What To Do About Curtain Speeches?

Last week I participated in a Twitter conversation about curtain calls and curtain speeches sponsored by HowlRound. They had the whole thing storified almost before I thought about doing it myself.

The hour went by so quickly and there were so many opinions on the matter, I figured it was a great topic to bring up on the old blog here.

I will start by stating my position on curtain speeches and am happy to have people argue for or against.

If I had my druthers, I wouldn’t have a curtain speech. At worst, they are long, disorganized rambles that are often more about people giving money to support the organization than conducive to experience the audience is about to have.

That said, I see them as a necessary evil. I don’t see that as a contradiction, but rather as something of a corollary to the idea that the best king is the person who doesn’t want the job because they will be least intrusive in the people’s lives.

Many localities require fire exits, etc pointed out to audiences. Given that I have worked in locations that are tornado and earthquake prone, I feel it is important that such an announcement be made. People tend to pay more attention to a human than a recording so I will often do the curtain speech.

There is also the issue of reminding people to turn off cell phones, etc. I have seen great video announcements at movie theaters that get that point across, but those videos don’t often fit with the atmosphere of the evening and again since people will pay closer attention to a live person, I see it as another reason to do the speech.

But at least once a year I end up leaving it to the audio announcement because my presence prior to the show doesn’t fit in with the atmosphere of the event.

In the Twitter chat some people said they like curtain speeches that are made in the theme of the play. One of the most recent I saw had the actor playing the stern housekeeper in the show severely warning audience members about cell phones, etc.

I agree that this can be a clever device and hold attention, but sometimes it too clever by half and ends up detracting from the play itself when people associate the character with the person who made the curtain speech rather than with the role they play in the performance.

The other necessity I see associated with curtain speeches is supporting grants. Not only do you need to acknowledge sponsors and funders from the stage as well as in print, but granting organizations want hard number research. Again, it is more effective to have someone on stage enjoining people to fill out a survey than having it written somewhere or announced by a disembodied voice.

Some times it is just a matter of making people aware there is a meet and greet with the performers after the show. People miss the notice in the program and tend to be grateful for the opportunity. The more people attend, the better outreach attendance data for your grant report.

In some of my past posts I have written that I often use curtain speeches to forge connections with the community. They see me on stage and then I am in the lobby at intermission and the end of the show for them to deliver praise or complaints to.

As I have mentioned, I also try to impart some information about the show that people are unaware of that may enhance their enjoyment. This past year, I feel like my most successful attempts were talking about the impact of A Christmas Carol in shaping holiday traditions we take for granted and reminding people that The Miracle Worker only deals with the first of Helen Keller and Anne Sullivan’s accomplishments.

Other curtain speeches aren’t as successful. It takes a little while to understand what information might resonate most with audiences.

I try to keep all this to 3-4 minutes and start right at the performance time so that the curtain speech is covering the stragglers in the audience who are trying to find their seats. That way my delay and the interruption of late comers cancel one another out.

If I didn’t do my speech, the audience would still be disturbed by those latecomers, so better they have my entertaining presence to focus on. The important element of this strategy is to get house management to give the go ahead for the speech when they estimate there are only about 2-3 minutes worth of people left in the lobby.

To make the curtain speech quick, effective, informative and not negatively impact audience enjoyment takes some work. I think the reason why people hate curtain speeches is due to the lack of preparation by those who do them. The reality is, the curtain speech is as much a tone setting first impression as the interaction a customer has with your ticket office staff or office receptionist. Equal attention must be paid.

I am often jotting notes about a performance in a Word document months before the event. Some will be part of a social media post, some will be part of a press release and some will be part of the curtain speech for that show. I usually have a good idea about what I am going to say a few days before the performance. I am waiting in the wings 5-10 minutes before the show starts staring at the floor going over what I intend to say.

Sometimes it is great and sometimes I screw up a little because I try to speak extemporaneously with only a few jotted notes. The goal is always to get a little better, a little more engaging and a little more adept each time.

Things you will notice I have not included: fundraising pleas and promoting other shows. Certain times of the year I might mention one of these topics- i.e. Telling people when to expect the new subscription brochure at the closing show of the current season. I don’t make it a habit to regularly talk about future shows because it can undermine the current show if I am praising the next show on the schedule. (Hamlet will be amazing! Oh, and enjoy tonight’s show…)

There are a lot of great thoughts in the chat. I didn’t see half of them when the discussion was in progress.

What do you think? Can any of this be handled more effectively some other way?

About Joe Patti

I have been writing Butts in the Seats (BitS) on topics of arts and cultural administration since 2004 (yikes!). Given the ever evolving concerns facing the sector, I have yet to exhaust the available subject matter. In addition to BitS, I am a founding contributor to the ArtsHacker (artshacker.com) website where I focus on topics related to boards, law, governance, policy and practice.

I am also an evangelist for the effort to Build Public Will For Arts and Culture being helmed by Arts Midwest and the Metropolitan Group. (http://www.creatingconnection.org/about/)

My most recent role was as Executive Director of the Grand Opera House in Macon, GA.

Among the things I am most proud are having produced an opera in the Hawaiian language and a dance drama about Hawaii's snow goddess Poli'ahu while working as a Theater Manager in Hawaii. Though there are many more highlights than there is space here to list.

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3 thoughts on “What To Do About Curtain Speeches?”

  1. In my experience, the good speeches are as you describe – short and focused. The bad ones always break marketing/engagement rule no. 1: it’s about the client. As soon as the director starts talking about “how much this production means to me” – I’m lost. More importantly, any one who considers that their time is valuable is offended; in particular, prospective patrons who wish to be associated with integral community action. These displays make the organization look like “family hour” instead of professional theatre, symphony, etc.

    Reply
    • Yeah, I agree if the person speaking is waxing rhapsodic about something you can’t identify with, it comes off as indulging the ego.

      On the other hand, if someone says their heart leapt when they first saw the work because it had strong parallels with local history and they had to work hard for five years to get it on stage, then at least you get the sense that the person is in your corner and working hard toward your interests.

      Unless, of course, the work is totally out of kilter with the tastes of the local audience. Then at the very least, part of the work of those five years should have involved preparing the community.

      Reply
  2. Unlike Broadway or touring productions local theatre is a part of the community. The audience is primarily a part of that community. The curtain speech provides an opportunity for the leadership to engage the audience above and beyond the offering of the performance. It should be treated with the same respect as the work of art being presented. Speak with intention and rehearse, rehearse, rehearse.

    Reply

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