Bloggers as New Arts Critics?

by:

Joe Patti

Yesterday I mentioned the idea that with the reduction of staff and space devoted to the arts in newspapers, bloggers might become the new performance critics. In preparation for holding forth on this idea, I wanted to see if anyone had written on the issue of bloggers and online journals replacing newspapers as information sources.

Some Context

As luck would have it, I came across an excellent article called Blogosphere: the Emerging Media Ecosystem: How Weblogs and Journalists work together to Report, Filter and Break the News . In this and three ancillary articles, (Are Bloggers Journalists?, Borg Journalism, and More on Blogging and Journalism) the author, John Hiler, really does an excellent job discussing how bloggers and journalists differ and how their existences are interrelated.

Among some of the points he made were: “Mainstream” Journalists don’t regard bloggers as journalists because of the subjectivity of their work. Bloggers don’t make any claim to objectivity and regard journalists as hypocrites for claiming they are. Most bloggers feel journalists have their own agenda, don’t adhere to their own code of ethics, and are frequently inaccurate in their reporting.

Some of the strengths and weakness of blogs that Mr. Hiler mentions are: They are good at realizing the implications of points and extending them to their logical conclusions; they are good at debunking stories, but not good at summarizing or correcting errors; there is a built in peer-review system.

To quickly explain-The first point is very encouraging to me since my whole purpose in writing this blog is to study the implications of things I have read on the arts. The second point, Hiler illustrates with some examples of how bloggers have quickly exposed money making scams where people make pleas for money and sympathy for their debilitating diseases. However, he also cites examples of bloggers mischaracterizing what people have said while summarizing articles. (The irony that I might be mischaracterizing him by summarizing his ideas is not lost on me.) He also gives examples of people linking to and citing controversial information like mad, but not doing the same when a correction was made the next day.

The last point about peer review is related to the debunking issue. One of the reasons journalists minimize the value of blogs is because there is no editor present to keep bloggers on course and reined in. However, Hiler cites examples of tens to thousands of bloggers contacting writers to point out errors.

Blogger as the New Arts Critic

Having read all this, I have a better idea of how a blogger could operate as an arts critic. What I envision happening to a lesser or greater extent is a paper really cutting back on coverage and an arts organization gradually becoming aware of people who are writing about their attendance experience. The arts organization contacts the people who write best and probably least critically of them and extend free tickets to them as they do the newspaper critic. (Though many newspaper critics do pay for their tickets) Then the arts organization begins quoting the reviews and directing people to that writer’s website.

There are, of course, benefits and pitfalls to this situation. First of all, the person doing the writing has to be seen as credible. They must write well, have a fair bit of expertise in the subject (rather than having taken an appreciation course in college), and certainly has to have a very limited conflict of interest (perhaps is a long time subscriber, but not on the board or a relative of staff).

Many newspaper critics are mindful of a code of ethics and will avoid any appearance of impropriety such as accepting benefits that the general public don’t receive. An individual who hasn’t been exposed to journalistic training might find themselves on a slippery slope of favor currying if they aren’t careful about what they accept.

Another thing that might detract from a blogging reviewer’s credibility might be the narrow scope of their experience and venue attendance. If the writer only attends one arts organization and has done so for the 15 years, they can only talk about how good the shows are in relation to past shows at the same venue. In the best of worlds, the reviewer would begin to receive invitations to ply their craft at other venues out of recognition of their excellent writing. There is a chance though that organizations will cultivate “pet” reviewers who are sympathetic to them alone.

On the other hand, audiences often crossover to different venues and can create a demand for reviews by the person whose opinion is most aligned with their own. This is where the strength of blogs comes into play. I had cited and article in an earlier entry that talked about how blogs are places where opinion leaders can state their thoughts and people can easily access them. It is the same in this case. If people come to respect a reviewer, a demand to have them review in many places can arise. Also, people who don’t agree with a review have the opportunity to post a review of their own possibly making them an opinion leader for another segment of an audience who shares their tastes. People also have the opportunity to write to the critic and support or disagree with what was written. This may keep the writer honest or it may make them conform to the loudest opinions to keep the hate mail away. Certainly, the blog writer has to have the thick skin of his/her newspaper counterparts.

The biggest danger could be that good writers might find themselves in trouble if a demand for their skilled services takes them away from their family and jeopardizes their positions at their day jobs. They may have a little more leeway than the newspaper reporter who often rushes from curtain call to make a deadline. However, there is certain to be some pressure by arts organizations and readers alike to produce a review quickly so decisions to attend can be made and tickets sold for the most days remaining in a run. Businesses may not look kindly upon their engineers and managers using work time to write reviews.

