Still More Philanthropy

Apparently, I am not the only one befuddled by Phil Cubeta’s many faceted mind. Sean Stannard-Stockton at Tactical Philanthropy emailed me a link to his blog addressing my entry on the subject last week.

My awareness of philanthropy blogs has been growing by leaps and bounds this past week. I am going to have to start a category in my links section (though I have quite a backlog of links to add at the moment. That’s what Christmas vacation is for I suppose.)

In case you were wondering what Tactical Philanthropy is, he outlines the process here and even discusses strategic vs. tactical a bit later on. He gives practical examples of the way to apply some of these ideas throughout the November entries. Some of these take the form of case studies for well-considered planned giving arrangements.

I know I seem to be dwelling on these blogs a great deal of late, but as I noted earlier this is virgin territory to me. Having only just begun exploring, it is all so very interesting and exciting to ponder.

Let Go Together

I got a comment on one of my older entries today from a guy who has recognized that many surveys of audience participation say people often choose to attend a performance because others are going or someone else has made the arrangements for them.

Ric Mazereeuw runs Two for the Show, a site specifically aimed at getting people together for event attendance. Better formatted than Craigslist and more focussed than Meetup (though large as neither), the site allows you to connect with people with similar interests without providing your actual email address.

I am going to hazard a guess and say that the service started in Canada given that the Toronto and Vancouver pages have the most people signed up and most of the US pages are flagged “New”.

The whole behavior of depending one person to initiate the idea of going to a performance and making the arrangements is so prevelant (at least according to studies I have read) that I specifically ask on our audience surveys how we can make the process easier for the coordinators.

I also started offering a mini-group discount for groups of 8 or more and a larger one for the traditional 20+. People were actually taking advantage of the 8+ discount in satisfying numbers. I probably need to do a better job of prominently promoting it since the highest point of activity was right after the brochure mailed.

It also occurs to me that it might not be a bad idea for arts organizations to link to the MeetUp and Two for the Show sites and direct people there to find like minded with whom to hang out and attend. Last year when I participated in Take A Friend to the Orchestra, I sent out a call and ended up going with people I had never met before.

As I was looking at the sites I was thinking that there might be more participants if only they were advertised more. Then of course it struck me that arts organizations could help by actually directing people there. MeetUp has a page for my city but there really aren’t any arts and culture attendance groups.

If I created a group on Craiglist or got Two for the Show to make one for my city, prominently linked to it, mentioned it in my monthly newsletters and encouraged other organizations to do the same, it might get a little momentum going in the community.

Even if it only resulted in a handful of people getting together, the service is free and it takes nearly no effort to point people toward it. If you get 10 extra people coming to a show each year, you are doing pretty well for your investment.

One thing to note, MeetUp is a little different than Two for the Show in that it is structured to help people organize get togethers so starting a group there carries an expectation that you will be getting folks together and does carry a cost.

If anyone else knows of other social networking services that might be helpful in getting people together and their butts moving toward seats, lemme know!

Tricky Pledges

Yesterday I linked to an entry on Where Most Needed blog detailing how to protect against donors who may renege on their pledges. Where Most Needed and the accompanying linked Wall Street Journal article talk about how it can be tricky to broach the subject of a legally binding pledge agreement lest you offend your wealthy and influential benefactor.

What they don’t mention is the possible public relations problems you might face as well. Some years ago I worked for a theatre that a well known celebrity had pledged to in return for the naming of one of the performance spaces. Unfortunately, his wife filed for divorce. Seeing large alimony payments in his future combined with some other financial troubles, he chose to discontinue his payments.

The theatre was undergoing some financial problems of its own so the board felt it was irresponsible not to pursue the collection of the pledge and chose to sue the celebrity.

The way it ended up playing out in the newspaper editorials and letters to the theatre was that the organization should be grateful for the money it had already received and stop kicking a favorite son when he is down.

This seems to be one of the trickiest points for non-profits. When someone makes a pledge, I think we would all agree they are doing it out of the kindness of their heart. (With perhaps some advice from their accountant.) I think we can all at least empathize with the point of view that if you, as a donor, run into financial problems, you are going to want to reserve the right to hold on to the money you have earned. You are probably going to feel bad about it, but you are going to see your choice as logical.

The problem for non-profits in situations like the one I mention is that people can empathize. This type of thing easily happens on the family level. You promise your child a car when they turn 18, you run into financial trouble and you find you have to tell your child that if they want to keep the car they are going to have to get a job to continue making payments. The child has to work harder or see if grandma can help with the money.

I think this might be partially what happened in the case of my experience. People in the community could imagine themselves falling upon hard times and didn’t like the idea of the theatre coming after them, even for a $100 pledge, because they made a generous gesture.

The public may have sympathy for your non-profit organization because you built based on a promise of money but there is a good chance they are going to see the donor’s decision as practical. The expectation is going to be that you will work harder and find other benefactors. The consequence of not doing so in my car example is to take the bus or bum a ride from friends. The equivalence for a capital project is tougher- scaling back activities (not easy if you don’t even have a roof on yet) or performing in other facilities.

It would be extremely important to have a good solid public relations plan in place before deciding to legally pursue a large lapsed donation. One wrong move and you can poison the well for donations from an entire community.

I am going to peer around philanthropy blogs to see if there are any detailed suggestions of how to be well prepared in these instances. I would be very interested to learn if anyone has come across any good plans or has executed a public relations campaign that preserved the communal good will in a situation where it may have been lost. (Instances where the donor reneges due to their own financial malfeasance tends to create sympathy for the deprived recipient.)

Deeper into the Philanthropy Blogs

My intent yesterday was to report a bit further on some of the entries I caught a glance of while listing Philanthropy Blogs in Monday’s entry. For those who read such blogs regularly what I saw might seem mundane, but as a new reader I was excited and engaged by what I saw.

As I began to plumb a little deeper into the blogs I became convinced that the philanthropy industry blogs were the site of contentious debate. First was this entry on Gift Hub about the writer of Wealth Bondage calling philanthrophy bloggers Uncle Toms beholden to the wealthy.

I got so wrapped up in reading both sides of the story on the entry and learning about the Wealth Bondage blog that I found myself short on time to do an entry. White Courtesy Telephone notes that WB writer Happy Tutor styles himself as a modern day Diogenes challenging all who linger too close to the blog while on the information superhighway.

It wasn’t until I happened to go back and read the comments section on Gift Hub that I saw the author, Philip Cubeta, claim to be Happy Tutor. The satire tags on the entry seem to bear it out as far as that goes. Apparently he is a man at war against himself, casting aspersions at his alter egos. Or may be not.

I am still a little confused and unsure about the truth of the matter. It is intellectual elitism or intellectual rigor rarely seen in these days. Let’s just say I walked in a little late on a joke and caught the last line and punchline. I thought I would just shed a little light on the situation, as dim a bulb as I might be, in case others were exploring those blogs and were also taken in/confused.

Among the more interesting entries I came across during my explorations was this one on White Courtesy Telephone about Power and Powerlessness in Foundations. The entry was revelatory for me because it didn’t touch upon the relationship between grantors and grantees as I assumed it would, but rather on the internal power struggles of foundations.

Over time I came to believe that my colleagues and I acted out of a sense of powerlessness. Think about it. We start our foundation careers with a diminished sense of self-worth. Many of us … were lackluster community organizers or so-so [nonprofit executive directors]. We weren’t up for the challenge of real work 🙂 And for reasons that had little to do with actual talent, we found ourselves in foundation jobs that paid well and were very secure. We were fooling ourselves because as program officers, our jobs were never 100 percent secure. There were always a hundred other people out there ready to replace us.

There was also a great entry on Donor Power Blog- Marketing: No Longer A Department. Blog author Jeff Brooks points out that “It’s everyone’s job to tell the story [of the organization] in a motivating and exciting way.” Not only that, it is incumbent on the marketing department to let them rather than trying to wholly control the transmission of the message themselves.

Where Most Needed blog had two entries that really caught my eye. One on protecting against donors who renege on pledges. The other entry is on dealing with demanding donors.

The final blog entry I wanted to cite today is from Charity Governance where author Jack Siegel makes a case for why the Sarbanes-Oxley Act shouldn’t be applied to non-profits. His basic argument is that non-profits lack the monetary and personnel resources (as well as availability of external auditing firms) to comply. The entry is well written and cross-referenced with Security and Exchange Commission and Government Accounting Office publications. (Be warned, you can’t avoid finding out about the book he wrote.)

Philanthropy Blogs

The Chronicle of Philanthropy for this week features an article about non-profit blogging. The blogs it mentions aren’t on my favorites list (ones I read already) but might be of interest to you. Some of the blogs give tips about fundraising, others are more watchdog in nature and others are more general in focus.

I will list a couple of the ones mentioned since the article doesn’t provide links. Each blog has its own list of links so my small list will start you on your way to greater exploration. Some of the material is more appropriate for people running huge charities and foundations than for development staff of individual arts organizations. There is something for everyone in this little list-good ideas, thoughtful analysis, words to the wise and a couple chuckles.

I wanted to suggest taking a look at the story too as it discusses the different motivations people have for blogging. Some of the reasons might resonate with you and inspire you to blog. The field is pretty empty according the article. Only about 100 non-profit blogs in a sea of millions.

Watch Dog and Critical Eye Blogs

White Courtesy Telephone
Charity Governance Blog
Where Most Needed
Don’t Tell The Donor
(Not mentioned in the article. Came across via someone else recently. Can’t recall who or where.)
Trent Stamp’s Take (written by president of non-profit watchdog, Charity Navigator)

General Resource Blogs

Gift Hub
The Agitator -Written by Direct Mail Fundraisers
Donor InSite
Donor Power Blog – Just a caveat about the advice– it is written by a for profit consulting firm according to the article. That said, very interesting reading and I there doesn’t seem to be a hard sell for their services or areas only available to clients.

Shrinking The Universe

As you read or listen to the news you probably hear a lot about how MySpace.com is getting bigger and bigger and even bigger still. You may also hear about how the whole point of joining is to see how many friends you can accumulate.

It may come as a surprise to you that Six Apart, the folks who brought you the Typepad, Movable Type and LiveJournal are offering a new social network service intended to limit what you blog to a small number of people. (Though that was the intent of Myspace.com too)

It took me a few minutes to realize that Six Apart was doing the smart thing and not trying to compete with MySpace.com but rather was going after the market of people who didn’t want to be associated with MySpace’s size and controversies.

The new free service called Vox promises highly customizable privacy features which lets you set limits on specific entries, photos and videos or globally restrict everything you do.

If this is true, there are some great applications for arts organizations. It can be used for a members-only site to let subscribers know about specific specials offers coming up. Not that I would encourage any more appearances of stratified levels of elitism in the arts, you could also set different levels of access for different groups of people. One area for subscribers only, another for donors who subscriber perhaps. (Although it appears that the only categories you can use are the pre-set family and/or friend, I will bet future versions will have customizable categories if they are smart.)

Another use might be for inexpensive project management and information sharing. Directors and designers located around the world geographically could share information at initial stages of performance planning. Script revisions can be posted as they are produced. Design sketches can be shared. The light grid and stage dimensions and inventory lists can always be stored there for continual reference. A choreographer can film what he/she envisions for dance and fight scenes and post it for comments.

The more I think about it, the more convinced I am that something like what I proposed in my last entry can be viable. Whether it is something open to the whole world like Myspace, smaller like Vox or all the blogs and websites in between, people want to express themselves to others. It’s in the music collections on iPods, YouTube videos included on webpages, and lists of favorite everythings in the margins. People are curating what they like and want to show it off.

People may view a chance to do live collaborating with a noted arts group as an opportunity to have a little respectability rub off on them and may jump at the chance. Some may be a little more reticent to become involved. Just as there is a place on the web for people who want to boast about having lotsa friends, groups that tailor their interactive programs for the talented but shy can find interested audience-partners, too.

Interactivity for the Future…

As I promised yesterday, I have a couple ideas about the direction things could go in terms of interactivity in the arts. As I had said, I think the format and perhaps physical environment in which new events might happen will have to change. I can see them happening in smaller theatres, but it is difficult to have a really interactive event in a huge hall seating 2400 people.

A couple years ago I did an entry where I imagined at one time we would be able to plug in and experience a performance from the point of view of the performer. Among the many alluring benefits might be experiencing the performance opposite an attractive romantic lead whereby you saw yourself being kissed by the person.

Since then I have come to see possibilities in other areas that are more immediately achievable. With the rise in iPod ownership these days as well as the ease of processing and projecting video on computers I don’t think it is beyond the realm of possibility that in the next few years we will see performances where people are encouraged to bring music, images and video to a show in the iPod in order to contribute to it.

It might start out simple and small with people encouraged to go online to read a single scene and then either send in music/images/video that are appropriate for that scene. At the performance the audience might see or hear the submitted material underscore the action.

In time, as technology improved and performance groups refined their technique for assessing and integrating donated material into the performance, we might see events where people enter the theatre, download their offerings at the door and see/hear material being added to the show on the fly throughout the performance.

A creative team for a theatrical work may not only include the director and choreographer but a new position of technology integrator-a person who chooses among multimedia materials within the director’s umbrella vision to support a performance with new music/images/video every night.

