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Month: October 2024

Numeracy Is An Important Skill In Data Driven Decision Making

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Museums As Progress sponsored a talk with John Falk today on a chapter from his upcoming book Leaning Into Value: Becoming a User-Focused Museum.

The chapter  addressed the value of data to museums, but I was obviously approaching it from the perspective of the value of data for all sorts of organizations. Falk mentioned many museums aren’t really clear about what to measure. They often don’t understand what data points matter most to their organization.

He acknowledged most institutions don’t have the resources to have a data focused team on staff or engage an entity to help them collect and manage their data. He felt there must be a collective effort through some of the larger museum service and advocacy institutions to collect some of this data. Though at the same time, individual entities must work on collecting data that is specifically relevant to their communities.

A person attending the session asked how organizations can survive and thrive executive leadership transitions. Falk’s response was that middle managers needed to identify the data that is most persuasive to leadership, not just colleagues and one’s self. He noted that the financial bottom line is often the most persuasive factor for executive leadership so you often have to show how your ideas and data will advance that concern.

This suggestion gave me a little pause because it felt like it reinforces short term goals over long term changes to culture that will have impact. One of the real issues facing both commercial and non-profit entities is the adoption of the flavor of the week. This also seemed to advocate for catering to the HiPPO in room (Highest Paid Person’s Opinion).

I am not sure that Falk was advocating for catering to the highest paid person’s opinion because the conversation soon turned to the need to break down internal organizational silos. People mentioned that often data is difficult to acquire because internal parties gatekeep access to it. Falk said that leadership is responsible for opening access to data across the organization both in the direction of top down, from the bottom up, and internal to each department pressing to de-silo that information. There is a need to share data and understand each other’s data.

When asked what the most desirable qualities of a museum leader were, Falk said it was a degree of numeracy. He said people didn’t need to be statisticians or a data wonk, but needed to at least appreciate the value of data in decision making. Ideally they should have some ability to analyze and employ data. Discussing an example from his book where someone thought the most important knowledge set for a museum executive was art history, Falk said you can hire people who know art history but as an executive leader you need to know how to work with data.

He also felt it was important for a leader to have the capacity and judgment to hire staff who possessed the people skills to serve an audience. Museum success is all about people after all so you need a staff which is adept at creating a welcoming environment for attendees.

As much as the conversation for the session revolved around data, Falk emphasized the value of co-creation with the community. He said you can build an exhibition designed to achieve certain learning objectives and it might meet those objectives. However, it is far, far, far better to go to the community and say we can create an exhibition around X subject or concept, what would you want this exhibit to help you learn about this subject? While this is much more time and labor intensive, Falk felt that the outcomes are far greater when the end user is involved with the co-creation.

I felt like this really dovetailed well with my post yesterday about the length and content of labels in museum exhibits. One of the final passages I quoted from the article mentioned that museum staff would observe how people interacted with labels and question them about whether they derived the information they wanted from the labels. I think that is probably a good practice regardless, but it might not be necessary to revise the labels so much if some of the target audience had provided input about desired outcomes of an exhibition.

It’s Not The Length Of The Label, Its The Quality Of The Content

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Ruth Hartt had reposted an Observer debating what sort of information and how much makes for a good museum label. It immediately occurred to me that this can be a tall order based on the fact that museum visitors may have different agenda every time they enter the doors. Thinking about the types of museum attendees discussed by John Falk, people may be coming to explore one day, facilitate friends and family another day, approach the experience through a more professional lens the next time, or just want to unwind and recharge.

My thoughts went to the Axios.com site which uses Zoom In, Zoom Out, and Go Deeper sub-heads in many of their articles. I thought that might be a good format so that people could decide how much detail they wanted about an object. However, there were people interviewed for the Observer article who not only thought less is more, in some cases they advocated that nothing is more.

 Ours is a literate culture rather than a visual one, and “there is a comfort in reading a label,” Gary Vikan, former director of the Walters Art Museum in Baltimore, told Observer. “You are offered facts that are very relatable, whereas artworks themselves aren’t so easily contained. Labels are a left-brain experience, while art is experiential and not a test of knowledge. In my world, people wouldn’t need the damn label at all.”

[…]

“Every year, I take my students to the Barnes Foundation in Philadelphia, which doesn’t provide any labels for artworks on display,” James Pawelski, director of education at Penn’s Positive Psychology Center, told Observer. “There is no intermediary between the viewer and the art, so students have to deal directly with the art.” He is not opposed to labels per se, but like many others, Pawleski has something to say about the many museum placards he sees. “You don’t want the label to take away the mystery of the artwork, what makes it interesting and inspiring. That’s why I prefer labels that help people become immersed in a work of art.”

