All Passion Is Not Created Equal

by:

Joe Patti

I have been reading Greg Sandow’s book in progress, The Future of Classical Music? over on Artsjournal.com. I haven’t linked to him much, but I am always interested in what he has to say in his blog about arts communications–often how press releases and program notes are written well and poorly. Many times I go and scrutinize what I have written after reading his entries.

One thing in his book that really floored me was his report of the lack of passion in orchestra administration.

The people who work for major orchestras typically don’t go to concerts. Almost never in the office of the orchestra will people come to work and talk about the music. Isn’t there something wrong with this? I’ve talked to a consultant who’s worked both with orchestras and with theater companies, and he’s stunned by what he finds in orchestras. In a theater company, people come to the office the day after a new production opens, and the production is all that they can talk about (the play, the acting, the directing, the sets and costumes, everything). But at orchestras, after a concert, no one says a word. If this is great art, where’s the depth, the transcendence, or even the certainty, both audible and visible, that everybody’s giving everything they’ve got?

I guess I always assumed that people involved in an art organization had some passion for it. As a person who comes out of theatre, I pretty much pictured what Greg describes as the day after in a theatre as happening in ballets, orchestras, museums and galleries. I figured I wouldn’t understand the conversations as people employed the jargon of their particular niche or used obscure terminology to inflate their sense of self-importance.

I never imagined that the conversations wouldn’t take place. A career in the arts is a labor of love after all. Analyzing how well or poorly something when the next morning with equally impassioned people is one of the few rewards one gets for choosing this path in life.

If what Greg says is true, it puts a lot of things in a different context for me. When Drew McManus over at Adaptistration criticized orchestra administrators as heartless individuals who were out to enrich themselves at the expense of the musicians, (I am generalizing his sentiments a bit here, though not too far off), I figured they were perhaps people without the talent or discipline to be musicians but possessed still of a passion for the art.

Now I am starting to wonder if they aren’t just heartless individuals out to enrich themselves on the labor of the musicians. Okay, may be it is a little hyperbolic to ascribe nefarious intent to orchestra administrators. There are certainly better ways to go about exploiting the labor of others.

I have to wonder if the whole orchestra system needs to be revamped. If people can’t be moved to discuss the basic merits or disappointments of a performance, they don’t deserve to benefit from the performance revenue. (Which isn’t to imply that people who do talk about it should be permitted to exploit others either, of course!)

Another related bit of information comes from the entry just prior to the third chapter of Sandow’s book in which he talks about quality control in orchestras.

“Who in an orchestra has the power to tell the musicians that they’re not playing well enough? Not the executive director. My partner in this discussion had gotten shot down by his musicians simply for bringing the question up. Not the chairman or president of the board. Can anyone imagine a board leader going out on stage after a rehearsal, or gathering the musicians in the green room after a concert, and saying, “Ladies and gentlemen, that simply wasn’t good enough”? It doesn’t happen.

So the job falls to the music director. But music directors absolutely don’t do this, to my knowledge, about concerts that they don’t conduct. Some people in the discussion even brought up names of music directors whom they thought were happy when their orchestras played badly for someone else.”

This revelation didn’t strain my incredulity as much because I understand that different industries have varying operating situations and standards.

I come from the theatre world where the stage manager is empowered to tell the actors the quality is falling and where actors can be fined under union rules for repeatedly straying too far from the vision of the play. In late 1996, Cameron McIntosh, the producer of Les Miserables, fired most of the Broadway cast because he felt the show had become stale.

I am not going to even consider claiming live theatre is at the zenith of quality and artistic excellence. They got problems for which I can’t even begin to start to suggest solutions.

I will say that if there is any truth at all beyond these stories about lack of passion in the administration and apathy (and perhaps plain intentional antagonism) among musicians and musical directors in regard to quality, it is a clear starting point for turning the fortunes of orchestras around.

How can audiences have an appreciation for the experience if the orchestra itself doesn’t value what they produce? As with live theatre, quality control and passion won’t solve all problems and result in fiscal solvency.

But at least when you say “We have a great product, why won’t anyone show up,” you are speaking with certainty and with a unified voice top to bottom.

Why So Many Nutcrackers?

by:

Joe Patti

I have often wondered why the heck ballet companies always decide to do Nutcracker every year instead of mixing their offerings up a bit. I know it is a money making show that pays for other productions, but there are three companies performing it in my city alone!

Sure there are theatre companies that do A Christmas Carol every year, but it is nowhere close to the frequency with which Nutcracker is performed.

From some observations I have made of regular season ballet performances, I don’t think the show is helping to convince people to come for the Nutcracker and return for the Coppelia.

