What Do We Mean When We Say Entrepreneur?

Final day of observations on last weekend’s Society for Arts Entrepreneurship in Education (SAEE)  conference.

The Terms We Use Matter

Some of the best observations about teaching students entrepreneurship were made by Jeffrey Nytch from the University of Colorado-Boulder. There is a lot of conversation going on about how students need to be taught to be entrepreneurial with attendant ideas of what that means, but Nytch’s observations provide some grounding for that discussion.

He noted that what entrepreneurship is not, is pounding the pavement and marketing one self.  Entrepreneurship is creating value and implementing solutions to meet needs, which by definition is not primarily focused on getting yourself employed, but serving others. Among the other characteristics he listed were recognizing opportunity, customer focus, flexibility/adaptability, risk assessment (taking calculated risks), resourcefulness and an ability at storytelling.

He also emphasized that teaching entrepreneurship  has to focus on being strategic rather than providing prescriptive solutions like this is how to do marketing, this is how to apply for grants, this is how you get non-profit status etc.

When talking about teaching students to be entrepreneurs, it is probably important to be clear about what outcomes you are envisioning when you use that term. As a result of Nytch’s presentation, I have been careful to use phrases like “entrepreneurial mindset” and “teach students entrepreneurial skills” in previous posts in an attempt to delineate these activities from a engaging in a full entrepreneurial venture.

Mentoring Is Local and Global

There was another conversation about using mentoring to transition students to entrepreneurship.  A good deal of the focus was on helping people after they graduated.

Something that came up often during the conference was that university career service offices have a hard time working with arts students because their career path is so nebulous. It is easy to direct students with business, education, science, teaching, pre-law and pre-med degrees because career progression is fairly well understood.

In much the same way, it can be difficult for career services to provide support to entrepreneurs because by definition they seek to walk the road less traveled.

Among the suggestions that were made, most of them by a recent graduate, was using social media to create connections between entrepreneur programs across the country. One could easily find their ideal team members living elsewhere and you don’t necessarily all have to be located in the same geographic area to be productive.

Along the same lines was a suggestion for providing some basic support and access to graduates of partner programs. A person may graduate in one place but move elsewhere to start their venture so it would be good to be able to tap into the list of local mentors another program had identified. (Imagine how great it would be to be recognized for bolstering the local economy by “stealing” graduates of other programs from those communities thanks to your mentor and incubator network.)

It was also suggested that students be invited to the Society for Arts Entrepreneurship in Education (SAEE) conferences so they can share their experiences with the assembled educators. Especially in terms of what aspects of their training did and did not prove valuable to avoid reinventing the wheel or replicating the same mistakes as someone else.

Miscellaneous Thoughts And Resources

Michael Bills who directs the Center for Innovation and Entrepreneurship at Ohio State University said they were only offering entrepreneurship as a minor at the undergraduate level because they felt that entrepreneurship is a graduate level pursuit. (I should note this is a university wide program out of their business school rather specific to an arts entrepreneurship program.)

This is based on the concept of the T shaped skills. Briefly, the vertical bar of the T represents the depth of your skills, the horizontal bar is the ability to collaborate across disciplines. Their thought is that you develop your depth as an undergrad and then really focus on your ability to collaborate as a graduate.

I have heard similar philosophies about fine arts disciplines and know there are some universities that won’t teach arts administration as an undergraduate major based on the same concept.

DePauw University recently created a site called 21CM.org (21st Century Musician) as a resource and place for conversations among musicians about developing an entrepreneurial mindset. It is intentionally devoid of any mention of DePauw other than the copyright notice at the bottom of the page. The About section makes no mention of the school and the conference presenters pointed out the site doesn’t bear DePauw’s colors.

The school took the same approach in establishing a public music space for “courageous music making” in their hometown of Greencastle, IN. The space isn’t branded with DePauw’s name or colors (it actually appears to use the 21CM.org colors) though the website uses DePauw’s domain.

In both cases, the goal is for the community of participants to take ownership of the respective resources.

That is generally the extent of my notes from the conference that fit into the general theme of these three posts. It will be interesting to see how SAEE grows as an organization and how the whole concept of artist as entrepreneur (and how best to teach those skills) evolves over time.

Even as there is a need to introduce this type of instruction in undergraduate/graduate/conservatory training, there is also the obvious unmet need to train people who have passed that stage, may have some career experience and wish to acquire additional skills or engage in a venture of their own.

Just Pray Your Grandma Doesn’t Run Against You For Homecoming Queen

Recently I have been seeing more stories about shared use of public buildings. In Bremen, Germany, the city philharmonic is sharing space with students in a local school building. In Cleveland, music students from the Cleveland Institute of Music live in a retirement community.

Now I see a Massachusetts school near Boston was shares space with the local senior citizen center.

But during the early phases of planning, as his team met with officials, they realized that the needs of the town’s elderly overlapped quite neatly with those of its teenagers. At the time, the senior center was using a small Victorian house that fell far short of accessibility standards.

The senior center had a strong dance program, Poinelli recalls learning. “We said, ‘Well, we have a dance room in the high school.’ In the winter, they took seniors in a bus to a local shopping center to walk—I said, ‘Well, we have this huge field house, you could use that.’ There was so much overlap, and it just seemed to make sense.”

