Unified Marketing

by:

Joe Patti

Found an interesting report on the Knight Foundation website about an initiative they funded trying to provide a central arts marketing support system for communities.

What is nice is that the case studies of the communities they worked with really run the gamut so they have lessons for everyone, including funders looking to replicate the effort in the future. One project was anchored in a new performing arts center, another was a stand alone with hopes of getting for and non-profit business, some were cooperative efforts with media companies and convention and visitor bureaus, others were focussed on arts districts.

In some cases, communities received money for planning, but either got turned down for implementation funding or decided not to apply and went forward with the plan without Knight Foundation funding.

Ambitions also differed. In some places, the funded programs tried to be the marketing resource that the small arts organizations couldn’t afford. In other places, there were too many organizations with too varied priorities and interests to serve and so the program opted to create a centralized resource for information dissemination instead.

The results were also varied. In some cases things fell apart when the grant funding stopped. In another case, it didn’t even come together but inspired organizations to explore cooperation in a new direction. In still other cases organizations continue to receive their grant funding so, while the future looks promising, it is too soon to know how they will fare when it stops.

Among the lessons the Knight Foundation learned for those of you who might be seeking to participate in a replication of their efforts on a smaller scale:

-Cooperative marketing programs may work best when they focus mainly on producing collective benefits for the local arts and culture community as whole, rather than on trying to build marketing capacity of individual organizations.

-Cooperation may be easier when local arts groups can be united around a common external challenge that can reduce their inclination to compete with one another.

-Marketing cooperation may also be easier in larger markets because of the greater potential for economies of scale, which can reduce the cost of cooperation to individual organizations and third party funders.

-Intentional efforts to be inclusive when planning a cooperative marketing venture may buy goodwill that can provide legitimacy for later decisions.

The one thing about the study results that was dispiriting was that fact that creating a central entity that functions as an arts marketing agency for those without the resources for their own staff didn’t work.

This sort of set up has always been a minor dream of community arts organizations. If it were easy to accomplish, people would have done it already all over the place to be certain. It is great that the Knight Foundation took this on because it reveals pitfalls that subsequent attempts can address in planning similar projects. It would just be nice if success were a little easier to realize, especially in smaller communities and organizations that would benefit most.

Give Me A Teen!

by:

Joe Patti

By way of Ben Cameron’s July 2005 Field Letter, I discovered an interesting program Berkeley Rep is doing with teens called their Teen Council.

More than just an advisory council, the theatre provides opportunities for teens to participate in poetry slams, play readings, one act play festivals, playwrighting contests and trips to Broadway.

Though it isn’t mentioned on the theatre website, Cameron’s letter talks about a recent Teen Theatre Conference the rep sponsored where students participated in panel discussions and seminars, some lead by peers, others by working professionals. Topics covered concerns about drama programs in the student’ high schools and race as well as discussions about “Stage Management, Directing Your Peers, Developing your Presence as a Theater Artist, Auditioning, Fundraising and Designing Marketing Materials.”

Even without the support of Target Stores, I think any organization could adapt some of the strategies Berkeley Rep uses here to get younger people more involved with them than just having reduced ticket night. I don’t seem myself able to do many of these things directly, but their program has sparked some interesting ideas in my brain to attract the old and young alike.

Presenter VS. Manager/Agent

by:

Joe Patti

About a month ago, I talked about some changes proposed for the Western Arts Alliance (WAA) Conference which the organizers hope will provide the members with the opportunities they need to do business.

Last week, WAA posted the results of Key Person’s Interviews they had conducted on the discussion board of their website. The discussion board is password protected for members only, but I have received permission to reference the results here. I offer this information to my readership at large more or less as information about trends rather than specifically offering a lot of opinion and analysis (though I will offer some!)

Artists agents/Managers and Presenters were interviewed and the results really begin to illustrate, at least for me, why WAA felt the need to change the format. In certain areas there really exists a fairly large gulf between the two groups. Some of it can never be fixed because as a member of one group, you have priorities that you can’t share with the other group and still do your job.

In other areas there is room for coming together.

One of the main goals of attendance for presenters is networking with other presenters-

“While exhibitors come to the conference with presenters as leads/prospects/targets, presenters come to the conference first and foremost for peer-to-peer interaction with other presenters.
“…opportunities for casual, relaxed, and face-to-face conversations with colleagues, including ‘deep discussions about art,’ seem to be very high on the list of presenter priorities at the conference.
” Face-to-face networking is one of the most significant factors in the curatorial process (III)…Comments to the effect of ‘�WAA should be about relationship building’ were very common.”

Artists/Managers/Agents however feel they are in an adversarial position in some instances with presenters. Many felt that presenters didn’t understand the economics of being an exhibitor as well as the artist/agents understood the economics of being a presenter. There are also mentions of a “cliquey” nature of the conference contributing to the Us vs Them atmosphere.