This is the sort of practice I think would get people deeply involved if they were excited by it. People might get enthusiastic enough to go online and read the script, check out the costume sketches, etc., in advance so they could review their iPod library and then submit something along with suggestions about where it might best be included in the show.

What would really be fabulous, given copyright restrictions which would necessitate having an ASCAP/BMI license to cover music, is if people started composing their own music or shooting photos and video to contribute to a performance. The way things are going the lines of intellectual property ownership are blurring. The idea of directors and designers owning their work is probably going to morph into a communal ownership. Might be better to tap into this energy and involve the community rather than to let them appropriate it for their own ends.

Yes, it would be labor intensive as all get out at first for all sides involved until the whole process essentially got invented. You can certainly see this type of thing coming out of the smaller experimental spaces and then going mainstream. But there is so much potential for really connecting back with audiences by giving them involvement and ownership that they may become highly interested in participating even if the final product is presented in the current passive viewing state. (Though I bet that situation evolves by itself as a by product of new efforts.)

One of the most exciting things about art of any kind is that different people see it from different perspectives. The problem we have run into of late is that the general message people get is that there is only way correct way to interpret the art you see. By involving the community you can acknowledge the validity of these different visions and even recognize that someone touched upon an option you had never considered. There are some visions you may never use like the suggestion of zombies in the graveyard scene of Hamlet.

Other things you will use and little by little people will feel they have the capacity to understand and participate in the arts. Initial contributions may contain more dross than gold but as people feel more comfortable and familiar with the way design concepts are generated they will chuckle about the zombie ideas and make suggestions with real promise. (Of course, same qualification as yesterday, those who feel motivated to improve will do so.)

Yesterday as I closing my entry and was thinking about my promise to talk about this idea for interactivity, I knew I wanted to talk about how the great thing about art is that different things jump out at people as significant/appealing about the work.

Imagine my delight then when I received an email this morning that illustrated just that. Michael Clark at ShowBizRadio.net which features internet reviews for Washington D.C. area read yesterday’s entry and latched on to the paragraph about “Blogging on the internet is opening up new opportunities. It is allowing educated people who have never been hired by a newspaper to speak.”

The general topic about that entry wasn’t really about internet reviews. I didn’t even know I was going to even reference internet reviews until shortly after I realized what the question “How do you remember all those lines?” was indicative of. When I did write about internet reviews I was actually imagining the reviews I have read that said the show sucked when it was pretty clear that the cause was a friend/significant other had dragged someone to a romance/action/foreign film/symphony/ballet… that the person didn’t want to see to begin with.

Right after giving me permission to quote his email, Michael wrote that I must be talking about his website among others. He then continued to write a fairly long email that I haven’t had time to fully digest yet. Later in the day he sent me a link from The Guardian Unlimited dealing with the issue of newspaper reviewers vs. internet reviewers. (Though mostly book reviewers.)

I am not saying Butts In The Seats is a work of art. But what I thought was a minor theme to support my larger argument appeared to be an important point for someone else. In the next few days I anticipate we will be interacting a bit more. See, it is working already! Just as I said!

Only downside is that by the very nature of this interaction, I don’t anticipate that it will lead to us getting away from the screens in our homes which was the ideal of yesterday’s entry. But you gotta start somewhere.

Don’t Look Back

For awhile now I have been pondering the 20/20 hindsight elevation of past practices in the arts as a yardstick by which we should measure the current situation. I often find fault with the reasoning, as do many others, when people start using the phrasing “if only people would do X” to propose that seats would fill as a result.

Recently though people have been using the same thought processes about behavior at arts events and I am just as uneasy about it. The example of the audience being rowdy in Mozart’s day is often called to justify why people shouldn’t be glared at when they clap between orchestra movements. Andrew Taylor had entries on his Artful Manager blog a couple weeks ago citing that people used to interact and talk more during performances before the 19th century placed the audiences in a position of being performed at.

I’m not saying that people should be glared at for clapping or that audiences should be passive receivers. I think the current situation is sitting at an extreme and needs to move toward a happen medium. I just don’t agree with wistfully looking to the past for guidance.

When I think back to the times people are evoking, I wonder how much respect the performer received. As an undergrad I did a research paper on Shakespearean actors and it was a testament to an actor’s power if he could make the audience and food vendors stop and quiet down.

I wonder how many great composers and musicians went undiscovered because their efforts were drown out by chatter in a concert hall or in a salon where they were providing background music.

It seems to me a good thing that audiences started to take a respectful posture toward artists. I do agree with the observation Taylor cites about the arts ending up being placed on too much of a pedestal. A middle ground between ignoring and enshrining needs to be found.

The fact that one of the most frequently asked questions at a play Q&A is “How did you memorize all those lines?” just proves to me that audiences are too far divorced from the arts and the process. That they marvel at memorization means they lack the tools or confidence to evaluate much of anything else happening on stage. The absence of that question would herald great things to me.

The irony is that the methodology for assessing works is fairly highly developed and thanks to the internet, becoming more democratic. When I was researching for that Shakespearean actors paper the one thing I noticed and still remember to this day was that the great actors of yore could do no wrong and could cure cancer with their inspired recitations. As time progressed the actors’ performances started to develop flaws until they became downright human. (Perhaps too much so in the case of the Barrymores.)

As time has progressed, some people have developed skills at assessing performances and were able to critique and criticize. While I think most people have an innate sense of quality, most don’t know what specifically about the performance is good or bad. People have relied on reviewers to tell them what is quality further reinforcing their isolation from the arts.

Blogging on the internet is opening up new opportunities. It is allowing educated people who have never been hired by a newspaper to speak. It is providing a forum for people who have never expressed an opinion publically. Most of what this latter group produces is godawful. And unless they are motivated to improve their technique by internal or external forces, it is going to remain godawful. They are taking the first step to becoming engaged though.

Ultimately, I think trying to go back and make the arts as we know them interactive is futile. The horse has left the barn on that one. I think it might be possible to make it more interactive, but not too much more so in the current physical environments. People have become used to the spectator format for entertainment. If they are fidgeting in their seats it is because they want their experience tailored specifically for them.

On surveys for attendance at movie theaters one of the top reasons people say they aren’t going to the multiplex is that there is too much noise in the theater. Now with a big screen TV at home, they have an alternative choice to the movie theater. Chances are there is a good bit of noise at home but they can shush the kids at home.

The same is true for experiences where you expect a lot of noise. A recent article in the local paper said attendance at the university football games has been dropping steadily while subscriptions to the pay per view for the games has been rising. People have cited the fact that it is cheaper to have a bunch of people gather around their big screen at home than to buy tickets. They also talk about the comfort and convenience of cooking at home and watching in air conditioning.

I have some ideas which I will share tomorrow about how to get people interested in leaving their homes. As I mentioned before, I think the future of live performance will be found in different physical surroundings which are more conducive to interaction. I also think the performance space and discipline may be called by a different name to avoid negative connotations that terms like “theater” might present when trying to convince people to leave their big screen TV.

Offsetting the East German Judge in Interviews

If you haven’t run into this new trend in hiring, you may find this interesting as a sign of things to come. If you have ever sat on a search committee, you know that sometimes some folks divert from the rest of the group in their assessment because they didn’t like something about the way a question was answered.

Apparently, other people recognize this situation as well and have sued companies suggesting that some committee members were prejudiced against them due to their appearance, the ethnicity suggested by their name, their voice, etc,.

To stave off any accusation of subjectivity in the hiring process, companies are trying to make committees stick to strict criteria in hiring. I recently had to adhere to these new standards in a search we did.

What the Human Resource office is having us do is not only submit questions for them to review but also the answers we expect. For each question we have to suggest a five point answer, a three point answer and a one point answer. This leaves a little bit of gray area between answers for people with experience sets you didn’t anticipate that fall somewhere in between.

Now I will admit, the Human Resource folks have been pretty good in the past with weeding out irrelevant questions. For example, if you are a rental house which has broadway shows, opera, ballet, rock and country concerts come through every year, where on your scale does person who likes broadway and rock, doesn’t care for opera and ballet and likes some country acts rate? Will these answers really offset years of intensive experience? And do you really think this answer will have any bearing on how good a job someone does focusing lights?

While it is annoying to have people scrutinizing your answers now as well, I guess it does help to clarify what you value in a candidate when you rate what answers make a person more valuable to your organization than others.

What this process doesn’t allow is the awarding of extra points to people for unanticipated answers that are discovered in the course of an interview. Most of the committee might ignore the mention of a kid friendly attitude, but the education director might latch on to it as a positive sign for a newly implemented mentoring program. The candidate is therefore more valuable to the education director and might rate higher if not for the rigid guidelines of scoring.

The other danger is that this process rewards having all the right answers. I was once on a search committee where I thought the most promising candidate was spouting a little too much of the latest jargon and theories, but was pretty good for the most part. Almost everyone rated him high based on his answers, but one guy was skeptical in the face of what he admitted were strong answers.

His suspicion lead to some specific questions of references and others that revealed a person who talked a good game but wasn’t very substantial (and perhaps a little deceitful) otherwise.

In a system that placed a heavy value on scores only in an attempt to be objective, I wonder if his intuition would have been heeded. If it hadn’t our company might have ended up trying to find a way to get rid of an undesirable employee which is a lot tougher than not hiring him.

General Musings on Fart Jokes

I apologize for falling down a little on my entries last week. My writing suffered a little from the need for crisis management and the onset of a cold.

The cold still has its teeth set in me so I am going to tend toward some lighter observations rather than deeper musings. Mainly, I thought I would share a little bit of my experience this weekend because the confluence of events is a reminder of just how interesting live performance can be.

We were just entering the final weekend performing Mary Zimmerman’s The Arabian Nights (great play) when we got word that the woman who does the opening lines of the show was rear ended by a large truck and taken to the hospital.

The difficult decisionmaking process involving the director, choreographer and I discussing whom to replace her with throughout the play was made even harder by one of the actors. She took it upon herself to decide who would be the replacement, discussed this among the other actors and called the fight choreographer and asked him to come in to re-block the scene.

A cautionary tale I guess against casting people who REALLY want to be the assistant director.

The other thing that happened was that we got a review that was something of a mixed blessing. It was the best review we had gotten from this particular critic ever and was especially gratifying given that the shows reviewed in the paper the day before were awful. We had gone to great lengths to warn the public via various media that there are mature themes in the show and make it clear there the tales of Aladdin, Sinbad or Ali Baba and the 40 Thieves were not included.

Alas, the review talked about how much great fun there was for kids in the show in the story of Abu Hasan’s fart. This was echoed in the newspaper’s Saturday theatre round up. Apparently he felt this mitigated the sexual content and graphic violence that bookended the story for an hour before and hour after.

We did have people walk away from the box office with their children when we warned them and a few people who asked for refunds after thinking better of their decision while awaiting the start of the show. To date we haven’t had any complaints about the content.

My last little observation is about the fart joke. The story about Abu Hasan is that he eats a lot of chickpeas and then lets loose a great fart at his wedding. Mortified, he goes to India for 7 years and then returns thinking no one remembers him. As he passes a woman and her children, he hears each one asking when they were born. Most of the answers are mundane but to the last, the mother answers she was born the year of Abu Hasan’s great fart.

Funny, yes, but not worth note, eh? As far as I can tell from my research, the story has been a part of the 1001 Arabian Nights collection since before the European translations. What is interesting though is that it bears a striking resemblance to a supposed true story about the Earl of Oxford and Queen Elizabeth I recorded by John Aubrey in his Brief Lives:

“When the Earl made a low obeisance to the Queen, he happened to let go a fart, at which he was so ashamed that he left the country for 7 years. At his return the Queen welcomed him and said, “My lord, I had forgot the fart”

I am just interested in the origins of the story and the direction it travelled. Certainly, fart jokes are universal but these are so similar that I wonder if Aubrey made it up or was repeating an anecdote he had heard originating in the Arab world. Likewise, I wonder if the story moved with merchants to the Middle East and got incorporated into the collection of stories there.

It may seem silly to wonder about such picayune things, but it is upon these sort of musings that books and plays get written.
(Though if someone knows the true story, I wouldn’t mind having my romantic notations dissolved.)

Venture Capital and Stock Trading for Non-Profits

Slate Magazine is running a series this week on non-profit philanthropy and they are presenting some interesting ideas about how non-profits can benefit from common activities of the for-profit world.

One article talks about how Venture Philanthropists are using the venture capitalist model to help non-profits by providing support and guidance for increasing organizational capacity rather than operating funding.

The involvement of venture philanthropists seems rather recent. Venture Philanthrophy Partners, which the article identifies as a leader in the field, was founded in June 2000. They are apparently still in the process of figuring out how the whole VP-Non-Profit relationship should work.

From their website:

We originally applied a venture capital model for investing in nonprofits, and have refined this approach by blending it with time-proven lessons from foundations and nonprofits. We invest to build institutional strength, providing large amounts of scarce growth capital.

VPP is strategic, highly engaged, and works to become a trusted advisor to the nonprofits in which we invest-it’s much more than writing a check.

Some may balk at the idea of being responsible to both a VP group and a board of directors for their performance. However, unlike a board of directors, a VP group will research a non-profit’s industry and business environment extensively before proffering advice and guidance.

Another article from Slate proposed an idea for a stock market for non-profits called Dynamic Deductions. You have to read the whole article to figure out exactly how it would work. But simply, a person would buy X amount worth of shares but doesn’t take a deduction until he sells the shares. If the share value goes up, you take a bigger deduction than you would have had you donated directly. If not, you take a smaller deduction.

