Billions Sold Doesn’t Mean All Is Well

by:

Joe Patti

There was an opinion piece by Damien Davis on Hyperallergic last month addressing the problems with the art world which are missed or glossed over by the news that Christie’s auction house sold $2.2 billion in art in November.

Davis says that the fact this is an increase over their annual auction last year is taken as a sign that the art market is healthy. However, it obscures the fact that artists are struggling more than ever with rising material and space expenses along with lack of health care because they don’t materially benefit when their works resell.

I have spent over a decade now talking about how economic activity is not a valid metric of the value of art and culture. Davis’ observation that it isn’t a valid measure of the health of arts and culture in society is a corollary to that.

The title of this post is a reference to the McDonalds signs that claimed billions were sold. Those signs were phased out years ago and I wonder if that might have been out of a recognition that the claim wasn’t providing compelling evidence of their success.

The purchase prices are often a reflection of costly signaling to peers by those who can afford the cost.

The opinion piece is fairly long and covers a lot of the unequal relationships artists and even galleries end up having with collectors. Davis lists some warning signs for artists that a collector may be pursuing acquisition of their work as a commodity to quickly flip rather than having a sincere interest in their work.

There was one section that seemed to echo some of the conversations currently occurring regarding the relationship between arts organizations and audiences and in some cases, donors. Many arts and cultural organizations employ a version of the “if you build it, they will come,” philosophy where they expect if they advertise an opportunity, people should come rather than positioning the opportunity as a solution to a problem the person has.

Davis says institutions often ask artists for art donations without really establishing a relationship, but expecting gratitude. One frequent complaint from audiences is that immediately after making their first purchase and attending their first event at an organization, a solicitation for a donation pops up in their inbox.

There has been discussion in arts and cultural spaces about allowing people to develop a relationship with your organization (and vice versa) before doing that, but there are still many places that continue to employ this practice.

Institutions ask artists to donate work, sometimes before ever engaging with them in any meaningful way. The ask arrives without context, yet the expectation is gratitude. The labor, time, and material investment behind the work is taken for granted. And collectors often imagine that acquiring a work once is enough to establish a relationship of care, but too many treat acquisition as a strategy rather than a commitment. They join boards, influence institutional priorities, and quietly use the language of stewardship to shape the future value of their holdings. The support is not always malicious, but it is rarely neutral.

This situation isn’t just an isolated experience for visual artists. Performers are often asked to donate their time and talent to causes. It has been awhile since I have heard anyone complain they were asked to do something for the exposure, but I am sure plenty of people are still getting some form of that request.

Davis notes that artists pretty much provide museums (and performing arts venues) with legitimacy and credibility rather than the other way around. If a museum is noted for their collection or their ability to secure interesting work, it is a result of the participation they have received from artists in the past.

 Museums often present acquisitions as gestures of generosity toward artists, when in reality it is the artist who lends legitimacy to the museum. The language is always the same. The acquisition is framed as a milestone or an honor, but the truth is simpler. Institutions rely on artists to produce the cultural meaning they then claim to protect. Without artists, museums are storage. With artists, they become authorities.

Holidays Are The Time To Design Experiences For Family And Friends

by:

Joe Patti

About a month ago, Colleen Dilenschneider and the folks at IMPACTS Experience made some suggestions for facilitating holiday season experiences based on trends they were seeing in survey data.

One of of the big things they noticed was that people are traveling much more than in the past, but attendance at cultural organization had been dropping during 2025.

The reasons for this is that while they were traveling more people were spending a shorter period of time away from home. Because so many people making attendance arrangements once they are in town rather than in advance, that represents a smaller window of opportunity.

Another reason is because people are traveling for the purpose of spending time with family and friends rather than spending time at a destination so the orientation is on being with others rather than seeing sites.

Given that visiting friends and family is the primary decision-making factor for travel this upcoming holiday season – rather than taking part in a specific activity – it will be critical for cultural entities to keep their eye on the ball when it comes to reminding folks of our power to create meaningful moments between loved ones.

As readers might imagine, budgetary considerations also factor in to attendance plans at cultural organizations. Tangentially related to this, last week I noticed our bar revenue was down quite a bit over last year. Attendance at our events and those of renters has generally been within expectations over the last year, but apparently people were scaling back their spending in our bar and concessions.

There were a number of pieces of advice they offered for the holiday season and beyond. Among them were to lean into the traditional activities people engage in with family and friends around the holidays- Nutcracker performances, tree lighting, sing-a-long caroling, etc.

