Thought Exercises About Your Revamped Future Organization

by:

Joe Patti

Non-Profit Quarterly recently wrote about the big impact the closure of libraries during coronavirus has had on communities. In recent years there have been people who have opined that libraries don’t serve a purpose because nobody reads, etc. and should be shutdown. Now everyone gets to see the implications of that.

In addition to being a place where people grab books and do their homework, libraries have long provided a raft of community services from available meeting spaces, use of computers, mentoring, shelter for homeless, life skill classes. When I served on a library system board of directors, I was always amazed by the amount of income came in a nickel or dime at a time during this time of year as people photocopied tax forms.

All those services are inaccessible now. My local libraries are boosting/relocating their wifi modems so that people can sit in the parking lot and use the internet. Staff is also streaming themselves reading books for kids. If you have access to the right devices, you can download ebooks. But all the historical archives and other resources are locked away.

According to the NPQ article, some libraries are using their 3D printers to make facemasks for the community and medical staff.

I bring this to your attention because as pointed out in the Wired article NPQ links to, during bad economic times the budgets of libraries get cut. So as bad as things are now, the situation may not get much better once the libraries open their doors again. Everyone knows they can’t access these services now, but once the library opens, people will be looking to use them again and they may not be there.

In some cases, budget cuts may literally create a situation where a library is literally no longer there. Certainly that may be the case for a lot of arts & cultural non-profits.

As a person in the creative field, you may be pondering how your organization or how you as an individual might have to change your business model or scope of activity to reflect the changes the current situation may create. There are indications things will change and we won’t be able to go back to doing business as we had in the past. As you are thinking about that, you may want to consider what your potential might be to fill voids left by shuttered libraries or other organizations.  Do you have large unused spaces? Relationships with service providers and educators you might be able to leverage if need be? Technology or material resources?

It certainly isn’t something we may be comfortable contemplating, but if there is another entity’s program you admire and think the community would be the worse off for its lack, you may want to perform a thought exercise about your capacity to absorb the program and what conditions might have to exist to allow you to do that.

For example, there are a lot of foundations out there that recognize the situations nonprofits are in and are deviating from their normal procedures to make it easier for non-profits to retain and report (or not report) on the use of fund. It may not be out of the realm of possibility that a conversation with the foundation about how you are assuming responsibility for an amazing after school program might allow it to retain full funding on top of the funding you already receive from that foundation. (Well, you can hope.)

A Pandemic Is All The More Reason To Resist “For The Exposure”

by:

Joe Patti

One of the concerns I have had with so many artists providing their talent and content for free over the internet while people are sequestered at home during the coronavirus epidemic is that there would be an expectation that it would all continue to be free as we transitioned away from this situation.

I have seen a couple articles addressing the practice of artists contributing their talents to the general effort to combat the virus.

The first comes from Arts Professional UK which drew attention to a call to artists from the UN. The UN is looking for creative ways to communicate the necessity of good hygiene & social distancing practices as well as dispel different myths to people in different cultures.  While it is prudent to craft messages that are specific to each culture rather than one size fits all, the issue is that the UN wanted the creatives to do it for the exposure.

“You have the power to change the world”, artists have been told, and “the UN needs your help to stop the spread of coronavirus.” It is asking creatives to submit “a range of creative solutions to reach audiences across different age groups, affiliations, geographies and languages”.

No fees are being offered for the work, which is viewed as an opportunity for creatives to contribute to the global fight against the pandemic while raising their profile across the world, including among major corporations.

While the company coordinating this for the UN says they “…would normally be the first to champion the payment of proper fees to artists and creatives, it feels like this is the one time to make an exception,” this still sounds a little exploitative during a time when artists are experiencing a difficult time. Exposure is only gonna get you sick without the ability to pay your bills.

On the other hand, a felt a little differently when I read about an effort by Broadway Cares to stream a concert of Disney show recorded back in November as a fundraiser for a Covid-19 emergency assistance fund.  The Actors’ Equity & SAG-AFTRA unions agreed to waive fees but the American Federation of Musicians (AFM) refused to do so despite the willingness of the 15 musicians who performed in the concert and the president of the local to allow it to be streamed without a fee.  The musicians had been paid for the performance back in November, but AFM president Ray Hair felt that in these times in which artists find themselves in difficult financial straits, the organizers should be willing to pay.