The big way this would differ from the stock market is that under this proposal, a non-profit would get money everytime the stock changed hands rather than the one time infusion a for-profit gets at its initial public offering. (Excluding the times they purchase and resell their stock, of course.)

This option doesn’t exist as yet because there are no laws creating or governing such transactions. I also don’t claim to be a master of finance, but the concept as laid out here seems generally sound. Large businesses would probably be interested in participating in the markets because they could potentially increase the value of their tax deduction by buying low and selling high.

The one hitch that will probably emerge for most arts organizations is that they are so small that buying their dynamic deduction shares may not be attractive to most people due to the small volume traded and thus the small appreciation in deduction value.

A solution might be that all the arts organizations in a region or city might offer shares as the Minneapolis Arts Collective, for example and then split the proceeds. Such a relationship could be beneficial for all members of the regional collective since it would behoove each member to promote and collaborate with the others as a way of driving up the share price. The region or municipality benefits by gaining the reputation of being a cultural hot spot hopefully leading to the attraction of new businesses and residents (but hopefully not leading to gentrification and skyrocketing rents.)

A couple pitfalls though that I can see immediately. First, such a relationship might also serve to create pressure among the members to program for the least common denominator in order to keep the share price high. The large Broadway touring house that has always programmed to wide appeal and gotten large donations might fret now that they are financially grouped with the small experimental theatre or art museum whose offensive show is making national headlines weakening confidence in the collective and its share price.

If dynamic deductions or something similar emerges as the way to fund arts organizations and displaces donations by individuals, corporations and foundations, there is a danger that divergent voices may never be heard. People wanting to do edgy stuff in a small space would have to self-fund if direct donations fell out of practice.

Some might say there is a danger that such a scheme would cause non-profits to act like their for-profit kin and hide bad news even more than they do so now for fear of undermining share price and overstate number of people served (vs overstating earnings). The former is a distinct possibility. The latter not as much given many arts organizations are doing so on their final grant reports now.

The other pitfall that occurred to me is that Little Arts Organization reluctantly agrees that Big Art House will get a bigger cut of the share proceeds based on the argument that their prominence in the community will be the main driver of trading in their shares. Ten years down the road, having benefitted from the infusion of cash, Little Arts Organization has grown in prestige while Big Art House has waned a little. Little Arts demands a larger cut now that their reputation is a factor in the share price too. Bitter in-fighting wracks the collective causing members to withdraw and dissolve the relationship.

On the other hand, a real large organization might feel there is nothing to be gained by joining with smaller ones in this manner. The arts collectives may initially be comprised of equals sharing as such. If one grows larger than the others and demands a larger share, it is at least easier to argue they deserve it based on merit since they all started from the same general point. (Or who knows, the market these shares trade on on may classify non-profits like the NCAA sports teams and the burgeoning org might get moved up to Class II-B trading by analysts.)

Despite these potential problems, exploring alternative options like venture philanthropic support and dynamic deductions is absolutely worth doing. The funding environment isn’t getting any better and arts organizations already operate with a slight antagonism and suspicion toward each other. It is too early to tell if these options are even the right ones. Of the two I have mentioned here, one doesn’t exist and the other is still in the refining stages.

The need to discover a way to implement a constructive shift in the support mechanism for arts organization seems imminent. The idea of venture philanthropists excites me because it shows that very smart, very experienced people want to get involved and effect change. I like the general concept of the dynamic deductions more because it promises a degree of independence and pride you don’t get when you have to annually ask people for money.

E-Newsletters–Looks Easy Enough, Right?

I have had some of those “easy for you to say” moments the last few months and I thought I would relate my experience in the interest of the “Practical Solutions…” subheading of this blog. (And in the hope that someone out there has a better, practical solution!)

Over the summer I worked on putting together a way to send out an email newsletter to interested patrons on a monthly basis. Thus far we have sent out a sneak peek at the season email and three focused on the month ahead. I have been pleased at the response we have gotten reflected by the number of people who cite that as their source of information when buying tickets and by how much earlier we are selling tickets for upcoming events.

I have encouraged people to do this sort of thing in past entries and I do so again.

But, as I noted, it was easier to say than accomplish.

To make up my newsletter, I used Microsoft Word placing a photo in one cell of a table and the text in another. Word has an option to send to a mail recipient as HTML which moves everything to my email client ready to go. With the correct settings the text flows around the pictures nicely as the window of your email is re-sized and the font size will automatically be enlarged by anyone who has sight problems and has set their email program to do so.

The problem is, it looked good when I emailed to myself at work (where I use Microsoft Entourage), but what was sent to my home address looked strange. The font size would change from line to line and strange spaces appeared. People with Yahoo email accounts got entirely blank emails.

In an attempt to remedy this problem, I have tried to use Dreamweaver web publishing software and InDesign desktop publishing software to find a solution, but they don’t export information directly in the body of an email. (At least that I have discovered.)

One option is creating a PDF of the document with Adobe Acrobat. You can place the a PDF directly in the body of an email. The problem is while it looks great, it is static. Resizing the email window cuts off the text and the text doesn’t automatically enlarge in accordance with your settings. Also, the inserted PDF doesn’t always appear well or at all in some email clients.

What I settled on this past month was sending out the newsletter as an Acrobat attachment. Using the free Acrobat Reader, people could look at it more dependably and enlarge it as they needed. The problem with this approach is that there is no impact upon opening the email because of the lack of pictures. All they see is a note saying the newsletter is attached. I am counting on people to be interested enough to open the attachment and to download Acrobat Reader if they don’t have it already.

If anyone knows of a fairly cheap, quality solution, I would love to know about it. I did explore options with the university alumni association about how they send out their monthly e-newsletter. It turns out, they send out an email with story synopses and hyperlinks to a web page with the full story with big lovely pictures on it.

For me this has the same problem as the PDF attachment. Without persuasive visuals you are totally dependent on curiosity to get people to take action to explore further.

One last element of the “easier said” kind. Constantly updating an email list with additions and subtractions is a pain in the butt and offers many opportunities for mistakes. You can go the route of creating an address group in your email client which is honestly a pain to maintain, but there are other options.

One option that I blessedly have available to me is a Listserv. I send my newsletter to one listserv address and all the people subscribed to the list receive the email. You can set it up so people can join or leave by themselves and you can add or subtract them yourself either individually or en masse.

The software is readily available and pretty easy to install if you are a semi-tech geek and have an in-house mail server. If someone else hosts your mail server, they can probably set a listserv up for you. Even though they have a web interface for altering the settings it can take a little trial and error getting things set the way you like it. (Actually, the interface is easy enough to use, it is the manual/help files and the commands you have to enter that are about 10 years behind the times.) The license for the limited or standard software runs between $450 and $9000. If you figure out how much you would spend mailing out postcards every month, you will probably find it is worth it. (I am betting running a handful of lists will cost toward the lower end of the spectrum.)

Another option is to use an email marketing service like Constant Contact (I have never used them, but someone who has suggested them as a possible solution to my e-newsletter problem.) Essentially with services like this one you open an account and enter all your email addresses on their servers. They provide tools to categorize your addresses (subscribers, experimental series, donors who subscribe, etc) and even offer templates with which to create snazzy emails. Among the features they offer (and I haven’t read them all) is the ability to see how many emails were opened and how many people clicked on the links contained in them. Pricing seems pretty reasonable–$30 a month for 500-2500 addresses with unlimited emails a month.

One last thing to be aware of if you decide to explore the e-newsletter route is the CAN-SPAM law governing commercial emailing. Essentially it says you have to accurately identify who you are, why you are sending the email and offer an opportunity to opt-out in the future. For most arts organizations, an angry response and wholesale boycott of your programs will indicate you are not in compliance with the law long before you show up on the FTC’s radar.

Can It Happen Everywhere?

As I was perusing Artsjournal.com on Tuesday, I came across a link to an OpinionJournal.com article covering the Knight Foundation’s final report on their Magic of Music Initiative.

I have read earlier installations of this initiative and did an entry on Penelope McPhee’s remarks at an initiative retreat in 2002. What got me to read the final report sooner than later was a section of the news article that said that the final report concluded:

Free events drew crowds, but attendees did not later shell out money for tickets. Nor did the bountiful numbers who attended off-site concerts later patronize the box office. Outreach programs to new audiences also failed to get people to buy tickets.

What I wanted to know was is it the free events, off-site programs and outreach programs that don’t work or is it that people weren’t interested in buying tickets to the symphony but might do so for theatre or dance.

Long story short, the report doesn’t really say because none of those surveyed were asked questions which might reveal if different attitudes toward dance and theatre might exist. I suspect, however, that it might be that people don’t like the symphony. The study reports that large numbers of people regularly listened to classical music, but “did not consider the concert hall the preferred place to listen to it. The automobile was the single most frequently used venue for classical music, followed by the home.”

Absent a similar study for theatre and dance, it is difficult to say that it is the concert hall environment and not the prospect of having to pay that is the barrier to attendance.

One thing I did see as encouraging was the finding that “…only 6 percent of those interested in classical music considered themselves very knowledgeable about it, while more than half described themselves as “not very knowledgeable.” Still, it gave them enjoyment.”

I don’t quite know how to constructively exploit this attitude yet, but I find it heartening that people aren’t reluctant to experience something they don’t completely understand. They may not feel confident or even interested in going to see a performance at a concert hall, but people are actively choosing to listen in their cars and homes despite a perceived unknowable quality.

The road to converting people to paying attendees might run through paid performances in a different setting or context preceded by marketing with a message to visit our website or come talk to our trained volunteer staff who will help make you feel competent in a low intimidation environment. And I say this in connection with all arts disciplines, not just classical music.

There is huge amount of interesting stuff in this report. I am not going to go in depth with a discussion because Drew McManus has mentioned he was going to talk about it and I daresay he will do a better job of it than I would. I am sure he will touch upon how the near impossibility of getting the musical directors involved essentially hobbled the initiative right from the start. (But if he doesn’t, now you know a little about it and should read the final report.)

In the interests of getting people to take a look at the final report, I will say that the process the Knight Foundation went through to initially solicit proposals and the mistakes they realized they made in the timing and format of their RFP is fascinating. I also have only touched upon about 1/10th of their findings and mentioned nearly nothing about the successful and interesting things some orchestras did.

Yeah, the report is about 50 pages long (with lots of large pictures) but there is much to ponder. You may not feel you have time, but commit to reading 5 pages of text a day and you will be done in a week or so.

He Who Sells My Good Name

About a month ago I was at a meeting of arts people hovering on the edge of a conversation discussing the creation of a consolidated database of arts attendees or some sort of limited sharing of lists.

My first thought wasn’t about jealously guarding my list from their greedy grasping hands. There are quite a few people with whom I wouldn’t feel threatened sharing my list.

My initial concern was that have I gone to great pains to assure my ticket buyers that we will not sell, trade, etc., their information. There is such a concern about spam, phone calls and identity theft, that audiences need a high degree of assurances about the use of their information before they provide it to you.

In fact, we often have people who have signed up on our mailing list sheet in the lobby at intermission upset that it is still out at the end of the performance. Considering there is no information that can’t be acquired from the phonebook, their fear is a little irrational. It is difficult to steal someone’s identity with their address and the added information that they attended a show at the theatre. People usually feel a little silly when I point out the reality of this.

Which is not to say that we don’t handle information with which a person could steal someone’s identity. We are very careful about getting proof of ID before handing out credit card receipts at will call. Even if people act a little irrationally about their personal information, it only goes to show how important protecting it is to your relationship with them.

But back to the mailing list issue.

When I am signing up on a website that collects information, there is often a opt in/out box where the company asks permission to share information with their partners in order to offer the widest range of options and the best customer service.

Now I don’t buy for a moment that I will benefit from whatever their partners have to offer. I wonder if a similar approach could be applied to ones patrons though– “As an arts lover we would like to offer you information on the widest range of activities in town. May we share your information with other arts organizations?” I guess as an arts person, I would have a less cynical view of that approach coming from a theatre than I do when my credit card company uses it. I don’t know how the average patron who already gets appeals from a theatre, the United Way and college alumni association around year end might see it.

I was wondering if anyone had dealt with the issue of sharing names in the last year or two. Did you ask your patrons if you could share the info or did you just do it? If you did ask, how did you go about doing it? Did people know in advance that you might share their information?

When you did share your list, did you place stipulations on its use? For example, one brochure mailing and then the list is destroyed so that the only way to capture the information is if the person buys a ticket. I once had a condo association give me a list with the provision that they send it directly to my mail house who had signed a promise to immediately destroy the disk.

If you did share the list with such restrictions, did your partner abide by the rules or did your planted address get appeals and mailing beyond what you had agreed to? (Common trick when sharing lists is to add the names and addresses of employees with a low public profile or friends/family members who have agreed to help you keep an eye on how the list is used.)

Blogging Caveats

I was attending a seminar on public relations today and the speaker addressed some issues about blogs which I realized are self-evident to me as a blogger, but might not be so clear to anyone pondering starting one.

As much as I like to talk about how useful blogs can be to arts organizations, they aren’t for everyone. As with any application of technology, you shouldn’t be trying to use blogs or podcasts or whatever because they are the hot new thing everybody is using. Employing a technology poorly with no sense of purpose is worse than employing it poorly with an objective. If you have a purpose, then you know what direction to pursue to make the technology work for you. Without a purpose, you are forever flailing.

