Horner: Midday research as “a house of cards on a foundation of quicksand”

To wrap up my series of posts about the midday classical music research undertaken by the Public Radio Program Directors Association, I conducted a Q&A by e-mail with Wes Horner. Horner has a long track record in arts and documentary programming for public radio. He started in the business as a producer at Boston’s WGBH, then went on to serve as executive producer of NPR’s Performance Today. He also worked in the same role for Smithsonian Productions, helped develop From the Top and is now involved with Five Farms, a series of radio documentaries about farming families in the U.S.

Horner wrote a commentary for Current newspaper last year in which he questioned the findings and implications of the Midday Classical Music Testing Project. I asked him to explain his views and to lay out the priorities classical public radio should be pursuing. Here’s our interview.

Scanning the Dial: What do you see as the shortcomings of the PRPD Midday Classical Music Testing Project?

Wes Horner
Wes Horner

Horner: Two issues:

(1) The conceit that you can make meaningful decisions about programming pre-recorded music on CD based on testing artificially excised samples, tested in an artificial environment, I believe is building a house of cards on a foundation of quicksand. Music is more complex than the study recognizes, as is real-life listening. The data aren’t very useful.

(2) Tinkering with the process of making the “right” selection of CD tracks in the hopes that we can energize music on radio is a deflection from where our energy and resources ought to be focused. Namely, how can public radio create music programming that shares the values of our successful news programs? We need to come to grips with the dissonance we’ve created between our music programming and our news/talk programming. And we ought to ask ourselves what the landscape would look like in music on public radio nationally if we invested money, developed production infrastructures, and cultivated talent on both sides of the microphone on a scale similar to that of news. Imagine — please — that the community of music makers and music lovers considered public radio their meeting place of engagement, as do newsmakers and news consumers.

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How midday classical research is changing station playlists

On Monday I wrote about the midday music research conducted by the Public Radio Program Directors Association — a survey of hundreds of classical-music listeners that gauged their responses to dozens of snippets of music. The goal was to determine which sounds appealed to those listeners and which didn’t, thus helping programmers at classical public radio stations build audience by focusing on more user-friendly selections.

So how is this research being used? Following the release of the study’s results, 12 stations around the country began applying its lessons to their midday music mixes. I checked in with a few programmers to find out what changes they’re making.

“I’ve found that it’s taken me back to really trying to think and listen like my audience,” says Karen Walker, operations and music director at KBIA in Columbia, Mo. Walker has been combing through her station’s music library and classifying selections according to their appeal to the listeners surveyed in the study.

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Roe chosen to lead WDAV

WDAV-FM in Davidson, N.C., announced today that Ben Roe will serve as its general manager. Roe previously worked at National Public Radio for 20 years, serving most recently as its director of music and music initiatives. At WDAV, he succeeds Kim Hodgson, who has led the station for nine years. Roe assumes the job July 1. WDAV, a full-time classical station, serves Charlotte and the surrounding area. Read the full release from WDAV. You can also check out Roe’s writing about music and media on his blog.

Getting to the nitty-gritty of listeners’ musical tastes

A while back I wrote about the influential “core values” research conducted by the Public Radio Program Directors Association, which aimed to understand what listeners to classical music radio appreciate most about their stations of choice. Those studies were useful because they helped classical programmers put themselves in their listeners’ shoes and get a handle on why exactly people listen at all.

But the studies were limited in scope — they assessed the value of classical radio only in general terms and stopped short of gauging reactions to specific musical works. Last year, however, PRPD unveiled the results of the Midday Classical Music Testing Project, a study that aimed to do just that. The study asked groups of listeners to rate a wide range of musical snippets as appealing or unappealing, and programmers at classical stations are now revising their music mixes to line up with the findings in an effort to improve midday listening.

The 309 listeners in four cities who participated already listened to classical during middays on the stations in their markets. With handheld units, they registered their reactions to 150 30-second musical samples, noting positive or negative appeal.

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