Just to be fair though, I thought I would check to see if anyone was doing any alternative shows.

I Goggled Christmas Carol Ballet and found one performqance in upstate NY, Traverse City, MI and Chattanooga, TN. There is a production in Australia. Royal New Zealand Ballet has done it, but aren’t this year. Northern Ballet Theatre in the UK last performed it in 2003.

London’s Royal Festival Hall did it in 2000. Athens (GA) Ballet Theatre did it in 1999, as did Honolulu Ballet Theatre.

It goes further back in time from there.

I Googled It’s A Wonderful Life Ballet and came back with nothing except a teasing mention of the ballet in a Ballet Oklahoma dancer’s bio (scroll down to Emily Fine)

Googling Messiah Ballet turned up a load of links–all of the in Canada, with the exception of past productions by Carolina Ballet. Granted, few of the productions are/have been performed at Christmas, (Easter is the alternative time of the year it is performed), but it was the only other subject area I could think that might be turned into a ballet.

I don’t know if the fact that many companies who have done non-Nutcracker performances haven’t done them in a long time is an indication that people are so used to the concept of Nutcracker, they can’t imagine going to see any other subject.

Some might say the ballets have their audiences well-trained to accept what they are offering. Yet the fact they can’t wean people away from Nutcracker and on to a variety of shows may mean they have the people trained to a fault.

Many of the original articles are no longer available from the respective newspapers, but this post-Christmas 2005 summary from Artsjournal tells an interesting tale.

Boston-Cutting salaries because they were booted from the Wang Center by the Radio City Christmas Spectacular and had to make due in a smaller space.

Colorado- Fights Radio City Christmas show to a draw

Pittsburgh-disappointing holiday sales (and this is before they stopped using live music)

Philadelphia-Penn Ballet’s numbers hold steady.

Utah-Opening season with Nutcracker because it is money maker.

Be What You’re Like

by:

Joe Patti

I came across an article in Backstage, by way of Artsjournal.com that put me in mind of the chorus of They Might Be Giants’ “Whistling In the Dark.”

There’s only one thing that I know how to do well
And I’ve often been told that you only can do
What you know how to do well
And that’s be you,
Be what you’re like,
Be like yourself,
And so I’m having a wonderful time
But I’d rather be whistling in the dark

The article in question, “Hung up on Tent Poles, Studios Think Too Big” looks at many great movies that haven’t done well financially in recent years because big movie studios are paying big movie studio prices to make independent studio quality films.

Audiences are looking for high quality films and the studio are responding by making films that are clearly worthy of being made. They just aren’t going to be as wildly popular as a Harry Potter movie and bring as big a return on investment. The article points out that it is difficult for studios to be economical because directors and actors know that the studios have the money to pay them and can stubbornly hold out. If the studio wants the picture made badly enough with the draw of a star, they relent.

As is often the case with my entries, I see a lesson in this for arts organizations!

Because our audiences often use NYC based arts organizations (Broadway, The Met, NY Ballet) as the yardstick by which they measure the quality of our offerings (though I often have my events compared to Las Vegas shows!) there is often pressure on us to grow bigger, better, and more professional in quality.

If we were once avant garde, we may be accused of selling out. But who cares, we are putting more butts in the seats and that is paying for all the improvements we need to do. Its pays the salaries of the development office and for lobbying the government to build a performing arts center.

I am guessing you can see where I am going with this so I will stop here. It is hard to resist the lure of becoming bigger and better, even if improved standing in the community is not the goal. If we are reaching out to underserved kids, we feel pressured to expand our programs so we can get more money to support our important outreach activities.

Reading the Backstage article gave me hope. The fact the big guys have a hard time producing worthy stuff economically means that there is a probably a niche in the arts world that the small, hungry orgs can serve successfully without having to grow too big.

Now if only we can get more people out to see the performances 😉

High Quality Experience, But Not Fulfilling

by:

Joe Patti

I was reading about a recent Urban Institute study on attendance at cultural events in the Chicago Tribune today. Many of the results weren’t surprising–people go to live performances to socialize and go to museums to expand their knowledge.

What made me want to read the study more indepth was the report that “…attendees at music and dance performances, plays, and fairs were pleasantly surprised by the quality of the art.” Yet at the same time the article mentions that “…people who go to art museums, dance performances, concerts, plays, or arts and craft fairs find the experience less emotionally rewarding than they had presumed.”

I understand that quality of art and emotional reward can exist exclusively of each other, but the suggestion that people didn’t have high expectations of the quality and yet looked to have a larger emotional pay off didn’t quite make sense.