In relation to blogs in particular-

Don’t start one if you don’t have time to regularly devote to it. The online community is voracious. If you commit to writing every day, write that often. If it is weekly, then stick to that general schedule. If you aren’t producing as promised, people will stop visiting. Since you are probably blogging for the exposure and public relations benefit a lack of regular visitors has little value. Worse, people may start filling your comments section with insults and harsh criticism if they think no one is minding the store.

Blogging is definitely time consuming unless you are the type that can produce prolifically with little effort so you definitely want to make sure you have the time. One of the important operative words there is YOU. One of the mistakes the public relations people cited is having subordinates ghost writing for the head of an organization since the boss rarely has the time. The damage that is done and the loss of faith that occurs when it is revealed that the boss isn’t the one writing is often quite great.

At the very least, the person under whose name the entries are being written should be reviewing the material before it is posted. Ideally, they should be the one hitting the post button.

My last pointer is the most difficult to advise people about due to a lack of hard and fast rules. Be careful when and how you respond to criticism. Some times you have to respond quickly to avert a real crisis in progress. Often you should only do so after some consideration and letting your temper cool or not at all. Unfortunately, fiery invective and wild accusations often appear to require addressing immediately lest the blogosphere think ill of you.

It is only later that you realize you proved the old maxim–It is better to remain silent and be thought a fool than to speak and remove all doubt. Thanks to search engine caches, it can be rather difficult to expunge the record of what you said from the internet by simply editing your entries. Blogging and emailing have joined driving as activities you shouldn’t engage in while agitated.

Alas, All Too Real

I spent most of today as a caveman, thinking primarily about food and shelter to stay in character (and suffering the comments from co-workers saying it was no great strain upon me to act the part of a caveman). As a result I pondered little of great import today.

However, had I not been pursuing some Halloween fun, I doubt I could have posted anything half as insightful (and from some of the commentary, inciteful) as Drew McManus’ second installment recounting his experience working with arts management grad students at University of Wisconsin-Madison.

Both installments are a good read, but the second one packs a punch with its discussion of results and conclusions from his exercise. Read both for the full context, but if you only have time for one, make it the second.

Drew has lead this activity before where he has graduate students roleplay a musician bargaining committee for an orchestra. I don’t know if Drew had a different scenario than when he was at the Eastman School of Music or if, as people familiar with the orchestra world, the Eastman students recognized the scenario as being within the realm of possibility. What brought the whole exercise the UW to a halt was the students’ disbelief that the financial statements they were looking at had any basis in reality.

In Drew’s first installation, the mock negotiation team essentially walks away from the table in disgust at the financial mismanagement and decide they are going to form their own orchestra.

In the second installation, Drew recounts his discussions with the students about how the apparently hopeless situation the students found themselves in was all too similar to ones with which orchestra musicians are confronted. Reading the entries brought back a flood of memories and emotions about a dismal experience I had working at a mismanaged theatre. Symphonies haven’t cornered the market on awful decision making.

For all the disillusionment and frustration it brought the UW students, I wish my graduate training program had offered a similar class to us. As Drew says, it helps dispel preconcieved notions and allows future managers to enter the profession with their eyes open. Although, when I ended up having that exact experience, I might have seen it as indicative of how it was everywhere and quit the arts immediately.

It’s Also What You Don’t Ask

I got a call this weekend from a company doing a survey on local radio. The purpose, I was told, was to improve local programming. I told the girl I wasn’t sure I could help since I didn’t listen to local radio, but rather listened to a feed from a radio station over the internet.

I am guessing she decided my answer fell in the doesn’t listen to radio category because she thanked me for my time and hung up. I also assume that she was working for a company hired to conduct the survey and not for the company(ies) who commissioned it and thus had no real investment in exploring why I didn’t listen.

If the purpose was to improve the quality of local programming, the next questions should be: what do I listen to, if such programming was offered locally would I listen and if not, what is it about the online feed that was so appealing?

Even if I didn’t listen to any radio at all and only to my CD collection or iPod, a little discovery as to why I didn’t listen to radio might be in order. My reasons might be reversible if the right station came along.

Of course, maybe they didnt really want to improve programming but had some sort of agenda they were pursuing with the survey. One of the cardinal rules of decision based surveying is never ask a question you have no intention of acting upon.

The whole incident made me think maybe I should look back at the surveys I use to see if they are still pertinent. I also got to thinking that perhaps I should also read the responses a little more closely to see if they clue me in to other questions I should be asking. There may be a single perfect survey question for determining loyalty and growth, but there are plenty of other things I want to know.

All That Work, Never To Be Seen

I had a bit of a cautionary lesson in the last few days about providing services to persons with disabilities. The director of our Fall student drama production was approached a few weeks ago by a student in his class. The student is studying to be a sign language interpreter and wanted to know if he could use the performance as practice.

The director and I both agreed and the student and another more experienced interpreter in his cohort have been attending nearly every rehearsal for the last 6 weeks.

I was just preparing to advertise the signed performance in our ads and press releases when the assistant theatre manager mentioned that fact to the more experienced interpreter. He went into a panic and begged us not to publicize the fact.

It turns out we misunderstood the original intent of the request which was to simply just practice. The reason why they only wanted to practice is because they feared being blacklisted for taking jobs away from professional interpreters. I pointed out that they were students practicing on a student production at a college. Technically we are taking jobs away from professional actors but no one begrudges the students’ the opportunity to learn the craft.

The older interpreter having worked professionally (he was taking classes to improve his skill) in the community for sometime now was concerned that there would be trouble even if we billed the interpretation as a student effort. (Something I intended to do from the beginning under the assumption they might mess up now and again.)

My surprise at some of the stories he told me about problems people have faced in the past was somewhat mild since I have belonged to some small groups who have tended to be protective and insular. Not to make excuses for the extreme treatment to which people have been subject.

The situation did frustrate me to some degree though because we have tried to get signers before and were told they weren’t interested in traveling out to our location. Here were some guys who were willing to put the effort in and they were too intimidated to do it live.

I will say I have new respect for the process people go through to prepare to sign shows. I worked at a theatre that offered audio-described performances for the sight impaired. The preparation time the describers invested seems a lot shorter than what these guys tell me is involved with signing for a performance.

The cautionary lesson I referred to earlier is that offering services to people with disabilities is sometimes more involved than simply making plans and arrangements well in advance.

Of course, I also have a lot of respect for these two guys for coming out every night to rehearsal despite having no prospect of working before a live audience or given getting graded for the effort. I wish them luck. It seems like a tough career they are dedicating themselves to.

Tread the Boards Online

Have you ever visited a Renaissance Festival and wished you had the guts to dress up in those costumes and speaking in a faux cockney accent?

Well now can from the privacy of your own home! Sort of.

The MacArthur Foundation recently awarded a grant for the development of Arden: The World of Shakespeare. According to CNet “The idea behind the project is to produce a virtual world steeped in the rich lore and characters of the playwright’s work.”

The game will be a massively multiplayer online roleplaying game (MMORPG) like World of Warcraft. Different parts will be devoted to different plays. According to the article, they are going to start with Richard III.

The grant was awarded to Edward Castronova who has famously studied the economics of online games. Arden will continue some of his work in this area and provide an arena for sociologists, political scientists and economists to study human behavior under changing situations.

But to the player these motivations shouldn’t be discernable during game play. They will be there for the fun.

The game universe will be generally limited to what could be found in Shakespeare’s universe. Magic will be limited to what might be found in The Tempest or MacBeth as will technology, professions, etc. Though finding Shakespearean text will empower you.

Though the intent is mostly to benefit social sciences, I wonder if playing the game might not provide good research for actors. Find out how a peasant might have really felt after spending hours of drudgery online. Want to discover real motivation for delivering Henry V’s St. Crispen’s Day speech? Get ye to the Battle of Agincourt. (Of course, you might be felled by dysentery on the way if the game keeps things realistic.)

IRS Gonna Getcha

Apropos of my bonus ponder yesterday, I commented on Artful Manager that a flexible view of non-profit status might not be well received by the IRS.

Lo and behold, the Chronicle of Philanthrophy has an article about how the IRS is scrutinizing non-profits more closely these days. The unit handling non-profits is still fairly small, but it is getting more personnel. They are conducting more audits than before. They have started a new program of preliminary investigations and partial audits to help clarify matters. (Check out the charts at the bottom to see how these activities grown in recent years.)

To balance the scary spectre of an audit, they have also started offering training for charities as well to help them keep their books in good shape and their activities in compliance.

300 Million Reasons to Ponder

Just something quick to think about. The US population reaching 300 million has had a lot of press of late. I don’t know if you noticed though that the US fertility rate is only 2.1 children per woman and has been for awhile now. At that rate, the US population will hold static. We would have never reached 300 million from birth rate alone.

The population growth has been and will be, due to immigrants. So the question to ponder is, what is your organizations long range plan for serving your community in recognition of this fact?

If you have the brain power to ponder many things at once, try this for a bonus- Andrew Taylor links to an article suggesting a hybrid corporate status for non-profits. Or rather, hybrid status for corporations performing non-profit like activities.

On the whole, I think Andrew is right about needing a more flexible approaching with the tools we got. It is absolutely worth reading the long version of the article though if you feel the need for change.

There’s A Rat In The Audience (And It’s Not the Critic)

A recent article in the Chronicle of Higher Ed (subscription required) may have implications for arts organizations if some lawsuits and other efforts are successful.

Colleges across the country are being faced with students demanding that they be allowed to bring cats, dogs, snakes, rats, ferrets and tarantulas into dorm rooms and classrooms with the idea that they are service animals. Rather than claiming a physical disability, they are saying the animals provide “psychiatric service.” (I wonder though if claiming an animal that causes anxeity in everyone around you can be considered a comfort aide.)

A few students who have had their requests denied have filed suits under the Americans with Disabilities Act. The ADA “defines a service animal as ‘any guide dog, signal dog, or other animal individually trained to do work or perform tasks for an individual with a disability.'”

Some animals are trained to provide comfort and direction to people with agoraphobia and schizophrenia by their very nature and presence. As such, they serve a passive role so it can be argued that the ADA encompasses animals that don’t do specific tasks. Some groups are doing just that asking the Department of Justice to revise regulations to include such activities.

For the most part, courts have ruled with the idea that an animal must provide active service. There is at least one court that has ruled that a person could keep a comfort animal despite the no-pets clause in a rental lease.

The idea of needing animals to help one cope with all situations is spreading. Apparently people have tried to board airplanes claiming goldfish as service animals. (At least they didn’t want to bring snakes on a plane!)

The instances of people needing comfort animals is not isolated either. Rutgers University “received five requests to accommodate a psychiatric-service animal in a single year – three cats, one dog, and a snake.”

This is just something of which to be aware. People may start to appear at your box office wanting to attend a show with an animal that helps them cope with being out in public or even the subject matter of the performance. And it may not be accompanied by a dog in a service cape.

Themed Seasons

I was at a meeting a couple weeks ago to learn how the tourism authority was going to promote the arts over the next year. Someone suggested that the arts organization program along a unified theme and use that as something of a hook. The same thing had been suggested at the same meeting last year. Remembering some of the problems with that idea, I was going to speak up but someone effectively removed the idea from the table.

One of the travel writers in attendance told us that the publications that commissioned stories weren’t really interested in stories about themed seasons. She mentioned a number of other ways to pique interest, but said that wasn’t one of them.

If that is true for travel journals, I wonder if it is true for local publications as well. Early on in the planning of our current season, we noticed that a theme of revolving around storytelling ran through it. We started promoting the season with a “What’s Your Story” theme and invited people to submit anecdotes on the website. We got plenty of orders but nothing submitted. (Not terribly surprising or worrisome) But we also got no acknowledgment from any media.

Granted there isn’t a real big compelling hook in the theme. I was wondering if anyone had any recent success with getting recognition for themed seasons. I wouldn’t mind terribly if the media doesn’t care for them. It’s less effort and brainpower on my part if I don’t have to come up with a common thread to bind my season to get attention.

That said, about seven years ago when I was working in Orlando, FL, my theatre was part of a cooperative effort on the part of many arts organizations to present works based around Oscar Wilde. If you put any effort in to it, you can easily arrive at our slogan- Go Wilde! The local papers did cover the effort with a feature story and mentioned the theme whenever a show that was part of the theme was being performed.

I don’t know if it is a matter of different time, different place that is dictating the lack of interest in mentioning the theme. The papers in Orlando might not have been as interested in writing something up if it weren’t for the fact people could get a discount by grabbing a free punchcard and going around to visit the different events.

A theme is one thing, but a theme that motivates people to buy the paper to find out where and when the next discounted performance in the series might be provides a newspaper with a good reason to report on it.

Anyone else out there have any successes or failures at promoting a themed season or series of events in cooperation with others?
Email me or comment below..

That Old Green Eyed Monster

I thought I would bring up the topic of jealousy to no particular end other than the fact it exists but no one really talks about it. I am not sure I have any suggested solutions. I just wanted to throw it out there.

The jealousy I am talking about is the type felt by the staff and supporters of the lesser arts organizations toward the local or regional darling. Unless you have worked for the top dog all your life, you know what I am talking about.

