Unexamined Initiatives Are Not Worth Implementing

It is no news flash to even casual readers of the blog that I am involved with Arts Midwest’s Creating Connection program to build public will for arts and culture. Last week, they ran a webinar just to present the basic research and program. In recent months they have been featuring two case studies where people talk about how their organizations are putting the research and messaging into practice. This session was aimed at giving people more complete information about the program.

As much as I have been a fan boy cheer leading the program, what I really appreciated about the webinar last week was the number and type of questions people were asking of the presenters.

It was an indication of just how serious people were thinking about implementing the research that webinar attendees were questioning the research methodology. I think people in arts and culture field are wise to scrutinize whether a new approach to doing business is a popular fad soon to fade or has some rigorous thought behind it. They have little enough time and resources as it is and don’t want to waste it on initiatives lacking substance.

What I really appreciated was when one person, identified as Zi Li, asked about case studies on failed programs because they were interested to learn why those program failed.  My friend Carter Gillies often mentions the problem of survivorship bias  where you only study the successful cases rather than gaining insight from those that failed.

The music on the Awesome 80s radio station is always going to be better than the music today because you are comparing the cream that rose to the top and endured the last 30 years to all the music being performed today, both good and bad.

If you are new to the concept of Creating Connection or just want a refresher, take a look at the video from the webinar which includes all the questions and comments made that day.

Creating More Great Connections Before Breakfast Than Most People Make All Day

A couple years ago I was serving on a grant panel which made me aware of an arts and culture organization that was running “breakfast raves,” for lack of a better word.

They were getting people together on Friday mornings around 5 am to have a dance party and breakfast before they ran off to work. I thought it was a great idea, especially for getting people who didn’t identify as night owls engaged and meeting new people in the community. Not only that, it was another way for performing arts organizations to use space that was usually only occupied at night. I thought it would make for a great study to see if people who attended morning raves were more productive and creative when they went to work that day.

In the past week I came across a story in CityLab about Daybreaker, a company that is doing much the same thing in cities around the world.  The writer, Sarah Holder, attended a session in Washington DC that involved yoga and then a silent dance party (because they meet outdoors and can’t blare music in early morning hours.) Looking at the Daybreaker website, this is pretty typical – work out, followed by a dance party, followed by breakfast.  Apparently they will also have performances.

They reach a pretty wide range of people:

….target cohort as “adventurous” people who “share the common interest of waking up at 6 a.m. to dance.” Most attendees are between 25 and 45 years old; a fact sheet provided by the Daybreaker team says the demographic breakdown is 68 percent women, 32 percent men, and “100 percent human.” Forty-seven percent are single.

The Daybreaker people also see themselves as an important conduit for building connection:

And they, like a surprising percentage of the crowd, were middle-aged: Kia was 42.

That’s significant, because, if loneliness is a nationwide epidemic, it’s particularly pronounced among older people, says Agrawal, based on observations she made on her book tour. Almost a third of Americans over 45 are socially isolated, according to AARP. “Many people in their 60s and 70s came to my book event to share their feeling of loneliness,” Agrawal said. “And how—to quote their words—invisible they feel.”

Of course, the sense of loneliness is shared across all generations so gatherings like these are great for everyone. Given that people in their 40s, 50s, 60s grew up on rock and other high energy music, there may be an unmet potential in programming morning dance parties aimed toward those demographics. I am thinking, in part, about the ubiquitous “dancing grannies” in China who are up at the crack of dawn participating in the activity for both exercise and socialization. (And often drawing the ire of younger people upset that their elders are blaring music at 5 am.)

When I first saw this story, I was interested in the concept as a way for arts and cultural organizations to diversify their offerings and help remove perceptual barriers about what it means to enter a creative space. However, one part of the article emphasized the fine line between sincere and insincere motivations for creating community when revenue is involved.

Note the bad association the word “community” has gotten.

But finding zen by paying to party with strangers on the roof of my office building (conveniently, I also work in the Watergate) seemed a little painful and inauthentic. Agrawal says she understands. “The word community has been kind of bastardized already,” she told me. “It’s just another word for ‘users’ by marketers.”

But with Daybreaker, she’s tried to cut through the bullshit. The “belonging” the brand creates isn’t a commodity, she says, nor is it a coincidence.

Are You Persistent or Consistent In Your Pursuit of Excellence?

Seth Godin made a post earlier this week comparing Persistence with Consistent wherein he starts with the statement “Persistence is sort of annoying.”

He goes on to talk about the way in which consistent is the desirable opposite side of the coin,

Consistent with your statements, consistent in the content you create, consistent in the way you chip away at the problem you’re seeking to solve.

Persistence can be selfish, but consistency is generous.

And the best thing is that you only have to make the choice to be consistent once. After that, it’s simply a matter of keeping your promise.

In this context,  persistence seems to be about performance of a specific action whereas consistent is policy. In this sense persistence is approaching a challenge in the same way until it is worn down to the point you can pass. Whereas consistent is more about dedication to finding a way past that obstruction.

