Marquee Messaging For Morale

by:

Joe Patti

A number of theaters around the country have started posting messages on their marquees to bolster the morale of their community. Here at my venue, we were trying to think of a message to post on our marquee so my marketing director did some research and gathered these images. I identified the ones I know or could figure out. I apologize for not knowing every place. I offer this as a bit of inspiration for other places that might want to do something similar.

I wanted to figure out messaging that was more tailored to our community. We discovered that Little Richard, who had been born here in Macon, had said “I love Macon. I love it better than anywhere I’ve ever been in my life,” so we came up with the following images. We had the images up on Friday, May 1 and then Little Richard died a week later which made the whole thing a little bittersweet for us.

The third screen about picking up the beat was something we developed in consultation with the local convention and visitors bureau.

Creativity Is Not The Last Thing People Need

by:

Joe Patti

When I mentioned organizations addressing issues of health and safety in my post yesterday, I was thinking about Maslow’s Hierarchy of Needs.

Between high school and my first couple years of college, I felt like every class except for foreign language and mathematics brought Maslow’s hierarchy up as a way to open up a conversation about what motivates humans. If you aren’t familiar with the pyramid below, Maslow’s theory said that the lower needs on the pyramid below had to be satisfied before people could move on to higher concerns. So you need to be secure in physiological and safety needs before you can work on intimate relationships.

It should be noted that despite the popularity of this model, there is no scientific data to back it and studies have found that different cultures prioritize needs differently.

 

Maslow's Hierarchy of Needs

I mention these criticisms of Maslow’s hierarchy because it is easy to look at this pyramid and get the impression that creativity has to wait until all these other needs are met. This reinforces the idea that arts and culture are a luxury that should yield before all the necessities have been addressed. I think we all know there will always be something else that needs to be solved if you subscribe to that thinking.

I will confess that I engaged in that mode of thought at one time. I was elated by the idea that being able to engage in creativity was a sign that you were approaching your fullest self, but depressed when I realized you pretty much had to be independently wealthy if you were going to check-off all the lower levels in order to get to the peak.

I think the case can easily be made that creativity has an important role at lower levels of the pyramid. Shared creative activities contributes to belongingness. Social groups or clubs whether oriented around religion, service, sports or creative activities all create a sense of belonging.

So too does creativity contribute to the next level up, esteem. Feeling that you have mastered a technique or have enough of a grasp of the fundamentals to metaphorically start drawing outside the lines with confidence can bolster self-esteem.

Continuing to develop all your skills, be it creative, personal, emotional, professional, etc eventually leads you to self-actualization as defined by Maslow and others. However, creativity for its own sake, (as opposed in pursuit of securing safety and physiological needs), begins to factor in much earlier.

So don’t be fooled by this popular image into thinking that creative activities are the last thing that people need in their lives.

Can’t Comp And Discount Your Way To An Audience

by:

Joe Patti

You may have seen the video message by Guthrie Theatre artistic director Joseph Haj last week where he laid out why the Guthrie wouldn’t be offering their content virtually as other places had chosen to do. Instead, they will be producing three shows from March through August 2021.

In the video, he makes the case for the value of live performance based on the shared experience. Apparently there was a study in 2017 that showed audiences hearts beat in unison during live performances which generates a sense of trust and empathy you don’t experience when watching a video. (You also don’t get footnotes. I would really be interested in learning more about that study.)

I don’t know about you, but last week I started having a hard time remaining focused on Zoom sessions that were providing content that was of great importance and interest to me and my organization. Lord help me if I had pets or children around to distract me as well.  Trying to deliver educational content is likewise experiencing problems with participation and retention of information.

Granted, the fact that people are trying to use a virtual platform in the same way they conduct face to face meetings is probably to blame for this disconnection. In the future we may see presentation techniques and technological features that will make the experience more valuable. Think about the fact that the first motorized vehicles literally were horseless carriages because that was the dominant mode of transportation at the time. There has been quite a bit of refinement since then in terms of design and use.

The biggest cause for concern should be that human contact and empathy is what will be refined away as the virtual delivery experience improves. While there is definitely a romance to horse based transportation and the internal combustion engine has created environment pollution problems, I don’t think there were concerns that traveling swiftly and smoothly in an environment of improved climate control was going to undermine societal bonds. (Though certainly, it may have eroded the human-equine relationship.)

If anything, the challenges of these times is probably going to really clarify where the true value of the arts resides. It is going to be the relationships that organizations build with their audiences that will bring them back. Once organizations answer the questions of health and safety, the opportunity to share an experience with others is going to be the compelling appeal, not discounts and comps.  It is going to be important to listen and pay attention to what people expect of their experience. The expectations probably won’t be exactly the same as they were in January. The demographics of those most interested in inhabiting  spaces and participating in activities may be quite different as well.

 

Lottery With Your Latte

by:

Joe Patti

There was an article on Arts Professional UK a couple weeks ago that presented an intriguing idea–the use of receipt lotteries to fund arts & education.

Receipt lotteries started in Taiwan in 1951 as a way to prevent under reporting of sale tax collections. Basically, every sales receipt you receive has a series of numbers printed on it. Every couple months, they have a drawing to determine a winner. A number of other countries have set up similar arrangements.

However, it doesn’t have to be done every couple months. Things could be set up so that there was a drawing for smaller prizes every Saturday and you just needed to go online to check if you won something.

There are many benefits of this. First, there isn’t a concern about gambling or that that lower income people are targeted for participation if everyone is entered when they buy groceries or go see a football game. So if your state arts and education funding comes from the lottery, you may feel less discomfort about benefiting from a problematic situation.

Second, it encourages loyalty to retailers that offer the lottery numbers on their receipts. This can be a boon for states who are concerned that online retailers are not remitting sales tax properly. If consumers prefer to buy their products from an online business that provide them a good chance to win $200 at the end of the week, retailers have an incentive to register, and therefore remit taxes, with each state.

Obviously it would be good to have a handful of lottery services that states used in common rather than requiring retailers to register individually with the 40 or so states that have sales taxes of some sort. Most places who use receipt lotteries have seen an increase in sales tax revenue.

I believe I read that in Taiwan, if you aren’t interested in participating in the lottery, there are collection boxes in to which you can drop your receipt and they will be given to charities.

Obviously, the biggest flaw in this sort of arrangement is that in times like these when no one is buying anything, then the funding available to arts and education drops to nearly nothing. But it is highly likely very little money is going to be allocated to the arts by state governments through the usual legislative process anyway.

The other problem, like with most lotteries, is that there is no guarantee the state government won’t divert the revenue being set aside for arts and education to some other cause on a regular basis either.