Arts Colleagues, Act More Miserable And Less Passionate!

by:

Joe Patti

Most of us in the arts have probably heard the argument espoused by others that we shouldn’t care if we get paid a lot because we are doing what we love and apparently having fun.

After reading a recent article in the Atlantic, I started to wonder if businesses were trying to use the same psychology on a broader scale to keep employee pay low.

In one section, of the article, writer Bourree Lam interviews author Miya Tokumitsu who suggests employers are trying to monetize employee enjoyment. Essentially making customers feel good about the employees feeling good.

Tokumitsu: When I found that Craigslist posting [for cleaners who were passionate], I was super depressed. You’re demanding that this person—who is going to do really hard physical work for not a lot of money—do extra work. On top of having to scrub the floors and wash windows, they have to show that they’re passionate too? It’s absurd and it’s become so internalized that people don’t even think about it. People write these job ads, and of course they’re going to say they want a passionate worker. But they don’t even think about what that means and that maybe not everyone is passionate.

Later they mention McDonald’s recent Pay With Love effort to have employees and customers trade smiles, high-fives, hugs, dance, etc.

They say there is something of a subtext to all this that if you are theoretically passionate about your work, you shouldn’t be complaining to the boss.

As a contrast they offer the dynamic in Japan where your entire identity isn’t necessarily closely tied the job you do.

Tokumitsu: Japanese work culture is ridiculed in the U.S., [for example] the caricature of the soulless Japanese salary man. It’s not the answer to emulate any one country, but I feel like in Japan there’s a lot more respect for service workers: You do your job, and serve the public, and then you retreat to the private world. I also think there’s a sense of purpose in work that’s not based on achieving yellow smiley-face happiness. There’s a certain satisfaction to be taken from performing a certain role in society, whether you’re driving a taxi or working at a convenience store. “I’m doing something that other people are relying on,”—and that’s such a different way to regard work.

So should arts people bitch and moan a lot more about their jobs to emphasize just how much work it is?

To be honest, even without this article in the Atlantic, some sort of effort that underscored how much work went into the creation of a work was probably necessary. Some form of the “why do you want money, you are having fun,” sentiment has served as a common thread in recent orchestra contract negotiations.

But artists publicly grousing about how awful their jobs are isn’t really constructive for the arts sector.

Well, unless you are The Smiths…

Most people in the arts are genuinely pleased to do what they do. Regardless of whether they get paid a lot or not, they experience a high degree of emotional satisfaction while performing their jobs. There is little to be gained by telling them to pretend to be more miserable.

The fact they experience this emotional satisfaction is one reason people in the arts will accept lower pay than they should. But they are also increasingly realizing that the existence of  emotional satisfaction should have no bearing on their financial remuneration.

You generate your own damn feeling of satisfaction, not your employer. They don’t own it and it isn’t any of their business. They aren’t giving you an opportunity to feel emotionally satisfied by working for them. It comes independently of their involvement.

Being emotionally satisfied and being financially satisfied are two separate things and arts people need to recognize that and not confuse them.

All this being said, it still comes back to the issue that some sort of awareness raising effort is probably going to be required over time to combat the perception that it is all fun and no blisters and sacrifices.

I am not sure what the most constructive manifestations of that might be.

U.S. – German Comparative Fundraising Practices

by:

Joe Patti

I subscribe to the Arts Management Newsletter which provides insights into international arts and cultural issues.

On page 14 of the most recent issue, is an article about the experience Laura Brower Hagood had during an exchange program in Germany as a Bosch Foundation Fellow.

Much to my disappointment, you need to be 40 or younger to apply because it sounds like an amazing opportunity.

Hagood offers some interesting perspectives on the differences between American and German cultural entities based on her five month long work placement with the Prussian Palaces and Gardens Foundation.

