Domain Knowledge And Arts Management

I was watching the illustrated lecture seen below on the Drucker Exchange website. William Hopper gives the lecture on domain knowledge which is what a young college graduate would get 50 years ago when he went to work for a large company. Over time, the person would work their way up the ladder of promotion learning the craft of management under the supervision of a more experienced person and you would learn the business of your company.

Hopper says that business schools undermined this system starting in the 70s when they began to spread the idea that getting an MBA would allow you to manage anything. Instead of starting at the bottom, you could go right to the top and need not worry that you didn’t know much about the business of the company because everything operated more or less the same.

It got me wondering if the arts might be heading in the same direction or not with more people getting management degrees and the general itinerant nature of the profession. A good number of the executive leadership of arts organizations are getting ready to retire. Many of them started as artists before moving on to management and then they stayed at their organizations for many years.

There has been discussion about how emerging leaders are having a hard time getting experience because the existing leaders aren’t ready to move on yet. Many of the younger leaders move around a lot trying to find better opportunities. This may be beneficial in giving leaders a wide variety of experiences to draw upon, but doesn’t provide a depth of knowledge about any one organization. Then there is the dearth of good mentors who have the time to act as such for a younger generation.

I was also wondering if aspiring leaders were bringing extensive knowledge of an arts discipline with them these days. Now that there are expanded opportunities to enter cultural management degree programs, these leaders may not have a lot of experience in the means of production for that art. Before I entered my graduate program, I had some acting experience in school and took classes outside of school as well; I worked as an electrician and carpenter in school and for three different summer theatres (plus one where the box office staff was on the electrics crew during strike).

These experiences have ensured that I talk to my tech staff before signing any contract for a performance or rental event.

I am not sure if these sort of activities are part of an arts manager’s career path any more. Be pleased if anyone wants to relate their story.

I do take consolation in the fact that people have to wear so many hats in the arts there is a pretty good chance that even if someone isn’t really familiar with the other aspects of their discipline before they get their degree, they will be fairly well acquainted with the means of production during their first job. Though the lack of resources that create this situation is not really something to celebrate.

I am not entirely sure how to portray this education vs. experience situation. We are in a place where the first generation of people with arts management degrees will be assuming control soon and I think they can probably do so with more confidence than some of their predecessors because they will possess technical knowledge about laws and regulations their predecessors had to learn about as the subject came up.

What they will lack is the experience of working with boards, government entities, unions, foundations and donors over the course of many years in situations where relationships and institutional memory are important. But this is going to be true for any new leader unless they have been promoted to leadership from within, a situation which is becoming ever rarer.

Info You Can Use: Insurance Pocket Guides for Artists

As part of their never ending battle to become the best friend of everyone in the arts profession, Fractured Atlas has created a website for a series of pocket guides to insurance for performing and visual artists they have developed. There is a specific guide to each discipline- music, teaching artists, theatre, dance, public artists, visual artists, craft artists and film. There is a note that guides for other groups like independent contractors and radio producers are on the way.

The guides are short and pretty easy to understand. There are fun little prompts to get you to read further

Since this is a solo operation, I don’t have anyone I pay but I do shamelessly ask friends to move my gear. Done under duress or not, that’s still considered volunteering. Do them a favor. Volunteer Accident [Insurance]

And the answers found on those pages also employ a little humor:

“In a claim, you pay the first $250 and the insurance company will cover the rest. That’s to keep you from filing a claim for the $30 of Medicated ChapStick you bought your trumpet player after your six hour rehearsal. “

The guides cover everything from general liability coverage for groups and individuals, volunteer accidents, workers’ comp, property coverage (including instrument insurance), touring, disability, health and insurance for boards of directors.

But probably of most value is recent guide they have added about the new health reform law and how it relates to artists. I had been wondering what the implications of the law might be for the arts. Though there is clearly still work to be done, from what the guide says, many artists can breath a little easier and should be able to have insurance and a place to live instead of choosing between them.

Fractured Atlas encourages everyone to participate in getting health insurance:

If we’re going to hold insurance companies accountable, then we must also ensure a stable risk pool with full participation by everyone in the United States workforce. We are all players in the system, and our actions impact its economic balance.

That’s why the law includes an individual mandate which requires that all Americans have health insurance or face tax penalties. The only way to prevent a spiral of ever-increasing premiums is to ensure that we’ve all got some skin in this game.

Who Will Punch Our Sacred Cows?

I was reading a post on the Marginal Revolution blog about professionalism vs. amateurism. I had moved past it before a section of it percolated through my consciousness.

Amateurism is splendid when amateurs actually can make contributions. A lot of the Industrial Revolution was driven by the inventions of so-called amateurs. One of the most revolutionary economic sectors today — social networking — has been led by amateurs….

