Classical Music 100% Solved Anti-Social Behavior

by:

Joe Patti

H/T Artsjournal.com which provided a link to a BBC story about how classical music was solely responsible for a 70% drop in anti-social behavior at a McDonalds in England.

There were fights, threats made to staff and property damage before they started playing classical compositions.

But after that, things immediately took a turn for the better. All they needed to do was start playing classical music and that immediately fixed the problem.

Well, that and turning off the Wi-Fi and charge points. And shutting down parts of the restaurant. And having staff wear body cameras and and personally unlock and relock the restaurant doors for customers.

And also

The PMP also introduced regular, targeted patrols, community warning notices for troublemakers, and McDonald’s bans which were delivered to homes by uniformed officers.

Parents were also visited by police alongside housing providers to warn their child’s behaviour could lead to eviction.

Chesterfield FC Community Trust also worked with the PMP to offer activities in the town to give young people an alternative to congregating at the fast food restaurant.

But beside restricting access, extra security measures, added patrols, bans, intervention with parents, and providing additional places for young folks to hang out, the real hero here was the classical music.

That is what the headline and first sentence of the news story credits as the solution so it must be true.

Apparently the attractive murals in the area weren’t enough of an art intervention to solve the problem. (Checked Google Streetview to verify the correct McDonalds appeared in the story. Murals weren’t there in June 2024)

It totally wasn’t “….the power of a joined up, partnership approach to tackle problem behaviour,” as police Inspector Josh Carter says.

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Author
Joe Patti

I have been writing Butts in the Seats (BitS) on topics of arts and cultural administration since 2004 (yikes!). Given the ever evolving concerns facing the sector, I have yet to exhaust the available subject matter. In addition to BitS, I am a founding contributor to the ArtsHacker (artshacker.com) website where I focus on topics related to boards, law, governance, policy and practice.

I am also an evangelist for the effort to Build Public Will For Arts and Culture being helmed by Arts Midwest and the Metropolitan Group (details).

My most recent role is as Theater Manager at the Rialto in Loveland, CO.

Among the things I am most proud are having produced an opera in the Hawaiian language and a dance drama about Hawaii's snow goddess Poli'ahu while working as a Theater Manager in Hawaii. Though there are many more highlights than there is space here to list.

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