Hey Joe, Where You Goin’ With That Ticket In Your Hand?

by:

Joe Patti

My mother lives very close to Bethel, NY where the original Woodstock Festival was held. I had written about the plans to develop the grounds of the festival with a performing arts center and museum about six years ago. Both structures have now been constructed as part of the Bethel Wood Center for the Arts so I stopped by to see them during my visit.

Because of the cold and snow, we weren’t allowed out on the festival grounds when I was there last week. I could see a little bit of the pavilion from the top of the hill near the memorial, but because of the way the hill folded down, it was difficult to see it clearly. In that respect, the building isn’t a massive intrusion on the beauty of the surrounding countryside. While the current lay out is quite a change since my last visit, my festival coordinator eye was wondering if it was developed enough. The road looked too narrow to accommodate the capacity of the performance space and I wondered if there were enough lights in the parking fields.

The museum was very interesting. It occurred to me that it may be the only museum devoted to a performing arts event. The only other place that might come close is the restoration of the Globe Theatre in London and that isn’t really about a specific event. There was a simplicity to the museum design that I appreciated. Most of the exhibits were multi-media as you might imagine. Even though the festival has been documentaried to death at every significant anniversary, I still found myself learning quite a number of new things about the festival (like the fact there was actually a security plan). In fact, when we went in to see the once-every-30-minutes film in the movie theatre, I wondered aloud if there was anything new to mention given all the other video exhibitions. It turned out there was.

There is a fair size events room in the museum that allows them to host performances even when the outdoor stage is gripped with ice and buffeted by winds. Apparently there was a history conference there a week or two before and one of my mother’s friends who attended commented on how wonderful the grand fireplace was.

As I am wont to do, I paid close attention to all the customer service interactions we encountered. The volunteer docent was very welcoming and informative and pointed out that they had brought coat racks out into the lobby so that we didn’t have to go downstairs to the coat check. One guard tended to hover outside the psychedelic bus while I was inside watching a short movie. I was half expecting him to poke his head inside and scowl disapprovingly and grumble something about damn hippies. Maybe that was calculated to give you a feel for the whole experience.

One of the things I appreciated the most about the museum was the sense that the experience was still in process even though the event it recalls is over 40 years in the past. There was a booth for people to record their memories of the event for inclusion in the museum. There was also a special exhibition of recently acquired pieces. What was interesting about this was that while some of the pieces were really great, there were some flawed pieces as well. One film they had running had poor video and some times audio quality. At certain points it is entirely black and all you can hear is some music. I was impressed that they choose to include some less than perfect footage of less than notable parts of the festival when they clearly had no lack of good material to utilize.

I guess in an age where people are posting poorly made videos on YouTube, this practice becomes less remarkable than it might have been. When I saw it though it reminded me of blog posts and articles I have read urging arts organizations to discuss their failures along with their successes in a public way.

You Talk Funny

by:

Joe Patti

Okay, admittedly this doesn’t have a lot to do with management, arts or otherwise, but as a person who started out in theatre, I am always interested in dialects of different places. Linguist Rick Aschmann has created an interactive map of all the North American English dialects. It is really a fascinating project in terms of being able to look at the dialect boundaries for different dialects.

One of my original intentions was to point out just how small a geographic area the Greater New York City accent actually covers. I grew up just an hour north of NYC but constantly have people express amazement that I don’t have an accent. New York State isn’t New York City, kids, no matter what you see on television. But my intent was circumvented by the revelation that Downtown New Orleans is a sub-dialect of Greater New York City. Will wonders never cease!

Aschmann also has audio samples of different dialects and is grateful for suggestions and samples to add. I noticed that a lot of the samples were politicians. I figured this was because politicians posted a lot of their campaign ads on YouTube which made them good sources. Aschmann addresses this noting the different sources for dialect samples and why they tended to be reliable.

“DISCLAIMER: I do not necessarily agree with all of the people speaking here: I have simply selected them as good examples of their dialect! Nor does the fact that many of them are politicians indicate that I particularly like politicians: The fact is that politicians tend to retain their local dialect more than other public professions (actors, artists), to maintain their identity with the locals. Also, they talk in public a lot, so the data is readily available. Country singers and southern gospel singers also tend to be reliable, and I like them better than politicians. Somewhat surprisingly to me, NASCAR racers seem to be very reliable, also: even though they travel a lot for the races, they tend to raise their families in their old home town, from generation to generation, and don’t care in the least how they talk!”

We speak about the arts as a medium of expression that we don’t want to see disappear. The same can be said of many regional dialects. So take a look at the map and take pride in your dialect! (Even though you talk funny).

New Year’s Not To Do List

by:

Joe Patti

So I am back and raring to go. This is the first Christmas holiday season I have been away from my bed in about 10 years. I went back to visit places I used to work and gained some insights and ideas. I bookmarked things to write about when I returned, but it will take a little bit for me to sort and process some of these things in my brain. One bit of wisdom to start off the new year I came across was linked to by Daniel Pink. It was an entry on the Drucker Exchange, a blog maintained by the late management guru Peter Drucker’s Drucker Institute.

The entry titled, Your Not-To-Do-List, essentially advises organizations and individuals to examine themselves and decide what efforts they are no longer going to pursue. It sort of follows the idea that if you bring something new into your house, you get rid of something old. In this case, you are encouraged to get rid of something old to leave room for the arrival of future innovations. The Drucker Exchange cites a 2004 interview in Forbes where Drucker says:

“A critical question for leaders is, “When do you stop pouring resources into things that have achieved their purpose?” The most dangerous traps for a leader are those near-successes where everybody says that if you just give it another big push it will go over the top. One tries it once. One tries it twice. One tries it a third time. But, by then it should be obvious this will be very hard to do. So, I always advise my friend Rick Warren, “Don’t tell me what you’re doing, Rick. Tell me what you stopped doing.”

The only hitch I think arts organizations might have with this is that waning audiences can make many programs look like they should be put on the not-to-do-list when some just need the attention being spent elsewhere to succeed. I think it is telling that Drucker focuses on the almost successes and achieved goals for elimination rather than targeting poor performers. While the latter should certainly be examined for elimination, Drucker reminds us not to become too invested in the moderate successes just because they provide a degree of satisfaction.

I just read the article this morning and spent most of the day catching up with a backlog of emails so I haven’t really had time to ponder what I might want to eliminate both personally and organizationally. However, over the holidays I had been thinking of discussing with the staff a new approach to one of our events with an eye to more closely connect with the local arts community. The old approach to the event might be the perfect thing to put on the top of our not-to-do-list.

Holiday Power Down

by:

Joe Patti

I am away from home for the holidays this year so my mind will be turning to thoughts other than arts management until after the new year. A couple of time sensitive links before I sign off until then, both from the Non-Profit Law Blog.

First is a piece in the Wall Street Journal about mistakes people make when donating to charity. Important things to think about if you haven’t given yet, but definitely intend to. One nuance that I wasn’t aware of-

“When you’re donating tangible physical property, you can only deduct its fair market value if the charity’s mission directly relates to the property. So, if you give your picture to a museum, whose mission is to display art to the public, you can donate the full appraised value. But if you give it to a school or other charity that doesn’t showcase art as its primary mission, the deduction is based on what you actually paid for the piece”

On the other side of the equation, a quick primer from Pro Bono Partnership on what sort of acknowledgment is required of a charitable organization when donations are made. They include some examples of ways to structure an acknowledgment letter. They also remind you about what portion of a donation is and is not deductible.

That is about it from me for the year. Best wishes to you, your families and your arts orgs for joyous holidays and a prosperous new year.