Info You Can Use: Development Directors Need Love Too

You may be aware of the recent report commissioned by the Evelyn and Walter Haas Jr. Fund and conducted by CompassPoint about the careers of development directors. I already had a pretty good idea that development was a thankless task and there was a lot of turnover, but Under Developed: A National Study of Challenges Facing Nonprofit Fundraising, brings the reality to the fore.

I was astonished to learn that a quarter of development directors were novices or had no experience in the field at all. My guess would have been closer to 5%.

One in four executive directors (24%) say their development directors have no experience or are novice at “current and prospective donor research.” Among the smallest nonprofits, the number rises to 32%. When it comes to securing gifts, executives report that 26% of development directors overall—and 38% among the smallest nonprofits— have no experience or are novice.

Half of all development directors vs. 34% of executive directors contemplate leaving development in two years. 22% of development directors had either given notice or were actively looking at the time they were surveyed. 40% of those surveyed said they weren’t sure they would stay in development as a career.

A quarter of executive directors reported firing their previous development director for performance or incompatibility with organizational culture.

As might be expected, organizations with bigger budgets reported greater retention rates. Being able to offer better salaries enabled them to attract talented people from other organizations. Some of these organizations reported something of an arms race with the best development professionals being able to name their own price in the face of an ever shrinking talent pool driving costs up across the board.

I have given some attention to the difficulties with attracting and retaining executive directors over the years so I thought it important to turn some attention to the development arm.

In fact, the report makes many of the same recommendations you will find in respect to the executive director positions: recognizing and celebrating emerging leaders, having better training/mentoring and having transition plans.

One of the central things they suggest is nurturing a culture of philanthropy. If you have read this blog for any length of time, you know a common refrain I have is that marketing and development aren’t the sole province of those departments followed by an inevitable link here.

The report talks about the need not to silo responsibilities. They define culture of philanthropy as:

Most people in the organization (across positions) act as ambassadors and engage in relationship-building. Everyone promotes philanthropy and can articulate a case for giving. Fund development is viewed and valued as a mission-aligned program of the organization. Organizational systems are established to support donors. The executive director is committed and personally involved in fundraising.

While they specifically mention executive director in the definition, the board is mentioned frequently enough in their discussion of the concept they probably should appear as well. They acknowledge at length that asking for money is a difficult endeavor for all those involved. They felt the fund development process would be much easier if the goal permeated all areas of the organization because it would naturally bring more support and resources to bear and make the director feel more empowered.

“I think the fundraisers don’t always manage up because they think, ‘It’s all on my shoulders.’ They forget that you’ve got 20 some board members and another group of volunteers, an executive director, and other direct staff — that this is a partnership.
—Executive Director

This is the one area in which smaller organizations can be compete with larger ones. While they may not have the money to pay high salaries and support the newest development software, (and the software gap is getting increasingly smaller and affordable), the more close-knit working environment can have the staff more easily integrate with development than in larger organizations where the function is more departmentalized.

There are some depressing findings in the report, but I think it is worth reading because I suspect it will also reveal that the problems one faces in ones organization aren’t as uncommon as you might think. That realization will hopefully allow people to feel a little freer to discuss these issues rather than assuming they face them alone and everyone else is operating effectively.

About Joe Patti

I have been writing Butts in the Seats (BitS) on topics of arts and cultural administration since 2004 (yikes!). Given the ever evolving concerns facing the sector, I have yet to exhaust the available subject matter. In addition to BitS, I am a founding contributor to the ArtsHacker (artshacker.com) website where I focus on topics related to boards, law, governance, policy and practice.

I am also an evangelist for the effort to Build Public Will For Arts and Culture being helmed by Arts Midwest and the Metropolitan Group. (http://www.creatingconnection.org/about/)

My most recent role was as Executive Director of the Grand Opera House in Macon, GA.

Among the things I am most proud are having produced an opera in the Hawaiian language and a dance drama about Hawaii's snow goddess Poli'ahu while working as a Theater Manager in Hawaii. Though there are many more highlights than there is space here to list.

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