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The Secret Lives of Theatre Managers

April 1, 2008

by:

Joe Patti

My picture was in the paper this Friday for an extra-curricular activity I engage in. It had been taken a few weeks ago so when someone mentioned they had seen me, I discounted it. Since then I have been congratulated and razzed by everyone from co-workers to my dentist.

As I was leaving work this evening, the assistant theatre manager said I should put the photo up on our website to humanize the organization a little. I dismissed the idea because the organization isn’t about me and the goofy poses I take while not at work.

As I drove home, I started having second thoughts. People don’t support organizations, they support and donate to people. That is one of the reasons why I generally make a short curtain speech enjoining people to turn off their cellphones, pointing out the fire exits and telling them what a wonderful time they are about to have. I could record this stuff but the human element is eliminated. Certainly having someone in the lobby to congratulate, complain or petition that they can recognize helps with audience relations, too.

But do they really care about what I do in my off time? My supermarket was posting banners showing how different employees were working in the community as volunteers. Presumably this was to influence people to identify more closely and positively with the supermarket as a community entity. My staff and I are pretty much wrapped up in our jobs at the theatre and hardly have enough time to generate the same credibility.

Those banners struck me as a little manipulative anyway. As with everything, humanizing yourself has to be done correctly for the community. I don’t know how well it did in Milwaukee, but I thought the video the Milwaukee Symphony did for the opening of their season worked well in this regard. They filmed concert master Frank Almond talking about the upcoming season as they follow him around his house. What really worked for me was that they had his daughter dancing and twirling around the living room and zipping across the back deck on a scooter. It made me comfortable listening to him talk about his violin and the music he was going to play. The video made me feel like I would be able to understand and feel something from the music being played during their season.

It would really be great if they would let me twirl around in the aisles like Frank’s daughter.

I am not quite sure if the dynamic between my organization and community is one where learning about the hobbies of the staff will positively influence our audience’s perception of us. More to the point, I am not sure if I want my audience having a relationship with my private life.

Audience Relations

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Skeptical Eye on Board Recruitment

March 31, 2008

by:

Joe Patti

I was idly perusing a national arts job site this weekend and came across a board member solicitation for a small theatre in a major city. I thought that was interesting because an organization usually forms a nominating committee and seeks to balance the board in terms of what people might bring to short and long range plans. Though BoardSource counsels against indiscriminate recruitment, I imagined while perhaps inexperienced, they were being a little adventuresome and casting a wide net. They specified a love for theatre and preferred that the members not be theatre professionals.

Then I noticed something that made me a little wary. The cover letters and resumes were all going to the artistic director. It is something of a conflict of interest to have the people responsible for overseeing the finances and operations chosen by the person whose activities will be monitored. Adding to my unease was a check of their organization’s website and 990 filings on Guidestar which revealed of the five board members, three were employees. The artistic director, managing director and production person all sit on the board. This isn’t a new company that just formed and hasn’t had a chance to recruit outside the handful of friends who started the venture. The organization is almost 9 years old and if their claims are true, has garnered enough critical acclaim to attract interest in serving from a decent number of people.

I checked the non-profit corporation laws for the state in which the organization is located and there is no law against such a heavy staff representation on a board. In fact, it appears only California makes such a prohibition. Don’t quote me though. This type of mix is generally advised against. This exchange on Idealist.org gives a sense of some of the factors to weigh.

It initially appeared to me as if the artistic director may be trying to manipulate the selection process in order to surround himself with people who will help raise money and not challenge him. My suspicions ran so high that I was ready to name names in the post and encourage people to stay far away. However, I also considered that maybe someone advised them that their current board set up looks suspicious and they should make an effort to expand board membership if they want to attract more serious funding.

Which is not to say that next year the artistic director won’t have surrounded himself with 10 yes men and women. There were some clues in the 990 and organization website that I pursued with a little Googling thatl makes me wonder how independent the other board members are. The other endeavors with which the board members have been involved makes me skeptical of any suggestion that they didn’t know any better about the composition of their board.

