Big Kids Play With Bigger Blocks

by:

Joe Patti

I saw an article on Gizmodo in the last couple weeks about scientists who designed 3,900 pound concrete structures that can be moved by a single person. As I read about cuts to arts in schools and the elimination of recess, I figured there was a need to toss out an example in support of unstructured free time.

There are a bunch of fun to watch GIFs on the article’s page, but here is a video of what they did:

As some of the commenters to the article point out, yes it is one thing to roll pre-cast objects over a concrete floor and another to quarry stone to transport over muddy ground. So while this may not entirely explain how Stonehenge, the pyramids and the Moai of Rapa Nui were created, there is some proof of concept upon which to base the design of structures to be used in emergency situations.

From my point of view, the development of the objects people are moving around have some basis in playing with Legos or other building materials and may move on to increasingly practical applications. I am sure that at some point in the past, at least one person who contributed to the design of the project was afforded the time to juggle things around in their hands to see how it all fit together and explore the properties of what they made were. Leaps of imagination and experimentation occurred until someone made a video of people rocking two ton chunks of concrete around with a light push.

Time to play with the simplest objects can result in new insights. But that is difficult to accomplish if you grow up thinking there is no value in such activities, exploration and curiosity.

This may not be the first time you heard about someone gaining insight into ancient construction techniques. A retired construction worker in Michigan demonstrated some much more compelling theories about ancient construction techniques some years ago. (I couldn’t find any better quality video than this.) He employed the same design elements of rounded/beveled edges to great effect, especially considering he was moving blocks across less prepared surfaces and using tools more readily available to anyone.

Though to use his techniques in an emergency situation, you would need much more knowledge to construct barriers and structures than with the prefabricated concrete objects in the first video.

Path To Promotion Doesn’t Necessarily Have To Be Vertical

by:

Joe Patti

You have probably heard some form of the Peter Principle expressed before. At its most cynical, it is usually defined as, “A person will be promoted to their level of incompetence.”   While this has often been used somewhat tongue-in-cheek, according to Alex Tabarrok at Marginal Revolution, some researchers set out to test if this was really the case.

Studying more than 40,000 sales people at 131 firms, they found this was largely borne out. It has often been assumed that the skills that made people successful at sales would be transferable to management roles, even though there are metrics that are reliable predictors of managerial effectiveness. In fact, the effectiveness of salespeople under the supervision of an improperly promoted supervisor is often inhibited.

…we find evidence that firms systematically promote the best salespeople, even though these workers end up becoming worse managers, and even though there are other observable dimensions of sales-worker performance that better predict managerial quality.

[…]

What is striking, however, is that – among promoted managers – pre-promotion sales performance is actually negatively correlated with managerial quality. A doubling of a manager’s pre-promotion sales corresponds to a 7.5% decline in manager value added; that is, workers assigned to this manager will see their sales increase 7.5% less than workers assigned to the manager who was a weaker salesperson.

What drew my attention to the Marginal Revolution post was the discussion of how to motivate people to perform well without necessarily promoting them to a position which is a mismatch to their strongest skillset. Non-profits often don’t really have the option of providing the increase in pay that would generally accompany a promotion. In many cases, people applying for positions at non-profits are motivated by tangible and intangible factors other than money. (I shouldn’t need to add that this is not a license to normalize paying ridiculously low wages.)

This is good because the first thing the researchers suggest as an alternative to promotion is incentive pay and that may not be a viable option for non-profits. They do caution about totally eliminating promotion as an option since some workers are more motivated by promotion than salary increases. What they do suggest is decoupling job performance in a current position from a set career ladder associated with that position.

So for example, in a non-profit setting you may not look to promote an event coordinator working in the Development Office to assistant director of development if they don’t have the best social skills. Instead, you may want to shift them toward a management or director position in an operational role in recognition of the superior organizational and planning skills they exhibited with events.

Some Reasons Acquiring New Customers Can Be Expensive

by:

Joe Patti

As so often is the case, Seth Godin recently made a post many elements of which are often cited as mistakes arts organizations make.

It should be noted that the things Godin lists are not meant to apply specifically to arts organizations. As often as we talk about how it is not appropriate for non-profits to be run like businesses, it is important to remember that since we are both trying to appeal to human beings to use a product or service, there are still a whole lot of problems we have in common.  The over arching philosophy and motivation which guide the responses to these challenges is what often differentiates non-profits from for-profit entities.

