Merging Administrative Functions

by:

Joe Patti

On occasion I cite consolidation of administrative functions as a method by which arts organizations in a community can cut costs by cooperating with one another. However, if pressed, I would have to admit that I wasn’t aware of any examples of such a thing working in practice.

So I was extremely pleased to see that the Nonprofit Law Blog has been running a series on this very subject. They cite four options that can be pursued, “an administrative collaboration, administrative consolidation, MSO (Management Service Organization), or external service provider.” The most recent entry gave an impression the series was finished but it hadn’t covered external service providers. If it does continue, I will post an update link here.

The first entry, Administrative Consolidations and Management Service Organizations covers those structures and outlines what situations they work best in.

The second entry, Joining Forces in the Back Office – Administrative Collaboration and Consolidation, talks about the collaboration and consolidation formats and presents some case studies. This is also the entry in which they define the different structures.

“According to La Piana Associates, Inc., an administrative collaboration is an informal, not necessarily enduring, arrangement to share services or expertise while each organization retains its individual decision-making power; an administrative consolidation is a more formal agreement that involves shared decision making (without changing the corporate structure) and the sharing of specific functions; an MSO is a newly created organization for the purpose of integrating administrative functions; and an external service providerinvolves the outsourcing of certain administrative elements.”

One thing I found interesting about the case study presenting in this entry was that the organization, Chattanooga Museums Collaboration achieved things you might expect- cut costs, leveraged their purchasing power, improved productivity and increased unearned income through joint fund raising activities. But the partnership also made them more competitive in the larger business landscape.

“Although the “immediate reaction is that it’s the smaller guys who are getting the benefit,” Kret corrects this misconception stating that through CMC, the Tennessee Aquarium benefits as well by generating revenue from typically nonrevenue places like accounting, increasing retention by offering key employees a higher level of compensation, and offering their employees a much more rewarding and challenging work environment.”

The third entry, Joining Forces in the Back Office – Management Service Organizations, contained a case study of an MSO formed by five social service organizations which now serves 13 groups. While MSOs are separate organizations formed to provide these services, unlike commercial payroll and human resource companies, MSOs are formed for the benefit of specific entities.

The MSO in the case study, MACC CommonWealth, has an auditor appointed by multiple boards. If that sounds like a recipe for disaster, you will want to read the case study which acknowledges that serving the interests of multiple boards and CEOs is potentially fraught with peril. So far, it seems to be working.

The most recent entry notes there are many successful collaborations among non-profits across the country. The main thrust of the entry are observations of why a cooperative effort funded by the The Lodestar Foundation, was unsuccessful.

The Lodestar Foundation provides grants for collaborative efforts and their website can give you a sense of the scope of the efforts being made in this direction.

Emily Chan who wrote the series on Nonprofit Law Blog cites a number of studies and books on the subject so the entries themselves provide a good starting place for exploring the possibilities offered by one of these avenues.

Irish Vacation

by:

Joe Patti

So I am back from my Ireland trip. I really had a wonderful time. The natural beauty was stupendous. The food was great. It rained more than I would have liked, but sunbeams through the clouds made for some dramatic pictures.

As promised, I visited a number of theatres and arts centers while in Ireland. Because of our travel schedule, I didn’t get to go to everywhere I had originally planned. Though I did go to a number of places I hadn’t.

Something I noticed was that many theatres were in buildings that placed them as a center of activity for the community. The Carnegie Arts Centre in Kenmare is in a building with a library and art gallery.

kenmare ext

Likewise, The Source Arts Centre is also attached to a library.

source sign

The Tipperary Excel has 3 movie theatres, one of which is also the live performance space, a gallery and a desk to do heritage research.

excel desk

You walk into any of these buildings and there is a bustle of activity all around you which I would guess helps raise the level of awareness about the events in the theatre. Looking around, these were certainly organizations that were serving their communities.  I had to wonder why performance facilities in the U.S. were so often divorced from other community resources. Granted, none of these facilities were very large. You could never dream of presenting some of the shows you can in the U.S. The buildings would have had to be a bit bigger to fit a larger theatre plus these services.  I didn’t get a chance to speak with anyone about the ratio of earned vs. unearned revenue in the theatre budgets so I don’t know how self-supporting the theatres and the other services under the same respective roofs are.

At least one place was realistic about the needs and interests of the community they served.

source sorry

This sign at The Source box office announces the cancellation of an event due to the regional hurling finals occurring in town the same day.

I arrived in Galway just as the Galway Arts Festival was getting underway. In fact, the festival proper hadn’t begun. They were still erecting the big top tent.

tent up

I did get a chance to swing by the Galway Arts Centre to see some of the video exhibitions and walked by the Druid Theatre, which wasn’t open at the time. I went looking for Nuns Island Theatre, which is a program of the Galway Arts Centre, but apparently walked right by it. Sorry I didn’t get a picture in here.  I did get to see a performance by a New Orleans Brass Band taking part in the Galway Arts Festival. They made a bit of a faux pas referring to Ireland as part of the UK which elicited some grumbling in the audience.

galway artsdruid

Galway is a very walkable city, especially in terms of being able to access many of the arts venues. I would recommend taking advantage of that fact if ever you find yourself in Galway.

As a little aside. As I mentioned, the food was really great in Ireland. While I did see quite a number of American food products on the supermarket shelves and advertised all around, I was somewhat pleased that I didn’t see too many McDonalds making in roads in Ireland. One that I peaked into in Galway seemed to reflect the need for greater effort to attract the Irish consumer. It was a lot nicer than the ones we have around here.

mc donaldsmcdonald2

Is The Shift Coming?

by:

Joe Patti

Back in 2004, I made an entry on an interview then TCG President Ben Cameron gave on Smart City. In the interview, he talks about a book in which the “the authors noted that historically when there is war, technological change and a shift in rural-urban demographics (Civil War, Depression-WW II, etc) the tendency for the American people is to alter the social compact.”

Given the economic upheaval these days, there seems a possibility of another shift so revisiting the entry seemed in order

A Volunteer to Lead Your Patrons

by:

Joe Patti

I think the topic that Drew McManus wrote on that has excited me most is his docent program. He inspired me so much that my first entry on the topic is pretty long, but full of some great ideas so take the time to read!