Concert And Brew

by:

Joe Patti

So something of a tangential post to my entry yesterday featuring churches whose design and technology rival performing arts venues. Today’s topic– performance spaces you want to work at based on superficial qualities like the name or appearance alone. This is an audience participation post so feel free to add your dreams and stories in the comments box.

I will start mine out with a little confession. I used to hear promotions on the radio for Live at the Concertgebouw. The Concertgebouw is one of the premiere music venues in the world located in Amsterdam.

Not knowing this, however, I thought they were saying Concertebrau which I imagined was a concert hall in which Germans enjoyed their two great passions, classical music and excellent beer. I pictured Germans reclining, great steins in hand and reveling in the music. Since it was pretty much accepted gospel that Europeans had a much greater appreciation of classical music than Americans, I figured attendance was a commonplace past time at which beer was present.

My second theory was that there wasn’t a lot of beer involved, but that the Germans envisioned the creation of great music much like the crafting of a great brew–involving a lot of investment of time and balanced elements but ultimately intoxicating. That was a little more wishful thinking.

Not that the crossing of a concert and beer hall was very realistic. I was almost disappointed to learn that the real place was in Amsterdam. Can’t tell from the website if they serve beer.

The other places that have caught my imagination just on the basis of outward appearances are the Chocolate Church in Bath, Maine; Albuquerque’s KiMo Theatre with its cool interior featuring skulls with glowing eyes and swastika. Though I have never been there, I have mentioned my infatuation with the whole idea of the John Michael Kohler Arts Center a couple times in this blog. Same with Wolf Trap. I don’t know what they are like now, but long ago I got my hands on an American Players Theatre brochure and thought it had some pretty clever and enticing writing. Enough that I still think I need to get to Wisconsin one summer soon.

I am sure there are other deserving arts organizations who have been the beneficiaries of my lust at a distance, but I can’t think of them at the moment. There are a couple that have not requited my lust and thus must suffer not being mentioned.

Any places that have fired your imaginations, gentle readers, if only based on a cool name or well designed brochure?

Buildings That Say We Want You To Stay

by:

Joe Patti

A hat tip to the Stuff Christian Culture Likes blog for the link to the photostream of Jody Forehand, a regional director for Visioneering Studios which does a lot of church design. I don’t want to get into a discussion about the influence of mega-churchs or the morality of such conspicuous consumption in church buildings.

I just wanted to point out just how theatrical the settings are. Even excepting the toon town design of the children’s worship area of Central Christian Church, I am sure most of us would be envious of the design and technology of each of these gorgeous buildings. Then there is the staffing. There is a lot of work that goes into organizing and mobilizing the largely volunteer staffing for some of these buildings every week.

I know there is a sense of obligation which brings people to these churches and their satellite campuses that people don’t feel toward the arts. The notes on Elevation Church say it is the broadcast hub for three locations serving 7000 people at 10 services a weekend. But as I have often said on this blog, perhaps there is something to be learned from churches. This is a situation where people aren’t charged an admission fee, there is music, but much of the time is spent listening to a person reinterpret a classic text for today’s audience or talk about their experiences. While one of the speakers may have a lot of experience traveling around speaking on the same subject, much of what is said by the speakers has not been extensively workshopped or rehearsed over many weeks. And yet, there is enough investment in the church to construct multi-million dollar buildings.

Even if people aren’t there out of a sense of obligation, there are spiritual needs that are met at worship services, even if they are heavily theatricized, that a main stream play or musical can’t provide. For many it is preferable to hear a single person talk about the life of crime they lead than it is to watch a well rehearsed performance about a criminal that mended his ways. Honestly, I don’t think communities are well served by theatres that only do morally unambigious shows with happy endings. Though there is a price to be paid for that decision.

But one thing that is clear from looking at this buildings is that they were designed to serve the communities. Even though the main use of the facilities is in a large room with theater style seating for hundreds, there are large areas devoted to children and large lounge areas and lobbies to mingle and hang out in. Even though there are multiple services each day, the place isn’t designed to move one group out and bring another group in. They don’t care if people stick around, in fact they want people to stay because that provides an opportunity to get a person more invested in the organization.

That is something of an alien thought for most performing arts groups because their model is based on selling a seat to a different person each performance. If a person wants to buy a seat for the next show, that is great! But if they just want to stick around and take in the whole vibe and experience again, that can cut into the bottom line.

But maybe it is time to rethink this approach, especially with organizations that are focused on serving a specific community. Internet communities create value by having people stick around and interact–the longer the better. Granted, even with the largest internet companies, the question always arises as to how they end up making money providing these services for free. And it is relatively easier for an internet company to add more capacity by buying more server space vs. a performing arts organization trying to expand their physical space as more people decide to hang out and interact.