[…]

Members of a knitting circle taught several students to knit, for example, and high-school sports teams give presentations to the senior men’s group, sharing their strategy for the upcoming season. Kids in need of community-service hours help serve lunch at the senior center, and veterans have been asked to talk to students about their service. The senior center gets 25 free tickets to every high-school performing arts event, and last year, the seniors’ dance team performed at the high-school talent show.

I was immediately struck by how this arrangement helps keep arts in the schools. It increases the demand for, and use of, arts facilities which helps justify their expense.

Even more importantly, it connects the interests and political clout of the largest generation as they retire to those of public education.

There is likely to be less grumbling about property taxes and not having any kids in school if people have an emotional connection to the students. They may also be more likely to advocate on behalf of the students. If retirees are using the same facilities as students, I suspect they will be better maintained.

If there is frequent contact between students and retirees, there may be subtle positive impacts on behavior and attendance thanks to the socialization.

Authenticity In All Your Diverse Dealings

Yesterday when discussing the Arts Midwest study that is the basis for the effort to build public will for arts and culture, I briefly referenced the finding that promoting authenticity of experience is better than citing cultural diversity.

According to the study:

However, the word “diversity” can be problematic in describing the benefit or outcome of experiencing the creative expression of other people and cultures. Some resist the notion that our communities are becoming more diverse, and others are concerned with the “tokenism” associated with diversity that satisfies itself with quotas or counting or the most rudimentary of contact while failing to connect authentically with other people or cultures.

A similar sentiment to the tokenism concern was expressed in a different, earlier Arts Midwest conference session on Engaging Diverse Communities, facilitated by Kaisha Johnson, Meera Dugal and Robin Hickman.

One of the first points raised in the session is that the focus of engaging diverse communities has been on how the arts/cultural organization can benefit from the inclusion. This can make the effort feel disingenuous and leave people feeling marginalized. Few organizations can say why engaging diverse audiences is meaningful beyond seeking to expand sources of revenue.

The first step then is to articulate why it is important and what the organization’s concept of diversity is given that the term can encompass cultural, ethnic, social, sexual and other affinity groupings.

In terms of identifying and engaging groups, if one didn’t already have a sense of where to start, the panel’s advice was to seek groups online and via social media. The panel suggested engaging people as fans of a particular group or genre first rather than as a potential seat filler.

Discovering why people are passionate about a genre or group can 1- provide an initial basis for making a personal connection and 2 – can provide insight into what fans value about that person (i.e. it isn’t just about good music, but the political message or perhaps the group’s dedication to other social and environmental causes.)

An convenient source for establishing connections may be your organization’s staff. The panel cautioned that you should allow people to self identify their connections rather than deciding what they are. (i.e. You are a Chinese, bisexual, Millennial so you know all about…)

Once you have established relationships with individuals from an affinity group, the panel advocated for involving them in the curatorial process. These individuals can also help you understand the cultural dynamics and context of performances as well as avoid any potential pitfalls.

Meera Dugal used the example of a Moroccan group she scheduled at Lincoln Center during Ramadan. Thanks to the advice of her contacts, she moved the concert to a time after sundown and had certain types of foods available for participants.

While I had heard suggestions along these general lines before, one idea that never occurred to me but seemed like a no-brainer in retrospect was to commit to using vendors from target communities. While it sounded like the panel was suggesting this in relation to just specific events, it seems constructive to engage in continual commerce with businesses run by members of the community with which you wish improve your relationship.

If the people you want aren’t paying you to enter your doors, pay them to enter your doors instead by ordering flowers, catering, dry cleaning, construction materials, etc.

We often think that the only way to reach people is through whatever our primary product is. You know, the old idea that once they see what we do, they will fall in love with it.

But every transaction provides an opportunity to have a conversation about what our organizations do— “We are using your stuff for X, you ought to come and see.”

Not to mention, it reinforces the sincerity of any other expressed desire to include the group in your activities. (a.k.a. putting your money where your mouth is).

Since the study I wrote about yesterday seems to indicate older, white men appear to be the least likely to be engaged in arts/creative expression, using commerce to cultivate relationships with other groups may be a prudent course toward sustainability.

Arts and Culture Bad, Creativity Good

Last week I attended the Arts Midwest conference in Kansas City, MO. From what I saw of the city, it can still lay claim to the appellation, “Paris of the Plains.” The Helzberg Hall at the Kauffman Center left most attendees amazed and a little green with envy.

I ended up staying at the gorgeous Hotel Phillips which I was excited to learn has its own artist in residence.

Building Public Will For Arts and Culture

The conference session that unexpectedly grabbed my attention was Arts Midwest President David Fraher’s session on Building Public Will for Arts and Culture where he presented the results of the research findings on the subject.

If nothing else, the session reconfirmed the value of attending live performance over recorded because Fraher provided a good deal of insight and nuance that doesn’t come through when reading the report.

Essentially, building public will for arts and culture involves something of a reversal of the current focus in favor of grassroots efforts. As an example of what is envisioned being needed, Fraher and the report cite the way smoking bans emerged.

