Brisket Will Keep Us Together

by:

Joe Patti

So I am off on vacation for a couple weeks. But not to worry, I have plumbed the depths of my archives in order to provide you something to think about while I am gone.

While I am taking a vacation to relax, I have made some arts related plans and appointments and hope to have some interesting things to report when I return.

Since I am going on vacation, I thought I would start out linking back to a light hearted remembrance of rituals some of the theatres I worked out enacted to keep the weary team bonded together.

Check it out, share some of your favorite arts related bonding rituals.

Who Owns The Meaning Of Art, Revisited

by:

Joe Patti

Ray Bradbury’s recent death has had me revisiting some thoughts about the issue of who owns the meaning of art. In all the retrospectives on his life, you may have heard he intended his novel Fahrenheit 451 to be about how television would erode literature and that he never intended the book to be about censorship.

Yet pretty much every high school English class teaches that it is about censorship despite his protestations to the contrary. In fact, there is a move to designate Error 451 as a response to any content removed from the web for legal reasons.

I wrote an entry tackling this situation about 5 years ago and cited an article about Bradbury which mentions he apparently walked out of a class at UCLA where a student wouldn’t stop insisting he meant the book to be about censorship.

In that entry I pondered how much license a person has to definitively state what an artist really meant.

As we write program notes, conduct Q&As or talk to ushers and patrons in the lobby, how much are we getting wrong? Maybe the idea that Hamlet was motivated by an Oedipal complex never crossed Shakespeare’s mind. (Especially since the concept is never considered until after Freud coined the term.)

Second is the matter of balance. Where does the balance fall between telling people what is meant and telling people there is no single correct interpretation? People come to educators and arts professionals for the tools to process unfamiliar material. We try to give them language and lenses to assist in this endeavor but part of the joy of encountering art is to see something no one told you was there.

The problem is that sometimes these realizations are tainted by the context we bring to the work and don’t reflect the intentions or reality of the artist. Now granted, personal context is the basis of some works of art like Impressionist paintings. But you are also in the position of not being able to tell people they are wrong about Hamlet since you subscribe to and encourage the “No wrong answer” school of thought.

I don’t want to necessarily paint Bradbury as an obstinate curmudgeon in respect to Fahrenheit 451. It isn’t clear from his interviews if he was annoyed at people for having a different interpretation about the book or because they insisted his interpretation was invalid and ignored it.

Many creators openly welcome and celebrate the variety of experiences people have interacting with their work. Poet Denise Levertov explicitly states this in her poem, The Secret.

As I wrote in a blog post about 5 years ago, I think her poem should be required reading for fine art and literature classes at handed out at arts events to reassure people they aren’t stupid of they don’t “get it.” Your perception of a work doesn’t need to be in synch with that of the creator for you to have an authentic experience.

And because the personal context you bring shapes your perceptions, it is worth re-visiting a book, recording, performance, painting, etc many times over the course of your life in order to experience it anew.

Still we come back to the original question. Who owns the meaning of art? Who has that last word? When a creator sets it free into the wilderness, do they relinquish all claim to it?

I Don’t Remember The Nest Being So Nice

by:

Joe Patti

There is potential that cities across the country can ultimately benefit from this economic downturn if they play their cards right and tap into those returning home to help contribute to raising the quality of life. This at least, according to a piece by Will Doig on Salon.com.

According to Doig, young people who have moved to the big cities around the country like NYC, LA and Chicago, find the cost of living to be too high and returning to the places they left, often to start their own businesses.

“Or as urban analyst Aaron Renn puts it: “New York City is like a giant refinery for human capital … Taking in people, adding value, then exporting them is one of New York’s core competencies.”

And it exports them in droves. People associate brain drain with the agricultural and industrial Midwest. But most years, when foreign immigration is excluded, it’s places like New York and Chicago that lose the most residents. Chicago loses nearly 81 people a day to out-migration, more than any other metro area in America. Between mid-2010 and mid-2011, nearly 100,000 people left the New York area. Los Angeles lost almost 50,000.”

Of course, this doesn’t diminish the fact that a whole lot of people are returning home to live a fairly depressing unemployed existence. But according to Doig, in returning home, these people bring expectations of products and services they experienced in the big cities, paving the way for these same products and creating demand for business and government services. They also tell their friends about the great environment in the “nests” to which they have returned attracting more people there.

