Companies No Longer Want To Sponsor Simply For The Exposure

by:

Joe Patti

The most recent issue of Arts Management Newsletter has a translation of a piece written by Wolfgang Lamprecht about the death of corporate sponsorship.

Citing the number of corporations disengaging from their support of a host of international venues and events, Lamprecht says the days of sponsorship as publicity is past. The value of sponsorships to a corporation needs to be framed in different terms.

Just as many artists are rebuking job opportunities that provide “exposure” as the only stated benefit, so too are companies no longer interested in arrangements that simply puts their logo in front of eyeballs.

Here’s the thing: today, entrepreneurial cultural engagement is less about image or about customer loyalty than it is about the central asset of trust. Our current crisis of confidence cannot be overcome with programs for the needy, nor by logo placements.

[…]

Art and culture have the particular advantage that, on the most part, they generate a basic element of trust. Trust and confidence are crucial for securing the stability and legitimacy of the economic system, but they must be produced discursively. The disadvantage of culture lies in the fact that art and culture are viewed as being marginally important and therefore have to fight for their social relevance.

Lamprecht notes that as the concept of Corporate Social Responsibility has gained currency, it has expanded to encompass the concept of Corporate Cultural Responsibility (CCR). He takes pains to emphasize that “CCR is therefore part of the social (= societal, not charitable) responsibility of a company.” So conversations soliciting support should focus more on social good and responsibility versus charity and tax benefits.

Of course, this also means that the organization soliciting the support needs to make sure they present an image that embodies cultural asset.

In short, cultural engagement of a company has to follow the belief that the support of arts and culture is not simple fun and communicatively truly brings all that which impact research and marketing departments have so eagerly argued for in the past (image, customer loyalty, employee motivation, etc.). Above all, it is an important contribution to social responsibility that a company should, if not must, provide to maintain a balanced and civilized society, as well to the long-term sustainability of its own success.

[…]

The goal remains the same: against the backdrop of a massive lack of trust through saturated markets and products that are similar, corporations are, in the competition for clients, forced to approach their stakeholders differently than by common means. CCR presupposes the desire to stand out from the competition and, particularly in the field of corporate communication, to secure confidence, competitive advantages and verifiable income. The following measures have been defined for CCR: corporate sponsoring, corporate giving, corporate secondments / corporate volunteering, events, cultural commissioning, product-/image placement, cause-related marketing, public private partnerships, impact investments.

My only concern with this approach is that it starts to smack of artwashing/culturewashing and greenwashing. An arts organization can damage their image long term by having an association or accepting a gift from an unsavory individual or company. It would be worse if they were perceived as openly courting anyone who wanted to remove a blemish on their reputation.

Something Lamprecht wrote seemed to suggest this approach should be used with individuals as well as companies.

“…a key advantage of the model described here is no longer the need to decline and perpetuate the terminologically worn demarcations (CCR measures) between sponsorship, patronage, donations, etc. as a prerequisite for entrepreneurial legitimacy of individual cultural support measures.”

If individuals are not widely solicited for support in Austria, I may be misreading this to suggest that the idea of social responsibility should be applied to all efforts to garner support, including individuals. I know from reading other pieces in the Arts Management Newsletter that fundraising in Germany is conducted in a different manner than in the US. It may be similar in Austria where Lamprecht works.

But it is interesting to consider that rather than saying individuals donate and corporations sponsor, a single term and rationale for giving might be used.

Is there any benefit to trying to recast the rationale for why an individual in the US should donate? My impression is that different people are motivated to donate by different arguments. But if you change the message from donate to help a poor child experience art (charity) to donate to help a child develop into a better cultural citizen (social responsibility), is that better?

My suspicion is that “cultural citizen” will work with foundations and governments whereas “charity for the under served” is more compelling to an individual. But maybe I haven’t thought of the right terms yet.

Best Effort Yet And I Missed It

by:

Joe Patti

I didn’t know about NBC’s recent live broadcast of The Wiz until it was over, and that worries me.

It isn’t because I necessarily really wanted to see it. It’s the idea that if a company with the resources of NBC couldn’t make a person in the arts like myself aware that the show was going on, what hope do I, with my comparatively minuscule advertising budget and resources, have of reaching members of my community?

I haven’t had a television for about 5 years now and I don’t watch or rent video through Netflix or Hulu. If I did, maybe I would have seen something if NBC promoted it there.

As it was, I had no inkling NBC had even chosen to do The Wiz as their next project, much less when it would air. In all the blogs I read, all the webpages I visit, all the Twitter posts I read in the course of the day, I saw no mention of it until a bunch of people started gushing about how great it was during and after the performance. If there were banner ads on webpages I visited, I missed them.

I should mention, I did notice ads for a performance of Phantom of the Opera at some place in South Carolina. I wondered why I was getting what appeared to be retargeted ads since I am so far away geographically and never visited their webpage. There is a good chance I would have noticed something similar for The Wiz.

This challenge of reaching audiences as so many disparate channels of communication proliferate isn’t a new one. It has been the subject of discussion for a long time and many blogs and articles offer tips for using social media and other strategies to reach audiences.

