would tour, businesses would tag along to promote commercial opportunities in Pennsylvania. I don’t know how well it worked, but it seems like an interesting idea and certainly a way for an arts organization to prove its worth to their home community.

My Summer Vacation 2005

Been a little busy today so I haven’t had an opportunity to read things and form intelligent observations. And, you know, it is summer and I am not as motivated as I might usually be to squeeze the time in.

The staff and I have been keeping generally busy, though we find more opportunities to go out for lunch on Fridays. We have been straightening up the theatre lobby a little. We don’t have a lot of money for improvements, but we are giving the space cleaner looking lines if nothing else.

There is also an ambitious plan to clean the pack-rat technical director’s office and put shelving in. Unfortunately, the technical director isn’t co-operating. He won’t show up in the building so people know what he doesn’t want thrown out. There is a rumor that he had a third daughter who disappeared around the time the pile started to grow in the back of his office. It doesn’t look like she will be found any time soon.

I will have been in this job a year in three weeks and I must say this fall promises to be less stressful. Last year, I wasn’t here a month and I was flying to Spokane for the WAA conference. Heck, I only had a couple days to register for it when I arrived last year.

Now not only am I registered for it, my hotel and flight arrangements have been made.

Also, the website for the new year is nearly complete (as opposed to the marathon session over one weekend last year where I created it from scratch.

I am also happy to say that I will have a new online ticketing system. I spent most of the day learning how to use it and then programming my season in to it. The interface is not only more attractive than the hobbled together storefront I created last year, but will also end up being cheaper to run. (Unfortunately, I still am not integrated into the university ticketing system which would have been great.) If the ticketing thing goes well, I may sing the company’s praises here, but I don’t want to state anything prematurely.

I have also been doing site visits of local hotels to assess which would be good to place my performers in this year. Some hotels haven’t been interested in my business given that the economy is good and tourism just keeps increasing. Others have been happy to show me around and treat me to lunch to boot.

Alas, as a state agency, I also have to go with the lowest bidder. Of the generally decent hotels I have seen, I would love to place people in the second lowest bidding hotel. The difference in price is $20 a night, but the surrounding are a bit nicer than the lowest bidder. Granted, I could change the criteria, but $20/night adds up when you need 17 rooms over 3-4 nights. Suddenly you are talking about giving up major savings.

As much as I like to treat performers well, I need to have enough money left over to treat the next group of performers well too.

Not too much more has happened this summer other than the political garbage every campus has to endure. I don’t know if this gives anyone without experience in presenting theatre any insight into what all has to happen when you have a small staff and big plans, but, you know, like any egomanicial theatre manager I like talking about myself.

In Between Blockbusters

Courtesy of Artsjournal.com is an article on a topic I have covered before. (And yes, I know I started that entry the same way.)

The Chicago Sun-Times did a story on the benefits and pitfalls for museums presenting blockbuster art shows. While the temporary traveling shows bring in large crowds, more money and help fill out the museum membership, it also creates expectations from the public.

The question became, ‘What’s on at the museum right now?’ Well, what’s on at the museum is the extraordinary works of the permanent collection, which in their totality are better than any that can ever be brought here from someplace else.”

Blockbusters, in Cuno’s view, prepare people to visit the Art Institute in a specific time frame and then vanish until the next big show — which doesn’t allow for the sustained visits over time that are necessary to engage with art in more than a touristic way.

In another part of the article, the director of the Museum of Contemporary Art likens the touring shows to the quick fix one gets from drugs like cocaine or heroine. You feel good immediately after the show, he says, because your attendance numbers are up and you are flush with money. But then the next year, you don’t approach those attendance numbers with your regular exhibit and you go looking for another blockbuster.

Yet the more special shows you do, the more you dilute the value of what you offer every day in the eyes of the community.

Others like Field Museum CEO John Carter feel that the competition for discretionary income and time necessitate making mission subservient to market forces. “You’ve got to build an argument as to why they should come and participate in this experience, and if you’re only offering your permanent collection, there’s no call to action,” McCarter says.

Since my background has been in performing arts where every season offers different shows from the last, I am probably not in a position to speak with any expertise. However, it seems like the mere existence of your facility should be a call to action. Every museum I have been to and returned to has been because it is there. I have never been to a blockbuster show. (But then again, I hate crowds.)

I suspect though that the real impetus behind programming blockbuster shows is the cost of staying open. Just depending on members of the community to return every handful of years probably doesn’t bring in enough money. Museums need blockbuster shows to bring the same people back on a consistent basis every year or every other year.

Another worrisome development for museums is that big corporations like Clear Channel Communications are getting into the business of handling these blockbusters for a cut of the gate. While it reduces the museum’s financial risk, it also means the museums have to hand over control of their building to the corporations.

However, in recognition of the fact that the whole process may not be healthy for the museums in the longrun, some are taking steps to gain control over their ravenous addictions. The director of the Art Institute is

“…going to be a weaning of the museum off of exhibitions of a narrow range of subject matter with all the attendant hype around them,” he says. “Instead, we’re going to have exhibitions of a different kind, attracting fewer people in number, where the emphasis is on the benefits of scholarship and the patron experience over that of financial return.”