Volunteers

Volunteer….Or Else

by

Would you volunteer for a non-profit if there was a better chance of becoming employed? Would you do it if you were forced to?

If you were a non-profit, would you welcome either set of volunteers?

This summer the NEA pointed to a report that showed the value of volunteering in the search for employment.

“The link between volunteering and finding employment appeared strongest among lower-educated people and those living in rural areas. As the authors write, “volunteering may assist in ‘leveling the playing field’ for these individuals, who typically have a more difficult time finding employment, especially during a recession.”

[…]

CNCS suggests that as a result of this knowledge, nonprofits may want to “target those who have the most to gain by volunteering—out-of-work individuals, particularly people without a high school degree or people living in rural areas. Volunteer recruitment may then have two purposeful outcomes: improvements to communities and better employment outcomes for community members.”

[…]

On the whole, volunteers for arts and cultural organizations were found to be better educated than volunteers for all other kinds of organizations, and they generally were more giving of their time than other volunteers.

However, the Non-Profit Quarterly recently noted that “the Michigan Senate passed legislation to require community service for people receiving government assistance such as food stamps and other welfare benefits.”

Non Profit Quarterly quotes The National Council of Non-Profits as supporting

“…programs that promote volunteering activities that mutually benefit individuals and the people served through nonprofits. However, the Council of Nonprofits’ Public Policy Agenda expressly opposes proposals to condition receipt of government-provided benefits on requirements that individuals volunteer at nonprofit organizations.

Such a policy, sometimes called ‘mandatory volunteerism,’ unfairly imposes increased costs, burdens, and liabilities on nonprofits by an influx of coerced individuals.” While the Council’s arguments emphasize “unfunded mandates on charitable nonprofits to accommodate the hundreds of thousand suddenly showing up on their doorsteps seeking unscheduled and unsolicited service opportunities” and the prospect of “name-brand nonprofits and foundations in particular…overwhelmed by sheer volumes of people if such a bill were passed…”

One of the commenters angrily observes that public aid recipients aren’t directed to work at large corporations, but rather to organizations with fewer means to support their presence. At one time it might be claimed that working for free at a large corporation runs into all sorts of labor laws that don’t apply to non-profits. However, with all the lawsuits that came to light this summer about unpaid internships, people have started to suspect the perceived non-profit exception to such laws may not be as clear cut as once thought.

But as the statement by the National Council of Non-profits notes, there is a significant cost to managing volunteers. How much more a burden will there be when the volunteers are compelled to serve?

I suspect that difference in context will engender a resentment that will make those providing community service less valuable as volunteers and less likely to result in the positive outcomes cited by the NEA. Non-profits might ultimately plead that they operate more effectively when these people are kept away from their organizations.

Some commenters cite the value of the WPA programs during the Depression. I am not sure how those programs were viewed in the 1930s, but the program in Michigan seems more punitive than designed as a “Let’s Put People To Work” effort.

And those comments overlook the fact that the government played a large role in the management of the assignment and training of those put to work. If there was a similar program in Michigan that provided preparation, placement and supervision of those doing community service, the experience might be productive.

It is encouraging to know that volunteering can be a constructive experience that can lead to employment. But I imagine the greatest value is derived when volunteering is performed willingly. I would be wary a situation where non-profits became a significant part of a government’s social welfare program without some degree of additional training and support.

In the absence of such support, the non-profit becomes part of the “or else…” stick the government is using, a situation which is counter to nearly every charitable organization’s purpose.

Instead of being viewed as a resource and asset in the community, the non-profit runs the risk of being viewed as an antagonist, or at least party to the antagonism.

When Subscription Renewals Was Everyone’s Job

by

I know the days of Danny Newman’s subscription parties has probably long past, but I was clearing out some old files a few weeks ago and came across what might be described as an artifact of better days.

I have scanned the front and back of an envelop that was used by community organization that preceded the current community board we work with. The group apparently got a lot of people in the community to call the previous year’s subscribers and solicit new ones. I appreciate the design of the envelop with bits of information about the organization for the callers.

Front of Envelop

For some reason part of the scan always comes out a little broken up no matter what I do. The 3rd bullet point under “This Is The Community Concert Plan” reads “Community Concerts offers a non-profit, no-loss plan. All money collected is spent on the attractions in the coming season and the local presentation expense.”

Back of Envelop

This is the backside with hints for the volunteers. The garbled text at the first hint says, “Go through your address book and greeting card lists for prospects. Are you a member of any service clubs, fraternal or religious organizations? These are excellent sources.”

This hint may be why this particular practice no longer occurs. In this community where everyone knows everyone, it is likely a person would get appeals to subscribe from multiple people which I imagine would become old very quickly.