While both approaches never falter in achieving a singular goal, the latter entertains options regarding the methods by which this can be accomplished. In fact, consistent may be better equipped to recognize that surmounting the barrier isn’t the goal but rather getting to the place beyond the barrier and therefore there may be no reason to engage with this particular barrier at all.

What actually drew my attention to Godin’s post was that last line about keeping a promise. Working in the non-profit arts sector is often such a struggle that we feel like we can only survive with dogged persistence. Perhaps what is really needed is a focus on consistency.

If our promise to the community we serve is to provide a certain experience, a persistent approach may keep you locked into executing an approach and methods which have decreasing relevance. A determination to offer a consistently valuable experience can lead you to place more importance on needs of those you intend to serve rather place importance on the methods by which you accomplish it.

Think about it this way. If you want to keep a promise to provide excellent customer service do you do the same thing today as you did five years ago? Do you use the same approach for small groups as large? Kids as for elderly? Film audiences as for Broadway musical audiences? 2500 seat theater as for 150 seat theater?

Sure you will still make bad choices, but a consistent approach to great customer service is likely better able to take the differences of time, place, environment and expectations into account than a persistent approach.

If you are like me, Emerson’s line, “a foolish consistency is the hobgoblin of little minds,” might have come to mind when you first saw the term. In that context consistency has a negative connotation. After reading and pondering Godin’s post I wondered if it might have been better said as “a foolish persistence.” Though I learn toward consistency is a better word choice.

It should also be noted, Emerson never mentions what the characteristics of wise or non-foolish consistency are. Consistency is not necessarily negative in and of itself. Persistence isn’t either, but it does have implications of a single-mindedness that can quickly become problematic.

You may have noticed I didn’t make definitive claims about persistent being one thing and consistent being another. Ultimately, of course it isn’t about what word you use as much as what practice you embody.

A Lot Of People Got A Seat At The Table

Yesterday I got to do something I have been dreaming of doing for a long time.

Now keep in mind, as an arts and cultural policy nut, my dreams tend to be a little different than everyone else’s.

Yesterday I participated in On The Table Macon, a project whose goal was to get people out talking about how to change their community.

The reason I had been dreaming about being able to participate in this was a long time was because I have been enamored with the basic concept since it was executed as 500 Plates in Akron, OH and the Longest Table in Tallahassee, FL.

When I saw there was going to be a similar effort in Macon, I signed up to participate on my second day on the job here.

(Just a little disclaimer, the major funders of the local On The Table, the Knight Foundation and Community Foundation of Central Georgia, fund my organization.)

Instead of a discussion occurring in a single place at a set time, there were dozens of discussions occurring across the community with the first ones starting at 7:00 am and the last one beginning at 8:00 pm. The topics covered everything imaginable, including some which were specifically intended as forums with government officials.  People agreed to act as hosts in parks, private homes, business offices, libraries, churches and community centers. In total, there were over 1500 seats available around the community.

While the general concept emerged from the idea that community bonds are forged over meals, the organizers were empathic that “It’s not about the food.”  I imagine this was in part to prevent those who volunteered as hosts from feeling obligated to provide a gourmet experience for dozens of people. Also so that participants weren’t focused on attending the sessions with the best food choices versus the most engaging topics.

Other than wanting to be part of the basic experience, my motivation for participating was to get a sense of the community to which I had recently moved. The first session I attended was at the public library where the topic was “Preserving Ethnic History.”

Readers of this blog know that I often talk about people desiring to see their stories depicted by arts and cultural organizations. Since I helped Hawaiian artists tell their stories through performance, I wanted to learn if similar opportunities for partnerships might exist in this community.

As much as I was interested in the topic, I as concerned that the subject might have too much niche appeal to attract many participants. I need not have worried as the table quickly filled and needed to accommodate some chairs at the corners.  The conversation that emerged was very interesting as the group had to tease out the differences between culture, ethnicity and identity before we could really define what it was exactly that was important to preserve.

A comment made by a woman who has taught manners and etiquette all her life cut across all subjects and seemed particularly applicable to arts and culture practice. She said her mother always emphasized that she and her siblings were to always consider themselves as sharing something rather than giving because both parties gained from sharing whereas one party always lost something in giving.

The second session I attended didn’t have an announced topic and instead employed some of the prompts provided by the On The Table organizers.

The third session was lead by a group that is trying to educate people about the state budget and how it is allocated. That conversation was focused largely on where the priorities of the society should be rather than talking specifically about the state budget. Those materials were available as hand outs to review at home.

Below is the prompt card from the session yesterday. If you were interested in doing something similar, you might check out the Chicago Community Trust On The Table website. I had read somewhere that they started the effort which has been replicated elsewhere. Certainly, you might want to search out the websites of the different communities that have hosted these events. Every community is different so some iterations may match your community better than Chicago’s.

I also wanted to point to the 500 Plates and Block Party in A Box toolkits which are among many useful tool kits for change being hosted on Springboard for the Arts’ Creative Exchange site.