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Criticizing The Performance, Not The Audience That Enjoyed It

September 19, 2011

by:

Joe Patti

This weekend I went to see a show with some friends. I enjoyed most of it, except for the lead actor. It was clear to me that while the rest of the actors were invested in the reality of the play, his character knew he was the hero. Where everyone else had to react to the unexpected changes in the universe, he anticipated what was coming and manipulated the universe. Some of it may have been the director’s choice, but given the other actors were invested and he wasn’t, I believed most of it was the actor’s choices.

As the show ended, it was clear my friends enjoyed every moment of the show and didn’t perceive the things I did. I knew they were going to ask me what I thought. My immediate worry was, how am I going to talk about this show which they clearly enjoyed without implying they shouldn’t have. And how can I explain what I thought was wrong without suggesting that they lacked the intelligence or perception to notice it.

Basically, how can I talk about my experience without sounding like the stereotypical intellectual snob associated with the arts. My friends won’t take much offense, but whatever approach I used would essentially be practice for dealing with the general public. If I was talking about a show in my theatre, I am really never going to have this sort of conversation because few people would ask what I thought about my own show. (I also realized how many arts experiences I have by myself or with other arts people where conversations can be a little more frank.)

One of those who accompanied me is a landscape architect so I decided to use his profession to provide context for my comments. I would explain my problems with the lead actor as I did in the first paragraph expounding on what I mean by investment in reality and why that is important. Since the show was a comedy, I used the example of the candy wrapping episode in I Love Lucy, where regardless of how bizarre a situation got, we were rooting for Lucy and Ethel because they believed in the reality of the run away assembly line and their need to succeed.

I explained that because I had experience in the performing arts, the problems were apparent to me where it might not be to them. If they enjoyed the show, that is great. Being able to recognize these thing is a mixed blessing- It is helpful if you are in a position to fix the problem, but a hinders one’s enjoyment of many performances where one isn’t in control.

I mentioned how it was possible for me to walk through a garden and admire the flowers while my landscape architect friend noticed all the problems with drainage and general appropriateness with the design. None of this means the flowers are any less attractive just as nothing I perceived invalidates the experience they had at the show.

Now yes, among ourselves as arts people we can, and do, have long discussions about how audiences attribute more value to their experience than is warranted and give standing ovations to barely mediocre work. But that isn’t a conversation we can have with the general public without causing a lot of resentment.

Given that I was dealing with my friends who had the capacity to forgive any offense I might offer, I can’t say the general approach I used in this situation will work in most cases. I have to imagine though that it can be effective to offer an honest, snark free, appraisal of your own experience which acknowledges that one’s insight and perception, while highly informed, isn’t necessary for others to share.

I felt my explanation was successful because I was able to be honest and provide some education about acting and directing choices without coming across as if I were lecturing the ignorant. It was helpful to be able to be able to draw a parallel between the abilities we both developed as a result of our professions to illustrate how artistic criticism is no more intellectually inaccessible than any other form of discernment that is cultivated over time.

The same parallels can be drawn for pretty much any profession or avocation that a person has been involved for many years to create a common frame of reference. No one gets overly concerned that their accountant feels superior to them because they can’t spot mistakes on a balance sheet with a glance. They can be worried about how it might look if they don’t understand a performance or painting, though.

As I write this, I recall my post from Friday in which I quote Stephen Tepper and George Kuh talking about the training creatives receive. I occurs to me that while anyone may develop a discernment related to their profession and avocation, the resulting abilities are not necessarily equal. Those in the arts are specifically trained to look at things with a critical and deliver and receive critiques. Those seeking accounting degrees aren’t regularly asked to look at their classmates’ work and discuss whether it adheres to the generally accepted accounting practices. In that respect, it is understandable that people may experience a little anxiety at the ease with which creatives (which includes landscape architects) can and will discuss perceived problems.