Others commented that they felt the presenters attending were viewing the conference as a vacation rather than a place of serious business. I wonder how moving it to Los Angeles from places like Albuquerque and Spokane will impact this feeling. There was a comment that presenters at APAP in NYC are much more business like, but I wonder if that is just because there are so many in attendance, no one notices if people have wandered off to go shopping or see a Broadway show.

On the other hand, maybe they weren’t attending WAA to conduct business but rather just scouting. There was another group of responses that exhibitors felt the people from presenting organizations in attendance weren’t empowered to make decisions.

Even more distressing perhaps for the artists/managers, among the results of the survey of presenters was that there was little relationship between showcasing and deciding to contract performers. I wonder how many people will showcase next year knowing that presenters aren’t necessarily making booking decisions as a result.

One thing both sides could agree upon was the despairing lack of ethics some presenters were exhibiting, particularly in terms of breaking contracts and agreements. Of course, no one considers themselves unethical so the last two conference sessions I have attended on ethics have been sparsely attended.

Some interesting state of the arts type results from the interviews, some of which will surprise few people.

” Presenters are moving toward more conservative programming choices because the ‘bottom line’ is factoring into programming in a much more significant way than prior to 9/11…

o Exhibitors seem concerned, even resentful, that presenters seem to be booking more pragmatically these days…

o Many exhibitors perceive presenters, particularly those in the West, are making a shift to more thematic programming and programming that is more intricately tied to arts education programs and/or arts programs within presenters’ host institutions.

I actually wrote about an aspect of this last trend right after I returned from the WAA conference. Ironically, all the schools mentioned in the article are on the East Coast so if it isn’t a trend they are noticing there yet, they will quite soon.

One last bit to mention before I am done. I have saved the best for last. There was one bit of feedback from artist/manager/agents that knocked my socks off and I wonder what it portends.

“Many exhibitors believe that the business has not changed for them, although they see it changing around them. Most exhibitors had a clear idea of their mission or vision. They’ve been doing what they’ve been doing, their niche, their network of peers and presenters, etc. were all slowly evolving.”

I really wonder what this means. It can’t be that everyone else is changing but them. Are they simply too close to the changes they are going through to notice. Or perhaps it is true that their niche is changing and they aren’t and they are feeling the adverse effects of deciding to resist the change but don’t feel they have the skills to compete in the changing world. Instead of admitting things are changing, they hold the belief it is not for them because in that scenario, they continue to be successful.

There were some additional results that might bear this out.

“A few younger exhibitors/firms clearly were aggressively seeking a continued path of growth and evolution. It was this group of exhibitors who articulated the desire to be part of WAA but not the need to be part of WAA. These are the ‘change agents’ of the industry, typified by gaining their experience at larger agencies, going out on their own and aggressively sticking to their business plan, or constantly re-aligning their business plan to respond to outside pressures/dynamics. They are agile, fearless and most like their contemporaries in other industries.

So young folks, seeing the direction things are going, leave a big agency they have worked at for years and start their own business with an eye for responding to the ebb and flow of the shifting marketplace.

Of course, there are the other guys–

“The antithesis to these ‘change agents’ were the ‘old school’: [the] impression is that some don’t see/feel the need to change their small, niche business even while they are keenly aware of how small the marketplace is for their art form and how much economic pressure the presenters are facing.

SWF Blogs for Her Romeo

by:

Joe Patti

Just when I thought I would have nothing of interest to blog on, (I am working on stuff, but nothing I can write about), I somehow come across Completely Pointless Movie Reviews which included a review about Utah Opera’s Romeo and Juliet.
Apparently, in an attempt to reach a younger audience, they asked Juliet to blog about how much she loves Romeo, how much she doesn’t want to marry Paris. The attempt to write like a teenager isn’t authentic enough to fool anyone I think. And the top 5 reasons to see the show that they emailed the Completely Pointless reviewer are pretty weak.

But I gotta think that it was probably the best attempt anyone had made to make a younger audience aware of the opera than had been made in the recent past. Though I suspect that plenty of young people would just see it as another example of adults trying to be cool and completely failing. Don’t know if they will make any converts out of good intentions.

Just today I saw a blog entry about an upcoming conference that is going to teach businesses to exploit blogging. The author is pretty upset that businesses are trying to co-opt blogging for their own purposes and cites a McDonald’s attempt that backfired.

Elisa at Worker Bee’s Blog touched upon a similar situationabout six months ago in relation to the arts. (Granted, it was in relation to one of my entries, but she deals with some segments of the issue better than I had.)

You gotta be careful about trying to harvest blogging for your own purposes because there are a lot of eyes watching and anything that smacks of insincerity, once detected, is loathed.