Sometimes the envy is just over the choices audiences make-Why do people go to see that shallow tripe rather than attending our shows where we deal with real issues?

Other times it has to do with perception that funding is going to the wrong place–The community rallying around the financially mismanaged behemoth, securing emergency donations from the state, banks and individuals, eliminating the usual annual gifts to you.

The upshot is, you essentially develop an inferiority complex despite all your protestations about how much better your own performances are. It may keep you running lean and mean to stay competitive and thus avoids burdening the community with another mismanaged organization. On the other hand, by constantly defining yourself in relation to another organization, you can place yourself in a box of your own building and ignore opportunities for growth.

I have worked for both the top dog and the underdog. I have even worked for the mismanaged behemoth that was sucking the money out of the community. Even though I didn’t have anything to do with the mismanagement and was working 14-18 hours days to make up for the staff shortage, I felt guilty about the diversion of funding from other orgs.

It is great to be the organization with the most goodwill. It is easier to rebuild goodwill having lost it than it is to generate it from the start. Individuals may defect, but a community on the whole is fairly forgiving.

A lot of it has to do with the physical and social environment the organization is in. About a year ago I cited an Urban Institute study that said there were two factors that would immediately cause a person to decide not to return to your organization again- “not liking the venue and not having an enjoyable social occasion.”

A case in point- There is a newly renovated facility in town. It has new equipment, gold leaf, new marquee…the works. It is essentially a rental house and doesn’t program a balanced season like I do. Since people are pretty much making their entertainment choices at the last minute, the distinction isn’t apparent or important to them.

Everybody likes that place best even though there are a lot of one way streets to navigate and no free parking (and the garage next door fills up quick.) Once you get inside, the surrounding allow you to feel like you are attending an event of note. If you don’t, they have a liquor license so you at least numb yourself to the lack of that feeling.

It is hard not to feel a little jealous or inferior. We once had patrons go there for one of our shows despite the fact we had mailed them tickets two weeks before that clearly had our venue name on them. If the show is any good, it must be happening there is apparently the general feeling.

What really drove the popular sentiment about that theatre home to us was an article written a month ago about the world premiere show we did this past weekend. Two days in a row, in the Thursday newspaper and in the Friday Fall Arts Review, a columnist wrote that the show would premiere at my theatre in rough form and then a refined, more formal performance would be at this other theatre.

What lead him to write that? Well the company performing the show was thinking about renting this other theatre to do school outreach performances. They asked the facility to hold the date. The facility put it up on their website calendar, but because it was tentative, there was no time or prices listed and the description actually listed outreach activities. The company ultimately decided not to do the performance, canceled the date and the web listing came down 7-10 days after it went up.

The artistic director of the dance company theorized that people couldn’t imagine why anyone would want to premiere a show in my venue and rationalized the details from the scant evidence available.

In the end, since I sold out, the stories had no negative impact on me. There may be some who decided they would wait for the show to appear at the other theater who are going to be disappointed or confused when they show up since someone else has rented that date.

I really don’t think I am so much in competition with shows at the theatre as I am with the general perception and aura of prestige that surrounds it. Little by little I am trying to create an identity for us and carve out our little niche. While there are a lot of people who think the 8 mile drive to my place is WAAAAY out in the hinterlands, there are people who live even further out who think the 8 mile drive to my general neighborhood is civilization. There are fewer of them, but they deserve to be served too.

Mostly, I want to concentrate on keeping nimble and out of a box of my own construction. I don’t have a lot of advice about constructively dealing with envy to offer, but avoiding self-constraint seems like some small wisdom.

Little Horn Tooting

Okay, I am just going to toot my horn a little here, as under deserving as I might be. On the other hand, I would be a little hypocritical to talk about how theatres should blog about their activities and not mention some of my own.

This past weekend we held the world premiere of the contemporary opera I had mentioned earlier. I was pleased to have generated so much buzz about the show it was sold out before the time the entertainment section stories and public radio story came out on Friday. The woman doing the public radio story called me the day before it aired asking how I suggested she close the story given the fact we were already sold out.

Fortunately, the work is playing in two other cities in the state and plane tickets are super cheap due to a fare war because we were fielding a heck of a lot of calls on Friday and Saturday.

Now that my performance is over, I have no financial interest in the show or any interests at all other than the compulsory playbill listing of my facility as the development and world premiere location.

Out of pride though, I do want to promote it a little bit more to the world in general. The company is looking for a US tour and a Japan tour. Japan is wild to consume Hawaiian culture and I am noticing more and more Hawaiian cultural performances showing up in season brochures.

I would also like to promote the show for the simple reason that it will help a local artist remain a viable employer of local performers. As I noted months ago, the state essentially exports its artistic talent for lack of opportunities.

So, if you are looking for an interesting contemporary cultural piece and would like to learn more about Naupaka: A Hawaiian Love Story, here are a few links to the stories-

Honolulu Star Bulletin, Honolulu Advertiser (has video footage from rehearsal), Hawaii Public Radio broadcast.

And you can always contact me as well. After the stories get put into the archives, I imagine I will be one of the only sources of additional information along with Tau Dance Theater.

Dancing History Professor

From the Chronicle of Higher Education, Professor Kerry Sopher at Brigham Young University comes clean about his love for ballet and how he employs it in his lectures. This self-taught dancer uses ballet moves to illustrate diplomatic relations throughout history.

“…the glaring flaws of Roosevelt’s New Deal policies dissected with the help of a series of deftly executed entrechats…a re-creation of the tension surrounding the Bay of Pigs crisis by remaining en pointe for as long as possible (20 seconds on a good day!)… To the strains of Stravinsky’s joyfully martial Rite of Spring, I performed an athletic, 15-minute-long, tightly choreographed celebration of the war on terrorism…I found this performance to be so emotionally and physically exhausting that I was forced to end the class 30 minutes early, right there on that high note.”

It is an interesting story in its own right and an a fairly novel approach to integrating the arts into other subjects. I have never been a real big fan of interpretive dance, but I have to admit that the moves he applies to the various historical occurrences seem appropriate. (Especially his pas de deux with a nervous student to illustrate Anwar el-Sadat’s suspicions of Menachem Begin.)

I also have to empathize with him over his mortification at being snickered at the first time he used dance to illustrate his point in class. To have had the guts to do it in the first place, much less to screw his courage to continue after the laughter from the back of the room is commendable.

I actually went to Ratemyprofessor.com to check him out and see if any students had any comments about the dancing. From the ratings you can’t tell he is anything but a real good teacher. That is probably as it should be. His use of dance is as a illustrative tool to help students learn and not some out of context indulgence or eccentricity.

Those Musical Sixties

A little bit of incredulous griping today.

With all the discussions and advice we get about keeping our organizations relevant in our communities, refining our marketing approaches to be more efficient and using technology to meet the expectations of our customers, I often wonder if Tams Witmark Music Library either doesn’t get it or is just complacent from their success.

The company administers the rights to some of the biggest classics in musical theatre. They send out a catalog every year and I am amazed at how unappealing it makes their shows look. Most of the photos are from the original Broadway productions back in the 1960s and 70s.

Yes, it is nice to see what Julie Andrews looked like in her late 20s when she was in Camelot. But the dated costumes and hairstyles just scream “this is staid show with nothing to offer your audiences in 2006” every time I get the catalogue in the mail. I have seen and been a part of these shows and it makes me cringe when I think that people will be turned off from producing them because of these godawful pictures.

The only saving grace I see is that they don’t have these awful pictures on the website. (There are almost no pictures at all.) So between Broadway revivals and seeing/participating in productions, people will have a positive enough impression of the shows that they don’t need images to help them make a choice when they visit the website.

I am sure the catalog works for the company just fine but I wonder if business might increase if they solicited images from even good amateur productions with which to update their catalog.

One thing that is depressing is that the catalog is that by putting in pictures of the original casts, the publication bears witness to the fact that there have been so few great original musicals produced in the last few decades.

Too Lazy To Make The Trip To Threaten You

Berlin’s Deutsche Oper decision to cancel Mozart’s opera Idomeneo because it may enrage Muslims has gotten me to thinking about the implications.

Artists have often skirted controversy and many venues have cancelled performance under public pressure. These things are not new. Likewise, artists have frequently come under death threats as have the audiences who attend the works. Back in the late 80s/early 90s I had to go through a metal detector and a pat down because a production featuring Vanessa Redgrave had received bomb threats in response to her views on Palestine.

While you should never be in danger of being slain by someone at anytime in your life, as an artist or attendee, you recognized the threat to yourself by others by advancing ideas or choosing to be present at a performance. Just as your car should never be subject to damage, you recognize by driving during rush hour someone may hit you intentionally out of road rage.

What concerns me is that people will harm oblivious, uninvolved individuals within 10 miles of them for something occuring 3000 miles away. The opera is, of course, worried about problems locally because Germany has many guest workers from Islamic countries. Their decision is being made in the context of the violence and slaying for from Rome in response to the pope’s recent comments about Islam. I am afraid people will see the effectiveness of the ploy in cowing people and use the threat as a means of shutting down something they have never seen but have heard enough about to get whipped into a frenzy over.

For example someone in California upon hearing that the Vagina Monologues promote a lesbian lifestyle and is the primary instrument by which young girls are brainwashed into a homosexual relationship may decide to blow up a bookstore in a California town selling the script when Oprah announces on her show that she is sponoring a huge production in Chicago.

The fact that people thousands of miles away who probably have no knowledge of or opinion on a show could be endangered is frightening. The idea that artistic choices one makes might need to be altered out of concern for people half the world away from a production gives one a lot of pause.

The questions and decisions may start out attached to religious beliefs but there is nothing to stop people from employing the tactic with economic and ecologic ones. If you don’t back down to pressure now, you may rob the tactic as a viable tool for the future but end up shouldering the blame for injury and death for people today.

The argument that if we can put a man on the moon why can’t we X is a logical disconnect because all that proves is that a different group of people possessing different skillsets were able to solve a different problem.

So too will people probably discover that what worked to influence decisions globally for a different group for a short time (because I think people will eventually become inured to the threats) won’t be effective for them in another arena.

But it won’t stop them from trying and people most likely will be hurt in the process of discovering how ineffective the tactic might be.

All The Ways To Be Underserved

I have to attend one of the final rehearsals for a show going up this weekend, but I wanted to do a quick entry on something I learned today.

Shannon Daut, Director of Programs for WESTAF (Western Arts Federation) spoke to my booking consortium today about various benefits we will accrue by our state rejoining WESTAF. Our consortium was already receiving some financial support under a couple of their programs that didn’t require the state to be a member so we were familiar with a lot of what she said.

One of the things she did tell me that came as a sort of surprise was that for granting purposes an underserved community could be one that wasn’t served by the arts well at all as well as one that was underserved by a particular discipline. As an example of the latter, she mentioned that Denver where WESTAF is headquartered was underserved by dance.

What is necessary for the granting process is to make the case for why a community is underserved citing data be it historical trends or census data. One of the other criteria for the grants is that the arts organization be engaged with what the community wants. You can’t just seek financial support to bring Jethro Tull in because they never tour your part of the country unless there are a lot of people who want to see the band.

According to Shannon, if you have plans to present an group of an underserved discipline in proper proportion to the demand of your community, you have a fair chance of receiving support even if your community is renowned as a hot bed for other disciplines.

Connections and Transfers

Potentially coming to a municipality near you is another effort by Google to help you get where you are goin’. Currently Beta testing in select cities is Google Transit.

Punch in where are, where you are going, what time you want to leave or arrive by and Google Transit will tell you the next 4 times buses pass by your start address, how long the transit will be with transfers (if any) and how much money you are saving vs. driving.

There are a few bugs to work out. For example it told me to get off the bus at a stop 3/4 mile farther away from work than I needed to and really underestimated the walk to work. I chalk it up to the data Google was provided by the transit company since the more distant stop is listed on the schedule and the closer, heavily used location is not.

The benefit for arts organizations, once the service is more refined and wide spread, is that it will help remove a barrier to attendance. You can encourage people to take the Rte. 42 bus, but if they are uncertain if the line near their house intersects conveniently with 42 they really need to be motivated to attend. This is especially true for weekends and nights when buses run less frequently.

For now, tuck it away and keep it in mind as a future resource you can direct patrons to so they can get to you.

May I Touch You?

Via Arts and Letters Daily is this article about how political correctness is undermining the quality of ballet in Britian. (As an interesting sidenote, the article is the result of an interview with a gentleman participating in a roundtable for Battle of Ideas at the end of October.)

Dance instructor turned critic Jeffrey Taylor attributes the decline to taboos about touching dance students and subjecting them to rigorous training regimines the teachers themselves experienced.

“Taylor is horrified. ‘Touching is essential! The classical ballet technique is one of the most unnatural physical regimes ever invented by man…Children cannot be coaxed into these positions by words alone: they have to be shown. There is no way a child can understand how you straighten out your lumbar region, how you tuck your hips underneath you.�”

“Another of Taylor’s laments is the non-judgemental current creeping into ballet. Just as touching is now banned, so too are the physically punishing regimes that were once the mainstay of ballet training. ‘Today it’s almost official: you never tell a child what to do unless they are willing to do it.’ This just doesn’t work. There comes a point [in ballet] when you have got to do as you are told, whether you understand or approve.”