Some of those that do use labels engage in a lengthy creation and editing process that spans different departments, acknowledging that museum professionals are so close to their work they often use insider terminology or emphasize aspects that appeal to professionals rather than the lay person.

At Atlanta’s High Museum of Art, labels originate with a curator, “written with the assistance of curatorial research associates,” and are then passed to the Department of Museum Interpretation for a review of “clarity of narrative and messaging, tone of voice, reading level and word count,” Mekala Krishnan, the museum’s associate director of museum interpretation, told Observer. But they’re not done yet. “There is usually some back and forth between the curatorial and interpretation departments before it then gets passed to our editor, who is the final gatekeeper for formatting, spelling, grammar and punctuation, as well as for overall clarity….

Some institutions keep working on their labels even after they are installed, with staffers watching visitors as they move through galleries, timing how long they stand in front of any object and watching their eyes to see if they are reading more than looking. Visitors may be questioned about what they saw: “What did you take away from this exhibition?” or “What do you know now that you didn’t know before?” This is quite labor-intensive and expensive, but it may be the only way to know for certain if the label did its job.

The article goes much deeper into the nuance and considerations that factor into label design. There is a fair bit of overlap between the philosophy of what to include on museum labels and performer bios and performance notes for live events…not to mention promotional materials. It is worth reading the article even if you aren’t in the exhibit based world in order to gain something of a disinterested perspective you can apply to experiences you may offer to audiences.

Art On The Farm

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It has been a few years since I posted anything about the Wormfarm Institute  so I was happy to read a Hyperallergic post via Artsjournal.com about Wormfarm’s annual Farm/Art D’tour which occurred a couple weeks ago.

People can drive around the farm land of Wisconsin to see various art installations and performances staged in the fields. The whole circuit is about 50 miles. Among the performances this year were the Hay Rake Ballet choreographing the movements of three tractors. There is video in the Hyperallergic article. It appears there may have been a line dancing component involved as well based on a call for participants on the Wormfarm site.

According to the choreographer Sarah Butler,

“It’s not every day that these farmers are driving and doing pirouettes with the tractors,” said Butler in an interview with Hyperallergic. “But nothing I was asking them to do was something they don’t do every day. It was really cool to see these three guys who are total masters of their craft being celebrated by their own community, as well as people visiting who are coming to see the DTour … for things they do every day that are oftentimes not really recognized as art.”

The concept behind Farm/Art D’tour is to raise awareness of the process by which food reaches people’s table and diminish perceptions that farmers and farming are disconnected from art. Based on the experience of one of the farmers participating in Hay Rake Ballet, he and some of his friends and neighbors are beginning to see that connection:

While some farmers refused to take part and one even backed out during rehearsals, Enge said he and his two fellow performers were exhilarated. “Seeing the joy in the other drivers and in the crowd … it really touched me.” On the drive home one of the other farmers told Enge, “Hey, if they’re going to do it again, count me in.”

There are some good images of some of the other projects in the Hyperallergic piece and on Wormfarm’s Facebook page.

Now May Be The Best Time For A Story Circle

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At one of my previous positions, I had started a conversation with a local storytelling group about partnering on a curated storytelling series. This conversation happened a month before the outbreak of the pandemic. The series went on more or less as planned, albeit in a much larger space that allowed for social distancing. I credit that series with helping to breakdown perceptual barriers about our venue and who it as for and contributing to the further development of a relationship between under served segments of our community.

A couple weeks ago, Arts Midwest posted a piece about facilitating story circles by Ben Fink. I have written about Fink and the work he did at Appalshop in Whitesburg, KY a few years back. The Arts Midwest piece contains a guide for hosting a story circle, including a link to download the materials. In my former position, we hadn’t used the story circle format, but according to Fink the community can experience similar outcomes.

There are a number of rules for participation he outlines, but one of those appears to be key to the experience is:

And finally (this is important) everyone is asked not to share the story they think of when they hear the initial prompt (more on prompts below), but to listen carefully to the stories that come before theirs, and then to share a story that complements, complicates, contradicts, or otherwise responds to the stories they’ve heard so far.

Near the end Fink provides the following insight from his decade experience participating in story circles:

In a story circle, people who tend to dominate discussions learn to listen, knowing they’ll have their turn to speak and be heard; and people who tend to hold back find themselves speaking up, knowing that no one will interrupt or talk over them. At the end, when the group reflects together about the stories they’ve just heard, they inevitably discover elements of a “story in the center of the circle”–a story that they find, to their surprise, they all somehow share.

