Is That What My Funder Is Thinking?

Earlier this month Albert at philanthropy blog, White Courtesy Telephone, did an entry on “Four Common Funder Misconceptions About Non-profits” and made a post along the same vein later in the month.

The entries offer an interesting, if not daunting, peek into the thought processes of funders. Albert encourages them to rethink their attitudes in terms of micromanaging non-profits, seeing their role as culling out the weak organizations, encouraging charities to merge and run themselves in a more business like manner.

Albert encourages funders to give applicants some slack when it comes to grading neatness.

“There’s a kind of mental trap that some grantmakers fall into. When we’re learning the ropes, we quickly realize there’s not enough money to go around for all the worthy applicants who approach us for funding…So we devise many little tests of nonprofit worthiness

What Would Your Answers Be?

Last week I received a questionnaire from a Performing Arts Management student at the Hartt School of the University of Hartford. With her permission, I am reposting it here. It gives some insight into what up and coming leaders are thinking.

As a theatre/company manager…

What educational background is required/expected?

What kind of experience is required/expected?

Where are the jobs? Who does the hiring?

Will there be jobs in this field in 5 years? 15 years?

What are the “big names” in the field?

What personal characteristics are needed for success in this field?

I haven’t formulated my answers yet. I am a little wary about prognosticating on the whole idea of whether there will be jobs in 5 years or 15 years. My answer will certainly be longer than a yes or no.

The question that interested me most was regarding who the big names in the field are. Folks like Joe Dowling at the Guthrie and Libby Appel who just left Oregon Shakespeare come to mind. But it occurs to me that unlike other areas of the arts, there are no managers that I ever hear people say they want to emulate.

When a design from a big name designer comes in, I have heard tech directors and designers make impressed noises. When the names of noted directors, choreographers, musicians, actors and dancers are attached to a production, it lends a degree of gravitas. Artists and even theatre managers often express an interest in working with these talented people, but rarely, if ever, have I heard anyone say they wanted to work with a specific theatre manager. I have heard people voice strong desires to work at theatres, but can’t remember anyone say they wanted to absorb the wisdom of one of the administrative leaders.

My theory is that this is because a theatre manager is effective in relation to the community in which they operate. What they do well may not translate well to other places. Knowing this, other theatre managers don’t tend to idolize too many others. which is not to say they don’t envy another’s resources and budget.

Now one may claim that directors, performers and designers must tailor their approaches to different physical spaces, technical resources and personnel. However, these people are dealing with others who share a standard vocabulary. They can send emails and FEDEX packages in advance of their arrival and progress can be made without anyone even knowing what they look like.

A theatre manager can’t administer from afar and sight unseen based on inventory lists, census data and other transmitted information. They have to walk around the facility and physically assess assets and liabilities, they have to drive around town and get a sense of the community, they have to make personal contact with people.

Now my alternate theory is that given reports I have read noting that theatre managers rarely get a chance to review the latest literature on myriad topics related to running their organization, no buzz is being generated about management superstars.

One thing I have heard often which backs up my “good management is local” theory is people expressing admiration for managers at their organization or organizations in their area. It is these managers with whom people have regular contact that they wish to emulate.

My answer to the student’s question about big names will probably encompass a bit of what I have written here as well as the names of some management theorists with whom I believe managers should be familiar.

I present these questions here as a challenge to my blog readers to consider what your answers might be to this student. And if anyone has any thoughts, I would be happy to pass them along to her.

Work to Support Your Play or Work for the Joy of It?

There must be something in the air because I keep finding interesting articles on employment. I am going to have to create a category specifically for the topic if this keeps up.

This time around it is a piece by Arthur C. Brooks in The American called “I Love My Work.” In it, Brooks talks about how important work is to providing meaning and direction in day to day living.

As I have noted before, the feeling that one’s work is meaningful, at least by ones own standards, is a powerful motivator.

“…people who think their work allows them to be productive are about five times more likely to be very satisfied with their jobs than people who do not feel they can be productive. And those who are proud to work for their employers are more than ten times as likely to be very satisfied with their jobs as those who are not proud.”

Brooks cites a survey conducted by the National Opinion Research Center at the University of Chicago which showed that 89% of people who worked at least 10 hours a week were very to somewhat satisfied with their jobs. The percentages remained about the same whether people were in high income or low income jobs, whether they completed college or not and regardless of working in private, non-profit or government jobs.

And given an opportunity to be financially secure for life without having to work again, 69% of American adults would continue working in some capacity.

One of the areas that I was a little skeptical about was the idea that pay and benefits such as vacations actually detracted from people’s enjoyment of work.

“Indeed, there is strong evidence that compensation such as pay and vacation

Boards Evaluating Chief Executives

I don’t know why my entries have been revolving around employment and leadership the last couple weeks but here I go again….

I happened across a brief article on BoardSource about assessing an organization’s chief executive. As the piece points out, boards go to great pains in the interview process to ensure they are hiring the most capable candidate but rarely set up a formal process by which they can regularly provide feedback.

There are going to be periods of high emotion when the chief executive is either being patted on the back or glared at. Waiting until these times to assess a person is not the most constructive for the chief executive’s development and growth, even if one has a positive impression of them.

I should note that the article I linked to partially consists of instructions of how to set up a review process using the assessment tool BoardSource has developed. I generally try to avoid hawking other peoples services specifically if they aren’t fairly inexpensive. But having sat on many boards and attended meetings of boards of which I was not a member, I can attest to the number of meetings some boards will take parsing the language on simple amendments to the governing rules. It might take years for a board to draw up an assessment instrument.

BoardSource has an assessment tool that can be completed on a print version or online by board members. Their questions at the very least provide a strong starting point if the board feels the need for a more customized questionnaire.

That said, the online tool while time saving and convenient on a number of fronts is also 4 1/2 times more expensive than the print version. Unless it allows 5-10 years of usage, it seems excessively expensive to process the assessment of a single person. Human Resource professionals can probably speak on the reasonableness of the cost better than I. I understand they need to recoup their investment in developing it, but if it were the only option available, I am sure the cost would present an even greater impediment to evaluating a chief executive for many boards.

For most boards, whether they know about the assessment tools or not, it can be easier to promise a chief executive a similar amount of money as a bonus next year if they improve or as a raise if the valued person stays than to invest weeks completing, collecting and collating an evaluation. Given the salaries and bonuses for profit CEOs are granted by their boards, it wouldn’t be surprising if non-profit boards perceived money as the medium by which rewards and severance are conducted.