While my experience (or inattention) isn’t necessarily indicative of a nation trend, as I say the fact that The Wiz broadcast went entirely under my radar caused me great concern. I guess for as engaged in the conversations of the arts field as I am, I am still joining the legions of the disengaged.

Cultural Promissory Notes

by:

Joe Patti

I was reading about a woman who put her San Francisco home up for sale at 2005 prices with the condition that the buyer sign a “cultural promissory note.”

Finally, they had to offer a 10-year “cultural promissory note”: a legally binding, decade long commitment to provide something of cultural value—theater tickets, writing lessons, organic produce from “your uncle’s farm in Salinas”—to the community or Lee herself.

San Francisco being San Francisco, the seller received bids from prospective buyers who promised to put in a decade of volunteer journalism for El Tecolote or donate 30 bottles of wine a year to a nonprofit organization. In other words, value: Buyers were promising their time, skills, assets, or donations in kind in place of cash up front.

I just love the opportunities the term “cultural promissory note” hints at.

Separate from any sort of real estate dealings, I wondered if there were any advantage to arts organizations providing an option to sign some sort of similar cultural promissory note or be a potential beneficiary of a cultural promise.

For example, in addition to requiring someone to help with administrative and maintenance work in exchange for studio space or access to resources, have people submit a proposal stating what other contribution they will make to the organization or general community.

By the way, the winning bid on the San Francisco condo included:

…a yearly free writing conference at Modern Times bookstore; a “bestseller visionary” membership to Litquake; tickets to cultural events of Lee’s choosing to the tune of $660 a year; a course at Stanford Continuing Studies, where Watrous teaches; and a donation to La Cocina, a Mission nonprofit that helps low-income women open food businesses.”

As a way to offer rewards/incentive for committing to a cultural note, perhaps people would get guaranteed orchestra section seats for back row prices, access to classes or rehearsal space, etc in return for a significant commitment to serve the interests of an arts council, cultural trust, arts district. So instead of a corporation or individual getting donor benefits at one place, they receive something for advancing the interests of multiple organizations.

I think this is probably thinking too conventionally compared to the possibilities people could come up with on their own. The people who ultimately purchased the SF condo probably put together a more varied and interesting bid than the seller might have proposed. It was also more appropriate to their abilities and general availability than anything the seller might have asked them to do.

A cooperative approach to receiving/delivering on a promissory note might be attractive to large business like a law firm that commits to working on zoning issues, property acquisition or lobbying for the creation of a cultural district. The families of their employees will have varied interests and will likely find the offerings of multiple organizations more appealing than a single entity.

The approach could also be focused on a more individual scale. For example, perhaps an incentive the Boys & Girls Club uses to hire a new director is tickets/membership donated by an arts facility. If the Boys & Girls Club is already paying to attend shows or take classes from the arts entity, those tickets/memberships may help over the long run as budgets get tighter and a decision needs to be made about what activities to cut.

Even if there isn’t an active relationship between the two organizations, that membership helps to start getting the new director invested in the community, perhaps even before they make the move and start their job.

As I say, given time and more minds, there are certainly many more intriguing possibilities that exist. The concept of “cultural promissory note” seems replete with so much potential that different places could easily create entirely different definitions of what one entails.

What would it mean to you?

Dozen-ish Views On Etiquette

by:

Joe Patti

Audiences today, they just don’t know how to behave!

You have probably seen a lot of conversation on this subject crop up whenever something egregious occurs and makes the news or social media rounds.

UK based What’s On Stage decided to tackle the subject of etiquette from all angles over the last week.  There is a full index of all the articles on their site.  It can be worth taking a look through because while they have the usual perspectives from actors, annoyed audience members and the obligatory post about how things only got staid and passive during the Victorian era, there are some voices that aren’t commonly heard.

For example, an usher writes how they and their compatriots are the public face of the theater and bear the heaviest expectation to enforce the rules but don’t receive the support necessary to carry out their charge.

What the usher has to say probably isn’t news, but is a reminder to examine whether we are providing our front line staff/volunteers with sufficient support.

A theater manager writes:

I do think audience behaviour has changed recently. People feel they know their rights more and don’t necessarily have to think about other people. It’s all about them: ‘this is ridiculous, I shouldn’t have to queue’. There is a sense of entitlement. It always seems to be: ‘I’m traumatised now, and what are you going to give me?’

People are angry when they get disrupted by phones, but it also works the other way. The person on the phone says: ‘What’s your problem? It’s my phone and I am busy.’ There’s no sense of being able to put yourself in another person’s shoes.

He/she notes that so often a balance has to be struck, especially when it comes to assessing whether dealing with a disruption will cause a bigger disruption than is already occurring.

Then there are those who like their audience rowdy and involved and a woman who was dismayed that the audience at a performance at Mamma Mia! was so polite, she couldn’t manage to get them to sing along with the performers.

If nothing else, the series is a good reminder that the question of etiquette is one encompasses an entire range of people, not just those in close proximity in a single moment.