It certainly isn’t viable for organizations to pay for the reviewers’ time since those with the most money can get more frequent and perhaps better exposure. The solution, ironically might be to have a centralized organization/clearinghouse which insures the quality of writing and then assigns writers to shows on a rotating, as available basis. Hmm, this sounds like a newspaper! Truthfully, since it is doing little more than calling up a pool of reviewers, the clearinghouse could be the local arts council. The clearinghouse could charge a nominal fee to the participating organizations and host a centralized website where the reviews appeared so audiences didn’t have to hunt down the sites of the different reviewers. (Or the central website could link people to those individual’s review sites.)

The upside is that an organization gets well written reviews and stories. The writers aren’t called upon so frequently that they don’t feel the effort they are expending for free exceeds the value of the ticket and experience they are receiving. Since the writers aren’t working for the clearinghouse merely getting a call, they retain their independence.

A huge benefit of having bloggers write about your organization is that they don’t have the space restrictions newspapers have. They can do indepth advance analyzes of every aspect of your show and do a thorough critique of the performance/exhibit. (It would be great if newspaper reviewers could note that more complete versions of their stories appeared on the newspaper website as a number of magazines do.) Since they don’t have as strong a requirement to be objective or detached from what they are viewing, a blog writer may also be more apt to discuss nuances that particularly touched them personally or present an alternative dissenting view offered by a companion or even admit they might be wrong in their view as the audience seemed to enjoy the show where they had not.

It seems to me that a well organized relationship with blogging writer can yield greater rewards than a good relationship with a newspaper writer. I would bet that some variation of what I have suggested here will eventually emerge as the dominant fashion through which people receive information about arts organizations. The players might be different, but I believe the process could be very similar.

Media Mutations

by:

Joe Patti

I read a couple articles today about changes in the media. The first was about declining news coverage and the second, about the decline of beauty due to the arrival of HDTV.

The first article, entitled Audiences for US Journalists Decline, appeared in The Guardian.

The article began by saying:


Most American news media are experiencing a steady decline in audiences and are significantly cutting their investment in staff and resources, according to a report issued yesterday.

The study on the state of the US news media by the Project for Excellence in Journalism, which is affiliated to Columbia University’s graduate journalism school, found that only ethnic, alternative and online media were flourishing.

“Trust in journalism has been declining for a generation,” said the project director, Tom Rosenstiel. “This study suggests one reason is that news media are locked in a vicious cycle. As audiences fragment, newsrooms are cut back, which further erodes public trust.”

This isn’t surprising news for many arts organizations who find that their local paper is cutting back on the number of arts reviewers on staff as well as the space devoted to reviews and stories. What this means for arts organizations is that they will need to find alternatives for disseminating information about their offerings.

In addition to reaching patrons directly through emails and websites, arts organizations might also identify individuals in the community who produce well written web based critiques of performances and direct audiences to them as they have referred audiences to newspaper reviews in the past. (The positive and negative implications for the relationships that might develop between a blogging critic and an arts organization are very interesting and one I will explore in a future entry.)

The good news of this study is that arts organizations can achieve the elusive goal of diversifing the ethnic make up of their audiences through newspapers. According to the article “Spanish-language newspaper circulation has nearly quadrupled over the past 13 years and advertising revenues are up sevenfold.” With suitable programming, there exists some opportunities to educate and attract new audiences to an organization through newspapers.

Since an organization is going to be producing press releases in other languages, it would be beneficial to offer a duplicate of the organization’s website in those languages as well. Just because more people are reading newspapers doesn’t mean they are ignoring the web.

The second article was from the Chicago Trib and was listed on Artsjournal.com. It talked about how make-up could no longer hide actor and tv personality’s blemishes from the exacting eye of HDTV.

I had a number of reactions to this. First, I was somewhat optimistic at the idea that audiences might buy HDTV sets to get current with the technology and then out of a longing for the illusion of perfection, would flock to the theatre where they could escape the gritty reality of their idols.

Then I got a little depressed wondering if make-up artists failed to find a way to hide the flaws, would a new, more stringent standard of beauty emerge. Would future movies and tv programs be filled with the very few people who were naturally flawless because it was easier than taking additional hours to make masked flaws look natural. These people would, of course, have extremely brief careers as age quickly began marking them up.

Then I got optimistic again. Perhaps after fruitless attempts to fool the new technology, actors and tv personalities would stop trying so hard and we as audiences would come to accept all the normal picayune things which detract from imagined perfection. Perhaps HDTV will help usher in a more inclusive standard of beauty rather than create a more exclusive one. This seems like one of those battles that you win by losing.

Of A Certain Age

by:

Joe Patti

I came across a mention of the Performing Arts Research Coalition (PARC) study, The Value of the Performing Arts in Five Communities. This is an interesting study and will probably fuel a number of future blog posts.