Art(ist) Education, Audience Relations

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Creativity To The Left Of Me, Creativity To The Right

September 14, 2011

by:

Joe Patti

I am just getting around to reading a piece in the Chronicle of Higher Education by Stephen Tepper and George Kuh (subscription required) about the need to get serious about teaching creativity. By coincidence or design, Americans for the Arts is holding a blog salon on arts in education that also focuses heavily on creativity. Clearly this is becoming a prime topic of discussion.

Tepper and Kuh argue against a prevailing image that creativity stems from environmental conditions rather than being developed through hard work and practice.

“First, we must move beyond the naïvely egalitarian, almost mystical view of creativity advanced by many creativity enthusiasts. This view suggests that to unleash creative capacity, we have only to set up conditions in which creativity will naturally blossom—informal workspaces, nonhierarchical organizations, flexible jobs, opportunities for cross-fertilization, and diverse and hip urban spaces. Such conditions are thought to encourage lateral thinking, brainstorming, and risk taking, all of which set the stage for innovation and entrepreneurship. No wonder creativity is an irresistible solution to our nation’s most pressing challenges! It appears to flow like tap water, requiring no significant investment in research or training. To transform our economy, we just have to get out of the way and let creativity grow free, like kudzu.

Existing research suggests otherwise. Creativity is not a mysterious quality, nor can one simply try on one of Edward de Bono’s six thinking hats to start the creative juices flowing. Rather, creativity is cultivated through rigorous training and by deliberately practicing certain core abilities and skills over an extended period of time. These include:

1. the ability to approach problems in nonroutine ways using analogy and metaphor;

2. conditional or abductive reasoning (posing “what if” propositions and reframing problems);

3. keen observation and the ability to see new and unexpected patterns;

4. the ability to risk failure by taking initiative in the face of ambiguity and uncertainty;

5. the ability to heed critical feedback to revise and improve an idea;

6. a capacity to bring people, power, and resources together to implement novel ideas; and

7. the expressive agility required to draw on multiple means (visual, oral, written, media-related) to communicate novel ideas to others.”

They admit that not all university arts programs are designed to engender these qualities, nor are the arts the sole discipline that engenders these abilities, but by and large arts students are challenged in these ways.

In the last few years I have frequently talked about how businesses are saying there is a need for creativity in leaders and employees. Other than citing other people who have said it, I haven’t had any solid evidence to back the claim up. However, thanks to a post by Emily Peck on the AftA blog salon, now I do. She links to an IBM survey of 1500 executive directors, Capitalizing on Complexity, where their top insight is that CEO’s need to:

Embody creative leadership.
CEOs now realize that creativity trumps other leadership characteristics. Creative leaders are comfortable with ambiguity and experimentation. To connect with and inspire a new generation, they lead and interact in entirely new ways.

Notice the words ambiguity and experimentation also listed by Tepper and Kuh.

Another salon blogger, Sarah Murr who works as an arts and culture subject matter expert for Boeing, cites Seven Survival Skills created by researcher and author Tony Wagner that …”people need in order to discuss, understand, and offer leadership to solve some of the most pressing issues we face as a democracy in the 21st century”

These too look very much like those listed by Tepper and Kuh which provides me some confidence that the thinking in the arts and business worlds are resonating to some degree. But there is still some work to be done in communicating these commonalities. Another arts in education salon blogger, Eric Booth, reported the general message he came away with from a National Arts Policy Roundtable retreat.

“The key message I took away from them could be stated like this:

Most people in business think “creativity” is a fluffy indefinite word, yet more hokum from the touchy-feely-artsy set. Indeed most business people do not want new employees arriving with the expectation that they can be creative all over the place. What we want are innovations, and hard-working employees who can recognize and deliver on the unusual occasion in which their creative input is valuable. If you can identify for me the key skills within creativity that produce successful employees in my real setting, and produce innovations that work for my company, and can show me the data that affirms you can reliably develop those key skills, I will become your biggest supporter. Til then, it sounds like fluff to me.

We can’t even name the key skills of creativity that we train, no less demonstrate that we reliably develop such skills.