Finding a model that works for theatres will take some imagination and perhaps even some tact. I have been reading quite a few articles lately that talk about how coffee houses which had been offering free WiFi have started turning it off because people have been camping out at tables all day long while nursing a single cup of coffee. So it isn’t as if theatres would be out of touch idiots for recognizing the need to empty and refill seats in order to stay in business.

Really, when people are hanging around the churches, they probably aren’t returning to the seats in the worship center anyway. There are other areas for them interact with people and many of those people will ask if they are interested in increasing their involvement and commitment to the church. This might involve anything from volunteering in some capacity to joining an affinity group (young parents, young singles, female professionals, etc).

Implementing these sort of programs are within the abilities of many arts organizations. Much of it can be accomplished with the help of well directed volunteers. Though granted many are willing to invest more volunteer hours into their spiritual lives than into the local arts organization. Certainly many find spiritual fulfillment in the arts.

100% Fundraising Expenses

by:

Joe Patti

Some what apropos of my post on mandatory salary caps for executives of non-profits is a post by Dan Pallotta on the Harvard Business Review blog in which he makes suggestions that would likely see government entities really start screaming.

Palotta advocates for salaries of non-profit staffs on par with those of for profit businesses. But the bulk of the post is spent on the premise that low fund raising expenditures are actually inhibiting charities from doing the most good. His argument is that instead of touting 10%-15% expenditures on fund raising and remaining too small to make a big impact on a problem, charities should be spending 50%-100% on fund raising.

“The less an organization invests in fundraising the less it can grow. The less it can grow the more human suffering persists. We have institutionalized a mechanism for insuring the persistence of human suffering and called it “charity.”

[…]

“If we are serious about the value of human life, then we have to start thinking about 50 to 100% fundraising rates for the organizations chartered to save human lives. Those organizations should take no pride in telling donors or anyone else how low their fundraising costs are. Quite the opposite. I want to support the organization that’s going for scale, not the one that’s stuck where it is. Why would I support a cancer organization promoting its low fundraising investment while cancer remains uncured? We have the whole reward system backwards.

(Qualification: I’m not sanctioning inefficiency. That’s a completely different conversation. Everything I’m advocating assumes maximum efficiency.)

What we are doing is not working. A world in which 10 to 15% fundraising ratios are the norm is a world in which our charities are woefully too small to confront social problems on any meaningful scale. It’s a world where growth occurs – if it occurs at all – at the pace of molasses — the pace of death — and where human suffering continues on an unimaginable scale with no end in sight.”

If you are like me and you are thinking if an organization is spending 100% of the money it raises on raising more money then no one is getting cured, then you are absolutely correct. That is exactly what he is proposing. Presumably, you would use all that money to find a new way to convince people to donate since you wouldn’t have any examples of those whom you have helped.

If you read down into the comments section where Pallotta responds to some of the questions, you get a little more detail. Addressing the idea that the fund raiser never gets around to doing anything, Pallota says,

“Think of it this way. Humanitarian organizations regularly engage in certain activities – a direct-mail campaign – designed to acquire new donors. Sometimes those campaigns can go for several years running 100% costs. But then comes the pay-off – huge fundraising databases with no new expense associated with them You turn that engine on and then you start producing revenues for programs and for the cause at volumes many, many times larger than you could have if you never made the investment and never tolerated the 100% cost ratios for a certain period of time. Understand? “

In response to the question posed by a commenter named Shaun, who asks “who wants to be the person who gives money just to solicit more money?” Pollota answers, “Think of it this way: if I told you your dollar could go directly to the needy, or that it could go to an ad campaign that would generate ten dollars for the needy, which would you choose?” To which another commenter, RachelAC, replies, “I might prefer that my $1 go to the needy now, rather than $10 going to the needy in five years.”

I think RachelAC’s response expresses the crux of the matter for me. In an ideal situation, Pallota’s approach works. But my concern is that the fund raising entity gets so enthralled by their success in raising money, that they never stop and fund the solution. As RachelAC implies, in many situations the dollar today can make a difference where the $10 comes too late. Though granted, whenever a solution to a massive problem comes, it arrives just moments too late for some.

My even bigger concern is that the officers will embezzle the money and run off as they have with so many charities in the past. The fact they are apparently not making as much as they could be according to Pallota only means the incentive to do so increases. I would prefer to know the thieves only absconded with the little I gave rather than what they parlayed it in to.

Big problems can require audacious approaches to solve them. I can see where the piecemeal approach isn’t getting people closer to a solution any faster. But will people continue to give if a theft on the same grand scale were to occur? I think the faith you lose in a charity when it betrays your trust cuts a lot deeper than when a company or person you have invested with misappropriates your money. You enter a relationship with the latter knowing there is a chance you will lose your money. With investments, we are told to diversify. Does it make sense to do the same with our philanthropy or are we just short changing an already under capitalized effort?