Because the US vs. Europe cultural funding models are an ongoing topic of conversation, her observations on the different fundraising practices and capabilities were interesting:

For instance, whereas membership programs are managed in-house in the U.S., friends associations are external to their nonprofits in Germany. How do you develop a major giving program, if you don’t have access to your small donors’ information? How do you “share” donors and their information with another entity?

[…]

My German colleagues were interested in adapting U.S. fundraising practices, but were judicious and thoughtful about cultural differences. Many
conversations centered on what may or may not be effective in a Brandenburger setting. Galas at $10,000 a plate: probably not. Planned giving for individuals who wish to express their values after their death: maybe, yes. Donor interest in arts education: absolutely. This experience helped me distinguish between core, if not universal, fundraising principles, such as the benefits of philanthropic giving and the importance of building relationships, from specific fundraising strategies and tactics. I also came to appreciate that there are multiple pathways to the same optimal result.

In comparing the general operating environment, there wasn’t really anything she says to dispel the widely held perception that the grass is greener in Europe:

U.S. arts nonprofits draw only 9% of their funding from local, regional, and national government sources, which means that, on a day-to-day basis, organizations, audiences, funders, and board members are linked in a tight feedback loop. Most arts nonprofits must make artistic and programmatic decisions based on whether an audience exists to support their work, whether in the form of ticket purchases or private donations. This connection is of such significance to the organization’s sustainability that it must be directly relevant and intimately connected to its community of patrons in order to flourish.

[…]

In contrast, the German system of sustained government subsidies provides real reliability, allowing arts organizations to plan over the long-term and encouraging the production of art for art’s sake, a value rarely articulated in the U.S. The Prussian Palaces and Gardens Foundation has recently benefited from multi-year capital investment in its 33 palaces and 150 historic structures. As I visited Weimar, Dresden, and Berlin, I learned that Potsdam was only one of many cities restoring their cultural infrastructure with millions and millions of taxpayer Euros. This kind of sustained, long-term investment in culture is for all intents and purposes unheard of in the US and represented for me an exciting and reinvigorating perspective.

She does feel, though, that the necessity of paying close attention to the interests of the community makes American cultural organizations more responsive to their audiences.

However, the links between German organizations, their audiences, and even society at large were less clear, less convincing, than in the U.S. In museum after museum, with a few notable exceptions, I found outmoded display and interpretive techniques that ensured that only German nationals with an intimate familiarity with art history or European history would enjoy seeing them. Almost entirely funded through government subsidies, these institutions are often missing a key feedback loop that ensures responsiveness to their audiences’ needs and wants. And, while American organizations have fully embraced arts education as a vehicle for building diverse and multicultural audiences now and into the future, the German arts sector remains too tentative in realizing this potential.

Two questions that immediately came to mind after reading this were:

1- While American cultural organizations may be more responsive to audiences, are they receiving enough funding to effectively serve their communities? When there was more funding available in the past, arts organizations may have been more lazy about proactively serving their communities. But I would argue that businesses on the whole took customers for granted with the service they provided and the type of marketing and advertising they used.

Given the current business environment in the US, if arts and cultural organizations were better funded, I suspect they would still be working to better connect with their communities in the face of declining participation.

2- While I don’t doubt the museum displays in Germany need to be updated in order to better connect with foreign visitors as well as German nationals, I wondered if the difference in educational systems may have created different perceptions in the size of the gap that needs to be bridged.

Essentially, would an American museum educator go to a German museum and suggest that displays have a number of features and that certain educational programming be added based on an assumption that German visitors were as unaware as American museum visitors.

In turn, would a German museum professional enter an American museum and feel like the displays and programs were simplistic and patronizing based on the fact any German national would be aware of these details from their elementary level education?

Questions like this make me regret being a little too old to participate in the exchange program. One you dear readers needs to apply so I can live vicariously through you. (Though I am not quite clear if they are accepting another round of applications at this time.)

Lightly Stoking The Sense of Wonder

by:

Joe Patti

Last month London’s Royal Opera House posted a video of two young brothers who are attending the opera for the first time and go from apathetic to excited over the course of the recording.