I haven’t heard of too many similar cases in the US, but then I am not in the dance world. One thing I do know is that the concerns about inappropriate touching, while protecting the teacher, can tend to confuse the students.

One of the dance teachers on campus is careful to ask if she can touch a student before making contact to correct a posture. It turns out that some of the students find this creepy. A rank your professor website had a few comments about the professor’s sexual hang-ups based specifically on the fact she poses the question.

I am interested to find out how prevalent this is in the US. I think I will drop a note to Doug Fox over at Great Dance and see if he would be willing to address this either in a response or on his blog.

I am also going to ask some acting teachers I know if this sort of thing has become a bigger concern of late. There isn’t as much touching necessary when teaching acting as with dance. I wonder though if David Mamet’s works are banned from the scene list for fear of offending other students.

Wherein I Ramble About Faith or Lack Thereof

I was talking to a friend yesterday and he happened to mention how great a mutual acquaintance in the arts was at her job. It just so happened that I had been talking to her earlier that day and she had mentioned that her parents didn’t think her profession was suitable for a proper woman and that she should come home and get serious about her life.

This is a woman in arts administration whose steady paycheck is accompanied by pretty good medical, dental and vision. She doesn’t get paid much, but she manages to sock some away. Much to my envy, she easily impresses people with her personality and professional skills within 5 minutes of meeting them.

I could understand from previous conversations why her parents might think acting was improper for a woman. The computer and business skills she has developed would be respected in most industries so I can only think that they don’t quite understand what she does.

The threshold for my male friend’s parents was a little lower. They grudgingly stopped nagging him when he started getting a steady salary and health insurance.

I had a friend in grad school from Canada who characterized the prevailing attitude in her country (or at least British Columbia) as theatre was fine for other people’s kids, but not your own. People who would think nothing of driving three hours one way, she said, would give her father a pitying look when they learned she was studying theatre.

It is easy to claim that the lack of arts education in schools is creating generations who don’t have any appreciation for the craft. While this may be true, I have seen and spoken to people whose parents spent hundreds of dollars each year to send their kids to acting and dance classes and then rounded up family and friends at $15-$20 each to watch them perform.

Heck, some of best rentals come from these schools. Most renters come in for a day or two, these guys rent for an entire week to allow for construction and rehearsal time.

Then I have seen these kids enter college and tell me their parents want them to quit their major or stop hanging out with the drama kids. I wonder at the dichotomy. Undoubtably in some cases it is due to the child leaving the discipline of home and having their grades crash. In many cases it appears to be a situation of “When I became a man I put childish things behind me.” What was fine to support for years suddenly becomes frivolous.

Now I will be the first to admit that it is a damn tough path in life to follow. Heck, I have tried to dim the stars in the eyes of some in the hope of allowing them to see the rough road before them a little more clearly.

Just like teaching, it is a life of low pay, long hours and respect in low proportion to expectations and effort expended. People often try to dissuade friends and family from becoming teachers for this reason.

But they never say teaching isn’t proper. Teachers are useful, after all.

We have all had that conversation. An internal dialogue at the very least. What are we really contributing to the world? When it all hits the fan, will my words/movement/painting help restore and set things aright? Personally, I take consolation in the fact I can pickle, can, bake bread from scratch, make candles and spin flax into thread. And I am not something totally useless like a lawyer.

I have no easy insight for solutions to offer here. I just wanted to introduce the topic in the hopes of spurring a conversation. Quite a few of my posts and news stories you read deal with arts funding being cut for organizations and schools. We talk about getting funding restored, attracting grants and audiences and doing a better job for less.

We often don’t talk about, at least that I have seen, is dealing with the self-doubt we experience or the subtle/overt messages we get from family and friends about our choices. It is one thing to watch a sitcom with the periennially out of work actor who moves from sleeping on each of his friends’ couches in turn and another to be living it.

Starving artists can’t afford career counseling from anyone who doesn’t think they are a bum or isn’t starving themselves. They either get told to find a new line of work and start paying rent or to hang in there, they will make it one day because their fellow starving artist wants that hope for themselves.

I have never heard of the service being offered, but have any artists who have done well for themselves (besides college professors) turned around and given career advice to the starving ones? If they have or ever do, did anyone listen to the advice? We have all heard the story of the one person who was rejected by 99 arbiters of taste only to earn the belief of the 100th and become fabulously rich. Nevermind this was the 1 case in 100,000 and the 99 arbiters were wise to reject the other 99,999. Slim hope tells us we are the 100,000th case.

In any case. Thoughts? Ideas? Addresses of starving artist support groups? This is the place to express your mind.

He Is Only A Bird In A Gilded Cage

You occasionally will read a story about organizations going through Founder’s Syndrome where the continued involvement of an original founder or group of founders of an organization are inhibiting growth and evolution.

What I had never heard about, until fairly recently, was a case* where the decision to form a non-profit corporation resulted in the formation of a board that acted the shrink the organization rather than work to expand it. I was wondering if anyone has come across similar instances.

What I chalk it up to is poor board recruitment. Even though the board is apparently comprised of many successful business people with excellent social connections, I have wondered if they weren’t properly briefed as to their role as board members.

The back story is this. A guy I have been acquainted with for a number of years had a little performance troupe that was modestly successful with the infusion of a lot of love and energy and money, but he wasn’t reaping what he sowed. When last I saw him, things were growing to a point where he needed more help and funding to continue and he eventually made the decision to incorporate as a not-for profit.

To some extent, his decision was a good one. He had no desire to micromanage and turned over many responsibilities to his board. The board’s connections brought greater recognition and funding to the organization. He is still working his butt off, but at least the burden he bears is somewhat less.

What is rather perplexing though is that the board is urging him to roll back his activities to approximately the place it was before they were recruited. My friend seems pretty much resigned to the fact that it was his decision to subsume his will to that of the board. Indeed, it seems the board is of the same general mind and there is little chance an opposing faction sharing his sentiments will emerge. The good news, I suppose, is that there is great stability and little rancor.

What also seems strange is that the board seems to be acting unusually conservative so early in its organizational life cycle.

I almost wonder if the board members fully comprehend the whole funding concept for non-profits. From what I can tell, they seem rather risk averse to the necessity of looking to unpredictable sources like grants and donations to make up for earned income shortfalls. I think they may proprose limiting activities as a way of limiting deficits.

My friend talks about how young and energetic the group is in administrative, advocacy and event planning roles. I wonder if the group suffers from not having older heads who have experienced fiscially tight times on non-profit boards. From what I can tell, the organization hasn’t experienced any significant losses at the end of their fiscial years.

I think my friend is caught in a bit of a quandry. He has essentially given up control of a brand he established to other people who had no hand in creating it. He is frustrated that the organization hasn’t grown to reach as many people as much as he dreamt it would when he decided to incorporate. However, I think he finding it easier sleeping at night now that someone else is worrying about finances and his own savings are no longer vulnerable.

I was curious to know if anyone had come across a similar situation or had some advice on how to productively effect change. Patience may see the board grow more comfortable or transition favorably as terms expire but there is no guarantee a passive approach will be successful.

*Some non-critical details have been changed to obscure identities.

Effective Advertising

From Slate today is a review of a book about how to advertise effectively. Now there seem to be scads of books about advertising out there already, so what makes this one particularly effective you ask?

For starters, the authors, Rex Briggs and Greg Stuart, who have written What Sticks promise logical analysis rather than relying on “illogical” and “faith-based” approaches. Indeed, they criticize author Seth Godin’s wildly popular anecdote filled Big Moo as smoke and mirrors, convincing you that you can be successful by reading about other people’s successes.

In contrast, What Sticks’ authors “examined the marketing techniques of 30 major corporations, analyzed more than $1 billion in ad spending, and studied the effect of those ads on more than 1 million consumers…the book strives to find those parts of marketing that can be measured, and then to measure them.”

I haven’t read the book but it does seem worth a peek or two. One of the interesting things the review reveal is an analysis of the “three times” rule. Apparently, seeing the same message three times in the same medium is less effective than getting the message once from three different media.

Now the authors studied major corporations with millions to spend. One wonders if the results between the two approaches will be statistically insignificant when campaigns supported by a few thousand dollars are studied. If there is any validity to the observations on smaller scales, a good database would seem to be in order so that you can identify and track the newspapers, radio, television stations and web presences tgat will be most effective to reach your target audience rather than just relying on the weekend entertainment section of the Friday paper. (Though I assume by now people have recognized the diminishing influence of newspapers in people’s lives and started exploring other avenues.)

What the reviewer, Seth Stevenson, says the book can’t do is tell you how to make your ads good. Judging from the shotgun approach GEICO is taking these days trying to appeal to everyone with some angle at some point, it doesn’t seem easy. (Though granted, their target market is larger than arts organizations’–everyone who drives.)

Scrutinize statistics and listen to anecdotes all you want, talent and ability will tell.

Copyright and Theatre

In response to a postscript I made yesterday on the entry from the day before, Michael Clark asks:

Copyrights are such an “interesting” problem. For community theatre, would still photos of the final set and performers be subject to the whims of the copyright holder of the playwright? Or of the designers for that show? Do you know of a good (or bad) web site that details some of the copyright issues for live theatre?

It is a good set of questions. While I did work for a play publisher and filled out tons of copyright forms, I don’t know of any website that specifically deals with the copyright issues of live theatre. There are a few good ones that deal with copyright in general. The one here deals with visual, audio and digital topics in an easy to understand manner.

In answer to Michael’s specific questions: The playwright really doesn’t have a lot of interests vested in the use of still photos provided you have paid for the performance rights. It might actually be more accurate to say while there are some instances a playwright might have cause for complaint, you are more than likely going to come up against costume and set design issues first. Audio and visual recordings on the other hand, because the action is driven by the playwright’s work will usually require additional permission from the playwright or agent.

In the example Michael gave, the set design is protected by copyright. Costume design is a little tougher according to the United Scenic Artist’s website on copyright. (The link talks about the famous case that established that set design is copyrightable, along with some other design related cases, if you are interested.)

In the case of a photograph, you may need permission of all the people in it to use the photo. Actors’ Equity has guidelines about the use of their member’s images for publicity and at what point additional permission (and payment) needs to be sought. With the advent of viral video like YouTube as a common way to promote shows, I have no idea if the restrictions have or will become looser or stricter. Don’t make the mistake of thinking just because people aren’t members of a union they don’t enjoy protections.

Be aware that with a photo, you need the permission of the photographer to reproduce it. Many photo labs including your local Walmart and Costco will often ask for a signed form if photos look like they are professionally done or if the group in the picture appears to be professionals.

The same is true with video recordings. You not only need clearance from the performers, the designers, the show director and whomever wrote the material being performed, you also need permission from whomever filmed it in order to have it broadcast and reproduced. This is less a factor if you are filming with the intent of broadcasting and everyone involved knows and has signed off on it. But if you decide you want to do something with the footage shot by the kid who has been fooling around with his video camera for the last week, you’re going to need his permission.

With photos and video the choices for lighting, composition, angles, etc all contitute unique artistic decisions which are copyrightable. And every work, once completed is considered copyrighted even if one hasn’t formally filed for it. However, it is easier to defend your copyright if you have filed and created a notice.

Now if you decide to edit raw footage into a commercial, you need the editor’s permission too, because his/her decisions about cuts, transitions, ordering, etc all belong to him/her. You go to have your tape transferred to a format your local television station can use and the lab will definitely ask for clearance forms.

Now if you are organized, you will have let your actors and designers know that at some point during the rehearsal and performance process their work will be used in X formats to promote the show through Y channels and get their permission to do so. You will also get agreements with the folks who are recording, filming and editing that makes it clear what they produce is going to be transmitted by Y channels as well.

You should note, though, that unless the person is an employee of your company, you must have a contract with the creator of a work that specifically says it is a work for hire, else you do not have copyright on the material.

So if you hired someone to shoot footage for a commerical and then later decided to make a retrospective video with snippets from shows over the last 25 years, the person who shot the footage could deny you permission to use it even though you paid him to do the job.

If it is starting to seem like it is not worth trying to promote a show with any work you don’t produce yourself, you begin to see why lawyers get paid a lot to navigate these topics and sue you if you run afoul them. This is EXTREMELY general and not meant to spare the cost of hiring a lawyer. There are a lot of exceptions and nuances. I have seen visual artists specify how their works will be displayed and cared for in a work for hire contract. Such contracts shouldn’t be seen as a way to secure carte blanche to do was you wish with someone’s work.

That said, what really allows the world to keep turning freely is that despite the high profile cases about copyright and intellectual property offenses, most people readily give tacit permission for reasonable use of their image and performance. Of course, this is more true in community theaters where a person’s image, performance or designs aren’t necessarily their livelihood.

Cultivating A New Show

I have been rather busy lately and I fear the quality of my blog entries has been suffering. I am helping to produce a world premiere piece that will debut in 3 weeks so right now I am embroiled in program book layouts, marketing and donor reception planning. Since I won’t make a cent from any subsequent touring it might do, I don’t feel any conflict promoting it a bit here.

I do feel a little conflicted though about the fact the show is based on a Hawaiian legend after I have bemoaned the lack of originality in new shows these days. On the other hand, there aren’t any major works outside of Children’s Theater shows based on Hawaiian myths so the stories are due a little recognition. Second, the style of the performance pretty much requires it be a traditional story.

