New York Theater Tourists Don’t See

I was really excited to see the article title on Non-Profit Quarterly, “NYC’s Small Theaters Have Limited Budgets but Great Cultural Influence” I thought it was great that someone was focusing on cultural impact rather than economic impact of the arts.

But this isn’t entirely the case. The subtitle of the study conducted in NYC is “New York City Small Theater Industry Cultural and Economic Impact Study” Cultural impact does come first, but it is only covered in about a two pages while economic impact is covered in 7-8 pages of the study.

The cultural impact part of the report probably doesn’t contain anything revelatory for most people in the non-profit arts, but it is gratifying to see it acknowledged. For example (my emphasis):

In recent years, a number of small theaters in New York have evolved beyond singular-purpose performance houses into neighborhood-oriented cultural centers. As venues continue to open in neighborhoods outside of Manhattan, many have made efforts to strengthen connections with local communities and businesses. Educational and family-oriented programs, as well as discounted tickets for local residents and local hiring, are commonly used to foster connections. In this way, they provide ‘social capital’ in addition to ‘cultural capital’ for neighborhoods and the city-at-large. This role often includes providing non-performance programming aimed at the needs of the local community, including social justice initiatives, as well as providing their theater venues for community events when not being used for rehearsals or productions.

The study also points out that a number of shows like Hadestown, The Band’s Visit and Hamilton had their initial development in these theaters. But few hit shows emerge from these spaces compared to the continued, on going impact of these other activities, initiatives and partnerships.

Another familiar topic that is covered is the challenge of audience development as print advertising loses its effectiveness and fewer people are producing quality critical reviews of work via a centrally accessed source:

As a result, newer and less-known theaters bear a considerable burden, as the cultivation of an audience base relies heavily on word of mouth and social media, as well as critical review. In order to address this, theaters are adopting a wide variety of strategies and tools. These include using innovative marketing efforts, leveraging social media and online platforms to target younger demographics that may not traditionally find their way to the theater, initiating strategic partnerships across theaters within the sector, such as co-producing, or neighborhood-oriented partnerships like in the historic South Village, below Washington Square Park, and utilizing the existing and growing number of listing platforms. When successful, these efforts not only boost ticket sales but also achieve a broader goal for a number of theaters, which is to increase inclusivity by cultivating audiences who have historically been underrepresented in the theater, including people of color, people with disabilities, and younger audiences. Theaters are looking to be more rooted in a specific place, deeply embedded in the local framework and engaged with local communities.

One of the great benefits of this study, even for people who don’t live in NYC is the level of detail it goes into on many operational topics. It looks at the role of unions in NYC; wage requirements; finance; donor cultivation; maps & statistics on venue closures since 2011.

It explores the challenges faced by theater companies that end up performing their works at different places all the time, making it difficult for interested people to find them again.

The report also provides a glossary defining many theatre related terms and job roles.

All in all, it is a good introduction to the non-Broadway theater operating environment in NYC which has its own unique characteristics, but also shares alot in common with any non-profit performing arts venue.

One Of The Most Significant Music Venues In Washington DC Is Outside A Cellphone Store

Today CityLab had a post titled “How Go-Go Music Became Kryptonite for Gentrification in D.C.” This was actually a follow up to an article that had come out in the Spring that I bookmarked with a notation “A T-Mobile store is the cultural axis for Go-Go music?”

I had bookmarked the story with the intention of returning to it in order to draw attention to the way centers of cultural signficance often emerge organically rather than by plan. I don’t think anyone uses a cellphone store as a model when drawing up plans for a cultural facility.

Briefly, the story here is that a guy who owned a nightclub which featured go-go bands opened a cellphone store when the venue closed and started playing his go-go music collection over the speakers outside his store. The neighborhood has gradually gentrified since the mid-1990s and residents of the new condo across the street complained about the music being too loud.

You may not know that residents of Washington DC claim go-go as their own, feeling the music style is synonymous with the city. Hearings were held on October 30 in support of a bill to make it the official music of the city.

They rallied around the store in a big way:

Thousands of people flooded Shaw’s streets and thousands more signed a petition (80,329 to be exact) demanding that Campbell be allowed to keep playing go-go at his corner, all done under the banner #Don’tMuteDC, which was to say “don’t mute—or erase—black people in D.C.” … which was to say, “don’t let gentrification have the final say.” And it didn’t. Several forces converged—including the CEO of T-Mobile, which owns the Metro PCS cell phones and service Campbell sold at his store—to declare that “the music will go on,” which led to the condo tenant dropping the complaint and acquiescing to the will of the streets.

Often speakers/writers about non-profit organizations challenge people to think about their place in the community and ask the question, who would miss you if you were gone, as a way to gauge the degree of relevance your organization has in the community.