A short newspaper article can hardly explain all the intricacies explored in a 48 page report of course. Even though the article warns that the report’s author, Francie Ostrower, forms no opinions about why there is no emotional reward, I had my own theory.

My theory being-People view live performance as high art, full of meaning and power. The report of the performance exceeding expected quality is actually an expression of relief at understanding what is going on. However, there is an assumption that if one comprehends the work, one will be enriched with the meaning and power of high art. Walking out with out a profound understanding of the nature of the universe results in an emotional let down.

But that is just the theory with which I started.

In the process of reading the report-The Diversity of Cultural Participation, I picked up some other interesting tidbits.

Interestingly, many people did not go to cultural events that they say they find very enjoyable…Many people who said that they most enjoy dance had not gone to a dance performance during the previous 12 months. The same was true for plays and concerts. On the other hand, this was far less common among those who most enjoyed museums and galleries.12 These findings suggest it is easier for people to attend certain types of cultural events than others…(e.g. because museums do not require advance tickets)

-“Frequent attendees are likely to be civically engaged.” People who volunteer, go to church, belong to associations, vote.

-“Frequent attendees are more likely to donate” Not really surprising.

“Frequent attendees were more likely to have gone to multiple types of events and to have attended each type of cultural event. Thus, frequent attendance at cultural events is associated with more varied attendance, indicating that multiple art forms would benefit from increases in overall arts attendance.”

Don’t know if this result implies that it would be beneficial for organizations to pool their resources and perform at a central location thereby offering the public variety at a familiar location. Other results of the surveys show the people who attend plays are more likely to attend dance, live music, and museums/galleries.

Among the reasons people attended the arts were socialization (it will probably come as no surprise to learn that the survey found people most often attend in groups), wish to experience high quality art, gain knowledge, support a local organization, learn something about ones culture and to have an emotionally rewarding experience.

Interestingly, the more frequent a person attended, the more reasons they stated for attending.

“Frequent attendees also cited a greater number of strong motivations for attending cultural events during the past 12 months. On average, they cited 3.5 major reasons, compared with 2.6 major reasons given by moderate attendees, and 2.2 among infrequent attendees.26 This strongly suggests that frequent attendees’ active engagement in the arts is driven by the very multiplicity and variety of positive experiences they derive from the arts.”

It would seem then that whatever approach one takes in marketing and advertising performances is likely to appeal to one of the motivators for a frequent attendee. Of course, if a competitor offers a similar product in a way that appeals to more of these criteria, you may end up back on square one.

According to the report, attendance at different event types is strongly motivated by the aforementioned reasons in varying ratios so the elements that promotions highlight must change as well.

Minding your audience surveys is very important:

“Interestingly, even substantial percentages of those who expressed a negative judgment about some aspect of their experience said they would attend a similar event again.”

So you get a chance to make things better the next time around. However, there are some deal-breakers right from the beginning-

“The two negative experiences most likely to result in respondents saying they would not attend again were not liking the venue and not having an enjoyable social occasion.”

In regard to the whole emotional reward question, I think the way the Chicago Trib article was written somewhat overstated it as a problem. According to the report, people who expected to get a rewarding experience, got it. In fact, pretty much everyone got what they came for:

two-thirds of those who said that a major motivation for attending was to experience high-quality art strongly agreed that the artistic quality of the event was high. Likewise, most (56 percent or more) who were strongly motivated by a desire for an enjoyable social occasion strongly agreed that they had one; most who were strongly motivated by a desire for an emotionally rewarding experience
strongly agreed that they had one; and most who strongly wanted to learn something new strongly agreed that they did learn something. And almost all who did not strongly agree, agreed.

It made me wonder if this was another piece of evidence for the suspicion that the plethora of standing ovations today are a result of people convincing themselves they got what they paid for.

There were some variations by event type though that need consideration by arts administrators.

“Fifty-seven percent of those who attended a play said a major reason they went was that they thought it would be emotionally rewarding–but only 43 percent strongly agreed that it was.

Forty-six percent of those attending music performances said a major reason was that they thought it would be emotionally rewarding–but only 37 percent strongly agreed that it was.”

It was in terms of high quality that numbers went the other way, few people entered performance halls expecting high quality and a greater number exited feeling they had experienced it.

Since it is tough to know if the people who said they didn’t have an emotionally satisfying experience were some of the same people who had a quality experience, I can’t say if my hypothesis (which, granted was more of a semi-educated suspicion) holds any water. (Though the percentage of change in attitude on both topics is quite close.)

As poor a job as a newspaper article can do summarizing a 48 page report, my blog entry is hardly an improved transmission of all the valuable info (and I haven’t tried to be.) Give it a read! (Especially since the meat of it is only 27 pages long.)