Organic Arts, Taste The Difference

by:

Joe Patti

My cousin is a farmer. But he isn’t just any old farmer. About five years ago he started working his farms with two massive Belgian draft horses rather than using gas powered equipment. When fuel prices started climbing last year, I figured I might end up taking lessons from him some day. He hasn’t turned his back on technology by any means and calls upon neighbors to do some of the tasks that are either too much for his horses or can’t be done with his team. But he is really committed to sustainable farming with out chemicals and the like.

I have been trying to discern what lessons his way of life might have for my way of life. My cousin’s farm contributes goods to a community supported agriculture cooperative where people subscribe to receive a share of his produce throughout the year. He would probably farm like this anyway, but his timing is fairly good in that he is doing this at a time where value is being placed on organic and free range farming. His website outlines how his crops and livestock are employed to support each other which adds value to the sides of free range beef, sheep, poultry and eggs you can purchase from him online.

So I am trying to figure out what is the back to basics approach the arts can take? Other than the piano and sheet music in the parlor, I can’t really of an archetypal image in American arts life with which to appeal to people. What ideals would you invoke to remind people of value that has been lost in present times? How are they diminished by cell phones and the Internet?

And really, it is a lot of idealism that people are buying with their free range organic food these days. It can’t diminish what my cousin is doing to say so because he is obviously a true believer. I grew up surrounded by farms, (God help me, but the smell of manure still makes me nostalgic), but most consumers have no direct experience with process by which food is produced. The basics they are trying to get back to isn’t likely something they or even their parents once had and yearn for again.

So the success of a campaign on behalf of the arts wouldn’t necessarily depend on people having experienced the arts. It would just need to evoke some value people feel is missing from their lives. One of the images we want to avoid is that of the elite, white audience. Unfortunately that is a real historical image. Not only do most arts organizations want to avoid that as they strive to be more multicultural and inclusive, but likely would prefer people not imagine audiences comprised of rich bankers.

It may sound manipulative to say success depends on using the right turns of phrase. As we are all aware though, the reality is that we start from zero with vast number of people. If more people had interaction and experience upon which to appeal, it would certainly be more effective to connect with real experience rather than a nebulous ideal. The problem people like my cousins have is that there are a lot of companies out there playing fast and loose with what constitutes what organic and free range means. It is obvious that my cousin’s operation is sustainable but the other guys can undercut his price by employing less rigorous standards and calling it the same thing. If more consumers possessed the discernment which comes from direct experience with the food production process, fewer would be fooled.

In terms of producing a sustainable arts product that has resonance with a community, Scott Walters’ Theatre Tribe appears to be a viable option. (Albeit the only considered plan of which I am aware.)

Having a good product still doesn’t solve the question of messaging. Though certainly real quality lends itself to convincing arguments about value. The simple truth is, evoking the idea that arts attendance fills a gap created by modern life may not be the most effective option. You don’t need me to tell you quality doesn’t equal success. As big a trend organic is these days, there are still far fewer farmers than there were when I was a kid.

Perhaps the only lesson to take from my cousin’s example is one we already know as arts people. First, do what fulfills you and if people are interested in paying you for it great. As I said, his decision to farm with draft animals was not motivated by the credibility he would get with consumers of organic food and hopes of income as a result. He may not even make much selling to that segment of people. (In fact, he teaches agriculture at a local high school.) He just likes working his farm.

Heading To Other Shores

by:

Joe Patti

I was pleased when Ron Spigelman over at Sticks and Drones chose to start Take A Friend to the Orchestra Month by acknowledging the poise with which the Honolulu Symphony Orchestra musicians and administration were conducting business in tough economic times in contrast with the tensions other classical music organizations were facing. Granted with their pay six weeks in arrears, the moral victory didn’t go very far in putting food on the Honolulu musician’s tables or paying their mortgages, but at least they had the consolation that someone noticed and appreciated their approach to the situation.

Unfortunately, things may be getting a little tougher for the symphony. The Honolulu Symphony announced yesterday that Executive Director Tom Gulick will step down when his three year contract expires on June 30. (Seems like it was just last year I was heralding his arrival.) Gulick has been credited with doing much to increase the financial support and income of the symphony. Whether he is leaving of his own accord or because the board decided he hasn’t done enough is unknown to me at this time. In any case, this leaves the symphony without executive leadership for a time and requires the expenditure of time and dwindling resources to search for another.

Though if you think about it, Honolulu’s composure might work to its benefit. If you are a potential executive director, you know just about any organization you join in this financial climate is likely to be in tenuous financial shape. Wouldn’t you be more inclined to interview with an organization which has proved it can resist the general trend toward acrimonious relations between administration/board and musicians? (Not that living in Hawaii doesn’t have its appeal as well.)

Is Your Price Right?

by:

Joe Patti

Via Bill Byrnes, Dean of the College of Visual and Performing Arts at Southern Utah University, I recently became aware of a company called The Pricing Institute. Their services seem to focus mostly on optimizing the pricing structure of arts organizations.

