Did You Just Agree To Go To Abilene?

by:

Joe Patti

Because non-profit arts often lead a tenuous existence which depends so heavily on the commitment of a small, fairly close knit group, organizations are likely to practice a number of organizational behaviors. One of the least constructive of these is known as the Abilene Paradox. The Abilene Paradox takes its name from an anecdote told by Jerry B. Harvey to illustrate how everyone in a group can end up agreeing to do something none of them want to do.

Harvey tells a story about a visit to his in-laws that ended with the group of them traveling to Abilene, TX in a car without air conditioning to eat an awful meal because each person assumed the others wanted to go rather than stay home and continue enjoying their game of dominoes. The Abilene Paradox is widely used in organizational dynamics classes/seminars so I hope the reputation of Abilene’s cuisine hasn’t suffered.

If you think about it, you can probably recall a similar time when you agreed to a choice you didn’t believe was correct and felt vindicated in your judgment when it failed–except you had voiced your support. Perhaps you even voiced your reservations to another who agreed and discovered they felt as you did.

There is an article by Harvey that illustrates how the paradox can manifest itself in various situations and also contains suggestions on how to avoid taking a trip to Abilene. In what might appear to be the most extreme case, he suggests that the instigator of the misguided trip may need to step forward and declare their misgivings about their own project in order to break the fear which keeps the cycle of reinforcement intact.

“… we frequently fail to take action in an organizational setting because we fear that the actions we take may result in our separation from others, or, in the language of Mr. Porter, we are afraid of being tabbed as “disloyal” or are afraid of being ostracized as “non-team players.”

This is why I felt arts organizations might be especially vulnerable to trips to Abilene. Members aren’t simply employees/volunteers/board members but assumed to be true believers in the cause. There could be a fear, real or imagined that disagreement with the group equates to lack of commitment to the greater ideals rather than merely disloyalty to the company.

An End to Waiting Tables?

by:

Joe Patti

Via a listing on the Chronicle of Higher Education website today, I became aware of The Strategic National Arts Alumni Project (SNAAP). The survey which is entering a trial phase with plans for national reach starting in 2010 will extensively query alumni of arts high schools, college/university programs and conservatories about the training they received and its applicability in their careers.

According to a press release on the SNAAP website,

“Arts alumni who graduated 5, 10, 15 and 20 years earlier will provide information about their formal arts training. They will report the nature of their current arts involvement, reflect on the relevance of arts training to their work and further education, and describe turning points, obstacles, and key relationships and opportunities that influenced their lives and careers.

The results of the annual online survey and data analysis system will help schools strengthen their programs of study by tracking what young artists need to advance in their fields.”

The press release also acknowledges that upon graduation, artists don’t often perform the exact work they for which they trained. The release charitably suggests that “they may work at the boundaries between disciplines.” I suspect the survey will find in many cases people end up doing work barely tangentially related to their training in the arts. Long time readers will recall that I covered an attempt by Tom Loughlin, a professor at SUNY-Fredonia to track the success graduates of his program were having getting work in any entertainment related pursuit. While his method wasn’t entirely scientific, I suspect the results won’t be diametrically opposed to what SNAAP finds.

I am prepared to be encouraged by unsuspected rays of hope that the SNAAP survey uncovers. They note that the approach of the creative economy will generate a demand for people with arts training so if the results do lead training programs to reevaluate their approaches and make their students more employable, it could certainly be worth the costs. The FAQ on the SNAAP website notes other benefits to policy and decision making related to the arts. (Including parents and students considering it as a career path.)

Something I found interesting in the FAQ was the response people had to early versions of the survey.

“The initial testing of the SNAAP questionnaire indicated that arts alumni were frustrated because the survey assumed a linear career, and suggested that all events and experiences were equally important.

An interactive graphic interface, the SNAAP lifemap will allow survey respondents to tell their stories and to indicate the relative importance of events and experiences to their careers, whether they work in or outside of the arts. “

The introduction of the lifemap feature as part of the survey is an intriguing approach since it will be generated as people answer. Personally when I fill out surveys it is frequently difficult to decide between the extreme categories. I am faced by the question about whether I strongly (dis)agree or emphatically (dis)agree. I think if I saw a graphical representation of how my answers were being interpreted, in this case the relative importance of chapters in my life, I could answer more accurately. (i.e. Oh no, that’s not right, job B had a much greater impact than job A, let me go back and revise). This isn’t an approach that can be used with all surveys since it obviously influences responses, but in some cases it can be helpful. In fact, it could actually assist in self reflection if a person came to the realization that Job A actually influenced them more than they realized and they can’t honestly massage the numbers to make Job B appear more prominent.