That said, it makes me a little sentimental for the days when this type of program could be viable. Especially since it appeared to have the involvement of a fairly large number of people. (Or at least aspired to) The idea of many people being invested in getting subscription renewals is greatly appealing.

Assuming this wasn’t the only training someone would get, this little packet could be pretty effective at keeping people organized, on task and equipt with many of the answers they needed in an easily referenced layout.

Drop And Give Me A Sonnet

by

Recently, (though it could have been 6 months ago the way time flies for me) Howard Sherman pointed back to a Huffington Post entry he did a few years ago about how the theater community looks derisively upon community theater.

I don’t know that this will ever change. But I recently got to thinking in the context of the Pro-Am trend where people are making greater efforts to hone their skills and knowledge, should community theaters be pushed to do and expect more to serve the needs of Pro-Ams and improve their own proficiencies?

Even though this proposal may see funding diverted away from larger established organizations (which has actually been suggested often in any case), in the long term it may benefit the arts in general.

Now that I am back living in a rural setting, I drive past volunteer firehouses regularly. It got me to thinking, not only are these firemen volunteering to run into burning buildings, they have to undergo 50-100 hours of training, refresher training, maintain good physical condition and show up to a certain percentage of calls to qualify for the privilege of risking their lives.

Not to mention mundane maintenance, housekeeping and fund raising duties.

I started wondering if maybe there needed to be a bit of a cultural shift for community theater groups toward requiring people to take classes and training in order to participate. I know there are many organizations that are pretty substantial and offer classes, but most come together on a project by project basis and don’t engage in a larger education effort.

Those who work backstage have the best chance of gaining additional skills because they are often being taught by people with some sort of construction background. Still, often novices are integrated into the effort without much safety training in advance. And they can be limited to only learning the techniques the most experienced person knows if there isn’t any effort to bring in outside experts.

I think actors might suffer most if they are only involved on per project basis. They gain the experience of performing and can certainly advance. But since the director is responsible for guiding many people, there is really no opportunity to instruct actors about techniques and the process of experimenting and exploring one’s options.

Having classes can enhance the value of the organization overall. Teaching is an effective path to learning so even if the group handles the classes entirely internally, they end up a little better off than when they started.

Bringing in guest teachers for seminars, whether it is a person from the community theatre the next county over, a professor at the local college or a designer from the big city, is even more ideal. (And maybe the experience will cut down on the derision a little.)

Now you may think it an awful idea to require people to attend classes if they want to participate in a performance because it puts up a barrier to entry at a time when the arts are trying to be welcoming to all.

But I wonder if a lack of this sort of rigor has resulted in the attitude we are seeing today that artists shouldn’t want to be paid because they engaged in a fun activity. Taking a class won’t necessarily guarantee a person will become any more skillful, but they will be more aware of the dedication and investment involved.

I don’t think having a requirement that if you want to participate, you should want to get better, is that onerous.

The classes don’t even necessarily need to be separate from the rehearsal process, though only having them as part of the process is actually more elitist because the training is limited to those who are cast.

When you think about it, when sports teams practice they don’t arrive at the field and move to their assigned roles. There are a lot of drills that focus on the fundamental skills of the game, improving physical condition and endurance. Players are asked to perform outside of their accustomed roles. There are clinics occasionally given by skilled practitioners.

This happens at all levels of play because the expectation is that you will strive to be a better player at the end of the season than you were when you came to the first training session. People who aren’t willing to make that commitment get cut from the team.

So that is why I wonder what sort of results would we see if funding and influence were directed toward creating an environment where honing skills became the norm.

I have been thinking for 20 minutes of a way to say it without it sounding condescending without much luck, but this bringing influence to bear would of necessity include a culture shift which saw “professional groups” partnering with community groups to provide training and assistance. As I said, I don’t think there will ever be a time when community theater will be viewed with complete parity by professional groups, but the gap will never close without increased interaction.

Training Handbook That People Always Have On Hand

by

Ten years ago, Inc.com anointed the employee handbook for Ann Arbor, MI’s Zingerman’s Deli as the World’s Best Employee Manual.

In all likelihood they have anointed other handbooks as the “best” since then, but from the sample pages from the handbook they have on the website, you can see that the fun handbook is something an employee would pay attention to. According to the article, Zingerman employees often carry the handbook around with them.

Since then, Zingerman’s has grown to a whole “community of businesses” run by managing partners whose vision the deli’s founders have supported. One of the businesses is actually a training arm that trains employees and conducts seminars for other businesses looking to learn about their methods.

Even if you aren’t interested in the training, the sample pages provide some good examples to emulate for your own staff and volunteer manuals to help keep the training in their minds and hands.