My initial thought was that price does not develop relationships. If I am going to have a consultant come in to help me improve my organization, pricing while important, isn’t going to solve my organizational problems over the long term. But what isn’t valuable to me as theatre manager has worth to blogger me because I know it may be of interest to my readers.

An observation made on the Pricing Institute website bears noting. Price may not develop relationships, but it can ruin them. “Excessive or irregular discounting practices can leave customers confused and even resentful,…”

Taking a look at the case studies, it is clear that they don’t just emphasize retail price points. One of the problems they saw with Huntington Theatre Company’s approach was that the “marketing messaging was focused on pricing vs. value.” For Philadelphia Live Arts, one step they took was creating a separate identity for the Live Arts performances versus Fringe performances.

Reading through the website, I can see the value of the the services they offer. I didn’t really doubt the importance of making wise decisions about pricing. Given that fund raising is becoming more difficult, effective generation of earned revenue becomes crucial. I readily admit that I could certainly use some guidance in making prudent pricing decisions. But as I said, I can see this sort of a examination as part of a larger consultant visit.

I suspect that most arts organizations would be of the same mind. They probably don’t hire a consultant until there are so many areas of concern that guidance in just one area isn’t enough.

Come to think of it, that might be why the Pricing Institute is structured the way that it is. It is a joint venture between three different consultant firms. The structure may allow them to give stand alone pricing guidance to those who just want that while also enabling three different consulting organizations to provide great pricing advice when addressing organizations with larger concerns by calling on the expertise of their partners. As I said, I don’t know if that is how they operate, but the ability to offer a sort of “value added” service could be advantageous to all.

Artists As The New Entrepreneur

by:

Joe Patti

I was reading an interview on Inc.com with Jim Collins, author of Built to Last in which he says being an entrepreneur is less risky, though much more ambiguous, than working for someone else.

Not risk. Ambiguity. People confuse the two. My students used to come to me at Stanford and say, “I’d really like to do something on my own, but I’m just not ready to take that much risk. So I took the job with IBM.” And I would say, “You’re not ready for risk? What’s the first thing you learn about investing? Never put all your eggs in one basket. You’ve just put all your eggs in one basket that is held by somebody else.” As an entrepreneur, you know what the risks are. You see them. You understand them. You manage them. If you join someone else’s company, you may not know those risks, and not because they don’t exist. You just can’t see them, and so you can’t manage them. That’s a much more exposed position than the entrepreneur faces. But there’s lower ambiguity on the paint-by-numbers path: very clear but more risky. The entrepreneurial path: very ambiguous but less risk. Of course, the truth is that it’s all ambiguous, anyway. If you think you can predict the future, you’re crazy.

One of my first thoughts was that if this were true and everyone thought this way, everyone would be an entrepreneur and no one would be around to work. Is it the illusion of security predicated on the belief that a company has a business model and system that will ensure salary and medical insurance payments are made that causes so many to work for another instead of themselves? Who wants to handle all the legal paperwork and accounting associated with running one’s own business when you can work for someone who has lawyers and accountants to do that work already? (Though lately few are investing too much confidence in accountants and lawyers.)

But on the flip side of things, I wondered if the relative lack of security associated with working in the arts is one of the reasons so many arts organizations pop up. If the prospects of success are chancy across the board, I suppose it is logical that you cast your lot with the devil you know rather than joining someone else. You figure you can out economize them. If they are putting on good shows eating frozen pizza, you can do a better job while surviving on ramen noodles all the while hoping you will be eating better at some point down the road.

I think people in the non-profit sector embody Collin’s vision of entrepreneurs pretty well in that many do understand the risk and ambiguity involved with working for another or one’s self. I almost wonder if it might not be worthwhile encouraging people in the arts to apply this energy and willingness to endeavors outside of the arts. We have all been told, if you can imagine doing something else, do that rather than pursue a career in the arts. I am sure everyone has envisioned what that something else might be. In some cases, it might involve working for someone else, but that vision might be easily be diverted to working for oneself.

I really suspect that the internal drive an arts person has that sustains them in starving for their art is the exact same drive entrepreneurs employ in starting up their companies. The only difference is that the arts person may see growing their vision to a 500 employee company as selling out. To be fair, the whole process of meeting with venture capitalists, dealing with human resources, accounting and laws can seem intimidating and impregnable barriers. They say the next phase of the economy will emphasize the creatives. What if this might portend the emergence of organizations and processes which take advantage of the drive and vision of the artist and facilitates with the removal of the barriers either through training or performance of those functions in a manner which the artist can easily relate.

Let me be clear, I am not necessarily talking about empowering artists to be more successful artists. Yes, it would be great if solid arts organizations emerged. I am referring instead to arts people bringing their drive to the thing they would do if they weren’t in the arts. I am thinking about directing that drive toward game and software design to restaurants to human resource companies.

Wouldn’t be heartening to have worked in the arts for 10-15 years and realize that your hard work and relentless drive proves you may just have the tenacity to embrace the risks inherent to starting up a new company and there are people who want to help you do it?