“The Monster Outside The Door”

by:

Joe Patti

No, the title of this entry is not another riff on my new lizard mascot in the blog header. Last month I made a post quoting Robert Hewison in an article from The Art Newspaper saying citing the economic value of the arts is bad because “But the Treasury doesn’t buy it. They can see through the “multiplier” calculations of the cultural boosters.”

Today I came across a link on Artsjournal.com to economist John Kay’s website wherein he expounds upon that subject and advises valuing art for its cultural and commercial value.

“Thousands of people build hospitals and surgeries, and many small and medium-size enterprises manufacture hospital supplies. Illness contributes about 10 per cent of the UK’s economy: the government does not do enough to promote disease.

Such reasoning is identical to that of studies sitting on my desk that purport to measure the economic contribution of sport, tourism and the arts. These studies point to the number of jobs created, and the ancillary activities needed to make the activities possible. They add up the incomes that result. Reporting the total with pride, the sponsors hope to persuade us not just that sport, tourism and the arts make life better, but that they contribute to something called “the economy”.

The analogy illustrates the obvious fallacy. What the exercises measure is not the benefits of the activities they applaud, but their cost; and the value of an activity is not what it costs, but the amount by which its benefit exceeds its costs. The economic contribution of sport is in the pleasure participants and spectators derive, and the resulting gains in health and longevity. That value is diminished, not increased, by the resources that need to be diverted from other purposes.

Similarly, the economic value of the arts is in the commercial and cultural value of the performance, not the costs of cleaning the theatre….

…The relevant economic questions are whether the cultural and commercial value of the performance offsets these costs and whether these benefits can be translated into a combination of box office receipts, sponsorship and public subsidy. The appropriate economic criterion, everywhere and always, is the value of the output.”

I have often felt that economic benefit surveys often seem to grasp at straws in an attempt to find any activity tangentially related to arts events. Though I will grant you that if a downtown area empties out at night, it doesn’t matter how scarce parking is, the spaces in a garage are worthless. Activities that put cars in that lot help keep people employed. But then, the parking company can claim they provide economic benefits to the arts by providing a safe place to park within walking distance of the venue in an area with scarce parking. Your audience may even value the close parking enough to factor it in to their attendance decision. But as the arts organization in question, do you see the parking lot as keeping you employed? You might. But if everyone starts adding up the reciprocal value they offer to each other, the result may end up being ten times the actual amount of money changing hands in that particular business district.

When you think about it in that context, then Kay’s insistence that the only appropriate economic measure is the value of the specific output becomes more apparent. And it is logical to think that value only exists when the benefit exceeds the costs. The problem the arts have is that the measure of the benefit is so nebulous that we are driven to find some concrete method with which to prove that benefit does exceed the amount granted and donated.

Plenty of people are willing to say that the arts aren’t worth very much in today’s environment. Many are just as willing to listen and believe them and that makes all of us in the arts really nervous and sends us scrambling for evidence. Kay doesn’t offer much help in making that argument and in fact, he raises the stakes a little by adding commercial success as a measure of the value. That doesn’t leave much hope for the group that only had 80 patrons, but touched them incredibly and deeply, only it is tough to demonstrate the degree.

Which is not to say he doesn’t wholly believe there is an intrinsic value to the arts.

“We need to put out of our minds this widely held notion that there is such a thing as “the economy”, a monster outside the door that needs to be fed and propitiated and whose values conflict with things – such as sports, tourism and the arts – that make our lives agreeable and worthwhile. Activities that are good in themselves are good for the economy, and activities that are bad in themselves are bad for the economy. The only intelligible meaning of “benefit to the economy” is the contribution – direct or indirect – the activity makes to the welfare of ordinary citizens.”

I am not quite sure if he is differentiating between economic value benefit to the the economy since presumably having a job cleaning a building would directly contribute to the welfare of an ordinary citizen. Assuming he is separating the two, I would use those concepts to make the following point—

Ultimately, economic benefits are replaceable and interchangeable. Back in 2007, I covered an article that noted that a group seeking funding for the arts in England cited priorities that would be served by the grant that were among the exact same benefits then Prime Minister Gordon Brown promised the 2012 Olympics would provide.

Studio 54 contributed to the economy by employing cleaning people when it was a Broadway Theatre, radio and television studios for CBS, a disco, and then back to being a theatre again when it was purchased by Roundabout Theatre. Let say all these entities existed at the same time and are arguing which gets to use the building based on economic benefit they bring. Who gets to use the building?

Now lets say the criteria used is the cultural value each organization brings. Now who gets to use the building? Maybe it is CBS both times. In the first example, they might win because they would be spending the most on payroll and other expenses. In the second, they might win because their programming reaches more households and thus touches more lives. But when it comes to determining the value offered by a night club notorious for its hedonism and excess versus theatres, the decision may be tougher to make.

My point is, while it is hard to define in concrete terms, cultural value is a much more specific property of an organization than economic benefit and is worth citing as a reason for others’ support.