Arts Leaders Ain’t Learnin’ Too Good

I have just returned from the Arts Presenters Conference. I must have tried to do too much in too little time because I am fighting off a cold right now. I did want to make a post on one of the sessions I attended because some of the information communicated was simply fascinating.

In the Learning to Lead session The Artful Manager, Andrew Taylor’s graduate students presented the results of their research about what resources arts managers used to learn and solve problems. When they finished, I got up and asked a question about the results of their survey. They found that 90% of people read reports, books, etc at least once a year. I asked what end of the spectrum the majority of responses fell since last year Neill Archer Roan had presented findings at the APAP conference that said that learning was not valued in the presenting field.

Since Neill’s research was based on interviews and were anecdotal, I wasn’t sure if his results were any more scientifically based than the grad student’s results which was based on a self-selected group that filled out an online survey. I also stated some curiosity about whether people who were more comfortable with online surveys might be reading more reports via that medium. The students who responded said the reading that was taking place were skewed toward the less frequent.

I hadn’t known that Neill was sitting a couple rows behind me and soon he got up to address the issue of learning not being valued. I was so amazed by what he had to say, I bought the MP3 file of the session so that I could quote him accurately.

Speaking of the work the Roan Group does, he said,

“We believe there is a cultural bias against learning in this field and in the non-profit field as a whole. We believe that that exists for several reasons. One is cultural another is really biological. There are a lot of studies about satisfaction and how we are actually wired…Someone who is rationally satisfied behaves no differently than someone who is rationally dissatisfied. People behave differently when they are emotionally satisfied…the pathways back to learning are different where there is emotional satisfaction…I think in our field and in the performing arts, there is so much emotional satisfaction…that is actually a barrier to our need to understand and respond. (my emphasis)

The idea that emotional satisfaction, which is probably what allows people in the arts to tolerate low pay and long hours, is actually inhibiting progress just sort of blew my mind.

He goes on to say that in the arts there isn’t a practice of looking back and evaluating a situation for what works and didn’t work and then documenting the findings. Without the documentation, the arts rely on tacit knowledge carried in individuals. While tacit knowledge is superior to documented knowledge, if you have high turnover, your organization doesn’t learn.

The session was about two hours long so I imagine there will be other insights I will derive from them as I review the file.

Spinning the Hottest Shostakovich East of the Spree!

I am packing and repacking for my trip to the APAP conference, but I couldn’t pass up the opportunity point out a great story that appeared on Artsjournal.com about a rotating club show in Berlin that has people packing techno clubs on Monday nights despite the lack of advertising to listen to chamber orchestras.

Every first Monday a club night called Yellow Lounge rotates among the hottest clubs in the city. According to the article, one club turned over 100 people away. The live performance is sandwiched between DJs playing classical recordings. Part of the appeal to attendees seems to be the approach to classical music the DJs and performers bring.

“What is particularly enjoyable about the Yellow Lounge is that it is not at all intimidating. You don’t need to know anything about classical music to feel at home. There is none of the snobbery associated with the genre; Canisius never gives you a “Duh! It’s Mozart, dummy” look if you ask what he has just played, and the musicians tend to introduce each track with a non-patronising explanation of its importance. He welcomes requests, too, but only plays them “if the mood is right”.

Admission is only five euros ($7.33). Universal Music, seeing an opportunity to change perceptions about classical music, underwrites the cost of the event. The organizers are apparently free to book who they like, but many of the artists are on a Universal label.

I am not going to suggest that a similar program could be successful in the U.S. because I suspect that classical music has a more prominent place in the collective consciousness of Germans than U.S. citizens. Even if younger Germans are turning away from classical music, I imagine that the concept of what type of person listens to the music isn’t as narrowly defined as it is in the U.S.

But perhaps there is some sort of program that might have success that doesn’t necessarily involve plugging instruments into amps.

Send Me Your Press Releases…Now!

I don’t know how wide spread this experience is, but there is one area where I assumed that technology was making a window of interest smaller that I think it is actually expanding it– Press Releases.

One of the cardinal rules of writing press releases has always been to keep the subject matter timely. This often means releasing your information within a certain window where it is not so early that news people have more immediate events to cover and not so late that you miss the deadline.

As Internet connections got better and sending images and releases by email rather than hard copies through regular mail became more prevalent, there was a brief period where sending out information closer to a performance night seemed wiser and preferred.

Now I am getting calls from newspapers 4-6 weeks before a performance asking me for a release and images. It is a minority that seems to prefer the information two weeks or so out from the performance. My theory is that technology has made it easier for news outlets to organized stories. I am guessing I get the calls because they have inputted the calendar listings I send out in the Fall into some sort of software that reminds them to call me for information. I also guess technology is helping them put their story together and lay out part of the issue it will run in weeks ahead of time.

In a certain respect, my job has actually gotten harder because I need to be thinking about these shows weeks early than I used to so I have a release ready for the asking. I also need to be bugging the performance groups for information to support what I write and images to send to the press. With some artists and agents who are not well organized, this can create a problem.

There is a standard line in most every contract I get that says press materials will be provided to me a month before a performance. I have begun toying with the idea of researching the amount of information available about an artist online and changing that to 60 days for those with a dearth of materials.

Has anyone else had this experience or am I just surrounded by a well organized, zealous media?

How Do Leaders Learn

Next week I will attending the Association of Performing Arts Presenters conference in NY. Unlike last year where I was there for a week attending the conference and Emerging Leadership Institute, this year I am in and out very quickly in a weekend. I cringe at the thought of all that time on the plane. Once I get there, I know I will wonder why I ever resisted the idea because I get so much out of the experience. I enjoy the opportunity to see showcases, talk to artists and learn about new trends and philosophies in performing arts.

One of my biggest motivations for attending this year is to continue what was started last year in having Emerging Leadership alumni involved at the conference and advance an agenda. We have meetings and social gatherings planned this year. We were going to sponsor an issues session until we learned that Andrew Taylor’s students at the Bolz Center were going to be presenting findings from a study that was generally aligned with our purpose.

We also encouraging our membership (and anyone else interested in the topic) to attend the session at the conference, Learning to Lead: Where And How to Arts Professionals Extend Their Knowledge and Advance Their Craft. Andrew has a post about it on his blog today. Even if you aren’t going to attend, if you are an arts leader, please consider filling out the 15 question survey that will inform the discussion and findings of the session.

The survey asks questions about where one goes looking for knowledge and help in solving problems. Though it could probably comprise an entire research session of its own, I would have liked to see some questions asking people to measure the value of the guidance/help they receive. From conversations I have had over the last year, I suspect a good many people would comment that they weren’t getting the guidance they needed or perhaps were having a hard time identifying a trustworthy person with whom to discuss their problems.

And though it wouldn’t be scientific and might have been a little more time consuming, it would have been interesting if they asked where people got their initial training in the arts. I am just curious how many people have formal education and how many were mentored and learned on the job.

In any case, while Andrew will undoubtedly have an entry discussing the session, I intend to do one as well to present my perspective. I usually try to avoid duplicating the subject of his posts since I assume we share a lot of readers. But I am making a very long flights in very short time. I am gonna earn the right to bloviate a little. I am sure my approach will differ from Taylor’s to some extent any way.