Amateurs are associated with free entry and a lot of experimentation. Barbecue quality is very often driven by amateurs, and in general amateurs still make contributions to food and cooking. The difficulty of maintaining productive amateurs is one of the reasons why scientific progress periodically slows down. Specialization, however necessary it may be, can make big breakthroughs harder at some margin.

I am guessing it was the sensory part of my brain thinking about good barbecue (MMMMM barbecue!) that prompted me to scroll back up. The amount of time and money people spend competing in barbecue cook offs can be pretty amazing.

It didn’t take long before I started wondering about the ways in which amateurs have driven changes in the performing arts recently. I have to confess, other than some people who financed movies by maxing out credit cards before landing a distribution deal, I couldn’t think of too many ways. Other than suggesting new ways to finance a movie, I am not sure these films brought about a lot of change. Though it did seem like the faux documentary format became popular after The Blair Witch Project. As I scour my memory it seems like, hip-hop was the last big amateur generated development in performing arts.

The easy answer is that the rest of the world has passed live performing arts by aided by technology. True, technology has provided alternative means of expression and dissemination. Shows like American Idol and Glee have inspired people to make an effort at expressing themselves through performance. But has that driven improvements in quality?

If people were showing up at an event with higher expectations of a performance as a result of YouTube videos or “nobody to star” shows, that would be great. It doesn’t seem to be happening. Or if people were coming to auditions better prepared than usual or with little formal training and knocking the socks off people, having absorbed lessons from these shows about cultivating ones abilities, that would equally desired. But I can’t think of any recent development that is widely acknowledged as a factor in forcing artists to step up their game.

I know there are groups using technology to enhance their performances or allow audiences to influence performances in real time via feedback. A lot of that is isolated and individual. The sort of change I am talking about is the type we are witnessing regarding food where people are concerned about where what they eat is sourced. Regardless of how you feel about such efforts, it has clearly influenced the way we eat and the way in which food is presented to us on a large scale. Restaurant menus now feature notes on such details. I can’t think of a similar influence in the performing arts which has forced the sector to acknowledge it.

The argument that live performing arts use antiquated means of production doesn’t seem valid. Cooking barbecue uses the same basic means of production in terms of heat, spices, enzymes, etc. Improvements have come as a result of applying those means in myriad permutations. Does the same hold true for the performing arts?

Social media tools exist that can allow someone to spread the word about their accomplishments so it is tough to claim that people are doing great work in obscurity and have no means to spread the word to other performers. The amateur barbecuing world is something of a niche community with closely guarded secret recipes, but apparently enough word gets around to influence change in restaurants.

Most of the improvements in the technical side of the arts are made by people with big budgets in Las Vegas and Broadway. LED lighting has its problems, but it holds the promise of enormous power savings and versatility that allows one instrument to replace many. Achieving the spectacle of these things is pretty expensive right now so while it may be argued they can provide improvements in environmental terms, it hasn’t been accomplished by amateurs.

Despite the high costs of creating a technically appealing production, I don’t think it can be said that there are too many barriers to entry preventing amateurs from influencing the performing arts. There are community venues across the country available as performance spaces. Not that you would necessarily need one when any space in a park or empty storefront can serve. One can self produce musical work thanks to personal computers rather than depending on gatekeepers at media companies to approve of them. There are plenty of available tools to support innovation.

I might be claimed that the performing arts community is so insular and devoted to preserving a particular way of doing things that the professionals are utterly ignoring the efforts of the amateurs and the burgeoning successes they are having. I don’t think this is the case for a couple reasons. First, a heck of a lot of people have to be complicit in this. I read a lot of articles and blogs in the course of a week and I have to believe there are at least a couple who would be pointing to the results amateurs are having and urging the rest of us to get on board or get left behind. While these sentiments have been expressed about social media and relationships with one’s community, I can’t think of an instance where people have claimed that the amateurs were eating the profession’s lunch.

Second, if there was such a change I don’t think it would be possible to completely ignore. People would be giving cues. It would be like the slow food/localvore movement and people would be asking where our metaphoric produce was sourced from. In the literal context of the localvore movement, Scott Walters’ Center for Rural Arts Development and Leadership Education may potentially be the next big movement, but it hasn’t manifested as such yet. Granted, it is entirely possible cues have been delivered time and time again and have been ignored.

Related to the idea of insularity, I also considered the possible claim that the performing arts was suppressing new innovation in this direction. I can’t believe there is enough of this stultifying energy present in the general culture of the performing arts to prevent the rise of a movement that thumbs its nose at everyone else and blazes its own trail.

Honestly, I think I am asking these questions because part of me is afraid an environment has been created where no one is invested in the performing arts enough to think it worth the effort to thumb their nose and punch a few sacred cows. Scoff all you want at the amateur, they are needed to drive change.