The reason why I mention cities need to play their cards right is because they have a role in perpetuating an image of their cities as vibrant, interesting places to live. According to Doig’s piece, the reputation perpetuated about cities belie the actual conditions in those cities. (My emphasis)

“The mesofacts say that Charlotte [North Carolina] is a boom town and Portland [Oregon] is cool.” In reality, the economies of both Charlotte and Portland have been struggling for a while now. Yet new residents still flock to these places because the mesofacts tell them they’re hot, when it’s actually Pittsburgh they should be looking to, where per capita income has risen faster than any other major Midwestern city’s, and the unemployment rate has been lower than the national average since 2006.

“I’ve been saying to people in Pittsburgh for years, ‘What Seattle was in the ’90s, you’re going to be that big.’ And they’d laugh. But the data show it,” says Russell. “The editor of the Pittsburgh Post-Gazette keeps saying the biggest problem in Pittsburgh is brain drain. And I’m like, you’re 20 years too late. Why are you torpedoing your own in-migration? When you’re running around saying you have a brain drain problem, what you’re saying to the world is, ‘We’re a loser.’ But if you can convince people the data are true as opposed to the mesofacts, then you open the sluicegates.”

If Doig is correct about all this, it could be the time for arts organizations to step up and take advantage of their trend. As Scott Walters and many other have noted, artists flock to cities like NYC, Chicago and LA convinced they can make their careers there. This is due not only to the alluring glow of the lights of Broadway, but to the practices of many regional theatres that often do their casting in major cities forcing actors to move there if they want to work back home.

This isn’t just the case for theatre either, Trey McIntyre confounded everyone when he chose to base his dance company in Boise, ID rather than one of the major cities. Artists aren’t just seduced away from home by the mythology of these cities, there are very practical reasons to move there if you want an opportunity to practice.

But as I said, arts organizations have an opportunity to reverse this trend by focusing on hiring locally and then getting the local arts community to tell their friends in the big cities why they should move back. For many of those who left, artistic spaces that seemed provincial and under equipped when they left may suddenly seem luxurious after working and living in dingy, holes in the wall in the big city. Yet they have also probably seen and done some pretty artistically interesting things.

As people move back, the arts organizations can tap into the returnees’ experiences interacting with the current thought and aesthetics churning in the big cities and adapt them as their own. You are never going to overcome the allure of going off to the golden cities, but by providing a reason to return, many places across the country can embrace the situation and leverage it to their own advantage.

Info You Can Use: Be Careful of Social Couponing

by:

Joe Patti

If you have been considering using social coupons to increase attendance at your events and attract new customers, you may want to read a study covered last month in MIT Sloan Management Review (h/t Drucker Exchange) that noted the repercussions of a badly designed deal could last for months.

The authors, V. Kumar and Bharath Rajan tracked three businesses for a year after they started their social coupon campaigns. The three businesses did attract large numbers of new customers with the campaigns, but experienced significant losses during the month they offered their deal, in some cases two or three times their normal net monthly profits.

“Such losses would not have been so serious if the businesses were able to achieve higher revenues and increased profits in future months. However, this was not the case. Despite their best marketing efforts, the three businesses had difficulty retaining most of the new customers who were attracted to the coupon offers. Based on our analysis, it will take the car wash service and ethnic restaurant 15 and 18 months, respectively, to recover from the profit shortfall following the coupon launch; for the beauty salon and spa, the recovery period for the coupon campaign at current business levels was projected at more than 98 months, or eight years.”

Now granted, given that most non-profit arts organizations lose money on many of their events, these facts may hardly be a deterrent to using social coupons. However, arts organizations do seek new audiences. The authors state that basic design of social coupons aren’t really conducive to new customer acquisition, but steps can be take to mitigate the losses of a campaign.

One approach may be to upselling or cross-selling products and services. Many theatres have tiered pricing on their seating so being able to upgrade to center orchestra may seem like a good deal to some attendees. If theatres are trying to attract a younger audience, they may want to cross sell tickets to their edgier space whose ticket prices are comparable to the discount the person is paying.

In other words, a person comes in with a 50% coupon for a $30 ticket and the theatre asks if they would like a ticket for a later date at the other space where the top price is $20 for the same $15 price. This approach helps to retain the person for another performance for what is probably the average ticket revenue at the other space.

Another approach the article suggests is limiting the size of the discount and the conditions under which it may be redeemed. They mention that the restaurant in their study later offered 30% discount on two days a week and reduced their losses to close to zero.

They also suggest only offering the coupon to new customers, but I am personally ambivalent about that. I think that sours your relationship with existing customers. If you have ever seen those cable commercials that offer tons of great channels at a low price –but only to new customers–like me you may have been a little annoyed wondering what benefit you will ever derive for having paid your bill on time for 5 years. To my mind, even if it isn’t the same benefit, existing customers should feel like they are rewarded for loyalty if the new kids are getting some sort of incentive to participate.