Something of a corollary to this question is whether there is an entity in the community so that is so closely tied into the identity of the community that people would become angry if it disappeared. It may not be your organization, but really asking the question and paying attention might be revelatory. On the surface, it may seem obvious. In some communities, everything may seem aligned toward high school or college football. But there may also be some powerful, but overlooked element your organization could do a better job embracing and/or magnifying. Or at the very least recognizing and acknowledging the importance of.

It’s Time To Paint The Town Red

Hey all! If you live in a small or medium sized town and have always thought the asphalt and concrete slabs of your streets wouldn’t be so bad if they just had a coat of paint, Bloomberg Philanthropies is making it possible to take your art to the streets.

Their Asphalt Art initiative is open to applications from communities with populations of 30,000-500,000 people. Deadline is December 12, 2019

The initiative will fund “visual interventions on roadways (intersections and crosswalks), pedestrian spaces (plazas and sidewalks), and vertical infrastructure (utility boxes, traffic barriers and underpasses).”

There is a CityLab piece on the project with gorgeous examples of what other cities around the world have done. Bloomberg Philanthropies also offers a free guide and promises to include project planning information like model contracts, permits and insurance. If you don’t intend to apply for a grant, but are contemplating a project along these lines, these resources could be valuable.

A type of project along these lines that has been very popular lately is painting crosswalks with the goal of making pedestrians safer in the theory drivers will tend to slow down when driving across/near an image that doesn’t conform to familiar road markings. If that is an appealing notion, you should be aware that the Federal Highway Administration frowns on crosswalk art and actively requests cities remove them.

The Kentucky removal particularly peeved Lydon, who said that piece of street art saved lives.

“That was at an intersection with almost 10 crashes a year,” he said. “After it went in, it went down to zero. But the state DOT there too them to get rid of it because of the letter from [the federal authorities].”

And locals living near new street art in Rochester, New York told local radio station WXXI that the rainbow designs there calmed traffic on streets that were less than pedestrian friendly.

[…]

But the Highway Administration doesn’t see it that way, ruling in its report that “crosswalk art is actually contrary to the goal of increased safety and most likely could be a contributing factor to a false sense of security for both motorists and pedestrians.”

There are still a lot of other type of projects one could undertake. There are a number of pictures of pedestrian plazas and parking lots in the articles, but I think vertical structures like utility boxes, traffic barriers and underpasses are particularly ripe for development. I passed this information on to some people I know who were eyeing a train underpass I frequently walk under. I think more people would feel safer walking through there if there was more light and color.

No One Has Been So Energized About You Visiting The Bathroom Since Your Parents Potty-Trained You

If you want to read a great story about taking the initiative to provide great customer service, check out the story about Tonya Heath, head usher at the Forrest Theatre where Hamilton is being performed in Philadelphia.  She has undertaken one of the most important tasks of all — guiding the women’s restroom line at intermission.

After two weeks of porcelain chaos, she knew she had to do something.

So she assigned herself to bathroom duty and now ropes in at least two other ushers to help her. It would be devastating, she says, for someone to miss the beginning of Act Two.

[…]

Heath climbs on top of a piano bench outside the bathroom and makes an announcement:

“Ladies and gentlemen, may I have your attention please. We are at minute five out of a 20-minute intermission, which means I have 15 minutes to get you into this bathroom. I’ve formed a serpentine line. And it works. It only takes about six minutes from that door to get you in this bathroom.”

“All I need you to do,” Heath tells the crowd, “is trust me and trust your sisters.”

[…]

But then the lights flicker, the ladies in line seem to collectively gasp: “Nooooo,” women say. They don’t want to miss even a minute of Hamilton, a show for which people paid as much as $499 a seat. Should they throw away their spot?

“All right, my loves, we are approaching minute 13. That was a scare tactic,” she says. “That’s how we get people into their seats a little bit faster. We’re only at minute 13. I promised you 20 minutes. We have about seven to eight minutes to get you back upstairs.”

Heath sings her instructions: “Stay in lineeeee.”

The crowd that a few seconds ago seemed terrified is now clapping and cheering.

This is one of the best examples of embodying the ideals of relationship building using the arts’ inherent home field advantage I have come across in a really long time. The only issue with promoting her as a reward is that she might be taken out of direct contact with audiences and her natural talent would be difficult to teach to others. (None of which should used as an excuse for not promoting and paying her more, of course.)

I also have to give some props to Philadelphia Inquirer write Ellie Silverman who put in the effort to add some tips at the end of the article about where to use the restroom in the neighborhood before you get to the theater; how to tell when intermission is arriving so you can be prepared for the mad rush to the restrooms; but also not to assume there are any boring parts you can skip out of to use the restrooms during the show.