So I open it up to the readership. Show me where I am wrong. I am happy to learn otherwise. Perhaps there is a movement that is just developing legs that I haven’t recognized. I referenced hip-hop before. It started in the 70s but it really didn’t enter popular awareness until the 80s & 90s. It may be the same with whatever is coming. I should note that amateur lead change need not manifest itself in the destruction and supplanting of the old, it could be any sort of innovation that lead to change. In this context, perhaps the adoption of something has been so gradual and organic I have missed it.

The change also doesn’t need to have been something that achieved great popularity and acclaim. It could be an artistic development or new theory/approach whose impact is recognized internally to the performing arts but not necessarily widely acknowledged. Think Stanley McCandless, the father of modern theatrical lighting. Trained as an architect, his theories about how to approach lighting are the foundation for all lighting design today, nearly a century later. Few in audience members of the early 20th century likely recognized his efforts at improving lighting design were providing them with an better attendance experience much less knew he was responsible.

Stuff To Ponder: Surveying The Whole Person

Two thought provoking articles about surveying popped up on my computer today. While you may not think surveying is terribly exciting, I encourage you to read on. I promise there is no talk of statistical analysis.

The first I found on the Createquity blog where Crystal Wallis recounts how the North Carolina Arts Council turned to folklorists from the North Carolina Folklife Institute to help establish an arts council in one of the counties. Once Wallis explained the reason the state arts council tapped the folklorists, it made perfect sense to include them. Then I started wondering why more surveys don’t involve folklorists.

Folklorists, as it happens, are some of the best trained interviewers out there. They also have a particular advantage when it comes to arts research: folklorists are trained to seek out and recognize creativity in all forms, especially that which comes from people who don’t consider themselves “artists.”

From all accounts, it looks like the folklorists achieved excellent penetration into all corners of the community, including many niche populations that revealed the diverse historic and present influences in daily life. They didn’t just identify these elements in the community, but spoke with them as well.

Wayne Martin, Senior Program Director for Community Arts Development at the North Carolina Arts Council, explains the benefits that came from using folklorists in this project.

* Authenticity

“By having folklorists trained in interviewing, we got some really eloquent statements that we were able to quote exactly. The results of the research were in the words of residents, which was a different tone than when other consultants would come in and write about a place. We were confident that the assets they reported on were valued by those in the community, lending an air of authenticity and connection we hadn’t had from other reports.”

Martin’s words came back to me when I read the next article on Asking Audiences blog. Peter Linett talks about a New York Times piece criticizing a Brooklyn Museum exhibit on Plains Indian tipis for being bland, blaming the use of focus groups and visitor surveys in the planning process.

Linett addresses the problem most arts organizations face when asking audiences about future programming. Programming per popular acclamation of committee results in something that is uninspiring to everyone. Foregoing feedback entirely risks appearing highbrow and elitist. Because people are often at a loss to offer suggestions and questions on topics they know nothing about, the best intentions to avoid confusing complexity and condescending simplicity result in a middle of the road product in which “you can sense the oversimplifications even if you don’t know enough to say exactly what they are, and you can feel the flat, pedantic tone.” While Linett makes this observation in term of museum exhibitions, I am sure you can think of similar examples in other disciplines.

Linett identifies a likely source of the problem. (emphasis his)

But that’s because we’re starting with a narrowly cognitive, educative purpose in mind. We’re interested in what visitors know about tipis rather than (for example) what they feel, what they wish, what they fear, what they find beautiful, what they find sad. We’re looking at a single, isolated aspect of human connection to the material. It’s not necessarily the most interesting aspect, but it’s the one that museums, as Enlightenment institutions, have traditionally cared about most.

What kinds of questions would we ask if we cared just as much about emotional, spiritual, social, ethical, imaginative, and physical connections to that material? How would we start a conversation with our audiences about those kinds of engagement…

Upon reading this last bit, I was struck that this was what the North Carolina folklorists were asking of those they surveyed — or at least these elements were present within the answers they were recording. The greater degree of authenticity Wayne Martin observed in the survey results was likely due in part to answers that reflected these aspects of the interviewees’ connections with arts and the idea of a county arts council.

Surveying on an emotional rather than an intellectual level makes a lot of sense. People react to art and even the idea of the arts on a visceral level that they can have difficulty verbalizing. Surveying factual information isn’t going to help elicit a truly valuable response because people often don’t know why they do or don’t like art.

At least once a day when I am reading about arts topics in a newspaper article or a blog, there will be a comment that says “as long as no tax money is used for it…” and/or “art(ists) should support themselves.” I suspect these phrases are just convenient ways for people to get past the fact they don’t really know how to discuss how they feel about the arts. Certainly this inability is shared by those who want to offer praise as well. Asking Linett’s questions about what people felt, feared, admired and pitied might bring more sophisticated answers and avoid that question all performing artists fear–“How did they memorize all those words/steps/notes.”