Arts Marketing Is About Shared Interests, Not Demographics

by:

Joe Patti

Back in October Sara Leonard made a blog post for Americans for the Arts about marketing in the context of the “false-consensus effect,” the idea that your personal opinions, beliefs and interests are more widely shared than they actually are. She says this gets in the way of effectively promoting an experience to others

It makes sense; it’s such a logical starting point! We go to market an event and think to ourselves, “What do I think is cool about this?” or “Why would I want to go?” Or maybe we’re repeating what the artist themselves thinks is the key source of attraction to a given event, believing that the artist must know what’s good about their own work. But here’s the problem: we—you, me, artists—are NOT our average audience members…. Our job, as arts marketers, is to serve our current and prospective audiences a picture that connects with their interests and values in a package that evokes an experience they want to have. And to do that, we need to cast our imaginations beyond the limitations of our own perspectives and experiences, get to know what makes our people tick, and to imagine the other complexly and with respect.

She says the best approach is to employ three  W questions- Who? Where? Why do they care? But in addition to using these questions to segment the universe of potential audiences in order to properly target them, she suggests applying them in slightly different ways with those whom we already know versus those we don’t know yet. The latter group being people who rarely, if ever, participate in events we sponsor. (Though I suppose it could equally apply to people who might attend frequently with whom we have a pretty tenuous relationship in terms of understanding their motivations.)

What I appreciated about Sara’s perspective on this was that she reversed the order of her 3W questions when it came to people we don’t know yet. She asks “Why do they already care”   about some part of what is being offered first. From there she goes on to identify Who those people are and where connections with them might be made.

Perhaps the most salient point she exhorts readers to keep in mind came toward the end (my emphasis):

Your “who” groups should not be based solely on demographics. There is nothing about our demographic characteristics alone that explains WHY we spend our time and money the way we do, so let’s imagine and create connections based on shared interests and values first. Then, look around the room and see what demographic groups are missing. (Hint: That’s a “who” for next time…)

 

You Think Surfing A Wave Is Tough, How About A Lava Field?

by:

Joe Patti

I wanted to give a little love and attention to the efforts of artists in Hawaii. As many readers know, I ran a theater in Hawaii for about nine years, presenting and producing a number of works by Hawaiian & Pacific Rim artists and cultural practitioners.

First, a University of Hawaiʻi at Mānoa production of a Hawaiian language play has been chosen to perform at New York Theater Workshop’s Reflection of Native Voices festival in January. If you are going to be in NYC at the APAP conference next month, swing by.

I saw it as a tribute to the success of efforts to revitalize Hawaiian as a spoken language that there is a video of cast members and director doing interviews about the show entirely in the language. In fact, I saw an article by a gentleman working on revitalizing the Welsh language discussing what he learned about similar efforts in Hawaii when he was asked to speak on the subject at the University of Hawaii-Hilo.

Along the same lines, there was a piece in Honolulu Magazine last month about four different people trying to keep Hawaiian cultural practices from being lost.

One person has researched Hawaii’s only indigenous stringed instrument in an attempt to revitalize it. (Despite the fact there are only three trees which produce wood from which the instruments are made left in Hawaii.) Another is trying to preserve lua, the Hawaiian martial art. A third is trying to preserve hula ki‘i, an ancient style of hula that uses puppets and imagery.

The fourth person, I actually had some interaction with. Tom “Pōhaku” Stone has been working to preserve papa hōlua which is basically land sledding. We borrowed one of his sleds for a production I produced. The thing is narrower than your leg and like 15-20 feet long. People would ride it down lava fields, though there were also apparently groomed slides of other types of rocks.

If you think that sounds dangerous and crazy, you are right. If you read the article Stone talks about a wipe out that opened up one side of his face, resulting in some nerve damage.

But each of these people has spent decades researching and constructing objects based on scant reference in an attempt to preserve cultural practices which were discouraged or even forbidden. There is a lot of perseverance and reverence that preceded the reckless skull cracking. (And granted, most of what these artists practice is not as dangerous.)

What About “Make Sure You Draw All Your Work” On The Test?

by:

Joe Patti

Hey all. Dan Pink linked to a round up of education research that came out in 2019. There were studies on how good teachers were better than awards when it came to raising attendance rates; the benefits of sleep on learning; gender differences in math ability are social construct; black students get fewer warnings before heading to the principal’s office, and many others.

As you might expect, among the “many others” were studies on the benefits of arts:

As arts programs continue to face the budget ax, a handful of new studies suggest that’s a grave mistake. The arts provide cognitive, academic, behavioral, and social benefits that go far beyond simply learning how to play music or perform scenes in a play.