The rules and guidelines – and the facilitation guide makes a distinction between the two – are designed to achieve this sort of result where the garrulous listen and the introverted are allowed the space to speak.

Is The Distinction Between Art & Science More A Matter Of Discomfort Than Fact?

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Daniel J. Levitin had a piece in The Walrus this month where he goes on at length about how music is therapy.

In the middle of the article were a couple paragraphs that suggested the dividing line between artists and scientists isn’t as stark as described.

Beyond the usual example of Albert Einstein and other scientists have creative hobbies Levitin seems to suggest that the effort to establish a distinction between art and science may be based in a degree of discomfort with anything that might blur those lines. (my emphasis)

Good medicine relies on clinical judgment, refined through the same sort of trial and error and creative problem solving that artists and scientists use. Both the master physician and master baker must improvise. (Although the thought of a brain surgeon “improvising” may fill you with terror, it’s actually necessary, as neurosurgeon Theodore Schwartz explains. “Not only is the normal anatomy of every human variable, and unique, every tumour has its own configuration that distorts the landscape into which it has dug itself in a slightly different way. Inevitably, the reality we encounter differs from our expectations of what we thought we would find.”)

The most important distinction, then, isn’t in separating artists from scientists and doctors but in separating creative thinkers from formulaic ones, separating those who can tolerate uncertainty from those who cannot. Art, science, and medicine trade in doubt—and in its remedy, improvisation. Moreover, to be effective, the musician, the therapist, the scientist, and the physician must establish a rapport and a relationship of trust with people they may have never met.

Better To Adjust Price Vs. Discount

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Dave Wakeman’s appearance on Angela Meleca’s ARTS Redefined podcast was making the rounds of LinkedIn last week. One section in particular where Wakeman discussed his opposition to discounting caught my attention. (Starting at 27:10, the index in the video is way off for some reason)

Wakeman says people tell stories about themselves –what type of person they are, what value they have in the world. He says discounts do the exact opposite – it removes the value narrative and says you are a commodity and suggests you don’t believe in the value you are offering.

Wakeman recalls one of his marketing professors taught him that for every 1% you discount, you can lose up to 40% of your profit. Wakeman acknowledges it is an extreme example and the typical loss is around 10-11%. He cites additional research on the other side that shows for every 1% you raise your price, you gain 10-11% in profitability.

He says that the first time you discount, you might get good results but then people learn to wait for the discount. The better approach is to just recognize you set the price too high, change the price and continue with that new price.

Without naming names, Meleca gives Wakeman the example of an arts organization that makes all their tickets $11 with the expectation that people will enjoy the experience and come back again at a higher price.

This is clearly a reference to Opera Philadelphia’s  $11 pay what you want campaign that was introduced at the end of August. I suspect the podcast episode must have been recorded around then because Wakeman doesn’t seem aware of this and I am reasonably confident I saw him comment on the story in early September.

I will say that based on Opera Philadelphia reported ticket revenue being generally 13% of their revenue, I don’t necessarily think they were depending on people returning at a much higher price point in the future. Fundraising is probably at the core of their plan to stay in the black.

Interestingly, Wakeman brings up a “not going to name name’s” example of a sports team that did the same thing. He characterizes the belief that people will come back at a higher price as just stupid. He says it is much tougher to raise a price when you have lowered it.

He goes into detail about the approach of just changing the price and how to communicate it in a way that is positive for you. Announcing a whole new block of seats at $20 Vs  20% off ticket price is a more constructive framing. The discount raises questions about the value of the show and how it is selling.

That said, I want to point out you can only do that so much. There were a lot of concerts this past summer where people had purchased tickets at $300 or more several months out only to find them selling at around $50 dollars a couple weeks out from the show. Based on what I saw unfold on regional concert venues this summer, I am pretty sure some of that is attributable to 3rd parties buying up all the tickets, ratcheting the price,  and then trying to unload them when they wouldn’t sell.

Whether it was 3rd parties or the venue themselves, there were a lot of pissed off people making videos and comments on social media because their perception shifted from being smart for getting tickets early to being cheated of the hundreds or thousands of dollars difference between their purchase price and the current sale price.

Wakeman talks about this shift in perceived value in regard to discounting as well. He suggests having a strong data based process in place for price setting so that you have the best chance of creating an accurate price in the first place.

He says pegging it to the actual cost of presenting the show is bad because that often doesn’t align with perceived value.

Once you set the price, don’t be timid or apologize for it – promote it confidently and proudly.