The Ninty Five Processes

by:

Joe Patti

Since my second blog entry ever was about parallels between arts management and religion, I was intrigued by a post Scott Walters made earlier this month suggesting that theatres be built along the same lines that Lutherans build theirs.

The process he outlines is thus:

1. Costs for the first few years are evenly split between the new congregation, the regional organization (synod), and the national organization (ELCA).

2. Money is provided primarily to cover salaries.

3. After the first couple years, the new congregation takes on a greater share of the financial burden until it is financially independent.

4. At that point, the congregation begins to make annual contributions back to the regional and national church, which continues as long as the church continues in existence.

5. The congregation is responsible for raising enough money to build a church, if it so desires, but a service organization provides a source of low-interest loans to help with that process.

He compares this with the process for theatres which is basically that you have to exist for three years before anyone will even take a look at your funding request.

The process the Lutherans use is not terribly unique. There are many immigrant groups who have done the same thing pooling their money to fund businesses which were expected to return money to the pot to fund the efforts of others. Upon such things banks were established. I wouldn’t be surprised to learn the Lutheran’s practice traces its roots back to immigration.

Given that I have had interactions with people wishing to build a theatre that had no concept of what it actually takes to maintain and run one in the manner they plan, I would embrace the idea that nascent theatres would receive informed advice and guidance.

I have it on pretty good authority that there are performing arts organizations of a certain strata which already trade information and collaborate on planning. The problem is that they rarely attend conferences so few of us get to talk to them. Which is too bad because their expertise could provide a starting point for creating and funding this type of project. I am actually involved with a project which could possible provide a partial template for what Walters is suggesting.

I had a couple concerns about Walters’ suggestions. The first is that it would encourage conservative rather than innovative approaches that would move how the performing arts interact with their communities forward. This process is good for Lutherans because they are dealing with people who already subscribe to an orthodoxy and understand what the expected outcome is. This is not necessarily the case with theatre. You have a choice between different formats and genres to focus on or ignore. It would be disappointing to have groups nudged toward some form of what their advisers know or think would be appropriate. It is still their word that releases the money.

I would assume that once the group of artists had been operating for awhile, a team who specialized in the direction they wanted to pursue would shepherd their progress so everyone wouldn’t automatically be told they were going to be a 250 seat theatre or a three venue facility. Yet the best option might not be a fixed seat venue be it built, rented or borrowed from another but a partnership with a ballet and gymnastic school resulting in an organization focused as much on physical fitness for the community as performance.

My other concern is that the mechanism be able to financially and more importantly emotionally and mentally weather a lot of early failures before they get the technique refined to the point where there are enough successful organizations replenishing the funds. I believe it takes colleges 40-50 years before their alumni become sufficiently successful that they can make significant donations to the school. Granted, the theatres cultivated by this procedure would be required to give back whereas alumni aren’t. Still, it might take 15-20 years before the method is self supporting. Arts organizations and businesses alike fear the inability to show results whether it be to granting organizations or stockholders. This fear could contribute to advocating that new arts groups take a familiar, conservative approach in their activities. And short of someone like Warren Buffet, there aren’t too many funding sources that would be prepared to wait 15-20 years for positive results.

Still if the funders, organizers and participants went into the process resolved to be vigilant about their prejudices and fears and accepting the fact that it could be a long time before any return is ever seen, it could certainly work. Frankly, even if the fears and prejudices did come into play, the process would still be a vast improvement over the current system if it established the practice of arts professionals centralizing and sharing knowledge to avoid replication or re-development of procedures refined or discarded by others.

And how great would it be if causing a schism with the Catholic Church eventually resulted in the unification of the arts? (Finally, we take revenge for being placed below beggars by co-opting religion practice for our own purposes!!!)

There Are No Secret Codes

by:

Joe Patti

I received an interesting report in the mail this week created in partnership between the Association of Performing Arts Presenters, Dance/USA and Jacob’s Pillow Dance. The book, Presenting Dance, written by Mindy N. Levine discusses conversations that transpired at the National Dance Presenters Leadership Forum at Jacob’s Pillow between 2002 and 2006. Unfortunately, none of this is online for me to link to or even cut and paste from putting us all in danger from my typing skills.

As always, there were a number of things that piqued my interest and few, if any, could be exclusively applied to dance. A large part of the book was devoted to audiences and how presenters and dance companies could promote and design their offerings, including activities ancillary to the main of a performance, to better serve/connect with them.