In a major new study from Rice University involving 10,000 students in third through eighth grades, researchers determined that expanding a school’s arts programs improved writing scores, increased the students’ compassion for others, and reduced disciplinary infractions. The benefits of such programs may be especially pronounced for students who come from low-income families, according to a 10-year study of 30,000 students released in 2019.

Unexpectedly, another recent study found that artistic commitment—think of a budding violinist or passionate young thespian—can boost executive function skills like focus and working memory, linking the arts to a set of overlooked skills that are highly correlated to success in both academics and life.

The one that drew my attention most was a study that found while doodling distracted from learning, intentional drawing reinforced learning and memory better than reading and note taking.  The way I read it, this approach may be the easiest way to integrate creative expression and the arts into any subject AND improve test scores.

In a follow-up experiment, the researchers compared two methods of note-taking—writing words by hand versus drawing concepts—and found drawing to be “an effective and reliable encoding strategy, far superior to writing.” The researchers found that when the undergraduates visually represented science concepts like isotope and spore, their recall was nearly twice as good as when they wrote down definitions supplied by the lecturer.

Importantly, the benefits of drawing were not dependent on the students’ level of artistic talent, suggesting that this strategy may work for all students, not just ones who are able to draw well.

[…]

Why is drawing such a powerful memory tool? The researchers explain that it “requires elaboration on the meaning of the term and translating the definition to a new form (a picture).” Unlike listening to a lecture or viewing an image—activities in which students passively absorb information—drawing is active. It forces students to grapple with what they’re learning and reconstruct it in a way that makes sense to them.

It made sense to me that drawing was beneficial because it forces one to take the information they are receiving, process it and then execute it into a meaningful depiction. Reading and writing down lecture notes don’t require that you be able to process the concept, only that you recognize and understand the individual words. If you have studied a foreign language you may have had the experience where you can pronounce the words flawlessly and know what each word means separately, but can’t translate the meaning of an entire sentence accurately.

The article discusses other reinforcing actions in of the increased number of steps and synaptic connections which are required to execute a drawing which helps to solidify concepts in memory, but that is how is how I conceptualize I read.

If you are interested in putting this into practice either for your own note taking or to assist students, there are suggestions of implementation – student created learning aids, interactive notebooks, data visualization (which apparently can be applied to literature); book/comic book making; and one-pagers where students visually show the teacher their understanding of the concept.

Lessons From The Arts: Providing Direction To Experts

by:

Joe Patti

I neglected to note who had posted it on Twitter, but an article in The Economist about what the arts can teach business came across my feed today.

One of the first examples was an exercise used by a professor at the Saïd Business School at Oxford which asked MBA students to try their hand at conducting a choir.

The first to take the challenge was a rather self-confident young man from America. It didn’t take long for him to go wrong. His most obvious mistake was to start conducting without asking the singers how they would like to be directed, though they had the expertise and he was a complete tyro.

…The session, organised by Pegram Harrison, a senior fellow in entrepreneurship, cleverly allowed the students to absorb some important leadership lessons. For example, leaders should listen to their teams, especially when their colleagues have specialist knowledge. All they may need to do, as conductors, is set the pace and then step back and let the group govern itself.

It was noticeable, too, that the choir managed fairly well even if the conductors were just waving their batons in an indeterminate fashion. The lesson there, Mr Harrison said, was that leaders can only do so much damage—provided they do not attempt to control every step of the process. The whole exercise illustrated it is possible for a lesson to be instructive and entertaining at once.

While these lessons seemed to be laid on with a heavy hand, I couldn’t help think back to the video I posted yesterday which showed the first opera rehearsal with the singers and orchestra together.

There, the discussion of the role of the conductor and prompter was all about helping the artists to maintain pacing and remind them where they were in the process. That is pretty much what the passage I cited above discussed, so heavy handed or not, the use of a music ensemble to illustrate groups can be productive if left to govern themselves is valid.

I have come across the idea that performing arts groups can be used as examples of teams joining together to execute complex projects before. However, there was an example of the value of acting lessons I had never come across or considered:

But Mr Walker-Wise says that middle managers are often delivering words that are not their own (because they were devised by head office) or trying to inspire staff to meet an objective that was set by someone else. “The lesson from acting is how do I connect to this message without betraying my own personality,” he argues.

I am not sure that I would want acting to be valued for helping people to become better liars, but there are definitely times when we all need to learn to subsume our personal feelings in order organize others to accomplish a task. The military does this by instilling a sense of discipline and obedience, but their methods are not ones the general public will easily accept. Acting and other skills derived from performance training present an alternative method to get people working together as teams.