The fact the post is titled, When your project isn’t making money,” doesn’t mean it is aligned to businesses with a profit motive. Non-profits need to make money to pay their expenses, after all.

Of the 16 or so issues he identifies under the “It might be that your costs of acquiring a new customer are more than that customer is worth” subheading, only about 4-5 aren’t directly applicable to non-profit operations, and it only takes the slightest bit of imagination to see parallels.

Here are some of the more significant issues he lists. You have probably seen many of them mentioned before.

Because there’s a mismatch between your story and the worldview of those you seek to serve.

Because the people you seek to serve don’t think they need you.

Because it costs too much to tell these people you exist.

Because the people you seek to serve don’t trust you.

[…]

Because you’re focusing on the wrong channels to tell your story.
(just because social media is fun to talk about doesn’t mean it works)

[…]

Because the people you seek to serve don’t talk about you, thus, you’re not remarkable.

Or the people you seek to serve don’t like to talk about anyone, and your efforts to be remarkable are wasted.

Because your product doesn’t earn traction with your customers, they wouldn’t miss you if you were gone–the substitutes are easy.

Because even though you’re trying hard, you’re being selfish, focusing on your needs instead of having empathy for those you seek to serve.

Issues of lack of awareness, lack of trust, selfishness, competing substitutes are all topics of discussion in the non-profit arts community.

In fact, you may not associate some of Godin’s points with for-profit businesses. Do you immediately associate empathy with those whom you seek to serve as a characteristic of a for-profit business?

If you think about it, when call a customer or tech support number with a sense of dread and get your problems solved within five minutes, you may have been dealing with a company employing empathy for those they seek to serve. (Or at least one making an effort to retain your loyalty)

When You Try To Break Out Of Siloed Thinking, You Suddenly See Them Everywhere

by:

Joe Patti

When I was looking at Arts Professional UK for yesterday’s post, I saw an article by Lucy Jamieson about rewiring your thinking.

One of the things she talks about is eliminating silos both within an organization (i.e. development is responsible for fund development, and marketing does marketing work, and programming does programming), and between organizations.  The latter being not only the elimination of duplication of effort by multiple entities but also exploring things like where the interests of arts, social justice and climate change advocacy might intersect.

One section of Jamieson’s piece caught my eye:

We talk a lot at the moment about resilience, about being agile and adaptable, about scalability… Yet sometimes it feels as though the more we say the words (resilience, agile, adaptable), the more we’re convincing ourselves that we’re actually doing and being those things.

Back to the Naomi Klein talk. She spoke at one point about the fairly recent shift from the idea of the individual as part of a collective movement, to the individual as a brand (think social media influencers)…

The parallel I’m drawing here is that if we really do want to be ready for change, and therefore resilient, we should also be prepared to instigate that change. And we’re far more likely to be able to do that by partnering up with someone else, no matter how small the change may seem.

I have been helping review grant applications over the last few weeks. Something that struck me recently was that both here in Georgia and in Ohio where I also served on grant panels, there are some amazing, well-designed after school writing programs targeted at helping kids living in difficult circumstances express themselves.

I get excited when I read about the contexts some of these programs connect with writing. Often these are the type of situations where you’d be grabbing a pen and paper in order to participate, never thinking it was a writing exercise and never raising the common student objection about when you would you ever use this skill in real life. Then there are other assignments that definitely asked you to write with intention and introspection.

Reflecting on this last week, I couldn’t help wondering why these techniques weren’t being used in school or why these groups weren’t being brought in to teach a class and give the teachers a break. Some programs I have come across have been sited at schools, but even those were conducted after hours.

The kids participating in these programs are, almost by definition, not handpicked cream of the crop who have a better chance of exhibiting positive outcomes. So schools can’t cite the programs as being inappropriate for their student demographics.

The only reasons I can think for these programs not being in schools is that either:

1- No one made the logical jump that these techniques or groups might be an effective tool for instruction. Perhaps it is a result of siloed thinking that teachers teach in schools during school hours and non-profit groups conduct their activities at other times or are a special, occasional presence in schools. It may also be that while funders are willing to support the time and labor intensive process of writing programs for non-profits, many don’t consider doing the same for schools (or letting them know they are interested in doing so.)

2- The other reason might be that they have different measures of effectiveness. While some of the non-profit grant applicants reference improvements in grades or behavior, by and large they are focused on helping participants feel personally empowered to express themselves. Schools measure effectiveness in terms of test scores which is a secondary or lower ranked concern for the non-profits.