[…]

I do meet a lot of creativity in good students of all interest areas, which makes me wonder if the arts really are delivering something distinctively potent. I even find research that affirms parts of this assertion that the arts are unusually powerful in developing creative capacity. But even if we are succeeding in developing creative capacity effectively, few can articulate what it is we are doing, or what those skills are.

How can we change the status quo if we can’t make a clear, well-founded statement about a core claim?

[…]

Identify the top three skills of creativity that matter to you in your work with career-track students. Not 10 or 23 skills, but the most essential two or three skills…

And one year from now, add a very simple and non-intrusive documentation-and-assessment practice that illuminates the ways in which your students are getting better at those skills over time. That’s it. That simple.

This may sound like a lot of work, but if you are in education you know that everything is moving toward evidence based whether it is K-12 No Child Left Behind or to meet accreditation standards in higher education. Measuring what Booth suggests should at least be marginally more interesting than performing most evaluations because you are establishing your own criteria.

Art(ist) Education

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Info You Can Use: Dynamic Pricing That Doesn’t Alienate

September 13, 2011

by:

Joe Patti

Last week I was reading about some interesting ticketing structures being used by theatre groups in Chicago. Theatre Wit offers what is described as a Netflix subscription model where they provide unlimited admission to their shows for a monthly fee of $36. They also employ dynamic pricing with their single ticket sales and increase the cost based on demand.

What really intrigued me was the model being used by Filament Theatre Ensemble. Instead of selling tickets, they ask people to sponsor an element of the production as the price of their admission.

“In lieu of tickets, customers can sponsor costumes, props, and set pieces, finance two hours of rehearsal space, or pay for the production’s licensing fees. Big-ticket items such as the rent for the performance venue are broken into small portions and spread over the entire run of the show, so that all of items on the website are priced between 10 and 35 dollars. “

What I really loved about this system is that there is dynamic pricing by default but it is presented in a very positive and constructive way. It also provides a degree of transparency about the costs of mounting a production to audiences and gets them invested.

“Seeing as there is a limited number of items available in each pricing category, dynamic pricing is built into the system: once all of the 10–15-dollar items have been sold, patrons have to purchase something in the 15–20-dollar range if they want to see the show. However, contrary to Filament’s expectations, the lowest priced items aren’t the ones that sell first. Patrons are willing to spend a few extra dollars to sponsor something they can identify with—a cool prop, or a distinctive costume—rather than paying a smaller amount that will go towards office supplies…

However, from the company’s perspective it is more important that sponsoring a particular item, instead of purchasing a ticket, increases the audience’s emotional connection with the performance and with the company. Ritchey recounts, “A lot of times people would come up to us after the show and say I got you guys an hour of rehearsal space or I got that costume.” People get excited about what they have contributed to the evening’s performance. In addition to that, viewing all of the elements that go into a production online gives the audience a sneak preview of the show. Having seen all of the costumes and props in advance, the audience immediately feels connected to the production when they recognize those items on stage.”

According to the article, there are still a few issues to work out. Specifically, arranging for admission of people who come to the door to “purchase tickets.” I am guessing given this unorthodox approach, it may be difficult to explain the remaining sponsorship opportunities to those who show up at 5 minutes to curtain and just want to get in rather than choose between a ream of paper and audition space.

I find stories about alternative approaches like these and the one Andrew McIntyre related about Toronto’s Passe Muraille’s Buzz Festival very encouraging. Slowly arts organizations are beginning to discover valid approaches to audience engagement and keeping themselves viable through experimentation.

Business Models, Info You Can Use, State of the Arts

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Will Buffet Family Foundation Influence Other Funders?

September 12, 2011

by:

Joe Patti

Non-Profit Quarterly linked to an interview in Fast Company in which Warren Buffet’s grandson talks about his approach to philanthropy as he takes up the reins of the family foundation.

As I read the interview, I vacillated between mild dread where I hoped no one else decided to adopt the approach and feeling that his approach was sensible and might provide leadership that would strengthen the general non-profit infrastructure in the United States.

What made me most uneasy was his focus on quantity over quality.

