Sometimes You’re The Wind, Sometimes You’re The Weathervane

Seth Godin made an interesting post that intersects somewhat with the questions arts organizations are having about putting content on digital platforms. Alas, I don’t know that it provides any of the answers being sought but he makes a crucial point about not confusing distribution capacity with influence and power.

He start with the following statement:

To be powerful, a medium needs two things:
The ability to reach people who take action
The ability for someone in charge to change what those people see and hear and do

Then he provides a number of examples which illustrate that impressive statistics about the extent of reach can be essentially meaningless. This is something to keep in mind when people cite number of impressions for websites, broadcast or print media outlets. But on the other hand, he notes that sometimes the people with control are exerting it haphazardly without any sense of how to focus it effectively:

People in the music business are flummoxed by the number of new acts that are showing up out of nowhere and becoming hits on TikTok. They’re talking about how powerful this company is.

But it’s not. It’s simply reporting on what people are doing, not actively causing it.

The folks with the power are the anonymous engineers, tweaking algorithms without clear awareness of what the impact might be.

The last bit he writes puts me in mind of my ongoing discussion about how the criteria we use to measure the value of something is frequently irrelevant, but people will be convinced of it measure’s importance.

Google and Amazon used to invite authors to come speak, at the author’s expense. The implied promise was that they’re so powerful, access to their people was priceless. But the algorithm writers weren’t in the room. You ended up spending time with people who pretended they had influence, but were more like weatherpeople, not weather makers.

[…]

There are still cultural weather makers, but they might not be the people we think they are.

Certainly that last line applies to those of us who work in the arts and culture industry. Sometimes we are the weather makers and no one gives credit, but sometimes we think we are the weather makers and don’t recognize what is really moving the winds and tides.

You Can Lead A Patron To The Door, But Only They Decide If They Feel Safe Stepping In

As something of a dovetail to my post yesterday about Drew McManus’ effort to compile a database of performing arts venue vaccination policies, (Drew reported a surge of new entries to the database overnight which I am going to credit completely to my readers), Colleen Dilenschneider posted last week that performing arts and museum audiences are increasingly interested in returning to masking requirements. (emphasis original)

At our last published masking data update (July 2), IMPACTS Experience found that 43% of high-propensity visitors to cultural entities in the United States believed that organizations should require all visitors to wear a mask. That was down from 53% on June 18, 62% on June 4, and 67% on May 2. People were feeling more comfortable going maskless!

But the percentages are going back up again.

As of August 13, 61% of high-propensity visitors to museums and performing arts organizations in the US believe these entities should mandate masks when indoors for all visitors again.

In my post yesterday, I suggested the database being compiled by McManus could be useful in supporting a case people might want to make for the implementation of masking and vaccination requirements. As Dilenschneider notes in the beginning of her post, organizational and government policy statements don’t drive attendance in and of themselves. The individual makes their own determinations about their health and safety. (my emphasis this time)

While the research is clear that potential visitors across the country are generally desiring mask mandates again and those organizations that do not have them risk jeopardizing attendance, some regions of the US don’t allow organizations to require masks…We understand that this kind of market research could be even more difficult to digest for these entities – and we hear you. Oof. However, how comfortable – or uncomfortable – people feel visiting a cultural institution given its safety protocols doesn’t change just because an entity cannot take a certain action to keep visitors safe….

Remember: Cultural leaders don’t get to decide how guests feel about their own safety, and neither does the CDC. Potential guests decide for themselves what makes them feel comfortable.

Searching For The Unforced Substitute

Via Artsjournal.com is a FastCompany article by Amy Globus whose thesis is that Covid-19 gave the arts world the kick in the butt required to motivate it to think about how to leverage digital offerings to its benefit.

I will say from the outset that like many stories I have seen written on this theme, as much as they celebrate the success of efforts by organizations and the millions of view garnered, there is little acknowledgement of whether anyone was able to recoup the cost of producing/adapting content for the digital medium. Though Globus does acknowledge many won’t have the resources to create 3-D digital models or virtual/augmented reality experiences.

This being said and gotten out of the way, articles like this one seem to always be worthwhile reading because they offer insight into how different organizations are creating content which is either valued added or an alternative to just pointing a camera at real life works and posting it on the internet.

The truth is, the trial and error experimentation to find what works is likely to incur costs that will never be covered.  Seeing what others might be doing can be instructive and help shorten the development process. Though there is a chance arts organizations will develop offerings which distinctly resonate with the characteristics their communities and aren’t as successfully replicatible elsewhere. We could see, for example, museums emerge over the next decade whose experiences are markedly different from others.

Or it could be like a Tiktok trend where everyone does the same choreography to the same music and makes the same faces as everyone else.

To my mind, it will be the value added or alternative content rather than the digital substitution for the live experience which will provide the best course for arts organizations.

A couple examples from the FastCompany article:

Celebrated fashion designer Thom Browne launched his 2021 collection in a virtual 3D showroom—and while the experience was developed due to COVID-19 restrictions, it certainly doesn’t feel like a forced substitute. Never before have audiences at a runway show had such in-depth access to the details of Browne’s work. In this iteration, viewers can take their sweet time experiencing each piece in 360-degree, high-definition glory. Browne now intends to include a virtual element in future launches, as a valuable component alongside live showings.

[…]

…But organizations without the budget or resources for flashy experiences needn’t feel like they’re doomed to the “old normal.”

One of the biggest successes in digital experience innovations during COVID-19 was the Frick Collection’s Cocktails With a Curator series. Low-tech videos filmed inside curators’ homes generated millions of views, proving, as The New York Times observed, that “online audiences don’t expect a simulation of a gallery visit on-screen. They want a museum experience native to the web—and that can be a little faster, a little less polished, a little more direct.”

Oh Jellyfish, Where Is Thy Sting?

Hat tip to Georgia Council for the Arts which posted a link to the Smithsonian article, Why Science Needs Art.  The article focuses largely on marine life, but the basic gist is that there is so much about science the general public doesn’t understand or have the equipment to experience that artistic execution is necessary to translate that into comprehensible terms.

One of the first examples given discusses how a student from the Maryland Institute College of Art working at the Smithsonian museum kept getting questions about how jellyfish sting.

She always got the same question from visitors, “how do jellyfish stings work?” She had the scientific answer for them but found it difficult to explain the microscopic stinging cells that fire like harpoons out of jelly tentacles without a clear visual.

That’s when a lightbulb went off in Payne’s mind. She could show visitors how jellyfish sting using art. Payne immediately got to work in the sculpture shop at her school, excited to bring the microscopic stinging cells into full view.

Payne built a 3D model of one of the stinging cells that line jelly tentacles—called a nematocyst—that visitors could touch and interact with. The model showed visitors a jelly’s stinging power and helped Payne explain how to take care of a jellyfish sting.

Later, a marine scientist discusses how she took up photography in order to capture animals in the natural habitat because they looked entirely different there than preserved in a museum.  And the merged scientific and artistic perspective have benefits toward greater application:

Her discoveries apply to fields beyond science, like technology. Right now, Osborn’s team is looking at how a spineless, free-swimming bristle worm called a Tomopteris moves to help the tech industry make better, lighter and more maneuverable robots.

But studying these and other midwater creatures takes a highly trained eye for discerning shapes. “I do illustrations, sketch and photograph the animal to understand its structure,” Osborn explained.

This ability to pay careful attention to patterns, shapes and spatial relationships helps scientists properly observe and discover—key pillars of the scientific process. It also helps them create clear visuals of the collected data. Graphs, figures and scientific illustrations are all more powerful when they have a touch of artistry.