 

90 Years Of Cultivating Community Around Flowers

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Last month, the Bloemencorso Zundert, caught my attention. It is the largest flower parade in the world held in Zundert, Netherlands. Twenty hamlets compete to have their parade float judged as the best. Apparently, they only use dahlias are used in the Zundert parade and six of the nearly eight million flowers are cultivated in Zundert. The parade started in 1936 with 17 hamlets. The other three have joined more recently.

The entire effort appears to be volunteer run from the cultivation of the flowers, to the design, to the assembly of the flowers just days before the parade. Not to mention the movement – the floats tend to be human powered. If you look closely at some of the videos below, you can see the feet of the people acting as the internal engines. The webpage for the event translates relatively well into English.

Being a Tolkien fan, a video of the Khazad-Dum float is what had initially caught my attention and led me to do some further investigation of the event.

However, that wasn’t the winner. It appears it didn’t rank well with the official judges, but took 2nd place in a vote for audience favorite.

This is the one that won:

Here are a few more that caught my eye.

Kickstarter CEO Say More Needs To Be Done To Support Participation In Arts

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The National Endowment for the Arts asked a number of different people to respond to the 2022 Surveys of Public Participation in the Arts (SPPA).

One of those asked to respond was Everette Taylor, CEO of Kickstarter, a site that has essentially become the alternative to foundations, governments, and institutional funders as a funding source for creative projects.

He says a partnership with Skoll Foundation, Mellon Foundation, and Creative Capital to provide $700,000 in funding to 600 BIPOC creators helping them raise $11.7 million.

“In recent research, still unpublished, Kickstarter creators report earning $5.15 in additional revenue from each dollar raised on Kickstarter. That places the total estimated economic impact of the $700,000 fund at close to $70,000,000, a 100x return on that cultural investment.”

That data comes from one of his recommendations about making funding to creatives more accessible, especially for smaller scale projects. Part of that includes making it easier for people to apply with fewer strings and follow up reporting burden attached.

His second recommendation is about strengthening community among art makers by providing some infrastructure for creating networks and sharing work, and encouraging cross-pollination and collaboration.

His third recommendation referenced changing the definition of art making, including who gets to participate in making art. He lists all the projects that have been funded by Kickstarter highlighting the expansive storytelling techniques facilitated by books, tabletop games, roleplaying games receiving support. He points to these games as something of an underdeveloped framework for allowing more people to participate in a creative process.

He warns that AI is in a position to marginalize and supplant many of the burgeoning creatives who have only just begun to realize success through opportunities for funding that platforms like Kickstarter provides. There is something of an implication that as much as Kickstarter has done to help these artists, their capacity is still comparatively too narrow to provide the support and resources the creative community needs to succeed.

Music, Lyrics, Comprehension and Memorization

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Pretty interesting article on The Conversation about how different types of music can help or hinder cognitive activity. The target audience for the article it primarily students in relation to their study habits, but it does provide general insight about how tempo and lyrics can impact comprehension and memorization.

For example, I have found that I have a more difficult time creating anything with verbal or written content if music has lyrics. However, if I am working with numbers, say balancing accounts, lyrics don’t inhibit me at all. (Though my singing along might disturb my co-workers.) Though age may also be a factor because I don’t remember having as much difficulty with writing to music with lyrics when I was younger. And the article sort of alludes to the fact that different people have different capacity to multi-task.

Here is some of what the article has to say. A fair bit of space is also devoted to the damage volume can have on hearing.

Numerous studies have discovered how music can affect study and work habits:

  1. Listening to instrumental or familiar music in the background competes less with a study assignment than music with lyrics or unfamiliar music. Instrumental music also seems to interfere less with reading comprehension and assignments requiring verbal and visual memory than does music with lyrics.
  2. One study showed soft, fast music had a positive impact on learning, but loud and fast, loud and slow, and soft and slow hindered learning.
  3. Upbeat music with a higher tempo may help when you’re doing something requiring movement or motivation, such as exercising or cleaning your room.
  4. The more difficult your task is – for instance, memorizing material, problem-solving or learning something new – the more likely the music is distracting and people often need to turn it off.

People Are Reading Less AND Barnes & Noble Is Opening More Stores Than Ever

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The National Endowment for the Arts recently released data showing that the number of adults and children (most of the data from surveys of 9 and 13 year olds) has been decreasing over the last decade.

 …according to its 2022 Survey of Public Participation in the Arts (SPPA), conducted by the U.S. Census Bureau, 48.5 percent of adults reported having read at least one book in the past year, compared with 52.7 percent five years earlier, and 54.6 percent ten years earlier. Meanwhile, in 2022, just 37.6 percent reported reading a novel or short story, compared with 41.8 percent in 2017 and 45.2 percent in 2012. As we said at the time, the fiction-reading rate was the lowest in the history of the SPPA, a survey that goes back more than three decades.