“The first question, for instance, is “Assuming we are successful, how many people would we reach directly with the funding of this gift?” Proposals gets 3 points for affecting +1 million people, 2 for greater than 100,000, and 1 for less than 100,000. Those proposals with a less ambitious scope can secure a coveted spot on the portfolio team by being particularly unique or cost-efficient.”

While he does allow for funding of smaller efficient and effective organizations, I just wonder if that will get lost in the desire to report numbers served and therefore reinforce the idea that you have fudge numbers and always report success or lose funding.

Where this is coming from for him is wanting to get away from non-profits making emotional appeals and move toward discussing the complex factors which contribute to the problems the non-profit is trying to address.

“In the philanthropic world, the problem is the product, in the business world, the product is the solution.” says Buffett, who argues that NGOs are forced to “sell suffering.” The needless focus on sappy narratives often overlooks sophisticated solutions that can’t be easily marketed with a T-shirt-clad celebrity holding a small child.”

This is where I feel he is most sensible because he is determined to fund every step in the chain to addressing a problem, including the unsexy areas. But to do that, he wants the redundant organizations to either get out of the business, partner with other groups or refocus themselves.

“…rather than dolling out cash to independent, uncoordinated actors with the most heart-string-tugging story, they could take on an entire social problems (like food security or breast cancer) by systematically lining up nonprofits to tackle each part of the causal chain, from federal policy to victim resources.

“If you are an NGO, doing the exact same thing as another NGO, and that other NGO is doing better than you’re doing it, then you are in business for the wrong reason,” Buffett says in an exasperated rant against the individualist nature of charities. Overlapping operations, he says, not only waste money through redundant overhead, but keep brilliant minds occupied with logistical distractions that sap their potential impact.

“We will give you money to execute your mission,” Buffett says, “if you work together and identify the most cost-effective and successful ways to achieve that.”

Meanwhile, looking at the entire causal chain of a crisis is key to revealing missing links in the solution, such as political or logistical hurdles that are essential to success, but not appealing enough to raise dollars.”

Granted, the focus of the foundation he is leading is on agriculture, water and feeding school children rather than arts and culture. However, the practices of a Buffet family foundation is bound to have widespread influence with funders in other areas. It is possible that other foundations may use the same criteria.

Given that the question about whether there are too many arts organizations in existence has been a hot topic of late, it is conceivable that funders are already thinking along these lines.

So let me ask-

-how many arts organizations would seriously discuss merging or refocusing if a major funder told them they were redunant and less effective than another organization?

-how many might consider abandoning major activities that were redundant if the funder offered major support to expand in their areas of strength?

-would the arts in your community be more vibrant if there were groups that focused specifically on different niches within the chain? Such as:

-organization that handed advocacy for the arts with local government
-organization that focused on advocacy for the arts in education in conjunction with other advocacy groups
-organizations that purely perform
-organization that coordinates outreaches to schools by designing programs that emphasize the strengths of the performance and presenting groups

There are more functions that different groups might handle, of course, but this serves as a good example. You might look at this and think about how difficult it would be with all these tasks so decentralized, but think about how more schools would benefit if there was an organization that was making an effort to provide uniform coverage of your entire city/county. How much easier would it be for artists to make a living in the community if there was an organization that was hiring them to do outreaches in schools or connecting artists with students seeking instruction.

All this in an environment made conducive for these activities by groups who solely focused on influencing law and policy in government and school boards. Their advocacy is made credible by the existence of organizations who attract and employ strong performers and other organizations who develop exemplary education/outreach programs and train the artists to execute them effectively.

This approach may decentralize efforts and require a lot of cooperation between different groups, but does improve on the current situation where everyone does a little of everything with different degrees of success provided they have the funding and personnel. As Howard Buffet acknowledges, there is a lot of unsexy infrastructure that no one really wants to fund that is crucial to the success of non-profit efforts. What a boon it would be if someone would fund all those places at a level smart people would be willing to engage in the work.

Advocacy, Business Models, Fundraising, New Initiatives, State of the Arts

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