The mention I saw today was in regard to the report’s finding that attendance at performing arts events was not strongly tied to age. The report says:

In contrast to education level and household income, age is not strongly related to attendance levels. This finding is interesting because popular discussions often assume that performing arts audiences are mostly composed of older people – a “graying” of attenders. Our findings, however, indicate that in some communities the 65 and over age category is the one with the greatest percentage of nonattenders. Austin again is an anomaly among the communities in the study. Although the relationship between age and attendance is not strong, it is negative. This indicates that in Austin, performing arts attendance is greatest among young people, with attendance declining among older age cohorts.

That put me in mind of a blog I wrote. I keep a file on my computer called “Good Ideas” where I put copies of articles I find on the web that I think might be of use at some point. (Though many times I find I only realize the value of an article months after it appeared and have a terrible time tracking it down again!) I looked in my file and found the entry I recalled was from Terry Teachout’s blog, About Last Night.

He quoted an article by Eric Felten about why it was pointless for advertisers to focus so much on the 18 to 34 male demographic and quoted a passage directly related to the arts.

A few years ago the Chicago Symphony commissioned a survey that found the average age of its concert-goers to be 55. But the orchestra’s president, Henry Fogel, didn’t fall for the actuarial fallacy. Instead he checked similar research done 30 years earlier and found that the average age at that time was also 55. “There is simply a time in one’s life when subscribing to a symphony orchestra becomes both desirable and possible,” says Mr. Fogel, now president of the American Symphony Orchestra League. Acting on this insight, the Chicago Symphony is wooing boomers who, though they may still enjoy their old Beatles records, long for a new musical experience. The orchestra has targeted new subscribers by advertising on, of all places, a local “classic rock” station.

Mr. Teachout goes on to talk about the fact that he himself didn’t become interested in visual arts until he was 40.

The study and the article gave me some reason for optimism. Certainly my tastes have evolved on many fronts as I have gotten older. As an avid reader, I have noticed that I am now intensely interested in books that bored me at one point. My taste in music has changed as I have gotten older. While I am not terribly interested in ballet and orchestra music, perhaps I will be at one point.

If these things are true for me, then there is a strong possibility that they will be true for many people my age. People may age and become more interested and open to experiences in the arts and resupply the older folks in today’s audiences. (From the study, it doesn’t sound like there are as many older folks as we think there are so that is heartening as well.)

Mr. Teachout points out however that he was already predisposed to find pleasurable experiences in the arts. He questions if it is wise to expect people who have never been exposed to the arts to grow into an appreciation of something that is unfamiliar to them, especially given the increased disappearance of school arts programs.

Indeed, most of Mr. Felten’s examples are about television programs and ads that fail to capture their target demographic and perhaps snag older demographics instead. Cars and television programs aren’t alien to 18-34 year olds. They may not have the means and interest in purchasing Volvos and watching 60 Minutes right now. However, when their interests and bank accounts mature, they won’t perceive too many barriers to their enjoyment and acquisition of things they previously regarded as the province of older folks.

Can the same be said of the arts? If you never laughed at a silly play as a child or were never moved by one of the more familiar classical music or opera piece as a teen ager, how likely are you to make the choice to attend an event when you get older? If you feel intimidated by your ignorance of the etiquette and dress code of an arts event, how willing are you to chance going to one without at least some advice from a friend?

Certainly, there are other elements that contribute to attendance that might influence someone who has never attended to start–friends who patronize an organization or the ability to make social contacts that will advance ones career, for example. But arts organizations can’t afford to depend on people’s friend’s and social/business expectations to drive audiences to their doors.

It seems to me that community outreach becomes more and more important these days. It also would seem that the interests of all arts organizations become more and more intertwined. Not all arts organizations can afford to send programs into schools and community centers. Almost all organizations can eventually benefit from the exposure a community gets to the arts if Mssrs. Teachout and Felten are correct.

It might behoove organizations who can’t afford to do outreach to lend some occasional support to those who can. Perhaps it is administrative support, contributing to study guides, constructing travelling sets, helping to book presentations.

Of course, it would also benefit organizations if they did as the Chicago Symphony did took a look at their audience very closely and determined if there were some untapped channels through which they could reach the non-attendees in their target demographic.

Thinking about what these untapped channels to the right people is going to be one of the things I mull over for awhile. I don’t know of many concrete examples like the one given about the Chicago Symphony and classic rock stations. I would love to hear of any unorthodox approaches other people have taken.

New Face and New Place

by:

Joe Patti

This is the first new post of this blog in my new location. All past posts have been moved from my old location to this one which I believe will be more serviceable.

The usual statements about beginning your indulgence until I get myself straightened out and designed in a lovely manner apply here.