The result is, the fundraiser won’t be able to go forward.

If you are going by the general standards I espoused in the UN example, you should want the artists to be paid. The fact were already paid once shouldn’t necessarily factor into it as there are a lot of unfair situations which deprive artists of royalties on recorded content. Nor should the fact the musicians are willing to forgo payment necessarily make it okay since there are plenty of artists in the UN example who are willing to do it for the exposure when they really ought to be paid for their work.

These two examples show how difficult it is to employ uniform standards in relation to fair remuneration for artists.

For me, there was an option Broadway Cares presented that I felt should have provided a fairly equitable win-win situation for everyone. Because of most favored nations contract clauses, Broadway Cares can’t pay the musicians without then needing to pay members of the other two unions who participated in the November event. However, Broadway Cares offered to make a $25,000 payment to the musicians’ emergency fund on top of the $50,000 it had already given to musician assistance programs. This amount would have been more than they would have paid the 15 musicians and benefit a wider range of musicians who were facing these difficult times.  That offer was also refused.

Changes To Butts In The Seats Email Subscriptions

by:

Joe Patti

Hey loyal Butts In The Seats feed subscribers! This weekend we are changing the service that delivers posts by email. Everyone who has subscribed to the feed will be added to the new system. Since the emails will be coming from a new source, if you don’t see a post from me come Monday evening, you may want to check your spam folders to check things didn’t get caught up in there.

If the post isn’t in there, contact me via the link on the blog and we will get you set up.

You also may get an opt-in email from the blog which you will need confirm before you receive posts.

If you have been toying with the idea of having my posts delivered to you but haven’t pulled the trigger yet, you can sign up using the Subscribe button floating at the bottom right hand corner of your screen. I’d advise waiting until after the weekend so you don’t get overlooked when we migrate email addresses to the new system.

Thanks for all your support.

While You Worry About Business Slowing Down, Prepare For A Sudden Ramp Up

by:

Joe Patti

The Conversation site had an article about the impact of Covid-19 on entertainment venues and events last month. (h/t to Artsjournal.com)

Authors Chris Gibbs and Louis-Etienne Dubois urge event managers to be cautious about making decisions to lay off or idle staff.  You may have seen similar warnings in other places about losing people who represent institutional memory and crucial relationship points with audiences and donors. The authors additionally note that dismissing the wrong people may hinder responsiveness and agility when everyone ramps up their activity all at once.

Live events and entertainment are people-based businesses that rely on the creation of emotional experiences and human interactions. Shedding too many employees, or the wrong employees, may impede the ability to resume operations when the crisis ends.

The author of an article in Harvard Business Review about management in uncertain times also suggests taking pragmatic actions and cultivating emotional steadiness in order to support employees and make them feel better than doing nothing.

In addition, a common response to crisis is to maintain customer engagements so that they return when the conditions allow. This is even more critical now knowing that companies are likely to relaunch all at the same time and engage in a costly battle for audiences’ limited attention. Employees should be encouraged to keep their companies’ name out there by connecting with customers in surprising and unexpected ways.

Many organizations are already doing a lot in the way of providing content and other touch points which will help keep them at the forefront of people’s minds.

My staff has been having conversations trying to anticipate whether audiences will be clamoring for something to do as soon as restrictions are lifted or if they will be hesitant to venture out until a few weeks later. That is why I have been following Colleen Dilenschneider’s surveying on that question so closely.

The other thing we are concerned about is whether we will have enough stagehands to work larger events. Supermarkets and Amazon are looking for more employees. If people in our stagehand pool find work in these places and decide to stay once things loosen up, it will be great for them to have more consistent employment, but that will impact us.

And if there is a flurry of activity from summer concert series in the region trying to return to activity, we will be competing for staff against organizations with potentially deeper pockets than we possess. So even as we worry about how the epidemic is impacting current operations, we have to be thinking about all the implications a return to activity might hold.