Arts & Job Crafting

Apropos to yesterday’s Labor Day holiday there was a blog post on the Harvard Business Review site back in June about job crafting, basically changing aspects of your daily activity to make your job more enjoyable.

I thought many of the suggestions cited by the author, Amy Gallo, were particularly applicable to arts organizations. Arts employees are apt to feeling burned out and unfulfilled due to wearing many hats and having a large workload.

But compared to many other types of businesses, employees of arts organizations generally have a fair bit of freedom about how they accomplish tasks. Employing a little creativity in the process isn’t likely to be viewed as disruptive and might even be applauded.

One of the first suggestions Gallo mentions is examining oneself to assess whether the problem might be that you are simply prone to being dissatisfied all the time. Another is to think about ways to change your outlook about your job and perhaps form emotional connections with colleagues and co-workers.

Next is to look at restructuring the job itself:

“Spreitzer and Wrzesniewski suggest using a job crafting exercise to redesign your job to better fit your motives, strengths, and passions. “Some people make radical moves; others make small changes” in how they delegate or schedule their day,…For example, if your most enjoyable task is talking with clients, but you feel buried in paperwork, you might decide to always speak with clients in the morning, so you’re energized to get through the drudge work for the rest of the day. Or you might save talking with your clients until the end of the day as a reward.

If it’s not the work you dislike but the people you work with, you may be able to change that too. Wrzesniewski says she has seen people successfully alter who they interact with on a daily basis to increase job satisfaction. Focus on forging relationships that give you energy, rather than sapping it. Seek out people who can help you do your job better”

In some respects, the fact that just about everyone performs multiple functions in an arts organization can be an asset to job crafting efforts. Lacking concrete job boundaries, people can swap some of their duties a little bit. What is mind numbing to one might provide a refreshing respite to someone else. One thing I have appreciated about the arts jobs I have had has been the ability to get up and away from one task to do essentially all of the things Gallo mentions.

I have been able to attend artist outreaches to see the impact of our work on people in the community. I can talk with colleagues and patrons and develop connections with them. I have been able to get up from my desk to stick my nose in on rehearsals and classes to get some inspiration. Walking around to inspect facilities and equipment or setting my hand to some physical task often provides the distraction my mind needs to find a solution that wasn’t coming sitting in front of my computer.

About Joe Patti

I have been writing Butts in the Seats (BitS) on topics of arts and cultural administration since 2004 (yikes!). Given the ever evolving concerns facing the sector, I have yet to exhaust the available subject matter. In addition to BitS, I am a founding contributor to the ArtsHacker (artshacker.com) website where I focus on topics related to boards, law, governance, policy and practice.

I am also an evangelist for the effort to Build Public Will For Arts and Culture being helmed by Arts Midwest and the Metropolitan Group. (http://www.creatingconnection.org/about/)

My most recent role was as Executive Director of the Grand Opera House in Macon, GA.

Among the things I am most proud are having produced an opera in the Hawaiian language and a dance drama about Hawaii's snow goddess Poli'ahu while working as a Theater Manager in Hawaii. Though there are many more highlights than there is space here to list.

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