Drucker on Personnel

I read the last two chapters of Peter Drucker’s Managing the Nonprofit Organization last night. Reading it has convinced me that I really need to go out and buy the book because its insights and guidance is too valuable not to have nearby as a reference source.

The last two chapters deal with collecting a good staff of paid and unpaid personnel and developing yourself, respectively. I fear a discussion of the qualities to look for in an employee will devolve into me holding forth as to why I am qualified under his criteria for all the jobs I have recently applied.

I will say that he gives very solid, well considered advice about the process of interviewing and training people. I gained a great deal of insight into where I and others may have made mistakes in our hiring and training processes. He extends the ideas I mentioned yesterday about communication and conflict resolution into creating and developing constructive relationships with staff, volunteers and board members.

The chapter on personal development affirmed I was correct in looking for a different position that would challenge and engage me. Even though things turned out badly for me when my employers learned I was looking around, it was a far better move personally (though not economically) than deciding to stay out of fear of the poor employment environment. (There have been between 60 and 300 applicants for each job for which I have interviewed. I hate to think how many may have applied for those I haven’t.)

One encouraging element of my recent experience is that I have really begun to feel that I am interviewing with organizations I deserve and which deserve me. I don’t know if it is a change in attitude and perception or if really good organizations are beginning to have opportunities for which I am suited.

Though there might be some more things I could be doing to improve myself. The process of writing this blog and the research it has entailed are exactly the type of self-development activities he encourages. Now to get someone to hire me and pay me for all the experience I have accumulated and all the value I have added to it in the course of writing and researching!

Although I read a great deal, I usually regard the activity as highly personal and don’t voice my recommendation of books. However, I obviously do so in this case. It isn’t very long, but it packs a lot of useful advice into a small space.

About Joe Patti

I have been writing Butts in the Seats (BitS) on topics of arts and cultural administration since 2004 (yikes!). Given the ever evolving concerns facing the sector, I have yet to exhaust the available subject matter. In addition to BitS, I am a founding contributor to the ArtsHacker (artshacker.com) website where I focus on topics related to boards, law, governance, policy and practice.

I am also an evangelist for the effort to Build Public Will For Arts and Culture being helmed by Arts Midwest and the Metropolitan Group. (http://www.creatingconnection.org/about/)

My most recent role was as Executive Director of the Grand Opera House in Macon, GA.

Among the things I am most proud are having produced an opera in the Hawaiian language and a dance drama about Hawaii's snow goddess Poli'ahu while working as a Theater Manager in Hawaii. Though there are many more highlights than there is space here to list.

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