The title of the piece frames the boys’ wonder by quoting their question, “‘How do they hold a note for so long!?” You know from that question that the kids are engaged with the experience.

So why do actors and musicians roll their eyes at a Q&A when people ask how they can remember all those lines or all those notes?

I mean, sure it is cuter when kids say it, but aren’t adults expressing the same degree of wonder at the achievement?

The reason performers roll their eyes is because learning the words and notes is the default expectation for the job they are doing. An actor might be asked if they have any experience in classical acting styles, but no one is ever asked if they can memorize the lines.

There is more skill and technique involved in sustaining a note or doing a credible job portraying King Lear than there is in memorizing lines and notes.

(Though to be honest, there are a lot of different techniques you can use to memorize lines but no drama class teaches them. The actor is left to discover and create a method themselves. It would probably make actors’ lives easier if they did have coaching and a list of techniques to try.)

Three years ago, I highlighted a technique for dealing with the “how do you memorize..” question from a HowlRound piece Brant Russell wrote on post show discussions.  Russell suggests that “how do you memorize…” is essentially a first date type question. You don’t really care about the answer, you just want to get your date (or the actors) talking to you.

Having all be in a situation where we wanted to fill an awkward silence, I am sure we can all empathize with that impulse.

But looking at the Royal Opera House video, I have to consider if maybe the question isn’t also the manifestation of a 10 year old kid inside expressing his/her wonder. Is dismissing the question with a quick “its what we do” type comment stifling the sense of wonder we want to cultivate in audiences to keep them coming back?

Though it seems to have suffered a crisis of formatting, Brant Russell’s piece has some good suggestions of what to do when you are leading a discussion.

But if a question like this gets asked as you are exiting the stage door or some other informal setting and you feel like your process is unremarkable, it might be best to call upon the memory of your earliest effort or that of colleagues for an amusing anecdote.

Saying, “Well my current practice is pretty boring, but when I was starting out I used a tape recorder and this one time…” can keep the sense of interest and wonder alive for people of all ages—if it’s only to comment on how OLD you must be if you used a tape recorder.

…And by Americans For The Arts

by:

Joe Patti

When I am listening to public radio, I often take note of the times when Americans for the Arts is cited as an underwriter. These days it goes something like “…and by Americans for the Arts, for over 50 years….learn more at Americans for the Arts.org.”

The reason I pay attention is because I wonder if the ads are subtly keeping people connected with the arts by reinforcing the concept of the arts contributing to more vibrant and creative communities.

Yeah, I know that having these spots on public radio is sort of preaching to the choir since their audience tends to be inclined to like and support the arts. But you know these days I think every demographic can use all the reinforcement about the arts we can get. People who like the arts are just like everyone else and are susceptible to all sorts of distractions.

Back when they were doing those wacky Van Goghgurt and Raisin Brahms TV and web commercials, I was thinking how great it would be if Americans for the Arts had the budget to consistently run those sort of messages for years aimed at different demographics.

The reality is, none of us individually have the budget to run any sort of general awareness campaign for the arts continuously throughout the year. So the fact that someone is able to do it on a consistent basis, even on limited delivery channels, is really a benefit for everyone in the arts.

Even if the sponsorship message is passing beneath most people’s notice, it is probably infiltrating its way into people’s subconscious.

For example, the title of my post on Monday was an intentional riff on the Hair Club for Men commercial from the 1980s. Believe me, back in the 80s, I was in no need of the Hair Club’s services and didn’t really pay attention to the ads. (Though my mom could have done a better job cutting my hair.) But the “not just the president, I’m also a member” phrase stuck in my head because I was exposed to it so often.

So next time you are listening to your local public radio station, try to pay attention to the number of times the National Endowment for the Arts, Americans for the Arts and various foundations have a message stating their support for the arts and be a little grateful that they are making a statement to the nation that the arts are worth supporting.

And yes, I am a member.