Also I am damned proud to be associated with it. We filmed a commercial two weeks ago and I was astounded at how far along the show was at 5 weeks out.

The story itself is pretty recognizable. Two lovers of different classes are transformed into flowers for engaging in a forbidden relationship. These particular plants, the Naupaka, only bloom in semi-circle flowers so the tradition is to get a flower from the mountains and a flower from the seaside and bring them together to form a full bloom.

The execution of the show is the interesting part. We are billing it as a contemporary Hawaiian opera because it has that feel and scope and will be rendered entirely in Hawaiian with English supertitles. There is a lot more dance and movement than you will find in opera. The dance encompasses modern, ballet and pōhuli.

Pōhuli refers to hula inspired dance. Because of the great respect the company has for the traditional Hawaiian dance form, they are very clear about the fact that they do not do hula. An eminent Hawaiian scholar chose the word pōhuli, which actually refers to a new shoot on a banana plant, as the term to use for hula inspired off shoots.

The musical elements are a mix of traditional and contemporary as well and includes Hawaiian slack key guitar, flamenco guitar, violins, bass alongside the traditional ‘ipu heke and chanters.

I will tell you right now. Hawaiian chant will give any other language a run for its money in opera when it comes to creating a powerful mood or atmosphere. The hair on your arms will stand up when some of the adepts perform. If anyone was at Wolf Trap this past weekend to see Halau o Kekuhi, you can probably attest to this fact.

The set will be very contemporary with flowing fabrics and projected images creating time and place to make the set easily tourable.

If you are interested in learning more you can check out our website which includes set sketches. Wait about a day and we will have an informational guide available for download about the Hawaiian cultural elements present in the show.

VA Stage Has Presence

I received an email over Labor Day Weekend from Chad Bauman, Marketing Director for Virgina Stage Company asking me if I would add his Arts Marketing Blog to my blog. At the time there weren’t too many entries and I wasn’t about to link to a site that only had two entries. After a week I visited again and saw it was coming along so I added it to my list of links on the right.

As I delved further, I discovered that not only does the theatre have their regular website and Chad’s blog (though his is general topics as well as about VA Stage), but they also have a MySpace site. (VA Stage is apparently a Capricorn) According to Chad, MySpace drives twice as much traffic to the organization website as Google does. I have actually had people suggest we advertise on MySpace and am now really beging to ponder it.

Even more compelling is an article on the Chronicle of Higher Education website today detailing why Allegheny College went to a lot of trouble to create a rather detailed page on MySpace.

The site has become an integral part of Allegheny

Trends in Arts Spending

Just some FYI materials to provide a little guidance to those who are looking for ways to position their events.

The NEA just came out with a report on consumer spending on the arts in 2005. It seems when adjusted for inflation, spending on performing arts events was flat with 2004 spending. 2004 only saw 0.9% growth so it isn’t terribly surprising that it is flat. What is sort of depressing is that the economy grew in both 2004 and 2005 but arts spending didn’t. By 3.9% and 3.2%, respectively, according to the report.

As bad as that may seem, adjusted spending attending movies and sports events both dropped. Movies dropped for a third year by 4.7% and spectator sporting events by 1.6%, down from 1.6% growth in 2004.

So where is all the money going? As you might imagine, to at home entertainment equipment which saw 12.7% growth. But there was also comparable growth (11.7%) in non-durable toys and sports supplies.

It seems the biggest growth moves in different directions. People are staying at home and enjoying audio and video equipment and/or getting out and getting active. (Or at least they are buying a lot of expensive equipment with that intent before being seduced by their home entertainment centers!)

This makes it a little tough to decide how to position events. It is fairly easy to portray watching television at home as passive and inactive and show attendance at a show or gallery as exciting and engaging (if your current patrons find it so). The problem is, sports and outdoor activities are even more active than event attendance.

Perhaps portraying arts attendance as a continuation of an active lifestyle? Coming home from running/biking/climbing, etc., you are too amped up to sit passively watching two dimensional images. Only the passion exuding from live performers makes your nerve endings tingle and makes you feel alive!

Employee Training Can Be Fun

I recently came across this example of an employee training manual on Inc.com. The article is a few years old, but the manual excerpts that you can download immediately show that the company (Zingerman’s Deli) is interested in making the training process fun and empowering employees to contribute to the success of the company.

It isn’t tough to see how emulating Zingerman’s general approach for employees and volunteers can contribute to strengthening a relationship with and between them.

Listen Early, Listen Often

Via Salon today is a review of a book by Daniel Levitin, This is Your Brain on Music. It is an interesting sounding book about how music is essentially hard wired into humans.

Among the interesting observations Levitin makes is that:

“When a song begins, Levitin says, the cerebellum, which keeps time in the brain, “synchronizes” itself to the beat. Part of the pleasure we find in music is the result of something like a guessing game that the brain then plays with itself as the beat continues. The cerebellum attempts to predict where beats will occur. Music sounds exciting when our brains guess the right beat, but a song becomes really interesting when it violates the expectation in some surprising way.”

But the part that may be most interesting to arts folks in the music field deals with the vogue trend of getting kids to listen to Mozart in the womb. The music is actually recognized, though it doesn’t make the child smarter. The impulse to have kids listen to music if you want to imprint an appreciation for a certain type throughout their lives isn’t far off the mark.

“Studies suggest that we start listening to and remembering music in the womb…Humans prefer music of their own culture when they’re toddlers, but it’s in our teens that we choose the specific sort of music that we’ll love forever. These years, Levitin explains, are emotional times, “and we tend to remember things that have an emotional component because our amygdala and neurotransmitters act in concert to ‘tag’ the memories as something important.”… Consequently it’s in our teens that we’re most receptive to new kinds of music (in much the same way it’s easier to learn a new language when you’re young than when you’re old).”

So there you have it. Symphony outreach programs should be structured to allow teenagers to make out to classical music or engage in some other activity rife with emotional opportunities and they will be well disposed toward the music for life. Though if we have learned anything from A Clockwork Orange, it is that a teen’s love of classical music doesn’t guarantee a well-adjusted member of society.

While I don’t expect symphonies would ever sanction “Make Out to Mahler” sessions, having outreaches in a comfortable environment might go some distance toward engendering positive feelings for classical music. Unfortunately, this probably rules out school auditoria and intimidating symphony halls. The concert hall lobby next to the coffee bar might be nice though.

ArtStar

I vaguely remember hearing about this program some time ago, but thanks to NYFA’s Current news letter, I have been reminded about the artist reality show, ArtStar. NYFA features an article by one of the contestants of the show which never got picked up by any network. So unless you had the Voom satellite service, you probably never saw it.

The article implies the episodes might be web and podcast so I figured I would promote it a little in the hopes of generating some inertia in that direction. From what I have read, there have been a number of blogs who have covered the show. But if you are like me, you haven’t read those blogs so I figure I am helping reach a larger audience. Despite some criticism about the show, I would imagine it would still be interesting to watch and perhaps use as inspiration for bigger and better programs in the some vein.

What makes the show worthy of being view rather than the multitude of other reality shows out there? Well for one thing, the show apparently takes the novel approach of not generating conflict and tossing people off each week. Although the original intent was apparently to identify a single artist who would have a solo show, Zachary Drucker writes in the Current article that the entire group was granted a show.

A review of the show I found on Slate felt that the lack of competition and in many instances, lack of clear goals for each task, tended to make the show muddled and a little boring. A Wikipedia entry on the show mentions that some feel the show “should have been billed instead (and produced) as an art documentary.”

I guess the show doesn’t exactly qualify as a reality show anyway since the artists don’t have to compete tooth and nail with each other as they do in real life. But to my mind, the whole project is a worthy one, whether it was ever filmed or not, because it provided artists with an opportunity to work collaboratively and receive critiques from established artists without the anxieties the real world entails.

Volunteering Up, Donations Spread Around

Been busy, busy, busy these last couple weeks but I wanted to do a quick entry on something I came across in the Chronicle of Philanthropy.

According to a recent study by the federal agency, Corporation for National and Community Service, the post 9/11 world has seen an increase in volunteerism. If your organization needs volunteers and hasn’t made a wide appeal lately, it might be a good environment in which to do so.

The bad news in the study is that people are less trusting of donation appeals than they were before September 2001. It’s not clear from the story if this perception colors how people see arts organizations. Since the article specifically mentions a Red Cross scandal and points to friction of the use of money for human service causes, the negative view may fall predominantly upon that sector.

The situation that can be more clearly identified as a problem for arts fundraising is that so many more chartiable causes exist now than did before. Not only are there now appeals for the families of people killed on 9/11, but also for those dispossessed by Hurricanes Rita and Katrina and the Southeast Asian tsunamis. Charities are trying to do much more to help specific groups these days and are even trying to start programs to proactively prevent disasters and attacks from occuring again.

As I have mentioned in other entries, it is always a little difficult for arts organizations to make a case for funding when the choice is between them and succour for the suffering. Cathartic experiences have been a cornerstone of the arts since the Greeks so should be funded alongside the aid and relief programs.

I had a woman come take a tour of our backstage in the last month or so who runs a theatre in the New Orleans area. She has taken a big hit funding wise but is running her season as best she can because people keep calling and saying they don’t care what the show is about as long as it is funny. Her place is just as important to the rebuilding of people’s spirits as any other funded restoration that is occuring in her region.

Freedom In Central Park Revisited

Two years ago I did an entry on the fact not all tickets at the Delacorte Theatre in Central Park where the Public Theatre/New York Shakespeare Festival are free as was widely believed. There had always been preferential seating available for some amount, but the article I cited in that entry mentioned that the Public was going to more widely publicize the pay program in an effort to balance the books.

My initial assumption was that this would bump the first patron who wasn’t paying back quite a few rows. Last week Robert Morse made a comment on that entry (scroll to the bottom) correcting my assumption. It turns out that the theatre has their crowd control pretty well organized and alternate paid and unpaid patrons in the even and odd rows.

The biggest benefit for paying for your tickets is that you don’t have to wait in line. This can be quite a boon since according to the Public Theater’s website, people apparently get online at 10 am to pick up tickets starting at 1 pm for an 8 pm show. They have line monitors present who enforce the no cutting, no holding spaces, no scalping rules and generally keep things organized. Recognizing an opportunity, apparently there are some local restaurants that will deliver to the line since the theater staff will provide you with that information.

My thanks to Robert Morse for correcting the information I originally had. Upon revisiting my original search, I found clarifying information that hadn’t been available before.

Getting It Goes A Long Way

Last week Andrew Taylor put out a call for a part-time administrator for the Association of Arts Administration Educators. The comments which followed the entry debated if it were better to require someone to have significant experience in the arts or to hire a skilled administrator from another discipline with a more passing familiarity with arts administration.

The arguments on both sides being compelling, I can’t really decide on a general rule of thumb about whose resumes should be ranked more favorably by a search committee. I am, however, more and more convinced that having a clear sense of what will be constructive in advancing the organizational interests.

A month or so back I mentioned that the Honolulu Symphony got a new board chair, Curtis Lee. When I was listening to an interview with Mr. Lee, he mentioned how in his business customer service was the most important element. Since up until a week or so before taking the board chair post Mr. Lee headed a company owning the most car dealerships in the state, I cynically thought that this sentiment probably only applied up until they sold the car. For some brands, they have the monopoly and the next nearest dealer is 2,500 miles away.

Last night I had the misfortune of parking my car in the path of a man who is apparently offended by drive side view mirrors because he walked along smashing them. (My friends and I were lucky. There is another guy out there with homocidal thoughts toward tires and has been walking along the street slashing them.)

So this morning I drove down to the dealership to see if I could get my mirror replaced. I have to say I was a little shocked by the level of service. There was a man out in the driveway 20 minutes before the repair shop opened processing arrivals and directing them to open lanes. In the lanes I was greeted by another person who further processed and advised me about my repair very quickly. I got out of my car and someone moved it to another queue as I entered the lounge.

The lounge was HUGE. Coffee, danish and copies of the newspaper were situated at three locations. Comfortable seats were set in front of a flat screen television. There were also 6-8 cubicles with phones at which a person could work on a laptop computer and free WiFi service.

Two gentlemen entered the room and announced that one courtesy shuttle was heading west and the other east and began taking destinations and phone information for pick ups in the afternoon. It turned out there were more people needing rides than the shuttles would fit so they grabbed additional people from the office and keys to other vans. Destination was about 1/4 past their service area but they drove me anyway. (It was interesting that they chose Sam’s Club rather than the college I work at as the furtherest point.)

Unfortunately, the part needed for my car was nowhere to be found. Fortunately, the part actually needed is about $300 cheaper than anticipated. When I disembarked from the return shuttle I was handed a form with an appointment for repair already arranged and my poor car and I were off.

Now granted, one of people in the shuttle followed a remark about how wonderful the whole experience had been with the observation that our bills would let us know just how grateful we had been for the good treatment. The implication of his tone was that the extra $50 would be more palatable having received efficient and attentive service.

Mr. Lee may not know too much about symphonies. Dealer cash back incentive programs aren’t viable for classical music.(Unless Toyota is going to pay people to attend concerts.) But it will bode well for the Honolulu Symphony if he brings lessons learned in the car business to their organization. (And, of course, if the symphony takes them to heart.) A good experience can make the $60 paid for seats more palatable.