The Surgeon General never changed the advertising message that smoking and second hand smoke was bad for you, it was a grassroots desire not to have one’s health impacted by second hand smoke that brought about the change in laws. From the research results report:

For years, those seeking to reduce the incidence of smoking found themselves stymied. Facts and data about the harmful effects of smoking had motivated some to quit, but had failed to create fundamental change in social norms, systems, and policies. The facts were compelling, but they were overpowered by opponents who framed the issue in the context of individual freedom (i.e., “I have the right to smoke if I want to; I’m not hurting anybody.”).

Even the growing body of evidence around second-hand smoke had difficulty finding fertile ground until advocates realized they could reframe the same core argument to their own advantage (i.e., “I have the right to be protected from exposure to smoke.”). Co-opting the individual freedom value—backed by facts and data—allowed the sustainable changes in policies and systems that we experience today.

Fraher noted that currently, the arts and culture community generally put their effort into effecting one time change vis-a-vis staving off government policy decisions rather than long term, enduring change.

When you want to effect immediate change, you put 80% effort into advertising and 20% into grassroots. To effect long lasting change, it is reversed. 80% effort goes toward grassroots effort and 20% effort into advertising. Engaging in the latter course they are advocating will therefore require a shift of mindset and priorities in the arts and culture community.

One of the central precepts in this effort is a focus on community values. This means asking what do the arts have that align with community values rather than focusing on what the arts value and looking at what the community has that aligns with them.

Arts and Culture Are Poison

Among the findings that caused the biggest reaction in the conference session was that the term “arts and culture” is poison and turns people off, keeping them from entering the conversation. The perception is Art is something someone else does. Something to be watched passively that is inaccessible and intimidating. The search found that “creative expression” has a more positive association that opens the door to a conversation that eventually ends up at a discussion of art.

While they don’t suggest scrubbing every mention of art and culture from your conversations and literature, they do say it may be some years before the terminology trends back to a positive association.

People feel that creativity is part of who they are. They may not call themselves creative, but once they start to talk about what they do, they will admit they engage in creative expression. Even if people don’t feel they are creative, they apparently have an easier time envisioning themselves capable of creative expression than envisioning themselves creating art. (Again, the idea that art is something other people do.)

Another term that turned people off was “diversity.” It is better to promote an event as providing an authentic experience rather than providing/promoting cultural diversity.

Personal Health, Not the Economy

When talking about the benefits of an experience, mentioning that the arts improve the economy, make kids smarter and brings safety to communities are arguments that work with policy makers in government and foundations, but don’t really have resonance with individuals.

Generally people believe creativity makes them less stressed, happier, healthier and more connected with family and friends. (One thing Fraher emphasized was that family was family of choice rather than biological immediate family.) It probably comes as no surprise that despite the appearance of hyperconnectivity, research has found that there is currently a crisis of loneliness, perhaps the greatest in history. So promoting arts and culture in the context of health, relaxation and connectivity is more effective messaging.

The study cites the NEA’s finding that not having someone to attend with is a significant barrier to attendance. Fraher commented that they weren’t suggesting arts organizations start a dating service, but since I and others are experimenting with something along those lines, I would suggest not dismissing the idea too soon.

Survey and focus group respondents also had a strong, positive reaction to the idea that creativity helped one connect with oneself, but would back way from their initial enthusiasm out of apparent embarrassment that it made them sound self-centered. (Most frequently among parents with young children.) Appropriate subtlety and restraint may make this another effective approach to take.

Not Everyone Who Values The Experience Is Attending

As the effort to build public will for arts and culture moves forward, the key audiences it will focus on are women, young people and people of color. The study found strong interest among all these groups. Fraher joked that he felt bad for women because according to the study, men didn’t like to do anything. Men would respond that they valued spending time with their family, but when asked what they did with their family, they indicated Nothing in every category.

Fraher commented that there was a disconnect between the groups that say attendance is important and the groups that are currently actually attending. For example, there were a large number of responses in the under 40 category that said attendance at art performances, festivals, etc, were important to them but obviously the demographics found in arts venues track older. The lack of connection is due to familiar barriers of time, money, no one to attend with, etc.

One Message, But Not One Ad, To Rule Them All

The plan for the National Engagement phase for building public will is to develop a more unified message and create tool kits for groups to use. The expectation is that it will take at least 8-10 years before any type of measurable results begin to emerge.

Fraher mentioned a desire to be agile and share the messaging that works in one community with other communities. In what I felt was an indication that they understood what the research was telling them, he re-emphasized the focus on the grassroots nature of the effort saying that there wouldn’t be single national ad buys disseminating whatever the effective messaging might be.

While there was a lot in David Fraher’s presentation that doesn’t appear in the research results report, there are some interesting observations in the report that didn’t come out in the hour he had to talk about it. I am trying to decide whether I am going to do a second post on those parts of the report or not.

But don’t wait for me to decide, give it a look.

(When I originally posted, I identified KC as Paris of the Prairie rather than Paris of the Plains. Chicago and Saskatoon have both been called Paris of the Prairie.)