They also suggested looking at re-packaging and re-pricing experiences in order to position them as values. (my emphasis)

 Introducing bundles of special experiences, highlighting membership loyalty tiers, and underscoring strategic, time-sensitive programs … To be clear, this is different than a discounting strategy! .. simply offering a discount ignores the fact that admission prices are rarely the primary cost-related obstacle for those interested in visiting a cultural organization. Instead, these cost and price-related strategies can help emphasize an emotional ROI – wonder per dollar, connection per hour.

Another form of re-packing mentioned is condensing an experience for people who are short on time. It may take the form of a shortened tour that will hit the exciting highlights of a gallery or garden and end with a holiday themed snack or interaction. In some cases it may just be advertising an existing experience as specially designed for time pressed groups/families with fussy kids.

One of our annual renters does something long these lines. In early December, they do a full performance of The Nutcracker at a venue about 15 miles away. Then in the week before Christmas, they do a 45 minute version focused on the “sugar plum” elements of the show at my venue sometimes cranking out 2-3 performances a day for some pretty good sized audiences.

Related to goal of saving visitors’ time was the suggestion of digital tools to support and facilitate the visit. For example, for admission, information delivery, wayfinding, parking, etc. It isn’t just a matter of having these tools. Communicating that these tools exist and are available to ease a guest’s experience can aid in the decision to attend an event.

Empathy In Hiking

by:

Joe Patti

Seth Godin made a post about empathy a few weeks ago that is somewhat apt for the upcoming holiday season.

Every hiker is intimately aware of their backpack. They picked it out, choosing from dozens of options. They know which straps are loose and which are digging into their skin. They can tell you if it’s lopsided, and what is in each pocket.

And yet…

Even after days on the trail, they probably couldn’t tell you a thing about anyone else’s backpack. Except, perhaps, that everyone else has one.

That’s the first step toward empathy: Realizing that everyone else has a backpack, and that it’s different from yours.

I would also add that for an activity that is pretty stripped down from the accoutrement of our daily lives, there are a lot of rules to learn regarding hiking. It requires some empathy to realize new folks may not be aware of the rules.

Usually those descending yield to those ascending. Everyone yields to horse, bikes yield to hikers.

Carry out trash and waste. (You folks leaving the bags of dog poop on the side of the trail to “pick up on the return trip” aren’t fooling anyone)

If you are going any distance into the hills and mountains, put your cell phone in airplane mode so that the battery doesn’t run down as it seeks a signal. If you encounter an emergency and have to a hike to a place where there is a signal, you’ll be grateful you preserved the charge.

While people might not be able to tell you everything about someone else’s backpack, you can often spot if they struggling with the weight of the pack because the straps aren’t adjusted correctly. Being willing to give people tips about how to ease their burden is a way of welcoming people into the activity.

There was a time I pointed out a guy was wearing his ice spikes backwards that immediately led me to recall when a couple hikers gave me advice about the best spikes to buy as I was gingerly edging my way down a trail.

This can all metaphorically be applied to other parts of life because they are practical applications of decency in everyday life.

Apparently Construction Scaffolding Doesn’t Have To Be A Dark Maze

by:

Joe Patti

Maybe it is because I have had street construction occurring around my venue since February (reaching my block December 1!) but my interest was piqued when I saw a FastCompany article about the effort to redesign the scaffolding used on construction projects in New York City.

The goal is to make the structures, also called construction sheds, less obtrusive and overbearing for pedestrians and more attractive overall.

I have written about efforts to make construction zones more welcoming in order to maintain a welcoming environment and sense of ease of access so that people continue to patronize businesses in construction zone.

While New Yorkers seem undeterred by the never ending construction they are surrounded with on a daily basis, the design concepts would most certainly facilitate the experience of people in other cities.

I will admit I never considered that there might be alternatives to the boxy, dark passages that loom over the sidewalks of cities. There is obviously a need to protect passersby from falling debris and separate construction zones from the streets. As the article notes, the scaffolding is not only an obstacle for pedestrians to navigate, but they frequently block building entrances and limit where people can exit their cars.

Some of the designs submitted are much more open on the sides and above allowing light to better suffuse the space. One design is even stronger than current structures even with fewer cross bracing. Others accommodate the current placement of benches, street lights, public art, fire escapes and other structures maintaining safety features and avoiding the need to remove amenities and attractions.

For me this was a little more evidence of how creativity and utility can intersect to improve quality of life for communities.

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