Away For A Nonce

by:

Joe Patti

I am going on vacation for a bit in order to shower my nephew with adulation.

Those who wish to ponder my occasional brilliance can seek it in the blog archives.

With nearly 350 entries to peruse you can survey the changes in my thinking and writing style from the very beginning!

I will be checking my blog on occasion to thin out the spam of advertising in the comments section.
If you are moved to make observations they will appear on the blog within a few days when I have time to approve them and perhaps say something in return.

What Is Your Dream

by:

Joe Patti

Starting a performance company/gallery of ones own seems to be a common dream of most students in the arts. Since it is graduation time I thought I would offer up this article on keeping the proper perspective from the May issue of Inc.

I enjoy reading Norm Brodsky’s column in the magazine because he is adept at employing interesting ancedotes to illustrate his point. He often offers advice to people seeking to start their own business. In this particular column he cautions against being so overly ambitious that you make your core desire unattainable.

One aspect of Brodsky’s article that interested me was his suggested conditions under which refusing to consider partnering was unwise versus those conditions when having a partner could restrict your success.

This is a subject I ponder upon often because I often see situations where people are letting their egos and desire for acclaim for their way of doing things limit their success by not partnering. So they labor hard while trying to leverage their limited resources and meet with limited results.

Some times this is a good thing because some concepts don’t warrant widespread recognition. Also, competition can keep people on their toes and striving harder. Sometimes it is just dumb.

A Door Closes, A Window Opens

by:

Joe Patti

Last week Wes Platt, owner of the online text based multi-user game Otherspace announced that in 2008 on the 10th anniversary of his game, he was shutting it down.

So what does Otherspace have to do with non-profit arts organizations you ask. Well, quite a bit if you take a look.

For one, Otherspace is definitely non-profit. It is completely free to play and runs on donations and merchandise sales (tshirts, hats, mugs and some other things I will soon mention). My first thought was that his move provides a good example for arts organizations for looking at a project that is doing well and deciding to phase them out and replace with something else that advances the organizational mission. It is no easy thing for any organization, online or not, to develop a new project while maintaining the current ones. (Platt also has two other games with different themes he runs.) It is even tougher to decide to do in an uncertain financial climate.

I also thought it was pretty gutsy to do it on an anniversary when he could get some additional mileage out of it. On the other hand, he can get some mileage out of the anniversary connected shutdown by simultaneously introducing the new project he has promised as he and the game’s following toast out the old.

The other thing of note about Otherspace is that it is a roleplaying game with well-designed large story arcs to involve the players. The first six years had 17 story arcs according to the website. Wes Platt has actually published a novel based on the world concept with another book on the way.

What he has also done though is taken the roleplaying logs provided by some key players and edited them into books as well. The sale of these books on Amazon.com also helps to support the game and keep them free. In essence, the actions and choices of the players placed in certain scenarios help to create works of fiction. Their incentive for playing in a compelling manner is that the sale of their recreational activities continues to make their enjoyment possible.

Obviously, it is just a new twist on an ensemble developing a performance piece. It would be interesting to see if expanding this idea of technology assisted could be turned into the next big thing.

The last thing that seemed valuable for arts organizations to note is that the game has a Wiki associated with it. Since the theme of the game is that of a space opera with strange alien races and terminology, there is a need to identify these elements to newcomers. The specific wiki for the game offers descriptions of the worlds, races, organizations, technology, culture as well as How To information for new players.

I would think the term alien terminology by itself would be enough to explain the value of a wiki to an arts organization. The benefit of a wiki over a list of glossary terms on your website is that a wiki is dynamic. As a professional in an arts field, you can’t always anticipate everything your audience thinks it is important to know.

With a wiki, you get a little help from existing members of your audience because they have a pretty clear idea of what they didn’t know at first that they found helpful to learn. Because anyone can contribute to a wiki, anyone can update entries on playwrights, composers, actors, tips on getting good tickets, protocol on behavior and dress in different scenarios whenever they realize they have something to contribute.

Of course, this strength is also a weakness since people can vandalize your wiki with ads for viagra, obscenities and bad reviews. In this regard, a wiki takes more effort than a static page on your website. Even if people are making well-written, objective neutral (the basic standard for wiki entries)contributions, someone always has to be monitoring the updates to ensure they meet standards.

The good news with wikis is that the someone doing the monitoring doesn’t have to be a staff person. In fact, it is a mark of a wiki’s success if it isn’t a staff person doing all the work. Wikis allow for the quick reversion to previous information by contributors. It is a testament to how invested your audience is in the success of your organization when supporters remove offensive material on your behalf before you know it is there.

And since wiki contributors tend to skew younger than the average performing arts event demographic, you know you are moving in a good direction when you have a number of people enthusiastically running defense and contributing on your wiki.

No News Not Necessarily Good News

by:

Joe Patti

I recently learned that playing a hands-on role in things and having a small staff doesn’t necessarily mean one is hearing about all the problems that are occurring. I am frequently busy during a performance and can’t be watching everything. A year or so ago I put a folder full of House Manager report forms in the front of house office. I didn’t want my house managers to feel they had to go to the trouble of writing up a report on every show if it was uneventful so I told them they need not bother with them if everyone is showing up on time, there are no problems with equipment, lights aren’t out, etc.

I really didn’t get many reports. While I was occasionally curious as to why I was not, it wasn’t necessarily strange. The house management office is equipt with supplies and tools necessary to change light bulbs, replace paper towels and fix leaky toilets. Other problems may be resolved by talking to the tech crew. Our ushers know what the dress code is and how they are expected to act. Likewise, many of our renters return year after year and are acquainted with the house rules. The reports I did get didn’t really illuminate anything I needed to be concerned about.

Then the technical director pointed out that all the Exit lights in the theatre had burned out. I spoke to my primary housemanager reminded her to look out for those types of things and put them on a report sheet so I could submit a work order to have them replaced.

I soon came to realize that she and the other house managers forgot the report sheets were there. Since giving my reminder I have received report after report that have essentially painted a picture of renters who were not holding up their end of the contract in relation to front of house activities. And, of course, on further investigation I discovered that these problems stretched back for some time prior to this zealous surge of reporting. For some reason the house managers decided to keep their tortured experiences to themselves.

Discussing these problems and potential solutions took the better part of two hours at a staff meeting today. Despite the fact renters sign a contract where they have specifically initialed next to the lines outlining their front of house responsibilities and have had us reiterate these specific responsibilities and their importance in a tech meeting a month prior to their event, people are shirking them.

The solution we hope to implement is a multi-tiered approach which include simple steps like more insistent scowling at the pre-show tech meeting and more involved mandatory requirements at later stages. As I mentioned, I have a small staff so the necessity of enforcing these mandatory requirements adds additional responsibilities to the numerous ones we already bear.

I am hoping six months worth (it is only half the renters who are real problems) of growling, scowling and enforcement of strict requirements will ensure that some of these groups are better organized during future visits making for a more enjoyable experience all around.