I have already started to formulate plans for small steps we can take to make our events more welcoming based on the experience I had today. Good lessons are where you find them.

Acting, No Brains Needed

Recently I have come across a situation which really underscores why it is so important to be sensitive about how the way you talk about your art is perceived by people who are not familiar with it.

For the first time in a long time, a couple sections of the Acting I courses are really under enrolled. One theory attributes it to the extremely low unemployment in the state. In an attempt to attract more students to the classes, the drama department put signs up all over the campus, some of them saying “Give Your Brain a Break, Take Acting.”

Now I understand the point of the posters. The class has you getting up and moving around. One of the key steps to acting well is not to over analyze or allow your ego to edit what you do. On the other hand, preparation involves a lot of hard work. There are so many intangibles involved, studying harder doesn’t necessarily improve you.

What the students see on the poster is–easy class. I know this is already the case thanks to an online professor rating site which had comments about the course being too hard for fine arts elective.

I am glad that the course does have rigor. I have stated my concern though that while the students who do enroll will be disabused of the notion that the class is easy, the students who don’t enroll but see the flyers will have a false impression about acting.

Of course, a lot of people have an incomplete idea about the arts anyway. Acting, you just get up and pretend something, right? Yell when you are saying something important. Dance you just do like you see on MTV, right? Doing old style painting is tough. Can’t do a Michaelangelo. Jackson Pollack’s style is simple though!

Part of the problem is, if you are good at your art, you make it look effortless. Other part of the problem is that familiarity breeds contempt, as it were. Used to be circuses could sell themselves on the thrill of high wire and trapeze acts alone. These days it takes no less skill and discipline than it did to swing around 70 feet off the ground, but people are blase and want something more.

Most times when I talk about learning to speak to the uninitiated about ones art, I refer to language that might alienate. I suppose being too simplistic and lowering expectations is just as bad in the course of arts advocacy.

Creative Campus

Appropos to yesterday’s entry I came across this article in Arts Presenter’s Inside Arts Magazine today. (minor registration of email address required)

Steven Tepper discusses the Creative Campus trend which includes the type of activities my campus has been involved with in the past and was trying to encourage more faculty to become involved with in the future. (While I mentioned that none of the faculty approached me yesterday, I should note that I had already gotten the ball rolling with faculty on 3-4 projects last spring and over the summer.)

University leaders are also beginning to recognize that fostering a lively creative campus is essential to attract and retain the best students and to prepare those students to thrive in an economy increasingly reliant on intellectual property and creative content. Moreover, there is evidence that students are looking for more “creative experiences,” opportunities to explore their own expressive capacities….

“…Today’s students are no longer content to experience education and culture in a top-down, passive way. Instead, growing up with a “do-it-yourself” ethos, students want to create their own culture, whether through blogs, writing and recording songs, amateur films, podcasts and other forms of art, entertainment and media.”

There is actually some money out there in support of these efforts. Arts Presenters with the Doris Duke Foundation is going to be funding a handful of programs with an eye to using the results as a template for other campuses across the country to emulate. My school actually applied for one of the grants. We had already started down the road to expanding past efforts so I was quite pleased to see there was some money in support of these types of things.

As Tepper (and Richard Florida in his books) points out, the creativity does not necessarily equal fine arts.

“It is also entrepreneurship and innovation in science, business and media. Within the arts, it includes the activity of architects, campus radio stations, multi-media designers and filmmakers. A lively artistic scene is critical to creative work in these other domains. But we must pay attention to how the arts connect to other areas of campus and to the broader conditions for stimulating creativity across the curriculum in multiple domains.”

I daresay, there is nothing to say that these efforts can only occur on campuses with fine art programs. Similar programs with local arts organizations, while more difficult to achieve than with on campus departments, can only serve to strengthen the perceived value of both entities in the community.

Anchoring Classroom Instruction

I took advantage of the college convocation scheduled in the theatre today to address the professors and suggest ways in which performances in the theatre might be used as anchors for classroom instruction and other activities. My unit is not organized under any academic division so I don’t get a lot of group interaction with faculty. But there they were all gathered in my lair. What more could I ask for?

Last year I worked with two literature professors on a series of events connected to the 400th anniversary of the performance of MacBeth. We presented MacHomer, a really fun show where one man channels the voices and personalities of the Simpsons performing the Shakespeare play. Then we followed with screenings of Orson Welles’ MacBeth and Akira Kurasawa’s Throne of Blood. Finally, we had an evening where student presented projects in the courtyard and students and faculty performed scenes from MacBeth and music from Elizabethean times.

I made suggestions of similar connections with shows this season. Some of the performances have clear associations with botany, astronomy, literature, language arts, music, cultural heritage so it was fairly easy to suggest. I reinforced the point that instruction topic and the performance don’t necessarily have to coincide but that the faculty could use it as an anchor for discussion throughout the semester.

Alas, no one approached me with any ideas for connections during the breaks. I did get to do some additional evangelizing about some other arts organizations during those periods though. I promised to send some additional information out with pictures to the campus faculty email list so they haven’t escaped me yet!!!

One of the other things I specifically mentioned (and do so again here so you can go out and make the same point) was that theatres are essentially big illustrations of practical applications of physics. We deal in properties of light, additive and subtractive color, focal lengths of lenses, calculation of wattage on circuits, rigging of pulleys and counterweights.

If ever a student asked, what will I ever need this for. It is easy enough to point out that even if you never have ambitions to work in theatre, film/tv and dance clubs where theatrical equipment is used, there is always careers such as commercial electricians, engineers, construction et. al. where the skills learned in physics and performance tech classes can be employed.

Unholy Envy

WAAAAYYY Back in the beginning of this blog I posted about co-opting some tools used by religions to promote the arts. I am even more convinced now because many churches certainly are borrowing from the performing arts.

On Sundays we rent the theatre to a church that is far more like entertainment than what I attended in my youth. They typically have three services unless we have matinee. They have a sound system they bring in that is three times the size of the house system and tend to make us concerned for the children in the audience when they crank it up.

Once a month, they hold a special service that is so technically involved, two of my people have to act as stage manager and light board operator. Occasionally dancers join the usual group of musicians on stage.

Yesterday I had to cover front of house for the services because none of the other employees at the theatre could. The first two services of the day are mostly families, but the third service in the evening is exclusively teens and twenty-somethings. One thing I noticed that jibes with observations at performing arts events is that the younger people like to socialize a lot more than their elders.

After the first two services, everyone was gone in a half hour and that includes breaking down the coffee set up, the nursery rooms and tables allocated to literature that wouldn’t be used during the evening service. After the evening service there were about 150-200 people spread throughout the theatre, lobby and courtyard an hour and a half after the service finished.

Because the stage and sound equipment has to be broken down, there was no reason for me to chase anyone out. None of these people were the ones breaking things down though. There were about 30-40 other people doing that. And when the breakdown crew finished, they corralled everyone who was hanging around about of the building of their own accord.

I have spent the day trying to figure out how to tap into that energy. All these young people hanging out chatting for that long without any source of refreshment but a water fountain. Hardly any of them were talking about religious topics. And they had 30-40 people of the same age voluntarily and efficiently stowing equipment.

While the motivating factors that got the young people there in the first place differ from those that will attract them to arts events, the desired result is one that has eluded the arts world. These young people gathered because of reason they were enthusiastic about and they stayed to chat about myriad other things with people who shared their interest.

It can be pointed out, truly enough, that these people are only continuing to express enthusiasm engendered in them as children by their parents. Parents, schools, society no longer places value on the arts as they once did.

Also, while there is a certain immortality available in the arts, how can it compete with the promise of everlasting life, eh?

At the same time, many who were brought up without steady religious encouragement become converts or born again if they have strayed.

Makes me wonder if the arts folks aren’t evangelizing enough. Sure, we can’t offer divine forgiveness and eternal life to those down on their luck folks who look to such things to renew their spirits. But renewal of spirit can be found in sublime beauty, too. Instruction in the interpretation and comprehension of art is no harder to master than are the same skills in relation to holy texts.

Perhaps it is lack of will or understanding of that the tools we ply so easily in our craft are well suited for evangelism of art. Is it more difficult to invite people to a First Friday artwalk than it is to a Bible study? Does the rituals of preparing to perform require so much less discipline than readying oneself for a Sabbath meal? Do Chick tracts make a more convincing argument than a pamphlet most artists could put together?

I have mentioned in the past, as have other writers and bloggers, that the atmosphere and language at an arts event is not welcoming to the novice attendee. If there is anything to be borrowed from some of these churches it is the welcoming attitude and the language of compassion and acceptance.

Obviously, I am not trying to supplant religion in any way. After all, some of the best art is religious in nature. The type of connection people feel for their religion can’t be directly translated to the arts. It can’t be denied though that there is a visceral appeal to both, however different it may be.

Ads and press releases can only do so much to draw people in. After that it is often the direct connection you make to with another person simply and effectively sharing your enthusiasm that causes people to be favorable inclined toward a cause.

Speak well of the arts to someone everyday and share your tips on what is effective with another arts person.

Artsmanager.org

I was a little nervous that there might be some competition for my status as the only (to my knowledge) theatre manager who actively blogs. I was over looking at Artsmanager.org, a service of the Kennedy Center which offers itself as a resource for arts managers.

What made me nervous was the “Lessons from the Field” section where Kennedy Center president Michael Kaiser talks about the organizations he worked for or that his consultant business helped out. The case studies he presents are interesting reads.

Unfortunately, (because I would actually be happier if more managers blogged) it doesn’t appear like much on the website has been updated since March. It looks like they started out strongly enough in January adding some good content but then had their attention diverted to other things.

I have found more complete information and resource links elsewhere, but I will say I like their Q&A section where people can submit questions to be answered. The questions posed are unlike those answered pretty much anywhere else I have come across. For example-“What payroll taxes apply to board members who are paid for their services?” “Is it wise to write a letter to the editor in response to bad press?” and “What kind of listserv should I use?”

I think if they made the Q&A section the core purpose of the site it would be a great resource for arts organizations on its own. Not only would they be addressing questions whose answers aren’t easily found in one place, in the course of researching answers, they can identify more resources for that section of the site.

So, operating under the assumption that the Q&A section hasn’t been updated due to lack of questions, (and hoping that it isn’t lack of personnel), I encourage people to pose some questions. (bottom of page)

Share What You Know

In the course of allowing people to rent our facility, my staff and I come across groups who have varying concepts of what successfully producing their event will entail. We have meetings with all our renters a month or so out from their event to assess their needs and often make suggestions even before the meeting about having a stage manager and production designer.

We very specifically qualify what we mean by these terms. More often than not, even people who claim to have produced events for nigh on two decades don’t seem to understand how important organization is to the success of their event. Today at a staff meeting we were discussing a recent event where a guy was introduced to us as the production stage manager at the advance meeting, asked the questions a person in that position would ask, showed up on the load-in day and provided some direction as to how items should be assembled.

The day of the event he came in to prepare things—then left to do his regular Saturday night gig somewhere else and another gentleman we had never met before was suddenly running things. Though honestly, I think he just thought he was advising people of what would happen next. People were making what he said should occur take place when they thought it looked dramatic.

I tell this story not to belittle the folks who rent from me but to illustrate how valuable it can be to teach people the skillsets related to live events. I had suggested to my technical director that we look into occasionally offering seminars in live event planning. He opined that those we would most like to throttle would probably not avail themselves of the opportunity because they thought they knew it all already. I pointed out that if some likely candidates took our classes, we would at least be in the position of suggesting qualified people for our renters to hire.

The larger picture I wanted to touch upon was that there is a group of folks out there who would appreciate the opportunity to learn how to produce events well. It might behoove an arts organization with the resources to show additional value to the community by periodically conducting classes and seminars.

I have talked about theatres providing inservice opportunities to high school teachers who have been appointed drama advisor but don’t know the first thing about putting on a production. Since so many schools have eliminated drama programs, it is almost a moral imperiative for arts organizations to ensure the programs that remain get all the support they can handle.

In addition to teachers, other folks who might be interested are those organizing street fairs, festivals, beauty pageants, churches and dance schools with annual recitals. Even smaller performing arts organizations that subsist on volunteer help might be interested. Their lighting designer might a commerical electrician by day and got the job because he is least likely to trip the breakers but has little idea how to avoid making everyone look sallow.

Sure there are plenty of books out there they can pick up that cover the theory well. It can’t replace the expertise of those who design lights, organize and order the execution of cues, construct inexpensive illusions and know how to get everyone and everything (from audiences, to sets to performers) moving to where they need to be quickly and accurately.

In some cases, as the instructor can learn something new yourself. We just taught some fundementals to a guy who knew nothing about lighting design. Essentially, we gave him a series of looks that could be achieved with the house plot we set up. He then spent two night writing up nearly 600 cues which we programmed into our lighting board. Since he was doing all the music playback from his computer, he set up flags in the audio design software he was using to alert him to call warnings and executes for those light cues. Prior to this, the group would employ the less accurate method of calling cues based on the progress of the digital counter on the CD player.

We had never even thought of using sound design software in this manner. Now we are suggesting that other groups do the same with their audio design software. In some ways, technology is making it easier for novices to organize their own events but it has yet to substitute for experience.

So next time you hear someone say they are putting together a real simple show with 20 people, perhaps take them aside, ask them to tell you more and intone some good advice in the voice of experience.