It was decided that there are four curatorial approaches when it comes to exposing audiences to new works as a presenter; “A to B”, “A and B”, “A or B” and “Mini Festival”. A to B is essentially starting with accessible works and building toward more challenging works over the years. A and B is referred to as the loss leader approach, letting the more popular show cushion the loss of the less popular. A or B assumes people aren’t familiar enough with dance on the whole to discern between challenging and accessible. In this case, you just program what you find compelling and essentially do a lot of work promoting and educating. The suggestion here seems to be to have a sense of how you want to position your organization. The mini-festival approach is where the presenter concentrates dance events along with promotion and education efforts within a short period of time.

I want to back up to the A to B approach. Some of the problems the book points out with this approach is that sometimes the presenter underestimates their audience and thinks they are never ready to be challenged. Likewise, the audience may actually be more receptive to the challenging work than that of presumably more accessible pieces. Finally, some commented that sometimes the community never evolves past the starting point.

One of my first thoughts when reading the A to B approach was of a post Neill Roan made back in 2006 about the high rate of churn arts organizations experience with audiences. Even if the overall attendance numbers look stable, those attending this year may not have been attending two years ago and so may be at square one in their dance/theatre/visual art/music experience whereas your programming is at square five the planned progress.

There was actually one other type of approach discussed, “More is Better.” Related somewhat to the festival approach, it involves programming as much and as diversely as possible (of dance in this case.) The hope is that familiarity will breed attempt and people will be more willing to experiment.

“People don’t decide never to eat out again because they have one bad meal in a restaurant,” said a participant. But audiences often engage in a kind of “one-for-all” thinking with regard to dance; they see one dance performance they don’t like and, in the absence of evaluative context, dismiss the entire discipline.”

There is a quote from John Dewey at the beginning of a chapter in this book that probably should appear at the top of the page or as the first slide of a power point presentation for people who are intimidated or anxious over their ignorance of any art form.

“It is quite possible to enjoy flowers in their colored form and delicate fragrance without knowing anything about flowers theoretically.”

One participant in the discussions suggested turning things around on people and asking them what they do for a living. “Make them realize that you probably know nothing about their job, but that doesn’t necessarily make you feel globally stupid.”

The participants came up with a list of ways to help audiences engage.

-1) There are no “secret codes.”
-2) Trust your instincts and the work.
-3) Ambiguity can be a source of aesthetic pleasure – Essentially, people are used to movement being intentional and dance frequently is not. Enjoyment can be derived from interpreting for yourself.
-4) There are multiple ways of understanding
-5) There is value in aesthetic dissent- You don’t have to like everything you see.

One of the most valuable sections in terms of making dance more intellectually accessible to audiences is in the “Tools of the Trade” in the Cultivating Aesthetic Literacy chapter. This is really where I wish I could link to this online because there is far too much to cut and paste much less type. But I will try to give a taste here.

The chapter suggests presenting different ways for audiences to approach a dance piece, with a Journalist’s Eye, Anthropologist’s Eye, Linguist/Grammarian Eye and Colleagues and Conversation. Now I think using these terms with audience members probably will add to their anxiety but the suggestions in each area are geared toward getting people past “I liked it,” “I didn’t like it,” or “I didn’t understand it” and on to discovering why.

For the Journalist’s Eye, they suggest Who, What, Where, When, How questions to help lead to answering Why or Why Not it was good. Some examples deal with what body parts are moving, how speed changes over time, if movement is synced with the music, what connections to everyday activities can be made, how does it make you feel emotionally and physically, what is known about the choreographer and company?

For Anthropologist Eye, the audience approaches dance as if it were an unknown culture being discovered. An attitude which may actually fall closest to the mark. Questions suggested in this area might be whether men move differently from women, if movement is in isolation or groups, are their forces that bring people together or separate them, are there rules applied to the movement and if so, are they flexible or rigid?

When Linguist/Grammarian Eye was used as an exercise, participants wrote adjectives about how they felt, verbs describing the movement and adverbs about the quality of the movement. The book suggests that this exercise can be useful for people involved with the arts to “generate evocative and specific language with which to discuss work.” If people start moving away from using “electrifying” to describe their work, that is all right with me.

These approaches aren’t necessarily prescribed for novices and can be used at different levels of experience with an art form. Colleagues and Conversation is listed as a tool in professional development among people in the dance field where they talk about performances among themselves to help cultivate their own aesthetic literacy.

What I have severely summarized here is only the first 18 pages out of about 50 pages of observations and ideas. Some of the other chapters deal more with the challenges dance companies face in developing and performing their work. And of course, the challenges presenters face supporting and employing dance companies are also addressed.

Tonight I wanted to cram some of the audience development issues in my entry because tomorrow I am handing the book to my assistant theatre manager so we can have a conversation about what practices might be viable for our community. I hope to come back to the text at a later date but really wish it was available online so I could continue to comment while the ATM reads it.