Public radio

A quest to understand the classical radio listener

by

Authormike72x72_3 How should music directors and program directors at classical radio stations decide what to play? What do listeners most appreciate about their services?

These sound like pretty important questions, right? But put yourself in the place of one of these programmers (assuming you aren’t one) and think about how you’d answer those questions. You’d have piles of Arbitron ratings at your disposal, but those only show you when listeners tune in and out. Ratings don’t tell you why they listen or what makes your station valuable to them — at most, you can only infer answers to those questions from ratings.

But since 2002, a group of public radio programmers has been commissioning research to address these concerns. In a series of studies, the Public Radio Program Directors Association (PRPD) has surveyed listeners to various public radio formats, including classical, to deepen the field’s understanding of the value their services deliver. Their results have given programmers a new vocabulary to apply to their work and, in some cases, fed debates about the role of research in programming and public radio’s overall approach to classical music.

Continue Reading

Station profile: Classical WETA 90.9 FM, Washington, D.C. (continued)

by

Authormike72x72_3 Second of two posts

After WETA-FM became the sole classical radio outlet serving Washington, D.C. — you can catch up on the back story here — the benefits of claiming the city’s classical franchise were immediate. In the first Arbitron ratings book after the switch, WETA’s market share jumped to a 4.9 — more than double its 2.1 prior to the change. That took WETA from 17th among the market’s radio stations to fifth.

The station went on to average a 4.5 share last year and had a successful fundraising drive in February. “Public service is being transacted here,” says General Manager Dan DeVany, “because people are listening.”

WETA aims to present a mix of classical music that appeals to a broad audience — “anywhere from those who would be considered aficionados of classical music to those who enjoy it but don’t necessarily know much about it,” says DeVany. “Being broad-based in our appeal has certainly been an effort on our part, and it’s paid off.” The station couldn’t sound like the old commercial WGMS-FM “even if we wanted to,” DeVany says, because the lack of 20 minutes of ads an hour offers more programming freedom.

Continue Reading

Station profile: Classical WETA 90.9 FM, Washington, D.C.

by

First of two posts

WETA, the powerful all-classical public radio station serving Washington, D.C., has attained its biggest audience in years by claiming the city’s franchise in classical music radio. Its arrival at this stage in its 38-year history has been hard-won, however. In just four years, WETA has endured great change, from a news/classical mix to all-news to today’s steady stream of classical.

“If you had asked me a few years ago if I would have gone through this — two format changes in a period of three years — I’d have said it would never happen,” says Dan DeVany, WETA’s g.m., when I interviewed him last month in his office at WETA’s headquarters in Arlington, Va. “And here we are.”

The first jolt to WETA’s status quo came in February 2005. Like many stations, WETA was struggling as it tried to attract an audience to its dual format of NPR’s newsmagazines and midday classical music. Its ratings in fall 2004 were the worst in 15 years. Fewer listeners were donating, and while news programming was drawing underwriting income, classical was less successful — a common pattern in public radio. WETA’s position was further complicated by competitors in the D.C. market that shared its formats — WAMU, another well-established NPR affiliate but one that specialized in news/talk, and WGMS, the city’s commercial classical outlet and one of the most successful in the country.

“It was clear that we had an identity problem,” DeVany says. “We didn’t stand for anything in particular.”

Continue Reading

News roundup: stations enriching their musical communities

by

Authormike72x72_3 In a post last week about the CBC controversy, I asked how classical stations in the U.S. might work to enrich the classical scenes in their communities. And lo, the heavens responded (well, really, Google did).

One article in the Rochester (Minn.) Post-Bulletin points out that an area station set aside airtime for the Rochester Symphony Orchestra and Chorale to raise money for the orchestra’s general budget. The orchestra even got some help from a local partner, the Rochester Honkers—a baseball team. (I wonder how the brass section feels about that arrangement.) “Sports don’t have to be divorced from classical music,” said the orchestra’s music director. “People just have to get over the hump. Once you’ve experience classical music live, you’re hooked.” And the radio station is actually an easy listening station. A novel three-way partnership that makes me wonder why Minnesota Public Radio’s local classical station, which actually carries the format, isn’t involved.

Continue Reading