I also have to admit there are many possible variable of which I am not aware that could explain this situation so I am not going to be outing them here. On the other hand, I am quite pleased with how easy it was for me to research the organization, the board members and the specific laws of their state dealing with non-profit boards. It is very encouraging to see the increasing ease with which research can be conducted.

Leadership, State of the Arts, Terms and Ideas

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Other Ideas

March 26, 2008

by:

Joe Patti

Scott Walters over at Theatre Ideas had some thoughts on yesterday’s post and then I responded to his entry and, if I didn’t mess up my submission while running back and forth preparing my dinner, just replied to his response.

With all that thinking and writing, I pretty much figure I have done my blogging contribution of the day. Whew!

Actually, I did want to highlight a project Scott has been working on in conjunction with other arts bloggers, over the course of a number of blog entries called Theatre Tribe. This project is dedicated to finding viable way to do theatre in the changing economic/political/social landscape. Since he has been developing the concept essentially from scratch in entries interspersed over the course of several months, he has set up a central page that organizes his thoughts for easy reference. I have read some of his entries at various points though when I clicked through the headers on the central page, I realized how many I had missed. Scott presents some interesting ideas for revising the way performances are mounted and the nature of the artist-community relationship.

There are times when I find Scott’s writings to be strident and in opposition with my own thoughts. But he is also very thoughtful and reflective. Which is why I keep going back.

General Musings, Terms and Ideas

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Are You Living Where You Should Be?

March 25, 2008

by:

Joe Patti

Richard Florida, who rose to fame alongside his Rise of the Creative Class figures you should evaluate if you are living where you should be. As I read the reviews and summaries of his new book, Who’s Your City?, I get the impression that it may have just gotten harder to attract the creative class to one’s area.

Of course, it has always been difficult or easy without Florida saying it. But from what I read and what he talks about in this newspaper article, it seems like there is an underlying vibe a lot of places that attracts (and repels) certain types of folks. If your community doesn’t already have a certain nascent characteristic, it is going to be tough to cultivate a change in that direction. There is a certain inertia to some places that will hinder efforts if local government/Chamber of Commerce, etc is trying to push things in an opposite direction with the intention of attracting the treasured creatives. He even implies an entropic influence on people drawing their values and attitudes closer to being in line with the general community over time. (Though most people who are considered the loony liberal or raging conservative probably won’t ever be wholly converted short of consciously willing it.)

Florida talks about certain communities being suited for people at different phases in their lives and lists the “best of” in large, middle and small regions. I haven’t read the book but if I were to hazard a guess, given that creatives, like all mortals age and mature in their outlooks, attracting them is probably a matter of exploiting the aspects of your community that best suit a certain demographic rather than aiming for the young and hip (unless your community is a burgeoning hip place.)

What appealed to me more than the top five list was another section of the website that poses 20 questions to help you decide what communities are best for you. This is great for me because I am young and hip in atypical ways. The strength of the place finder is that it makes you examine your criteria for your ideal community and forces you to do a little research to answer all the questions.

You plug in where you live and up to four places where you want to live. It then asks you to rate each city on typical things like economy, geography, climate, available jobs, health care, arts, schools and housing costs. But it also asks you to rank them on things like trustworthiness of politicians and business leaders, availability of technology, diversity of leadership and community and openness of the community. In the end you may discover that while you always dreamed of living in Seattle, you are better off living where you are.

I suspect the place finder might even be help people focus their thinking when they consider founding an arts organization. (Maybe the NEA or Americans for the Arts should adopt a similar tool specifically for the arts.) Even without his book being published, I don’t think I would be suggesting anything earth shattering were I to say that founding an arts organization that doesn’t resonate with the underlying vibe of a community is a bad idea and probably destined to result in one muttering about philistines. If communities can target the wrong group of creatives, creatives can certainly target the wrong communities.

Arts in an Age of Technology, State of the Arts, Terms and Ideas

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