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….the share of 13-year-olds who reported reading for fun “almost every day.” In 2023, the figure was 14 percent, down from 17 percent in 2020 and 27 percent in 2012. The share of 13-year-olds who fell into this reading category in 2023 was lower than in any previous test year, …

[…]

For decades, more than half of all nine-year-olds reported reading for fun “almost every day.” In 2012, that figure was 53 percent. In 2020, it dropped to 42 percent, and in 2022 (the most recent year for which data are available), 39 percent. Also in 2022, the share of nine-year-olds who “never or hardly ever” read for fun was at its highest: 16 percent.

Since these trends existed prior to the pandemic, we can’t blame it on Covid. I was harboring some hope that being cooped up at home might have led more people to pick up reading as a habit.

On the other hand, Barnes and Noble is planning on opening 58 stores in 2024, more stores in a year than they have since 2009. In some cases, they are re-occupying buildings they left years ago. From what I have been reading over the last year, some of their success seems to be attributable to the corporate office giving the individual stores more license to customize their spaces to the communities in which they are located and aim for a more independent bookstore vibe. The company recently bought a local bookstore chain in CO with the intent of operating under the local name rather than Barnes and Noble which seems to reinforce their local flavor strategy.

The BN store near me seems to always be hopping despite the dwindling fortunes of the mall surrounding it. It has appeared to be a third place gathering space for a lot of tweens to interact in a way that makes me secretly grateful. I have seen articles claiming there is a resurgence of reading among Gen Z thanks to the BookTok trend on Tiktok.

But I think both the decline of reading and Barnes and Noble’s growing success can be true. I wouldn’t be surprised to learn that Barnes and Noble is increasingly finding success selling non-book products, services, and programs. It all bears watching and considering.

Doing The STEM Strut

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h/t to my friend Tonja Khabir for linking to a CNN piece about Yamilée Toussaint, the founder of STEM for Dance, a program which integrates dance with STEM subjects to encourage girls of color to pursue careers in STEM fields.

If you are thinking this sounds familiar, I had written a couple of blog posts about Philadelphia based DanceLogic, a program that is also designed to encourage girls of color to enter STEM fields.

For Toussaint, the germ of STEM for Dance started when she was studying mechanical engineering at MIT and was one of two women of color in her major. The article says the organization has programs in nine cities. It appears the activities are a mix of school clubs and camps in which the girls can participate.

The organization’s school and summer programs typically attract girls who identify as dancers but are hesitant about STEM. Through the supportive community and hands-on projects, the girls begin to see themselves as programmers, engineers, and innovators.

[…]

Rather than teach dance and STEM separately, the program combines the two. Working in small groups, the girls choreograph dance routines that include STEM elements, such as LED light strips that they code to light up with the music. The girls also create songs through computer science that they incorporate into their performance.

President Carter & The Arts

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In honor of former President Jimmy Carter’s 100th birthday, I thought I would share a piece that appeared in ArtsATL about Carter’s interaction and appreciation for the arts.

The article initially caught my attention due to its focus on Carter’s interactions with musicians who lived in Macon, GA where I had lived for a time:

In that interview, Carter mentioned that when he became governor, he got to know some of the people at Capricorn Records in Macon, Georgia — among them Otis Redding.

“It was they who began to meld the White and Black music industries, and that was quite a sociological change for the region. So as I began to travel around Georgia I made contact a few days every month or so with Capitol Records, just to stay in touch with people in the state, and got to know all the Allman Brothers, Dickey Betts and others. Later on, I met Charlie Daniels and the Marshall Tucker Band.” As time went on, Carter realized the importance of the arts and music to bringing people together, says Paige Alexander, CEO of the Carter Center.

Not everything he did as governor of Georgia was always pro-arts. During his tenure the State Arts Commission was eliminated and arts funding severely cut. Though by the end of his term in 1975, the funding increased from $128,000 to $183,000 ($1,069,256 today).

In 1973, apparently in the wake of the success of the movie Deliverance, he created the State Motion Picture & Television Advisory Commission in an effort to tout Georgia as a filming location. Not quite the movie I would be promoting as a good representation of the people and locations available in the state. But the state has become a very active filming location, especially in recent years.

Carter himself became interested in woodworking and painting when he was in the Navy and took it up more actively after his term as president. And, of course, he was active in wood working of another sort via Habitat for Humanity.

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